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Marketing Mix:PEL doing the mass marketing and using only one marketing mix for the completePakistani marketProduct Mix:Product mix is a set of all products that are offered for sale by a company. Product mixconsists of both breadth and depth.BREADTH:Breadth is a measured by the total number of product line offered by a company.DEPTH:Depth is the variety of sizes, colors and models offered within each product linePORTFOLIO OF PELPEL divides its portfolio in two divisions
BREADTH:
Breadth is a measured by the total number of product line offered by a company.
DEPTH:
Depth is the variety of sizes, colors and models offered within each product line
PORTFOLIO OF PEL
PEL divides its portfolio in two divisions
Appliances division.
Power division.
PORTFOLIO OF APPLIANCES DIVISION
Following are the products of appliances division:
Air conditioners
Refrigerator
Television
Microwave Oven
Washing machine
Generators
BREADTH DEPTH
REFRIGERATORS: MODEL SIZE
1. PREMIER SERIES:
PC 20185 15Cft
PC 20165 14Cft
PC 2017 16Cft
PC 2500 10Cft
PC 2300 8Cft
2. CRYSTAL SERIES:
PC 2012 10Cft
PC 2010 8Cft
PC 2009 7Cft
3. 6-SERIES:
PC 6400 12Cft
PC 6300 11Cft
PC 6200 10Cft
4. MINI-SERIES:
PMR 110-S
PMR 11
PMR-111
(DS)
MICROWAVES: MODEL SIZE
PMO 1052 2CF
TG (Silver)
PMO 23 1.5CF
Manual (Silver)
PMO 20 1CF
Touch (White)
PMO 23 2CF
TGS (Silver)
WASHING MACHINES: : MODEL SIZE
Magic Clean 10KV
(PWM-7700)
Magic Clean 5KV
PWM 0510
AIR CONDITIONERS: MODEL SIZE
Silver Line 1,1.5
(QB) & 2ton
High Vita 1.1.5
(HV7) & 2Ton
WAC 1.5Ton
(19K)
Floor Standing Air Conditioners
WATER
DISPENSORS: MODEL SIZE
PLS 691 SL 360x390x1035
(Silver & White)
PLS 681 SL 385x395x1025
(Silver)
PORTFOLIO OF POWER DIVISION
These are following products of power division.
BREADTH DEPTH
TRANSFORMER : 25 KVA
50 KVA
100 KVA
1250 KVA
ENERY METER: VOLTAGE 220-240V
CURRENT
(NOMINAL) 10, 20,40A
SWITCH GEARS : CURRENT
(MAXIMUM) 40, 60, 80,100A
GENERATOR: Model No. Capacity
PG5040D 5.2KVA
FEATURES OF PRODUCT LINE
Air Conditioners:
PEL window-type air conditioners were introduced in 1981 in technical collaboration with General
Corporation of Japan. Ever since their launch, PEL air conditioners have a leading position in the market.
PEL air conditioners cooling performance has been tested and approved by Copeland and ITS USA. With
the shift of users preference from window type to split type air conditioners, PEL has started
manufacturing split type air conditioners
Refrigerators:
The manufacturing of refrigerators started in 1986-87 in technical collaboration with M/s IAR-SILTAL of
Italy. Like the air conditioner, PEL refrigerators are also in great demand. Today, PEL Crystal has 38% of
total market share. Its cooling performance is tested and approved by Danfoss, Germany and its
manufacturing facility is ISO 9001 certified.
Deep freezers:
PEL deep freezers were introduced in 1987 in technical collaboration with M/s Ariston of Italy. Due to
several reasons the production of deep freezers was stopped but now company is restarting its
production again.
Microwave Oven:
PEL the trustful company name in home appliances all over the country, now introduced all new models
of "PEL Power Wave" Microwave Ovens. Now PEL customers can have four models of PEL Power Wave
in which they can enjoy the grilling feature as well. PEL Microwave Ovens are available in different sizes,
inner cavities (steel & painted) and features.
TimeProduct
Develop-
ment
Introduction
Profits
Sales
Growth
Maturity
Decline
Losses/Investments ($)
Sales andProfits ($)
Washing Machine:
PEL introduced washing machine in 2006 first time and it got appreciative response from customers,
Now it is being produced by the company on large scale and due to its improved quality its sales volume
is increasing.
Generators:
Generator is another product of PEL that is used to generate electricity. It is very famous product in elite
class. It has several features as self start, no noise, digital display panel, dual exhaust system
(environment friendly), special air cooling system, continuous 10 hours running at 3 KV.
