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MEDIGOThe Family Suite
Evanston HospitalFinal Presentation
Interdisciplinary Product DevelopmentSpring 2010
IPD 2010 | The Family Suite
Team MEDIGO
EngineeringAdrian Araujo
Industrial DesignHannah DuffyWitold Zurek
MarketingCherie HarshmanMabel Oza
IPD 2010 | The Family Suite
Mission
The core mission of Medigo is to improve the healthcare experience for patients and their families through utilizing research and technology to improve communication.
We strive to create an innovative and comfortable environment for patients and their families while simultaneously advancing the use of communication technology. Our philosophy is bringing patients and their families the comfort of home during their stay in the hospital environment.
IPD 2010 | The Family Suite
Medical Administration
Pharmaceutical errors from prescription to fill
Medication distribution
inefficiency
Refill and Initial order inefficiencies
Communicating with Patients and Family
Limited techniques for measuring patient satisfaction Satisfaction survey not utilized
Limited information about patient relayed to families in waiting area
Waiting areas not tailored to needs of families
Hospital NavigationTrouble navigating through
departments
Moving from outpatient to inpatient difficult Maps not on display at entryway
Navigation information lacking
Patient SatisfactionRepetitive, inconsistent questioning of patients allergies Dialysis sanitation system useless
Hemorrhage deaths happen due to lack of training in estimating blood loss
Network InformationHard to access patient information at all times
Administrative errors when transferring patients
Lag time in transferring patient information hospital to hospital
Inefficiency in staff “hand off” procedures
Inefficient methods informing family members
Inefficient staff tracking devices
Inefficiencies in inpatient and outpatient departmental communication
Opportunity Areaswithin
Evanston Hospital
IPD 2010 | The Family Suite
Medical Administration
Pharmaceutical errors from prescription to fill
Medication distribution
inefficiency
Refill and Initial order inefficiencies
Communicating with Patients and Family
Limited techniques for measuring patient satisfaction Satisfaction survey not utilized
Limited information about patient relayed to families in waiting area
Waiting areas not tailored to needs of families
Hospital NavigationTrouble navigating through
departments
Moving from outpatient to inpatient difficult Maps not on display at entryway
Navigation information lacking
Patient SatisfactionRepetitive, inconsistent questioning of patients allergies Dialysis sanitation system useless
Hemorrhage deaths happen due to lack of training in estimating blood loss
Network InformationHard to access patient information at all times
Administrative errors when transferring patients
Lag time in transferring patient information hospital to hospital
Inefficiency in staff “hand off” procedures
Inefficient methods informing family members
Inefficient staff tracking devices
Inefficiencies in inpatient and outpatient departmental communication
Opportunity Areaswithin
Evanston Hospital
IPD 2010 | The Family Suite
Communicating with Patients and Family
OBSERVATION: Limited information in waiting areas
FACT: Educating patient is important
Families benefit from being informed
IPD 2010 | The Family Suite
Communicating with Patients and Family
OBSERVATION: No designated waiting area
FACT: Traditionally families sit in a line and across from other families, impersonal
Families are not provided a private, accommodating area to be together
IPD 2010 | The Family Suite
Communicating with Patients and Family
OBSERVATION: Screen displays patient names publicly
FACT: Personalized information must be communicated privately
IPD 2010 | The Family Suite
Communicating with Patients and Family
OBSERVATION: Nurse informs family via waiting room phone
