Embed Size (px)
Citation preview
Medicinske sestrekoje dolaze Vama
Uz VasU RDNS-u (Royal District Nursing Service) mi znamo da je promjena sastavni dio života. Naša posvećenost pružanju najbolje moguće zdravstvene njege svaki sat svakog dana, jača je nego ikad.
Bez obzira da li ste klijent, neko od familije, njegovatelj ili zdravstveni radnik, RDNS je uz Vas svaki korak na tom putu.
Imam li ja pravo na te usluge?RDNS je za svakoga. Ako imate stvarnu potrebu za njegom, a mi imamo usluge koje zadovoljavaju Vaše potrebe, mi ćemo se pobrinuti za Vas.
Kad Vam prvi put dođemo u posjetu, reći ćemo Vam kako se naplaćuju usluge i koliko možete očekivati da će Vas to koštati. Objasnićemo vam detaljno naknade, mjesečne račune i način plaćanja.
Kako se dobije uputnica za RDNS usluge?Možete nam se javiti Vi ili Vas može preporučiti član Vaše porodice, njegovatelj, ljekar ili neki drugi zdravstveni stručnjak. Najčešće se uputnica za naše usluge dobije nakon boravka u bolnici. Ako ste u bolnici, zamolite osoblje na odjelu da kontaktira RDNS.
Za preporuke na Vašem jeziku, nazovite 1300 824 661 ili 1300 33 44 55.
Page 1 of 4© Royal District Nursing Service Limited 2016 The Nurses Who Come To You – Bosnian / English
The nurseswho come to you
By your sideAt RDNS (Royal District Nursing Service), we know that change is part of life. Our commitment to providing the best possible health care every hour of every day, is stronger than ever.
Whether you are a client, family member, carer, or a healthcare provider, RDNS is with you every step of the way.
Am I eligible?RDNS is for everyone. If you have a genuine nursing need and we have the services available to meet that need, we’ll take care of you.
When we first visit you, we’ll talk to you about how the fees work and what you can expect to pay. We’ll explain the fees in full, monthly invoices and payment options.
How do I get referred to RDNS?You can contact us directly or a family member, carer, doctor or other health professional can make the referral for you. One of the most common ways to be referred to us is following a stay in hospital. If you are already in hospital, please ask the ward staff to contact RDNS for you.
To refer to us in your language, call 1300 824 661 or 1300 33 44 55.
Page 2 of 4© Royal District Nursing Service Limited 2016 The Nurses Who Come To You – Bosnian / English
Page 3 of 4
Vaša privatnostRDNS se drži Saveznog zakona o privatnosti i relevantnih državnih zakona, i vodi računa da Vaši osobni i zdravstveni podaci budu zaštićeni zakonom.
Klijenti RDNS-a mogu dobiti podatke o našoj Izjavi o privatnosti podataka od naših medicinskih sestara ili ako nas nazovu na 1300 33 44 55 ili posjete www.rdns.com.au
Usluge koje mi pružamoRDNS se zalaže za pružanje njege svim ljudima, posebno starijim i onemoćalim. Mi imamo kvalifikovane medicinske sestre koje su osposobljene za sva područja generalne njege, ali imamo i specijalizovane medicinske sestre za određena područja njege.
Vaše zdravlje i dobrobit su naš prioritet. Mi ćemo raditi s Vama, Vašom porodicom, njegovateljima, ljekarom i drugim zdravstvenim stručnjacima tako da razradimo plan prema Vašim potrebama.
* Usluge se mogu razlikovati, zavisno od lokacije
njega starijih ljudiprocjenanjega nakon otpuštanja iz bolnicevođenje slučajevarješavanje problema inkontinencijeusluge za cističnu fibrozunjega osoba koje imaju demencijuusluge za dijabetičarepomoć u kući
njega osoba koje imaju hemofilijuHARP program upravljanja hroničnim bolestima unapređenje zdravljaHIV/AIDS – usluge podrškepaketi njege u kućienteralna ishrana u kućiprogram za beskućnikeintravenozna terapija
upravljanje potrošnjom lijekovanjega ostomijepalijativna njega i podrška u žalostiosobna post-akutna njegarespiratorna njegaterapija bolesnika sa stomomliječenje rana
Mi pružamo razne oblike bolesničke njege, uključujući sljedeće:*
Kako kontaktirati RDNS:
Ako želite razgovarati s nama na svom jeziku, nazovite na 1300 824 661 i slijedite uputstva. Telefonska prevodilačka služba vam je besplatna.
Možete također nazvati 1300 33 44 55
www.rdns.com.au [email protected]
Royal District Nursing Service Limited
ABN 49 052 188 717
Head Office, 31 Alma Road, St Kilda VIC 3182
© Royal District Nursing Service Limited 2016 The Nurses Who Come To You – Bosnian / English
Page 4 of 4
Royal District Nursing Service Limited
ABN 49 052 188 717
Head Office, 31 Alma Road, St Kilda VIC 3182
Your privacyRDNS follows the Commonwealth Privacy Act and relevant state legislation, making sure that your personal and health information is protected under law.
RDNS clients can obtain details about our Information Privacy Statement can be obtained from our nurses or by phoning us on 1300 33 44 55 or visit www.rdns.com.au
The services we provideRDNS is committed to providing care for anyone in the community, in particular the aged and frail. We have qualified nurses who are trained in all areas of general nursing, but we also have specialist nurses for some areas of care.
Your health and wellbeing are our priorities. We will work with you, your family, carers, doctor and other health professionals so we can work out a plan to suit your needs.
*Services vary according to location
Aged CareAssessmentCare after hospital dischargeCase managementContinence managementCystic Fibrosis servicesDementia careDiabetes servicesDomestic assistance
Haemophillia careHARP chronic disease managementHealth promotionHIV/AIDS support servicesHome care packagesHome enteral nutritionHomeless Persons ProgramIntravenous therapy
Medicines managementOstomy carePalliative care & bereavement supportPersonal carePost-acute careRespiratory careStomal therapyWound management
We provide a range of nursing care including:*
How to contact RDNS:
To speak to us in your language call 1300 824 661 and follow the prompts. The telephone interpreter service is free of charge to you.
You can also call 1300 33 44 55
www.rdns.com.au [email protected]
© Royal District Nursing Service Limited 2016 The Nurses Who Come To You – Bosnian / English
