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MBA 501 Managing the Networked Enterprise Spring 2014
MBA / MScIB Program
Faculty of Management
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
1
Detailed Course Outline
MBA 501 Managing the Networked Enterprise
http://wordpress.viu.ca/profsaghafimba501/
Spring 2014 Instructor Course Dates Prof. Lili Saghafi May 26 th, August 1 Email: [email protected] Email: [email protected] Course Website: http://wordpress.viu.ca/profsaghafimba501/home/ Web: https://sites.google.com/site/professorlilisaghafi/
Course Web Site: www.viu.ca/mba
Classroom Hours Office Hours
MBA SECTION I14N72, SECTIONI14N70, SECTION I14N71
COURSE DESCRIPTION: For graduate and executive level MIS students, and practicing IS managers. A thorough and practical guide to IT management practices and issues. Comprehensive coverage of IS management practices and technology trends for advanced students and managers. Through an approach that offers up-to-date content and full-length case studies, this course addresses the ways in which managers use modern business information systems and networks to enhance the management process and promote business outcomes. Building on core concepts of the role and function of information systems in the organization, the course will focus on the key areas of management decision making related to investment in and strategic management of information technology resources. The impact of digital network and communications technology on modern business activities and strategies will be a core theme of the course.
Mon-Wed 9:30-11:30 SECTION I14N72,
B200/R238
Mon-Wed 1:30-3:30 SECTION I14N70,
B200/R238
Tues-Thu 3:00-5:00 SECTION I14N71,
B200/R237
Mon-Wed 12:00-1:30 Tue-Thu 1:30-3:00
Outside of regulated hours by appointment Office 250-340
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
2
COURSE OBJECTIVES
Course introduces the basic functional areas of business and how they are related. It demonstrates how information systems that are not effectively integrated fail to support business functions and business processes that extend across functional area boundaries. By contrast, students clearly see how integrated information systems help organizations improve business process and provide managers with accurate, consistent, and current data for making informed strategic decisions. Cases and real examples throughout this course not only thoroughly introduce the practical aspects of information Systems but also prepare learners for ongoing IS/IT success in business today and tomorrow.
the course enable students to:
examine the role of computerized information systems (IS) within the business organization
understand a range of issues raised for managers through the use of computerized IS within the organization
This Course may be subject to receive Statement of Accomplishment from the professor (rules and Regulation may apply)
Specific topic coverage includes:
Nicholas Carr, “Does IT Matter?” Evolving Value Chain, Bitcoin in public ledger for account, as a number in the
account In memory computing , SAP HANA Cloud Computing Grid Computing Outsourcing Open Source Mobile Trends Ubiquitous Computing Bi & Big Data BYOD Internet of things Predictive Analytic and their use in Business performance
Learning Outcomes Knowledge and Understanding Successful students will have a knowledge and understanding of:
concepts relating to the role and function of networked business information systems, and the typical applications found in the modern organization;
typical activities and decisions involved in the acquisition and/ or development and management of networked business information systems and their impact on organizations;
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
3
information systems and eBusiness strategy ; the development and use of networked business information systems in the
context of promoting overall business objectives, and the place of information technology management within the organization;
how networked business information system activities are led and managed in the context of the intersecting interests of business executives, IT executives, partner organizations, and IT users.
Skills and Attributes Successful students will have the ability to (skills and attributes):
explain the role of, and comment on a range of modern business applications; survey the range of activities involved in, and decisions related to, the
acquisition and/or development of a business information system; comment critically on information systems and eBusiness strategy; appreciate the effective use of communications and information technology; present a rationale for decision-making around the strategic use of networked
business information systems using appropriate supporting data
Prerequisite none Semester Credit
3 -
Text/Lab Books
Managing Information Technology, 7/E
Carol V. Brown
Daniel W. DeHayes
Jeffrey A. Hoffer
Wainright E. Martin
William C. Perkins
ISBN-10: 0132146320 • ISBN-13: 9780132146326
©2012 • Prentice Hall • Cloth, 744 pp
Suggested book to review:
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
4
IT Strategy, 2/E
James D. McKeen
Heather Smith
ISBN-10: 0132145669 • ISBN-13: 9780132145664
©2012 • Prentice Hall • Paper, 336 pp
Published 07/25/2011 • Instock
ASSIGNMENT OVERVIEW To be given separately Teaching strategies
A variety of teaching strategies may be used in this course including but not limited to: lecture, discussion, online sessions ( if technology permits), classroom exercises, lab exercises, demonstrations, workshop , video and examinations. Also possible Online synchronous format. Synchronous classes meet online on the same day and time every week. With this format, you'll have live chat with the professor, supported by a "Google Hangout". You can also use real-time text messaging to ask questions or interact with your professor and classmates. Online asynchronous format. Online asynchronous classes provide the maximum scheduling flexibility, allowing you to attend class any time, 24 hours a day, seven days a week. With this format, you'll access recorded online sessions, and other instructional materials via the Internet. You'll also participate in online discussions via chat, which permit more interaction among classmates and the professor. (When policies permits)
Method of Evaluating Students
Remarks Points
2 Assignments Passing/Failing mark
Failing to hand in these assignments
will result of reduction of your
project mark at the end as well
20
Project Report 10 marks (Group mark,
Group Working should be Properly
and it will be evaluated at the
end of the course) 10 Marks
Presentation (Individual Mark)
20
Final exam Written Exam 40 Midterm Quizzes Written Exam 20
100
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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Examinations: There will be one midterm and one final examination. Exams have to be written in pen. Please refer to the tentative schedule on the next page for locations and times. It is expected that the students will be available to take the exams at the scheduled dates and times. Attendance Policy
Attendance in class is mandatory. Students are responsible for all material and assignments given in class whether they are present or not. It is the responsibility of the student to obtain notes, assignments, etc. for any missed class from a fellow student.
