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MEETINGS OF THE Management Committees TMC/RMC Joint Meeting Transit Management Committee (TMC) Rail Management Committee (RMC) Date: August 5, 2020 Starting Time 11:00 a.m. Meetings to occur sequentially Location: Via Webex/Phone If you require assistance accessing the meetings on the 10 th floor, please go to the 14 th floor or call 602.262.7433. Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

MEETINGS OF THE Management Committees · Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433 . MEETINGS OF THE . Management Committees . TMC/RMC . Joint Meeting Transit

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Page 1: MEETINGS OF THE Management Committees · Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433 . MEETINGS OF THE . Management Committees . TMC/RMC . Joint Meeting Transit

MEETINGS OF THE

Management Committees

TMC/RMC Joint Meeting

Transit Management Committee

(TMC)

Rail Management Committee

(RMC)

Date: August 5, 2020

Starting Time 11:00 a.m.

Meetings to occur sequentially

Location: Via Webex/Phone

If you require assistance accessing the meetings on the 10th floor, please go to the 14th floor or call 602.262.7433.

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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July 29, 2020

Agenda

Joint Meeting AgendaTransit Management Committee

And Rail Management Committee

Wednesday, August 5, 2020 Webex/Phone

11:00 a.m.

1. Public Comment (yellow card)

Public comment is being taken in written format and will be entered into the official minutes of the meeting.

2. Chief Executive Officer’s Report

Scott Smith, CEO, will brief the TMC/RMC on current issues.

3. COVID-19 Update

An update on transit operation impacts related to COVID-19 will be provided.

4. Minutes

Minutes from the June 3, 2020 TMC/RMC meeting are presented for approval.

REGULAR AGENDA 5. DMS Facility Services Contract Change Order

Staff recommends the TMC/RMC forward to the Boards of Directors authorization for the CEO to execute a change order to the DMS Facility Services cleaning service contract to add cleaning and disinfecting fogging of Valley Metro facilities to reduce the risk of COVID-19 through December 31, 2020 at a cost not to exceed $203,827.

Action Recommended

1. For Information

2. For information

3. For information

4. For action

5. For action

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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6. Implementation of New Customer Service Hours 6. For information

Beginning October 26, 2020, in coordination with the October 2020 services changes, Valley Metro will be reducing the hours in Customer Service back to the July 2016 level of hours.

7. Quarterly Reports 7. For information

Fiscal Year 2020 Quarterly Reports are presented for information.

8. Travel, Expenditures and Solicitations 8. For information

The monthly travel, expenditures and solicitations for Valley Metro RPTA and Valley Metro Rail are presented for information.

9. Future Agenda Items Request and Update on Current Events

9. For information

Chairs Strunk and Brady will request future agenda items from members, and members may provide a report on current events.

10. Next Meeting 10. For information

The next meeting of the TMC/RMC is scheduled for Wednesday, September 2, 2020 at 11:00 a.m.

Qualified sign language interpreters are available with 72 hours notice. Materials in alternative formats (large print or flash drive) are available upon request. For further information, please call Valley Metro at 602-262-7433 or TTY at 602-251-2039. To attend this meeting via teleconference, contact the receptionist at 602-262-7433 for the dial-in-information. The supporting information for this agenda can be found on our web site at www.valleymetro.org.

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Information Summary DATE AGENDA ITEM 1 July 29, 2020

SUBJECT Public Comment

PURPOSE Public comment is being taken in written format and will be entered into the official minutes of the meeting.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

COMMITTEE PROCESS None

CONTACT Scott Smith Chief Executive Officer 602-262-7433 [email protected]

ATTACHMENT None

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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Information SummaryDATE AGENDA ITEM 2 July 29, 2020

SUBJECT Chief Executive Officer’s Report

PURPOSE Scott Smith, Chief Executive Officer, will brief the TMC/RMC on current issues.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

COMMITTEE PROCESS None

CONTACT Scott Smith Chief Executive Officer 602-262-7433 [email protected]

ATTACHMENT None

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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Information SummaryDATE AGENDA ITEM 3 July 29, 2020

SUBJECT COVID-19 Update

PURPOSE An update on transit operation impacts related to COVID-19 will be provided.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

COMMITTEE PROCESS None

CONTACT Jim Hillyard Chief Administrative Officer [email protected] 602-262-7433

ATTACHMENT None

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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DATE AGENDA ITEM 2 Minutes

July 29, 2020

Joint Meeting of Transit Management Committee

and Rail Management Committee

Wednesday, June 3, 2020 Via Webex/Phone

11:00 a.m.

Transit Management Committee Participants Josh Wright, City of Chandler, Chair Jesus Sapien for Ed Zuercher, City of Phoenix, Vice Chair (phone) Gina Montes, City of Avondale (phone) Roger Klingler, City of Buckeye (phone) Autumn Grooms for Crystal Dyches, City of El Mirage (phone) Grady Miller, Town of Fountain Hills (phone) Mary Goodman, Town of Gilbert (phone) Kevin Phelps, City of Glendale (phone) Julie Arendall, City of Goodyear (phone) Reed Kempton, Maricopa County (phone) Scott Butler for Chris Brady, City of Mesa (phone) Erik Strunk, City of Peoria (phone) Bruce Gardner, Town of Queen Creek (phone) Ratna Korepella for Dan Worth, City of Scottsdale (phone) David Kohlbeck, City of Surprise (phone) Steven Methvin, City of Tempe

Members Not Present Aubree Perry, ADOT City of Tolleson

Rail Management Committee ParticipantsSteven Methvin, City of Tempe (Chair) Scott Butler for Chris Brady, City of Mesa (Vice Chair) (phone) Jesus Sapien for Ed Zuercher, City of Phoenix (phone) Josh Wright, City of Chandler

Chair Wright called the meeting to order at 11:02 a.m.

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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Chair said all right. Thank you, Pat. Just a reminder with the virtual meeting set up that we have, if you'd like to ask a question or make a comment at any time, please feel free to type your comment in the box and we will read it aloud. If you do need to make a statement verbally, please make sure that you state your name and your jurisdiction so we have that for the record as well as for making motions and seconding motions as well. In the meantime, again, please put your microphones on mute so that we can carry out the meeting. All right.

1. Public Comment

None.

2. Chief Executive Officer’s Report

Mr. Smith provided an update on the following items:

S. Central/ Extension/Downtown Hub $100 million from USDOT Service Update Virtual Public Outreach Capital I-10 Phase 1 Phased Return Calendar

3. COVID-19 Update

Mr. Smith said yes. I'd like to turn it over to Jim Hillyard.

Mr. Hillyard said well, good morning, everyone. I'll quickly share our deck. There are just a few updates from our last meeting and they are highlighted in blue in the PowerPoint.

First of all, as part of our effort to protect operators and riders, we've been exploring the provisioning of sanitizer on both the bus and the rail systems. As you can see from the pictures there, our experimentation with providing hand sanitizer on rail platforms has had, I think, we could say mixed results. Last week Ray's team put out two sanitizer dispensers each at four platforms and, unfortunately, within about 24 hours six of those eight dispensers had been stolen so we're now going to look to providing sanitizer within the vehicles themselves see if we have better luck with that before making a final decision on how we can help customers, you know, maintain that hygiene.

Next with respect to bus operations, the first thing to note is local ridership had been down as much as 45 percent. It's now back up to 21 percent of normal for year-over-year. This is something we're watching very closely because as you know we've currently empowered our operators to make decisions on pick ups to ensure that the capacity of the vehicles allows for social distancing. And so when on our routes with

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30-minute or more headways that occurs, we have buses on standby that can then be brought in to pick up those additional riders. That's a solution that only scales so far and so we're having to watch this ridership very closely and should ridership continue to return to normal may have to revisit those capacity levels.

You see on October 27th we're planning on restoring half of the Express bus service that was reduced. We have this longer lead time to allow for our contractor to issue a bid and to make an early transition to that revised schedule.

We have no changes to our bus operation contingency plans and none of the three levels have needed to be implemented.

On the rail operations side, rail ridership has come back somewhat. It's been down as much as about 55 percent, but has not bounced back as much as bus ridership. With respect to paratransit, we continue to see paratransit ridership come back. It was down as much as 75 percent.

It was at 64 percent of normal last week and has come back about another 10 percent in the week since. As a result, we've reached out to other systems to see how they were handling occupancy on paratransit vehicles. As you know, at the beginning of the pandemic, we limited occupancy of all paratransit vehicles to a driver plus one passenger. What we've found other systems are doing and what we will be moving to on June 8th, are revised limits and have two passengers and a driver in our Caravans and three passengers and a driver in our Cutaways. We've determined that those levels of occupancy allow for maintaining of the six-foot social distancing and will allow us to respond to this return in paratransit ridership.

And then lastly, as Scott mentioned, in our recovery planning process, we have implemented our phased return. As Scott said, this is an opportunity for us to very gradually bring folks back into our normal office environment. It allows us to reintegrate staff and for us to sort of learn how to operate in this hybrid environment more effectively where we'll have some folks on-site, some folks continuing to do some functions remotely, and really that prepares us for a future full return. Allows us to identify where, for example, broader changes like adjustments to floor plan, etc. may be needed.

