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Training Materials for NEET Teachers Work Pack of training materials, methodologies, course plans and class schedules to help deliver Effective Training for NEET’s
TMNT Contents Page
Introduction 2
Module 1- Key Competence, Presentation, Communication, Self-Awareness 3
Module 2- Building a Strong Relationship 4
Module 3- Mobility Opening New Horizons 5
Module 4- Motivate & Inspire 6
Module 5- Turning Inspiration into Action 7
Module 6- Relating & Mentoring 8
Module 7- Evaluation of Course, Post-Training Follow up 9
Module 8- Training the Trainer 10 Work Sheets Worksheet 1- Pre-Course Survey 11 Worksheet 2- Career Roadmap 12 Worksheet 3- Post Course Evaluation 13 Worksheet 4- Training the Trainer 15 SWOT- Course Appraisal 16 Case Studies Case Study 1- Pathways to Success, Northern Ireland 17
Case Study 2- Unemployment in Spain 18
Introduction: Training Materials for NEET Teachers
Background The ET‐NEET’s Project is motivated by one single concept: ‘Effective Training for NEET’s’. The design, activities and research of this unique project were all focused on this idea. What better way to address this concept by creating a fully tried and tested ‘ready to run’ training programme specifically tailored to young people not in education, employment or training (NEET). The ET‐NEET’s project has brought together partners from Poland, UK and Spain in an attempt to devise a comprehensive cross‐border set of materials, concepts and training elements that tackle the current issue of NEET’s in an interactive, inclusive and evolutionary way.
TMNTs Explained The materials consist of training methods, schedules, core modules and effective element combinations in a toolkit style. There are themes and overviews of current best practice, and specific case studies and examples outlining effective training. Whilst providing background information on the issue of NEET training and youth engagement, this training material pack is a ‘ready to go’ template for NEET teachers and training organisations. This template is made up of teaching materials which are broken down into individual modules to be completed in a 5‐day course. Each specific module provides the NEET teacher with:
Who will use the Teaching Materials? The Training Materials for NEET Teachers are an open access resource specifically aimed at: training practitioners, teaching organisations, colleges and independent professionals in the field of youth employment, education and training. In addition to this toolkit being a diverse mix of methodologies and training content for NEETs, the TMNTs provide NEET teachers with an excellent resource for assessing and developing their own teaching skills and style. The TMNTs appeal to a wide range of other users and stakeholders involved in the field of youth services and therefore have been designed with this in mind. The content is clear, accessible and easy to use and can be applied to a number of different scenarios, countries and organisations. It has one guiding principle: Effective Training for NEET’s.
How can I access the TMNTs? The TMNT has been integrated into the ET‐NEET Project’s Webplatform where the Toolkit can be viewed and downloaded as an open access resource. Available for all, it is supported by a selection of videos, recommended studies and presentations aimed to assist with the utilization of the TMNT in practice. Evaluation is a central theme running throughout this toolkit and the ET‐NEET’s Webplatform allows users to interact with content, comment and be a part of our growing directory of training organisations and institutions.
Overview and aims, Specific methodology Training Elements Course Schedules Anticipated outcomes Opportunity for Evaluation
“research, evidence, analysis at the heart of producing effective training materials for NEET teachers”
TMNT page 2
Module 1: Key Competence: Presentation, Communication, Self-Awareness
Self‐Awareness Becoming aware of your voice, tone and style of speaking is the first step in developing a toolkit and strategy when interacting and presenting to employers, training organisations or within further education. ‐Eye Contact: demonstrating the appropriate style and approach. Direct eye contact promotes confidence and an engaged mindset. ‐Posture: holding your frame upright and with a strong base, again demonstrates confidence to a potential employer at an interview, in a social situation and amongst family. ‐Professional Conduct: using a role‐play approach the NEET teacher will take position of the potential employer at interview, and the course participants will take the role of the applicant. Immediate evaluation and comments will be made by other course participants and the NEET teacher.