Any uncoordinated, unexcused missed exam will result in a score of 0 for that exam.
Requirements for Successful Completion of the Course
In order to successfully pass this course, students are required to achieve at least 55/100 on the combined Mid-Term/Final Examination total, as well as to complete all assignments and the project.
Grading Scheme
A+ 90 – 100% B+ 76 – 79% C+ 64 – 67% D Referrals
A 85 – 89% B 72 – 75% C 60 – 63% F <55 Failure
A- 80 – 84% B- 68 – 71% C- 55 – 59%
Important Notes: There will be no make-up examinations under any circumstance. Late submissions of assignments will not be accepted. Class Participation: Students are expected to read the assigned chapters, and come to class prepared to discuss the chapter content including the end-of-chapter cases and exercises assigned.
Contract
During your first meeting as a group, draft a contract, listing the ground rules of your group work and indicate what is expected from each member and what are the consequences of not abiding these rules would be. After a couple of weeks you review the contract and make any necessary adjustments. Some items to be included in the contract, are:
lateness to meetings
absences from meetings
leadership - students are required to rotate leadership at least once through the group before they experiment with any other manner of assigning leadership
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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participation in group decisions/discussions ,etc.
Important document about ground rules of how to make this contract is provided to you
Team Case Assignments
Team Presentation
A problem-solving approach to case analysis will be introduced in class. For this approach, the team should take a consultant role, and assume that it was hired by the organization to:
Make use of your knowledge of IS management; Provide an objective opinion on one or more problems; Provide realistic options for action for this organization
For other cases, a problem-solving approach may not be relevant, and the team should take an educator role. The case may be viewed as a “textbook example” to be critiqued in relation to other class readings and/or experience.
Written Presentation
The text should be a maximum of 6 double-spaced pages. You should include copies of all tables, diagrams, etc. used in your presentation. The cover sheet should include team member names. Provide copies to each member of the critiquing team and 2 copies to the instructor.
Oral Presentation
The presentation should be your professional best, last no more than 30 minutes, and each team member should have a part. You should illustrate your presentation with PowerPoint slides; be sure that the fonts on these sides are readable when projected in your classroom.
Oral Critique
There will be a 5-minute break after the oral presentation while the critiquing team prepares. During this time the other class members will complete a presentation evaluation form for each presenter.
The critiquing team should point out the positive aspects of the case presentation as well as those areas where there may be room for improvement or alternative conclusions. If a problem-solving approach was appropriate for this case, the critiquing team should evaluate the case presentation for the following:
Accurate assessment of the current situation; Complete formulation of issues or problems; Technologically and organizationally sound recommendations for action
If a problem-solving approach was not appropriate, the critiquing team should evaluate the case presentation for:
Accurate presentation of the situation; Relevant application of class readings and experience
If your team has little to actually criticize about the earlier presentation, your team
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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should at least present some alternative recommendations and the implications (or “next steps”) that you would recommend.
PROJECT
Project details will be distributed separately. No late project will be accepted.
