McLeod News -- Feb-March 2011

McLeodnewsFeBRUARY/MARCH 2011

c a r i n g i n t e g r i t yp e r s o n q u a l i t y

national patient safety goals Beingfamiliarwiththesegoalsandhowtoapplythemis animportantstepinpreparingfortheJointCommission accreditationsurvey.Goal 1 – Improve the accuracy of patient identification l Use of two patient identifiers l eliminating transfusion errors Goal 2 – Improve the effectiveness of communication among caregivers l Timely reporting of critical tests and critical resultsGoal 3 – Improve the safety of using medications l Labeling medications lReducing harm from anticoagulation therapyGoal 3 – Reduce the risk of health care-associated infections lMeeting hand hygiene guidelines lPreventing multidrug-resistant organism infections lPreventing central line-associated blood stream infections lPreventing surgical site infectionsGoal 4 – Accurately and completely reconcile medications across the continuum of care lComparing current and newly ordered medications lCommunicating medications to the next provider lProviding a reconciled medication list to the patientGoal 5 – Reduce the risk of patient harm resulting from falls Goal 6 – The organization identifies safety risks inherent in its patient population lIdentifying individuals at risk for suicideGoal 7 – Universal protocol to prevent wrong site, wrong procedure, and wrong person surgery lConducting a pre-procedure verification process lMarking the procedure site lPerforming a time-outfrom Comprehensive Accreditation Manual for Hospitals: The Official Handbook

Like athletes preparing for the Super Bowl, the com-mittee members charged with preparing for the next Joint Commission survey know how important it is for everyone to be ready. Staying in a state of readiness is the only option.

While Joint Commission can make an unannounced visit anytime, the survey team members generally follow a schedule of 18 to 39 months after the previous accreditation visit.

Since the last Joint Commission visit for McLeod Regional Medical Center was in November 2008, this year is the expected timeframe for another survey. Both McLeod Darlington and McLeod Dillon also are in survey-readiness mode.

This year, for the first time, McLeod Darlington will have its own survey team. They will visit at the same time that another team visits McLeod Regional. The McLeod Dillon survey will be at another time.

“Being survey ready is an indicator that you know the hospital’s policies and you carry them out effectively,” said Linda Duncan, the Director of Survey Readiness.

“It’s the embodiment of accountability. You do the right thing for the right reason. Safe care is what we’re all about. The best care — it’s achievable,” she said.

The members of the Joint Commission steering committee meet monthly to implement the standards required by Joint Commission when the survey team visits.

Joint Commission is the accrediting body authorized

TeresaDullaghan(R),DirectorofServiceExcellence,explainedtheprinciplesoftheServiceExcellenceprogramtostaffmembersattheSafetyFairinNovember.Thatfairhelpedstaffbrushuponfiresafety,confidentiality,codes,andothersubjectsfortheupcomingJointCommissionsurvey.

(Pleaseturntopage5)

preparing for accreditation surveyorsCommittee,departmentdirectorsreadyingstaffonstandards

McLeod news l February /March 2011Page 2

McLeod Newsis published by

McLeod Marketing / Public Information.

Celia Whitten, editor (777-2695 or [email protected])

Sidney Glass, photographer

www.McLeodHealth.org or www.mrmc.McLeodHealth.org

service TheValueofthePerson

Courtesy

Last year, 76.9 percent of our patients across the McLeod Health system said, “Yes, definitely,” they would recommend our hospitals to their friends and family.

Our Service Excellence New Year’s Resolution for 2011 is to increase our results. That commitment means that we want more patients than ever saying, “Yes, definitely,” they would recommend McLeod Health to others.

Why is it important to us? We know that the level of care at McLeod is among the highest in the country. When patients come to McLeod for their health care, they are assured of receiving the best possible care in the region.

Even more, our commitment to our patients comes through when we sincerely demonstrate the Value of Caring at a time when they need us the most.

It’s an honor to have patients willing to entrust the very life of someone they love to our hospitals. It’s important to work hard to be worthy of that honor.

Loyal patients talk. We hope they will share their confidence in McLeod with their family

and friends and will recommend McLeod to those who need health-care services.

At the end of the day, we want our patients to go home saying, “McLeod is my hospital. I would definitely come back here.”

Once we determine that patient loyalty is an important endeavor, we must understand what makes patients loyal.

The most effective way to win patient loyalty is to have every patient feel that the quality of care he or she received is excellent.

That’s where consistent Service Excellence comes in.

Recently, a fellow employee’s brother was admitted to McLeod due to injuries from a fall. She saw not only how McLeod employees displayed Service Excellence to her brother, but she also experienced consistent Service Excellence from the employees.

From the attentive valet worker, to the prompt admissions clerk, to the professional bedside nurse, her brother was shown excellent care and service while her needs also were met.

We must give patients an experience, not just an encounter. We must give them a story to tell others based on unforgettable events during their visit.

We must exceed their expectations. We must WOW them so they will “Yes, definitely” come back to our hospital.

— Meredith Mahon, Coordinator of Publications,

Quality and Safety

It’s an honor to have patients

willing to entrust the very life of

someone they love to our hospital. It’s important to work hard to be worthy

of that honor.

exceeding expectationsWinningpatientloyaltydependsonconsistentexcellence

McLeod news l February /March 2011

Awards and Recognition

Page 3

Mary RobersonEnvironmental ServicesMcLeod Medical Center DillonAwarded McLeod Merit Award,December 14, 2010

Dr. Vinod K. Jona has joined McLeod Pulmonary and Critical Care Associates. This McLeod Physician Associates practice will be located in McLeod Medical Plaza, 800 East Cheves Street, Suite 200.