PRODUCT LIFE CYCLE
A product life cycle consists of aggregate demand over an expected period of time for all brand
comprising a generic product category. A life cycle can be foraged by plotting aggregate sales volume for
a product category over time usually years
Stages of product life cycle:
Management must be able to recognize what part of life cycle its product is in at any given time. The
completive environment and marketing strategies that should be used ordinarily depends on the
particular life cycle stage
There are four stages of product life cycle and explanation of each is given below
Introduction:
This stage some times known as pioneering stage in which a product is launched into the market
in a full scale marketing program it has gone through product development, including idea generation,
idea screening, prototype and market tests. For new products normally there is very little direct
competition.
GENERATORS are on introduction stage.
Growth:
Growth stage also called market acceptance stage.
In this stage sales volume and profits rises and
competitors enter the market. At the end of growth
stage , profit starts to decline.
Water Dispensers are on growth stage.
Maturity:
During Maturity stage, sales continuous to increase but
at decreasing rate. When sales level off, profits of both
producer and middlemen decline. The primary reason is
intense price competition
Refrigerators of PEL on the maturity stage.
Decline:
This stage is inevitable. In this stage profit and sales volume of the product both decrease rapidly and
finally its life comes to an end.
Longest life cycle:
As far as PEL is concerned, the longest product life cycle is of crystal classics refrigerators having three
years duration.
Shortest life cycle:
Life cycle of crystal classic 2009 refrigerator is the shortest among the portfolios of PEL appliances.
Pricing:Price is a strong element in the marketing mix. It has a direct impact on the customer, business. To the
consumer, the price is a major indicator of the quality of good and an important factor in making
decision about it’s purchase
In deciding the price the business management must consider the kind of competition in the market for
the good, the elasticity of demand for product, its cost of production etc
As far as PEL organization is concerned, sets its prices of product line regarding the competition in the
market.
Prices of product line varies from product to product, some of its product’s prices are set on quality base
PEL organization is very well aware of the limited buying power of the average population of Pakistan so
to uplifting their living standard & trying to meet their expectations regarding necessities of home
appliances. So company tries to focus on this portion of society, while setting the prices.
Internal costs include in prices:
1- Raw Material
2- Labor Charges
3- Factory Overheads
4- Advertisement Cost
5- Governmental Duty
6- Excise Duty
7- Company's Profit Margin
PEL PRICE LIST
Model Prices
(Rs)
REFRIGERATOR
SLIM LINE
2009-VCM 15500
2010-VCM 16500
2012-VCM 18000
2009-STAR PLUS 16000
2010-STAR PLUS 17000
2300-STAR PLUS 17500
2500-STAR PLUS 18500
2300-PREMIER 17900
2500-PREMIER 18900
WHITE BODY
20140--Crystal Classic 20500
20145-Crystal Classic 21000
20165-Crystal Classic 22500
2017-Crystal Classic 25500
20140-Premier 21000
20145-Premier 21300
20165-Premier 23000
2017-Premier 25000
6 SERIES
6200 20000
6300 20500
6400 21000
MICROWAVE OVEN
PMO-20 Manual 4200
PMO-20 Touch 4700
PMO-23 M 4900
PMO-23 TG 5800
PMO-23 TGS 6300
PMO-36 TG 7000
PM0-36TGS 7400
PM0-52 7400
WASHING MACHINE
PWM-508 5500
PWM-510 5700
PWM-7500 7500
SPLIT AIR CONDITIONER
1 TON 19400
1.5 TON 25900
2 TON 36700
GENERATORS
PG 5040-D 74000
Promotion:Promotion is an essential for increasing the demand of the product. Promotion includes advertising,
personal selling and sales promotion. The seller informs the customers through news papers, television
and posters about the product available in the market.
PRMOTIONAL STRATEGIES OF PEL:
PUSH STRATEGY:
It is promotion program primarily aimed at dealers in which company focuses to sell the product. In past
PEL used this strategy to increase their sales volume by giving more and more incentive to the dealers
PULL STRATEGY:
It is another promotional program primarily aimed at final consumer. Now a days, PEL is using PULL
strategy by improving product quality
For example: PEL is using the imported DANFOSS compressors in its appliances.
METHODS OF PROMOTION:
An organization adopts one or more of the following methods which are very common now a
day in uplifting its performance:
Advertising
Personal selling
Sales promotion
Public relations
PRMOTONAL BUDGET:
PEL spends 3% of sales on promotion.
