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Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

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Page 1: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and
Page 2: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

Mecklenburg County Total Rewards: Classification and Compensation

Presented By Paula Herman

January 30, 2020

Page 3: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and
Page 4: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

305What is Total Rewards?

Classificationand

Compensation

• Classification Structure• Salary Pay Plan• Merit Increase• Promotions• Bi-Lingual Pay• Across the Board Adjustments• Extended Duty Pay• Equity Adjustments• Market Adjustments• Spot Bonuses• Retention Adjustments• Longevity (for grandfathered

employees)• Shift differential• 10 month salary over 12

months

Page 5: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

306What is Total Rewards?

Benefits and

Wellness

Classificationand

Compensation

• Medical Insurance• Retirement• OurHealth Clinics• Paid Time Off / County

Holidays• Voluntary Benefits

• Dental• Vision• Life/Disability

• HSA Seed Money• Medical Premium Holiday• Pet Insurance• Employee Perks• EAP

• Classification Structure• Salary Pay Plan• Merit Increase• Promotions• Bi-Lingual Pay• Across the Board Adjustments• Extended Duty Pay• Equity Adjustments• Market Adjustments• Spot Bonuses• Retention Adjustments• Longevity (for grandfathered

employees)• Shift differential• 10 month salary over 12

months

Page 6: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

307What is Total Rewards?

Benefits and

Wellness

Classificationand

Compensation

Employee Recognition

• Classification Structure• Salary Pay Plan• Merit Increase• Promotions• Bi-Lingual Pay• Across the Board Adjustments• Extended Duty Pay• Equity Adjustments• Market Adjustments• Spot Bonuses• Retention Adjustments• Longevity (for grandfathered

employees)• Shift differential• 10 month salary over 12

months

• Medical Insurance• Retirement• OurHealth Clinics• Paid Time Off / County

Holidays• Voluntary Benefits

• Dental• Vision• Life/Disability

• HSA Seed Money• Medical Premium Holiday• Pet Insurance• Employee Perks• EAP

• Above and Beyond• Customer Service Hero Awards• Service Pins• Administrative Professionals

Breakfast• Employee Appreciation

Celebration• EmployeeFest• Formal Recognition Program for

Service Awards and Retirees (TBD)

Page 7: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

308What is Total Rewards?

Benefits and

Wellness

Classificationand

Compensation

Employee Recognition

• Classification Structure• Salary Pay Plan• Merit Increase• Promotions• Bi-Lingual Pay• Across the Board Adjustments• Extended Duty Pay• Equity Adjustments• Market Adjustments• Spot Bonuses• Retention Adjustments• Longevity (for grandfathered

employees)• Shift differential• 10 month salary over 12

months• Above and Beyond• Customer Service Hero Awards• Service Pins• Administrative Professionals

Breakfast• Employee Appreciation

Celebration• EmployeeFest• Formal Recognition Program for

Service Awards and Retirees (TBD)

Total Rewards

• Medical Insurance• Retirement• OurHealth Clinics• Paid Time Off / County

Holidays• Voluntary Benefits

• Dental• Vision• Life/Disability

• HSA Seed Money• Medical Premium Holiday• Pet Insurance• Employee Perks• EAP

Career Development

• Professional Development• Training• Tuition Reimbursement• Employee Education• Coaching• Mentorship Program (TBD)

Page 8: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

309

We recognize that our employees are our most valuable asset. In order to be an employer of choiceand to attract, retain and engage highly qualified employees to provide services to ourstakeholders, Mecklenburg County is committed to providing a competitive total rewards programconsisting of compensation; insurance, wellness and retirement programs; career development;work/life balance options and reward and recognition programs.

Compensation ranges will be determined based on comparative studies of compensation in acombination of public, private, and nonprofit sector organizations of similar kind, size, and/orcomplexity to Mecklenburg County in the local, regional, state and/or national market.

Comparative surveys of total reward offerings will be conducted at regular intervals to ensure thatall elements of the total rewards program remain competitive and up-to-date.

The total rewards program will be administered based on the consistent application of policy andprocedure and in a fiscally responsible manner.

Total Rewards Program Philosophy Statement

Page 9: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

310

Classification and Compensation Redesign

Page 10: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

311

• Identified by senior leadership as our #1 risk in the area of talent management

• Not been updated since 2006

• Not kept pace with market trends

• Impacts our ability to attract and retain employees

• Cumbersome to manage and not easily explained to employees

• Part of our strategic initiative of being an “Employer of Choice” and having efficient and accountable government

Why are we Redesigning our Program

Page 11: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

312

Goals

• Compete locally and nationally for talent

• Modernize our classification and compensation structures

• Modernize our plan administration

• Improve and add pay delivery options

• Improve recruitment and retention

• Make it easy to understand

Measures

• Reduced turnover, attrition and vacancy rates

• Reduced number of declined salary offers

• Improved quantity and quality of applicant pools

• Improved market position for salary and benefits when compared to peer organizations

• Communication and Training Survey Results

Project Goals and Measures

Page 12: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

313

Phase 1

• Hire Consultant

• Create Project Plan

• Create Philosophy Statement

Phase 2

• Create Classification Structures

• Conduct Organizational Readiness Assessment (Change Management)

Phase 3

• Create Grade and Salary Structure

• Crosswalk Employees to New Structure

• Provide Budget Recommendation

Phase 4

• Update Pay Policies and Procedures

• Create New Job Descriptions

• Conduct Adverse Impact Analysis

Implementation

• Communicate

• Train

Project Methodology and Timeline

Complete Complete In Progress Spring 2020 Jul - Dec 2020

Page 13: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and

314

Questions?

Page 14: Mecklenburg County Total Rewards: Classification and ...€¦ · • Improve recruitment and retention • Make it easy to understand Measures • Reduced turnover, attrition and