“We believe this affiliation will strengthen the partnership between Dr. Jona and McLeod Health to provide excellent health care to pulmonary and critical care patients,” said Dane Ficco, Senior Vice President of McLeod Physician Associates.

“In addition, McLeod plans to further enhance its patient-care services as we work with Dr. Jona to improve and expand our pulmonary, critical care, and sleep medicine programs and technology to meet the needs of our patients.”

Board certified in Internal Medicine, Pulmonary Medicine, and Sleep Medicine, Dr. Jona received a medical degree from Kakatiya Medical College in Warangal, India. He completed a residency in Internal Medicine at Jacobi Medical Center of the Albert Einstein College of Medicine of Yeshiva University in Bronx, New York.

He also completed a fellowship in Pulmonary Medi-cine at Albert Einstein Health Center in Philadelphia, Pa.

In addition to serving on the McLeod Community Board, Dr. Jona represents the Department of Medicine as a member of the McLeod Medical Executive Committee.

In his nine years of caring for patients at McLeod, Dr. Jona said he has been impressed with the growth of the medical center and the assistance he has received from

administration. “They have been very helpful to me in improving patient care, acquiring new technology, and offering new procedures to our patients.”

Dr. Jona explained that he pursued the field of pulmo-nology because he was inspired by one of his attending physicians during his residency who was a “big guru of pulmonology.”

As a pulmonary and critical care physician, Dr. Jona also treats patients who have sleep medicine conditions. “This is a new, up and coming area that really fascinates me,” he said. “We are learning more each day about these conditions and the effects they have on heart disease, stroke, diabetes, and depression.”

As a member of the Clinical Effectiveness Mortality Review Committee, he explained that patients who have sleep apnea potentially have an increased risk for in-hospital morbidity and mortality.

In the area of pulmonary, Dr. Jona believes that five years down the road there is going to be an increase in patients with smoking-related illnesses. “Prevention is the key,” he said. “Even if people quit smoking, the lungs have a very good memory of all you did before.”

pulmonary specialist opening practice with Mcleod physician associates

‘Prevention is the key,’ he said. ‘even if people quit smoking, the lungs have a very good memory of all you did before.’

Dr.VinodJonademonstratesendoscopyequipmentthatisusedtodeterminewhattreatmentisneededforhard-to-reachlunglesions.


The McLeod Family Medicine Center has been recognized by the Physician Practice Connections-Patient Centered Medi-cal Home program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term relationships. This recognition was granted by the National Committee for Quality Assurance, a private, non-profit orga-nization dedicated to improving health-care quality.

“This is an accomplishment of great magnitude,” said Dr. William Hester, Program Director for the McLeod Family

Cardiologist Dr. J. Dale Cannon Jr. of Sumter has joined the McLeod Heart and Vascular Institute team. He will be caring for patients at McLeod Cardiology Associates Sumter.

Dr. Cannon likes working with patients to identify and manage risk factors that could cause life-threatening conditions.

“My passion is early cardiovascular disease detection and treatment,” he said. “My goal is to detect an individual’s cardiovascular risk long before any damage or events happen. I work with my patients early in the stages of the disease to try to avoid complications of this disease process.

“Early detection is critical. It is important to clarify a person’s risk levels and then work with them to implement lifestyle changes and get them on appropriate medication to try to stop the disease process in its tracks,” he said.

“The exciting thing about practicing in the world of cardio-vascular medicine is the multiple facets of my profession that impact patients in all aspects of their disease process,” Dr. Cannon said. “We have wonderful interventional cardiologists that are great at implanting balloons and stents, cardiotho-racic surgeons who perform bypass surgery and valve repair, and the technologies available to diagnose heart disease at any level of its course in the patient’s disease process are ab-solutely fascinating.”

Dr. Cannon has received national recognition for his work in congestive heart failure and advanced cardiac risk assess-ment and prevention. He serves as a consultant and regional speaker for several companies in the cardiac arena.

A native of Charleston, Dr. Cannon attended the College of Charleston and the Medical University of South Carolina, receiving his MD degree in 1987. He earned board certification in Internal Medicine in 1990 following resident training at Barnes Hospital at Washington University in St. Louis, Mo., where he served as chief resident.

He earned board certification in Cardiovascular Disease in 1993 after a fellowship at the Medical University of South Carolina. He also is board certified in Nuclear Cardiology.

Dr. Cannon is a fellow of the American College of Cardiology and the Society of Cardiac Angiography and Interventions. In 1993, he joined Sumter Medical Consultants PA, in Sumter in the practice of invasive cardiology and joins McLeod in February 2011.

Medicine Residency Program. “We have been working toward this recognition since summer of 2009. It was amazing that we were able to accomplish this in so little time. I am so incredibly proud and want to congratulate all of our staff who worked so hard to make this happen.”

Included in the recognition are the physicians and faculty members — Dr. Walter Conner, Dr. Gerard Jebaily, Dr. Kievers Cunningham, Dr. Richard Howell, Dr. Allan Macdonald, Dr. John Mattheis, and nurse practitioner Cynthia Lawrimore.

