FOOTPRINTS AT POMONA

Matthew WalkerHelpdesk Manager

Pomona College

About Pomona College

Premier liberal arts college in Southern California, est. 1887

Part of the Claremont Colleges consortium

1,500 students (95% residential), student-faculty ratio of 8 to 1, avg. class size 14

Ranked #6 Liberal Arts College by USNWR

About FootPrints

100% web-based service desk management product

Supports our ITIL initiatives with workflow automation

Easy e-mail integration for updating/closing tickets No programming or deep technical knowledge

required to implement, administer, or customize Add-ons include change management, asset

management, configuration management, and service catalog

Live demo here

Live demo here

Live demo here

QUESTIONS?

Please visit http://www.resnetsymposium.org/rspm/evaluation

Contact information:mwalker@pomona.edu Mattwalkr (AIM)www.facebook.com/maw04747