FACT:Families need understandable explanations
IPD 2010 | The Family Suite
OPPORTUNITIES INSIGHTS
Sensitive topic, uncomfortable for family members in public
Nurse inform families via waiting room phone
Limited information in waiting area
Families need personalized information delivered
No designated private area Provide private and accommodating area for families
Families need understandable explanations
Patient info should be private, concealed
Screen displays patient names publicly, privacy concerns
Privacy protection from other patients and families
Communicating with Patients and Families
IPD 2010 | The Family Suite
NeedsDESIGN DRIVER
IdeasDESIGN FRAMEWORK
FunctionsDESIGN CRITERIA
SolutionsDESIGN DETAILS
ACCOMMODATE FAMILYprivate helpful
INFORMATION real time patient information
FOCUSING ON FAMILYfamily orientedhome-liketogethernesssupportivepositivecomfortable
PERSONALIZING “THE WAIT”intimatehospitablecustomizable
PROVIDING A SPACEsimple structureeasy to useprivatepersonal space
INTERACTIVEcommunication abilitiescommunicate with nursecommunicate with patientmusic
ADJUSTABLEheight weight
MOBILE OR STATIONARYmodular furniture multifunctional wall folding display
FAMILY OR SINGLEclose closesurrounded surroundedquiet quietpersonal personal solitary
INTERACTIVEGUI patient updatestouch screen electronic magazineinternet access hospital education skype procedure educationfacebook device compatibleaim wirelessgmailvirtual nurse
MOBILE AND STATIONARYmodules fixed dispersible main hubsuitcase wheel chair accessiblewheels portable suitcasewheel chair accessible
FAMILY AND SINGLEbooth stooltent chairwalls kioskcircular secludeddoor curtains password
PERSONAL TOUCHmood lightingfamily photos
INFORMING THE FAMILYunderstandinghelpfulrange of information updating
IPD 2010 | The Family Suite
Skylight
Waterfall
3 Story Entryway
Concierge Desk
Communicating with Patients and Families: Hospitality InvestigationEVANSTON HOSPITAL LOBBY
IPD 2010 | The Family Suite
Communicating with Patients and Families: Hospitality Investigation
Welcoming
CleanPrivate
ComfortableUncomfortable
Noisy
Impersonal
Crowded
HOTEL/MOTEL LOBBY HOSPITAL/AIRPORT WAITING AREA
IPD 2010 | The Family Suite
NeedsDesign Driver
IdeasDesign Framework
FunctionsDesign Criteria
SolutionsDesign Details
ACCOMMODATE THE FAMILYprivate helpful
INFORMATION real time patient information
FOCUSING ON FAMILYfamily orientedhome-liketogethernesssupportivepositivecomfortable
PERSONALIZING “THE WAIT”intimatehospitablecustomizable
PROVIDING A SPACEsimple structureeasy to useprivatepersonal space
INTERACTIVEcommunication abilitiescommunicate with nursecommunicate with patientmusic
ADJUSTABLEheight weight
MOBILE OR STATIONARYmodular furniture multifunctional wall folding display
FAMILY OR SINGLEclose closesurrounded surroundedquiet quietpersonal personal solitary
INTERACTIVEGUI patient updatestouch screen electronic magazineinternet access hospital education skype procedure educationfacebook device compatibleaim wirelessgmailvirtual nurse
MOBILE AND STATIONARYmodules fixed dispersible main hubsuitcase wheel chair accessiblewheels portable suitcasewheel chair accessible
FAMILY AND SINGLEbooth stooltent chairwalls kioskcircular secludeddoor curtains password
PERSONAL TOUCHmood lightingfamily photos
INFORMING THE FAMILYunderstandablehelpfulrange of information updates
IPD 2010 | The Family Suite
family oriented home-like togetherness supportive positive
FOC
USI
NG
ON
FA
MIL
Y
IPD 2010 | The Family Suite
PRO
VID
ING
A S
PAC
E simple structureeasy to use
private
IPD 2010 | The Family Suite
PERS
ON
ALI
ZIN
G “
THE
WA
IT” intimate
hospitablecustomizable
IPD 2010 | The Family Suite
INFO
RMIN
G T
HE
FAM
ILY understandable
helpful informative
updates
IPD 2010 | The Family Suite
NeedsDESIGN DRIVER
IdeasDESIGN FRAMEWORK
FunctionsDESIGN CRITERIA
SolutionsDESIGN DETAILS
Accommodate Familyprivate helpful
INFORMATION real time patient information
