MEDICAL SERVICE CORPS (MSC)

MEDICAL SERVICE CORPS (MSC)

Lt Col Tim StevensHealth Services Administration Course30 Jan 2013

Guarding America - Defending Freedom

Introductions

• Brief Bio• Name• Unit / Location• Length of time assigned as an

MSC• MSC Assignment/Duties• Prior Medical or Line AFSC?

• Civilian Occupation / Full Time Job


Ground Rules

• Interactive• Share experiences & knowledge

• Courtesy• Cell phones• Flexibility• Non-attribution

Guarding America - Defending Freedom4

Overview

• Roles and Responsibilities of the Administrator

• Helpful Resources• Networking• Training Opportunities• Readiness Skills Verification

Program


Air Force MSC Roles

• Medical Readiness• Resource Management• Health Plan Management• Medical Logistics• Medical Information Services• Group Practice Management• Administrator / SGA• Aeromedical Evacuation


ANG MSC Roles

• Medical Readiness• Resource Management• Health Plan Management

• Medical Logistics ?• Medical Information Services• Group Practice Management

• Administrator/SGA• Aeromedical Evacuation• Emergency Management/Operations• HRF/CERFP• CST Others ?


Roles & Responsibilities

• In a Nutshell: Manages all of the Medical Unit’s Health Services Activities and Services:

• Plans, develops, manages, and executes!

• You Need to Know about EVERYTHING and be experts in something(s)


Roles and Responsibilities

• As an Administrator, you are tasked with improving the overall organizational performance.

• How do you do that? • Be a:• Leader• Organizer• Management Expert• Coordinator• Facilitator


Your Role

• Leader—commissioned AF officer• Medical professional• Administrative consultant to executive

leadership team• The commander’s #2; if not by grade, in

practice• Or key member of the Commander’s Executive Staff

• Represents the Commander at Wing level• Must know what is happening• Responsible for improving organizational

performance


Oversight of Administrative Programs

• Budget planning and execution• 4A training and training documentation• Readiness planning• EMC facilitation and documentation• Logistics support and inventory

management• Health Records Management• Policy and procedures – Information

Management• Manpower / Recruiting


Oversight of AdministrativePrograms (Cont.)

• Information Systems and Technologies• Advisor on administrative matters• Interpret & direct implementation of

policies governing health services programs

• War Reserve Material oversight• Awards & Decorations• Evaluations• Self Inspection


Defining Your Role in Your Unit

• Take responsibility• Know your organization and its capabilities• Consider everything administrative your

responsibility• Earn your position• Get involved with local healthcare groups &

others • Lead or assist with health services admin

training• Continuous Learner; share and learn from your

counterparts & colleagues• Making Significant Contributions • Earn Respect (not Make Some Coffee or

Make Some Copies)


Successful Performance Indicators

• Leadership “team” • Validation of performance• ORI, CI, Ex-Eval, SEAT, Exercises, Deployments

• Unit member’s involvement/engagement and contributions

• Encourage Wing involvement• Effective Self-Inspection Program• Accountability throughout Unit• Good documentation • “Practical” management style• Consistency


The Wing, Medical, and other Wing Units

“You need them and they need you”

Proactive Communication & Education both Internally and Externally

• Briefings• Statistics• Programs• Build Relationships• Promotion & Marketing of Medical Mission• Communication


Gaining Experience, Knowledge,Skills, & Abilities

• Programs• Additional Duties• Committees• First Sergeant• Supervisors• Professional Affiliations• Training


Training & Growth Opportunities

• Jumpseats prior to inspection• Scottsdale (TOPSTAR) ?• Medical Readiness Symposium (annual)• Medical Readiness Planners Course• Contingency Wartime Planning Course• Telecons, Conferences, Working Groups• Medical Logistics Symposium• Wing Inspection Team (WIT)


Training & Growth Opportunities (cont.)

• Military Exercises (Patriot, Vigilant Guard, Global Guardian, Silver Flag,etc.)

• Civilian Exercises• Professional Conferences• Active Duty, Reserve, and Civilian

Counterparts• Deployments• Professional Military Education (PME)• Commander’s Development Course• Etc.