And that's the COVID update for this month.

Chair said great. Thank you, Mr. Hillyard.

4. Minutes

Chair Wright said the next item is the minutes from the May 6, 2020 joint meeting.

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IT WAS MOVED BY STEVEN METHVIN, SECONDED BY JULIE ARENDALL AND UNANIMOUSLY CARRIED TO APPROVE THE MAY 6, 2020 JOINT TMC/RMC MEETING MINUTES.

5. Consent Agenda

Chair Wright said said we do have two items on our consent calendar for today. Would anybody -- does anybody have a question on one of our consent agenda items? Or would like a separate staff presentation on either of these items? Okay. Hearing none.

IT WAS MOVED BY MR. METHVIN, SECOND BY MR. STRUNK AND UNANIMOUSLY CARRIED TO APPROVE THE CONSENT AGENDA.

Mr. Phelps said could staff talk a little bit about the ERP procurement a little bit? I know we have a staff report. I believe it's on the consent agenda; is that correct?

Chair Wright said that is actually I think Item 6 you're referring to; is that correct, Mr. Phelps?

Mr. Smith said yeah. And Kevin we'll have a presentation on that item as part of agenda Item 6.

Mr. Phelps said very good. Thank you.

Mr. Smith said Mr. Chair, this is Scott. If I could, I'd like to ask all of you. Just take a glance at that IGA schedule and you'll notice a lot of reductions for many of your cities, sizable ones. That's the CARES Act money in action and that's great for fiscal '21, but as I've said, one of the things I want you to look at is extend that out to fiscal '22 when many of those reductions will go away as we go back to the post-CARES Act world. So just take a glance at that because you see the CARES Act money in -- at work right there and that's to benefit all of you. You can now take that money and cover losses of revenue, however you want to do it but that's going to disappear so thank you very much.

Chair Wright said thank you, Mr. Smith.

6. Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) System Contract Award

Chair Wright said this item is on for action and Mr. Smith, we'll start with you.

Mr. Smith said thank you, Mr. Chair. I'd like to turn it over to Paul Hodgins who is leading our efforts with the ERP and, Paul, if you'd take it from here.

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Mr. Hodgins said thank you, Mr. Smith. Mr. Chair, members of the Management Committees.

Just a little bit of background, we hired Plant Marin to assist us back in December 2018. They looked at our current systems, our current capabilities. They looked at our business processes and helped us to determine –

So Plant Marin helped us to develop some requirements looking at our systems and whether we should continue if they're -- if we can integrate what we have? If we could do a better job? So I have a few slides on kind of what their key findings were that were presented probably about a year ago. And then the Board of Directors authorized us to issue the RFP back in June of 2019.

So for the next few slides on key findings, I believe Robin Miln from Plant Marin is on the call and I'd like her to address what Plant Marin found and why this is an important project for us.

Ms. Miln said thanks everyone for inviting me today. I'm going to wait for her to pull the slides up if that's okay. I think that helps. There we go.

I think, Paul, you've addressed this one. Also a little bit of the background here. We did do a complete assessment of your current systems and capabilities. We did some mapping of current business processes as well as some of the future recommendations that we thought a new ERP would bring forward to Valley Metro. And now we are in the process of assisting with that procurement and selection of the new system. As everyone should know in this room, we are looking to get those negotiations complete and be ready to start the project at the first of September this year.

So in some of our findings, it was clear that there was a need for a new ERP system. Part of that was the multiple system functionality that was being used both from an HR-payroll perspective, financial perspective, and EAM. There was really a very strong lack of system integration which was causing dual entry and, you know, dual entry always brings along it's own issues as well such as errors and errors in processing. The slide deck went away. Is there a reason for that? Okay. Thank you.

There was also a lot of silo-based technology so meaning that there was a lot of things happening in one location. One of the things that I always seem to remember the most is what was happening with the project activities which is core to your business and how they were separate systems that were being used to really track the project activities that were not well integrated into the financial or later into EAM as those projects became assets.

So just that overall lack of vision and governance was really clear as well that there wasn't standard processes, standard rules and policies, if you will, across the IT

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systems being used in Valley Metro. And, I think, the ERP really will also bring some of these things back to a more coherent functioning unit when that occurs so that was primarily the key findings there.

So some of our assessment findings was there were risks to changing the ERP system and part of that is not correctly mapping out the business processes that will be included in the systems. So we did quite a bit of work for ensure that those systems were ferreted out as much as we could and included in the requirements.

There were also concerns that management didn't understand the current process flow so therefore they may not be able to identify how to improve processes. That was part of the reason why we went to looking at the current processes and then doing some mapping into current. One was for education and I think it's a good starting point for once you get your system integrate in to take be those new future process flows and really help them move you toward a fully-functioning future ERP.

There was also some concern about the loss of the historical comparison when you change the account structures because one of the areas we were looking at was the chart of accounts. And so we're going to take some pretty good effort with the SI in looking at how we can keep or maintain some of that historical information where it's necessary. And some of that is even being done now, as I understand, within the EAM area where they're doing some clean up on the assets and how those are actually being stored in the system which will help prepare you for that ultimate conversion.

And then of course, data conversion and data loss is always a concern. Also training and just, you know, making sure that people are ready to move into the new ERP. So those are some of the risks in changing, but there were higher risks in not changing for Valley Metro. And those higher risks are the outdated siloed systems and processes that were in place. We really felt wouldn't -- was nearing the end of it's life, if I can say it that way. That there was really going to be a time where the systems weren't going to be able to perform the functions that were necessary to keep the wheels on the bus turning if you will for lack of a better pun than I can come up with right now. But that whole idea of not having shared data, not being able to take those funds like Scott showed, you know, Donald Trump was giving to Valley Metro and really use them in a productive way and manage how those costs are being brought into the organization and managed.

And so I think that's just one great example of where a new ERP system can provide you a lot of value and data.

And I think continuing to operate in the disconnected environment that you have today was just going to continue to bring forth other system-in-process errors and continue to have you fall behind in some of these areas and, honestly, bring up new risks that you

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may not even know we're going to occur just based on how that system -- those sets of systems are aging out.

So the proposal review, we did receive in November of 2019 ten proposals. Five of those proposals met the minimum criteria which means, you know, five of them were moved forward into the next set of review and analysis and three proposers were then brought in for demonstration purposes. And there were a lot of things happening at the time the demonstrations were occurring with COVID-19 so there were some virtual reference checks that were conducted on those three proposers.

The evaluation team who worked through those demonstrations and the evaluation processes really brought this down to selecting Oracle for the ERP and Trapeze for EAM. And these are working with, sorry, these two particular systems have worked together in the past so it's not as though you're using two particular entities that have not integrated before.

We talk a lot about enterprise resource planning, ERP, basically for the Oracle Cloud it covers these functional areas: the general ledger, accounts payable, account receivable and billing, budget, cash management, contracts management, fixed asset management, that's different from your enterprise asset management which are buses and bus operations and those kinds of things, inventory, payroll, procurement, projects and grants, and then time and labor.

Moving then forward to Trapeze, we're really looking at asset management which is rolling stock, your non-revenue vehicles, your facilities, your linear infrastructure, it also has the work management which covers your work orders, resource assignments for vehicles, tools etc. All of your warranty management and then inventory management which inventory in this area would be one of those where there's a strong integration between what's in your ERP and what's in EAM so that you're really managing what you have on the shelf.

And there's also a component within Trapeze that manage your state of good repair and that's where you can meet our FTA TAM requirements and all of the reporting requirements to keep your assets in a state of good repair.

So the contract term is 47 months and there are two 3-year options within the contract and the maximum term is ten years which is pretty consistent for a system of this size. So then we looked at cost and the cost of doing nothing is currently your systems are estimated to cost you about $900,000 per year so a ten-year cost is $9 million. The Denovo proposal has an implementation cost which includes the Trapeze component of the $4.7 million as shown here and an annual license fee going forward of $472,000 so the ten-year cost for moving into this new environment really only raised your overall ten-year cost by that $472,000. So it's -- it was a good comparison to look at what's the cost of doing nothing over the ten-years versus the cost of adding in a new system.

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Okay.

So moving on to then project objective so what it is that we want to accomplish as we move through the project. It's really business process and it's really moving Valley Metro into more industry-best practices and looking at doing some standardizations across those processes where you have reduced some of that data redundancy and human errors that happen when you have multiple systems.

There's also a lot to be said about what's available in these two systems from a data analytics perspective so that will really help you as you make decisions and look at how you can use some of your financial assets in the future as well as tracking certain costs and project costs and things of that nature including the COVID-19 monies that you're going to be managing and using throughout this time period.

I also think decreasing dependency on individual power users because there's not a lot of written documentation on what you do today within your systems. Oracle and Trapeze both have learning tools within the application that will make it easy as you bring in new people to the organization where you won't have to stand up the traditional training and training rooms that you've had to in the past.

