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MARG DARSHAN
V_gmo_m Á`mo{VJ©_`m
VIGILANCE MAGAZINE
Vol XI, Issue No. 1, April 2014
Promoting Good Governance in HAL
"I can do things you cannot,you can do things I cannot;
together we can do great things."
INDEX
Chairman's Message 01
CVO's Desk 02
Golden Jubilee Celebrations of CVC 05
Retention Sutra of India Inc. 07
Appointment of Advocates 12
Industrial Security 16
Integrity Circle for HAL Schools 18
Financial Concurrence 20
Best Practices in Payroll Section 23
Procurement of Medicines 27
Annual Vigilance Talk - 2013 30
Design & Development 31
Design & Development of Basic
Turboprop Trainer, HTT-40 37
Salvage Management 42
Observance of VAW - 2013 46
Fuel Management 48
Transport Management 51
Digitization of Land Records 55
Vigilance Awareness Sessions 60
Increasing operational efficiency
in Maintenance Department 61
Warranty Management 65
Releasing Booklet on RTI 69
Vigilance Star 70
An Introduction to Lokpal 71
Copyright Certificate©
For OLIV
HAL Vigilance Department has been
issued Copyright certificate for the in-©house endevour, OLIV (On Line
Vigilance Clearance System). The
Copyright has been issued by the
Registrar of Copyright, Govt. of India,
New Delhi on 6th February 2014.
Vigilance Excellence Award, 2014
Shri Anurag Sahay, IRS, CVO, receiving the award from
Shri B. Surender Mohan, CMD, Neyveli Lignite Corp. Ltd.
On the eve of Golden Jubilee celebrations of Institute of Public Enterprise
(IPE), Hyderabad, HAL Vigilance Department has been conferred with
Vigilance Excellence Award and Individual Excellence Award on
March 6, 2014 at Hyderabad.
Shri M.A. Anandan, DGM(Fin-Vig) receiving the award for Individual Excellence from
Shri B. Surender Mohan, CMD, Neyveli Lignite Corp. Ltd.
Dear Colleagues,
Ingenious ideas to promote good governance are extremely important. I am
happy to note that Vigilance Department under the leadership of Anurag Sahay,
CVO, continues its preventive vigilance initiatives by laying emphasis on CVC's
theme of the year “Promoting Good Governance in public institutions." This
edition of Marg Darshan contains articles from officers of diverse functional
background. The contributions focus on micro issues and suggest measures to
promote good governance in the critical functional areas. This is a worthwhile
initiative complimenting last edition of Marg Darshan, on same theme but
focusing on macro strategies in promoting good governance.
Good governance not only needs procedural reforms but also demands
commitment and ownership of all stake holders in understanding, implementing
of policy guidelines and promoting good practices. I am confident that this
edition will definitely enhance confidence among all stakeholders by
implementing good practices in various functional areas like HR, Outsourcing,
Procurement, Facility Management, Medical & Health unit etc, which have clear
vigilance sensitivity.
The article on "The Lokpal And Lokayuktas Act, 2013 ", is an important and timely
contribution for creating awareness of the Act amongst all of us.
HAL is facing new challenges in disinvestment, re-structuring and increased
competition in Defence Aerospace Sector. I have no doubt that this edition of
Marg Darshan enhances our confidence in facing such challenges through
promoting diligent and transparent decision making process.
Jai Hind.
Dr. R.K. Tyagi
Chairman's Message
1
CVO's desk
Fellow Officers and Workmen,
It is my privilege once again to interact with you through this wonderful medium, Marg
Darshan. Indeed, this is the last time I would be writing to you from the editorial desk, as my
tenure as Chief Vigilance Officer of this great organisation would get over by the time of the
next issue. It really feels like yesterday, when I joined Hindustan Aeronautics Limited.
Trajectory of Vigilance Administration in HAL
So what has been the trajectory of the Vigilance Department in the last five years? I would like
to submit that the primary endeavour has been to integrate, educate and amend. First and
foremost, the a�empt has been to integrate the Vigilance into the mainstream and remove the
various misconceptions about the Department. We have tried, through our various
initiatives, to remove misplaced apprehensions about the functioning of vigilance, and the
feeling that all vigilance does is to fault-find and penalise. We have consistently tried to create
vigilance related awareness, inculcate an atmosphere of participative vigilance and convince
all of you that vigilance is not a stand-alone activity. We have a�empted to highlight the
creative, positive aspects of vigilance administration. Our enduring a�empt has been to make
our workforce aware of the rules, regulations, guidelines and policies of the Company, CVC,
MoD, & DoPT. Whenever we have found non-conformity, we have a�empted to find a
system driven solution. How can we plug the gap in the policy that resulted in an aberration?
The abiding question we have tried to answer is how can we simplify our policies and
guidelines, how can we suggest ways and means to reduce discretion and how can we enable
our officers to take decisions without fear or favour. The Management has been very receptive
to our suggestions and a number of changes in our guidelines have been made to bring in
transparency and ensure accountability. In compliance with the mandate given to us by the
CVC, our approach to vigilance administration has been predominantly preventive. I hope
this a�empt of Vigilance finds a resonance within you.
2
When it comes to the punitive aspect of vigilance administration, we have impressed on the
Disciplinary Authorities the necessity to complete the proceedings within the stipulated time
under the CVC guidelines. I have been making quarterly presentations on the status of
pending cases to the Management Commi�ee, and also taking up the individual cases with
the respective Disciplinary Authority. In terms of the final punishment itself, we make our
recommendations with uniformity and consistency, and leave it to the good sense of the
Management to arrive at the appropriate decision. The a�empt of Vigilance in this regard has
been to arrive at a consensual decision. Generally we have agreed with the final decision of
the Management, even when it is at variance with our original recommendations. This is done
due to our firm belief that imposition of penalty is the prerogative of the Management and our
job is to make recommendations. When we have, for valid reasons disagreed, the
Management to its credit has responded positively. In that sense, I am glad to report to you
that we have been able to function in a professional manner with mutual appreciation of our
respective positions and succeeded in substantially bringing down the cycle time of
disciplinary proceedings.
Corruption Risk Management (CRM) in HAL
I would like to bring to your a�ention a key aspect of our functioning on which we are
presently engaged. Corruption Risk Management (CRM), we believe is an extremely
important tool for Integrity Management in the Company. As you may be aware, Company
has recently issued a Risk Management Policy. The Risk Management Policy issued by the
Company establishes a framework to identify risks, assess and rate risks and come up with
mitigation measures. The Management Commi�ee of the Board has mandated the Vigilance
Department to work on the modalities of implementation of CRM within the Company. In
identifying the corruption related risks and the possible mitigation measures we propose to
have broad ranging consultations with all the stakeholders within the Company. We strongly
believe that if we can identify the corruption risks and undertake the possible measures for
mitigation, it would be the single most significant preventive vigilance strategy. In coming
weeks and months we would be approaching various divisions to create awareness
regarding the CRM and for consultations with you for identification of risks and possible
mitigation strategies. CRM would definitely bring the awareness of corruption risks not only
within the thought processes of the executives but also in the decision making structures of
the Company.
Integrity Circle
Another significant initiative of team vigilance, is the launch of 'Integrity Circle' for HAL
School Students. The Vision of Integrity Circle is to develop children in HAL Schools as
responsible and integral citizens of India. The mission statement of the Integrity Circle strives
“to nurture core human values and strengthen the moral fabric of children through organized
activities, exposure to society and interactions with people of eminence”. Chairman HAL
inaugurated the Integrity Circle on 26th February 2014 for the five HAL schools based at
3
Bangalore. Gradually, the Integrity Circle would be expanded to cover schools in all HAL
locations. A comprehensive year long program has been drawn for the Integrity Circle which
includes interaction of children with people of eminence, visit to public offices and
government establishments, installation of Integrity notice boards in all schools and
organisation of various events and competitions to promote core human values.
We will keep you updated with the activities of Integrity Circle in our forthcoming editions.
The Lokpal Act
As you may be aware, The Lokpal and the Lokayuktas Act, 2013 has been notified by the
Central Government with effect from 16th January, 2014. This edition carries an article on the
salient features of the new law. I have also been conducting interactive sessions with Officers
in various divisions to create awareness about the new law and the new reporting
requirements regarding the assets and liabilities of the public servant. It is important that as
public servants involved in public duty we are aware of the various nuances of the Act.
The Present Issue
Please recall that CVCs' Vigilance theme for the year is promoting good governance in public
institutions. In keeping with the theme the last issue of Marg Darshan was devoted to various
macro strategies to promote good governance in the Company. The contributors were all
vigilance functionaries. The topics were carefully chosen to identify systemic gaps, and
suggest possible policy modifications. In the present issue we continue with the theme of
good governance in HAL - but with a difference. In this issue the contributors are officers
from diverse backgrounds focussing on micro issues, and again suggesting measures to
promote good governance in these areas. I hope that these very pertinent solutions offered is
considered favourably by the Management for implementation. I am extremely thankful to
all the contributors who have responded to our request with enthusiasm. I am certain that the
diagnosis and the solutions offered for good governance will find your favour. As always, I
look forward to your honest feedback on our endeavor.It enables us to improve the quality of
the future editions.
I sign off looking forward for a bright and enterprising future for our Company. I thank you
for this wonderful experience and carry along pleasant memories of our association.
Anurag Sahay, IRS
4
GOLDEN JUBILEE CELEBRATIONS OF CVC (1964 - 2014)
Central Vigilance Commission, the apex anti-corruption institution of India, known popularly as
CVC has completed 50 years of its existence on 11th February, 2014. CVC was setup by the
Government of India through a resolution dated 11th February, 1964 in pursuance of the
recommendations of Santhanam Commi�ee, for exercising general superintendence over
vigilance administration in the Government. The Commission was given the same measure of
independence and autonomy as the Union Public Service Commission (UPSC). It was at the end
of 1997, Supreme Court of India, in criminal writ petition No.s 340-343/1993 (Vineet Narain and
others Vs. Union of India and others) popularly known as Jain Hawala case, had inter-alia given
directions on 18.12.1997 that statutory status should be conferred upon the Central Vigilance
Commission. Accordingly, the Central Vigilance Commission Act, 2003 was enacted.
The emphasis of the Commission has been to have in place effective preventive measures to fight
corruption and also to increase transparency and accountability in the functioning of the
Government. In tune with the emphasis on good governance, the Commission closely looks at
the prevailing systems and procedures of the Government departments and its organisations
and recommends system strengthening and improvements. The Commission has also been
continuously emphasizing on Leveraging technology by adopting e-procurement, e-payment,
reverse auction etc., for reducing scope for corruption and improving transparency, equity and
competitiveness in public procurements.
The Commission has been engaging with various international anti-corruption
agencies/organizations, as a measure of international co-operation. Creating a Knowledge
Management System for International Association of Anti-Corruption Authorities (IAACA) has
been one of the recent collaborative initiatives.
A national seminar was organized to mark its Golden Jubilee. The Golden Jubilee Celebrations
was inaugurated by Hon'ble President of India Pranab Mukherjee, on 11th February 2014 at
Vigyan Bhavan, New Delhi and presided over by Dr. Manmohan Singh, Prime Minister of India.
A commemorative stamp was being released on the occasion.
Eminent personalities and dignitaries from different walks of life, contributing directly or
indirectly to the good governance of the country, have taken part in the panel discussions which
are drawn as part of the national seminar on the topic “Combating corruption: Role of
Accountability Institutions, Investigating Agencies, Civil Society and Media”. There were three
plenary sessions and four breakout sessions spread out during the two days Seminar.
Hon'ble Justice P. Sathasivam, Chief Justice of Supreme Court of India presided over the
valedictory function on 12th February 2014 at Vigyan Bhavan, New Delhi.
5
Prof. (Dr.) R. Venkata Rao, Vice Chancellor (NLSU)
addressing during National Seminar on
Strengthening Frameworks for improving the
anti-corruption climate in India
The Prime Minister, Dr. Manmohan Singh
releasing the Coffee Table Book at the
Golden Jubilee Celebrations of CVC.
Shri Pradeep Kumar, Central Vigilance Commissioner
lighting the lamp during Valedictory Function of
Golden Jubilee Celebrations of CVC
Dignitaries on the Dias at Vigyan Bhavan, New Delhi CVOs a�ending the Golden Jubilee Celebrations
at Vigyan Bhavan, New Delhi
The President, Shri Pranab Mukherjee releasing commemorative
stamp on the occasion of Golden Jubilee Celebrations of CVC in
New Delhi on February 11, 2014.
GOLDEN JUBILEE CELEBRATIONS OF CVC (1964 - 2014)
6
Retention Sutra of India Inc. -
Cool trends in Best Practices to Next practices
S K Guha
“Our assets walk out of the door each evening. We have to make sure that they come back the next
morning” - N R Narayana Murthy, Founder Infosys Technologies Limited.
According to a study by the global Management consulting firm Hay Group, a�rition in India
to top world chart in 2013 and one in four employees could change jobs. This is the highest
a�rition rate globally, If this is not enough bad news for HR pundits of India Inc, here is more.
In India sectors like infrastructure & banking- where new players are entering the field- will
continue to suck in talent. Employees in emerging economy such as India, will continue to
enjoy upsurge in demand for mission-critical skills and be among the first to jump ship.
Loyalty to an organization has become a thing of past.
To summarise the mood in talent market- 'We are in the eye of an employee turnover storm.
Organizations in India must give serious thought to what drives employee commitment' says
Mohinish Sinha, leadership & talent practice leader, Hay Group India.
Retention Management, a traditional tradecraft of HR, is now invading the mindspace of all
functional leaders across the full spectrum of an organization. CEOs are taking the role of
Chief Talent Officer. As Management scientists argue that 'an employee's commitment to his
job derives from his experiences interacting with leaders through the filter of his own
motivation & needs'. Thus the bo�om line reads as 'the best insurance against a�rition is not
to hope for lack of opportunities outside but to build strong internal conditions across the
board in an organization which acts like glue to employees'- prescribed by Divakar Kaza,
President -HR, Lupin Pharma.
India Inc is reviving up retention-mania with 'out there' ideas to be at a competitive
advantage over others. Few of those are being put on shelf here.
Reverse Mentoring
A CXO (Chief Experience Officer) sharing bench space in a canteen with a young executive
many levels junior to him- is in an avid conversation, having an intense look on their faces in
front of a PC and every now & then sound of keyboard punching punctuating the discussion-
a common sight in Bharti Airtel. The first guess could be that they are in some kind of
mentoring relationship, with CXO passing on his gyan to the starry eyed junior. But why
7
then is the younger person doing most of the talking & why on earth is the CXO nodding as if
he is the one doing the learning? You are entering into an era of Reverse mentoring. Top level
executives of companies are reaching out to younger people in order to learn how to use new
age technology, gadgets, apps. Inspired by Jack Welch of GE, reverse mentoring has since
then broadened its scope. Old timers are coached on surfing the web, accessing social
networking sites, ge�ing 'app'lifted to convert them to be technology-savvy. Global
corporate like P & G, Cisco, E & Y are using it to help top managers cope with diversity issues
and get a first hand feel of company culture down the line.
Being a mentor gives younger employee a special status in the organization, his voice gets
heard. At the same time, their new learnings from seniors pump in a lot of motivation into
them.
Bharti Airtel's reverse mentoring program covers top 20 executives, which includes 12
members of its Management board. As in its traditional mentoring program Bharti Airtel has
been careful to ensure that mentor & mentee in the reverse mentoring program have no direct
reporting relationship.
Stay-interview
Many of us know about exit interviews. That's now passé. Why? Because 'that's closing the
barn doors after your horse escapes'-as professed by Kevin Kruse, a business consultant.
Besides when people are on their way out, even if they hate their boss or think their company
is horrible, few are going to burn the bridge.
Now companies are asking its employees 'what is it about your job that makes you jump out
of bed every morning?' –the first poser of a 'stay interview'. Stay-interview is not a survey,
it's not an interview, its really an informal conversation that employer gets to have with
employees over time. For LUPIN, Marico, NIIT, HSBC, RPG group, Maruti Suzuki who
have used stay-interview to recalibrate policies, practices, performance matrices, rating scale,
to introduce employee-centric initiatives- the thinking is pre�y simple- 'it makes sense to
probe employee's mind while they are still working in company & take their feedback for
changes rather than asking for it after losing them to competition, then you have time to
implement'.
It's a great tool in hands of managers to prevent potential loss of talent. Organization can
target grey areas in their policies & practices, can counsel the 'red' & 'amber' blips before the
worst happens and thus converting a possible exit to 'stay'.
Dogfooding
There is no be�er sponsorer of thrill than ge�ing to know that how your work affects the end
users- which in tech parlance is known as 'dogfooding'. It is an act of ge�ing employees self-
use/ self-test the product the company builds. Its origin is from colloquial 'eating your own
dogfood'.
8
Globally most technology companies 'dogfood' their own products- but some companies are
doing more than that. It is using 'dogfooding' as a tool to engage & retain its employees, most
of whom tend to be in their early twenties and impatient. Dogfooding uncorks instant fizz on
their creative juices, makes youngsters a part of decision making process- both factors crucial
to retaining the young and restless workforce.
'Dogfooding is one of the best outlets that companies can provide for young, enterprising
intelligent minds. It binds them to product and company very strongly' says James Mitchell of
Face book, Hyderabad office.
