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Etailing Market in India October 2012

Market Research Report : Indian e-tailers market in India 2012

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For the complete report, get in touch with us at : [email protected] Online shopping has caught the fancy of the common people in a phenomenal way in recent years. As the significant changes in modern lifestyles are leading people to become increasingly hard pressed for time, they are constantly on the lookout for quicker alternatives for practically every kind of activity and shopping online has earmarked a new trend in this time-saving effort. Indian retail has been quick to capitalize on this new concept, thereby heralding a new era of e-tailing. Although e-commerce has been prominent in the online domain for quite some time now, yet it is different from e-tailing in the sense that while the former includes sale of goods and services, the latter pertains to only goods. Despite certain prevalent inhibitions regarding the prospects of e-tailing in the country, this form of shopping has suddenly received a new lease of life and is well on its way towards further growth due to the increasing internet and credit card penetration and general tendency among consumers to explore new avenues of shopping. The report begins with an introduction of the retail market in India primarily because e-tailing is an online variant of retailing. This is followed by the introduction of the parent industry for e-tailing which is the e-commerce sector. A brief introduction is provided on the e-commerce sector along with the market size and growth as well as market segmentation. The focus then shifts to e-tailing deliberating on the concept, followed by its evolution and a trade-off between physical retailing and e-tailing, elaborating on the advantages associated with the online variant. The report then focuses on the e-tailing market in India detailing about its market size and growth. A brief snapshot of the sector is also provided with this overview that is immediately followed by a segmentation of the e-tailing market. The section concludes with a value chain analysis of the sector. The report then proceeds to give a briefing about the e-tailing formats that are present in the sector. A section on the benefits associated with e-tailing comes next that precedes the 4P’s of marketing for the sector and the key success factors. The following section speaks about the product categories that find maximum off-take in this sector. Brief descriptions of the drivers that help the sector to prosper include increase in internet users, boost from social media, changing demographics, increase of internet-enabled computing devices, soaring real estate costs and the need to save time. A considerable proportion of the growth of the sector depends on the growth of the internet user base. As internet users increase with the passage of time, activities such as e-tailing that depend on net connectivity also derive their growth from the same. Social media has helped the sector to grow in the sense that it acts as an effective marketing vehicle

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Page 1: Market Research Report :   Indian e-tailers market in India 2012

E‐tailing Market in India

October 2012

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Executive Summary

Market

The Indian e‐commerce market is growing at a CAGR of a1% and can broadly be categorized into a2 and a3The e‐tailing sector is a subset of the e‐commerce market and is deemed to be growing at a CAGR of a4%Huge growth registered by e‐tailing concerns in terns of VC investments hint at the growth potential of the sector

Drivers & Challenges

Competition

Drivers– Internet penetration–Boost from social media–Changing demographics– Increase of internet enabled computing devices

–Soaring real estate costs–Need to save time

Challenges–Negative consumer perspective related to cyber security

–High cost of customer acquisition

– Issue of reverse logistics

–Lack of touch and feel element

Major Players

Flipkart Jasper Infotech Myntra

NSI Infinium TV 18 Home Shopping Xerion Retail

Consolidation seen as a trendPrivate labels going e‐tailing wayCash on delivery as a payment option Introduction of brand storesEmergence of kids’ e‐tailing

Trends 

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•Introduction•Market Overview•E‐tailing Formats•Benefits •Suitable Product Categories•Drivers & Challenges•Government Regulations•Trends•Mergers & Acquisitions•Major Players•Strategic Recommendation•Appendix

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Availability of products coupled with ease of selection have led to the proliferation of e‐tailing  in India

E−tailing Market – Overview  

E‐tailing Market – Growth in India

•The need to save time by urban India and the plethora of options and choices offered by online stores have been deemed as the chief drivers for the growth of e−tailing market in India

•The growth and optimism in this arena has resulted in the spurt of private equity investments in online and e −commerce ventures in the market

•As the burgeoning internet penetration continues aided with flexible payment modes, physical retail  majors are also treading the lines of setting up online stores

•Trends suggest that metros are not the only area of operation for the players, tier I and II cities are also fast catching up owing to their evolved brand consciousness and lack of availability of products in their vicinity   

Online Shoppers – Growth in India 

mn

0

2016e2015e2014e2013e2012e2011

INR bn

0

2015e2014e2013e2012e20112010

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Challenges 

E‐tailing Formats (1/4)

• xxx

• xxx • xxx

• xxxx

Business Model & Target Segment Scalability  

Strengths  

• Xx• Xx 

F1 

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E‐tailing – Suitable Product Categories

• Xx• Xx• Xx

Low 

Low 

High

High B1 

B2 

B3 

B4  

B5  

B6 

B7  

B8  

B9  

B10   

B11   

B12  

B13  

B14  

B15  

B16  Supply Chain Complexity

Value

 

xxxxx

4

1

3

2

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Drivers & Challenges – Summary  

Drivers

Increase in internet users

Boost from social media

Changing demographics

Increase of internet enabled computing devices

Soaring real estate costs

Need to save time

Challenges

Negative consumer perspective related to cyber security

High cost of customer acquisition

Issue of reverse logistics

Lack of touch and feel element

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As internet reach ramifies into remote spaces, e‐tailing derives growth from it   

Increase in internet users Impact•The ever increasing figure of internet users in India is considered to be one of the key drivers for this market

•The introduction of internet as an alternative channel for shopping has changed the consumers’decision making process inadvertently

• Internet has aided the consumers to frequent the retail websites more often not only for deriving product information but also for making the final purchase

•Advent of internet has brought the ambit of retail products within the purview of consumers at their fingertips