“Measuring and reporting on health-care quality is extremely important; it gives consumers and employers the ability to make informed choices and pursue the best avail-able care,” Dr. Hester said. “Health-care quality assessment about giving feedback to health plans, medical groups, and doctors that they can use to address quality issues and improve over time.”

“NCQA recognition does not guarantee provision of quality care,” Dr. Hester said. “That’s the work for the practice. As a Patient Centered Medical Home, we are expected to improve chronic illnesses by engaging patients in their treatment plan; address prevention of chronic illnesses; partner with communities; incorporate mental health services; and help control health-care costs. Here at McLeod Family Medicine Center, we continually rise to the challenge.”

sumter cardiologist joins Heart, Vascular institute

Dr.WalterConnerandQualityCoordinatorCassandraCaddellarecelebratingthedesignationoftheprogramatMcLeodFamilyMedicineCenterasaPatientCenteredMedicalHome.

Dr.DaleCannonhasjoinedtheMcLeodHeartandVascularInstitute,expandingtheser-vicesprovidedbyMcLeodtopatientsintheSumterarea.Dr.Cannonhasreceivednationalrecognitionforhisworkincongestiveheartfailureandadvancedcardiacriskassessmentandprevention.

Family Medicine program gives patients a ‘medical home’

McLeod news l February /March 2011 Page 5

AttheSafetyFairinNovember,HIPAAofficerShariDonley(R)explainedabouttheimportanceofmaintainingtheconfidentialityofpatientrecords.ShegaveoutcardsfortheBeeAlertprogramthatremindstaffmemberstomakesuretheyareprotectingpatientinformationbyclosingroomdoorsorfindingaquiet,privateplacetotalktofamilyorothercaregivers.

ConstructionontheWestParkingDeckatMcLeodRegionalMedical

Centerisonschedule,withthesitebeinggradedforthepouringofthecementforthefoundation.Photosshowingprogressofthe

constructionaretakeneverydayandareavailableonTheCompass.

Clickingonthe‘Readmore”linkundertheconstructionphotowilltakeyoutoanotherlink

tothedailyphotos.Thisparkingdecksetsthestageforthenew

CancerServicesCenterwhichwillbebuiltwithinthenexttwoyears.Patientsandfamilieswillthenuse

thisparkingfacilitytoaccesscancertreatmentandphysiciancare.

WhiletheWestParkingDeckisbeingbuilt,RavenelStreet,whichleadstotheEmergencyDepartment,MedicalParkWest,andtheFamilyMedicineCenter,willhaveone-waytrafficonly.CarscanenterfromChevesStreetandwillexitthroughEvansStreetbesidetheChildDevelopmentCenterorGriffinStreet.Forthesafetyofpatients,familymembers,staff,andothervisitors,thesouth-boundlaneofRavenelStreetisblockedtotraffic.Signs,aSecuritystation,androadblocksshowdriversthattheycannotexitontoChevesStreet.

Joint Commission missionTo continuously improve health care for the public, in collaboration with other stakeholders, by evalua-ting health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value.

Joint Commission (continuedfrompage1)

by the Centers for Medicare and Medicaid Services. Without that accreditation, McLeod could not receive payment for those patients.

“We invite Joint Commission to survey us,” Duncan said, “to endorse that the care we provide is quality and safe.”

Members of the steering committee each are respon-sible for a chapter in the Joint Commission manual. They do a self-assessment to check that McLeod complies with the required standards. Problems must be fixed within 60 days. The Joint Commission surveyors are expected to look at the self-assessments.

Staff are continuously trained about the standards with computer-based training, daily Huddles, and at department meetings. The CBTs and Huddles are avail-able on The Compass, the McLeod intranet.

National Patient Safety Goals, also listed in the Huddles, are critical elements. “They are basic quality indicators that can affect patient care,” Duncan said.


Terri Clinard Holliday, a member of the Volunteer Auxiliary at McLeod Medical Center Dillon, has accepted the position of president for the SC Association of Hospital Auxiliaries. Her two-year term began in October.

Holliday will be involved in decision-making and bringing in national speakers for state events hosted by the SCAHA. She formerly served as a regional chair and president-elect. She joined the Volunteer Auxiliary in 2001.

Each year, the SCAHA holds a presiden-tial summit, a spring district meeting, and a fall conference. In March 2009, McLeod Dillon hosted the spring district meeting at the Dillon County Wellness Center.

The mission of the SCAHA revolves around service. The mission states that service is the keystone of the SCAHA, enabling hospital auxiliary groups and volunteers to maintain the highest stan-dards in health care to their hospitals and communities.

SCAHA provides aid and assistance to member auxiliaries to accomplish their individual missions in their respective hospitals through educational workshops, seminars, and men-toring by qualified personnel. The SCAHA auxiliary groups are unified through the promotion of statewide programs that improve the health and quality of life of citizens of South Carolina.

The creation of a statewide association for hospital auxiliary groups dates back to the late 1970s. SCAHA started in February 1981. Its goals are to promote mutual exchange of ideas; stimulate interest in present auxiliaries and to assist in the organization of new ones; assist in developing new service programs in and for hospitals; develop cooperative working relationships with other state and national organiza-tions of similar interest; provide education opportunities for auxiliary leadership; expand the roles of knowledgeable auxiliary members on the health-care team; and to provide the opportunity for auxiliaries to improve and advance by way of networking opportunities.