Volunteerism
On the third Saturday of every month, a bus leaves Mindtree's office in Bengaluru in the
morning, picking up volunteers from designated points in city. It makes 3 stops; one at a
children's home, another at a home for the destitute and finally, at a centre for patients
suffering from HIV/AIDS. These three homes are run by Missionaries of charity. The
objective of the occupants of the bus is to give the charity's sisters a few hours break from their
routine. They carry food and help clean up the place. Sometimes they give inmates a haircut,
or play music for them, and sometimes they take along small items like bangles trinkets &
new clothes. For these software engineers it is not about doing good, it is about being good.
Volunteering for a cause is a boundless source of gratification for employees. Organisations
with an ecosystem to kindle the passion in employees to offer social paybacks are reaping
huge employee-dividend in terms of loyalty to the organization as employees tend to identify
their persona with that of the organization.
Mobility-mapping
In a large organization managers might not always know the possibilities across all
businesses & functions. Mobility map helps them with this. Infosys introduced an onsite
rotation policy for employees to travel across sites to go for client specific work. While TCS
introduced a rotation policy in 2010, Wipro did it in late 2011. Companies believe it's
important for employees to be part of client's environment, because it helps them more
engaged and develop domain & client specific knowledge which will add to the ingredients
to format their personal development plan.
CARD- career discussions in NIIT developed a mobility map for cross pollination of talents.
Another intervention for LUPIN called 'expanding horizons'- 'top100' junior & middle level
executives have company president of HR functions holding discussion with them every
year to do perspective-building with the mobility-map in hand.
Informality in work-place environment
Think about this -
a) Our office is stuffy; everything is same day in & day out. Why don't you shake it up and
designate one day a week on which everyone can dress casually. It may even bring some
life into this place, not to mention a few smiles. Let's call it casual Friday.
9
b) My commute to work is an hour each way. I could be much more productive at work
and my personal life if I weren't always in traffic or on a train. It would be great if I could
work at home a couple of days a week. I would rather put the extra two hours spent on
commuting into ge�ing more work done, let's call it telecommuting.
Come out of wonderland to real world of yesteryears- the pushbacks from Hierarchy on the
above fantasies would probably have sounded like this- 'it's a slippery slope. Once you let
someone wear jeans to work, the next thing you know they will be in bathing suit'; 'how will
we know if someone is working if they are not in the building'…but now, it is not the case any
longer. The above is no more a futuristic triviality.
Organizational leadership are woken up to the stark reality of rapidly dissolving boundaries
between work and play. Gen-Y does not want to be treated like 'widgets'. They want to play at
work and won't mind working while playing. Former HUL CEO , now President , Nitin
Paranjape recalls his once in a month lunch & freewheeling chat with group of 6-8 young
managers accompanied by HR Executive Director Leena Nair. Sometimes Paranjape simply
walks into the office cafeteria, pulls up a chair to a table to spend informal time with newbies.
Nitin Paranjape is not alone in this initiative. Likes of Anand Mahindra & host of CEOs are
stepping out of their corner office to mingle with people to charge the workspace with air of
informality. Work place informality is recognized as a must-have to a�ract Gen-Y and is also
reported to yield positives like lowering stress, boost optimism, increase motivation, improve
concentration, spark creativity and raise productivity.
Software as a Service (SaaS)
In an in-house website for health & wellness - a platform which provides personalized tips
for employees after feeding in data on parameters like age, weight; helps in stress calculator,
gives stress Management advice in addition to Innovative recipe for diet Management.
In-house public recognition forum- employee can log into intranet & can recognize a
colleague and his work. Payout for employees- camaraderie, motivation, team-building,
sense of pride to see achievements being recognized in public.
HP, Stanchart are pioneering use of SaaS as a retention sop by offering variety of software
enabled platforms in the hands of employees to fashion their daily life si�ing at work spot.
Incubating 'start-up' ideas and spirit
What does CEO look for in the leaders of tomorrow?- their hunger to do something, what
key shift would they make to their lives if they were to branch out into something on their
own, how would they add value to the product. Former CEO & now in the Board of HCL
Technologies Vineet Nayar sums it up thus- 'I look for intensity, depth & whether or not the
person can deliver beyond what is obvious & expected of him. I look for that spark in people.'
10
Aditya Birla group has a recipe to spark and ignite 'start up' fire in their employees- 'Eureka' -
a competition among employees to give a business idea and the successful candidate will be
allowed to implement that with an identified budget- that's dishing out adrenalin pumping
thriller to talents to keep them plugged in the organization.
There are a plethora of other tricks coming out every now & then from the thinking man's
hat in every organization on how to keep its talent hooked as Paranjape observes 'Young
leaders, as a group, don't take kindly to talk-down or directive styles of leadership'. He will
find many a CEOs nodding their heads to his prophecy while handling Gen-Y or Digital
generation, largest demographic dividend payer, in relation to flight of 'Human capital'.
One explanation of the change in work a�itudes and values over time is what is known as
demographic metabolism. It happens when one generation exits and another enters, people
in successive generations grow up and grow old in different ways because surrounding social
structures are changing. That is, the process of aging from birth to death is not entirely fixed
by biology, but is influenced by changing social structures and roles in which people lead
their lives. Alterations in the ways people grow up and grow old, in turn, press on the
surrounding social structures to change them.
We are in middle of this metamorphosis. A 'grown-up' generation is to blend with a 'growing-
up' generation. It will no longer be a balancing work; it has to be a blending work. Only way to
blend or beat the change is to be ahead of the change- going from 'best' to 'next'. Let's change
our way to 'next' if we wish to stay as 'best'.
Conclusion
As the defence sector gets opened up for private sector participation, the talent exodus from
HAL is bound to happen as has happened in many other sectors like banking, petroleum
sector, etc., Since HAL is a uniquely mature and exclusive breeding-ground for experience
and expertise in the Aircraft/Helicopter arena and ready to be tapped, talent will be lapped
up with premium and in mega-scale from HAL, by aspiring Aerospace sector start-ups in the
country. Retention of talent is going to be a Key-challenge in the near future for HAL as the
home-grown talent-mass is required to be nurtured and engaged for meeting the order book
position of the Company. To take a bold stride into the future and beyond, it becomes
imperative for HAL to look for opportunities to harvest on modern and moderated
strategies to retain talent. HAL may find merit to adopt some of the ideas discussed above
with necessary customisation and localisation to suit the needs of the organisation and its
people.
(S K Guha, M Tech., has been functioning as Chief Manager, Corporate Planning since 2011. His earlier stint was in Barrackpore Division as Chief Manager, Accessories Shop. He has also served in Private Sector Industry space in the domain of Production Engineering, Capital Goods manufacturing and Operational leadership in a SBU set-up for Machine-led Engineering solutions. He was commended by CII, Eastern Region for undertaking various Productivity improvement initiatives in Shop-oor).
11
Appointment of Advocates
and Payment of Fees
M G Balasubrahmanya
In various Divisions, Advocates are engaged for different litigation works pertaining to
various Service / Civil ma�ers etc. The Advocates are engaged not only to give specialised
advice on various ma�ers / replying to Legal Notices etc, but also to represent the Company
in Courts / Tribunals. The following shortcomings are noticed in the process:
a) In many of the instances, the Advocates are engaged without any process of shortlisting
vis-a-vis predetermined criteria;
b) The Advocates are engaged without finalising specific terms and conditions;
c) The payments in such cases are released without properly checking / authenticating
about the appearance in the court, etc, indicating that due diligence is not carried out in
the process.
Relevant DoP (2012) provisions regarding Appointment of Advocates, etc:
The Sub Head Legal at Sl. No. J - 5 of Annexure-III deals with the provisions regarding
engagement of Advocates, along with other specialists. The provision, while empowering
ED/GM/COP and above level Officers to engage/appoint Advocates, etc, reads as follows:
Powers to engage/appoint a�orneys, solicitors, advocates, counsels, legal/tax/Company Secretarial
practitioners, and sign authority/ vakalatnamas in their favour for and on behalf of the company to
obtain legal opinion, preparation of documents, to appear, act, plead and conduct all cases or suits in
civil and criminal courts/tribunals/judicial and Quasi Judicial forums/labour courts/statutory
bodies/quasi judicial bodies and accord sanction and authorize payment of their fees, travel expenses,
conveyance, stay, misc expenses etc.
Power to engage/appoint industrial Law/Labour Law Advisors/ A�orneys/Solicitors for and on behalf
of Company in labour/industrial ma�ers and incases before Labour/industrial/other Courts and
authorize payment of fees.
The Personnel Circular No. 685 Dt. 4.2.2010, issued by Corporate HR on the Policy for
Engagement of Consultant / Experts, specify the following with regard to Engagement of
Retainers or Part Time engagement of Professionals/Advisors at para-8.1:
12
The Divisions have been engaging Part Time Professional Advisors like Doctors, Advocates, Tax
Consultants, etc, on retainership basis with payment of monthly remuneration or on payment of
specific fee, in accordance with Item45(ii)of the DoP. Generally, services of such Consultants/
Advisors, which was started in the past are continued with extensions from time to time. Wherever
required, new Consultants/Advisors are also engaged, including Firms of Chartered
Accountants, Cost Accountants etc. Such engagements are generally done on nomination basis, as
they are professionally precluded from solicitation. This practice will be continued. The
engagement/extension would be approved by the CFA, on best judgment basis, based on the
recommendation of the Initiating Department. All such engagements will not be included within the
purview of engagement on nomination basis, for reporting to the Board as per the CVC Guidelines.
Another clause was added vide Corporate Office Circular dt. 17.9.2010 that - "For engagement
of Consultant / Experts as at para 8.1, tendering action, where ever feasible, will be resorted to."
The DoP Commi�ee at Corporate Office has examined the issue concerning some of the
Divisions that while processing engagement of Advocates, they are facing certain problems
and that a view was being taken that, for such engagement / extension, commercial procedure
needs to be followed. Further, it was also viewed that on circulation of DoP-2012, all previous
Circulars have been superseded.
The DoP Commi�ee, on deliberations, clarified the following:
Appointments of Advocates fall under J5 .. of Annexure-III of DoP 2012. The Board, at its 325th
meeting held on 8.1.2010 had approved Policy for engagement of Consultants / Experts which also
provides for engagement of Advocates, etc on retainership or part time basis. On circulation of DoP
2012, Schedule of DOP notified earlier and the amendment thereto notified from time to time have
been superseded. However, Policies, Procedures/Guidelines etc approved by the Board or its
Commi�ees from time to time and circulated, would not be treated as superseded on issuance of DoP
2012, provided it is not contrary to DoP 2012.
Government of India Rules / Procedure for Engagement of Counsels on behalf of Union of
India : The Department of Legal Affairs, Ministry of Law & Justice, vide OM dt. 5.12.2012 has
brought out the following:
a) There were deviations from the established procedure in the engagement of Counsels;
b) The Department of Legal Affairs, Ministry of law & Justice, has been assigned the task of
engagement of Counsels on behalf of the Union of India in various courts / Tribunals
including Supreme Court;
c) Except in extra ordinary cases, no proposal for engagement of special counsels with
special rates of fees and engagement of counsels who is not in the panel, etc shall be
entertained, etc.
13
The following information have been published by the Department of Legal Affairs, Ministry
of law & Justice, in the website, under Section 4(1)(b) of the RTI Act, 2005 with regard to
appointment of Government Counsels, etc:
a) Appointment of Government Counsels: Bio data of Advocates received for appointment as
Government Counsel, are processed and submi�ed through the JS and Law Secretary to the
Hon'ble Minister;
b) Engagement of Private Advocates / Special Counsel in specific cases - The proposals received from
different Departments are processed and submi�ed to the Hon'ble Minister of Law & Justice;
c) Counsel on High Fee: Proposals received from the concerned Ministry / Department approved at
the level of Minister of Law & Justice.
The Central Vigilance Commission, during 2011, for empanelment of Advocates for
conducting and handling cases on civil / criminal / service ma�ers in various courts in Delhi,
had sought application from interested Advocates, by specifying certain criteria separately
for the Hon'ble Supreme Court, High Court of Delhi, CAT and other Courts in Delhi. While
the number years of experience in the specified are has been categorically mentioned in the
notification, it has also been indicated that such Counsel should not take up any case against
the Commission during the period of empanelment. The scope of work has been notified and
it was mentioned that the remuneration would be in accordance with the fee payable to the
Standing Counsels prescribed by the Department of Legal Affairs, Ministry of Law & Justice
from time to time.
A brief note on the possible guidelines for empanelment of Advocates/Law Firms for
representing and assisting the Company before various Courts/Tribunals:
a) Empanelment can be resorted to by a Commi�ee visiting the possible Offices of
Advocates and by inviting expression of interest. Since the Advocates Act bars any kind
of soliciting or advertising, it would not be possible to gather information from the
public domain. Therefore, it is necessary to make enquiries about the claims and
conduct of the advocates and also to ensure to verify the credentials;
b) There should be a clear policy for empanelment which would include an application
along with supporting documents, consideration and scrutiny of the same and also
personal interviews if necessary;
c) Applications for empanelment should be scrutinized by a Commi�ee. If required,
enquiries should be made with the respective State Bar Council in order to gather
information about the said Advocate/Law Firm;
d) It is essential that high relevance for the qualification and experience of Advocates for
empanelment need to be given credence of. This apart, sincerity, integrity and standing
of the Advocate should also be taken note of;
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e) A minimum experience in the relevant field in specified Court should be a criteria for all
prospective applicants. Since Law is a diverse field, the Panel of Advocates should also
have expertise and prior experience in dealing with cases in various subjects;
f) If the Advocate is empanelled by other companies/Banks, opinion of those companies/
Banks also could be obtained;
g) Criteria also to include - adequate infrastructure at the disposal of the Advocates such as
Office Premises, Library for reference, number of Junior Advocates, Fax, etc;
h) Any empanelled advocate would invariably have his own private practice. Therefore, it
would be necessary to ensure that there should be no conflict of interest. Further, in
cases of firms, it should be necessary that the said firm or any of the Advocates in the said
firm do not take up cases against the Company or any case that would be in conflict with
the interest of the Company;
i) There should be a clear policy for discontinuance / disqualification such as, giving false
information, handing over brief to other advocates without permission, failure to a�end
hearings, professional misconduct, etc;
j) Advocates once empanelled should not be allowed to use the company's name or logo in
their le�er heads or sign boards. NDA to be signed with them. Empanelled advocates
would also have to maintain absolute secrecy and confidentiality;
k) Timely review of advocate's performance should be done to ensure standards.
Advocates representing the Company need to forward advance intimation to HAL
regarding any case listed in the Court and also give day-to-day briefing of the
development in writing and also maintain proper record of the same;
l) A fixed schedule of fees should be made known. All terms and conditions of
empanelment should be complied with in le�er and spirit. Claim of Fees and payment
to be regulated and strict adherence to be ensured to the genuineness of the claim before
processing the payment.
Conclusion:
To conclude it must be said that absence of a clear cut policy does not mean that there can be
reckless decision making in the engagement and release of payment to Advocates. Excess
exercise of discretion points existence of Vigilance angle and therefore, to be avoided. Till a
detailed policy guidelines are issued, it is essential that 'Standards of Financial Propriety' are
adhered to and 'due diligence' is exercised in the engagement of Advocates and ensuring
reasonableness and cross checking the Bills/Claims before release of their fees.
(M G Balasubrahmanya, DGM (L-Vigilance), has joined HAL as Management Trainee (Personnel) on 11.12.1989. He worked in Avionics Division, Hyderabad from 1990 to 2000 and thereafter at Corporate Office in the HR Discipline covering various areas of HR including IR & Legal. He has been job rotated to Vigilance Department with effect from 1.1.2014 )
15
Industrial SecurityLt.Col (Retd.) D Banerjee
An industry in order to prosper will need to protect its assets. Physical protection of its land,
assets, buildings, machinery, intellectual property, information & data and its manpower
against subversive activities are the concerns of the Security Department of an organization.
The threats are from theft / pilferage, sabotage, espionage and subversion. Security concerns
are primarily meant to create barriers between a potential threat & the ma�er to be protected.
This article suggest incorporation of good governance in Industrial Security. Providing
Physical Security is labour intensive having its own limitations. In order to provide seamless
unobtrusive Security cover to all physical assets 24x7, technology has become an absolute
necessity. By itself, technology cannot replace other Physical Security measures such as
guards etc, but substantive part of Security tasks can be replaced by technology since its
efficiency remains unaffected during poor visibility and is not affected by climatic
conditions. HAL being a defence PSE is a vulnerable installation. Any disruption through
an act of sabotage, theft, inadvertent loss of key material will directly reflect upon the defence
preparedness of the country. It is therefore imperative that the company functions at its
optimal capacity without any disruption and physical protection are not compromised.
Measures for Good Governance
Sensors to detect movement : One of the foremost needs is the physical protection of its
boundary walls. By themselves walls are liable to be breached. In order to augment their
effectiveness, Sensors to detect movement in close vicinity of the walls help the Security
Guards to detect any intrusion. Where elevated guard posts are far apart and inter visibility is
hampered during bad weather, suitable lighting and sensors may be deployed which can
help Quick Response Teams to respond to any intrusion. The only disadvantage is that
animals in the vicinity can trigger an alarm. Electrified wire fences atop the walls further
hinders a possible intruder. A variety of Sensors exist in the market which can detect an
intrusion. A trade off is therefore necessary between the cost of the Sensor vis-à-vis the ma�er
to be protected.