You'll also improve your internal controls by leveraging the work-flow and approval capabilities within the system and then, ultimately, the whole idea is to improve citizen's service and increase your web capabilities.

Other project benefits is really around the integrated system environment so it's eliminating be those time-consuming reconciliations, error checking and transaction validation and the ERP and EAM system cohesion. I think that's one area where there's a lot of benefits that can be had with the new ERP. Also increased system capabilities so reduce that dependency on the shadow systems. And I know when we were going through the assessment there was a lot of reliance on Excel spreadsheets and moving data from one place to another within those spreadsheets to get the right kind of reporting to management. So that will now be able to be accomplished in the application and you'll have access to that on-demand reporting and analytics with an increased emphasis on that data transparency and then the workflow tracking and approvals.

So moving forward. Internal control improvements so really making sure that the right people are doing the right jobs, you know, process documentation and training, I mentioned that already, but, again, you're moving away from that traditional having to stand up or give out training guides when you move to modern a ERP system. And then just overcoming, you know, past practices and reducing those knowledge silos and eliminating paper-dependent processes. I mean, some of those things are going to take a little bit much time, but once they are moved through to get to the new ERP system you should see some benefits from that perspective as well.

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Moving forward. Others that are also expected to be benefits for the Valley Metro are cycle time so quicker payment processing, search and indexing, being able to find the actual information that you need within the application so that one source of truth. And then mobility, there's a lot to be said about the mobile device and mobile device uses and that's really going to be important on the EAM sides for things that are happening out in, you know, on the floor as they're performing their actual maintenance activities.

The recommendation here is, you know, the staff recommend that the Board of Directors authorize the CEO to execute the contract with Denovo for the integrated ERP/EAM system and so, at this point, Paul, I don't know if you want to talk more about what you're wanting them to approve here?

Mr. Hodgins said sure. So as we mentioned the initial term would be 47 months. It's kind of an odd number, but we have an Oracle human resources system that we've implemented and so this -- the 47 months gets us lined up with the initial term of that Oracle HR system so that it -- the timing works out so that it then becomes one package after that. So the 47 months implementation plus some ten percent contingency and then the 47 months of the service software agreement costs $7.1 million and then we would have two 3-year terms that we could extend the contract out to ten years, but we're asking for the contract authority for the first 47 months up to $7.1 million, roughly. I'd be happy to answer any questions.

Chair Wright said thank you, Ms. Miln and Mr. Hodgins. I know there are a couple of questions.

Actually, I have one quick question, I'll go ahead and get out of the way. I appreciate the estimates on the different costs between the current system and the proposed systems and showing the kind of ten-year cost of ownership. I just want to make sure and I'm assuming this was done, but in terms of licensing, was that considered that in the current systems a lot of it's paper based. A lot of it seems like it's not talking to each other, but there may not be as many people that have licensing currently that would want to have licensing under the new system with Oracle. I know from our experience, Oracle is very good about trying to get as many licenses out of you as possible and, certainly, if you accidently, let's say, add licenses, coming back later and asking for more money. And I just want to make sure we're thinking about truly how many people within the organization are going to want assess to this new tool and has that been factored into the numbers when comparing apples to apples here?

Mr. Hodgins said yes. Mr. Wright, members of the committees, we did a thorough look at all of the groups that would be using the ERP and looked at how many licenses we would need. We feel pretty comfortable with what we ended up with working with Oracle on the number of licenses that we have.

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Mr. Chair said okay. Very good. Mr. Phelps, you had asked earlier about this item. Do you still have questions? Or did that presentation take care of everything for you?

Mr. Phelps said so let's -- I want to start first with Denovo. It's a, obviously -- I assume that they're basically an integrator, implementer; is that correct? And maybe talk about other type of similar kinds of integrations as it relates specifically to large transit agencies.

Mr. Hodgins said yes. Denovo is the integrator. They're the third-party integrator. They've -- they have implemented the Oracle Trapeze system in several other transit agencies so they're pretty experienced with that. I don't know, Robin, if you have any other specific -- I don't recall off the top of my head the transit agencies, but. Robin said yeah. So they are a certified partner for Oracle so they have to go through and perform well in order to even resell and implement for Oracle. So they are monitored closely from the software vendor as well and they are and according to the reviews of what we looked at, they had the highest success rate of those who actually proposed to Valley Metro for transit organizations specifically.

Mr. Phelps said thank you. So second question is around at least many of the larger ERP implementations that I've been familiar with or been involved with includes an HR component outside of payroll, obviously, it doesn't look like this ERP is dealing with how we manage our position control and our employees. So maybe talk about what we currently have and then why, you know, then knowing what we have why then are we -- will this integrate well with the ERP? And why we chose not to maybe do a complete solution including HR?

Mr. Hodgins said yes. Thank you for the question. HR -- the HR systems we had been using really were end of life a couple of years ago and HR went out procured an HR system and actually they're implementing the Oracle HRIS solution. So the oracle ERP although that wasn't a factor in choosing Denovo and Oracle, that's one of the benefits is that the Oracle HR will be seamlessly integrated into the Oracle ERP system.

Mr. Phelps said all right. Thank you. And the last question is around the asset management component of this. And so maybe kind of help me through a little bit in terms of how this system from an analytical perspective will help drive kind of practices more so then just tracking the information. A lot of asset management systems are really good at inventorying, you know, it can have a number of things that helps provide for you, but it doesn't necessarily assist management into making critical decisions.

So for example, you know, there's generally eight foundational pieces to an asset management base besides inventory, you want to know what your acquisition costs are. You want to know what your asset condition is. You want to know your utilization of the asset. You want to know what your current O and M costs are for the asset. What your replacement costs for the asset. What your risk management is if you don't take action

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and then the final one what your preservation costs are. So, generally, if you get those components built into your asset management system, it will drive you then to conclusions as to timing of what you acquire, what you don't acquire, when you dispose, when you replace, etc. I'm just not real familiar with the -- I'm familiar with Trapeze in general, but I've never been involved in it. Can maybe (indiscernible) a little bit about the strength of the Trapeze asset management system in more detail.

Mr. Hillyard said yes. Absolutely. Trapeze is probably the leading transit EAM system. It was built specifically around transit. A lot of their products are built entirely for transit. We have the Trapeze that we're implementing or that we use, excuse me, in our paratransit dispatch and scheduling. They have lots of modules duals so it's built for transit. It has all those components that you discussed. It will be, unlike the system we have today, it will be integrated with the ERP, the Oracle analytics, we will be able to use to get better realtime information to help drive decisions on the assets. Right now, it's mainly a paper-based work order system. It's a paper-based system. There's no realtime -- there's very little realtime information we can get out of the current EAM so this will give us those capabilities and a lot of analytics. They will be able to look at that. I don't know if you want to add anything, Robin?

Ms. Alex Colletti from Plante Moran.

Ms. Colletti said and also really something that we're emphasizing a lot in both of the implementation projects as far as, like, the Oracle and the Trapeze side is to bring as much preplanning as we can related to data conversion, like, Robin mentioned. And even process planning so we can get ahead of making sure that those things are evaluated before moving into the new system. And that way during implementation we can focus more on reporting needs and where the reporting gaps exist and ways to utilize that system to support getting data out of it once it is live.

Robin said and I will say that the integration between Trapeze and Oracle is a very tight integration so when you're purchasing items and replenishing your inventory you're doing that within the financial application which is transparently, you know, interacting with your EAM system. It also allows you to then have large projects, capital projects, where you're actually building assets and you can bring those assets into the EAM for them to then be maintained and managed and all those costs can come directly from that projects area into then the asset management area.

Mr. Sapien said okay. I appreciate the desire to integrate all of these systems, I know here at the City we're trying to do the same thing so my understanding of the what the system's going to do is that it's going to create some functionality in and off itself, but it's also going to try to incorporate other, I'll call it freestanding softwares. Can you confirm that? And if that is confirmed, I'd like to know what kind of assurances does Denovo give relative to integration because, you know, we deal with a lot the software companies where they say, yes, we can integrate. Yes, we can integrate. And then

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when you get to wanting to integrate they say, well, we didn't know that piece of software worked that way. Or we no longer support that brand or something like that. My second question is the staffing aspect of this. Is this something that's going to require Valley Metro staff, third-party contract staff like we talk about the last a couple of meetings or is it Denovo staff? What's the staffing function to support this?

Mr. Hodgins said thank you, Mr. Sapien. So to the first question, there are -- we do have some other software systems that we're using that may be integrated and I'm thinking primarily of Aconex which is our capital project software. That was actually purchased by Oracle so we're hopeful that that could be a fairly seamless integration. Alex said sorry to interrupt you, Paul.

Ms. Colletti said I was going to add that there are actually, in the RFP, we included a list of interfaces that were identified through the assessment phase. Once again, the statement of work review we will want to make sure that every single one of those is documented and has been reviewed. Of course, the terms that are included in those agreements will help to ensure that. The vendor doesn't give up in the middle of developing those inter faces. And we do think that we have a pretty good grasp on the scope of interfaces required based on the assessment and continuing discussions related to interfaces.