FOCUSING ON FAMILYfamily orientedhome-liketogethernesssupportivepositivecomfortable
PERSONALIZING “THE WAIT”intimatehospitablecustomizable
PROVIDING A SPACEsimple structureeasy to useprivatepersonal space
INTERACTIVEcommunication abilitiescommunicate with nursecommunicate with patientmusic
ADJUSTABLEheight weight
MOBILE OR STATIONARYmodular furniture multifunctional wall folding display
FAMILY OR SINGLEclose closesurrounded surroundedquiet quietpersonal personal solitary
INTERACTIVEGUI patient updatestouch screen electronic magazineinternet access hospital education skype procedure educationfacebook device compatibleaim wirelessgmailvirtual nurse
MOBILE AND STATIONARYmodules fixed dispersible main hubsuitcase wheel chair accessiblewheels portable suitcasewheel chair accessible
FAMILY AND SINGLEbooth stooltent chairwalls kioskcircular secludeddoor curtains password
PERSONAL TOUCHmood lightingfamily photos
INFORMING THE FAMILYunderstandinghelpfulrange of information updating
IPD 2010 | The Family Suite
Family login system
Patient information display
Adaptable/ Comfortable family station
Patient status visible to family
Individual patient monitoring
Family/Patient data transfer
Communicating with Patients and Families Broad Concepts
Patient Status bar
Transporting Preparation Surgery
Patient Name: ________________
Room # _______
Lead Physician: ________________
Status bar ________________________________________________________________________________
Preparation Surgery
John Doe
Dr. Adams
234
Transporting Recovery DischargeFamily can use stationary hub
Family can use portable hub to speak to nursing staff
Family can use portable hub to check updates on patient status
Drop your notification device here.
Thank you
Patient: XExpected time: 12:10
2. Family remains in family room
3. Time elapsed
Patient: XTime: 12:10
4. Return device upon departure from HospitalPatient: X
Expected time: 12:10
1. Receive device upon arrival at Hospital
1 2
3
Ibuprofen.....................................................75mg
Lipitor............................................................25mg
Flomax..........................................................50mg
Benadryl.......................................................25mg
Allegra...........................................................20mg
Your order:
It’s time for your 2nd dose!!!
08:00 am
02:00 pm
08:00 pm
Week 4 of Recovery
Ask Nurse ?
I know this is a difficult time for you,
Evanston Hospital Care Staff can
help you through this.
Message from RN:
- How is patient X doing?
* Replay after beep
Call to Dr.
- How is patient X doing?
Call to Family X:
- Patient X is doing just fine.
1. Family contacts Nurse about patient status
2. Nurse contacts Surgeon about patient status
3. Surgeon contacts Nurse about patient status
4. Nurse contacts Family about patient status
1. Family + Patient arrive at Hospital
2. Family + Patient fill out patient info via typing, receive patient card
3. Family stays in Family Room
Department 1 Family Room
Department 1
4. Patient enters department 1 5. Patient transferred to
department 2
Department 2
Department 2 Family Room
H6. Family enters Department 2 Family Room, swipes patient card, patient info instantly transferred to department
- The human heart weighs less than a pound
- In one day our heart beats 100,000 times
- Women hearts beat faster than men
IPD 2010 | The Family Suite
Communicating with Patients and FamiliesSurvey Results
“Being kept up to date is important for the family,
as they should have the right to know what’s
really going on.”
“Having the status of the patients condition and timeline is crucial in comforting and keeping the family and patient up to date...A hospital is a
service and patients essentially fund the entire
operation, thus communicating is vital.”
“Great idea, a comfort zone should be provided
for waiting families. Sometimes people will need
to doze, not sit up all the time.”