Communication Effectively communicating in a way that is clear, understandable and effective is arguably the most important skill for any young course participants to learn. Being able to convey a message, express a thought and demonstrate one's ability all fall under the art of effective communication. To assist course participants in developing this competence, the following exercises provide a combination of theory and practice:
‐Active Listening: this interactive approach is designed to teach participants the importance of ‘learning by listening’. Get course participants to introduce each other based on the information they have previously presented and listened to. Initially, responses may be poor due to shyness, however as this approach is employed more often, improved results through ‘active listening’ will follow. ‐Verbal & Non‐Verbal Communication: understanding the difference between these two types of communication is of significance for a young course participant moving on to education, employment or training. Different components of each communication type will be identified independently by course participants (i.e. making a list on a whiteboard) and then each type of communication demonstrated and acted out. This interactive process will highlight the importance of establishing and refining this skill.
Presentation Learning how to present yourself at a job interview, among peers and within society, is an essential skill and competence to master. It is a core aspect of an individual's personal development, and a platform on which to build other skills. With this in mind, the following areas should be covered, practiced and assessed throughout the duration of the course. ‐Personal Profile Presentation: offers each course participant the opportunity to present a brief introduction about themselves, their career experience, interests and future aspirations. An excellent interactive way to engage course participants with the training programme from the start, the NEET teacher will take evaluation notes with regard to each presentation given. At the end of the course all course participants will be asked to present their view and evaluation of the week. However, on this occasion the skills, competencies and approaches they have learnt throughout the program will be examined and assessed by the course NEET teacher.
Location: Classroom
Type: Theory & Role‐Play Required Materials: Flip Chart, Pad, Pens No. of Participants: 10 Max
Duration: 1 Day Expected Outcomes: New Skills, Confidence, Communication, Awareness
This base module is a combination of techniques and tips for helping course participants learn and develop fundamental competences for their personal development and a future in education and employment and training. An interactive approach, is a fundamental aspect of this part of the first module. This engages course participants immediately, limits passive learning at this stage and promotes an atmosphere of ‘active’ participation.
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Module 2: Building a Strong Relationship
Get to know them
Often individuals that fall into the category of NEET’s have few opportunities to talk about worries and aspirations amongst peers or within their family. Poor academic attainment, limited employment experience and a narrow skillset rarely exist in isolation from other stakeholders: social services, family, college. Therefore, this training module aims to further engage and foster open interactions with the course participant and NEET Teacher, in a comprehensive way, to maximize the opportunity for effective training and building a lasting relationship together.
One‐on‐One conversation Course Participant Focus: individual one‐on‐one sessions with the NEET teacher will take place twice during the training programme. This gives the course participant time to air more personal issues regarding their development into education, employment or training and thus enables the NEET teacher to adjust and complement their training approach for the best interests of the participant. Worksheet 1 will provide some topics to discuss, but try a sit down open interaction to facilitate a conversation about: ‐Personal Barriers ‐Strengths ‐Ambitions ‐Qualifications ‐Familial Topics
Make sure to record and write down conversation topics and points to refer back to at the end of the course to evaluate personal progression. Trusted Communicator This module is fundamental in shaping a genuine relationship with the young course participant. The effect and impact of this relationship extends beyond the skills and activities of these Training Materials and aims to foster a genuine link with the young person who may, in the future, look to you for advice and guidance. An important aspect of effectively engaging with young people is to keep open minded and approachable. This is a powerful way of getting your point across and shaping behavior. However, do be conscious to still represent the teacher/trainer’s role of: maturity, professionalism and leadership.
Location: Classroom & Recreation Time
Type: Interaction, Communication
Required Materials: Worksheet 1, Pad, Pens
No. of Participants: 1 on 1 Duration: Continuous Expected Outcomes: Positive Relationships
Essential to the success of any effective training is the active engagement of course participants with the Teacher/Trainer and course content. This module will demonstrate how to engage, relate and foster relationships with the young course participants.
Engage
PersonaliseCommunicate
Fig 1‐Process of building genuine relationship with course participant
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Module 3: Mobility: Opening New Horizons
Exposure to new environments Mobility as a concept is key to this part of the module. According to a recent study by European Eurodesk (Eurodesk, Youth Week, Erasmus +, 2014), 92% of employers are looking for transversal skills in their applicants and 63% consider overseas experience in training an important factor when interviewing candidates. With such importance placed on this aspect of an individual’s development and acquisition of skills a core principle of the TMNT’s and this project’s approach to effective training for NEET’s, is taking young course participants to a different country to develop their: foreign communication skills, adaptability, curiosity about new challenges, tolerance towards different cultures and values, problem solving and decision making skills. Further evidence from the report supports the ET‐NEET’s Project’s vision for mobility, as it suggests that students that have spent time overseas acquiring these key skills are in a better position to find their first job and enhance their career development.