TOPICAL OUTLINE
PART I: INFORMATION TECHNOLOGY 1. Managing IT in a Digital World 2. Computer Systems 3. Telecommunications and Networking 4. The Data Resource PART II: APPLYING INFORMATION TECHNOLOGY 5. Enterprise Systems 6. Managerial Support Systems 7. E-Business Systems PART III: ACQUIRING INFORMATION SYSTEMS 8. Basic Systems Concepts and Tools 9. Methodologies for Custom Software Development 10. Methodologies for Purchased Software Packages 11. IT Project Management PART IV: THE INFORMATION MANGEMENT SYSTEM 12. Planning Information Systems Resources 13. Leading the Information Systems Function 14. Information Security 15. Legal, Ethical, and Social Issues
SOME USEFUL INFORMATION:
PROJECT MANAGEMENT TOOLS
Project Track Express!
http://www.freedownloadscenter.com/Business/Project_Management/ProjectTrack_Express_.html
AtTask Project Management application Trial Version
https://www.attask.com/signup/step_1
Video Demo
http://www.attask.com/overview/view_demo
Note:
Any person with any disability, please contact Office for Students with Disabilities as soon as possible, Please remember that you should provide me a letter from Office for Students with Disabilities maximum in the second week of the course
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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Important dates University Calendar:
Academic Standards and Procedures
Assignments must be submitted in digital format via email to
[email protected] by the indicated due dates and times
Extensions will be granted only on medical or compassionate grounds and will not be granted because of work or other commitments. Requests for extensions must be made in writing to the professor prior to the due date. Medical certificates or other evidence must be attached and must contain information that justifies the extension sought.
Late assignments that have not been granted an extension will, at the
professor’s discretion, be penalized by ten per cent (10%) of total marks from the mark that would otherwise be awarded for each full day overdue. Assignments more than 5 days late will not be accepted (this includes weekends and holidays).
Assignments must be free of spelling, punctuation and grammatical errors.
Assignments containing such errors will receive penalties (i.e. mark deductions).
Use a title page for assignments ( TEMPLATE WILL BE PROVIDED)
“Free riders” are individuals who coast on or use the efforts of others. It can
be a problem in academic settings when teamwork is submitted for credit. Therefore, it is important that each group member makes effective contributions to the assignment. The teamwork assignment must include a statement, signed by all group members, to acknowledge that each team member has contributed equally.
Please Note: The Code of Conduct is outlined in the University academic regulations. Please be familiar with the regulations. They will be applied.
Academic Misconduct
Academic misconduct will not be tolerated. Academic misconduct includes, but is not limited to: giving or receiving information during any quiz, test or exam; using unauthorized sources of information during any test or exam; and plagiarizing the work of another person. A full version of this policy can be viewed on the internet at http://www.viu.ca/policies/policy.asp?rdPolicyNumber=99.01
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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Referencing
Plagiarism refers to the practice of presenting the words of another author (it may be a text writer or another student) as your own. This is not permitted. At times you will be asked to learn about and discuss the views or theories of others. This should be done with appropriate acknowledgement of source materials. In other words, you must reference your work. Acknowledge your sources – both direct and indirect quotes – with in-text citations. Refer to “Quote Unquote” for detailed instructions. Faculty of Management requires the Harvard style of referencing for academic papers. Please see Quote, Unquote Referencing, at: http://viu.ca/business/pdfs/QuoteUnquoteReferencing.pdf
TENTATIVE COURSE SCHEDULE
Readings, Project due Dates, and Exam Dates
Week Session Topic Reading Assignment / Case Study Assignment
Dues/Deadlines for Assignments
and exercises
Week 1 First Course Introduction;
Managing IT in a Digital World
“Does IT Matter?”
Big Data, Analytic
Sarbanes–Oxley act
Chapter 1
Enron Case
PM software to deal with team
work
Second Managing IT in a Digital World
Evolving Value Chain
Computer Systems (Hardware)
Open Source In Memory Processing
Computers HANA
Quantum Computers
Midsouth Chamber of Commerce (A)
Case
Chapter 2
ERP Video
Getting to
Know You
Survey
Quantum
Computing
Video
SAP Video
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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Week Session Topic Reading Assignment / Case Study Assignment
Dues/Deadlines for Assignments
and exercises
Week 2 First Computer Systems (Software)
Telecommunications and Networking
Chapter 2; IMT
Chapter 3
CONTRACT DRAFT
Submission
Open Source Video
Second Telecommunications and Networking
Models
Chapter 3
Chapter 4
Custom Machine Company, Inc.
The internet of things
Video
Week 3 First Models
Ubiquitous computing
computing is made to appear everywhere and
anywhere Data
Security & BYOD
ERD
Supporting Mobile Health Clinics
Chapter 4
Project Proposal is DUE
One Paragraph telling me which option and which
company you chose and who are your
team members ( APA format)
SAM VIDEO
Second The Data Resource
ERD
Chapter 4;
Data Governance at InsuraCorp
PM Video
Week 4 First Enterprise Systems
ERP and Electronic
Commerce / BI
ERP Solution Explorer
Chapter 5;
ERP Purchase Decision at Benton Manufacturing, Inc.