Dillon volunteer leadingstate auxiliary group

news Briefs

JanetWelch,aretiredMcLeodNICUnurse,recentlydonatedthisstained-glassartworktotheNICUatMcLeodRegionalMedicalCenter.Janetenjoyscreatingstained-glassworkandhopesitwillbringjoyandinspirationtothefamiliesandstaffoftheunit.ShedesignedthepieceinhonorofhergrandchildrenAshley,Joseph,Madelynn,andPaulandinmemoryofhergrandsonCarson.Theanimalspicturedinthestainedglassrepresentthesefivechildren.

McLeod Pediatric Associates of Florence has opened an additional office to provide care to patients. McLeod Pediatric Associates of Florence West is located on the same campus as McLeod Urgent Care Center on West Palmetto Street in Florence.

Board-certified Pediatricians Dr. Brian Naylor and Dr. Weave Whitehead will see patients at this location. After-hours and on-call care will continue to be handled by all McLeod Pediatric Associates physicians, and Saturday urgent concerns will be seen at the Cheves Street location.

McLeod Pediatric Associates of Florence West is located at 3013 West Palmetto Street. To make an appointment with Dr. Brian Naylor, please call (843) 777-7604. To make an appointment with Dr. Weave Whitehead, please call (843) 777-7603.

McLeod Pediatric Associates of Florence is a practice of McLeod Physician Associates. Providers include Dr. Michael Collins, Dr. Karen Hill, Dr. Patrice Minter, Dr. Brian Naylor, Dr. Thomas Spence, Dr. Timothy Spence, Dr. Weave Whitehead, and Theressa Garris, PNP.

AnadditionalofficeforMcLeodPediatricAssociateshasopenedonWestPalmettoStreet,onthesamecampusastheMcLeodUrgentCareCenter.Dr.BrianNaylorandDr.WeaveWhiteheadwillbeseeingpatientsatMcLeodPediatricAssociatesofFlorenceWest.Theyarenowschedulingappointmentsatthislocation.

pediatricians caring for children at new

Florence West office

McLeod news l February /March 2011

MCLeod VALUes In ACTIon

Page 7

THE VALUE OF

Caring

With the opening of its new Emergency Department, McLeod Medical Center Dillon continues its tradition of bringing excellent health care to the people of Dillon County and the bordering counties in South and North Carolina.

The new facility was dedicated on December 21. “A new Emergency Department at McLeod Dillon will make emergency care more accessible and timely for patients in the area,” said Administrator Debbie Locklair. “With this new design, the expansion has been focused on efficiency and flex-ibility — providing for future growth and changes based upon population and technology. This focus will optimize benefits to the community,” she said.

Based on historical data, the volume of patients using the Emergency Depart-ment for trauma and primary care is projected to continue to grow at a rate of 2.2 percent each year for the next 10 years.

Last year, there were more than

26,000 Emergency Department visits, partly because of limited options for urgent care or after-hours primary care. All ages of patients are treated — from pediatric to geriatric.

With the addition of approximately 9,365 square feet, the new Emergency Department has 17 new exam and treatment rooms, including designated triage and trauma rooms, a decontami-nation area, and staff support spaces. A new entrance for walk-in patients will keep them separate from those arriving by ambulance.

A new family waiting area has been designed for improved privacy and safety. In addition, a dedicated site for a helicopter pad will allow transporting of trauma patients. Existing Emergency Department exam rooms and support areas will be renovated to flow into the new construction.

With the OneVision,OneFuture campaign, the people of Dillon, through the McLeod Foundation, are making an investment in improving and enhancing

services, including the Emergency Department expansion project at McLeod Dillon, and the expansion of the McLeod Hospice House, and the McLeod Cancer Center.

Jill Bramblett, Executive Director of the McLeod Foundation, explained that while the campaign is in its early stages, it has received generous gifts by reaching out to the people of Dillon, the McLeod family, and friends of the Foundation.

Community funding will continue to support the project. To honor generous donations in a permanent way, a Recog-nition Wall has been placed in the Emergency Departments. Donors will be allowed to honor or memorialize a loved one or caregiver with a plaque placed in the Emergency Department.

“Gifts in support of the OneVision,OneFuture campaign insures that patients in our region continue to receive the highest quality emergency care, with the latest enhancement of emergency services,” Bramblett said.

RonnieWard,chairmanoftheMcLeodHealthboardoftrustees,speakstothecrowdgatheredforthededicatonofthenewEmergencyDepartmentatMcLeodDillon.

new er showscommitment to Dillon areacommunity

AtreatmentroominthenewDillonER



THE VALUE OF

Person

Tom Pietila started off the new year as many do — thinking about his goals for the year. He became the Director of Pastoral Services in July after serving for 11 years as the senior minister of Central United Methodist Church in Florence.

Pietila typically visits patients who have had surgery, those who have been in the hospital for 14 days or more, those in critical care units, and others by referral or request of the nursing staff. He encourages staff to call on him or the volunteer chaplains for support for themselves or their patients.

“Part of our mission is to provide spiritual support for everyone, no matter what their religious preference,” he said. “We’re here to support families and staff. If someone is dying, I would hope the staff would call us.

“It’s really important for the patients’ total care. Patients value the dimension of care that McLeod gives them. ”

While his role often is to respond whenever a crisis happens, Pietila says he wants to become familiar enough to physicians, nurses, and other caregivers so that they will think to consult him before a situation gets to the crisis stage. “I want to help make decisions that are important in people’s lives,” he said.

