March 2014 Update

Agenda

• Applications Moving to Epic• Future State Applications• Epic Modules• Legacy Support• Hospital Go-live Sequence• Project Status• Keys to Success• What you can expect

2

SLMHED

HEC

STARCare Org

HLAB HMM

Others

SLPG

HIE

SLAHED

HEC

STARCare Org

HLAB HMM

Others

SLBHED

HEC

STARCare Org

HLAB HMM

Others

SLRAHED

HEC

STARCare Org

HLAB HMM

Others

SLW

Siemens

SLQHED

HEC

STARCare Org

HLAB HMM

Others

IDX

44 Applications moving to Epic

HIE

SLPG IDX

SLM SLA SLRASLB SLQSLW

HomecareAcudose/Connect RxKronosConsensus 3M SoftmedHPF Muse BloodBankMRS Redoc

Endoworks GE PACS Varian PCA HEFM/HEMM EC2000Medimizer Checkfree Dentrix Systoc

87 Applications remain in our future state

55

Support for our Legacy Inpatient Systems

• Vision• Our goal is to minimize service requests for changes or

additions to the legacy inpatient systems – Focus will be on patient safety, quality, regulatory or key

business initiatives – Administrative approval on all service requests– All calls for support or change requests should be directed

to the Service Desk (x 3338)• Many of your ‘go-to’ people in IT will transition to Epic• Service Desk will ensure issues are directed to the right

groups / people

77

Go-live Sequence PrefaceThe utmost planning, due diligence and mitigation will be employed to assure the success of this critical program

However, despite all efforts, an endeavor of this size, scope and that includes this amount of change, will never be without some level of discomfort

88

Conceptual Go-live Sequence and Timeline

Warren, Anderson, Miners and Quakertown - Go live as Pilot ~ 10/3/2015Bethlehem, Allentown and Monroe - Go Live “Phase II” ~ 3/5/2016

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24

Bethlehem, Allentown, Monroe

Train

Best O

ption

Month

Build TestingUser Trng

Support/Bld

Plan Epic Trng Validate

HW Deployment/ Test

Warren, Anderson, Miners, Quakertown

99

Benefits and RisksRisks

•The Go Live date is tied to the new hospital opening. The rollout dates may be delayed should the opening date slip •Warren workflows and system are different than the rest of the network’s. Issues and lessons learned may not apply to subsequent go live

Benefits •Allows for a smaller group to pilot the SLUHN model build and workflows•Minimizes the amount of interim “throw-away” interfaces and workflows that would need to be created (cost/time savings)•Potentially reduces the amount of time post live that the team will need to resolve issues before continuing rollout•Allows more resources/ focused attention to Warren and their unique workflows•Warren has expressed interest in being first •Potential cost savings should Warren Lab/PACs upgrades be delayed until go live

1010

Program Accomplishments

11

- Contract signed- Program timeline and sequence determined- Program key phase dates determined - Team structure and Org Chart completed - Staffing Plan completed- New building lease for project team- SLUHN project staffing nearly complete - Project Charter started - Technical activities have already begun

Key Upcoming Activities

12

- Complete project staffing - Schedule Key Epic onsite planning meetings to include:

- Executive Organizational Scoping Meeting- Technical Overview of Implementation - Integration Kick off

- SLUHN team starting classes for Epic certification - Prepare office space for project team - Begin contracting with 3rd party vendors / applications- Explore specific integration requirements- Continued Project Planning - Planning for validation sessions

Physician Engagement

- This is your system, so get involved- Physician Advisory Council- Subject Matter Experts- Workflow Design and Validation - Testing and Training- Training - Go-live – ‘Army’ of support- Optimization

What you can expect

McKesson Announcement

St. Luke’s Selects Epic

Epic Implementation and Go-live

Epic is live for 90 days

Technology Trigger Peak of Inflated Expectations Plateau of ProductivityTrough of Disillusionment

Epic is live for 180 days

Epic is live for 1 year

Epic is live for 2 years

Slope of Enlightenment

Resources, prioritization, standardization, and

communication are critical crucial to success

Full Value RealizedGoals, resources,

expectations, and Communication are clearly defined

Lessons learned

Value realization begins

1414

Summary

- 18 to 24 month project- Future state – One system for all hospitals that will

interface with Allscripts- Project team off to a great start- Many decisions will impact you, so get involved- Training will be critical to our success- Expect issues at go live