Helpful Resources

• Knowledge Exchange• AF Portal• Each Other – ANG MSC Society• Web sites


Readiness Skills Verification Program (RSVP) – Old/Current/New

• Training Blocks:• Health Services Management• Executive Management• Medical Resource Management• Medical Logistics Management• Medical Information Systems• Mission Readiness• Aeromedical Evacuation


Contact Information

Tim Stevens, Lieutenant Colonel, MSC

Medical Administrative Officer

190th Medical Group / 190th Air Refueling Wing

Forbes Field

Topeka, KS

DSN: 720-4569

Commercial: (785) 861-4569

E-Mail: [email protected]

Guarding America — Defending Freedom

The Air National Guard

ANG MSC 101

Guarding America – Defending Freedom

QUALIFICATIONS

MYTH: Anyone can be a Healthcare Administrator

TRUTH: The field is challenging and requires advanced education and training


State/Unit(Traditional)

Statutory Tour(Full Time)

SDE

IDE

BDE

ASBC, SOS

AWC, ICAF, USAWC, etc.

correspondence seminar

residenceJUMPSTART

ACSC correspondence

seminar, Residence,

Board Certification

HealthServices

Administration(HSA) Course

Medical Plans

Med Logistics

Resource ManagementMRPC

HSA Grad 41A1

41A3

CWPC

HLS Executive Course

AE – Stage Mgr’s Course

JMPC

FEMACertification

41A4

EMEDS/AE Administrator

MDG Flt CC,EMEDS Ops

AES AE Command Sq CC or DO

State HQs, JF HQs, FEMAHRF Regional Medical Plans

CERFP Medical Plans & Ops

Board Certification

MD

G-A

ES

/CC

MGD/SGAAES/DO

MSC Assistant

ANGRC/SGL

ANGRC/SGA

AN

GR

C/S

G2

ANGRC/SGX

HQ USAF/SG Advisor

NORTHCOM/SG Advisor

CWPC

HLS Executive Course

JMPC

Board Certification

Admin Officer

Medical Readiness Officer

JRMP

AE -TRAC2ES

JOMMCFull-Time Medical

Administrative Officer

WMD Civil Support Team

NG CERFP Medical Planner

ANG Medical Service Corps


YOUR WAY AHEAD

Do an honest assessment of your status Do a Gap Analysis Minimum – embrace the field (not just a job) Determine to be a Life-Long Learner Read, Attend, Ask, Network, Grow, Give Join an Organization – MSC Society, AAMA,

ACHE, IAEM, etc


Review the Web Sites

American Academy of Medical Administrators and the College of Contingency Planners

http://www.aameda.org/

American College of Healthcare Executives

http://www.ache.org/

International Association of Emergency Managers

http://www.iaem.com/

ANG MSC Society

www.angmscsociety.org





http://www.angmscsociety.org/

Approved Board Certifying Agencies

American Academy of Medical Administrators (AAMA) American College of Healthcare Executives (ACHE) American Hospital Association (AHA) Certified Healthcare Facility Manager (CHFM for ASHE) Certified Materials & Resource Professional (CMRP for AHRMM) Healthcare Financial Management Association (HFMA) Healthcare Information and Management Systems Society (HIMSS) International Association of Emergency Managers (IAEM) Medical Group Management Association (MGMA) American College of Medical Practice Executives (CMPE)




http://www.aha.org/aha/Certification-Center/index.html

http://www.aha.org/aha/Certification-Center/CHFM/index.html

http://www.aha.org/aha/Certification-Center/CMRP/index.html

http://www.hfma.org/

http://www.himss.org/


http://www.mgma.com/

http://www.mgma.com/pd/


Summary

We are a valuable and relevant Corps! Each MSC has a responsibility to be Excellent in

all we do Be a Protégée and a Mentor Learn everything possible about our career field

(formal courses) Key competencies: Planning, Administering, &

Readiness Commit to being a Consummate Professional MSC is our Corps – our career field is Healthcare

Administration Get involved

Documents

MEDICAL SERVICE CORPS (MSC)