Maple HouseMaple House

Because we care…

A caring home-from-home with nursing

For dignity, care and respect

Maple HouseA caring home-from-home with nursing

A331

A331

A31

A31

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Aldershot

Farnham

Upper Hale

Heath End

Tongham

SealeRunfold

Badshot Lea

TO GUILDFORD

TO FARNBOROUGH

Cranmore Lane

Hogs Back

Eggars

Hill

Wey

bour

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High Street

Ash Rd

Lower Farnham Rd

Farnb

orou

gh R

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Upper Hale Rd

Folly Hill

West St

East St

MapleHouse

Maple House23 Manor Road, Aldershot, Hampshire GU11 3DG

Telephone: 01252 325753 Fax: 01252 341963

or visit our website: www.maplehousecare.co.uk

23 Manor Road, Aldershot, Hampshire GU11 3DG

Tel: 01252 325753

www.maplehousecare.co.uk

For admissions or viewings please contact Virginia on: 01252 325753

email info@maplehousecare.co.uk

Maple House

Grosnover R

d

Manor Rd

Church Ln WChurch Ln E

Bourne

Ct

Minton R

d

Car

gate

Ave

MapleHouse

Registered by The CQC (Commission for Quality Care), we provide an excellent quality of care. We are very proud of our continuingdevelopment programme and commitment. We are members of theregistered nursing home association whose aim is the provision ofhigh quality nursing care for individual needs.

Philosophy of Care• All residents are considered as individuals with their special own needs or wishes.

• We regard all who live and work here as one large family. All members respect each other’s privacy and dignity.

• Staff are encouraged to use and develop their knowledge and skills to improve our residents’ wellbeing, quality of life and give comfort to all.

• It is our intent to be aware of each person’s holistic,emotional and spiritual needs and to make each feelsecure and cherished.

• We aim to see beyond the ailing body or mind, to theunique humanity, which we all share.

We take every care that all of our residents’ needsand wishes are attended to. It is our philosophy thateveryone entering this home is made to feel welcomeand treated with love and respect. Below are sometestimonials from our clients and their relatives:

“The atmosphere is always very good… and the staff are always friendly and helpful.” – I E P

“I am very happy with the way my husband is beinglooked after. The Staff are very nice and helpful and if I askthem to do anything for my husband, they always do it. Also, they are always kind and smiling.” – D M

“Thank you for all the care, kindness, friendship and love that you have shown to Mum.For the past 21/2 years Maple House has been her home.” – C

“I am so glad that we made the choice to keep my father at Maple House where he wascomfortable, clean and with people that he knew well and was well

attended. The staff were absolutely brilliant, the cleaner, the carers,handyman and nurses were all so kind.” – P N

A caring home-from-home with nursing

thegold standardsframework

The Gold Standards Framework in Care Homes Training Programme hasdeveloped from grass roots work with care home staff, adapted from GSF in Primary Care specifically for this care. The programme, originally for nursinghomes, now includes residential care homes, learning disabilities, young physicallydisabled and those providing dementia care.

“The fact that there is now a Gold Standard for palliative care means not only that everyone now knows whatcan be achieved, but that patients and families are beginning to know what they should be asking for - andexpecting!”Baroness Julia Neuberger, DBE House of Lords

Maple House is proud to havebeen awarded the Gold Standard Framework.

thegold standardsframework

Sarah RECEPTIONIST / PA

Sarah has worked at Maple House since 2010 and worksclosely with relatives, staff, residents and external healthcareprofessionals. Helps organising the day to day running of thehome.

Audie CHEF

Working at Maple since 2013 and in the industry for 22years. He trained in the Ramada Jarvis Hotel group winning1st place and 2nd placecatering wards. He Specialisesin cake decoration andvegetable carving.

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The Secure Sensory GardenA beautiful large conservatory overlooks the

carefully landscaped gardens. The garden is planted

with fragrant, scented seasonal flowers.

Residents are encouraged to enjoy the benefits of

the garden daily, weather permitting. The fully

enclosed garden has been designed for wheelchair

and facilitated access with a jasmine arch, plants,

wind chimes to stimulate all the senses.

Professional CareMaple House specialises in

the care of the elderly,

dementia and end of

life care.

Providing highly specialised care

with registered nurses on duty

24 hours a day. All our nurses

undergo additional specialised

training in dementia and end of life care.