ADVERTISING:
Advertising is non personal communication paid for by a clearly identified sponsor promoting ideas,
organizations or products. The most familiar outlets for ads are the broadcast and print media. :
The company highly believed in advertising. The company is expanding a lot of money on different
advertising media which are:
- Television
- Hording
- Neon Sign
- Stickers
- Banners
- Point Of Sale
- Calendars
- Wall
- Clocks
- Brochures
- Key Chain
- Billboards
Organizing advertisement:
A firm can manage its advertising program through following ways:
By developing an internal advertising department
By using an outside agency
By using a combination of above both
ADVERTISING THROUGH PRINT MEDIA:
PEL is conducting its advertising through internal advertising department. It is performed by publishing
ads in hot selling magazines.
ADVERTISING THROUGH ELECTRONIC MEDIA:
PEL is conducting its advertising campaigns through advertisement several outside agencies. PEL sister
concern “Red Communication” is the main advertising agency used for the purpose of making ads
according to changing trends of market and considering ethical issues. Latest ad of PEL is designed by
this agency by focusing on a college girl and its requirements from technology and PEL is providing the
appliances which is fulfilling theses requirement.
Advertising duration :
For refrigerators and air conditioners: from March to June
For oven and washing machine: from November to March
.
SALES PROMOTION:
Sales promotions sponsor-founded, demand-
stimulation activity designed to
supplement advertising and facilitate
personal selling.
PEL uses out door activities:
Exhibitions
Road shows
Promotion schemes etc.
PUBLIC RELATIONS:
Public relations encompass an wide verity of communication effort to contribute to generally favorable
attitude and opinions towards an organizations and its products.
PEL also engaged in public relations activities just to create a soft image in the hearts people.
SOCIETAL MARKETING:
Firm that sufficiently extents the breadth and commitment dimensions of its marketing goals to fulfill its
social responsibility are practicing what has become known as the societal marketing.
In these days PEL is giving donations for rehabilitation of earthquake affected areas. The company has
donated several necessities for the help of earthquake affected people.
PEL uses to collect zakat funds on the behalf of several charity institution as Shokat Khanam hospital
Installment Facility:
PEL gives installment faculty to all government employees, all of the account holders of Banks Alflah
Limited and bank of Punjab
Placement:
This element of marketing is concerned with all those activities with are related to move the product or
service from seller to buyer. PEL uses place strategy which ensures that product is available to consumer
at the right time when they are needed (time utility)
At the place where they are demanded (place utility) in the form or shape they are required (form
utility) and the ownership of goods is transferred with less financial risk (possession utility)
A product reaches customer through a channel of distribution. This channel might be short or much
complex involving many kinds of middlemen but PEL uses short channel of distribution to minimize the
expenses and ensure timely supply of goods to end user
DISTRIBUTION CRITERIA:
PEL has the head office in Lahore and it also has 22 sub-offices in different cities of Pakistan and they
have different sales manager in each city. Every manager is responsible to maintain strict control over
the market they are assigned.
The company estimates its sales volume by the past sales made by dealers and expected future demand
of authorized dealers
The volume of productions which is to be produced is also calculated by the same methods that is the
sales target given to the dealers for the year
The Company imports raw material for their products. They believe that the imported raw material is of
superior quality. They are importing raw material from different countries which are:
-Germany
-Japan
The parts which are imported:
1- Compressor
2- Copper Pipe
3- Insulation Chemicals
4- Crystal sheet
5- Thermostat
6- Monogram
7 Bulb
The parts which are locally manufactured:
1- Gas Kit
2- Handle
3- Knobs
4- Wheel
5- Wracks etc.
DEALERSHIP PROCEDURE:
PEL bases on dealers for its sales and ultimate production. That is why they have a very strict system of
giving dealership and a very efficient procedure of allotting target to each and every dealer. The
company makes a contract with every dealer for the period of one or more years depends
upon the relation with company and efforts put by the dealers in specific territories.
Following are the considerations which company looks for while allotting dealership.
Considerations for allotment of dealership:
These points are specially considered while allotting dealership:
FINANCIAL BACKGROUNDS/RESOURCE:
Financial background is the main point of consideration for allotting dealership
PEL does not allow credit facility to its dealers they have to pay advance
payment to get delivery of goods.
LOCATION OF OUTLET:
Another major consideration in getting the dealership is location of outlets. The
selling point should in the existing market place and it should be easily accessible
by customers
EXPERIENCE AND KNOWLEDGE OF DEALER:
The dealer should have a fair assessment and knowledge about the particular
territory. He should be conscious of his good points in persuading the customers
to purchase the goods
DEALERS ATTITUDE:
The attitude of the dealer should be polite to the customers so that he may convince them.
GOOD WILL:
Company prefers the dealers having well repute in the market and dealers are very good in the
eyes of customers