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Graphic Examples
Matthew McElwee
Thank you for your time
I understand these are random slides, and may not make sense out of context. Thank you for
understanding
4
4R Model
• Relationships– Strategic Relationships,
employee ownership and information sharing
• Roles– Selective Recruiting,
Cross Utilization and Training
• Responsibilities– More engaged workforce
• Results– Competitive Advantage
ResultsResults
ResponsibilitiesResponsibilities
RolesRoles
RelationshipsRelationships
People per mile radius
We have separated the number of people that live within the given
Area from the proposed location by 1, 3, and 5 mile radius.
992
6,595
16,293
996
6,497
15,756
873
5,056
11,545
555
3,594
8,700
271
2,207
5,537
2111,951
5,191
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
Age 50-54 Age 55-59 Age 60-64 Age 65-69 Age 70-74 Age 75-79
1 Mile
3 Mile
5 Mile
Demographics within 5 Miles
16,293
15,75611,545
8,700
5,5375,191
2008 Age 50-54
2008 Age 55-59
2008 Age 60-64
2008 Age 65-69
2008 Age 70-74
2008 Age 75-79
We have a potential of 20,245 individuals in our
target segment group.
Altman Z-Score
The Z-Score Formula
Z = 1.2* X1 + 1.4 * X2 + 3.3 * X3 + .6 * X4 + .999 * X5
X1 = Working Capital / Total assets
X2 = Retained earnings / Total Assets
X3 = Earnings before interest and taxes (EBIT) / Total Assets
X4 = Market value of equity / Book value of Debt (i.e. Liabilities)
X5 = Sales / Total Assets
Verizon Wireless Marketing
Business 645
10
RPS and Systems Thinking
Customers
Plan Specialists
Operations Managers
Processes Company Plans
Customer Service Reps (CSR’s)
Trainers CRM application
Forecasts
TrainingTechnology
Staffing
Monitors
11
Additional Resources
Outstanding Organizational Performance
Outstanding Management
Transformational Performance Measurement
Basic Performance Measurement
Four Keys to Transforming Performance Measurement
12
Hierarchy of RPS
RPS Operations Manager
4 Customer Service Managers
4 Customer Service Managers
4 teams of 16 Customer Service Representatives
13
RPS Operations Manager
4 Customer Service Managers
4 Customer Service Managers
4 teams of 16 Customer Service Representatives
Ownership!
Continuing Education
A Study of Clinical Competency Needs for Better Utilization of Education
Funds for Rehabilitation Professionals in a Transitional
Care Facility
How the “System” works
Implementation
Communication & Reporting
Processes & Procedures
Production & Efficiency
Performance Measurement
Land Use & CRP
Graphic Examples
Matthew McElwee