He’s been meeting with the Palliative Care team to understand and be part of the team approach that they use to care for persons with chronic and life-threat-ening illnesses or conditions. “Palliative care is a most wonderful opportunity for patients and families,” he said.

“We look at the whole person, the family dynamic. Somebody takes time with them in a caring way and helps them make decisions. It’s a very power-

ful thing this hospital offers.”One of Pietila’s goals is to build up

the group of volunteer chaplains. “They are an extension of what I can do,” he said. “I want to recruit and train the volunteers so that we can visit more patients each day.” Adding more volun-teer chaplains should not be difficult, Pietila believes, because McLeod has a “history of strong volunteerism.”

For ministers who want more train-ing and clinical education, Pietila is working on a clinical pastoral education program. It will be a satellite of the hos-pitals in the state that offer the profes-sional program for ministers. He will help with clinical rotations, and some-one from Charleston or Columbia will

teach. “We will benefit, and the com-munity will benefit,” he said.

He plans to publish a book of devotions with a thought for the day or a prayer written by McLeod administra-tors, physicians, nurses, and other staff members. “People like having some devotions to read while they’re in the hospital,” he said.

Serving staff is just as important to Pietila as serving patients. “I try to be sensitive to the nurses. If they’ve had a bad day or a trauma, we try to help them sort through that,” he said. “We’re here for the everyday stuff, not just emergencies or disasters.” Pietila or a volunteer chaplain can be reached 24 hours a day by calling 777-2119.

DirectorofPastoralServicesTomPietilahopestoincreasetheusageofthechapelsintheMcLeodPavilion(picturedhere)andintheMcLeodTowerformemorialservices,privateprayer,andotherservices.HeheldChristmasEvecommunionservicesinDecember.

supporting spiritual needsNewPastoralServicesDirectorhelpspatientsandstaff



THE VALUE OF

Quality

This spring, patients at McLeod Regional Medical Center will be able to enjoy a dining experience similar to hotel room service with the launch of a program called AtYourRequest.

What makes this dining program so special is that patients can order from an extensive menu whatever they want — whenever they want — as long as the kitchen is open and the meal conforms with their physician-ordered diet.

Construction began on the Cafeteria at McLeod Regional Medical

Center last November to enhance the nutrition services made available to McLeod Health employees and to allow for renovation necessary to provide the AtYourRequestprogram.

Construction in the dish room and tray assembly areas is expected to be completed in February, with the AtYourRequestprogram launching in late March for patients at McLeod Regional Medical Center and McLeod Children’s Hospital.

Here’s how the program works: Patients simply select their meals and

beverages from a customized menu and dial FOOD (extension 3663) from their room telephone. Then, each meal is freshly prepared and individu-ally delivered to their rooms in 45 minutes or less.

So, there’s no more need to place food orders the night before. Pediatric patients are even able to participate with a specially designed Children’s Hospital menu.

Family members may even order meals for a patient from home if he or she is unable to do so. Additionally, visitors may order items from the same menu and can pay in the cafeteria.

Other hospitals with similar programs have noted that nurses love the room-service dining program because it provides more dining choices for their patients.

All of these changes result in higher patient satisfaction, happier nursing teams, and less wasted food.

Highlights of the ‘At Your Request’ programlProvides the freshest possible meals to patients lAllows the patient to eat when he or she desires lFocuses on what the patient eats instead of what the patient receives lCreates potential for substantial savings in food costs lRepresents a Total Quality approach to patient feeding and service

PreparingforthenewAtYourRequestprogram,NutritionServiceshostessFondaNowlinservesamealtoSusanMorganti.Theprogrambeginsthisspring.

Room service!New ‘At Your Request’ program allows patients, families to special-order meals



THE VALUE OF

IntegrityMore than a half-million dollars

was raised during the most recent Employee/Volunteer Campaign. The McLeod Foundation, which sponsors the campaign, recently announced final totals and honored those who helped support the campaign.

For 2010, $585,350.35 will be donated, with 2,130 staff members participating. That total is an increase of $118,999.39 from the previous year. In addition, 2010 had 144 more staff members pledging.

Money raised by the Foundation is used for special equipment, building projects, education, and more.

With a theme of GivingisGroovy, the campaign featured tie-dyed T-shirts and a kick-off skit with directors dressed in costumes out of the 1960s.

At the awards presentation in January, 115 departments received Generosity Awards for having 50 per-cent or more of their team members who donated to the campaign. Thirty-

six departments had 100 percent participation.

NancyMaltbyofMcLeodDarlington(L)andJillMatthewsofMcLeodRegional

werenamedEmployeesoftheYear.ReeannaHendersonofMcLeodDillon

alsoreceivedthehonor.

SurgicalServicesleaders(LtoR)DavidShamlin,CarolynYork,JimHowell,SueGreen,andBobSillmanacceptedSpiritofGivingAwardfortheirgroup.TheawardhonorsthedepartmentorgroupthatgoesaboveandbeyondtosupporttheMcLeodFoundation.