IPD 2010 | The Family Suite
Communicating with Patients and Families Chosen Concept Directions
Patient Status bar
Transporting Preparation Surgery
Patient Name: ________________
Room # _______
Lead Physician: ________________
Status bar ________________________________________________________________________________
Preparation Surgery
John Doe
Dr. Adams
234
Transporting Recovery Discharge
Family can use stationary hub
Family can use portable hub to speak to nursing staff
Family can use portable hub to check updates on patient status
Storage ClosetsMood LightingAdaptable Family Station
Family Booth
Status information Patient Status System Transporting to Discharge
Private and/or Portable
IPD 2010 | The Family Suite
IPD 2010 | The Family Suite
IPD 2010 | The Family Suite
IPD 2010 | The Family Suite
IPD 2010 | The Family Suite
IPD 2010 | The Family Suite
IPD 2010 | The Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close ofthe suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution located in between seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Seat supports use hinges for a compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Swivel seats use hinges to provides compact seat option
Wall structure provides privacy
Fabric backing on walls absorb sound, provide built in bulletin board
Mood lighting provides a sense of calm and personalization within the space
Padded backrest provides comfortable back support
Horizontal casters allow stability and rolling capabilities
Vertical casters allow stability and rolling capabilities Monitor bracket
allows for removable monitors
Textured seating provides more comfortable sitting surface
Storage solution provided by opened seat supports
Monitor provides visual updates and information
Angled seating provides relaxed seating position
Portable monitor provides optional lap use of screen for a more private experience
Pivot bars provide simple open/close of
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
Back: foam padding
Poles: metallic orange
Seating: molded plastic
Hinges: metal
Wall: fabric covering
Monitor: polycarbonate
Storage/Seat swivel: metallic black
Lights: plastic covering
Wall frame: metallic silver
MATERIALS
FA
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SPA
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| PE
RSO
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LIZA
TIO
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INFO
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NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
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Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
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NThe Family Suite
FA
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Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
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NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
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NThe Family Suite
FA
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Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
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NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
RMA
TIO
NThe Family Suite
FA
MIL
Y |
SPA
CE
| PE
RSO
NA
LIZA
TIO
N |
INFO
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N
System Block Diagram
FA
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SPA
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| PE
RSO
NA
LIZA
TIO
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INFO
RMA
TIO
N
Reader Transponder
Reader-Transponder Basic Block Diagram
FAMILY
PATIENT
Phase 1 Phase 2 Phase3
Excellence is all around you
Welcome to Family Suite
Learn About Your Family Members
NorthShoreConnect
Customize This Space
FAMILY
PATIENT
Phase 1 Phase 2 Phase3
Excellence is all around you
Welcome to Family Suite
Learn About Your Family Members
NorthShoreConnect
Customize This Space
Ready to get started?
access code:
patient’s date of birth: (example March 17, 1982)BEGIN
Excellence is all around you
Welcome to Family Suite
Learn About Your Family Members
NorthShoreConnect
Customize This Space
Brought To You By
Music Selection
Lighting Selection
Screen Selection
MAIN MENU
Excellence is all around you
Is this you? PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
Is this you? PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
Is this you? PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
Excellence is all around you
Welcome to Family Suite
Learn About Your Family Members
NorthShoreConnect
Customize This Space
Ready to get started?
access code:
patient’s date of birth: (example March 17, 1982)BEGIN
Is this you? PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
Is this you? PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
Is this you? PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
John Smith
Body
Condition
Before the Procedure
The Procedure
After The Procedure
Alternatives
Patient Status
Exit
MenuIs this you?
PATIENT: Jenny Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
yes That’s me or my child.
no That information is incorrect.
yes I am a friend or family member
Current Patient Status
PATIENT: John Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
Today’s Date: 29 April 2010
Pre-Op 28:53am
Phase IIn Progress...
In OR 49:34am
Exit
Body
Condition
Before the Procedure
The Procedure
After The Procedure
Alternatives
Patient Status
Exit
Menu
Ready to get started?
access code:
patient’s date of birth: (example March 17, 1982)BEGIN
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Excellence is all around you
Excellence is all around you
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CUSTOMIZEMENU NEXTExcellence is all around you
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Welcome to Family Suite
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Current Patient Status
PATIENT: John Smith DATE OF BIRTH: January 1, 1970 HEATHCARE PROVIDER: Dr. Thomas
Today’s Date: 29 April 2010
Pre-Op 28:53am
Phase I13:15pm
In OR 49:34am
Phase II14:03
Exit
Closure15:03
Patient Moved to IP Room 479B
Click Here for Map
FAMILY
PATIENT
Phase 1 Phase 2 Phase3
IPD 2010 | The Family Suite
The Family Suite at Northshore Evanston Hospital
IPD 2010 | The Family Suite
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