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Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

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Page 1: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Medical Education Reform:Nostalgia, Autonomy and Libertarianism

Meets Changing Forces and External Drivers

Reynolds Meeting 2010

Page 2: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Outline

Historical and current forces in medicine and education

External forces driving change Reform and implications of CBME Moving forward

Page 3: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Nostalgialitis Imperfecta

Syndrome characterized by the following signs and symptoms:– “When I was an intern…<insert superlative>”

– “Medicine was so much better 25 years ago”• Reality: Not really…

– “Younger physicians today are less professional, skilled, etc. because of <insert favorite complaint>”

Page 4: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

 

Faculty and Clinical Skills

“Evidently it is not deemed necessary to assay students’ and residents’ clinical performance once they have entered the clinical years. Nor do clinical instructors more than occasionally show how they themselves elicit and check the reliability of the clinical data…

Page 5: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

 

Faculty and Clinical Skills

To a degree that is often at variance with their own professed scientific standards, attending staff all too often accept and use as the basis for discussion, if not recommendations, findings reported by students and residents without ever evaluating the reporter’s mastery of the clinical methods utilized or the reliability of the data obtained.”

Page 6: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

 

Faculty and Clinical Skills

From George Engel

1976 editorial on JAMA paper highlighting deficiencies in student and resident basic clinical skills

Page 7: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Autonomy

Professional autonomy has traditionally meant the individual has substantial control over their professional practice and judgment.

Two key aspects1:– Capacity for self-governance

– Non-interference with the professional’s control over their lives and actions.

1MacDonald C. Nurse autonomy as relational. Nursing Ethics. 2002; 9: 194-201

Page 8: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Libertarianism

Long (1998): “Any political position that advocates a radical redistribution of power from the coercive state to voluntary associations of free individuals”

Three distinct movements1:– Libertarian Capitalism

– Libertarian Socialism

– Libertarian Populism*

1 Long RT. Toward a Libertarian Theory of Class. Social Philosophy and Policy Foundation. 1998.

Page 9: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Libertarianism and Medicine

Libertarianism “seeks to empower individuals to govern their own lives through voluntary cooperation with one another, as opposed to top-down control of individuals by the state1”

Libertarian “streaks” in Medical Education– Tension between programs and ACGME/RRCs,

despite the fact the RRCs represent a self-regulatory process• Coercive state: the ACGME/ABMS?• Common refrain: We’re just fine on our own…

1 Long RT. Toward a Libertarian Theory of Class. Social Philosophy and Policy Foundation. 1998.

Page 10: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Culture in the United States

American culture developmentally still in adolescent phase

• Strong streaks of independence

• Rebellious

• Optimistic (usually)

• Power of dreams

Page 11: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Codes for Health and Medicine

Health and wellness = Movement Doctors = Hero

– Remember the GE commercial during the Olympics?

Nurses = Mother Hospitals = Processing Plant

C. Rapaille. The Culture Code. An Ingenious Way to Understand Why People Around the World Live and Buy as They Do. Broadway Books, NY, NY. 2006.

Page 12: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Physicians: Knights, Knaves or Pawns?1

Julian LeGrand (British Sociologist) Knights (virtue)

– “Trusted to wisely use and deploy resources, minimize waste, and look beyond their narrow individual and specialty interests to protect the system as a whole. Individual physician decision-making and autonomy are preserved as the highest-end. It is the physician who is the ultimate champion of the patient and policies are structured to support the physician’s work. ”

1Jain S and Cassel CK. Physicians: Knights, Knaves, or Pawns? JAMA. 2010.

Page 13: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Physicians: Knights, Knaves or Pawns?1

Knaves (rigid self-interest)– “Fraud, abuse, and waste are the behaviors

that come most naturally to the knave—and it the role of society to monitor for these behaviors and impose stiff personal and financial penalties to deter them.”

Pawns (passive victims)– “The pawn physician is merely a function of the

environment and incentives he or she is given; accordingly, physicians must be given guidelines to follow and policymakers and regulators must decide clinical priorities.”

1Jain S and Cassel CK. Physicians: Knights, Knaves, or Pawns? JAMA. 2010.