Making it HappenTaking the concept of this mobility and making it a reality by creating a cross‐border experience requires guidance, planning and a process model. The Mobility will take the form of a 5‐day short certified course in a particular discipline within a VET Training organisation offering an accredited training module: e.g sports coaching, powerboat skills, sailing, walking, leadership. This will provide the structure of the mobility and facilitate the other associated activities and modules in addition. The Mobility Process Model (MPM) is found below as a guide to inform your Cross‐border exchange.
Location: Cross‐Border Exchange Type: Taught Materials
Required Materials: Motivational Speaker,
Travel, Flip Chart, Pad, Pens, Worksheet 1
No. of Participants: 8 Max
Duration: 5 Days Expected Outcomes: New Skills, Confidence, Communication, Awareness, New Horizons
Exposing course participants to new environments, experiences and opening their eyes to new horizons is the central theme behind this module. Encouraging the young people to look beyond the environment that they currently inhabit, and be allowed to express their personal ambitions is a fundamental aspect of this effective training approach. This module will generate interest in the subject, but moreover provide a clear pathway, guiding students from their current situation to a tangible goal.
Assess
Logistics planning, Cost feasibility and a Risk assessment should be undertaken for the smooth operation of the
programme.
Connect
Working with the Training Course Provider collaborate on course content and incorporating TMNT Modules
Identify
Identify Cross‐Border Organisation able to offer an accredited short course. ET‐NEET's Course Finder Database can assist in
locating organisations
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Motivate It has been demonstrated by a recent study (Motivating & Counseling the Unemployed, 2013) that motivation is fundamental and powerful tool in helping people increase their chances of re‐employment probabilities.Taking the form of a Motivational speaker or group the key aim of their role is to inspire the young course participants into action, and reverse the negative connotations associated with being NEET into a mindset ready to find employment, education or training. The theme of the presentation should be focused on being able to “RELATE, MOTIVATE, EDUCATE”. With this approach, course participants are able to be inspired about a subject by an individual they can relate to. Subsequently, if there is more in common between the motivational speaker(s) and the course participants, effective steps to the next stage of employment are more likely to occur.
Direct Success Story “If I can do it, then you can too”, is a familiar quote in the field of training and motivational speaking. However, it is most effective if you can directly relate to the ‘successful’ individual yourself. This component of this module focuses directly on this principle and Promotes young people (now in employment,
Module 4: Motivate & Inspire
Location: Classroom
Type: Stories, Theory, Role‐play Required Materials: Motivational Speaker,
Travel, Flip Chart, Pad, Pens, Worksheet 1
No. of Participants: 8 Max
Duration: 0.5 Days Expected Outcomes: Mind‐Set Shift,
Inspiration, Confidence, Awareness,
Being NEET can have many negative characteristics associated with it such as; low self‐confidence, poor self‐esteem, insecurity, feeling of failure, lack of motivation and depression. Therefore, to help address this mindset of some individuals and assist to help change their view of their circumstances, an injection of inspiration and motivation is recommended.
education & training), who have previously been on the same course as the current participants, to come and speak about their experiences, methods, mindset and approach to breaking out of being NEET. This module activity can take the form of an interactive workshop to include either a single speaker, or a group to showcase their achievement. A key focus is on “making change possible”, and this theme is the approach the Past Course participant should adopt to connect in a way that is genuine and true with the course participants. The messages and advice imparted by the speaker will carry much weight and have a significant impact on the young people’s future direction and personal choices.
Engage Whilst a structured programme of Motivational Speaker and discussion is the framework to follow for creating this module, some latitude is more than acceptable for the style and approach of the delivery of this module, under the proviso the core theme and message of “Relate, Motivate, Educate” is adhered to.
Practical Tip Arrange a meeting with your motivational speaker/past course attendee prior to the delivery of this module on the course. Invite them to focus their message and content of the talk on their journey from unemployment to success.