Access Control: Gates for movement of men & material are vulnerable to forced entry by a
determined suicide bomber. The threat of a forced entry by a terrorist driving a vehicle laden
explosive into a hangar or a parked Aircraft or into the runway during a takeoff / landing is a
real possibility. Physical barriers at the Gates which seal the vehicle entry points upon
activation are necessary. Tyre Busters are useful devices to stop a vehicle. Other equipment
such as Non Linear Junction Detector, Explosive Vapor Detector etc, are helpful to detect any
surreptitious movement of explosive devices or explosive material in vehicles, packages or
containers. Screening of vehicles undercarriage using mirrors help to sanitize a vehicle.
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Closed Circuit Television : For observation, detection and recording of any movement,
cameras are helpful to meet the objective. Strategically placed cameras can detect & observe
all movement. They can be mounted at wall corners or atop elevated towers for wider
coverage. High resolution cameras mounted atop elevated towers provide wider coverage
that can reduce the number of cameras deployed. Suitably positioned mirrors help view areas
beyond the corners. Cameras strategically placed at entry / exit gates, shops and vulnerable
points can monitor all movement. The presence of a camera itself acts as a deterrent, which is
one of the aims of deploying a Security gadget. During poor visibility and at night times
Infrared optical devices, Lowlight Vision night scopes and other Night Vision devices are
useful. Guards equipped with Night Vision Goggles & Infra-Red Telescopes mounted on
weapons improve their efficiency.
Online visitor Management System & Biometric A�endance System: Management of
visitors and movement control is one amongst the many Security tasks. Some of the emerging
trends which help control movement is Online Visitor Management System. It facilitates the
identification, verification & genuineness of a visitor. The purpose of the visit is ve�ed by the
Department concerned. Visitors are provided color coded Radio Frequency Identification
(RFID) enabled visitor passes which limits their movement within the area specified. Any
visitor straying out of the authorized area can be identified. Similarly, movement of
employees can be controlled through the use of Biometric a�endance system which should be
linked to the Pay Rolls/IFS System. This is a deterrent to discourage employees from
absenting themselves from their work spot. All movements can be regulated through the
Turnstiles which are made to operate only after an employee has been processed through the
Biometric reader.
e) Anti- sabotage Systems: Certain Vulnerable Points need to be provided stricter access
control enabling only authorized employees to gain access. HAL Vehicles fi�ed with GPS
system will prevent abuse of vehicles. X Ray Baggage scanners deployed at the Main Entrance
gates discourage theft and sabotage. The movement of cargo carrying vehicles through the
Material Gate can be sanitized by deploying Vehicle Scanners, Explosive Vapor Detectors,
Hydraulic systems to elevate a vehicle for physical inspection of its undercarriage or by
directing the vehicle through an elevated ramp.
Conclusion: With the advent of technology and smart features provided in the mobile
phones, Security of classified information has become a challenge to the Security
Department. An easier option to render the mobile phones ineffective inside the factory
premises is to deploy mobile phone Jammers. There are a variety of technical equipment in
the market dedicated to assist the making of a Comprehensive & Effective security
environment in an Organization. A trade off is required between the value of the asset to be
protected and the likely nature of threat. Aircraft & Helicopters, machinery in the shops &
hangars, R&D assets are of immense value. Any act of sabotage or disruption, loss, theft, etc
will cause a huge loss to the Organization. Security can therefore not be compromised. HAL
will need to deploy more technology based Security equipment to optimize the Security
environment.
(Lt.Col (Retd.) D Banerjee, joined HAL Nashik Division as Senior Manager (Vig) during Nov 2000. He has served Design Complex as HoD Vigilance and Corporate Office as DGM (Admin)-Vig . Prior to HAL he has served in the Indian Army for 25 years (Military Intelligence Corps & Instructor in the AIA, Pune). He was an alumni of Defence Service College, Wellington. He has also served in UN Mission, East Africa. His Academic qualifications are BSc & MSc. Presently he is working as AGM (Security & Intelligence) at Bangalore Complex.)
17
Integrity Circle For HAL Schools
Corruption is a social evil and a great menace in the modern world which affects the
moral fabric of the society as a whole particularly with regards to children. There are
various Anti-corruption agencies/ organizations/ NGOs in the country focusing on
prevention and control of corruption embedded in the system/ society. Formation of
Integrity Circle at HAL School is an a�empt by the Vigilance Department & HAL
Management to inculcate Ethics, Morality and Social belongingness among the
students and make them self sufficient and self reliant to become responsible citizens of
the country.
The Vision of the Integrity Circle is to develop children in HAL Schools as responsible
and integral citizens of India. With the advent of nuclear families, children are left to
learn themselves unlike in joint families where the nurturing was taken care by the
parents and elders. This circle is formed with an aim to cultivate human values among
the students by organizing activities involving sharing of information/knowledge,
workshops, games etc., so that the need of transforming the children with good values
to ensure orderly, healthy society.
Integrity Circle consists of 25 volunteer students and one student leader from each
school. A teacher from each school is nominated to coordinate the activities of the
Integrity Circle. The officials of HAL Vigilance Department will sensitize the students
of the Integrity Circle. In order to identify and bring in unity among the team members,
a distinct uniform has to be worn by the students of the Integrity Circle.
The Integrity Circle was inaugurated by Dr. R K Tyagi, Chairman-HAL on 26th Feb
2014 at HAL Ghatge Convention Centre, Bangalore. The function was a�ended by
Directors & Senior Executives of HAL. Chairman enlightened the students of HAL
schools on integrity & moral values. Directors & CVO-HAL also shared their rich
experiences about importance of ethics & moral values in the life of a youth. The
students of Integrity Circle participated in cultural programmes showcasing unity and
patriotism.
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Integrity Circle For HAL Schools
Dr. R K Tyagi, Chairman -HAL lighting the lamp during
the Inaugural Function of Integrity Circle.
Shri K Naresh Babu, MD (BC) addressing
the students of Integrity Circle of HAL Schools.
Cultural Programme by Students of Integrity Circle.
Chairman, Directors and CVO-HAL gracing
the dais during Inaugural Function.
Students' interaction with Chairman -HAL.
Students of Integrity Circle performing Cultural Programme
19
Financial ConcurrenceB. Bha�acharyya
As per the Accounting Manual, 1986, the main purpose of financial scrutiny of proposals received is to ensure that the expenditure is incurred with due regard to general principles of financial propriety. While according financial concurrence due care should be taken to ensure that:
The proposals are routed to the authority competent to sanction as per the Delegation of Powers;
The proposals are in accordance with the provisions of the Companies Act, other applicable statutes, the Memorandum and Articles of Association of the Company;
The proposals are in line with the relevant rules and regulations of the Company and guidelines issued by the Corporate Office;
The proposals confirm to the Canons / Standards of Financial Propriety; and funds are available in the approved Capital and /or Performance Budgets to cover the relevant proposals.
Objectives of Finance Concurrence
a) An important internal control mechanism to maintain checks and balances in an organization where financial powers have been delegated to various authorities and to facilitate exercise of delegated financial powers to expedite decision making.
b) Primary objective is to ensure observance of standards of financial propriety.
c) Undertakes financial scrutiny of the proposal to prevent illegal, irregular, wasteful and anonymous disbursements of funds / deployment of resources of the organization.
d) To ensure compliance with the organization's policies and procedures. In case of non-compliance or partial compliance, finance concurring authority needs to highlight the same to the approving authority together with additional financial implications, if any.
e) To ensure compliance with tax / commercial laws.
f) Ensure compliance of relevant laid down procedures relevant for procurement, works, outsourcing and recruitment etc.,
g) Provide independent financial inputs to the Competent Financial Authorities (CFAs). Render advice on all financial ma�ers within the competence of CFA.
Responsibility as a financial concurring authority
Finance Concurring Authority is responsible to the organisation for the trust imposed upon him, to bring out following aspects in the concurred proposals:
20
a) All relevant “material facts” concerning the proposal.
b) To assess and indicate “total financial implications” arising out of the proposal.
c) To highlight non-compliance / non-conformance, if any, in regard to appropriate laid down procedure, Delegation of Powers, Standards of Financial propriety, Corporate and Ministry guidelines, etc.
d) To indicate appropriate CFA who is authorised to approve the proposal, considering the provisions of DOP.
e) To confirm availability of budget out of sanctioned budget, for the subject proposal being concurred.
f) To provide appropriate financial advice to CFA concerning the Proposal.
g) To indicate whether finance concurrence is accorded or otherwise, with detailed justification in writing.
h) Any other relevant facts/circumstances having a direct or indirect bearing in the proposal.
Suggestion for Good Governance
a) Be positive in approach. Be friendly / cordial with your internal Customers. Be available to the executives for consultation / discussions / deliberations.
b) Be proficient in relevant rules and regulations concerning the proposals being ve�ed.
c) Prepare dos & don'ts / checklists for executives / user departments and sensitize them with relevant rules and regulations. Circulation of Important orders / policy / guidelines to all stakeholders. Holding of training sessions / Workshops / Seminars to improve awareness of all concerned.
d) Do not make piece-meal observations.
e) Do not concur open ended proposals with unlimited liability. If so, please record the fact that the proposal is open ended, hence, suggest submission of the proposal to an appropriate authority, who is authorized to take a decision on such unlimited liability proposals.
f) Seek presentation from the executives on complex & integrated projects on case to case basis.
g) Try to process the proposals within reasonable time. In this regard Finance may decide time-frame for clearance of proposal and intimate the same to internal Customers, which will go a long way in timely clearance of proposals.
h) Proposals need to be processed on "First in - First out" basis. However, accord priority to a proposal having least validity period for commitment. Reasons for out of turn consideration of proposals may be indicated on record.
i) Try to work out alternatives / optimal solution within rules.
j) Record the reasons for concurring or otherwise in writing on the proposal / note sheet.
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k) To remember that the administrative or functional heads have a definite and professional responsibility to perform, to “implement projects” and to show results. Project head or Divisional Head, therefore expects help, support and guidance in areas such as financial rules, regulations & procedures which are not in their domain.
l) C FA has authority to overrule Finance and take decision disregarding the recommendation made by Finance as per the provisions of DOP. Hence, the observations / recommendations of finance need to be candid, frank, and transparent considering all the relevant factors in the overall interest of the organisation.
m) Exercise caution in ve�ing proposals for "in-principal approval" and state that formal prior approval from CFA is mandatory before any financial commitment from the resources of the Company.
Some of the Purchase orders are placed wherein certain items / services are to be provided by HAL in kind which are not quantified in financial terms. Such proposals would understate the financial liability of the company while seeking decision of the CFA for approval. It is therefore essential that whenever a proposal recommended to CFA involves support and complementary efforts from HAL involving expenditure, the same needs to be estimated and the total expenditure involved needs to be brought out for the consideration of CFA.
Maintain data base and keep the same updated for reporting and sharing with CFA, in respect of following:
i. Head-wise Budget sanctioned, utilized as on date and balance budget available.
ii. Trend and flow of expenditure.
iii. List of proposals indicating value of proposal, date of receipt, disposal, concurred not concurred, etc.
iv. Savings accrued on account of your intervention / suggestion.
v. Prevailing procurement prices of items.
vi. List of Items being procured for the Project.
vii. Approved vendor list.
viii. Any other items of functional relevance.
While according financial concurrence to the proposals, it is always to be kept in mind by the concurring authority regarding enormous trust and responsibility imposed on them in protecting the overall interests of the Organisation.
(B. Bhattacharyya is a Chartered Accountant presently working as Deputy General Manager -Finance Helicopter Division HAL. He has more than 25 years work experience in various private sector & Public enterprises. He joined HAL as Senior Manager - Finance, Corporate Office in the year 2004. He has worked with ITI Limited, Kolkatta as Deputy Finance - Manager from 1992 to 2004. )
22
Best Practices In Payroll SectionS Mohapatra
Payrolls in any Company plays a very vital and vibrant role. It is responsible for payment of
salaries as per the rules of the company, other payment obligations w.r.t. employees,
maintenance of proper records, generation of tax obligations of the employees and payment
of the same to the tax authorities. Hence, it acts as a point of contact between the Company &
its employees on the one hand and Company & the outside world with the Tax authorities on
the other hand. As such one of the major roles played by the Payrolls is to maintain the
industrial relations internally in the company by supporting & aiding the Management in
smooth production by following the rules laid down in the company and stopping possible
industrial unrest. Another major role of Payrolls is to externally maintain cordial relations
with the Tax authorities and other statutory authorities while complying with the various
acts, rules and regulations of the country within the time frames mentioned in those acts and
rules. This role is played by the payroll with great success by following some of the best
practices which lead to the transparency, fair play and credibility using leveraging of
technology in the areas wherever possible.
World over some of the best practices adopted for the payroll Management are given below:
a) Electronic payments.
b) Standardisation of Payroll Cycles.
c) Adopting a single payment system .
d) Make the system transparent.
e) Avoiding Manual Processes.
f) Regularly auditing the processes involved.
g) Outsourcing of the payroll activities.
Keeping in mind the above best practices that are being practiced world over, Payroll
functioning at Aircraft Division is being modelled for improvements in the backdrop of the
public sector working.
Best Practices followed by Aircraft Division are given as under
Display of A�endance details
Division has implemented bio-metric a�endance system in August 2010. Each of the
23
employees working in the division can access their a�endance details on the website of the
Division on-line. The a�endance details are protected and can be accessed only with a
“Password” by the concerned employee. Facility is also provided to change the pass words
according to their requirements. The a�endance details are directly fetched from the bio-
metric a�endance recorders by the software developed by the IT department with necessary
inputs from the payroll.
This system has helped the employees to regularly view their a�endance and provide the
necessary documents to the payroll department to regularise their a�endance. Further, the
data of the movement of the employees is also updated while processing the a�endance for
the purpose of up-dating of the leave details and processing of the salaries.
This system has reduced considerably the movements of the employees from the work spot to
the payroll to check their a�endance details freeing up the time for the productive purposes.
The bio-metric a�endance system has also completely eliminated the proxy punching and
also acted as a technology enabler for viewing of the a�endance details, salary details and
income tax saving.
Display of the Salary Slip and Income Tax worksheets
The salaries are processed based on the a�endance details generated out of the bio-metric
a�endance system which is fully integrated with the IFS. After generation of the salaries, the
statement of earnings and deductions of each of the employees are posted in the website of the
division. Each of the employees can access their salary statement with the “Pass word”
provided to them. This facility has enabled the employees to confirm the accuracy of their
salary workings and is also used as counter check to confirm that salary processed is correct.
This system has aided the employees to cross check their earnings and deductions and
approach the payroll for changes, if any, required. Along with the salaries statement, the
income tax worksheet is also posted on the web which provides them the tax deducted till
date, projected future earnings for the rest of the financial year, savings till date and the likely
income tax deductions for the future period. This work sheet has also aided as a tax planner
to the employees. Additionally they can verify / match the TDS with the IT portal developed
by the GOI based on the quarterly returns submi�ed by the Division.
Leveraging of the technology for daily payments
Payroll makes various other payments in the nature of salary advance, contingency advance,
supplementary advances, VL encashment, medical reimbursements, etc.,
The various payment rules have been embedded into the ERP system which checks the
entitlements of the employees. This acts as an internal check and warning system for the
various kinds of employee payments processed and paid by the Payroll on a daily basis. The
consolidated report is generated linking with the master data of the employees such as name,
Saving Bank Account No, GL account heads and the payment is made through Core Banking
System of SBI and other banks. Two authorised signatories endorse their signature on the
24
Cheque after verifying the payment report generated through IFS with a covering le�er to
Bank for release of payment followed by forwarding a soft copy with e-mail conformation for
the payment.
A register is maintained in the Section for recording the details of such daily payments by
incorporating Cheque No, date and amount advised for payment. The amount debited by
Bank is also checked on daily basis through NET Banking and endorsed in the register
maintained to ensure that the Banker has made the payment correctly. The Payrolls regulates
all the employee payments through ECS/Core banking.
The above practice of System generated payment vouchers has avoided manual intervention
and possible frauds whatsoever. Employee movement to the payrolls is also avoided due to
reduction in the queries and increased efficiency of Payroll working. This system also
resulted in easy reconciliation of daily payroll payments.
Maintenance of Leave Records
Leave details are required for the purpose of regulating the VL encashment, payment of
a�endance bonus to the employees, regulating of the annual increments, promotions and
various other purposes. These are very crucial records and have been required in many court
cases. As such maintenance of the leave records has been both in the ERP System and
manual ledgers acting as an internal control measure to eliminate any kind of errors. The
leave details are compared regular at intervals between the two systems to avoid variances.
The employees are accessible to Payroll records for verification and confirmation of both
CL/VL balances from time to time. The manual ledgers are also preferred by the auditors for
the checking of the leave balances. Thus, this system has enhanced the quality of leave
records maintenance for error free depiction of the correct balances and generation of the
reports for various purposes.
Processing of OT Payment
Overtime rules have been embedded into the software exclusively developed for processing
of the OT. The Overtime bookings against each of the employees day wise as advised by
MSD is posted against the extra hours recorded against each of the employees in the
a�endance system downloaded from the biometric a�endance system. The system rules are
defined to reject extra hours vis-a-vis the a�endance recorded in the biometric a�endance
system thereby eliminating the extra payment on account of the overtime. This system has
eliminated the manual working of the payroll staff in processing of the OT and has ensured
error free processing of the OT as per the entitlement of employees as per the rules of the
company. This system has also aided the payroll staff to have a double check on single and
double OT payments and has avoided to a large extent the possible disputes with payroll
section.
