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Medicaid Program Integrity
Presented by:
Christine Martin, RHIA (Thomson Reuters)
Medicaid Program IntegrityIndiana Association for Home and Hospice
Care
August 24, 2011
AGENDA
11 Program Integrity✓
Questions / Contact Information
Patient Protection and Affordable Care Act (PPACA)
Compliance
22
33
44
Slide 1 of 22
PROGRAM INTEGRITY APPROACH
• Protects public funds
• Encourages compliance
Develop a reasonable and consistent system of oversight of the Medicaid
• Supports awareness and
responsibility
• Maintains accountability
oversight of the Medicaid Program which effectively:
Slide 2 of 22IAHHC– Program Integrity
Managed
CareEducation
Payment
Error Rate
Recoupment
Waivers
Pharmacy
Medicaid
Fraud
PROGRAM INTEGRITY
COMPONENTS
PROGRAM
IError Rate
Measurement
Coverage
& Benefits
Third Party
Liability
Provider
Enrollment
Estate
Recovery
Fraud
Control Unit
Surveillance
Utilization
Review
INTEGRITY
Slide 3 of 22IAHHC – Program Integrity
AGENDA
11 Program Integrity
✓
Questions / Contact Information
Compliance
22
33
44
✓ Patient Protection and Affordable Care Act (PPACA)
Slide 4 of 22
MOST IMPORTANT MEDICAID INTEGRITY
PROVISIONS OF PPACA
�Mandatory Reporting, Repayment, and Explanation of Overpayments
�Retention of Overpayments Beyond 60 Days is considered a False Claim�Retention of Overpayments Beyond 60 Days is considered a False Claim
�Invokes Penalties and Whistleblower Provisions
�Mandatory Compliance Programs
Slide 5 of 22IAHHC – PPACA
MEDICARE AND MEDICAID PROGRAM INTEGRITY PROVISIONS
PPACA SECTION 6402
AAReport and return the overpayment to the Secretary, the State, an intermediary, a carrier, or a contractor, as appropriate, at
“(d) Reporting and Returning of Overpayments – (1) in general, - or a contractor, as appropriate, at
the correct address; and
Notify the Secretary, State, intermediary, carrier, or contractor to whom the overpayment was returned in writing of the reason for the overpayment.”.
Overpayments – (1) in general, -If a person has received an overpayment, the person shall –
B
Slide 6 of 22IAHHC – PPACA
OMPP is Developing a Standardized Tool for
Reporting Overpayments
Notify with Reason for Overpayment
REPORT AND RETURN TO CORRECT ADDRESS
In Indiana, overpayments should be returned, reported
and explained to the OMPP SUR Unit at the following
address:
IHCP SUR DepartmentATTN: SUR Audit OverpaymentP.O. Box 636297Cincinnati, OH 45263-6297
Slide 7 of 22IAHHC – PPACA
DETERMINING OVERPAYMENTS
• Excluded ordering or
servicing person
• Servicing person
lacked required
license or
Common Reasons for Overpayments:
• May be evident in
the provider’s billing
system
• Payment made by a
primary insurance
• Duplicate payment
for the same service
license or
certification
• No order for services
• Patient is deceased
• Billing system error
• May be identified
through Compliance
Programs and/or
Self-Audits
• Payment for non-
covered, non-
medically necessary
services.
• Services not actually
rendered
Slide 8 of 22IAHHC – PPACA
MEDICARE AND MEDICAID PROGRAM INTEGRITY PROVISIONS
PPACA SECTION 6402
AAThe date which is 60 days after the date on which the overpayment was identified; or“(2) Deadline for reporting and
returning overpayments. – An
The date any corresponding cost report is due, if applicable.”
returning overpayments. – An overpayment must be reported and returned under paragraph (1) by the later of -
B
Slide 9 of 22IAHHC – PPACA
Employee or contractor identifies overpayment in hotline call or e-mail11
22 Patient advises that service was not received
For Example:
WHEN IS AN OVERPAYMENT “IDENTIFIED”?
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44
RAC advises that dual-eligible Medicare overpayment has been found
Indiana SUR Unit sends a letter notifying that you have billed services
for deceased patient, unlicensed or excluded employee or ordering
physician
Slide 10 of 22IAHHC – PPACA
WHAT IF THE IDENTIFICATION OF AN
OVERPAYMENT IS WRONG?