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Hitting the Action switch The primary role of this module is to harness the positive, aspirational energy created by the motivational speakers and success stories of past course participants and channeling that into a clear, tangible roadmap for the young course participant to follow. The central aim of these Modules and Work packages are to create an effective programme of work to best re‐engage these young people into education, employment and training. Therefore, a Worksheet Roadmap that possibly contains the ‘keys to success’ is a very appealing prospect for the young course participant who, up until now, may have struggled greatly with the direction in which to head and the choices to make. With such potential benefits to the young person this module will generate strong engagement from the course participant and therefore for maximum impact and effect, creating the roadmap should be a 1 on 1 task. Some of the content and issues raised may be personal and sensitive in nature and whilst there may be some overlap of topics from Module 2, openly discussing options and choices are critical to creating an effective roadmap.
Module 5: ‘Turning Inspiration into Action’
Location: Classroom
Type: Theory & Written Advice Notes
Required Materials: Motivational
Speaker/Past Course Participant, Worksheet 2, Pad, Pens
No. of Participants: 1 on 1 Duration: 0.5 Day Expected Outcomes: Roadmap, Planning,
Goals, Confidence, Awareness
‘To find the destination, you must know the way’. Building on the success and inspiring content of the prior modules primarily focused around generating motivation, this section of the module focuses on this principle by giving course participants a clear roadmap and pathway, in stages, from their current situation to their desired career and personal development goal.
Using the Worksheet Worksheet 2 will act as your guide for this module as it provides a tangible framework for identifying the current situation of the course participant and outlining a pathway for the desired outcomes in terms of: personal, skills and employment goals. Using specific examples of past course participants, and knowledge from the training organisation, these goals and aims will be tailored to each individual attending the training course. Combining formal steps, in terms of qualifications and certifications and the need for certain informal skills; communication, presentation, teamwork etc, the steps will all be detailed in a goal and date orientated way for the course participant to follow. Additionally, this document will be able to be taken with the course participant post project, and therefore extend the reach and impact of the training programme.
Practical Tip When creating the roadmap with the course participant, make sure outcomes and key steps are a good balance of ambitious and achievable. Realistic targets will create a sense of success and drive motivation on the path to the overall goal.
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A Tangible Guide Maintaining the momentum and motivation required to make changes, adopt a new mindset and improve one’s skillset once the training NEET programme has been completed, is the challenge for many youth training courses. However, to help the course participants stay on track, and extend the impact of the training programme on their development, the ET‐NEET’s Programme will support the individuals by delivering a Mentoring Scheme, whereby on multiple occasions post‐training course, one of the ‘Past Course Participant Speakers’ will meet with the group (Max 5) and discuss: ‐Achievements ‐Key Goals Progress (Worksheet 1) ‐Personal Developments ‐‘Staying on Track’ This approach is fundamental in helping to ensure the training, resources, materials and personnel, dedicated to the young course participants, continues to exert its influence once the scheduled course has been completed.
Module 6: Relating & Mentoring
Location: Classroom
Type: Ongoing Mentoring
Required Materials: Past Course Participant, Worksheet 1, Pad, Pens
No. of Participants: 5 Max
Duration: Post Course Meetings
Expected Outcomes: Discipline, Confidence, Communication, Awareness
Stay ConnectedChanging the idea that, as a training provider you are merely processing young people through a system of affordable training and offering small amounts of guidance along the way, these Training Materials for NEET Teachers (TMNT) provide a system of engagement and effective methodologies to assist the personal and professional development of these young people in a comprehensive way. Keeping in touch with students within a professional context is an essential idea behind positive engagement and the continuation of the work and modules taught. Additionally, it provides the opportunity for willing candidates to act as a mentor as part of this module’s scheme and thus empowering them in a role to further build confidence and self‐esteem.
This module aims to create a system of ‘follow‐up’ meetings and group chats to engage and mentor the young course attendees on their ongoing path to education, employment and training. Monitoring their progress and tracking their key goals, these informal meet‐ups will be essential for the long‐term sustainability and effectiveness of the training.
Practical Tip To help keep the course participants engaged the ‘follow‐up’ meetings should be informal and accessible: coffee shops, cultural & social events, theatre, music etc.