25
Job Profile / Allocation in Payroll
The job allocated in payroll section is well defined and communicated to both Officers and
staff. The Officers and employees are aware of their duties and responsibilities and also the
rules and regulations of the Company and execute the job meticulously and are up to date
with respect to Circulars, Bulletins and Taxation etc., The employees are rotated from payrolls
to other sections of Finance every three years as per the guidelines.
Some Suggestions
HR to maintain service/leave records in line with the procedures followed in other PSUs
as recommended by Internal Audit.
Centralised payroll functioning to drive the implementation of good governance practices to
ensure that procedures are implemented uniformly across all the Divisions simultaneously
by creating a transparent and reliable payroll practices.
Develop standardised e-forms / e-documents across the company with the facility to provide
approvals on-line and integrate them with the ERP. This helps in reduction of the movement
of the employees for obtaining approvals and submission of the approvals to the payrolls.
Further, these e-forms / e-documents can be saved for eternity with less time and expenditure
for retrieval and usage in future.
(S Mohapatra, is Masters in Commerce from Utkal University and passed ICWAI during 2002. He joined HAL RWRDC as Finance stOfficer during Dec 2007 and transferred to Aircraft Division on 1 Aug 2008. Presently he is working as Deputy Manager
Finance- Payroll in Aircraft Division HAL, Bangalore Complex).
26
Newely recruited eleven Vigilance Trainees posing along with their faculties.
These trainees have undergone Orientation Training Programme
at HAL, Corporate Office from 15-11-2013 to 22-11-13
Procurement of MedicinesDr C.S. Ranga Rao
The HAL Hospitals have been set up at various locations of HAL with an aim to provide
medical aid to the employees and their family members in a cost effective, efficient and timely
manner. This has been achieved by way of good OPD facilities, Inpatient treatment facilities
which are substantiated with required quality medicines.
HAL has a purchase manual which provides guidelines in performing the procurement
activities for all materials which may be of commercial nature, production requirements,
consumables etc., including requirements of hospital i.e., Medicines. Over a period of time
medicine procurement is being made based on a particular brand name or a company name.
This has led to procurement of medicines on proprietary bases. This practice does not
undertake price discovery through competitive bidding. The expenditure on procurement
of medicines has been increasing every year. Further, the non availability of medicines; force
the employees to undertake direct procurement at a higher rate from the market, which is
eventually reimbursed by the organisation.
Prevailing Practices: An Over View
The medicines are procured based on the existing Stock, dues in and Re Order Level (ROL).
For every medicine the ROL and the Minimum Stock Level(MSL) is defined. (50% of the
total quantity is ROL and 25% is MSL). When any medicine reaches the ROL, the Material
Purchase Request is initiated by Hospital stores department in co-ordination with different
Departments such as respective doctors from Surgical, Medical, ENT, and Orthopaedics etc.
Based on the previous consumption the quantity to be procured and Delivery Schedule is
decided. Normally one year's requirement is projected. The price estimation is done based on
the previous procurement and any escalation as per rules. The MPR's are approved and the
procurement action is initiated by the respective purchase department of the Division. Most
of the medicines are either proprietary or a new brand is introduced in every fresh
procurement.
Many a times, delays in procurements lead to avoidable cash purchases of costly drugs or
providing “not in Stores” (NIS) certificates & requesting patients to procure from outside.
Even regularly required medicines for common diseases such as diabetes, hypertension,
heart ailments etc., sometimes may not be available in stock. In both these situations the
27
procurements are made at differential prices and at higher rates. It is also
inconveniencing the employees to undertake direct procurement from the market and
claiming reimbursements. Hence, the basic purpose of providing efficient and timely medical
assistance to patients is defeated. An analysis of these issues clearly establish the need to
review the exiting practices and to put in place an efficient & transparent procurement
systems. The need of the hour is to introduce measures of good governance in our
procurement systems.
Proposed Measures For Good Governance
The MPRs are raised covering most of the regularly used medicines. The generic
specification requires to be given in the MPRs. Procurement of medicines needs to be in their
generic names. In generic purchases, brand name suppliers may also compete, but their bids
must be in generic names. Sometimes the brand manufacturers may offer lower prices for
certain medicines than generic competitors to keep their public sector or institutional market
share intact.
Long Term Agreements
The quantities are projected for a minimum period of three years with a staggered delivery
schedule. As we go for such long term procurement through purchase orders or Long Term
Business Agreement (LTBA) the suppliers are also interested since volume of business is
high. There should be a clause to take care of medicines with shelf life expired, i.e.; take back
by the supplier and supply fresh medicines in its place at free of cost. By this an assured
constant stock of regularly required medicines would be available in the hospital and same
brand of medicine could be used by patients instead of constant change in brand.
Apart from having LTBA for regularly required medicine, we need to identify and evolve a
system for procurement of emergent medicines not regularly needed or not in stock, small
quantity medicines which are not regularly required. For such cases Rate Contract may be
entered into with the locally available supplier. The payment for such cases would be based
on a discount on the printed rate/ estimated cost.
Inventory Management & Monitoring: use of IFS
The procurement of medicines should be made in an integrated manner through IFS.
A system of tracking the stock levels, raising MPRs' through IFS should be implemented.
There should be a comprehensive inventory management starting from Indent to receipt of
medicines and issues from stores.
Inventory Management through IFS must have a tracking system of shelf life of medicines so
that the medicines are put to use before life expiry or we can have agreements with suppliers
for take back and replenishment etc.,
28
Advantages
There would be continuous uninterrupted supply of required medicines of good quality and
at a competitive price. Also a specific brand of medicines would be available to the patients for
a longer duration without having constant change of medicines. The “NIS” and re-
imbursements could be reduced substantially. All this would also plug the chances of any
corruption and wrong practices. The procurement system would be more transparent and
efficient.
Best practices adopted at Nasik Division
Such procurements through long term planning and Rate Contracts have been implemented
at HAL hospital of Nasik Division. Previously the expenditure incurred in re-imbursements
and non availability of crucial medicines was hampering the efficient treatment of patients.
Presently the NIS has been reduced as the procurement system has been streamlined. The
procurement of emergent medicines through Imprest cash is also streamlined. There are rate
contracts with local suppliers who are readily supplying medicines at a discounted rate. Thus
procurement of same medicines at different rates is also avoided. The Division could
achieve an overall savings of Rs. 31,73,510/- over a period of 2 years in the procurement of
47 medicines with an estimated value of Rs. 84,73,510/-. There are also intangible benefits by
way of goodwill and satisfaction of employees since they do not have to spend money in
procuring medicines from market.
Conclusion
It could be said that the medicine & services procurement practice is slightly different from
the regular procurement of goods. There needs to be a dedicated team of qualified persons at
each hospital to implement and monitor the medicine procurement in a more scientific and
systematic way. The prime responsibility of Hospital authorities is to provide efficient
medicines to our employees with compassion and ensure that they are not inconvenienced in
any way.
(Dr C.S. Ranga Rao has done M.B.B.S from Sri Venkateswara University and DIH from All India Institute of Hygiene & Public Health, Calcutta. Joined HAL, Nasik Division in 1984 and has worked in various Departments of Medicine at different levels. Has been COMS, Nasik Division from Sept-2010 to May-2013. During the tenure as COMS Nasik, implemented best practices of procurement and upgraded the hospital infrastructure facilities in line with one of the best Public Sector Hospitals. Currently working in the capacity of COMS, Medical & Health Unit, Bangalore.)
Be faithful in small things
because it is in them
that your strength lies.
- Mother Teresa
29
Annual Vigilance Talk – 2013
thAnnual Vigilance Talk-2013 was organised by HAL Vigilance Department on 28 Oct 2013,
during Vigilance Awareness Week-2013. Hon'ble Justice N Santosh Hegde, Former Supreme
Court Judge & Former Karnataka Lokayukta, delivered a talk on “Integrity and Good
Governance in Public Institutions”. The program was held at Ghatge Convention Center,
HAL Airport Road, Bangalore, which was a�ended by senior officers of HAL. The program was
also webcasted live to all outside Divisions of HAL.
Hon'ble Justice N Santosh Hegde, Former Supreme Court Judge
& Former Karnataka Lokayukta being received by CVO &
senior officers of HAL.
Justice N Santosh Hegde & Shri Anurag Sahay, IRS,
CVO-HAL gracing the dias.
Justice N Santosh Hegde delivering a talk on Integrity HAL Officers listening to the thoughts of Chief Guest
on Good Governance in Public Institutions
30
Design & DevelopmentZ A Asif
The best designed product in any of the technology driven area is an outcome of seamless
integration of three foremost crucial elements such as Strategy, Competence and Value. A
company needs the best people, advanced technology, the physical plant, the right
operations; the funds, the right leadership, experienced investigators and a vision of the
future to develop new products with cu�ing edge technology. Many companies may possess
these a�ributes, but the success depends on how the companies integrate these manifolds.
A metaphor for this situation is the pack elephant (“the product”) and the five different blind
passengers (“the departments”) needing to reach a common destination (Goal). Each may
touch the elephant at different areas, large flappy ears, stumpy legs, long flexible trunk, hard
pointed tusks, the tail, or the broad back. Besides their different personal experiences and
expectations, they each believe to be holding a different object with different possible benefits
and risks in reaching their destination. Someone or some group must be able to step back and
see the whole animal, as well as its parts, to coordinate the individual players, help make the
best judgments, and set the best direction. Good governance can be the best practice in
pulling it all together in product development and in differentiating the top companies from
the pack.
Since 1940, HAL has played a vital role in supporting and meeting the requirements of
Indian Armed Forces either by indigenous products or by building aircraft/components
under Transfer of Technology (ToT). In last 7 decades, HAL has earned a valued legacy of
talent pool, diversified knowledge and expertise in this domain. With this knowledge base
and expertise, we aspire to become a single window solution provider and a global player in
the fiercely competitive aerospace industry. The echo of this statement will make sense only
when we have a good strategy to drive the vision, competence and technology to support and
values to garnish the same.
Understanding Design and Development Cycle and Good Governance Measures
R&D is more or less viewed as probabilistic in nature and many times we have reason to
justify delays. The delays have cascading effect of cost and time overrun and most important
being loss of opportunity of business. In order to identify Good Governance measures in
31
Design and Development activities, we need to first
review the existing system and ascertain critical areas. In
any development cycle, following steps are generally
involved as shown in the diagram.
Customer Requirement
The development project starts with the requirement from
Customer /user in the form of called up features, purpose
and with broadly defined technical and operational
requirements like ceiling, endurance and range etc. with
indicated timelines.
Finalization of Specifications
On the basis of broadly defined parameters, the technical specifications are prepared by the
platform developing agencies like ARDC, RWRDC etc., A prolonged process of discussion
starts with users to refine it and at the end broad specifications for structures, airframe,
aerodynamics, engine and system/LRUs requirements are worked out and go-ahead on the
same obtained for the launch of aircraft development program from the sanctioning agency.
Generally, Platform designers who get involved in the finalization of broad level
specifications with customer may not have specific domain knowledge related to System and
accessories and thus many a time undue requirements often get specified.
Recommendation for Good Governance
Respective stakeholders must get involved along with platform designers from very initial
stage of specification preparation, which shall reduce the number of iteration associated
during specification finalization. The specification thus prepared will be realistic and
complete and will lead to ensure early start of development activities.
Proposal Stage
Once the specifications gets finalized, the techno-commercial proposals are put up for
approval by competent authority. Sometimes, in view of ambiguity in financial estimations,
the proposals get revised number of times on the basis of individualistic defined terms.
Recommendation for Good Governance in Proposal
A standard format for development proposals with defined set of guidelines is required for
all R&D centers. In addition to this a timeframe for approval need to be defined at every
approval stage. This recommendation is already under consideration in proposed R&D
manual of HAL.
Planning
In execution of the program, planning is the foremost tool for managing the funds and time
allocated to projects. In some of our development programs, it has been observed that our
32
project planning was based on optimistic time frames. In addition to this, impact of
dependencies, associated risk and its mitigation plan was also not pragmatically accounted in
the development cycle, and we act in crisis Management situation i.e., like Student Syndrome.
Recommendation for Good Governance in Planning
In R&D projects, time estimation should be based either on previous available database or
Program Evaluation & Review Techniques estimates. Utilization of tools likes Project Life
cycle Management, MS- Project need to be enhanced and implemented in all R&D Centres for
effecting planning, tracking and managing the resources/milestones. Risk Assessment and
mitigation plan should be included in the development proposal for be�er visualization of the
project by all stakeholders.
Design Phase
It is generally observed that when the proposed development is in
line of existing technology/product, success rate of development
is 100% and in cases, the technology associated in the requested
development is newer for us, it is observed that considerable time
is consumed in realization of the final product. This scenario may
affect the program schedule.
Recommendation for Good Governance in Design Phase
In order to get prepared, we have to sense the need of future technological requirements in
advance and more technology oriented projects need to be taken up at all R&D centre to
support next generation of products and processes.
In this regard, a commi�ee (Technology Development Sub-Commi�ee) at corporate level and
Technology scanning group at divisional level has been formed to review the technological
gaps and future requirements of R&D Centres. The commi�ee has recommended and
provides go–ahead for realization of many critical technologies. In order to facilitate the
design and development activities, HAL has also established chairs at IITs for collaborative
technology development work and research based interactions.
Procurement
i) Dependency on Foreign Suppliers
Design of a robust product is one aspect and realization of that product is other. Sometime the
project is meeting or ahead of timelines up to design stage thereafter issues related to delay in
delivery of raw material, start encroaching in many of our R&D projects. At this BOFs
juncture it appears that our program is basically controlled by the suppliers and their non-
performance lead to review and re-schedule of the program. Generally for aircraft/helicopter
development program critical system like Engine, Avionics, Flight control Actuators etc, our
100% dependencies falls on foreign suppliers and project schedule may get revised number of
times as per their supply schedule.
33
ii) Strategic Alliance
Even in war like situation and strategic counter measures like Pokharan incident as per their
government policies affect our supplies. This generally happens due to lack of strategic
alliance with foreign suppliers.
iii) Enterprise Resource Planning (ERP)
Information regarding available stock at other division or vice versa is not available or
partially available due to isolated ERP System. This leads to aid in inventory.
Recommendation for Good Governance in Procurement
i) Thrust on Indigenization and Strategic Alliance
In every new development program, we must identify the critical systems where dependency
on suppliers may lead us to uncomfortable situation in case of delays or refusal. To avoid such
situations either we need to start parallel indigenization activities (Self/Joint Venture) on
strategic ground or establish strategic alliance with foreign suppliers by establishing long
term business agreement.
ii) Centralized ERP
The ERP servers of all divisions need to be centrally connected to one server for be�er
managing the procurement activities which help in reduction in inventory, procurement
expenses and associated delays. The common requirements of all divisions can also be
clubbed via centralized IFS system for the release of single order to get cost benefits
associated with bulk order. For example raw material, fasteners, seals, electronic components,
consumables, software packages, journals, books and miscellaneous items. The process has
already been considered for implementation in HAL.
iii) E Procurement
This need to be promoted to facilitate transparency and efficiency in the procurement process,
from buyer to Supplier and back.
Manufacturing
The two routes being followed for manufacturing of machined
parts i.e either in-house or outsourcing to sub-contractor depends
upon the facility / competence constraint. For A class critical
components generally in-house manufacturing is preferred and
sometimes due to capacity constraint some B or C class items are
outsourced to sub-contractor through tendering process.
Due to high initial investment and low business volume in this
domain, limited sub-contractors are available across the country for airworthy standard
manufacturing. Sometimes situation also arises when many of our divisions without taking
34
care of current load / capacity ratio of sub-contractor place orders on them. In such situations,
the vendor generally concentrates on bulk order quantities and side line the design and
development requirement of low volume.
Recommendation for Good Governance in Manufacturing
In-house established manufacturing facilities and resources need to be 100% utilized and only
in case of capacity/facility constraint, order on sub-contractor can be made. Concurrent
Manufacturing practices need to be adopted to reduce manufacturing cycle time thus overall
project time.
Assessment of Current work load on sub-contractor
need to be assessed prior to considering for
outsourcing. In addition to this, we need to develop
more and more vendors by creating favorable
business environment for them to avoid capacity
congestion at any single sub contractor. In this way
leveling of outsourced job will be possible at sub-
contractors end for timely and effective outcome.
Assembly and Qualification Testing
This is one of the most challenging milestones in the development of any newer
technology/product. During qualification phase sometimes performance related issues, such
as failure during endurance may be encountered leading to afresh review of design. This
aspect is basically depending upon the technical Know-how, expertise and capability of R&D
personals, tools & available infrastructure. In addition to this availability of proper assembly
tools, readiness of ground test facilities, coordination issues with airworthiness agencies have
emerged as major reason for delays.
Recommendation for Good Governance in Assembly and Qualification Testing
Accordingly, we need to take following actions in advance to plug avoidable delays and
improve performance.
a. Timely finalization of Test Schedule.
b. Readiness of Test facility.
c. To work out in advance the likely issues expected during testing and their remedial
measures.
d. Certification agencies need to be informed well in advance with our plan of testing.
e. Testing at external agencies need to be planned in advance for obtaining desire slot.