NamedDirectorsoftheYearwere(LtoR)FlickaMcBratneyandDavidShamlinofMcLeodRegionalandTimSmoakandFayeStreettofMcLeodDarlington.

campaign tops donation, participation goals


coMMunity eVentsMobile Mammography unit screenings (Call 777-2095.) Tues., Feb. 15, 9 am-4 pm, Francis Marion University, Florence Thurs., Feb. 17, 8:30 am-4 pm, McLeod Family Medicine Johnsonville Tues., Feb. 22, 8:30 am-4 pm, McLeod Family Medicine Timmonsville Tues., March 2, 9 am-4 pm, The Carolinian, Florence Tues., March 8, 8:30 am-3:45 pm, Pate Medical Associates, Bishopville Wed., March 9, 9 am-4 pm, Piggly Wiggly, Lamar Thurs., March 17, 8:30 am-4 pm, McLeod Family Medicine Johnsonville Wed., March 23, 8:30 am-4 pm, McLeod Family Medicine Lake City Tues., March 29, 8:30 am-4 pm, McLeod Family Medicine TimmonsvilleMcleod sports Medicine: running clinic (Call Phil Gregory at 777-5043.)

Sun., Feb. 26, 10 am-1 pm, McLeod Health & Fitness Center (includes 3D video gait analysis, injury screenings and prevention, blood pressure screenings, tactics to personalize training routine, nutrition advice

Mcleod sports Medicine: 5K & 10K run/Walk & 1-mile pet Walk (Call 777-5043.) Sun., March 19, 9 am, Briggs Elementary School, Florence

special oBserVancesFebruary is: American Heart Month, National Children’s Dental Health

Month, National Wise Health Consumer MonthMarch is: National Athletic Training Month, Child Life Month, National

Colorectal Cancer Awareness Month, National Endometriosis Awareness Month, National Kidney Month, National Nutrition Month, Save Your Vision Month, National Professional Social Work Month

Feb. 7-13 — Perianesthesia Nurses Awareness WeekFeb. 13-19 — Cardiovascular Professionals Week, National Cardiac

Rehabilitation WeekMarch 6-12 — Patient Safety Awareness WeekWed., March 9 — Registered Dietitian DayMarch 14-20 — National Pulmonary Rehabilitation WeekMarch 21-27 — Pediatric Nurse Practitioner WeekFri., March 25 — American Diabetes Alert DayThurs., March 24 — McLeod Doctors’ Day celebration

American Red Cross

blood drivetues., Feb. 15 10 am-4 pm McLeod Pavilion auditorium & McLeod Medical Plaza conference center

tues., March 8 2-7 pm McLeod Health & Fitness Center

Register for a donation time by calling 777-2005

or at www.GiveLife.org/index.cfm?Sponsor=McLeod

Bringafirst-timedonorandbeenteredintothedrawingforprizes.

Your donation not only saves lives but also helps McLeod

get discounts for patients on blood products.

looKing aHeaD

training prograMspee Dee aHec: identifying & assisting Victims of criminal Domestic Violence (Call 777-5343.) Wed., Feb. 23, 9 am-4:45 pm, Family Medicine Center, classrooms A & BMcleod university: goal setting

Wed., Feb. 23, 8:30 am-12 noon, McLeod Medical Plaza, classroom (Free;[email protected].)

pee Dee aHec: utilizing Behavior therapy in Managing Destructive Behaviors of adolescents (Call 777-5343.)

Fri., March 4, 9 am-3:30 pm, Family Medicine Center, classrooms A & BMcLeod University: Dealing with Conflict

Tues., March 8, 8:30 am-12 noon, McLeod Medical Plaza, classroom (Free;[email protected].) 3rd thursday with Kohl’s safe seats

(monthly) Thurs., Feb. 17, 4-7 pm, Kohl’s parking lot, FlorenceKohl’s safe seats at the Beach (quarterly)

Tues., Feb. 22, 3-6 pm, Kohl’s parking lot, Myrtle Beach

(Free; bring child & child safety seat.Call 777-5021 for information.)

Mcleod Diabetes centerMonthly support group

“emotional Aspects of diabetes”by Marilyn Henderson, Rn, BA, Cde

(Free; call 777-6000.)Mondays, Feb. 14 & March 14

6:30-7:30 pm, Medical Park East, Suite 290, conference room


Primary Care Physicians Accepting New PatientsFamily Medicine

McLeod Family Medicine Darlington701 Cashua Ferry Road • Darlington, SC 29532(843) 398-8500

McLeod Family Medicine Health & Fitness2437A Willwood Drive • Florence, SC 29501(843) 777-3100

Jeter-Skinner Family Practice305 East Cheves Street, Suite 160 • Florence, SC 29506(843) 662-1533

Family Medicine Associates of Florence800 East Cheves Street, Suite 240 • Florence, SC 29506(843) 777-7950

Medical Plaza Family Medicine800 East Cheves Street, Suite 310 • Florence, SC 29506(843) 679-7272

Pee Dee Regional Family Medicine901 East Cheves Street, Suite 350 • Florence, SC 29506(843) 777-6065

McLeod Family Practice Timmonsville755 East Smith Street • Timmonsville, SC 29161(843) 346-3900

McLeod Family Medicine Center Lake City276 North Ron McNair Boulevard • Lake City, SC 29561(843) 394-1051

McLeod Family Medicine Johnsonville355 South Georgetown Hwy. • Johnsonville, SC 29555(843) 380-2000

McLeod Family Medicine Marion County3032 East Highway 76 • Mullins, SC 29574(843) 464-7111

Pate Medical Associates116 Hospital Square • Bishopville, SC 29010(803) 484-9424

Jimena Burnett, M.D.Richard Mohr, M.D.