TMNT page 8
Module 7: Evaluation of Course and Post-Training Follow Up
Specific Evaluation The first approach comprises a course specific evaluation from the point of view of the young course participant’s experience of the training course. This will be viewed in terms of: significant outcomes, goals achieved, expectations met and the effectiveness of training and will be completed in the pre‐prepared document (Worksheet 3). This process of evaluation will give specific insights into the quality and effectiveness of the content taught to the young participants and the relevance to their desired next step. It will provide a student orientated perspective of the training modules and therefore will be the most direct method of understanding ‘what works’ and the areas needed for improvement.
Individual Development The second element of this module focuses on the training organisation conducting the evaluation of their training by monitoring the development of the individual course participants. Tracking their progress into further education, employment and/or training is another key indicator of the effectiveness of the training provided. Monitoring the time period and ease of which the young NEETs found further education or employment post training course is a parameter that must be measured to determine best practice.
Effective Training Combination There is seldom a ‘one‐size‐fits‐all’ approach that consistently delivers. Therefore, any training organisation committed to providing relevant training to young people will need to alter, adapt and selectively implement (Fig 2) these TMNT modules to cater for the individual requirements of the course students. Many of these modules contain an interactive element, where a two‐way process is essential for maximizing the impact of the module. However, some course participants may initially be a little reluctant to fully become immersed in the activity and thus a more measured and appropriate response maybe required by the NEET Teacher. Module 8 addresses advice and pointers for the delivery of these TMNT modules, but at this stage it should be acknowledged that the views and feedback from the students and the training organisation’s own evaluation metrics should inform the selection and combination of modules that will be taught, to ultimately derive your own ‘Effective Training’ approach.
Location: Post Course Type: Survey & Assessment
Required Materials: Worksheet 3, Worksheet
1
No. of Participants: 15 Max
Duration: Continuous Expected Outcomes: Evaluation, Feedback, Communication
To ultimately understand the effectiveness of NEET training, feedback in the form of an evaluation should be common practice among training organisations. In this module we look at two approaches to gain an insight into the type, relevance and potential success of a given training methodology.
Evaluate
AdjustTest
Fig 2‐Process of refining course content
Practical Tip Monitoring of the course participant can be carried out at the ‘meet‐ups’ with the mentor (See previous module). Using Worksheet 1, the progress of the individual can be mapped and thus the mentor can provide data and information back to the training organisation for evaluation.
TMNT page 9
Module 8: ‘Training the Trainer’
Presentation One of the most important aspects of being an effective teacher is the role of presenting course relevant content in a manner and style that fits your audience. In the classroom, failing to communicate in a way that is engaging for your students, results in their learning being significantly compromised.A fundamental skill to engender trust and engagement is to be aware, and have some knowledge of each of the course participants, before the training programme begins. Gaining an insight into their; interests, likes and experience will help you relate the training content in a way that is oriented to the individual. The information for this approach will have been gathered in the pre‐course questionnaire.When addressing the course participants, a professional tone is essential. However, depending on the selection and variety of course participants you may have to adjust your style accordingly, in the best interests of conveying the training materials effectively.
Effective Communication How the message and course content is conveyed to course participants ultimately dictates how effective the training is. When communicating course content, speak with confidence and ease and demonstrate genuine interest in the content and individuals. Being clear, assured and not being afraid to repeat certain modules are fundamental aspects of a successful teacher. A more interactive style of teaching will engender engagement and mutual trust. Try to avoid robotic reproduction of training materials from slides or notes. Remember: ‘if you care, they will too’.
Methodology Considerations The ET‐NEET’s Project actively promotes an interactive style of teaching and training. Every 30 minutes mix up your teaching style. Studies have shown a typical student’s attention span to be some 15‐20 minutes. To ensure the continued engagement of all course participants include: group activities, classroom presentation, question and answer sessions, informal discussions and ongoing summaries and assessments.
Location: N/A Type: Personal Instruction Required Materials: Worksheet 4, Pad, Pens
No. of Participants: 1 Duration: N/A Expected Outcomes: Self‐Analysis, Personal Evaluation, Personal Development
Optimizing training content and materials is the most significant job of the NEET Training Teacher. A recent study (2014, University of Washington, Active Learning) has shown that passive learning, the traditional style of delivering content to students in classrooms, is up to 1.5 times less effective than a more active and engaging style. Therefore, to aid NEET training Teachers delivering the training materials, this module addresses multiple fundamental approaches and methods determined by the ET‐NEET’s Project to be essential in the toolkit of a NEET Teacher.