Certification
Factual outcome of any development is sensed when it get productionised. Successful
certification of any sub-system, system is all important for productionisation of our system.
35
All the above mentioned factors in development cycle at last accumulate and affect the
certification process. Issues related to non conformance of some parameters and coordination
issues related with airworthy agencies leads to further delay in the program.
Recommendation for Good Governance in Certification
Ownership of stakeholders including certifying agencies in the development program need
to be established as they are associated in the program right from the beginning. Indigenous
systems should be evaluated on priority to maximize its-timely spin-off via
productionisation. This shall be helpful in establishing self reliance and to plug the outflow of
foreign exchange.
Assessment of Design and development scenario at HAL reveal that implementation of good
governance practices will be helpful in delivering intended outcomes. Some recent initiatives
under taken by HAL towards good governance in Design and Development are indicated
below and many more are under consideration for implementation.
a) Establishment of Commi�ee at Corporate level to review on measures required for
strengthening Design and development activities in HAL. i.e Commi�ee of Institutions
Network (COIN) headed by Director (D&D) and heads of all R&D centres as member.
b) For promoting collaborative technology work in research areas, HAL has established
HAL chairs at IIT Kanpur and IIT Roorkee. Other premier institutes are also under
consideration.
c) Protection of knowledge/Technology acquired over a period of time through significant
investment via Patenting (IPR) process. HAL has filed over 250 patents so far.
d) Knowledge Management activities initiated to capture Tacit and Explicit knowledge
base.
e) Continuous Knowledge sharing among designers of different R&D centers by arranging
Seminars, Group Classes and Conferences.
(Z A Asif is presently working as General Manager-ASERDC, Lucknow. After completing Electrical Engineering Degree, he joined HAL in 1977. He served the company in various domains of R&D in his 36 years of journey. Under his direction, ASERDC has developed Electrical/Electronic accessories for all major aircraft programs of HAL and armed forces like Cheetah/Chetak, Saras , ALH , IJT, LCA. Currently he is handling specialized project teams working on the development of mechanical systems, electrical, electronic & avionics system for aircraft (PMF, MTA, HTT-40, LCA MK-II, Do-228, MiG-29K) and helicopter (LCH and LUH) and export programs. In year 2013, he has been nominated as Chief IPR officer of the company. Due to his dedicated efforts in
stsynchronizing and spreading awareness on IPR among other R&D centre, HAL has filed 254 patents as on 31 Jan'2014.)
36
In aerospace design, any development program presents a multitude of challenges from
prototype to production stages. Over and above the engineering challenges, there are many
non-technical issues that may come up in the development program. Aircraft R&D Centre of
Hindustan Aeronautics Ltd has a legacy of design and development of trainer aircraft.
Trainers like the HPT32, HTT34, HTT38, and Kiran (HJT16) MkI & MkII are platforms that
were developed for the use of the Indian air force. The Kiran MkI and MkII have been work
horses of the Indian air force and are still serving the force in its training needs. The HJT36,
Sitara, which is nearing its Initial Operational Clearance, is the most recent of the trainers that
have come out of the stables of HAL. Currently, HAL has taken up the design and
development of the replacement for HPT32. The replacement, HTT40, will be a modern
basic turboprop aircraft with a powerful engine with an envelope close to that of jet aircraft as
well as the scope for expansion into the role of a close air support aircraft. The development
program for this trainer is governed by strict timelines which necessitated the use of best
practices used in the aviation industry. In order to complete the design and the concurrent
fabrication of the first prototype, the project Management team has adopted an array of
Unique/Best practices which are discussed in this paper.
The steps taken include,
1. Inclusion of Design for manufacturability (DFM).
2. Build up of Digital Mockup Unit (DMU) & digital roll out.
3. Development of 6 DOF (Degrees Of Freedom) model .
4. Forming of project Management sub-teams to perform risk assessment and
mitigation interference resolution mass and Centre of Gravity (C.G) control.
5. Airworthiness & certification.
6. Drawing release & tracking.
7. Modular design of jigs.
8. Expanded scope for niche markets.
Design And Development of Basic Turboprop Trainer, HTT-40
Prashant Singh. BRahul Roy
37
These steps have been taken with the objective of completion of all activities till the roll out of
the first prototype keeping the weight of the aircraft well under the maximum limit and
within the stringent timelines without cost overruns.
Design for manufacturability (DFM)
DFM is a general engineering concept in which products are designed in such a way that they
are easy and economical to manufacture. The basic idea exists in almost all engineering
disciplines and for almost all manufacturing technologies. DFM allows potential problems
in manufacturing to be resolved in the design stage itself where it is least expensive to do so.
The manufacturability of every part that is designed for HTT40 is a consideration in the
design itself. Experts from the manufacturing stream have been made part of the release work
flow for every drawing. The feedback from the point of view of manufacturing is provided to
the design group so that suitable modifications can be made to ensure that the part can be
easily manufactured economically with the least lead time. At the same time the parts are
categorized into manufacturing priority groups by the manufacturing team depending on
the lead time for manufacturing of the parts. The design teams work on the drawings for the
parts based on this priority group order so that the drawings for the high lead time parts are
completed first. Implementation of this scheme in the design stage itself will save a lot of
material and effort in the initial stages of manufacturing of the prototype.
Build up of DMU & digital roll out
The DMU (Digital Mockup Unit) allows
the engineers to create a virtual assembly
of aircraft components. This eliminates the
need to test assembly using physical
mockups. The DMU constitutes the only
point of reference for the product under
development for all the designers. A
dedicated group of engineers work with
the various structural and system design
groups to control the weight and location
of the C.G of the aircraft as the design evolves. The digital mockup of the aircraft is also
maintained by the same group. The use of a highly detailed single mock-up that is shared by
all design groups helps to speed up development since everyone who is working on the
design has access to the latest configuration of the aircraft during each phase of development
and manufacturing. The DMU or the digital mockup representation of the aircraft is an
intuitive method of following the progress of design, modeling and drawing release for the
various components that go into it. At later stages the same method can be used to track the
progress of component fabrication. For the purpose of weight Management, each design
group was given a weight budget which needs to be adhered to by all means. Through several
38
iterations between the design groups and the structural analysis groups, the design of each
part is optimized. The DMU will also enable design teams to prepare material for training
maintenance teams with ease. The DMU that is generated and maintained for this program is
highly detailed. This makes it easy for demonstrations using animations and photorealistic
renderings. The product can undergo a digital roll out of its different variants using DMU
software before the actual prototype roll out is achieved.
6 DOF model for aircraft performance simulation
A flight dynamics model of HTT-40 has
been generated using simulation tools like
Matlab and Simulink. Aerodynamic
coefficients obtained from wind tunnel
d a t a w e r e u s e d t o g e n e r a t e t h e
aerodynamic model. Engine performance
data was also incorporated in the model.
The aerodynamic model is augmented
with the equations of motion. The model
can obtain the desired state of the aircraft
(pitch rate, roll rate, yaw rate, etc.) using
test input cases. The model can simulate
the basic dynamic modes of the aircraft.
This model will further get validated for errors in assumptions using the data obtained from
the flight testing. Prior to the start of flight testing the 6 DOF (Degrees of Freedom) model can
be used to have a good idea of the aerodynamic performance and handling qualities expected
from the aircraft.
Project Management sub-teams
The project Management group formed various sub-teams consisting of designers from
different streams. These members contributed over and above their existing roles as
designers. The sub-teams were formed for:
a) Management of System interface issues: Members of this team had to interact with
various design groups and understand any potential cross system interference issues. The
problem/issues were presented during reviews and it was ensured that the concerned groups
worked towards resolution of the issues. The team maintained a log of the reported problems
and also the status of the same till it is was resolved.
b) Risk Assessment: This team performed the task of identifying all potential risks which
could lead to delays in the project. The risks were categorized based on criticality and tagged
accordingly. A risk register of all issues identified was maintained. Suggestions for steps to be
taken to mitigate the risks were presented to higher Management and project Management
Mass, inertia/centre of gravity
Flight controlsystem input
Airc
raft
Res
pons
e
Enginedynamics - model
Environmentmodel
Aero data base (W/T, analytical)
FLIGHT DYNAMIC MODEL
Figure 2: 6 DOF Model
39
during review meetings. A major risk identified for the program in the initial days of design
was that of the selection of the engine off-the-shelf. There were only two likely choices for the
engine for this class of aircraft and they were equally likely to be selected via the procurement
process. Hence the design of the platform was taken up concurrently for two configurations,
for each of the likely engines. The aircraft numerical master geometry was generated for both
configurations and maintained in parallel till the final selection of the engine. Each system
group maintained two configurations of their system design to suit each of the engines.
c) Mass & C.G. control: This team monitors the overall aircraft weight at the design stage
itself. The team issued advisory for design optimization to various system groups in order to
reduce the aircraft weight and ensure that the never exceed weight is never compromised.
This will eventually ensure that the aircraft weight is well under control and there is no need
for a costly weight reduction program at later stages.
The team also makes monthly presentation on the weight status for HTT40 aircraft.
d) Airworthiness and certification: This team takes up the task of updating various groups
with respect to airworthiness/certification issues. They studied various Federal Aviation
Authorities (U.S.A) and other advisory guidelines issued for existing aircraft of similar type in
the basic trainer category and forwarded the same to various applicable design groups. This
ensured that we benefit from the experience of previous projects and avoid potential
repetition of mistakes/design flaws.
e) Tracking of the release of Drawings: A team was formed to track the status of various
drawings being released by different groups. This team would ensure the optimum operation
of the workflow to ensure that there are no bo�le necks. Few design groups where the activity
needs special focus were identified in order to avoid delay in release of drawings. This gave
the Management a clear idea of where the man power needed to be enhanced to speed up the
overall work flow. Tracking of drawing was done by this team on a day to day basis and
statistics regarding the accumulation of drawings in different groups was also collected and
studied. The drawings that are expected to be released were categorized into different
priority levels from the point of view of criticality in manufacturing. Drawings of parts that
were in P1 category were given maximum priority for release.
Modular design of jigs
The design of the tools and j igs for
manufacturing was done concurrently with
the detailed aircraft design. In some cases the
design of tools was outsourced to outside
agencies. The design is kept modular for ease
of integration and manufacturing.
40
Expanded scope (above PSQR) for niche markets
World over air forces have taken to using powerful basic turboprops for the purpose of close
air support. This requires the integration of bombs, rockets and guns and an engine of
relatively higher power. A basic turboprop with a powerful engine can perform in an
envelope that creeps into the envelope of that of a medium powered jet but the turboprop is
significantly cheaper to operate owing to the economic fuel consumption. Cadets who have
undergone their training hours on basic flying and handling qualities in a turboprop can go
ahead with higher levels of training on jet aircraft and return to the basic trainer for
weapons/systems training. This would need the basic trainer to have an advanced glass
cockpit that runs software which can emulate the cockpit of frontline fighter aircraft in use
with the force. HTT40 design is being done keeping in view the scope of this extended
capability and platform sharing between the basic trainer and its variant with advanced
capabilities.
Conclusion
From the decades of experience in design and development of trainer aircraft, Aircraft R&D
Centre (ARDC) of HAL has acquired the expertise and the know how to bring an aircraft
project from drawing board to prototype and beyond within a short development time span.
The use of these best practices discussed above is instrumental in this transformation. These
practices can be used, for accelerated development, in many other design and development
projects in the years to come.
(Prashant Singh Bhadoria is a B. E. (Electronics & Telecommunication) and MS (Aerospace Vehicle Design) from Cranfield University, UK. He Joined ARDC, HAL in 2000 and has worked on projects like HPT32, HJT36& Deputy Project Manager (HTT40). He was awarded the Course Directors award for his contribution to the group design project at cranfield and his project on IVHM system was awarded the European Fan Makers Avionics award for 2011. Presently he is serving as Senior Manager (Design), Electrical & Avionics, ARDC)
(Rahul Roy is a B.E. (Hons) Electronics & Instrumentation and M. Sc. (Hons) Physics from Birla Institute of Technology & Science, Pilani. He Joined HAL as Design Trainee at ARDC Division in the year 2010 and presently he is working as Deputy Manager (Design), Electrical & Avionics, ARDC)
The Logo
"I" stands for integrity.
Main shape denotes a Child as
Integrity club involves Children.
Open Hands denotes Openness/Freedom.
41
Salvage Management Through E-auctionD K Venkatesh
Scrap- The byproduct of the manufacturing process
The basic raw materials are converted into Aircraft parts through variety of manufacturing
process like Castings, Forgings, Machining etc., and during these processes substantial
percentage of these materials gets converted into scrap due to stringent process requirement.
The typical yields from the various processes employed are detailed in the table shown
below.
On an average, about 20% of the raw material gets scrapped in the manufacturing process.
Apart from this, the division ends up ge�ing metallic and non metallic scrap like MS drums,
plastic cans, etc through the discarded packaging of incoming process chemicals. In
addition substantial amount of scrap is generated over the time due to disposal of old
equipment and other items like e-waste etc.
Table 1. Typical percentage of scrap that is generated in various manufacturing processes
Mfg Process Approximate percentage of scrap generated
Scrap details
Process consumables like
Copper wires in Plating shops,
Consumed Nickel anodes
Castings
Forgings
Machining
30
15
20
20
Gating and risering, scum, rejects, test
pieces etc. About 15 % of this gets recycled
Flash, slug, cut pieces, ejects, test pieces etc
Shavings, borings, chips etc
Process returns like used Copper wires,
Short Nickel Anodes from plating shops
etc.
Scrap Management and its disposal
Section 14 of HAL's Stores Manual elaborates on Salvage of scrap. The procedure for
periodic disposal of materials (scrap) through public auction or tender as the case may be, is
detailed. However, the scrap salvaging is quite a complex process. Often scrap is seen as an
unwanted by-product and many a times the disposal of high volume, high value scrap is left
to the lower rungs of the Management. It is quite common to see that scrap is somehow
disposed at whatever cost. Typically salvaging task is seen as Sisyphean task.
42
Salvaging of Scrap
Scrap, by definition, is the material that has no value except for its basic material content.
Salvage is a property that has some value in addition to its basic value as scrap. Thus we can
convert the scrap into a salvage by suitably grading, sorting, storing and proper disposal
and in the process be�er returns are obtained.
Evolution of salvage Management process at the Division
Until 2007, the entire scrap handling and disposal of the Bangalore based units used to
happen through Services Division. All the divisions used to send the scrap to the Central
Salvage Yard. The Services division used to dispose scrap directly through an auction
process. The scrap disposal used to happen through tendering process against reserve prices
arrived by Services Division. The proceeds of the sold salvaged items, were distributed
among the divisions on pro-rata basis.
The scrap salvaging through the Services Division, however, had issues namely, repeated
handling of the scrap at division and at central salvage yard, improper grading and sorting,
selection of the reserved pricing methodology by the local commi�ees, inaccurate estimation
of the scrap quantity, oxidation, rusting and loss of the scrap over storage period in the
open yard, mud mix-up, long lead time taken for the disposal. Lack of active participation
by large number of scrap dealers, and recovery of the cost and disposal methods amicable to
all stake holders etc., These issues needed solution for recovery of optimum salvage value.
Emergence of Best Practices in Salvage disposal
In the year 2007 the concept of the “Central Salvage Disposal System” was disbanded by
HAL Corporate Office and divisions were asked to manage the scrap disposal at the local
level.
F&F Division developed a few best practices in the salvage process through e-auctioning
route through M/s MSTC, a Govt. of India Enterprise. This route addressed many issues
raised above with respect to the disposal mechanism and made the salvaging process very
transparent and amicable to all stake holders.
The process of e-auction procedure was adopted by F&F division in the year 2007. It is now
grown into a mature scrap disposal model. The same is elaborated below. The e-auction route
for the scrap disposal is similar to e-procurement defined in the Purchase manual for the
procurement of the raw material however through an external service provider.
e-Auction Process of scrap disposal
The chart given below highlights the various activities involved in a typical e-auction process
by MSTC. The various activities are detailed below for clarity.
In the E-auction process three participants are involved. First, the scrap seller i.e. F&F
Division, second, the Prospective registered scrap buyer with M/s. MSTC and thirdly, the
agency for facilitation of the e-auction process/ Service provider i.e. M/s MSTC, ( The Metal
Scrap Trading Corporation, a Govt. of India organization).
43
The scrap is generated at various locations of the divisions in various forms and these are
regularly sorted and collected in the designated bunkers in the salvage yard. The photo
graphs below shows the various lots prepared for the E-auction.
44
Good Governance measures in Scrap Management
Today the scrap component is one of the important elements in the cost of a product. Hence
there is a constant look out for the process that demand lesser input material.
Proper segregation & grading at the point of generation is easy and it fetches be�er return.
With the concept of graded scrap, e-auction etc, virtually almost all the factory returns, be it
metallic scrap, containers, steel plastic, wood etc. can be salvaged.
The process of local collection gave an insight and perspective to divisions on the amount of
waste that is generated in the process.
The e-auction Management by a third party like MSTC gives transparency to the process and
optimal price was obtained
The whole process consumes lesser Management a�ention.
The use of scrap rate index published by agencies like MSTC/MMR gives rationality to the
process of estimation of reserve price.
The cost collection is easy as the scrap collector has to pay in advance.
The divisions gets considerable additional income in the process.
The cumbersome process of double handling of the scrap is eliminated.