Page 14: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Reforming Medical Education

Page 15: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Internal Medicine:Call for Change in Training: > 20 Years

Steve Schroeder (AIM 1986; 2006)– “Putt or get off the green”

IOM– Competencies for ALL healthcare providers

• Core: provide patient-centered care

ACGME– 2001: Launch of the Outcomes Project

– Evolving RRC regulations

Page 16: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Medical Education:Calls for Change

COGME (1999)– encourage clinical experience in varied settings

that mirror environments in which graduates will practice;

– participation in team-based care; – training in population-based care; training in

disease prevention and wellness; and – development of advanced communication skills

including conflict resolution, cultural competence, patient advocacy and effective use of various media and technologies.

Page 17: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Call for Change: The Community

AAIM ACP APDIM SGIM Individuals

– Although all argued for “competency-based” training, most proposals still time and curricular-based with recommendations for better assessment

Page 18: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

IM RRC Regulations – 7/09

~ a 40% reduction in time and process requirements

Page 19: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Outcomes Project Phase 3

July 2006 – June 2011 Program focus

– Use resident performance data as the basis for improvement

– Begin to use external measures to verify resident and program performance

Accreditation focus– Review evidence that programs are making

data-driven improvements

Page 20: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Subspecialty Training Experience

2004 – Must have clinical experience in each of the

subspecialties of internal medicine (one month each)

– Must have formal instruction and assigned clinical experience in geriatric medicine (one month

2009 – Are expected to demonstrate the ability to

manage patients across the spectrum of clinical disorders seen in the practice of GIM including the subspecialties of IM

Page 21: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Core Faculty Requirement (7/09)

Expert competency evaluators Specifically trained in the evaluation and

assessment of the ACGME core competencies

Spend significant time in the evaluation of residents including the direct observation of residents with patients

Page 22: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

2009 IM RRC Regulations:Pt Care and Safety

Sponsoring Institution must:– Demonstrate that there is a culture of patient

safety and continuous quality improvement in the quality of patient care, patient safety, and education.

Program Director must:– Ensure that departmental clinical quality

improvement programs are integrated into the residency program.

Page 23: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

External Forces

Page 24: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

What’s New: Substantial External Pressure

Institute of Medicine (2008)– Resident Duty Hours: Enhancing Sleep,

Supervision, and Safety

– Retooling for an Aging America

MedPAC – June 2009 Report

– October 2009 Hearing

– June 2010 Report

AMSA, Public Citizen and OSHA (2010)

Page 25: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

2008 IOM Work Hours Report

Recommendation: To increase patient safety and enhance education for residents, the ACGME should ensure that programs provide adequate, direct, onsite supervision for residents.

Page 26: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Effective Supervision

AMEE Guide (Kilminster; Med Teach, 2007) Empirical evidence supports:

– Direct supervision helps trainees gain skills faster, and behavior changes more quickly

– Quality of relationship affects effectiveness of supervision• Continuity and reflection

– Self supervision not effective– Better supervision associated with improved

patient safety and quality of care.

Page 27: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Re-conceptualizing Supervision

Traditional approach:– Execution of trainee clinical decisions and

actions and subsequent review by faculty separated by variable time and space• The late night phone call with subsequent visit

by the attending hours later during morning rounds (time and space)

• Precepting in clinic without seeing the patient (space)

Page 28: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Current Models of Supervision Underlying beliefs and assumptions:

– Physician autonomy

– Graduated independence• Trainees have to make and execute decisions

on their own, without interference, in order to “learn” (including mistakes)

– Supervision = “taking over” for the trainee; interference; dependence.

Page 29: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Problems with Traditional View

Faculty inaccuracy in knowing trainee’s ability in key clinical skills– Multiple studies highlighting deficits

Discordance between trainee and faculty judgment– Implications for patient care and safety

Delayed feedback and learning

Page 30: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Progressive Independence: Kennedy

Acad Med (2005): Limited empirical support for current models– However, educational theories support need for

progressive independence JGIM (2007): Taxonomy of oversight

activities– Mostly reactive in nature

BMJ (2009): Trainee decision to seek help dependent on clinical question, supervisor and trainee factors

Page 31: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

MedPAC Report: June 2009 Rationale: CMS and Public not getting

appropriate ROI on 9+ billion dollar investment Findings: residencies fall far short in

– Outpatient care coordination– Multi-disciplinary teamwork– Awareness of health cost– Comprehensive health IT– Pt care in non-hospital setting

Plans: MedPAC to explore how changes to current GME payment policies can be leveraged to accelerate change

Page 32: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

MedPAC October 2009 Hearing

MedPAC Chair:– “The system is on the wrong track and is not

self-correcting – to me that cries out for a policy intervention”.