That is why the statute allows providers 60 days from the date of identification
to report the overpayment
Providers need to complete internal review and assessment before reporting
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22
Not obligated to report any allegations if your investigation shows it is inaccurate
Providers need to complete internal review and assessment before reporting
The risk is on provider who decides not to report, especially if the overpayment
is later confirmed through an external audit by the SUR Unit or the RAC
22
33
44
Slide 11 of 22IAHHC – PPACA
AGENDA
11 Program Integrity
Questions / Contact Information
22
33
44
✓
Patient Protection and Affordable Care Act (PPACA)
Compliance
Slide 12 of 22
MEDICARE AND MEDICAID PROGRAM INTEGRITY PROVISIONS
PPACA SECTION 6402
AAKnowing and Knowingly – The terms “knowing” and knowingly” have the meaning given those terms in Section 3729(b) of Title
“(3) Enforcement. – Any overpayment retained by a person after the deadline for reporting and
terms in Section 3729(b) of Title 31, United States Code
Overpayment – The term “overpayment” means any funds that a person receives or retains under title XVII or XIX to which the person, after applicable reconciliation, is not entitled under such title.”
after the deadline for reporting and returning the overpayment under paragraph (2) is an obligation (as defined in Section 3729(b)(3) of Title 31, United States Code) for purposes of Section 3729 of such title (False Claims Act)”
B
Slide 13 of 22IAHHC – Compliance
1. Actual Knowledge of the
Information
WHAT IS KNOWING & KNOWINGLY
KnowledgeInformation
2. Deliberate Ignorance of the Truth
or Falsity of the Information
3. Acts in Reckless Disregard of the
Truth or Falsity of the Information
IgnoranceFalsity
Slide 14 of 22IAHHC – Compliance
Payment “received or retained” in violation of Federal Law11
22Payment “received or retained” for services where order for services
induced by kickback
OVERPAYMENT INCLUDES
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induced by kickback
Credit Balance
Payment “received or retained” for services ordered or provided by
excluded person (42 CFR 10001.1901 forbids payment for services
ordered or furnished by excluded persons)
Slide 15 of 22IAHHC – Compliance
RAC – RECOVERY AUDIT CONTRACTOR
• Federally mandated via section 6411 of the Affordable Care
Act which amends section 1902(a)(42) of the Social Security
Act
• Final regulations are still pending Indiana has contracted for
RAC Audits with Health Management Systems (HMS)
• HMS is subcontracted with Thomson Reuters as one
component of the overall FADS solution
• RAC contract begins September 2, 2011
Slide 16 of 22IAHHC – Compliance
IMPORTANT RAC CONSIDERATIONS -COORDINATION
�CMS mandates that States and their Medicaid RACs must coordinate their recovery audit efforts with other entities to minimize the likelihood of overlapping auditsoverlapping audits
�OMPP will coordinate audits through its arrangement with Thomson Reuters, which includes coordination with the RAC
�Additional coordination includes regular meetings with the Managed Care Entities and the Medicaid Fraud Control Unit
Slide 17 of 22IAHHC– Compliance
IMPORTANT RAC CONSIDERATIONS - APPEALS
CMS requires States to have an adequate process for entities to appeal anyadverse decisions made by the Medicaid RACs.
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Appeals must be filed in accordance with IC 4-21.5-3 and 405 IAC 1-1.5-2. Withthe Appeal, a Statement of Issues must be filed which must conform to 405 IAC1-1.5-2. Both the Appeal and the Statement of Issues must be filed within 60days of receipt of notice.
Indiana has existing administrative appeals processes with respect to audits ofMedicaid providers which will also accommodate Medicaid RAC appeals.
2
Slide 18 of 22IAHHC – Compliance
AGENDA
11 Program Integrity
22
33
44✓
Patient Protection and Affordable Care Act (PPACA)
Compliance
Questions / Contact Information
Slide 19 of 22
WWW.IN.GOV/FSSA
‘Contact Us’ Slide 20 of 22
SCROLL DOWN…
Include Attn: Program Integrity
Direct to OMPP
Slide 21 of 22
CONTACT INFORMATION
Only formal responses to questions asked through the
www.in.gov/fssa inquiry process will be considered official and valid
by the State. No participant shall rely upon, take any action, or make
any decision based upon any verbal communication with any State
employee or designated contractor including responses in today’s
presentation.
indianamedicaid.comindianamedicaid.com 1-800-457-45151-800-457-4515 www.in.gov/fssawww.in.gov/fssa
Slide 22 of 22