Recommendations
Amendments to the Stores Manual of HAL to incorporate e-auction procedure based on the
above best practices could be adopted.
Storage of scrap in covered area and on a good concrete flooring to avoid oxidation losses,
rusting and mud mix-up issues, would yield higher returns.
It is recommended to store the scrap in closed area with proper flooring to avoid the
oxidation, rusting losses and mix-up of mud and other issues related to the quantity
estimation.
(D K Venkatesh is B.Tech in Mechanical Engineering. He joined HAL as a Management Trainee in the year 1980 at Overhaul Division. He worked in various capacities in Engine Division (BC), LCA/LSP, RWRDC and Helicopter Division till June 2012. He was transferred to F&F as Chief of Projects in 2012. Presently he heading the Foundry & Forge Division as General Manager)
45
Observance Of Vigilance Awareness Week 2013
Dr. R K Tyagi, Chairman, HAL lighting the lamp
during Inaugural Function at Corporate Office
Shri S Subrahmanyan, MD(M) lighting the lamp
during Inaugural Function at Nashik
Chairman, HAL releasing Marg Darshan, Oct 2013
during the Inauguration Function.
Shri N C Vyas, ED (D) and Shri P S Roy, Offg. ED (ARDC)
presiding over Inaugural Function of Design Complex.
Major (Retd.) T Srihari, CM (V) welcoming the Guests
during Inaugural Function of Helicopter Complex.
Shri P N Jha, Vigilance Officer reading the message from CVC
during Inaugural Function at Korwa Division.
46
Observance Of Vigilance Awareness Week 2013
Shri Aniruddh Kumar, ED & Shri Maloy De, GM (SED)
releasing Compendium of V2 during Inaugural Function
at Koraput.
Shri V K Joshi, GM (TAD Kanpur) and other dignitaries
releasing Marg Darshan and Booklet on HAL CDA Rules
during Valedictory function.
Shri Sunil Kumar, GM-Avionics Division and
Smt. Thenmozhi, Offg.GM-SLRDC
presiding over the Valedictory Function at Hyderabad.
Shri Showkath Ali Baig M, AGM (GTC) addressing the
gathering during Valedictory Function at RWRDC Division.
Children from Vathsalya School, Bangalore
(a Special School for differently abled) participating in
Drwaing Competition during VAW.
HAL School Children at Hyderabad performing a
Skit during Vigilance Awareness Week.
47
Fuel Management For Aero-enginesNandish S
Aviation Turbine Fuel (ATF) or jet fuel is a specialized type of petroleum-based fuel used to
power aircrafts. It is generally of a higher quality than fuels used in less critical applications
such as heating or road transport.
As the primary function of aviation turbine fuel is to power the aircraft, energy content and
combustion quality are key fuel performance properties. Other significant performance
properties are stability, lubricity, fluidity, volatility, non-corrosivity and cleanliness. Besides
providing a source of energy to power the aircraft, fuel is also used as a hydraulic fluid in
engine control systems and a coolant for certain fuel system components.
Fuel And Oil Theft
As the Indian market and businesses feel the brunt of surging fuel prices, the theft of fuel
from trucks also known as Oil Skimming is expected to see a significant increase in both
frequency and quantities. With larger trucks, skimming anything from 200 litres of oil at an
average cost of Rs. 10,000 per tank, criminals will stop at nothing to get their hands on it.
Almost all major routes are being targeted for this illegal diesel skimming operation.
Given that oil costs account for considerable operating cost of the Company, combating fuel
theft and uncovering driver collusion is crucial for sustainability. If the Division loses 200 ltr
of oil per truck to skimming, that's 90000ltr for 450 trucks in a year. At an average rate of
Rs. 60 / ltr the total loss works out to Rs.54,00,000.00 per year, and these estimates are
conservative. With rising operating costs and dealing with public money, no company big or
small can afford to lose oil through theft.
Good Governance Measures In Combating Fuel Theft Telematics
Telematics as part of a comprehensive fleet Management system is proving to be an essential
weapon in the fight against fuel theft with its ability to monitor and alert fleet owners to non-
approved driver behaviour in real time, from digressions off approved routes, speeding,
harsh braking and accelerating, unauthorized stops and extended periods of standing still
when not scheduled. It makes a world of difference if a driver knows that they are monitored
24X7, and that secondly transgressions can be picked up and acted on with tangible, physical
proof of any errant behaviour.
Today's modern web-based fleet Management systems provide for efficient and accurate
reporting and control of costs, allowing fleet owners to manage driver behaviour as well as
48
draw accurate, real time data for analysis and improvement planning. In combating fuel
theft, fleet managers need the ability to answer the “how and why” questions that allow for
proactive planning and intervention, rather than simply monitoring distances travelled.
When it comes to combating fuel theft this is essential, as you need to be able to back suspicion
with tangible proof.
Telematics can provide the users with virtually any configuration to address their specific
and unique fleet Management challenges. Vehicle telematics (tracking and diagnostics),
driver Management, speed Management, fleet tracking, fuel Management, driver profiling,
route planning and geofencing are all readily available. With modern web-based fleet
Management systems, there's no limit to the cost saving and productivity benefits that fleet
managers can derive from be�er fleet Management and monitoring of driver behaviour.
As fuel costs continue to rise, illegal oil skimming is going to take on new proportions. The
reality is that rising transport and fuel costs, toll fees, vehicle maintenance costs, hijackings,
fuel theft and the challenges around managing driver behaviour and collusion are all placing
enormous pressure on fleet owners and companies to find effective and sustainable ways of
managing fleets and drivers. Vehicle tracking with full telematics features is an essential
requirement to achieve optimum fleet performance and drive down operational costs.
Fuel Anti Theft System
The unique system, help to solve the oil skimming problems. The sensors protect the entire
fuel system, from the fuel cap all the way to the fuel filter & more. Every time an entry point is
accessed, the system sends an alert to the manager's email and the exact location and time is
displayed in service provider place. The user receives the alert in 8-12 seconds. Should
someone tamper with any part of the system by trying to disengage a sensor or cut a wire, a
priority alert will be sent over a period of 30 minutes to the manager's email and/or smart
phone. In addition, the web-based platform will show the sensor open and the manager will
know the driver has intentionally damaged a cable.
Handling
All fuels to be used in aircraft require very special handling. Negligence in the receipt, storage
and handling of fuel or an error in fuelling can endanger an aircraft and the lives of all on
board. Therefore it is essential that the correct grade and quantity of fuel is supplied and that
it is in a condition fit for use in aircraft.
It is the responsibility of the fuel supplier to ensure that on delivery, fuel is fit for aviation
purposes. The fuel installation manager should therefore, on acceptance of bulk deliveries of
fuel, insist that the supplier provides satisfactory evidence with supporting documentation
to this effect. Such documentation may be in the form of a Certificate of Conformity and can
be expected to give details of fuel quantity, fuel type with required specification, fuel origin
and batch references. Persons having the responsibility for the Management of aviation fuel
installation must ensure that when fuel is delivered into the installation it is the grade
appropriate to the tank designated for that product, and that it has been sampled and found
fit for use in aircraft. After fuel has been delivered, the responsibility for its safekeeping,
quality control, and proper delivery to aircraft similarly lies with this person.
49
Documentation
i) Aviation Fuel need to be delivered by a dedicated system. If this is not the case then
special precautions are necessary and advice should be sought from the Authority
before accepting deliveries of fuel.
ii) Documentation should clearly state the type of fuel being supplied, and that it complies
with the relevant specifications.
iii) On delivery of fuel, the person in charge of the installation will normally be required by
the supplier to endorse the Certificate of Conformity/Release Note to confirm that the
grade of fuel is as ordered.
Pre-delivery Checks
Before the release documentation is accepted and delivery permi�ed, the person responsible
for receiving the fuel should:
i) Check that the grade and quantity as shown on the certificate are as ordered, and
corresponds with the grade of fuel in the receiving tank.
ii) Examine the seals on the delivery vehicle and ensure they are intact. Also check the
vehicle grade plate indicator.
iii) Check there is sufficient available capacity in the receiving tank(s) for the quantity of
fuel to be received.
iv) Take a water check on the fuel in the receiving tank(s) in accordance with the
procedures. If necessary, flush the water drains until a clear and water-free sample is
obtained.
v) Allow the delivery vehicle to stand on level ground for ten minutes, then draw a
sample from the outlet tap of each vehicle compartment from which fuel is to be
delivered and check in accordance with the procedures.
vi) Repeat the procedure if the sample is unsatisfactory. If a third sample is necessary and
this also proves to be unsatisfactory, delivery of the fuel should be refused and the fuel
supplier informed.
vii) Once a satisfactory visual sample and density result (see para below) have been
obtained, the vehicle should be bonded to an approved earthing point and discharge
of fuel commenced into the selected and correctly grade-plated receiving point.
If on delivery it is considered necessary to determine the density of the fuel then the density
should not vary by more than 0.003 kg/litre from the value quoted on the delivery note. On
completion of the fuel delivery, record the results of the pre-delivery inspection and sample
tests. Also record the quantity and grade of fuel delivered. All samples of fuel taken should be
retained for a minimum of seven days.
(Nandish S joined HAL Koraput Division on 30.06.2004 as Senior Engineer. He has done his B.E. in Mechanical Engineering from Bangalore University. During his posting in Koraput, the officer has contributed immensely as a lead team member in establishing and maintaining infrastructure works for the past ten years. The executive was actively involved in setting up of Test House in Sukhoi Engine Division at Koraput (BO & M). Since his posting in Koraput, the executive has worked in various capacities. Presently involved with plant Engineering, Augmentation &in house project viz., additional quarters, water treatment plant& sewage treatment plant which are under progress).
50
Transport Management M R Udaya Kumar
Facility Management is a discipline which comprises of a wide range of services that are
common to all organizations. These included both 'Hard services' concerned with the
physical fabric of a building, and people-centric 'Soft services' such as catering,
housekeeping, gardening & landscaping, security, mailroom Management and health and
safety. Over the time, managers began to integrate the planning and Management of these
services in order to achieve be�er quality and economies of scale.
Recognizing the importance of facility Management and an a�empt towards bringing all the
related activities under one umbrella, during October 2009 HAL has undertaken innovative
step of forming Facilities Management Division (FMD), carved out of erstwhile Common
Engineering Services, which was operating under the Management of Aerospace Division. A
broad outline of activities being carried out by FMD is given below,
Project ManagementFacility Management
Townships Estate
Planning and Design Power and Water - Supply and distribution Quarters allotment
Engineering and Estimation
Contract Management
Quarters & Estate maintenance Lease and rent Management
Housekeeping / Landscape Management Land and land records Management
Project Execution Transport Management Liaison with Local Govt. Statutory
organization / bodies
Telephone Services Co-ordination of Legal issues &
Arbitration with legal Advisors
Public Infra. & Amenities Management
Environment & Energy Management
Event Management
As deliberated above, the role of FMD spans across several functions. However, in this
article, it is intended to mainly discuss on good practices, which can be implemented for
be�er Transport Management at HAL Bangalore. Facilities Management Division has a
dedicated transportation department to cater to Bangalore Divisions of HAL and various
activities carried out are as follows:
51
i) Monitoring the charted service of BMTC for HAL employees.
ii) Insurance cover and Tax payments.
iii) Fuel Management.
iv) Day-to-day services and minor repairs of vehicles
v) Allocation of in-house vehicles for the needs of Divisions, HAEA, HAOG etc.,
vi) Hiring of taxis for day-to-day requirements by the Divisions.
1. BMTC services
A contract has been entered with Bangalore Metropolitan Transport Corporation
(BMTC), operated by Government of Karnataka, as a means of mass transport for
bringing HAL employees from different locations across Bangalore to the factory
premises of HAL situated on Old airport road and taking them back to, where they
have boarded. At present there are about 61 routes that are being operated across
Bangalore with help of BMTC buses.
2. Insurance and RTO
There are around 350 four wheelers and 500 two wheelers of various categories that are
being operated in all the three complexes (BC, DC & HC) of HAL located at Bangalore.
The various tasks carried out are (i) Establishing Insurance coverage for all vehicles held
by various divisions, (ii) Renewal of Fitness certification of vehicles as per schedule
obtained from RTO authorities, (iii) Payments of MV tax, etc.,
3. Hiring Taxis
Presently the taxis are hired on need basis for the requirements of official, welfare and
bipartite organizations requirements. Tenders are called and order is placed on a party
for the supply of taxis.
4. Allocation of in-house vehicles
Each Division has its own fleet of vehicles managed by Plant Maintenance Department
of respective Divisions, which include Forklifts, Cranes also. However heavy vehicles
like Lorries, Vans and Hearse Van are allocated to the needs of the divisions and welfare
organization of HAL like, DSC, FWA, DRF etc. based on the request.
5. Maintenance and repair of vehicles
Minor repairs, preparation of vehicles for fitness certification is done at Transport
Maintenance Department. However for repair and maintenance in the case of cars is
done through Authorized Service Centers. Lorries and other HTV's, which are old, are
repaired through external workshop with spares being supplied by HAL.
52
6. Fuel Management
The fuel required for the day to day operations is being purchased through IMM
department from public sector oil companies and being dispensed through an in-house
Fuel Dispensing unit situated in the transport department. The quota for supply of fuel
is fixed for various vehicles and monitored through log books.
Measures for Good Governance
BMTC Operations
HAL has out sourced its fleet Management to BMTC for transporting its employees to and fro
from work spot. The effectiveness of operations mainly lies with two major aspects such as (i)
reduced cost of operations and (ii) increased punctuality. This can be achieved by introducing
application software which can finalize route plan, number of pickup points and location of
pickup points towards optimization. Several software like Logix PC Suite are available in the
market which can be used to manage fleet, drivers and routes.
Insurance cover and Tax payments
Establishing an automatic alert system through SMS / mails for reminding the expiry of
vehicle insurances and road taxes well in advance for timely renewal / payment. A system can
also be put in place to avoid payment of road tax/insurance on unfit / condemned vehicles.
Fuel Management
Smart cards to be issued for refueling the vehicles at HAL fuel pump station to improve the
accounting and economizing supply of fuel, which also ensure automatic update of fuel
availability and in turn will help in projecting the future requirement for procurement.
Repair and Maintenance
In general, the vehicles are expected to be fuel efficient in the initial period of five years, beyond
which the cars are found to be polluting and resulting in the environment degradation. With
the present concept of going green and with improved environment regulations (BS-IV), the
vehicles are to be phased out in a periodical manner. Further, there will be substantial cost
increase in both preventive & breakdown maintenance of these vehicles.
a) In order to improve repair and maintenance, it is recommended to enter into an
agreement with certain vendors, who can make use of HAL facility and carry out day to
day servicing, minor repairs in-house under mutually agreeable terms. This will
facilitate the usage of already existing infrastructure effectively towards cost reduction
and improved delivery. Major repairs could be done through authorized dealers and
for certain vehicles where authorized dealers are not available, the dealers are to be
identified through tender process.
b) Spares and consumables required are available in the market, based on model, for
above purpose can be sourced through rate contracts based on day to day requirements.
53
E-request for allocation of vehicles
Each division has its own fleet of vehicles managed by its Plant Maintenance Department. This
includes forklifts, cranes etc., However, heavy vehicles like Lorries and vans are allocated to
the needs of divisions, DRF, DSC, FWA etc. by FMD. Developing a web based portal for
raising requests for vehicles used for internal operational purposes as well as for welfare
activities that includes providing hearse vans for employees.
Rental Management of vehicles
The hiring of vehicles required at regular interval can be done through agencies which provide
vehicles with well trained driver, having GPS device fi�ed to it, for be�er Management and
control of usage.
Recommendations
To conclude, for any system improvements exercise, role and intervention of some of the
associated functions like Human Resource Development, Material Management, and
Information Technology etc,. are essential for streamlining the operations and Management.
In this direction certain recommendations are elicited below:
Selection and Training
Presently, the Transport Dept has depleted manpower due to retirement and at this stage, to
enhance the performance level, fresh manpower with skills sets matching to the requirement
of managing new type of vehicles could be inducted. The existing work force can further be
trained to match the present day requirements. Especially, the drivers are to be trained
properly on safe and economical driving skills, along with day-to-day maintenance aspects.
Moreover, the required manpower have to be imparted with certain soft skills like be�er
communication, etique�e, personal hygiene & grooming and safety aspects for improved
service delivery.
Material Management
Efficacy of any transport operation and maintenance duly depends on adoption of Good
material Management Practices (GMMP) since the transport activity involves procurement
and stocking of required quantity of spares, fuel and other consumables. Implementation of
GMMP will surely result in cost saving in all areas of transport operations and R&M.
Information Technology
As everybody is aware, present day implantation of systems with help of Information
Technology is a common practice adopted in all areas of functions. There are several
application software packages that are readily available in the market and pu�ing them into
use will greatly improve the efficiency of operation and will result in cost saving.
(M.R. Udayakumar has joined HAL as Additional General Manager (Facilities Management) in April 2009. He is Postgraduate engineer from IIT with 30+ years of experience spanning Projects & Facilities management and Environment conservation. During his career, he has worked in various capacities with Corporate majors & MNC's like, Southern Petrochemicals Industries Corporation Limited, Cushman & Wakefield PMS (I) Ltd., etc., He has also worked in the area of Energy & Environment conservation and management during his tenure with TERI (formerly Tata Energy Research Institute) headed by Noble Laureate.)