Staff are trained in all aspects of the residents care needs,

including health and safety, food hygiene, first aid, dementia

care, infection control, manual handling and mental capacity

act.

Our highly motivated and caring personnel know each resident

individually as we never use agency staff.

Facilities

ActivitiesOur staff are on-hand to ensure that our residents enjoythe best quality of life. We have a qualified ActivitiesCo-ordinator who is committed to provide activities to stimulate and entertain, including:

• reminiscence, reading, bingo, ball, skittles and chair basketball games, connect four, scrabble and life story design

• designing, painting and drawing items such as photo frames

• outings to the Church, local park, shops or pubs areencouraged

• entertainment, armchair physio, occupational therapy, music,dance and old movies or television are also regularlyprovided

• wheelchair accessible raised gardening

Special occasions (eg Christmas, Easter and Birthdays) arecelebrated and enjoyed by residents and staff alike. In thesummer, we hold a variety of garden parties, entertainmentsand barbecues.

PetsThe home has a pet cat, who is also a

friendly companion for the residents.

Personal pets may be considered by

the manager in some circumstances.

Visiting Professional Support

MealsThe food we serve is prepared to a very high standard.Tempting meals are prepared daily using fresh,healthy ingredients. Vegetarian or special diets are catered for in our new state of the art kitchen for which we have beenawarded a 5 star rating by Rushmoor Borough Council.

StaffWe are proud to offer the highest quality personal care. Our staff are chosen

on professional merit and qualities of empathy and understanding. All of our

staff undergo an extensive training programme and their performance is

constantly appraised and monitored. Most of our staff have degrees,

diplomas, NVQ 2/3 or equivalent in care.Welcome to Maple House

Maple House

Zyrieda Denning PROPRIETOR, MBBS FRCS FFAEMZyrieda is a qualified medical Doctor with many years pastexperience in the NHS. Having recognised the need for highquality, professional care and nursing for theelderly in the Aldershot area, she openedMaple House in the year 2000.

Zyrieda has written and published a bookabout 5-a-day nutrition and is very keen toensure delicious healthy meals, with choice anddiversity.

For dignity, care and respect

• Resident Medical Officer(GP) & Consultants

• Dentist

• Physiotherapist

• Optician

• Specialist Nurses

• Audiologist

• Chiropodist

• Hairdresser

• Religious representativesfrom the community

• Aromatherapist

• easy wheelchair and assisted mobility access throughout the

home and garden

• assisted hydrotherapy bath and wheelchair access showers

• two passenger lifts

• various hoists/lifting aids

• electric hospital beds/chairs and air mattresses for high needs

• 24hr nurse and emergency call bells

• Sensory music and lights

• Visiting pet therapy

We pride ourselves on the highest professional

standards in care, with privacy, dignity and

respect for each resident.

Friendly and welcoming, Maple House is a refurbished

Victorian building offering its own unique character

and charm. Small in size, it has a distinct friendly

family atmosphere, where residents are encouraged

above all to participate in a wide variety of

activities and events.

We specialise in providing a broad range of

entertainments such as the D-Day Street Party,

Halloween Party, Easter Bonnet Making and

Parades. Special events and celebrations are heldregularly for the residents’ involvement.

Participation is enjoyed by even the most discerning

of residents.

Visiting hours are not restricted. As a

home-from-home, visitors

of all ages are welcome at

any time of the day or night.

Outings andEntertainmentWe have a wheelchair

accessible mini bus and take

the residents on many outings.

Such as the church, ballroom

dancing, shops, garden

centre and the beach.

Vikki ACTIVITIES FACILITATOR

Vikki has a past experience with organising events raisingmoney for Charity she will be arranging outings and gardenparties and will work closely with Samantha to enable amore one to one experience with our residents.

Surakshya RN REGISTERED NURSE MANAGERSurakshya came from Nepal and started at Maple House in2005, she is the palliative care team leader and has donespecialist training in dementia and palliative care.

Brandon RN CLINICAL NURSE MANAGER

Brandon has been at Maple House since 2006.He qualified as a nurse from Kings College London and hasPhysiology BSc as well as a trained tutor for Moving andRepositioning/First Aid Trainer and Infection Control.

Virginia NURSE MANAGER, RN

Virginia has a vast experience of some thirty years innursing home management. She is a nurse trainer and NVQassessor ensuring the highest quality of staff training. She isalso qualified as a trainer in manual handling, POVA and hasaccreditation in business, dementia care and the GoldStandard Framework for end of life care.

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