Practical Tip Worksheet 4 will help you record some details of what works and styles, approaches and methods to avoid when teaching and training the course participants.
TMNT page 10
Worksheet 1: Pre-Course Info Survey
How to use this worksheet Hi There, We hope you are looking forward to your upcoming training course. It would be great to get to know you a little before you join us on the forthcoming skills training programme. It would really help us if you could fill out this short survey, to give us a better idea of what sort of experience you have in work or school, and skills you may have and what you would like to gain most from the course. See you soon!
Personal Profile Name: D.O.B: Current Occupation: Do you have any qualifications? What areas are you interested persuing a career in? What 3 skills would you like to take away most from the training course? Describe your work life in 5 years?
Dietary/Health Requirements?
TMNT page 11
Worksheet 2: Personal Development & Career Pathway Roadmap
How to use this worksheet This worksheet is to be used in conjunction with Module 5. Its aim is very simple, in so far as it provides you with a clear ‘plan of action’ for your own personal development. It charts your current situation now, to where you want to be working and the skills you want to possess. The ‘Key Goals’ will show you how to go about achieving them, in a way that is easy to follow.
Current Situation Employment/Education/Training: Skills & Qualifications: Personal:
Desired Outcome Employment/Education/Training: Skills & Competences: Personal:
Key Goal 1
Key Goal 2
Key Goal 3
TMNT page 12
Worksheet 3: Post Course Evaluation
How to use this worksheet This worksheet is to be used in conjunction with Module 7. To get a better idea of your experience of the training programme you attended: positives, key skills learned, highlights, suggested improvements‐ we would like you to complete this short ‘Course Evaluation Survey’ to help us better understand out current training approach and how we can improve.
What was the Training Course you attended?
Why did you Attend?
What Skills did you learn throughout the programme?
Which element of the course was the most important for you?
What didn’t we do so well?
TMNT page 13
Do feel more confident about your next steps in further education, employment or training? What are your plans for the near future? Any other comments?
Thanks for your help!
Worksheet 2: Post Course Evaluation
TMNT page 14
Worksheet 4: ‘Training the Trainer’
How to use this worksheet Sometimes knowing what doesn’t work is as valuable as knowing what does. This Worksheet addresses this idea by providing you with the opportunity to list: approaches, styles and methods that in your experience have been ineffective and have limited the engagement of an audience. Explicitly recording these ideas will be useful as a constant reminder and guide to help ensure you remain engaging and relevant throughout your teaching.
Unsuccessful Approaches and Styles: 1. 2. 3. 4. 5.
TMNT page 15
Strengths Weaknesses
o Capacity:
Current training programs can meet the demands of the training provision required for NEET’s.
o Youth Guarantee: EU Policy will give students the opportunity to receive a work experience placement and training within 4 months of becoming unemployed/leaving formal education.
o Generic Training Methodology: National Legislation
lacking tailor-made approach, uninspiring content o Skills Mismatch:
Poor computability between education attainment and employment requirements
Opportunities Threats
o Joined Up Working:
Promoting collaboration between all stakeholders o Mobility
As a tool for increasing the engagement and effective training of youths
o Results Rich, Effectiveness Poor: Over emphasis on attaining local/national targets in favor of delivering a successful and effective training approach
Appendix 1: SWOT Analysis Exercise
Overview What works well in your current NEET Training Course? Could you improve your communication? Are there sufficient teaching materials available? Is funding holding you back? These are all very valid questions that form the basis of an evaluation of your organisation’s current approach to training young people. To better understand what’s good and highlight areas to work on, the following exercise has been created. Simply complete the appropriate boxes with a few bullet points in each, that express your view of the training currently on offer. It will help you build on the strengths and address the negatives. We have provided you with a few examples to get you started.
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Case Study 1: ‘Pathways to success’ -Northern Ireland
EffectiveCollaboration
Public
Private
Voluntary
Fig ‐ Cross sector working in the field of youth training
TMNT page 17
Case Study 2: ‘Unemployment in Spain’
TMNT page 18