54
Easy access & preservation are the two driving forces behind the Digitization of Land
records The major components of the project are computerization of all land records .
including mutations, digitization of maps and integration of textual and spatial data,
survey/re-survey and updation of all survey and se�lement records wherever necessary,
integration of the land records with maintenance and legal system, documenting and
indexing of the land records with search option , having a back up of Geospatial Information
System and capacity building.
The main objective of the above programme is to develop a modern, comprehensive and
transparent land records Management system in HAL based on three basic principles, i.e.,
(i) a single window to handle land records (including the maintenance and updating of
textual records, maps, survey and se�lement operations and registration of immovable
property), (ii) the ―mirror principle, which refers to the fact that land records mirror the
ground reality, and (iii) title insurance, which guarantees the title for its correctness and
indemnifies the title holder against loss arising on account of any defect or natural calamity
therein.
Overview of the HAL land all over India
Companywide, HAL is in possession of 11393.93 acres (approximate) of land bank situated
at different locations across India and the breakup of the land bank is as follows:
Digitization Of Land Records
& Estate ManagementRenjith R
Symbol Division Area in acres as on
31/12/2014
Remark
Nasik
4620.70
Koraput
3121.15
TAD Kanpur
431.06
Korwa
282.40
Lucknow
293.00
Hyderabad
314.37
Kasaragod
200.00
Taken on lease
from Kerala
Govt
Barrackpore
29.62
Bangalore
Complex
Corporate Office
2099.83
1.08
Total land in acres
11393.93
(
Approximate)
55
Features of the HAL Estate
The present system
The HAL estate land at Bangalore is spread across the 15 villages viz.,
K.G.Byrasandra, Konenagrahara, Vibhuthipura, Belur, Yemalur,
Chel laga�a, B .M.Kaval , Benniganahal l i , Marathahal l i ,
Doddanekundi, and K.G. Srinivasapura village etc. The lands were
acquired from private parties and State Govt for the construction of
runway, factory, roads, township and railway lines. The total extent
of land so far acquired as on 2009 is about 2450 acres.
There are 1300 survey numbers and approximately 3000 pages of
Award Copies for the above mentioned land bank of HAL Bangalore.
Further to the award copies there are other land documents like RTC
( , land lease Records of Rights of Tenancy and Crops Certificate)
document, notifications etc.
Currently the estate office of Bangalore is represented by 2 officers.
The documents are manually stacked away in the customary method inside a fire proof cabin.
However the current method of the storage of documents lacks safety and easy accessibility
for the HAL land records.
Drawbacks of Existing System
1. Maintenance of paper files is a big challenge under the inclement weather conditions
because of moisture, rain, leakage of water etc.
2. It is not easy to guard these maps and registers since they are always under a�ack from
rain water, mice and termites.
3. Some lands are locked in litigation, and the opaque manual system of record-keeping is
subject to potential threat of manipulation.
4. Forged ownership records are the chief cause of land disputes accounting for around
80% of the country's land dispute cases.
5. Lack of safety and archival mechanism.
Suggestions for Digitization of Land Records
Accessing and preserving our assets for the future depends on the decisions taken today. The
following views are suggested keeping in view of the sensitiveness of the documents. The
land is a great resource and the primary source of economic activity, hence we need to
manage it well. And to manage something, we need to build a good inventory first.
Digitization of Land records
a) Ensuring accuracy of Indexes for quick retrieval in future
Digitized documents should be stored in the archive along with proper search
56
indexes(For example court case files should be stored and indexed with parameters like
case type, title, petitioner etc.). This is to facilitate quick retrieval of required documents
in future. Quality control should also focus on accuracy of these indexes. This can be
done though combination of control measures such as format validations, checking
accuracy against master database and audit processes.
b) Ensuring Quality of Digitization output
There are various possible errors that can occur in digitization such as, Folded
Corner/Edges, Skew, Readability, Too dark or too light, Photo on Black & White image,
Improper Margin, Punch mark, Black edge, Orientation, Size of File, Compression,
Format, Resolution etc.
With advancements in technology, automatic quality checks are possible for such
errors. Many of such issues can even be corrected automatically. Software based
Document Quality Analysis can play a vital role in the digitization process to certify the
output. In cases where automatic corrections are not possible (such as folded corner) it
can detect error and raise exception.
c) Ensuring accuracy of Indexes for quick retrieval in future
Digitized documents should be stored in the archive along with proper search indexes
(For example court case files should be stored and indexed with parameters like case
type, title, petitioner etc.). This is to facilitate quick retrieval of required documents in
future. Quality control should also focus on accuracy of these indexes.
d) Adherence & Compliance with open standards for long term archival
Documents in the archive may be needed by other applications and media even after 30
years. Long term archival of documents should ensure that these documents can be
retrieved and rendered with a consistent and predictable result in the future. Open
standards such as PDF, which is an archiving and preserving standard, should be used
to ensure standardization and consistency.
e) Digitization project is incomplete without document management system (DMS) -
the enabler for long term archival.
These are critical Land records and, from a long- term perspective, it should be centrally
archived in a secure and well-defined manner for subsequent reference. DMS is a must
for long term archival, without which several important benefits of Digitization will
remain unachievable.
Benefits of Digitization
1. Digitization of hardcopy of titling records helps to preserve and make them easily
accessible.
2. Long-term preservation of these important records
3. Inclusion of most properties in the computerized system enables easier planning for
major developments.
57
4. Leading to more accurate valuation of lands. It also assists company to identify and
manage their assets.
5. Modernization of land records will also reduce litigation and encourage investment.
6. Digitization of files makes it easier to find them. Documents once digitized and stored
in central archive, can be made available anytime, anywhere to all key stake
holders. This gives impetus to the whole decision making process and results in
faster delivery of services to citizens
LAND MANAGEMENT
Following are the common major threats faced by the
HAL estate land:
1. Encroachment of HAL Lands.
2. Unauthorized Cultivation of HAL Land.
3. Land litigations.
4. Incomplete Boundary alignment.
5. Borderless vacant land, etc.
6. Title deeds: We have to obtain titles for about 300 acres for which the ma�er is under
progress as stated above. The total number of award copies yet to be obtained from the
Government is 160.
Suggestions for Good Governance in Land Management
Land Audit
An audit of the HAL land is inevitable in the present scenario. A Land audit commi�ee
should be constituted to evaluate the current status of HAL Land bank and to come up with a
proper control and monitoring mechanism to strengthen the land Management.
In order to strengthen the Estate /Land Management and to overcome the perennial
problems, the following measures are to be considered necessary:-
To prevent encroachment, we have to put up barbed wire fencing wherever compound walls
are not feasible.
Construction of compound wall throughout the estate land is an immediate necessity.
Notwithstanding the raising of the compound wall or pu�ing up any hedges as stated above,
it is of utmost necessity that there should be daily inspection of the estate as it is spread over a
vast area. It is therefore suggested that a minimum of 4 security persons be positioned in the
estate department. These persons could be designated as 'Estate Checking Inspectors' and
provided with motor cycles. These 4 Inspectors should be assigned to various places for
patrolling the area from morning till night. This will totally prevent any further
encroachment and thus preserve and protect our valuable estate.
58
The last survey – topographic survey was conducted in
2008. Since 5 years has elapsed and considering the
sensitivity of the ma�er a resurvey should be conducted.
Cement Boards with survey numbers and warning for
trespassers should be installed.
Periodic (yearly) survey of the vacant land should be
done religiously. There was an extent of about 620 acres
of vacant land in 2009. However the current status of
vacant land has to be assessed and the same has to be
protected.
Preventive measures have to be taken for completely
stopping the unauthorized cultivation, if any.
At present there are 10 court cases pending related with the estate land. The same has to be
expedited, for its closure.
Conclusion
These preventive measure suggestions are for immediate implementation and we must find a
permanent solution to strengthen the Estate Department so that it functions effectively and
efficiently.
There are records and files which are as old as 40 years in the Estate Department. These are
very important ones. Especially the land registers are to be re-wri�en neatly and kept along
with the original registers. Further quite a number of documents are to be updated. As
pointed out above we have to obtain quite a number of award copies pertaining to the years
1943-46. These records may or may not be available with the Government. However, efforts
must be made to trace the records with the co-ordination of the Revenue Department. Once
these records are located, efforts are to be made to get it typed and a�ested by the concerned
Revenue officers. Nevertheless Paper files can be scientifically treated and their longevity can
be increased. In spite of digitization, paper files will have to be maintained as the courts and
Government departments might insist on seeing original records.
In order to fulfill the tasks and to run the Estate Department in an efficient and effective
manner it is essential that augmentation of staff for the Estate Department should be
considered on priority.
(Renjith R is Masters in Business Administration. He started his career as a Sub-Inspector in CISF. He joined HAL Security Department in 2006. In 2010 he was selected in Vigilance Department. Presently he is working as Deputy Manager (Vig) at Facility Management Division, Bangalore Complex)
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Vigilance Awareness Sessions
Shri Anurag Sahay, IRS, CVO sensitizing executives on
"The Lokpal and Lokayuktas Bill" at HAL Hyderabad
A session on Ethical Management was taken by
Shri Jayanta Ghoshal, SM (Finance) at Barrackpore Division.
Lt. Col(Retd.) Pradeep Khare, DGM(V)Tech
taking a session at Hyderabad Division.
Shri Mahesh Kulkarni, CM (V) CO taking a session on
Revised Purchase Manual at Bangalore Complex.
Shri Amal Kumar, Vigilance Officer, AOD Nashik
conducting awareness session on the Shop floor.
Shri Baliar Singh, Manager-Vig taking a session on
Vigilance in Hindi at Aircraft Division.
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Increasing operational efficiency
in Maintenance Department
Saket Chaturvedi
The maintenance department is mainly responsible for following functions:
Maintenance and proper upkeep of plant and machinery. Ensuring uninterrupted power
supply, telephone service in factory and township. Maintenance of common facilities, i.e.
streetlights, compressed air lines, steam lines, air-conditioning plants, cranes, lifts etc.
Periodic calibration of all machines, test equipments, weighing balances, etc.,
Planning for procurement of assurance spares, machine up gradation / modification, annual
maintenance contracts, procurement of capital equipments pertaining to maintenance dept.
Forecast and projection of budget needed for maintenance activities. Also controlling the
allo�ed budget for its optimum use.
Plant safety and ISO 14001:EMS are also under control of maintenance department.
Ensure compliance of statutory requirements concerning to maintenance dept. {Like periodic
inspection by Central electricity authority, Boiler inspection, pressure testing of pressure
vessels, Cranes load test, Pollution control board coordination etc.}
Breakdown maintenance
This type of maintenance (breakdown maintenance) is highly undesirable event and should
be avoided as it results in unplanned production hold ups, need for unplanned procurement
of material or services, results in poor quality of maintenance work, extra working stress,
need for overtime, may cause injury and compromise on machine performance due to
urgency for handing over of the machine.
Preventive Maintenance
“If anything can go wrong it will” (The Murphy's Law). In the present context of maintenance
it means, that if equipment is running trouble free for a long time, then too the maintenance
engineer cannot be complacent or carefree for reliability of this equipment. The equipment
will fail some day and more likely on the day, when it is most needed.
For a successful operation of any facility what is most necessary is that all machines should
continue to operate at optimum level of performance with high level of reliability, high
uptime and prolong meantime between failures (MTBF). To achieve this regular planned
maintenance is essential. Hence, preventive maintenance is one of the primary functions of
maintenance department.
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The preventive maintenance (PM) schedules of all equipments of the division needs to be
planned well in advance for the entire one year (which should include even simple machines
like power saw, exhaust systems, pedestal grinders etc.).
The maintenance department, hence should update the list of machines and equipment in the
division and plan PM schedules in such a way that all these equipment are covered for PM.
The preventive maintenance schedule is updated after completion of PM activity or in case it
is rescheduled, the plans are displayed at prominent places on the shop floors.
PM Check list
The preventive maintenance, must have a check list which needs to be checked and certified
both by shop in- charge and the maintenance engineer. It is preferable that check list is made
for each equipment separately based on manufacturer's recommendation. However in case,
it is not possible to prepare individual check list for each machine (due to reasons like many
machines of similar type or due to resources constraint) some check lists may be common for
similar machines. However, it is still recommended that for critical and complex machines
separate checklist strictly as per the OEM's recommendation should be made. The checklist
must include the list of parts, which have limited life and need replacement during PM.
Lubrication cards
Lubrication system plays a very vital role in mechanical systems and is found to be major
cause of mechanical system breakdowns. Also over lubrications or too frequent oil
replacement is not a good maintenance practice, as it results in wastage of resources and
increased downtime.
In Nasik division, lubrication card is maintained on each of the conventional machine.
On these lubrication cards, the lubrication records (like dates for oil top up, date of replaced,
quantity oil consumed) are entered. This practice also provides information regarding
abnormal consumption of oil.
In Nasik division 6 numbers of ventilation fans have been installed with auto grease units
which do greasing automatically for 6 months and does not need frequent checking .
Frequency of Preventive maintenance
The interval for preventive maintenance should be carefully selected as over maintenance or
under maintenance are both undesirable. The frequency of PM may vary from one
equipment to the other based on their complexity.
The IFS system has the provision for PM planning and same should be used or else the
sample check list and schedule format can be used.
Total productive maintenance (TPM)
TPM is a more structured way of preventive maintenance, wherein operator is also involved
in PM. This is more effective and exhaustive as compared to regular PM discussed above.
The TPM is a mother child concept, which means that machine operator is like mother of
machine, who knows the needs of the machines, be�er than a maintenance person. He is the
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person, who works on the machine, hence will see that all required periodic maintenance
checks and requirements are met for his machine.
The TPM is a proven tool and provides excellent results, if concept is adopted and followed
meticulously by the operator and maintenance engineer. The MTBF of machines where
TPM was sustained in our division had been more than one year. Even some of those
machines have never failed for last two years.
CLIT (Clean, lubricate. inspect and tighten) is the barest minimum requirement and avoids
many disastrous failures, hence must always be kept in mind during PM activity.
Predictive maintenance
In a preventive maintenance system, the maintenance is on a pre-determined cycle whereas
in a predictive maintenance system, maintenance is done only when status or condition so
demand.
A given machine can continue to be kept in operation as long as the monitored parameters
continue to remain within the laid down limit. Between the action limit and maximum
permissible limit there is enough time available for the maintenance personnel to make
adequate preparations. Thus total downtime can be cut down.
Other maintenance practices adopted
a) Breakdown Data Management and Analysis
It is essential to capture every maintenance activity with all possible details. It is also essential
to analyze this maintenance data periodically for taking major decisions. These records can
be maintained on IFS or in physical forms i.e. in Maintenance Log book and machine history
card.
Every maintenance call is recorded along with the details like diagnosis of problem, details of
rectification carried out , spares replaced , time taken to repair and breakdown time etc. for
analysis.
Every breakdown is classified under two categories i.e. major breakdowns (Taking more than
one day to repair or needing external help to repair) and minor breakdowns (Which are
minor in nature and are corrected within one day).
For the purpose of root cause analysis, the reasons of breakdowns are further classified in
following categories :
The data thus obtained is analyzed for following information:
Operators Fault Lack of maintenance Electronic failure
Software or data Normal wear. Failures due to
corruption/Crash. virus in the system.
Moisture in Faulty cable drag chain/ Failure due to AC failure
compressed air. telescopic covers/bellow or power covers, fluctuations, etc.
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1. Percentage breakdown w.r.t. machine availability.
Percentage breakdown = Machine breakdown in Hrs / machine running hours X No. of
working in month X100
2. Percentage No. of minor breakdowns (breakdown cleared within one day) vs.
Percentage No. of major breakdowns.
3. Number of breakdowns classified under above main root causes.
b) Spare Parts Management
Spare parts Management is one of the very important functions of maintenance department.
The spare parts are planned meticulously particularly for CNC and other high value
machines imported from other countries. Most of the long breakdowns happen due to non
availability of spares and high lead time in their procurement.
Efforts should be made to cover all high value and critical machines with comprehensive
AMC wherein the responsibility of maintaining stock of expensive spares is transferred to
the OEM or OEM's authorized service representative. Few OEMs' offer very reasonable
cost for comprehensive AMCs / follow on contracts. Also price of AMC (preferably
comprehensive) from OEM may be asked and frozen at the time of procurement of machine.
c) Bar coding for spares
The maintenance department is planning to bar code each and every spare {new or old, (
Healthy or unhealthy) } so that once bar code sticker is read on the spares it shall give
complete details about the spare ( like new or old, if old whether the same is serviceable or
what area of the parts is faulty, PO date , machine for which procured, cost and PO no. etc.)
d) Training and sharing of lessons learnt
Maintenance function requires high technical acumen and knowledge, without which
maintenance department shall be dependant to outsiders / OEM's for even minor
maintenance problem. Such dependency results in high breakdown time and also in higher
cost. Even if machine is planned to be covered under AMC it is always beneficial to develop
in-house capabilities by way of specific functional training. This shall reduce breakdown time
of calling service engineer from OEM/or OEM authorised service agent. Such dependency
should come, only if, our own maintenance team fail to diagnose the machine fault.
In case of CNC / PLC machines by passing of any safety interlock is prohibited and must be
guiding principal for entire maintenance team.
e) Documentation
Proper method for storage of machine documents/drawings /manuals / software's/machine
programs etc. is very important. Each maintenance section should have well laid system to
preserve these documents and machine software till life span of the machine.
