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Bill HeffermanMay 23, 2017
Resilience and Thrivingin the face of change and adversity
Who do we have here today?
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Resilience topics for today
What it isand whyit matters
What neuro-science has
to say about it
How to developit in ourselves
and others
©ACMP 2017 #ACMP2017
Resilience is the ability to adapt to, recover from,and grow through adversity, change, and uncertainty.
The ability of something to return to its original shape after it has been pulled, stretched, pressed, bent, etc.
Thriving is achieving outstanding growth and flourishing despite or because of circumstances or conditions.
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Why we should all care about resilience
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A ship in harbor is safe, but that
is not what ships are built for.
John A. Shedd
Think about someone you know whom you consider to be a resilience role model.
What are some of their resilient attributes and behaviors?
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Our resilience role models
ResilienceBehaviorsLanguageAttitudes
Other characteristics
Non-resilienceBehaviorsLanguageAttitudes
Other characteristics
“Abovethe line”
“Belowthe line”
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Challenge
Threat
Growth + Learning
Giving up
Connection
Disengagement
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* These three factors are drawn from Kelly McGonigal’s “The Upside of Stress”
Resilience topics for today
What it isand whyit matters
What neuro-science has
to say about it
How to developit in ourselves
and others
©ACMP 2017 #ACMP2017
NeuroplasticityNeurons that fire togetherwire together
ConditioningStates become traitsTrain your mind . . .and change your brain
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Attentionand
Perception
See
Thoughts,Feelings,Attitudes, and Beliefs
Think-Feel
Actionsand
Behaviors
Do-Say
Attentionand
Perception
See
Thoughts,Feelings,Attitudes, and Beliefs
Think-Feel
Actionsand
Behaviors
Do-Say
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Threat
Giving upDisengagement
Non-resilient survival mode
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Challenge
Growth and LearningConnection
Resilient thriving mode
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Your brain’s negativity bias
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47%
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Resilience topics for today
What it isand whyit matters
What neuro-science has
to say about it
How to developit in ourselves
and others
©ACMP 2017 #ACMP2017
Urgent CareResiliencePractices
DailyResiliencePractices
SituationalResiliencePractices
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Three kinds of resilience practices
Urgent CareResilience
SituationalResilience
DailyResilience
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www.peoplefirm.com/ChangeResilience
Think about a difficult situation that is a problem or challenge for you.
Reflect on that challenge as we do the following resilience practice.
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Powerful questions for resilienceRise to the challenge
What is the positive challenge or opportunity here?What is my bigger-than-self goal in this situation?What larger purpose might I serve in dealing with this situation? What is the hidden gift in this problem or situation?
Connect with others
Who might be able to help me here? How might they help me?Who else might be having this problem now? How might I help them?What wise advice would I give to my best friend in a similar situation?
Learn and grow
What might I learn from this situation? How might this make me bigger-better-stronger? How can I be my best in this situation?
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Resilience practice in a nutshellAccept that life is one big long resilience practice.Show up for practice. Or you might wallow below the line.
PAUSE — are you above the line or below the line? If you’re below the line, welcome to being human.Accept it. Don’t panic. Take a few breaths.
Practice self-compassion — be your own best friend.Being overly hard on yourself (and others) is a surefire resilience killer.
Below the line? Seek higher ground! Use powerful questions for self and others.Focus on bigger-than-self goals. Ask yourself a powerful question or two. Embrace and make use of the healthy stress that comes with being a bigger-better you.
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Developresiliencein leaders
Build challenge, connection, learning, and growth into your change
plans and activities
Developresiliencein peopleimpacted
Integration with change management
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Today . . . After the conference . . .
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Some of my favorite resilience and thriving resourcesThe upside of stress by Kelly McGonigalPositive Intelligenceby Shirzad ChamineMindsetby Carol DweckJust one thingby Rick HansonYou are not your brainby Jeffrey SchwartzBouncing Backby Linda GrahamUpside: The New Science ofPost-Traumatic Growthby Jim RendonThe Power of TEDby David Emerald
How to make stress your friend by Kelly McGonigal (TED)Know your inner saboteursby Shirzad ChamineThe power of believing that you can improve by Carol DweckHardwiring happinessby Rick HansonGrit: the power of passion and perseveranceby Angela Lee Duckworth75-year Harvard Study: Happiness comes from one thingby Robert Waldinger
Books
Videos
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Want more?Free webinar (to share with others)Additional resilience practices
www.peoplefirm.com/ChangeResilience
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