Did I answer the interface question?

Mr. Sapien said yes. Thank you for that. And what about the staffing aspect?

Mr. Hodgins so for the staffing, Denovo will be providing implementation services, some change management services. We will have Valley Metro's staff, obviously, involved in a lot of the prep work, doing business process improvements, changing the processes, testing the system. We may have a need to do some backfill for some key positions as staff are doing, you know, a lot of the testing and working through the user interface, but primarily it's existing staff, Denovo staff and then Plant Marin staff will also assist with some quality assurance and oversight of the implementation.

Chair Wright said okay. Very good. Next questions. Town of Gilbert, Ms. Goodman

Ms. Goodman said good morning. Just a couple quick questions. Thank you for the presentation that's really helpful information. I know you mentioned that you had kind of scoped out and adequately covered what you -- to map out the number of users. Just for my information and to help digest, could you share a little bit about how that was scoped out and some of that volume for the users and the modules. Just looking at the number itself, obviously, there are different ERP system needs and integration needs depending on the organization. Oracle is a very robust system, but helping to understand how that was scoped and what the volume looks like would be helpful in

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understanding how that was vetted and how we landed at that scope, that cost, and negotiated it.

Ms. Colletti said first, there are some modules within the -- both suites actually that relate to a minimum number of users so, in those cases, the minimum, if it exceeded the number of the staff those were what was used. A good example of this is timekeeping and payroll. So those numbers did exceed the number of staff that would need to be supported in the system and, in those cases, the minimum was used. On the financial side of things, the current roles that were filled as well as an additional few roles depending on any vacancies or process changes was included. So we really did take a look at the number of licenses allocated to each functional area and align them with positions, discuss any potential increases to the staff in a certain area, if there were any gaps that currently existed. And it was a process that took us a few weeks to just make sure that we had the numbers right and be comfortable with so it was definitely a diligent process.

Chair Wright said very good. Any other questions, Ms. Goodman?

Ms. Goodman said it does answer the question. I think just going into these kinds of contracts the more detail that were provided to know that on the front end I think that that's helpful. Like I said, obviously, different organizations, different sizes, different needs for ERP and -- but this is a sizable contract and so helping to know that background is really valuable when reviewing these items so thank you.

Chair Wright said very good.

Alex said I should add one more thing. On the Trapeze side, it's actually licensed -- the software is licensed based on the number of assets you have so across all of operations and that was what drove the number for the Trapeze license cost.

Chair Wright said all right. Next question is from city of Goodyear, Ms. Arendall.

Ms. Arendall said thank you. My question goes back to the heart of the implementation. For those of us who have been through these is barely survived, I think that, you know, it's easy to underestimate the disruption on an organization while you're going through this type of implementation. So it you sounds like you've given some thought to backfilling, but if you're going to put together a team and backfill for, you know, a number of months, potentially that entire 47 month period of time, it's a significant cost. So I wanted to clarify if, one, you've planned for those backfills and if that is included in the cost of the implementation.

Mr. Hodgins said the cost of those backfills are not included in this contract. This is --the cost here is specifically for the Denovo contract. I don't anticipate backfilling for the full 47 months. It would really be key areas, for instance, when we're doing some user

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testing for AP, we might back fill some AP roles for a couple of, three weeks maybe a month while the AP technicians are assisting with the conference room testing. We could certainly put together an estimate of what we believe the backfill would be, but it's -- it wouldn't be staffing for the full 47 months. It would just be targeted during key times of the implementation.

Ms. Arendall said so just to follow up. I was involved in an ERP the beginning of one with the City of Peoria and then the end of one with the City of Goodyear. And in each of those instances, I mean, again, incredibly painful and we had dedicated teams. So if you want more information on, you know, kind of how we've done that we'd be glad to share, but I think it might prove to be challenging. I hope not, but if you don't have that dedicated team so just my two cents. Thank you.

Mr. Hodgins said thank you.

Ms. Colletti said we -- that's actually one of the processes that we are currently working on as the project plan is being provided from the vendor and refined, just trying to estimate what will be needed as certain parts or certain phases of the project occur. So once we know exactly what months certain activities will occur in, we'll be able to know when those costs might exist and we are looking at key roles for all of the implementation, the governance team, the functional leads and, of course, if you have any -- anything that you think would be helpful, Mary, we could take a look at it as well.

Chair Wright said okay. Are there any other questions on this item? Okay. Hearing none. Thank you, Mr. Hodgins. I will then take a motion to forward this item to the Board of Directors.

IT WAS MOVED BY MR. METHVIN, SECONDED BY DAVID KOHLBECK AND UNANIMOUSLY CARRIED TO FORWARD TO THE BOARDS OF DIRECTORS AUTHORIZATION FOR THE CEO TO EXECUTE A CONTRACT WITH DENOVO VENTURES, LLC FOR AN INTEGRATED ERP/EAM SYSTEM IN AN AMOUNT NOTTO EXCEED $7,113,070 FOR A CONTRACT PERIOD OF 47 MONTHS WITH OPTIONS TO EXTEND NOT TO EXCEED A MAXIMUM TERM OF 10 YEARS.

7. Travel, Expenditures and Solicitations

This item was presented for information.

8. Future Agenda Items Request and Update on Current Events

None

With no further discussion the meeting adjourned at 12:00 p.m.

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Information SummaryDATE AGENDA ITEM 5July 29, 2020

SUBJECT DMS Facility Services Contract Change Order

PURPOSE To request authorization for the Chief Executive Officer (CEO) to execute a change order to the DMS Facility Services cleaning service contract to add cleaning and disinfecting fogging of Valley Metro facilities to reduce the risk of COVID-19 through December 31, 2020 at a cost not to exceed $203,827.

COST AND BUDGET The projected cost of these enhanced cleaning services through December 2020 will not exceed $78,455 for RPTA and $125,372 Valley Metro Rail. The funding for these services is included in Valley Metro’s adopted FY 2021 operating budget. Should changes in the pandemic impact the need for these services, they can be reduced or eliminated at any time.

RECOMMENDATION Staff recommends the TMC/RMC forward to the Boards of Directors authorization for the CEO to execute a change order to the DMS Facility Services cleaning service contract to add cleaning and disinfecting fogging of Valley Metro facilities to reduce the risk of COVID-19 through December 31, 2020 at a cost not to exceed $203,827.

BACKGROUND | DISCUSSION | CONSIDERATIONValley Metro has a current, competitively procured, contract for Operations Cleaning Services with DMS Facility Services. This contract expires at the end of December 2020 and a Request for Proposals for its replacement is in process. With the outbreak of COVID-19, Valley Metro has asked DMS to expand its services to include the disinfecting fogging of Valley Metro facilities and non-revenue vehicles, and to provide additional custodial services to Valley Metro facilities.

As recommended by Centers for Disease Control (CDC) guidelines, Valley Metro has increased the cleaning of its vehicles and facilities to prevent the spread of COVID-19. This change order allows DMS to continue two components of this cleaning for the remaining five months of its contract:

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Disinfectant Fogging Each month, 53 non-revenue vehicles, Valley Metro’s Operations & Maintenance Center, 101 North First Avenue office, Greenfield administrative office, and Mobility Center are fogged using a two-step process. It starts with a disinfecting fogging of all surfaces. Next, a durable microbiostatic is applied to non-porous, high touch areas (e.g. bathrooms, conference tables, etc) which continues to kill germs transmitted to the surface via touch for weeks after application. Both treatments are approved by the CDC for viruses (including the SARS and MERS coronaviruses) and registered with the Environmental Protection Agency. The total cost of this service for five months is $118,058.

Enhanced Cleaning Services While the service above provides lasting protection for large, non-porous, high touch surfaces, it is not practical for all surfaces. As a result, Valley Metro has also contracted for additional custodial services at Operations & Maintenance Center, 101 North First Avenue office, Greenfield Administrative Office, and Mobility Center to provide on-going cleaning of other surfaces. The custodians work five days per week, eight hours per day, at administrative facilities and seven days a week, ten hours per day, at the Operations & Maintenance Center. They focus on doors, door handles, chair arms, reception areas, etc to reduce the risk of COVID-19 transmission. This service complements the normal cleaning and dusting conducted by building management in leased spaces and is project to have a total cost for five months of $85,769.

STRATEGIC PLAN ALIGNMENT This item relates to the Phased Return and Full Return with Precautions phases of Valley Metro’s COVID-19 Recovery Plan.

COMMITTEE ACTION RTAG: July 21, 2019 for information TMC/RMC: August 5, 2020 for action Boards of Directors: August 27, 2020 for action

CONTACT Jim Hillyard Chief Administrative Officer 602-495-8234 [email protected]

ATTACHMENT None

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Information SummaryDATE AGENDA ITEM 6 July 29, 2020

SUBJECT Implementation of New Customer Service Hours

PURPOSE To provide information on the revised hours of operation in Customer Service beginning October 26, 2020.

COST AND BUDGET Reduction in operating costs in Customer Service due to a decrease in five (5) customer service agents. This reduction in costs is included in the Adopted FY21 RPTA Operating Budget.