•Today, consumers can browse through different products, seek their information and make purchases sitting at their convenient places without requiring to go to a physical store  

mn

0

2015e2014e2013e2012e20112010

Total Internet Subscribers – India Number of Broadband Subscribers – India

As of Jul 2012, India had ‐mn internet users

2011

mn

0

2015e2014e2013e2012e

Urban SubscribersRural Subscribers

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Impact of FDI cap on e‐tailing firms

a5

a6

B  a3 

A  a2

a4C 

a1

b1

c1

d1

e1

Category  Example  Impact 

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`

Consolidation seen as a trend

Private labels going e‐tailing way

Emergence of kids’ e‐tailing

Cash on delivery as a payment option

Trends – Summary 

Key Trends

Introduction of brand stores

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Kids’ e‐tailing is fast growing as a major category that is deemed to be having great potential

E‐tailing sites specifically targeting kids’ products have mushroomed in the Indian online domain over the last year and has emerged as a latest trend that is shaping the e‐tailing sector in the country

c4

Emergence of kids’ e‐tailing

c5

c3

c2

c1

c9

c10

c8

c7

c6 

• The opportunity for children’s products including apparel, footwear, toys, bathing products have been on the anvil for a considerable period of time

• However, with the advent of specialty retail formats, the sector has seen major breakthroughs

• Lack of presence of physical retail stores selling kids’ products in majority of areas have translated into a huge opportunity generation for e‐tailing sites selling such products

Baby Products – Purchase (2011)  

2013e2011 2012e2010

INR bn

0

2015e2014e

Kids’ E‐tailing – Market Size & Growth

q

pOffline

Online

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Investments in the E‐tail Sector

Year Buyer Target Deal Size (INR ) Type of Transaction

x x x x x

x x x x x

x x x x x

x x x x x

x x x x x

x x x x x

x x x x x

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Private: Domestic Company – Company 1 (1/3)

Key People

Products and Services

Company Information Offices and Centres – India 

Corporate Address

Tel No.

Website

Year of Incorporation

Category Products/Services

Retail 

Name Designation

Note: The list of products and services is not exhaustive

Place 

Head Office

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Financial Snapshot Key Ratios

Financial Summary 

• The company incurred a net loss of INR 240.1 mn in FY 2011, as compared to net loss of INR 8.9 mn in FY 2010

• The company reported total income of INR 430.9 mn in FY 2011, as compared to INR 116.1 mn in FY 2010

• The company earned an operating margin of ‐53.63% in FY 2011 a decrease of 46.77 percentage points over FY 2010

Particulars y‐o‐y change (2011‐10)

2011 2010 2009

Profitability RatiosOperating Margin ‐46.77 ‐53.63% ‐6.86% N.A.

Net Margin ‐47.99 ‐55.73% ‐7.74% N.A.

Profit Before Tax Margin ‐46.77 ‐53.63% ‐6.86% N.A.

Return on Equity ‐15.08 ‐16.79% ‐1.70% ‐137.85%

Return on Capital Employed ‐15.49 ‐17.04% ‐1.55% 0.00%

Return on Working Capital ‐18.88 ‐21.06% ‐2.18% ‐23.79%

Return on Assets ‐15.08 ‐16.79% ‐1.70% ‐11.63%

Return on Fixed Assets ‐448.79 ‐643.83% ‐195.04% ‐47.02%

Cost RatiosOperating costs (% of Sales) 46.77 153.63% 106.86% N.A.

Administration costs (% of Sales)

N.A. N.A. N.A. N.A.

Interest costs (% of Sales) N.A. N.A. N.A. N.A.

Liquidity RatiosCurrent Ratio ‐48.21% 16.29 31.45 13.03

Cash Ratio ‐61.16% 14.35 36.95 0.00

Leverage RatiosDebt to Equity Ratio N.A. N.A. N.A. 10.85

Debt to Capital Ratio N.A. N.A. N.A. 0.92

Interest Coverage Ratio N.A. N.A. N.A. N.A.

Efficiency RatiosFixed Asset Turnover ‐54.14% 11.55 25.19 0.00

Asset Turnover 36.82% 0.30 0.22 0.00

Current Asset Turnover 29.95% 0.35 0.27 0.00

Working Capital Turnover 34.05% 0.38 0.28 0.00

Capital Employed Turnover 36.82% 0.30 0.22 0.00

Improved Decline

2011

0

INR mn INR mn

0

20102009

Net Profit/LossTotal Income

Private: Domestic Company – Company 1 (2/3)

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Business Highlights

Description  News

Overview

•Has earned its name as one of the leading e‐commerce players in India boasting of over ‐mn book titles and ‐ different categories 

• It has more than ‐mn registered users and sale of ‐ items per day

• It has its footprint in ‐ cities and is looking at expanding its reach in near future 

• It hit a new milestone by clocking INR ‐ bn in gross merchandise value shipped in a month for the first time in ‐

• The number of daily orders has also hit ‐ or ‐ orders per minute which represents a five‐fold rise after the company clocked ‐ orders a day for the first time in ‐

Acquisition  • It has announced about its acquisition of local company xx for an undisclosed sum in ‐

Funding

•Has secured its finances for the coming ‐ years after it raised INR ‐ bn from new investors 

namely xx and xx along with the existing ones in xx and xx

‐, the founders of the company earlier controlled about ‐% of ‐ equity, while the xx and xx together 

controlled ‐% and the management held the remaining ‐%

Private: Domestic Company – Company 1 (3/3)

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SWOT Analysis – Company 1 

• Xx

• Xx 

• Xx

• Xx 

• Xx

• Xx   

• Xx

• Xx 

SWOT

STRENGTH WEAKNESS

OPPORTUNITY THREAT

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E‐TAILING MARKET IN INDIA 2012.PPT