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DOCUSIGN CONFIDENTIAL
Take 100% of Your Signature Processes Electronic Across Your Enterprise
Achieve Extraordinary ROI
Tony Spensieri, Enterprise Account Executive
April 10, 2013
Common Challenges We Hear: Healthcare & Life Common Challenges We Hear: Healthcare & Life SciencesSciences
• “It takes a lot of time getting signatures for Procurement/Contracting. When we don’t get them or can’t find them – it can cause delays”
• “It would be great to have better visibility to status of our contracts to keep all business units informed”
• “Any opportunity to gain operational efficiencies. Reduce NIGO – Reduce overnighting of contracts”
• “We need integration into our portal and legacy systems.” – Records Management
• “We need to send/sign on mobile devices”
• “We need to be compliant with FDA 21CFR part 11, so we need to be able to bring up documents instantly in case of an audit”
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About DocuSignAbout DocuSign
Vision: “Empower anyone to sign anything, anywhere, anytime”
Value Proposition: Take 100% of your signature processes electronic across your enterprise
HighlightsDocuSign is the market leader in revenues, users, transaction volume, partners, analyst reviewsOver 240M docs signed, 24M users, 70K new users/dayDocuments signed in 180+ countries, 39 languagesFocused Verticals – Healthcare & Life Sciences and Financial ServicesOver 40K customers including HP, MicrosoftCompany just raised $55.8M with Kleiner Perkins, Accel Partners, Google Ventures, SAP Ventures, and Comcast Ventures. Other strategic investors include Salesforce.com and National Association of Realtors.
“DocuSign’s eSignature solution selected by HP to standardize processes across enterprise”
Press ReleaseMay 2, 2012
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Sample Customers Across IndustriesSample Customers Across Industries
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Life Sciences HighlightsLife Sciences Highlights
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Example SuccessesExample Successes
• Reduce time to contract from weeks to hours/days
• Cut turnaround time for diagnostic result documents by 15 days
• Saved $1.1 million in fedex costs on research consent forms
• Increase rep efficiency by eliminating time spent sending in paper forms with doctors’ signatures
Example CustomersExample Customers
SRFs and KOL Event Contracts
Consent Forms
Example Use CasesExample Use Cases
Medical Information Request Forms
Contracting – Procurement – Supply Chain
SAFE Bio-Pharma and DocuSignSAFE Bio-Pharma and DocuSign
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Partnered in 2012
End-to-end complete business process improvement and digital workflow
Secure, compliant digital and electronic signatures
Go paperless with no risks
21 CFR Part 11: Common Topics21 CFR Part 11: Common Topics
Controls for open system: Authenticity, integrity, non-repudiation, and, when appropriate,
confidentiality Verification
Signature manifestation and DocuSign tags Falsification protection (signature linking) Identity verification of signers before signing Identification to access system and for serial signing Controls for identification codes/passwords
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21 CFR Part 1121 CFR Part 11
Considerations: Implementation and configuration approach
Recipient identification and authentication options Signing mode Signature methods Records management (retrievability and retention)
– Records custody– Document purge policy
Digital signatures and digital certificates for:– Record authenticity and integrity– Signer identification and assurance of protection against forgery (SAFE)
Integration with other systems Management of forms and data after signing
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eSignature & BeyondeSignature & Beyond
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DocuSign eSignature Transaction Management Platform
eForms Data
Preparation
Workflow1
ePaymentIdentity eSign
Execution
2
Retention
Completion
3Audit TrailReporting
LOBCRMERP
Platform Integrations
Anyone, Anything,Anywhere,
Anytime
DocuSign Sample Use Cases: Life SciencesDocuSign Sample Use Cases: Life Sciences
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Sales
• Sample Request Forms• Sample tracking
analysis
• New Hire Paperwork• Candidate NDAs• On/Off-boarding Checklist• Employee Policy
Distribution and Signature• Contractor Agreements• PTO Management
HR
Finance
• Invoice Processing• Expense Reporting• Capitalization Mmgt• Audit Signoff• Policy Management• Inventory Signoff• Asset Transfer/
Retirement
• Change Management• Release Management• Code Review Reporting• Requirements Acceptance• Release Scope
Commitment
Product Management
Contracting –Procurement – Supply Chain
• Contracts• Work Orders• Purchase Order• Master Service
Agreement• Chargebacks/
Rebates
Marketing
IT / Operations
Service
LegalCompliance
• KOL Event or Sunshine Act invitations
• Customer Communication Approvals
• Mass Mailing/ Email Approvals
• Requirements Sign Off• Access Management• Incident Reporting • Production Change
Authorization• Maintenance Authorization
• Account Changes• Maintenance Forms• Change of Address• Change of Beneficiary
• NDAs• Contract
management• Internal compliance• IP licensing• Patent applications • Board minutes
• Consent Forms• Medical Information
Report Forms• KOL Registration or
Sunshine Act forms• Sample Receipt forms
• Value realization methodology
• Template and best practices libraries
• Multi-tiered support, including 24x7
• DocuSign University
Why Customers Choose DocuSignWhy Customers Choose DocuSign
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• eSignature Transaction Management Platform (complete solution)
• Support for unlimited use cases, any workflow
• Over 500,000 hours of development
• Highest level of security assurance (ISO 27001, SSAE16)
• Industry-leading security assurance program
• 7 levels of authentication• Total audit trail
• DocuSign Cloud Partner Program
• Solution directory• Hundreds of integrations
(e.g., Salesforce.com)• Community of 5,000
developers
• Global standard• Leader in customers,
revenues, market share• Most legally robust
signature• 39 languages