RECOMMENDATION This is item is being presented for information. No action is required.

Beginning October 26, 2020, in coordination with the October 2020 services changes, Valley Metro will be reducing the hours in Customer Service back to the July 2016 level of hours as follows:

BACKGROUND | DISCUSSION | CONSIDERATIONCustomer service provides bi-lingual telephone and email support for regional inquires including transit information, complaint documentation and administration, field trip planning, lost & found and ADA.

Customer Service hours were changed in November 2016 with T2050 decision to expand hours on 44 Phoenix routes and added 3 hours of service Friday, Saturday and Sunday as follows:

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Since the expansion of hours in November 2016 we have found that over 93% of our call volume is received during our old hours. We forecasted an additional 10-14% increase in calls with the expanded hours and have had less than 7%.

COMMITTEE PROCESS RTAG: July 21, 2020 for information TMC/RMC: August 5, 2020 for information Board of Directors: August 27, 2020 for information

CONTACT Ray Abraham Chief Operations Officer 602-652-5054 [email protected]

ATTACHMENT Powerpoint Presentation

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Customer Service Hours of Operations August 2020

Hours of Operations October 2011 through October 2016 Customer Service hours were:

CS hours were changed with T2050 decision to expand hours on 44 Phoenix routes and added 3 hours of service Friday, Saturday and Sunday.

November 2016 through today Customer Service hours were:

2

2

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Off Hours Options When Customer Service is closed, Customers have the followingoptions: • Trip Planning functionality on Valley Metro web site

• Trip Planning on Google.com-Transit https://maps.google.com/landing/transit/index.html

• Next Ride functionality in our automated system and via texting

• Soon will have real time bus locations with Bus Time

3

Call Volumes The early morning and late night call volume didn’t materialize

• Over 93% of our call volume is received during our old hours

• We forecasted an additional 10-14% increase in calls with the expanded hours and have had less than 7%.

4

4

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Call Volumes Since 2016 and prior to COVID-19 we have seen:

• 18% decrease in total calls received • 28% decrease in Transit Information calls • 44% increase in text messages

5

6

Mon-Fri Call

Volume

% of Total Calls

5a-6am 372 2% 6a-7am 539 3% 7a-8am 847 5% 8a-9am 965 5%

9a-10am 1085 6% 10a-11am 1202 7% 11a-12pm 12p-1pm 1p-2pm 2p-3pm 3p-4pm 4p-5pm 5p-6pm 6p-7pm 7p-8pm 8p-9pm

9p-10pm

1269 1262 1318 1428 1410 1538 1405 1348 1027 615 419

7% 7% 7% 8% 8% 9% 8% 7% 6% 3% 2%

Saturday Avg Call Volume

% of Total Calls

6a-7am 86 3% 7a-8am 155 5% 8a-9am 188 6%

9a-10am 207 6% 10a-11am 252 8% 11a-12pm 12p-1pm 1p-2pm 2p-3pm 3p-4pm 4p-5pm 5p-6pm 6p-7pm 7p-8pm

234 276 342 281 300 292 282 225 186

7% 8% 10% 8% 9% 9% 9% 7% 5%

Sunday Avg Call Volume

% of Total Calls

8a-9am 63 4% 9a-10am 118 9% 10a-11am 165 12% 11a-12pm 12p-1pm 1p-2pm 2p-3pm 3p-4pm 4p-5pm

143 183 191 147 194 160

10% 13% 14% 11% 14% 12%

Data WE February 9, 2020 – Pre-COVID-19

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7

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Peer Group Comparisons A survey of the National Transit Call Center Peer Group (NTCCPG) found the following:

• Less than 10% have operating hours after 7pm • Only 20% have weekend hours, with less than 5%

open Sunday

7

Reduction of Hours Reducing hours back to July 2016 hours

• Save 5 FTE’s which is reflected in the FY20/21 Budget • Gain schedule efficiencies • Decrease hold time for Customers during peak afternoon

hours • Implementing October 26th with October 2020 Service

Changes

8

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DATE AGENDA ITEM 7Information SummaryJuly 29, 2020

SUBJECT Quarterly Reports

PURPOSE To provide an informational update of activities at Valley Metro.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND | DISCUSSION | CONSIDERATIONQuarterly Reports are provided as an informational update of Valley Metro activities

• Operations • Capital and Service Development • Safety and Security • Communication & Strategic Initiatives • Finance • Accessible Transit Services

COMMITTEE PROCESS TMC/RMC: August 5, 2020 for information Boards of Directors: August 27, 2019 for information

CONTACT Ray Abraham Chief Operations Officer [email protected]

Adrian Ruiz Director of Safety and Security [email protected]

Paul Hodgins Chief Financial Officer [email protected]

Wulf Grote, P.E. Director of Capital & Service Development [email protected]

Hillary Foose Director, Communications & Strategic Initiatives [email protected]

Jim Hillyard Chief Administration Officer [email protected]

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Fiscal Year 2020 Quarterly Report August 2020

Operations

Q4 Report

2

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Regional Ridership 6,000,000

5,000,000

4,000,000

3,000,000

2,000,000

1,000,000

-July Aug Sept Oct Nov Dec Jan Feb Mar Apr May June

Bus 3,425,144 4,064,419 4,039,723 4,444,653 3,915,259 3,740,518 4,034,800 3,869,053 2,840,725 1,761,232 1,803,737 1,762,787Light Rail 1,102,434 1,265,384 1,289,552 1,387,730 1,315,355 1,204,532 1,283,967 1,279,472 980,537 587,183 585,091 545,234

3

FY20 Q3 FY19 Q4 FY20 Q4

Bus 10,744,578 11,755,883 5,327,756

Light Rail 3,543,976 3,668,545 1,717,505

Total 14,288,554 15,424,428 7,045,264

Performance Indicator Target FY20 Q3 FY19 Q4 FY20 Q4

On-Time Performance

Complaints Per 100,000 Boardings

Mechanical Failures Per 100,000 Revenue Miles

≥ 92%

≤ 45

≤ 12

N/A*

57

2.5

N/A*

65

3.4

N/A*

63

2.3

Revenue Service Completed ≥ 99.85% 99.95% 99.96% 99.96%

Preventable Accidents per 100,000 Miles ≤ 0.90 0.61 0.70 0.95

Ridership -- 2,919,088 3,190,952 1,342,279

Fixed Route Bus – East Valley

* Due to Clever/CAD installations on the fleet, the older VMS OrbCAD version was disabled and OTP information is not available at this time. 4

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Light Rail

6

Performance Indicator Target FY20 Q3 FY19 Q4 FY20 Q4

On-Time Performance ≥ 95% 85% 89% 91%

Complaints Per 100,000 Boardings ≤ 3.0 0.45 0.52 0.64

Preventative Maintenance Inspections -% On-Time (LRV) ≥ 80% 98% 100% 99%

Preventative Maintenance Inspections -% On-Time (Systems) ≥ 80% 99% 100% 99%

Preventable Accidents per 100,000 Miles ≤ 0.90 0.23 0.48 0.14

# of Employee Injuries - Lost Time (MOE & MOW) 0 1 0 0

Ridership -- 3,543,976 3,668,545 1,717,508

7/30/2020

Fixed Route Bus – West Valley

On-Time Performance

Valid Complaints Per 1,000 Boardings

Mechanical Failures Per 10,000 Revenue Miles

≥ 92%

≤ 0.25

≤ 1.2

N/A*

0.41

0.25

N/A*

0.10

0.45

N/A*

0.41

0.76

Revenue Service Completed ≥ 99.85% 99.95% 99.98% 99.75%

Preventable Accidents per 100,000 Miles ≤ 1.50 0.83 0.77

Ridership -- 100,956 107,621

*Due to Clever/CAD installations on the fleet, the older VMS OrbCAD version was disabled and OTP information is not available at this time.

0.67

34,009

5

5

Performance Indicator Target FY20 Q3 FY19 Q4 FY20 Q4

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7/30/2020

4

Customer Service – Call Center

7

Performance Indicator Target FY20 Q3 FY19 Q4 FY20 Q4

Calls Received -- 267,010 302,944 170,686

Complaints Processed -- 7,988 9,516 5,051

NextRide Inquiries Handled by Interactive Voice Response (IVR) -- 191,898 205,653 124,073

NextRide Inquiries Handled by Text Messaging -- 687,594 514,873 359,388

Average Talk Time -- 2:27 2:25 2:22

Average Speed of Answer ≤ 1.00 :20 0:15 0:10

7

8

Customer Experience Coordinators (CEC) Location

Cust. Cont.

Cust. Ast.

RTR Ed.

Fac. Ast.

Sec. Ast.

Ops. Ast.

Drinks Addr.

Animals Addr.

