Maximo Physical Assets in the Smarter WorldMaximo Physical Assets in the Smarter World

Facing the challenges of Physical Asset Management on a Smarter Planet...

• Persistent challenges remain to maximize life cycle performance of complex products and physical infrastructure

• Companies can no longer afford the status quo, due to intense economic, regulatory, and competitive pressure

• Organizations are investing in complex products and physical infrastructure that is increasingly instrumented, interconnected, and leveraging ‘operational technology’

• Value creation is being limited by cultural, process, and information silos

• IBM believes there is a new approach to solve these persistent challenges, we call this ‘Smarter Infrastructure’

• Enabling process and data integration across the life cycle• Managing and securing ‘operational technology’• Turning vast amounts of operational data into insights

EXECUTIVE SUMMARY

On today’s Smarter Planet, businesses globally are challenged to innovate while managing an unprecedented rate of change ….

CEOs anticipate

turbulent change and

bold moves ahead.

CEOs anticipate

turbulent change and

bold moves ahead.

80%80%

Uncover newProfit opportunity

Build operating dexterity

Reinvent customer relationships

* Source: IBM CEO Study

3

Speed Value

Smartphones and 1.2 billion mobile employees by 2014

1Billion1Billion

Extended Reach

view cloud as critical to their plans

90%90%

of digital content in 2012, up 50% from 2011

2.7ZB2.7ZBNew Insights

Intelligent business assets

20B+20B+Responsiveness1.1. Technology factorsTechnology factors1.1. Technology factorsTechnology factors

2. People skills

3. Market factors

4. Macro-economic factors

5. Regulatory concerns

6. Globalization

7. Socio-economic factors

8. Environmental issues

Factors impacting organizations:Factors impacting organizations:

Technology will play the key role in success …

IBM Global CEO Study

1

4

Today’s business infrastructures are becoming inhibitors to business changeToday’s business infrastructures are becoming inhibitors to business change

But organizations must transform IT from cost centers driving on-going operations to strategic centers of business innovation

5

Lo

we

r C

ost

s &

Eff

icie

ncy

Lo

we

r C

ost

s &

Eff

icie

ncy

Tran

sform

ation

& In

no

vatio

nT

ransfo

rmatio

n &

Inn

ov

ation

The Economics of Computing are ChangingThe Economics of Computing are Changing

Rethink IT

Reinvent Business

• React with Agility

• Speed innovation

• Improve economics

• React with Agility

• Speed innovation

• Improve economics

• Improve operating dexterity

• Reinvent client relationships

• Provide new profit opportunity

• Improve operating dexterity

• Reinvent client relationships

• Provide new profit opportunity

Thus, organizations are creating new business-IT partnerships to apply technology in new, innovative ways

6

IBM is helping organizations embrace bold strategies to Rethink IT, and Reinvent Business services, processes, & relationships…

7

Speeding service delivery from 45 days to

20 minutes

Speeding service delivery from 45 days to

20 minutes

Recognizing & repairing over 50% of issues before

operations impact

Recognizing & repairing over 50% of issues before

operations impact

Increasing sales with new promotions from

15% to 75%

Increasing sales with new promotions from

15% to 75%

Reducing the time it takes to backup critical

data by 80%

Reducing the time it takes to backup critical

data by 80%

Optimize with Cloud

Deploy Smarter Physical Infrastructures

Extend to Mobile Devices

Protect & Manage Data

The impact is felt across the enterprise

Inventory Managers can see how to streamline inventory and resources across the organization Plant Asset

Managers can see where to optimize underperforming assets & mitigate compliance risk

Finance can see the entire inventory and analyze return on assets for financial reporting

Maintenance Managers can see job plans enabled by availability of information to increase asset capacity

Service Desk Technicians can see asset data to streamline service request handling and expedite incident & problem resolution

Purchasing Managers can see costs and orders enterprise-wide for price comparisons, discounting, standardization and order tracking

Facilities Managers can see assets across to optimize power consumption and reduce unplanned outages

Risk Managers can see asset detail to ensure regulatory compliance and mitigate risk

Contract Managers can see asset related contracts; negotiate vendor T&Cs and monitor supplier performance

Engineering can see failure information and maintenance status to implement corrective changes

Operations can see asset conditions in sufficient detail to improve asset utilization & performance

8

Success is driven through a holistic approach to delivering and managing services that adapts to changing business priorities…

VISIBILITY VISIBILITY CONTROL CONTROL AUTOMATION AUTOMATION

See and understand See and understand your business your business

in real timein real time

Transform and Transform and adapt while adapt while limiting riskslimiting risks

Standardize best Standardize best practices and achieve practices and achieve

greater efficiencygreater efficiency

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Business Impact of Asset Management

LimitedResources

ComplianceFramework

MaximizingReturn on

Assets

Highestreliability

Lowestcost

Comply withregulations

Reduce labour costs

Improve planning & scheduling

Reduce Inventory

Increase availability& reliability

Able tomanage

risk

Maximize output

Visibility – asset-based services

view

Retain knowledge& enhance operational

performance

Add agility intooperations

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• Addresses asset management challenges for line of business operations and IT

• Consolidates point solutions for Asset and Service Management into one logical suite of applications

• Manage risk and compliance• Includes enhanced Workflow

• Event Driven• Context-based• Escalation Manager

• Provides Service Management capabilities for• Asset Owners• Asset Managers• Service Providers

• Next generation J2EE Technology Platform• Support ITIL processes • Service Oriented Architecture (SOA)