Real-Time Business
Intelligence at Continental Airlines
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
11
Week Session Topic Reading Assignment / Case Study Assignment
Dues/Deadlines for Assignments
and exercises
Second Enterprise Systems
ERP and Electronic
Commerce / BI
ERP Solution Explorer
Chapter 5;
Mining Data to Increase State Tax
Revenues in California
Pre Assignment Due
Make your own CV and one page
Team page Online VIDEO
Week 5 First Managerial Support Systems
Internet of Things
BI
Virtual Reality
Augmented Reality
Artificial Intelligence
Chapter 6;
Vendor-Managed Inventory at
NIBCO
Payter Video
Second E-Business Systems &
Auctions & Social Media
Chapter 7
The Cliptomania Web Store
Week 6
First Basic Systems Development
Concepts
Agile Development
Methodologies for Custom Software
Development
SDLC
AGILE
SCRUM
Outsourcing
Chapter 8,9;
A Make-or-Buy Decision at Baxter
Manufacturing Company
Purchasing and Implementing a
Student
MIDTERM EXAMINATION
In your class time Second Session
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
12
Week Session Topic Reading Assignment / Case Study Assignment
Dues/Deadlines for Assignments
and exercises
July2/3 Second
MIDTERM EXAMINATION
In your class time Second Session
Systems Development Concepts
Management System at
Jefferson Country School System
Managing a Systems
Development Project at
Consumer & Industrial Products,
Inc.
ALL COVERED CHAPTERS
SLIDES AND all extra’s covered
in class
PART I:
INFORMATION
TECHNOLOGY
Chapter 1. Managing IT
in a Digital World
Chapter 2. Computer
Systems
Chapter 3.
Telecommunications and
Networking
Chapter 4. The Data
Resource
PART II: APPLYING
INFORMATION
TECHNOLOGY
Chapter 5. Enterprise
Systems
Chapter 6. Managerial
Support Systems
Chapter 7. E-Business
Systems
Week 7
July7/8
First Systems Development Concepts
Chapter 8,9
NIBCO’s “Big Bang”: An SAP Implementation
A Troubled Project at Modern
Materials, Inc. or
ASSIGNMENT I DUE
IT Infrastructure Outsourcing
MAKE PRESENTATION TASK FORCE to
arrange presentation
EVENT send your invitation letters
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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Week Session Topic Reading Assignment / Case Study Assignment
Dues/Deadlines for Assignments
and exercises
Second Systems Development Concepts
Chapter 8;
Kuali Financial Systems: An Open
Source Project
H.H. Gregg’s Applicances, Inc.: Deciding on a New
IT Platform
The Clarion School for Boys, Inc. -
Milwaukee Division
Week 8 First Methodologies for Purchased Software
Packages Cloud Computing Grid Computing
Open source Ubiquity
ANALYTIC RTM
BIGDATA QUIZ
Mobile Computing
IT Project Management
Chapter 10,11, 12,
IT Infrastructure Outsourcing at
Schaeffer (A) and (B)
WORKSHOP TOPICS WBS,
Questionnaires
Bring all your prepared diagrams and tables to class,
HAVE SCTOCH TAP and colored
pens
Second
Planning Information Systems Resources
Leading the IS Function
QUIZ
FastTrack IT Integration for the Sallie Mae Merger
Revise your Project
Managements CHARTS
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
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Week Session Topic Reading Assignment / Case Study Assignment
Dues/Deadlines for Assignments
and exercises
Week 9
21/22 July
First Social, Ethical, and Legal Issues
Information Security QUIZ
Storyboarding
Chapter13, 14,15
ASSIGNMENT II IS DUE
IT Integration &
DFD
Second PRESENTATION Systems Support for a New Baxter Manufacturing
Plant in Mexico or Meridian Hospital
Systems, Inc.:
Deciding Which IT Company to Join
Chapter 15; Mary Morrison’s Ethical
Dilemma
COURSE
FEEDBACK DUE Individual by
Create your report
Publish your work
Week 10
First PRESENTATION PROJECT DUE
GROUP PRESENTATION
Examination period
Comprehensive Exam
Second FINAL EXAMINATION
B250/R125,
August 1,
08:30-11:30
All Chapters and Slides and Videos
Note: This schedule is subject to change. Please pay attention to announces in
class in regard to any change of this schedule, the lectures are not based on sequence presented in book, some of these slides presentation in class will be only a glance to the subject, and not all slides will be covered in class, but they are subject of exam .
Not all chapters will be covered, some only will be a glance to the subject
MBA 501 Managing the Networked Enterprise Spring 2014
Course Outline
.Release 1 7/9/2014
Created by: Prof. Lili Saghafi
15
Please take note of key words in class for additional material that we are covering during lectures. Please pay attention to the announces and your E-MAILS.
There will be no make-up examinations under any circumstance.
Late submissions of assignments will not be accepted. NO DEADLINE WILL BE CHANGED ONCE IT HAS BEEN SET
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