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10 - 13 SEPT •1
FIA Connected
Club Correspondents Meeting
Crystelle Job
10 September 2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
A collaborative tool dedicated to the work of the FIA Mobility Commissions
(Public Policy and Services)
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FIA CONNECT - Objectives
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
Our objectives are:
• To strengthen the network of Clubs• To encourage exchanges with the FIA Commissions team• To stay connected to your Regional website• To find documented expertise• To share documents and best practices on campaigns, for instance
with regard to road safety• To communicate through the website
Work in progress : the visual identity will be consistent with the future FIA Guideline
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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FIA CONNECT
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
Without you… FIA Connect cannot exist!
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FIA CONNECTVIDEO
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
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DIRECTORY“FIA ANNUAIRE”
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
Dedicated to all of you
Maintenance:
• In 2013, the internal FIA organization changed
• The updating is done by one department: LEGAL
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DIRECTORY“ANNUAIRE FIA”
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
One email address to give your changes to the Legal department: [email protected]
Future plan: Clubs to have the choice between French and English version
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Internal CRMCustomer Relationship Management
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
A collaborative tool dedicated to FIA employees
• Roll out in July 2013 • All FIA teams use a single common database• A powerful tool• All club identity cards with the most important information• State of the Art: Salesforce .com• English language
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Internal CRMCustomer Relationship Management
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
ID-Card per Club
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Internal CRMCustomer Relationship Management
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
Mobility related information
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FIA Connected
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
Annuaire FIA
FIA.com
Region IIIRegion IIRegion I
CRM
Region IV
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FIA Connected
CLUB CORRESPONDENTS MEETING – Crystelle Job 10-09-2013
FIA.com
Region IIIRegion IIRegion I
CRM
Region IV
Extranet
Annuaire
Clubs
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10 - 13 SEPT •20
Thank you for your attention