(Saket Chaturvedi is a Post graduate in Engineering (Digital Communication) and Marketing Management. He is BEE (Bureau of Energy efficiency) certified Energy Auditor / Manager and also PMP (Project Management professional by PMI, USA). He has more than 20 years of experience in maintenance of high technology machines and equipments. Presently he is working as DGM (OS) Aircraft Overhaul Division, Nasik.)
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Warranty Management
K. Guna ShekaranMurali. S
Warranty for the products of HAL came into force with effect from the year 2006-07.
Additional warranty cost was based on mutually agreed estimates with the provision to
revise after 3 years based on actual expenditure incurred by HAL. Our initial warranty
provisions for Aero-engines was 7.5% and that of Accessories was 5.0% and Airframe was
2.5%. Revised percentages of warranty for Aero-engines is 5%, Accessories is 4.0% and
Airframe is 2% based on the experience of the data for warranty cost during the first 3 years of
warranty management.
This article appreciates the need of hour of HAL for positioning a strong warranty
Management for all our products with a clear cut policy considering all facts and hard
experiences of the past covering several major programs. Effective warranty Management
not only speaks on cost control and it reflects on our product quality and reliability.
Present Practice
a. Warranty teams are deployed at Customer bases.
b. Customer reports the warranty claim to HAL representative at bases in prescribed format
1022 and subsequently it gets transcribed to HAL Divisions.
c. Defect Investigation Commi�ee decides the a�ributability of the defect.
d. If it is a�ributable to HAL as per warranty clause 2.4 (Ref: 2006 guidelines) free
replacement is given within 30 days.
e. If item is not available the original item is repaired and returned back within 30 days.
f. In case of free replacement given, the original defective item becomes HAL asset.
g. The warranty is monitored through IFS by creating separate warranty customer order.
The Key performance indicators of strong Warranty Management are
a) Quality & Reliability, b) Accountability, c) Continual Improvement, d) Improved Fleet
Serviceability, e) Stronger Belief in QMS, f) Procurement of Warranty stocks, g) Quick
response & Positioning of Warranty team and h) System for Accounting & verification of
Warranty Expenditure.
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Monitoring warranty cost
Understanding the Primary Drivers of Warranty
Costs through,
1. Warranty terms and conditions.
2. Product reliability and maintainability.
3. Service delivery.
Best practices in Warranty Management
Aligning Decision Making across Functions
Align warranty strategy with business and operational strategies
Good Governance strategies for effective warranty management in HAL
To establish robust warranty Management, a special online tool which has intelligent outlets
for capturing performance of our products across customers at a time needs to be evolved and
put in place.
Expenditure on warranty claims by customers indicates performance of our products and
actions to be initiated to improve product quality and reliability based on the feedback. A
structured review mechanism on the feedback could be institutionalized.
Re-design, re-engineering, modifications are the options for improvement of our product's
performance. A special monitoring team on warranty Management for the whole products at
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corporate level to be placed to liaise with each divisions and customers on routine basis and to
appraise/ suggests / directs the divisions or Corporate Management on regular intervals for
timely corrections.
The warranty terms with our suppliers shall be in line with our warranty policy with
customers. Often it has been experienced that warranty claim with vendor expired when
warranty claim is received and acted by HAL. This is due to poor a�ention on warranty
claims by customers and our terms with suppliers.
Regular audit on warranty claims and expenditures will throw actual status and provoke
necessary steps towards improvement. The primary purpose for collecting and tracking
warranty-related data is to monitor and improve performance. The top three key
performance indicators used by best-in-class companies to monitor warranty chain
performance are warranty incidents per product, total warranty expenditures, and in-
warranty product returns.
Data capturing through our ERP shall be seamless from inception of material to delivery and
it's utilization period.
The benefit of effective Warranty Management
Extended warranty / Performance based logistics can be used by reliable product
manufacturers to enhance market share.
Uncovered warranty period i.e., Period for which Aircraft is under warranty. however
warranty periods provided by LRU OEM's have expired is a major area of concern plaguing
most of the Aviation Enterprises.
Major issues for be�er Warranty Management in the current scenario at HAL
a. Maximising utilisation of warranties extended by LRU OEM's.
b. All purchase orders for LRU's should have warranty information in a fixed column in
ERP.
c. For all LRU's received at incoming stores, warranty up to date information should be
entered in ERP.
d. Warranty upto information should be entered in log cards of LRU's.
e. ERP should not allow to generate purchase orders for repairs of LRU's which are under
warranty.
f. LRU's should be utilised on first in first out basis.
g. LRU's delivery should be taken on staggered basis, as per Aircraft manufactring
schedule.
Reliability Improvements
All cases of unscheduled repairs should be analysed.
Defect codes should be made compulsory for generation of PDO's
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For each defect code, rectification code should be entered in ERP.
Defects a�ributed to LRU reliability should be taken up with LRU OEM's.
Alternate OEM's should be developed for unreliable LRU's.
Conclusion
a. Establish and enforce through ERP (Online Portal), revise warranty policies.
b. Align governance, roles, responsibilities and metrics for effective warranty
Management.
c. Develop effective service supply chain practices. Also warranty Management team to be
in place both at Divisions / CO for effective control and implementation.
d. A robust realistic warranty Management will not only keep our bo�om lines intact but it
throws the confident to our esteemed customers on our products which ultimately
expands our business prospects.
(Murali. S is a Mechanical Engineer heading MRO Division as General Manager. He joined HAL as Management Trainee in the year 1981. He has worked in all the areas like facility planning, projects planning, manufacturing assembly, production engineering, supply-chain management, integrated material management, maintenance/repair and overhaul of advanced helicopters etc.)
(K. Guna Shekaran is B.E. (Mech) & M.Tech (Propulsion). He has worked in multinational & private industries at various capacities like Design, Production, Logistics, Quality and Sales. He has also worked in ISRO as scientist involved in launch of GSLV & PSLV. He joined HAL as Manager - IMM at Helicopter Division in the year 2006. Presently he is working as Senior Manager - IMM in MRO Division of Helicopter Complex.)
Team Vigilance Welcomes the New Officers in its Ranks
Shri M G Balasubrahmanya,
DGM(Legal-Vigilance)
Corporate Office
Shri Mahesh Kulkarni,
Chief Manager (Vigilance)
Corporate Office
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Releasing Booklet - A Guide on Right to Information
A Booklet on " A Guide on Right to Information" compiled by Vigilance Department as a part of
preventive initiative, was released by Directors, EDs & CVO at Key Executive Meet held at Bangalore on 22.12.2013
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Vigilance Star
thShri Amal Kumar joined HAL on 8 December 2011 as Vigilance Officer at Helicopter Complex, Bangalore and
after successful completion of pre-induction training at HMA, Bangalore took over the responsibility of HoD
(Vigilance), Aircraft Overhaul Division, Nasik in the month of April 2012. He graduated in Economics Honours
from Ranchi University and Computer Science from IGNOU.
He has carried out investigations, resulted in the recovery of more than Rs. 1.10 Crores to the HAL. He has been
rewarded with Appreciation Le�ers for his commendable investigation and quality of preventive vigilance.
Before joining HAL, he started his career with Central Reserve Police Force in the year 2004.
Dr. R K Tyagi, Chairman-HAL handing over the Vigilance Star Award to Shri Amal Kumar, Vigilance Officer, AOD-Nashik.
Dr. R K Tyagi, Chairman-HAL handing over the Vigilance Star Award to Shri A Navaneeth , Vigilance Officer, AMD-Nashik.
Shri A Navaneeth joined HAL as Vigilance Officer at MCSRDC, Design Complex Bangalore in December
2011. He did Masters in Commerce from University of Calicut in 2001.
He has carried out investigation, resulted in the recovery of more than Rs. 1.35 Crores to the HAL. He has been
rewarded with Appreciation Le�ers for his commendable investigation and quality of preventive vigilance.
Prior to joining HAL, he was with Central Industrial Security Force (Govt. of India, Ministry of Home Affairs)
from Nov 2003 to Dec 2011 and worked as Sub-Inspector (Exe.). On completion of two months induction training
for vigilance officers, he was inducted as Head of Vigilance Dep�, Aircraft Manufacturing Division, Nasik.
70
An Introduction to Lokpal
Lokpal means 'protector of the people' or caretaker and it refers to an anti-corruption Watchdog
or Ombudsman. Lokpal or The Act aims to curb corruption by punishing corrupt public officials.
Central Government notified that the provisions of the said Act shall come into force with effect th
from 16 January, 2014. It seeks to establish a Lokpal at the central level & Lokayuktas at the state
level as per the defined time limit.
The new law will set out how the Lokpal shall be constituted and shall empower this body to
investigate and prosecute cases of misconduct by politicians, government officials and Societies
& Trusts. Even the prime minister's office will come under the scrutiny of the Lokpal. It will also
form the model law for all Indian states who will have to establish Lokayuktas (state
ombudsmen) within a year.
India has ratified the United Nations Convention Against Corruption (UNCAC). The
obligations of the UNCAC, with reference to India, have come into force with effect from 8th
June 2011. Thus, this Act also seeks to fulfill India's international obligations under the UNCAC
toward more effective implementation of the said Convention and to provide for prompt and fair
investigation and prosecution in cases of corruption.
Salient Provisions of LOKPAL and LOKAYUKTAS Act 2013
Composition
The Lokpal would consist of a chairperson and a maximum of eight members, of which 50
percent would be judicial members & 50 per cent members would be from scheduled castes,
scheduled tribes, other backward classes, minorities and women.
Selection Procedure
The selection of chairperson and members of Lokpal shall be through a selection commi�ee
consisting of Prime Minister, Speaker of Lok Sabha, Leader of Opposition in the Lok Sabha, Chief
Justice of India or a si�ing Supreme Court judge nominated by CJI (Chief Justice of India),
eminent jurist to be nominated by the President of India on the basis of recommendations of the
first four members of the selection commi�ee.
Jurisdiction
The Lokpal can inquire into offences under the Prevention of Corruption Act, 1988 commi�ed by
members of Parliament, group A and B government officials, employees of a company, society or
a trust set up by an Act of Parliament, or financed or controlled by the central government.
Lokpal's jurisdiction will cover all categories of public servants (i.e. people from group A, B, C &
D) and also covers,
All entities receiving donations from foreign source in the context of the Foreign Contribution
Regulation Act (FCRA) in excess of Rs. 10 lakh per year have been brought under the jurisdiction
of Lokpal.
The Lokpal will apply also to corruption commi�ed before Act come into force. Section 15 of the
Act provides that in case any ma�er or proceeding related to allegation of corruption under the
71
Prevention of Corruption Act, 1988 has been pending before any court or commi�ee of either
House of Parliament or before any other authority prior to commencement of this Act or prior to
commencement of any inquiry after the commencement of this Act, such ma�er or proceeding
shall be continued before such court, commi�ee or authority.
a) Wri�en complaint in prescribed form: Complaints against public servants alleging
corruption have to be in prescribed form and should allege that a public servant has
commi�ed an offence punishable under the Prevention of Corruption Act, 1988. In view of
section 46, as explained above, it appears that anonymous complaints against public
servants are implicitly barred by the Act.
b) Limitation period of 7 years to file complaints: Section 53 provides that the Lokpal shall
not inquire or investigate into any complaint, if the complaint is made after the expiry of a
period of seven years from the date on which the offence mentioned in such complaint is
alleged to have been commi�ed.
c) Investigation: The Lokpal can investigate corruption charges against public functionaries
including Prime Minister, Ministers and Members of Parliament, Religious bodies and
trusts. The Act includes investigation & prosecution of societies and trusts, that collect
public money, receive funding from foreign sources and have an income level above a
certain threshold. It excludes bodies creating endowments for or performing religious or
charitable functions.
Preliminary Inquiry – Ordinarily 90 days are provided for PI and for reasons recorded in
writing further 90 days from date of receipt of complaint, shall be provided.
Investigation - To be carried out ordinarily within 6 months from date of Lokpal's order and
extendable by Lokpal for further periods not exceeding 6 months at a time for reasons
recorded in writing. Lokpal shall order an investigation only after hearing the public
servant. Inquiry against the prime minister has to be held in-camera and should be
approved by two-thirds of the full bench of the Lokpal.
d) Prosecution: The Lokpal may authorize its own prosecution wing or the investigating
agency concerned to initiate prosecution in special courts. The Act lays down clear time
lines for preliminary enquiry and investigation and trial and towards this end, the bill
provides for se�ing up of special courts. Trial by Special Court is to be completed within 1
year from date of filing of case in Court. In special cases, Special Courts may extend time by
not more than 3 months at a time. In any case, trial is to be concluded within 2 years.
e) Recovery of loss caused to exchequer from convicted public servant: If any public servant
is convicted of an offence under the Prevention of Corruption Act, 1998 by the Special Court,
it may:
Make an assessment of loss, if any, caused to the public exchequer on account of the actions
or decisions of such public servant not taken in good faith and for which he stands
convicted, and may order recovery of such loss, if possible or quantifiable, from such public
servant so convicted.
If the Special Court, for reasons to be recorded in writing, comes to the conclusion that the
72
loss caused was pursuant to a conspiracy with the beneficiary or beneficiaries of actions or
decisions of the public servant so convicted, then such loss may, if assessed and
quantifiable, also be recovered from such beneficiary or beneficiaries proportionately
(Section 39).
f) Confiscation of Assets: Confiscation of assets, proceeds, receipts and benefits procured by
corruption can be ordered by Special Court (not by Lokpal). Lokpal can only provisionally
a�ach assets of public servant.
Where the Special Court, on the basis of prima facie evidence, has reason to believe or is
satisfied that the assets, proceeds, receipts and benefits, by whatever name called, have
arisen or procured by means of corruption by the public servant, it may authorize the
confiscation of such assets, proceeds, receipts and benefits till his acqui�al. Where an order
of confiscation made as above is modified or annulled by the High Court or where the
public servant is acqui�ed by the Special Court, the assets, proceeds, receipts and benefits,
confiscated as above shall be returned to such public servant. In case it is not possible for
any reason to return the assets, proceeds, receipts and benefits, such public servant shall be
paid the price thereof including the money so confiscated with interest at the rate of 5% per
annum thereon calculated from the date of confiscation.
g) Penalty: False and frivolous complaints - Imprisonment up to one year and a fine of up to
Rs.1 lakh. Public servants - Imprisonment up to seven years. Criminal misconduct and
habitually abe�ing corruption - Jail term up to 10 years.
h) Lokayukta: Act provides for a time limit of one year for the states to make their own law for
se�ing up Lokayuktas on the lines of LokPal Bill. The format of the Lokayukta will be left to
the state assemblies to decide.
i) A�achment and confiscation of property: The Act also incorporates provisions for
a�achment and confiscation of property acquired by corrupt means, even while
prosecution is pending.
j) Disclosure of Assets by Public Servant: Disclosure is required to be made to Competent
Authority and not to Lokpal. A public servant shall, within a period of 30 days from the date
on which he makes and subscribes an oath or affirmation to enter upon his office, furnish to
the Competent Authority the information relating to-
The assets of which he, his spouse and his dependent children are, jointly or severally, owners or
beneficiaries;
His liabilities and that of his spouse and his dependent children.
“Dependent children” means sons and daughters who have no separate means of earning and
are wholly dependent on the public servant for their livelihood.
A public servant holding his office as such, at the time of the commencement of this Act, shall
furnish information relating to such assets and liabilities, as above to the Competent Authority
within 30 days of the coming into force of this Act.
Every public servant shall file with the Competent Authority, on or before the 31st July of every
year, an annual return of such assets and liabilities, as above, as on the 31st March of that year.
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Web-hosting: The information and annual return as above shall be furnished to the Competent
Authority in such form and in such manner as may be prescribed.
The Competent Authority in respect of each office or Department shall ensure that all declarations
of assets and annual return submi�ed by public servant are published on the website of such
officer or Department by 31st August of each year.
Consequences of non-declaration / mis-declaration of assets by public servants: If any public
servant wilfully or for reasons which are not justifiable, fails to:
To declare his assets; or gives misleading information in respect of such assets and is found to be
in possession of assets not disclosed or in respect of which misleading information was furnished,
then, such assets shall, unless otherwise proved, be presumed to belong to the public servant and
shall be presumed to be assets acquired by corrupt means – Section 45 of the Act.
However, the Competent Authority may condone or exempt the public servant from furnishing
information in respect of assets not exceeding such minimum value as may be prescribed.
Conclusion:
The long awaited Lokpal Act is a qualitative step in the fight against corruption in India. Lokpal
and other legislations enacted to combat corruption like Indian Penal Code, 1860, The Prevention
of Corruption Act, 1988, Benami Transactions (Prohibition) Act, 1988, Prevention of Money
Laundering Act, 2002 etc, will provide a strong anti-corruption framework to contain corruption
in our country.
Editorial Team
Marg Darshan
Editorial Board
(From Left to Right) Shri K T Venkatesh CM(V) ARDC, Shri R Renjith DM (V) FMD,
Shri M A Anandan DGM (V) Fin, Shri Devendar Singh VO - AERDC & MCSRDC and Shri H K Kamath DM (V) CO.
Patron-in-Chief
Dr. R K Tyagi, Chairman
Editor-in-Chief
Shri Anurag Sahay, IRS, Chief Vigilance Officer
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