IBM’s Asset Management Solution: Maximo

MAXIMO ASSETMANAGEMENT MAXIMO ASSETMANAGEMENT

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Easy Customer Configuration Capabilities

Packaged ERP Integration

Role-based User Interface

Business Process Configuration

Database

CECOMAMCOM

Site

1

Corp

us

Christie

Site

4

Tob

yhann

a

TACOM

Red

Riv

er

Site

Multi/Site – Multi/Org Data Segmentation

12

IBM Maximo Asset Management; a deeper look

Performance Management – EAM KPI’s

Workflow – Event Driven, Escalation Manager

Service Oriented Architecture Platform

Advanced Analytics

Manage Physical Assets – Core EAM Business Processes

Asset Management

Work Management

Materials Management

Purchasing Contract Management

Service Management

Locations

Repair Facilities

Asset

Asset Templates

Failure Codes

Linear Assets

Visual Control

Condition Monitoring

Meters

Meter Groups

Request for Quotation

Receiving

Receiving Inspections

Shipment Receiving

Purchase Requisitions

Invoices

Invoice Reversals

Purchase Orders

Revisioning

Receipt Tolerance

Desktop Requisitions

Item Master

Storerooms

Inventory

Inventory Usage

LIFO/FIFO Costing

Consignment

Transfer via

Shipment

Default Costing

Condition Codes

Stocked Tools

Service Items

Job Plans

Revisioning

Routes

Service Requests

Work Order Tracking

Assignment Tab

Hard/Soft Reservations

Repair Facilities

Safety

Quick Reporting

Labor/Crafts

Tools

Preventive Maintenance

PM Forecasting

Master PM

Purchase Contracts

Master Contracts

Warranty Contracts

Lease/Rental Contracts

Labor Rate Contracts

Premium Pay Rates

Payment Schedules

Service Groups

SLA Management

Change Management

Incidents

Problems

Changes

Releases

Solutions

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Asset Management

Work Management

Materials Management

Purchasing Contract Management

Service Management

Example – Register Assets

Performance Management – EAM KPI’s

Workflow – Event Driven, Escalation Manager

Service Oriented Architecture Platform

Advanced Analytics

Manage Physical Assets – Core EAM Business Processes

Locations

Repair Facilities

Asset

Asset Templates

Failure Codes

Linear Assets

Visual Control

Condition Monitoring

Meters

Meter Groups

Request for Quotation

Receiving

Receiving Inspections

Shipment Receiving

Purchase Requisitions

Invoices

Invoice Reversals

Purchase Orders

Revisioning

Receipt Tolerance

Desktop Requisitions

Item Master

Storerooms

Inventory

Inventory Usage

LIFO/FIFO Costing

Consignment

Transfer via

Shipment

Default Costing

Condition Codes

Stocked Tools

Service Items

Job Plans

Revisioning

Routes

Service Requests

Work Order Tracking

Assignment Tab

Hard/Soft Reservations

Repair Facilities

Safety

Quick Reporting

Labor/Crafts

Tools

Preventive Maintenance

PM Forecasting

Master PM

Assignment Manager

Purchase Contracts

Master Contracts

Warranty Contracts

Lease/Rental Contracts

Labor Rate Contracts

Premium Pay Rates

Payment Schedules

Service Groups

SLA Management

Change Management

Incidents

Problems

Changes

Releases

Solutions

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• Powerful Integration Framework

– Native, message based XML integration• Compatible with current industry standards

(OAG, WSI)

• Designed to fit centralized EAI strategy

• Exposed as Web Services

– “Loosely Coupled“ - supports Platform evolution• communication protocols, & business process

• changes

– Out-of-the-box “productized” integration • ERP- Oracle & SAP

• E-Commerce – OCS

Maximo Integration Platform

15

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Asset performance management is much more than just an EAM application

MeteringMeteringSensingSensing

Real Time Data Integration

Real Time Data Integration

Real Time + Historical Data

Real Time + Historical Data

Data Modeling + Analytics

Data Modeling + Analytics

Visualization + DecisionsVisualization + Decisions

Wor

k re

sults

, Act

ions

and

Out

com

e re

views

Feed

back

, pos

sible

pro

cedu

re o

r pla

n up

date

s

Feedback to user and data source;Incentives and actions to change behavior

Automated Condition Based Maintenance

Work ExecutionWork Execution

• Real-time monitoring of data

• Detection of issues within the Plant

• Predictive models

• Anticipate and circumvent outages

• Automate and optimize processes and improved decision support

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Leveraging investment in Operational Systems

– SCADA• Operational statistics

• Power usage

• Load Management

– DCS• Remote Assets

• Intelligent Componentry

– Real Time Operations & Events • OsiSoft

• Event Capture Systems

• PLC Systems

– Integration to other Business Applications

• Financial

• Spatial

• Document Management

Maximo

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Visibility Control Automation

Smart Assets Enable Innovation

Streamline processes & accelerate growth

Reduce asset related service outages with proactive practices Automate workflows to enhance operational efficiencies Help IT and Operations work together to support IT-enabled assets.

Improve service quality to achieve high customer

retention See what you have, where it is, who is using it and what it costs Contextual role based views with KPIs Optimize business decisions with accurate and timely information

Maximize return on assets & reduce risk

Control and reduce TCO of asset infrastructure throughout the lifecycle Mitigate regulatory environmental and safety compliance risk Increase efficiency of workforce while capturing knowledge

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Questions?

Thank you