Platforms Visited

TVM Issues Complaints

Observations

Total Animals

Total Drinks

All Sectors 4,028 405 497 1,258 20 11 259 25 537 3 8 51 365

Central Phoenix 10,360 1,110 1,454 4,553 52 37 1,014 47 1,189 10 6 85 1,298

East/Mesa 6,644 803 708 1,528 28 16 431 14 396 11 1 31 555 East/Mesa,

Central Phoenix 22 3 10 34 - - 14 - 5 - - - 14 East/Mesa,

West Phoenix 244 93 38 94 1 3 8 - 20 - - 2 28

East Tempe 5,939 861 919 2,381 49 25 714 23 417 7 2 35 853 East/Tempe,

Central Phoenix 270 32 60 153 - 2 60 3 24 - - 4 60 East/Tempe East/Mesa 7,841 667 1,173 2,970 21 12 669 58 899 3 3 77 869

East/Tempe, East/Mesa,

Central Phoenix 34 7 10 37 - - 13 - 18 - - - 13 East/Tempe,

West Phoenix 355 75 84 140 2 1 57 4 35 - - 4 64 East/Tempe,

West Phoenix, Central Phoenix 92 3 5 10 - - 4 - 10 - - - 4

West Phoenix 11,092 928 1,528 4,024 73 58 1,100 84 1,115 22 7 119 1,252 West Phoenix

Central Phoenix

Grand Total

2,359

49,280

180

5,167

334

6,820

772

17,954

6

252

18

183

238

4,581

32

290

257

4,922

8

64

1

28

42

450

310

5,685

Locations: All Sectors - Dunlap to Glibert Rd. Central Phoenix - Roosevelt to Airport East/Mesa - Sycamore and East East/Tempe - 50th Street to Price/Apache West Phoenix - McDowell to Dunlap

Definitions: Cust. Cont. - Any verbal interaction with customer from CEC (ex: Hello, Good Morning, Thanks for riding, etc.) Cust. Ast. - When a customer asks for assistance or has a question for the CEC RTR Ed. - Education on "Respect the Ride" Fac. Ast. - Pick-up trash on platforms and trains Sec. Ast. - Assist Security with customer needs Ops. Ast. - Assisting Operator/Operations Drinks Addr. - Drinks that don't meet Valley Metro's policy addressed by CEC Animals Addr. - Animals addressed by CEC on whether they are considered service animals Platforms Visited - Number of platforms visited by CEC TVM Issues - Observed TVM not working Complaints - Customer files a complaint with CEC Total Animals - Service or unknown service animals observed Drinks - Doesn't meet Valley Metro's policy (Only spill proof cups)

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Safety Security Quality Assurance

Q4 Report

Bus Accidents

10

81

100

73

1

8

2

FY19 Q4 FY20 Q3 FY20 Q4

Total NTD

     

10

5

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Police Incidents - Bus

11

8

47

5

12

3

33

Total Incidents Criminal Damage Other

FY20 Q4

FY20 Q3

Coronavirus Mitigations-Environment

   

Rail Accidents

12

5

11

9

11 11

9

0

2

4

6

8

10

12

14

16

18

FY19 Q4 FY20 Q3 FY20 Q4

NTD

     

12

6

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Fares Inspected

13

621,015

556,257

39,152

FY19 Q4 FY20 Q3 FY20 Q4      

Coronavirus Mitigations-Environment

Physical inspections (swiping) stopped, then restarted, then stopped again due to COVID-19 mitigation measures. * March 12 stopped * June 2 started swiping again (28 days

only) * July 1 stopped again

Due to COVID and changes in employee/passenger safety practices, no Fare Inspection or Fare Compliance data is available for this quarter. Visual fare inspections are still conducted; however they cannot be accurately accounted for quantitatively.

Activity Coronavirus Mitigations-Environment

Activity FY19 Q4 FY20 Q3 FY20 Q4

Property Crimes System 5 3 5

Park N' Ride 0 0 0

Crimes Against Persons System 10 24 21

Park N' Ride 0 0 0

Code of Conduct System 377 132 379 Park N' Ride 5 0 0

Activity FY19 Q4 FY20 Q3 FY20 Q4

Medical Responses System 158 185 163

Park N' Ride 4 0 0

Warrant Arrests System 5 4 0

Park N' Ride 0 0 0

14

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7/30/2020

Incident Table Coronavirus Mitigations-Environment

City Jurisdiction Phoenix Tempe Mesa

Crimes Against Persons 16 2 2 Property Crime 4 1 0

Code of Conduct 307 45 27 Grand Total 327 48 29

Platform Activity City Phoenix Tempe Mesa

Total Platforms Per City 27 10 7

Crimes Against Persons

19CB 3 MCAP 1 MEMN 1 ISCN 3 SMAP 1 GIMN 1 MDCN 2 MO19 1 7CB 1

Property Crimes

19DL 1 CPWA 1 MO19 1 19CB 1 38WA 1

Code of Conduct

19DL 112 PCAP 11 SYMN 13 24WA 45 PRWA 10 ASMN 9 MO19 31 VWCL 9 GIMN 3 19CB 23 UNRR 6 CCMN 1 OSCN 13 MCAP 5 CEMN 1

15

Finance

Q4 Report

16

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 Fixed Route  Bus 25.7 24.5 1.2 102.7 99.8 2.9 Paratransit 10.7 6.7 4.0 42.7 38.6 4.1 Vanpool 0.2 0.2 0.0 0.9 0.8 0.1 Regional  Services 3.5 2.8 0.7 14.0 11.9 2.1 Planning 0.6 0.4 0.2 2.2 1.8 0.4 Administration 0.9 1.1 (0.2) 3.8 3.2 0.6 METRO  Rail  (Salary,   Fringe, OH) 6.8 6.1 0.7 27.0 23.3 3.7

Total  Operations  Expenditures 48.4 41.8 6.6 193.3 179.4 13.9

          

             

 

 

 

 

Vanpool  Vehicles 0.9 1.0 (0.1) 3.4 3.3 0.1

 Other Capital 1.8 0.7 1.1 7.2 3.4 3.8

METRO  Rail 22.1 26.7 (4.6) 88.4

143.1

64.8

106.6

23.6

36.5 Total  Capital  Expenditures 35.9 39.3 ‐3.4

17

7/30/2020

Valley Metro RPTAOperating Results – Q4 RPTA Budget vs. Actual Report (Preliminary) For the quarter ending June 30, 2020 $ Millions

4th Quarter Year to Date

Variance  (Unfav.) Budget Actual

Variance  (Unfav.) Operations Expenditures Budget Actual

17

Valley Metro RPTACapital Results – Q4 RPTA Budget vs. Actual Report (Preliminary) For the quarter ending June 30, 2020 $ Millions

4th Quarter Year  to  Date

Variance  (Unfav.)

Variance  (Unfav.) Capital Expenditures Budget Actual Budget Actual

Bus Purchases Valley  Metro 10.0 9.5 0.5 39.8 28.8 11.0 Lead  Agency 1.0 1.1 (0.1) 3.9 5.7 (1.8)

Paratransit Vehicles Lead  Agency 0.1 0.3 (0.2) 0.4 0.6 (0.2)

18

18

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7/30/2020

Valley Metro Rail Operating Results – Q4 VMR Budget vs. Actual Report (Preliminary) For the quarter ending June 30, 2020 $ Millions

4th Quarter Year  to  Date

Budget Actual Budget Actual Variance  (Unfav.)

Variance  (Unfav.) Operations Expenditures

Rail Operations/Security 13.8 13.5 0.3 55.0 52.1 2.9 Future Project Development 3.3 1.9 1.4 13.2 7.4 5.8 Agency Operating 0.5 0.3 0.2 2.1 1.5 0.6

Total  Operating  Activities 17.6 15.7 1.9 70.3 61.0 9.3

19

Average Rail Fare FY19 History / FY20 4th QuarterAverage Fare – 12 Months Rolling by Quarter

Budget $0.74

Q4 Q4 Fare  Revenue  Budget $2,808,303 Fare  Revenue  Collected $504,270

Fare Recovery Budget 21.7% Fare Recovery Actual 4.4%

20Variance ($2,304,032)

20

10

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Valley Metro Rail Capital Results – Q4 VMR Budget vs. Actual Report (Preliminary) For the quarter ending June 30, 2020

4th  Quarter Year to Date $ Millions

Capital Expenditures Budget Actual Variance (Unfav.) Budget Actual

Variance (Unfav.)

Rail Projects Tempe  Streetcar Gilbert Rd 50th  St  LRT  Station

System‐wide Improvements

State  of  Good  Repair

Total Capital

25.0 0.0 0.0

2.4

3.4

136.1

14.7 2.3 0.0

1.5

1.6

55.8

10.3 (2.3) 0.0 69.3 12.4 (12.1)

0.9

1.8

80.3

85.7 4.1 1.2

9.4

13.5

409.0

60.7 8.5 0.6

14.1

1.8

176.3

25.0 (4.4) 0.6 184.0 25.8 (5.3)

(4.7)

11.7

232.7

21

Capital & Service Development

Q4

          

             

   

 

   

 

 

 

 

22

11

South Central Northwest Phase II OMC Expansion 21.1 9.0

80.4 15.9

11.1 223.3 39.3 13.9 37.4

39.7 32.1

3.5

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Transit Planning Projects Project/Study Name Completion

Date Status

Transit Stop Inventory Reconciliation with Bus Stop Database

Winter 2020

Verifying bus stop amenities and locations for newly added bus stop for use in on-line maps.