Potential focus of 2010 report– Fund teaching program demonstration projects

– Shift portion of IME from hospital to program

– Provide greater support to other federal programs to address pipeline issues

Page 33: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

MedPAC June 2010

4-1 The Congress should authorize the Secretary to change Medicare’s funding of graduate medical education (GME) to support the workforce skills needed in a delivery system that reduces cost growth while maintaining or improving quality.

Page 34: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

MedPAC June 2010

The standards…should specify ambitious goals for practice-based learning and improvement, interpersonal and communication skills, professionalism, and systems-based practice, including integration of community-based care with hospital care.

The indirect medical education (IME) payments above the empirically justified amount should be removed from the IME adjustment and that sum would be used to fund the new performance-based GME program.

Page 35: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

MedPAC June 20104-2 The Secretary should annually publish a report that

shows Medicare Med Ed payments received by each hospital and each hospital’s associated costs. This report should be publicly accessible and clearly identify each hospital, the DME and IME payments received, the number of residents and other health professionals that Medicare supports, and Medicare’s share of teaching costs incurred.

4-3 The Secretary should conduct workforce analysis to determine the number of residency positions needed in the United States in total and by specialty. In addition, analysis should examine and consider the optimal level and mix of other health professionals.

Page 36: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Educating Physicians:The “2010 Flexner Report”

Cooke, Irby and O’Brien

Page 37: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Educating Physicians1

“Can medical education’s illustrious past serve as an adequate guide to a future of excellence? Flexner asserted that scientific inquiry and discovery, not past traditions and practices, should point the way to the future in both medicine and medical education…”

1Cooke M, Irby DM and O’Brien BC. Educating Physicians. 2010.

Page 38: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Educating Physicians “…Medical training is inflexible, excessively

long, and not learner-centered. We found that clinical education is overly focused on inpatient clinical experience, supervised by clinical faculty who have less and less time to teach and who have ceded much of their teaching responsibilities to residents, and situated in hospitals with marginal capacity to support their teaching mission.”

Page 39: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Recommendations

Standardize learning outcomes through assessment of competencies

Individualize learning process within and across levels

Incorporate interprofessional education and teamwork into curriculum

Prepare learners to attain both routine and adaptive forms of expertise

Page 40: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Recommendations

Engage learners in initiatives focused on population health, quality improvement and patient safety

Locate clinical education in settings where quality patient care is delivered, not just in university teaching hospitals

Address the underlying messages expressed in the hidden curriculum

Page 41: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Francisco Varela (1946-2001)

“The blind spot of contemporary science (and education) is experience”– What does this mean to you? – How can we hold the paradox of learning from

past experience and the need to let go?

Page 42: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Competency-based Medical Education

Page 43: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Competency-based Education Not a New Concept

Origins began around time of Flexner (1910-20)– Industry and business looking for workforce

with specific skills

Modern Impetus– Reform of teacher education in 1960s

– Vocational education in 1970s onward

– Medicine “late” to concept

Page 44: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Origins of CBETScientific Management Scientific Management

TaylorTaylor

Behaviorism Behaviorism ThorndikeThorndike

Progressive Education Progressive Education Dewey

CBETCBET

Objective-based instruction

Operant conditioning

Minimum competency tests

Mastery-based learning

Criterion-referenced tests

Instructional design

McCowan; CDHS, 1998

Page 45: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Competency-Based Medical Education

… is an approach to preparing physicians for practice that is fundamentally oriented to graduate outcome abilities and organized around competencies derived from an analysis of societal and patient needs. It deemphasizes time-based training and promises greater accountability, flexibility, and learner centredness.

the unit of progression is mastery of specific knowledge and skills

Frank, JR, Snell LS, ten Cate O, et. al. Competency-based medical education: theory to practice. Med Teach. 2010; 32: 638–645

Page 46: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Mandates of Outcomes-based Training Programs must be able to demonstrate that

students, residents and fellows graduate with high levels of knowledge, skills and attitudes.– Must also be able to determine with high

degree of accuracy that trainee is ready to advance

– Exposure and dwell time are not sufficient proxies for competence

– Not shooting for “the floor” of competence

Page 47: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Educational Program

Variable Structure/Process Competency-based

Driving force: curriculum

Content-knowledge acquisition

Outcome-knowledge application

Driving force: process Teacher Learner

Path of learning Hierarchical (Teacher→student)

Non-hierarchical (Teacher↔student)

Responsibility: content Teacher Student and Teacher

Goal of educ. encounter Knowledge acquisition Knowledge application

Typical assessment tool Single subject measure Multiple objective measures

Assessment tool Proxy Authentic (mimics real tasks of profession)

Setting for evaluation Removed (gestalt) Direct observation

Evaluation Norm-referenced Criterion-referenced

Timing of assessment Emphasis on summative Emphasis on formative

Program completion Fixed time Variable time

Carraccio, et al. 2002.