Joslyn Angus, Jr., M.D.Michael Barrett, M.D.Prakash Beeraka, M.D.

Cory Smith, M.D.

Daniel Hyler, M.D.Michelle Ferrigno, F.N.P.

Charlotte Francis, M.D.

Focell Jackson-Dozier, M.D.Allison Slice, F.N.P.

Neena Singh, M.D.Darlene Fludd, F.N.P.

Bonnie Crickman, M.D.Thomas Dickinson, M.D.Thomas Hokanson, M.D.Parker Lilly, M.D.Ashley Reeves, F.N.P.Jeffrey Scharstein, M.D.

J.S. Garner, III, M.D.J.S. Garner, IV, M.D.John Odom, M.D.Linda Jones, F.N.P.

Kenneth Faile, M.D.Darlene Fludd, F.N.P.

John Pate, M.D.Anita Curl, D.N.P.

updated January 2011

Gilliam Skinner, M.D.

Physicians who are accepting new patients are in teal

Richard Alexander, M.D.Ed Behling, M.D.Don Behling, M.D.

McLeod Family Medicine Center555 East Cheves Street • Florence, SC 29506(843) 777-280030 Family Medicine physicians accepting new patients


Primary Care Physicians Accepting New PatientsInternal Medicine

updated January 2011

Florence Diagnostic Associates800 East Cheves Street, Suite 200 • Florence, SC 29506(843) 662-1502

Conyers O’Bryan, Jr., M.D.Michael Mitchell, M.D.Sharon Gulledge, N.P.Fripp Ducker, M.D.

Robert M. Richey Internal Medicine901 East Cheves Street, Suite 430 • Florence, SC 29506(843) 777-7140

Robert Richey, M.D.

PediatricsMcLeod Pediatric Associates of Florence204 East Cheves Street • Florence, SC 29506(843) 777-5065

Michael Collins, M.D.Karen Hill, M.D.Patrice Minter, M.D.Tim Spence, M.D.Tom Spence, M.D.Theressa Garris, N.P.

McLeod Pediatrics Dillon - Dr. Yvonne Ramirez705 North 8th Avenue, Suite 3A • Dillon, SC 29536(843) 774-6091

Yvonne Ramirez, M.D.Linda Jones, F.N.P.

McLeod Pediatrics Dillon - Dr. Danté Lewis207 East Monroe Street • Dillon, SC 29536(843) 841-2816

Danté Lewis, M.D.Margaret Mishra, F.N.P.

McLeod Senior Health Associates305 East Cheves Street, Suite 120 • Florence, SC 29506(843) 777-7341

Lynne Maroney, M.D.McLeod Pediatric Associates of Florence West3013 West Palmetto Street • Florence, SC 29501

Brian Naylor, M.D. (843) 777-7604Weave Whitehead, Jr., M.D. (843) 777-7603

This list is continuously updated. To access it on The Compass, click on “Information” in the Quick Links. You also can visit McLeodHealth.org and click on the “Find a Physician” link.


McLeod Regional Medical CenterHospice

On December 2, Alice Skinner Howell became a proud “Mimi” when her son Jason and daughter-in-law Jennifer became parents to Baxley Elizabeth Skinner.

On December 11, First Baptist Church in Florence was the scene of the marriage of Ferebe Gasque to Gary Pearce. The newlyweds will make their home in Florence. Congratulations!

Our sympathy is extended to Candy Randolph on the death of her father and to Nora Gainey on the death of her brother.

Congratulations to Amy Crutchfield on her December 25 marriage to David Alford. With their children attending, they were married in the Hospice chapel by Hospice chaplain Glen Carter.

urgent careCongratulations to Meredith

Turbeville and husband Brannon on the December 8 birth of their son, Blake.

Congratulations to Anna Bingaman on passing the class for Basic Life Support instructors.

Congratulations to Dr. Richard Ferro, Angie Morrison, and Pam Kissam on completing Advanced Cardiac Life Support.

Home HealthCongratulations to our team members

who were recognized by the SC Home Care and Hospice Associations — Anne Poston, Lisa Campbell, Penny Pahis, Willie Mae Owens, and Pam Jackson. They were nominated for their dedicated service and leadership on behalf of home care patients.

Congratulations to our other team members who received Pillar Awards in our department — Joanne Edge, Value of the Person; Willie Mae Owens, Value of Caring; Sharon Moore, Value of Quality; Cathy Arnet, Value of Integrity; and Vicki Godbold, Value of Growth.

9th surgicalCongratulations to our team mem-

bers who had perfect attendance last year — Mary Allred, Loretha Bradley, Korrie Knight, Teresa Roscoe, Annie Smith, and Roneathia Scott.

Congratulations to Meagan Manning and Tanya Drew on receiving Quality

Awards and to our other team members who received Superlative Awards dur-ing 2010.

respiratory careCongratulations to Jessica

Woodberry, who passed her boards to become a Certified Respiratory Therapist.

Clinical EffectivenessOur condolences to Karen Worrell,

whose father recently died.

telecommunicationsCongratulations to Martha Dimery

on retiring after 26 years of service as a switchboard operator.

employee/occupational HealthCongratulations to Pam Kelley on

receiving the Employee Excellence Award for the month of December. Way to go, Pam!

