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Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont Windows 7 desktop from anywhere with an Internet connection. Once connected, you can use your district Microsoft Office Suite, Adobe products, as well as district printers. The following pages explain how to install the Citrix Receiver software, a necessity for accessing the Citrix Virtual Desktop Environment. Every step has been explained, and screen shots of what you can expect to see on your computer during the installation process have been included. While this guide was created to assist you with the vast majority of circumstances you may encounter during the installation and connection process, should you have questions as you go through the following steps, please do not hesitate to submit them to http://helpdesk.mariemontschools.org. Remember to include your computer type (Windows, Mac, iPad), your name, your email address or phone number (with the most convenient time to call you back), and a brief description of the problem. Our support team will work diligently to resolve your issue. NOTE: Please remember that this is a student and parent helpdesk and not a 24/7 support model, so any helpdesk tickets submitted after hours will be processed the next school day.

Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

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Page 1: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

Mariemont City Schools

Citrix Virtual Desktop Environment

Citrix is a virtual desktop system that allows users to access their Mariemont

Windows 7 desktop from anywhere with an Internet connection. Once

connected, you can use your district Microsoft Office Suite, Adobe products, as

well as district printers.

The following pages explain how to install the Citrix Receiver software, a necessity

for accessing the Citrix Virtual Desktop Environment. Every step has been

explained, and screen shots of what you can expect to see on your computer

during the installation process have been included.

While this guide was created to assist you with the vast majority of circumstances

you may encounter during the installation and connection process, should you

have questions as you go through the following steps, please do not hesitate to

submit them to http://helpdesk.mariemontschools.org. Remember to include

your computer type (Windows, Mac, iPad), your name, your email address or

phone number (with the most convenient time to call you back), and a brief

description of the problem. Our support team will work diligently to resolve your

issue.

NOTE: Please remember that this is a student and parent helpdesk and not a 24/7

support model, so any helpdesk tickets submitted after hours will be processed

the next school day.

Page 2: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

Mariemont City Schools

Virtual Desktop Infrastructure Connection Guide for MAC Computers

To connect to the Virtual Desktop Infrastructure with a Mac computer, follow the step-by-step guide

included below.

NOTE: This guide is not for the iPad. To connect an iPad to the Virtual Desktop Infrastructure, use ‘MCS -

Connecting to Citrix Virtual Desktops using an iPad.pdf’.

1. From your desktop, open the Safari web browser.

Page 3: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

2. Go to the following site address in the Safari browser.

www.citrix.com

3. Under the word ‘Downloads’ in the green box are three columns. The first column is titled ‘Citrix

Receiver’ in gray followed by a description of what the Receiver does, also in gray. Click the blue

web link immediately below the description, labeled ‘Citrix Receiver’.

Page 4: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

4. You should now see a page like the one below. Click on the blue ‘Download Receiver for Mac’

button.

Page 5: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

5. You should now see the following page. Notice the small Down Arrow in the top right corner of

the screen. Clicking on it will display a list of downloaded files.

6. Find the ‘CitrixReceiver.dmg’ file in the list of Downloads. Click the magnifying glass next to the

file.

Page 6: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

7. This will open the folder in which the ‘CitrixReceiver.dmg’ file is located. Typically, this is the

Downloads folder. Double click on the ‘CitrixReceiver.dmg’ file.

8. This will open the Citrix Receiver installation package. Click on the ‘Install Citrix Receiver.pkg’

option on the left side of the Citrix Receiver window.

Page 7: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

9. The Welcome to Citrix Receiver Installer screen is displayed. Click on the ‘Continue’ button.

10. The Software License Agreement screen is now displayed. Select the language version at the top

of the screen. The option defaults to ‘English’.

11. Click the ‘Continue’ button.

Page 8: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

12. The following confirmation box will be displayed. Click the ‘Agree’ button.

13. A box similar to the one below will be displayed. Click on the ‘Install’ button.

“Your Mac’s Name“

Page 9: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

14. The following authorization box may be presented. If so, enter the password of your

Administrator account.

15. Now you will see a configuration screen like the one below. Enter the following information into

the empy box.

https://citrix.mariemontschools.org

Page 10: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

16. After entering the information from step 15 into the empty box, click on the ‘Next’ button.

17. You must now enter the network Username given to you by the Mariemont City School District.

NOTE: You MUST enter the Domain Name and Username joined by a back slash.

NOTE: The domain name ‘mariemontschool’ does not have an ‘s’ on the end!

Mariemontschool\YourUserName

mariemontschool\YourUserName

Page 11: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

18. Now enter the network Password given to you by the Mariemont City School District in the

Password field.

19. Click the ‘Log On’ button.

20. You will see the Add Apps screen. Click the ‘+’ sign on the left side of the screen.

Page 12: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

21. A black box will open on the left side of the screen with a single entry, ‘All Applications’. Click on

‘All Applications’.

22. A small gray box will open to the right of the words ‘All Applications’. In it is the option ‘MCS

Windows 7’. Click on ‘MCS Windows 7’ now.

Page 13: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

23. This will create an icon in the center of the green ‘Citrix Receiver’ window labeled ‘MCS

Windows 7’. Click the ‘MCS Windows 7’ icon now.

Your Windows 7 Virtual Machine session will launch, and you will be presented with a Windows 7

desktop similar to the one shown in the image below.

Page 14: Mariemont City Schools - Amazon Web Services · Mariemont City Schools Citrix Virtual Desktop Environment Citrix is a virtual desktop system that allows users to access their Mariemont

A final note: When you have finished using your Windows 7 virtual machine session, it is very important

to log off properly.

24. To accomplish this, click on the ‘Start’ menu button in the bottom right corner of the session

window. This will open the ‘Start Menu’. From the Start Menu, click on the ‘Log Off’ button.

In a few seconds, your Windows 7 session will close and return you to your Mac desktop.