Preparing bus stop photos for on-line publishing. Physical verification delayed due to COVID-19 response.

Fountain Hills Local Transit Study May 2020 Final report delivered to Town of Fountain Hills. Project complete.

Northwest Valley Sun Cities Transit Study Winter 2020

Project has been on hold due to COVID-19. Scheduled a meeting with Stakeholders to determine the

path forward.

Queen Creek Transportation Needs Survey Spring 2020 Final report delivered to Town of Queen Creek.

Project complete.

Glendale Local Transit Study Winter 2020

Finalized all phases of report in collaboration with Glendale staff.

Additional outreach to policymakers will be necessary, but delayed due to COVID-19.

Gilbert Transit Planning Study Summer 2021 Drafted scope of work 23

Transit Planning Projects Project/Study Name Completion

Date Status

Transit Mitigation Opportunities for the Broadway Curve Construction Project

2024 Developed a draft Transit Impact and Mitigation Plan. Prepared mitigation measures for presentation to MAG,

affected member cities, and the Joint Boards.

Ridership Growth Analysis June 2021 Continuing work as needed to incorporate results of the study into the agency’s rider experience strategic goal.

Light Rail Travel Time Improvement Study August 2020

Developing recommendations to improve light rail travel time.

Conducting analysis to document strategies to implement a subsection of the recommendations to improve light rail travel time.

Short Range Transit Program Update May 2021

Fiscal year 2020 report tabled due to COVID-19 and associated fiscal uncertainty.

FY2021 report will commence in Fall 2020.

Queen Creek Park-and-Ride Study May 2021

Kicked-off study Began collecting existing and future travel market data to

understand mobility needs in Queen Creek / San Tan Valley. 24

24

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Project Complete

Current Phase

PhaseComplete Project Status

Fiesta District Alternatives

Analysis

Summer 2020 Final Report Summer

2020

Finalized report analyzing three potential station areas that illustrate land use investments for high-capacity transit.

Drafted final report summarizing study goals, methodology, findings and recommended route

Arizona Avenue

Alternative Analysis

Winter 2020 Alternatives Evaluation

Summer 2020

Completed the Identification of Alternatives. Began working on the Evaluation of Alternatives.

Finalized report on land use and transportation conditions along the recommended streetcar corridors.

Summarizing recommended streetcar corridors prioritization, and potential funding and financing mechanisms.

Drafted final report summarizing study goals, methodology, findings and recommended streetcar corridors.

Tempe/Mesa Streetcar Feasibility

Study

Summer 2020 Final Report Summer

2020

Price Road Flexible

Transit Study March 2021 Existing

Conditions Fall 2020

Developed scope of work in coordination with Chandler Began working on Existing Conditions analysis

25

7/30/2020

Corridor and Facilities Planning Project C omplete

Current Phase

PhaseComplete Project Status

Capitol/I-10 West LRT Extension

2024 (Phase I)

Alternatives Analysis Fall 2020

Identified a Phase Leading Alternative based on community and stakeholder engagement, Phoenix coordination, and technical analysis.

Continued refinement of Phase I concepts. Continued contact with west valley cities and key

stakeholders. Conducted a month-long online public meeting to provide

information and seek feedback on the Phase I leading alignment, potential connection to Desert Sky Mall and transit type options for Phase II.

North Glendale Park-and-Ride

Study

Spring 2021

Preliminary Engineering Spring 2021 Work continues as needed to support city of Glendale’s

discussions with property owners of the recommended site.

I-10/I-17 Direct Access Bus

Ramp TBD Planning TBD No activity during this quarter.

25

Corridor and Facilities Planning

26

26

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7/30/2020

Buckeye Park-and-Ride Expansion

27

Project Complete Current Phase Phase Complete

Status • 100% Design is Complete.• Exploring funding options for Construction.

Avondale Bus Stop Improvements Project

Complete Current Phase Phase Complete

TBD Design July 2020

TBD Design July 2020

Status • $500,000 total budget to be split amongst 10 bus

stops – Avondale has identified order of priority.• Primary focus: new bus stop/shelter at Riley-10th St to

serve community center that is currently underconstruction

28

28

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7/30/2020

LRT Station Painting Project

Complete Current Phase Phase Complete

July 2023 Construction July 2023

29

Status

• Ten stations are complete as of the end of FY20. • Six stations are targeted for completion in FY21.

South Central Extension Project

Complete Phase

CompleteCurrent Phase Status

Construction continues on the Downtown Utilities 2025 Construction July 2024 CMAR awarded full project scope

NTP Issued for Utilities South Conducted FFGA Risk Workshop & FTA Presentation

30Data as of June 2020. For more details, visit valleymetro.org

30

15

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31

7/30/2020

South Central Extension Expenditures to Date

Description Expended ($M) Board Authority ($M)

Construction Manager at Risk $ 33.3 $ 844.2

Civil Engineering $ 41.2 $ 51.6

Systems Engineering $ 8.5 $ 13 Art Contracts $ 0.5 $ 4.0

Third Party Utilities $ 0.5 $ 52.5

Right of Way $ 1.9 $ 66.3 (preliminary budget)

Valley Metro and City Related $ 21.2 $ 103 (preliminary budget)

31Data as of June 2020.

32

Tempe Streetcar Project

Complete Current Phase Phase Complete Status

2021 Construction (85% complete)

November 2020 • Track work along University between Ash and Mill• Signal house foundation and duct bank installation• Installed TPSS #1 and TPSS #2

Data as of June 2020

Total $ 107.1 $ 1135

32

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7/30/2020

Tempe StreetcarExpenditures to Date

Description Expended ($M) Budget ($M)

Contingency UtilizationDescription Dollars ($M)

Total Contingency $ 37.5 Executed Change Orders & Budget Transfers $ (28.9) Total Project Contingency Remaining $ 8.6

33 Data as of June 2020.

Northwest Extension Phase II Project Co

mplete Phase

Complete Current Phase Status

2024 Engineering Summer 2020 Design Complete CMAR GMP Negotiated Construction starting August 2020 with 3rd Party Utility

Relocations

34 Data as of June 2020. For more details, visit valleymetro.org

Construction Manager at Risk $ 83.6 $ 107.0

Streetcar Vehicles $ 16.8 $ 36.2

Right of Way $ 0.5 $ 1.9 Professional Services $ 26.4 $ 40.0 Third Party Utilities $ 3.8 $ 7.2 Total $ 131.1 $ 192.3

34

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7/30/2020

Northwest Extension Phase II Expenditures to Date

35 Data as of June 2020

Description Expended ($M) Board Authority ($M)

Construction Manager at Risk $ 1.4 $ 3.2

Civil Engineering $ 15.3 $ 16.3

Systems Engineering $ 3.0 $ 5.0

Art Contracts $ 0.2 $ 1.4

Right of Way $ 0.3 $ 30.2 (preliminary budget)

Valley Metro and City Related $ 3.4 $ 39.8 (preliminary budget)

Total $ 23.8 $ 114.3

Operations & Maintenance Center ExpansionProject C omplete Current Phase Phase

Complete Status

2021 Design/ Construction

Winter 2020/ Spring 2021

• Track demo and utility work on the east side of yard for installation of the double cross over

• Slab on grade concrete placement for Maintenance of Way expansion

• Third LRV arrived 7/17

36 Status update as of June 2020. For more details, visit valleymetro.org

Third Party Utilities $ 0.1 $ 18.4

36

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7/30/2020

OMC ExpansionExpenditures to Date

Description Expended ($M) Budget ($M)

Contracted Services $ 40.1 $ 82.9 Professional Services $ 1.3 $ 12.0 Total $ 41.4 $ 94.9

Contingency Utilization Description Dollars ($M)

Total Contingency $ 9.6 Executed Change Orders & Budget Transfers $(1.9) Total Project Contingency Remaining $ 7.7

37 Data as of June 2020.

Community Relations Highlights • Capitol/I-10 Extension

• 1,328 unique visits to online public meeting; each visit averaged four and half minutes.

• Preparing full summary report. • South Central/Downtown Hub

• Notified stakeholders about construction beginning in South Central area.

• Continued construction notification for work in downtown area.

• Proactively providing businesses with information on COVID-19-related assistance programs offered by other entities.

• Business banners and access signage installed or in production. 38

38

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7/30/2020

Community Relations Highlights • Tempe Streetcar

• Hosted webinar for businesses explaining the Paycheck Protection Act and how to apply.

• Outreach focused on work for rail installation on Mill Avenue, and for OCS pole installation.

• Community Advisory Board met online for May and June.