Page 48: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Faculty Clinical Skills - OSCE(N=44)

Competency Mean (SD) Range Generaliz-ability

History Taking 65.5% (9.6%) 34% - 79% 0.80

Physical Exam 78.9% (13.6%)

36% - 100% 0.52

Counseling 77.1% (7.8%) 60% - 93% 0.33

Patient Satisfaction1

5.62 (0.48) 4.43 – 6.63 0.60

1On 7-point scale

Kogan J, et al. Acad Med. 2010; In press

Page 49: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Faculty Skills: Assessment

Kogan JR, et al. Opening the Black Box of Clinical Skills Assessment via Direct Observation: A Qualitative Study. Submitted 2010

Page 50: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Ericsson & Lehmann, 1996: “Individualized training activitiesespecially designed by a coach or teacher to improve specific aspects of an individual's performance through repetition and successive refinement.

– To receive maximal benefit from feedback, individuals have to monitor their training with full concentration, which is effortful and limits the duration of daily training”.

Deliberate Practice

Page 51: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Deliberate Practice and Expertise

From Anders Ericsson: Used by Permission

Page 52: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Design and Sequencing of Training Activities

Professional teachers and coaches

* Monitor students’ development* Design and select training tasks for individual students

From Anders Ericsson: Used by Permission

Page 53: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Transitions in Medical Education

Is this still the best educational model?

Page 54: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

“If you want to make enemies, try to change something.”

Woodrow Wilson

Page 55: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Change and the Grief Reaction

Denial Anger Bargaining

Depression Acceptance

“Unfunded mandate”

“I can’t and we shouldn’t”

“We need better tools”

“Evolution, not transformation”

“I need help to do this”

“I can do this – it is an opportunity”

Page 56: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Change is Hard (Always Has Been)

What stage of grief would best describe your faculty?

Page 57: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Change and Appreciate Inquiry1

In every society, organization, group or individual, something is working

Looking for what works well and doing more of it is more motivating and effective than looking for what does not work and doing less of it

What we focus on becomes our reality &absorbs our energy

The language we use to describe reality helps to create that reality (words create worlds)

People have more confidence and comfort to journey to the future (the unknown) when they carry forward parts of the past (the known)

If we carry parts of the past forward, they should be what is best about the past

1Cooperrider DL.  Positive image, positive action: The affirmative basis of organizing. In . Srivastva S, Cooperrider DL (eds).. Appreciative Management and

Leadership, Revised ed. Euclid, OH: Williams Custom Publishing, 1999. 91-125.

Page 58: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Change and Appreciate Inquiry

With someone next to you, discuss what is working in your program with regards to geriatric education– How can you do “more of this?”

1Cooperrider DL.  Positive image, positive action: The affirmative basis of organizing. In . Srivastva S, Cooperrider DL (eds).. Appreciative Management and

Leadership, Revised ed. Euclid, OH: Williams Custom Publishing, 1999. 91-125.

Page 59: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Immunity to Change

Kegan and Lahey

• “Assumption as truth”

• “Assumption as assumption”

.

Page 60: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Kegan and Lahey

The “big assumption(s) as truth”– We operate on many assumptions that over

time become “truth” without our testing or questioning the veracity of those assumptions

Immunity to change– Preservation of status quo through fear

– More comfortable to stay with familiar even when status quo isn’t effective

Kegan and Lahey. The Way We Talk Can Change the Way We Work; Immunity to Change.

Page 61: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Leadership is Dangerous

“ People do not resist change per se. People resist loss. You appear dangerous to people when you question their values, beliefs or values of a lifetime. You place yourself on the line when you tell people what they need to hear rather than what they want to hear. Although you may see with clarity and passion a promising future of promise and gain, people will see with equal passion the losses you are asking them to sustain.”

Heifetz R, Linsky M. Leadership on the Line.Boston, Mass: Harvard Business Press; 2002. Pgs. 11-12.

Page 62: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Moving Forward

Page 63: Medical Education Reform: Nostalgia, Autonomy and Libertarianism Meets Changing Forces and External Drivers Reynolds Meeting 2010

Questions