Congratulations to Kim McCracken and Dr. Peter Johnson, who were named the Employees of the Year at our annual holiday gathering. Their hard work and dedication to our department is greatly appreciated.

Family Medicine centerCongratulations to Dr. Jonathan

Wade on the December 11 birth of his daughter, Addie Mae.

information systemsWe extend our deepest sympathy

to Helen Barwick on the death of her mother and to Sunny Stokes on the death of her stepmother. Our thoughts and prayers are with our team mem-bers and their families.

tscuOn December 17, Jade Rowell

and husband Wade welcomed their new bundle of joy, Nathan Wade. He weighed eight pounds, 13 ounces. Congratulations.

Congratulations to Tonja Tart and Ashley Kinney on obtaining their bachelor of science degrees in nursing. We’re proud of all of your hard work.

HemodialysisCongratulations to Chris Mahn,

who recently was awarded the McLeod Health Nursing Scholarship. He is now entering his second semester of the nursing program. We’re proud of you, Chris, and know you’re going to make a great nurse!

Our condolences go to our dear sweet Tess Baquial on the death of her mother. Our thoughts and prayers are with you during this difficult time as you travel back to The Philippines to be with your family during your loss.

A special thanks to all of our staff for the canned goods/non-perishable foods that you donated during the Thanksgiving and Christmas holidays. We were able to deliver three full boxes to Manna House, and they were very appreciative!

cVicuCongratulations to Michelle Farmer

and Robert Hood on their October 16 wedding. Best wishes for a long and happy life together.

Our deepest sympathy goes to Michelle Bruce on the death of her grandfather. We are so sorry for your loss.

Congratulations to the staff for 270 days without a blood stream infection. We are so proud of you!

3 West/stroke unitCongratulations to our team members

who have had recent additions to their families — Whitney Anderson, a daughter; Jennifer Cox, a daughter; Jennifer Sawyer, a son; and Margaret Browder, Dorothy Yarborough, and Brenda Howard, grandsons.

environmental servicesCongratulations to Mary Brown on

the birth of a new baby boy, and to Yolanda Bryant on the birth of a new grandbaby boy.

Best wishes to Sharon Bailey Hudson on her marriage.

Our sympathy is extended to Joyce Timmons on the death of her mother.

reservations and schedulingOur condolences go out to our team

members who have had deaths in their families — Stephanie McQueen, her mother; Lena Jackson, her father; and Connie Fetcko, a loved one.

McLeod Medical Center Darlingtonnursing administration

Congratulations to Siphiwe Sibande of the Swing Bed Unit, who received her registered nurse license.

MAkInG RoUnds


SpotLight onPost Anesthesia Care Unitat McLeod RegionalMedical Center

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Vital statisticsnumber of nurses: 34director: sue GreenLocation: 2nd and 6th floors, McLeod PavilionOther: They staff holding & PACU for approximately 60-80 surgeries per day, involving all surgical procedures except cardiac.

Making roundsCongratulations to James Crosby, shauna

shea, and sue Green on earning their CPAn certification as Certified Post Anesthesia Nurses. The certification process covers the nurses’ unique knowledge base regarding sedation/analgesia and anesthetic agents and techniques and physiological and psychological responses to them. Using the principles of age-specific medical-surgical and critical care nursing, the PACU nurses provide care to both pre-anesthe-sia and post-anesthesia surgical patients.

rehabilitative servicesWe extend our sympathy to Jennifer

Myrick, whose grandmother died.

Behavioral HealthCongratulations to Ryan Whitlow

and Brian Langley on their promotions to Patient Care Supervisor.

Congratulations to Kismith Johnson on becoming an instructor in Basic Life Support.

McLeod Medical Center Dillonlaboratory

Our condolences to Dana Goins on the death of his grandparents, to James McCloud on the death of his grandmother, and to Jessica Willis on the death of her grandmother.

Congratulations to Spring Lewis, who is continuing her career as a nurse in ICU.

AstheyandtheirteammemberscelebratePerianesthesiaNursesAwarenessWeekduringFebruary7-13,PACUnursesSueGreen(LtoR),JamesCrosby,andShaunaSheaalsoareenjoyingaprofessionalachievement.TheyrecentlyearnedtheircertificationasCertifiedPostAnesthesiaNurses,thenationalrecognitionfornursesinthisspecialtyarea.Green,thedepartmentdirector,hasbeenencouragingtheothernursestoworktowardtheircertifications.Theywillhaveapotlucklunchtogethertocelebratetheirawarenessweek.

Congratulations to Lori Boatwright on becoming a grandmother. Her grandson was born on November 24.

James McCloud, Madge Hamer,

Deborah Howard, Frances Campbell, and Charlene Grimsley were all Caught Caring. Congratulations!

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McLeodnewsi n s i D e

McLeodnews

FeBRUARY/MARCH 2011

Preparing for accreditation surveyors, page 1service excellence, page 2Accolades: Merit Awards, page 3news Briefs, pages 4, 5, & 6McLeod Values in Action, pages 7-10 CARInG: new eR shows commitment to dillon area, page 7 PeRson: supporting spiritual needs, page 8 QUALITY: Room service, page 9 InTeGRITY: Campaign tops goals, page 10Looking Ahead, page 11Accepting new Patients, pages 12 & 13Making Rounds, page 14Making Rounds spotlight, page 15

Documents

McLeod News -- Feb-March 2011