• Crews completed work in highly-trafficked areas while traffic volumes were light:

• Ash Ave./University Dr. intersection (full closure) • University Dr. (high volume corridor) • Mill Ave./University Dr. intersection (full closure)

39

40

20

39

Communications & StrategicInitiatives

Q4

40

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41

41

7/30/2020

Communications Update • Recognized frontline transit staff | April

• Produced & shared “Heroes” video • Participated in “Sound the Horn” national campaign • Supported Governor’s request to LightAZBlue with

Tempe Town Lake light rail bridge

• Created & shared Whiteboard video on social to promote cleaning, distancing, face coverings

• Took part in Make Music Day | June 21 • Launched Mesa Bus Ops solar canopy | June 23

• Saves $67,500 annually helping cool down100 buses

• Issued rider recovery survey | June 15 – 30 • 1,500 responses • Riders shared perceptions of transit since COVID-19 &

what it would take to return to pre-pandemic usage levels

Community Relations Update • Conducted a “social-distanced” launch event

for 20th annual Design a Transit Wrap winner • Kate Flores from Arcadia High School

• Developed plan for face covering outreach and other COVID-19 messages

• Created a “Valley Metro FUN” page to create engagement with families during quarantine and virtual learning

• Organized outreach efforts supporting: • Transit service changes (Oct. 2020) • Planning for Central Station re-

development/downtown bus re-routing • Sun City/Northwest Valley Connect

42

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Commute Solutions Update

7/30/2020

22

• Preparing to launch new ShareTheRideplatform

• Identified workflows and functionality • Created fresh branding and new tech features • Set launch date for July 24, 2020 • Migrated 10k users/employer subsites

• Transitioning Clean Air Campaign Awards to virtual event

• Created “Changing Landscapes” theme • Identified keynote (Adam Lee Brooks) and emcee (Sean

McLaughlin) • Streamlining awards and print materials • Scheduled virtual event for October 20, 2020

• Gave new life to VM bike racks • Donated 16 retired mobile bike racks

• Cartwright School District, Phoenix Zoo, and other communityorganization were benefactors

• Eliminated unnecessary storage fees 43

Marketing Update

44

• Continued creation of materials to support COVID-19 communications, focusing on ‘facecoverings required’ and ‘help slow the spread’:

• Posters • Vehicle decals & signage • Social media graphics • Photography services

• Selected Fall Artsline artist, Tato Caraveo • Tato has begun painting for the fall installment

• Other initiatives include: • Clean Air Campaign tactics/virtual event planning • ShareTheRide.com new platform support • South Central Business Assistance support

43

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7/30/2020

Accessible Transit Services (ATS)

Q4 Report

Paratransit

46

Performance Indicator Target FY20 Q3 FY19 Q4 FY20 Q4

One-Way Trips -- 98,065 118,935 42,267

On-Time Performance ≥ 95% 94.6% 93.5% 94.6%

Complaints Per 1,000 Trips

Gross Cost Per Trip @ Transportation Level

≤ 1.5

--

2.2

$53.35

2.0

$48.39

1.6

$70.04

46

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7/30/2020

RideChoice

47

Performance Indicator Target FY20 Q3 FY19 Q4 FY20 Q4

One-Way Trips

On-Time Performance

--

Not set at this time

47,329

NA

29,067

NA

25,640

NA

Complaints Per 1,000 Trips 2.3 2.1 2.3

Gross Cost Per Trip -- $20.07 $17.34 $22.00

Other Accessibility Services

48

Performance Indicator FY20 Q3 FY 19 Q4 FY20 Q4

Travel Training 60 38 13 121,247 $0.68

92,007 $.70

7,925 $.69

1,255* 58%

1,400 75%

740** 44%

21% 21% 18% 4% 3% 2% 1% 2% .5%

Platinum Pass Trips

Cost Per Trip

ADA Applicants

Unconditional

Conditional

Temporary

Denials

*198 (or 16%) were presumptive determinations. ** 259 (or 35%) were presumptive determinations.

48

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7/30/2020

ATS Highlights • October Service Changes Webinar (Public Hearing) • 5310 Grant Interview / Award

• RideChoice - $500,000 ($500,000 local match required) • Travel Training - $132,400 ($33,100 local match required)

• Gilbert Fuel Station (Transdev) Completed • Ordered 25 Replacement Paratransit Vehicles • Benchmarking Consultant Report Submitted

• VM Paratransit ranks high efficiency compared to peers • Shows room for improvement

• RTAG ADA Area Definition Task Force • Initial workplan development discussion

49

ATS Highlights Covid-19 • June 1, 2020 re-opened Mobility Center for In-person Eligibility Assessments

• Conducted 447 Assessments • 147 Presumptive • 101 Recertifying • 199 New Applicants

• June 1, 2020 re-opened Mobility Center Lobby • Platinum Pass and Reduced Fare Ids in person • Paratransit tickets are being fulfilled

• Continue to Provide Full Paratransit and RideChoice Services • Limiting shared rides (2 people in caravans, 3 people in cut-a-ways) • Paratransit vehicles regularly cleaned and disinfected

• Revised FY20 Paratransit and RideChoice Trip Forecasts • Average Weekday Paratransit trips increased approximately 48% (June compared to March) • Average Weekday RideChoice trips increased approximately 32% (June compared to March)

50

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7/30/2020

ATS Highlights • Valley Metro Accessibility Advisory Group (VMAAG) Activity

• Review of COVID-19 Contingency Plan / Post Pandemic Return • Implementation of Google’s reCAPTCHA on Valley Metro Web Forms • April / October Service Changes • Paratransit No-show Enforcement Procedures • Capital I-10 West • South Central Light Rail Extension/Downtown Hub Update • VMAAG Membership Update / Recruitment

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Information Summary DATE AGENDA ITEM 8 July 29, 2020

SUBJECT Travel, Expenditures and Solicitations

PURPOSE The monthly travel, expenditures and solicitations are presented for information.

Non-essential travel has been suspended at this time.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

COST AND BUDGET None

COMMITTEE PROCESS None

RECOMMENDATION This item is presented for information only.

CONTACT Paul Hodgins Chief Financial Officer 602-262-7433 [email protected]

ATTACHMENTS Valley Metro RPTA and Valley Metro Rail Monthly Accounts Payable over $25,000 Active Requests for Proposals, Qualifications and Invitations for Bids

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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Valley Metro Regional Public Transportation Authority Monthly AP Payments over $25,000

May 21, 2020 to June 20, 2020

Document Number

Effective Date

Transaction Amount Name Transaction Description

20200612W001 First Transit, Inc. April 2020 Fixed Route Bus Service - Unification 6/12/2020 5,516,524.04 41720 City of Phoenix Distribution FY20 AZ Lottery Funds 5/28/2020 4,220,195.00 20200522W City of Tempe Jan - March 2020 EVBOM Lease Agreement 5/22/2020 1,493,112.00 20200522W009 City of Tempe EVBOM Lease Agreement O&M 1/2020-3/2020; Fuel 1/2019-3/2020 5/22/2020 1,493,112.00 20200522W005 Transdev Services, Inc March 2020 Regional Paratransit Services 5/22/2020 1,325,865.03 41719 City of Mesa Distribution FY20 AZ Lottery Funds 5/28/2020 1,281,570.00 20200605W004 ADP, LLC PPE 5/31/20 Wages Payable-Reverse Wire 6/5/2020 736,780.87 41760 City of Chandler - MS 412 Transit Services FY20 Distribution AZ Lottery Funds 6/11/2020 673,598.00 41716 City of Glendale Distribution FY 20 AZ Lottery Funds 5/28/2020 649,019.00 41726 Town of Gilbert Distribution FY20 AZ Lottery Funds 5/28/2020 642,587.00 41721 City of Scottsdale - Remittance Processing Distribution FY20 AZ Lottery Funds 5/28/2020 641,606.00 20200522W006 ADP, LLC PPE 5/17/20 Wages Payable-Reverse Wire 5/22/2020 607,505.39 20200619W005 ADP, LLC PPE 6/14/20 Wages Payable-Reverse Wire 6/19/2020 593,087.80 20200529W003 New Flyer of America, Inc. 6850 New Flyer Coach SR-2424 XN40 (80% pymt) 5/29/2020 427,796.60 20200529W003 New Flyer of America, Inc. 6854 New Flyer Coach SR-2424 XN40 (80% pymt) 5/29/2020 427,796.60 20200529W003 New Flyer of America, Inc. 6856 New Flyer Coach SR-2424 XN40 (80% pymt) 5/29/2020 427,796.60 20200529W003 New Flyer of America, Inc. 6858 New Flyer Coach SR-2424 XN40 (80% pymt) 5/29/2020 427,796.60 20200529W003 New Flyer of America, Inc. 6859 New Flyer Coach SR-2424 XN40 (80% pymt) 5/29/2020 427,796.60 20200605W002 New Flyer of America, Inc. 6857 New Flyer Coach SR-2424 XN40 (80% pymt) 6/5/2020 427,796.60 20200605W002 New Flyer of America, Inc. 6860 New Flyer Coach SR-2424 XN40 (80% pymt) 6/5/2020 427,796.60 20200605W002 New Flyer of America, Inc. 6861 New Flyer Coach SR-2424 XN40 (80% pymt) 6/5/2020 427,796.60 20200619W Cigna Health and Life Insurance Company June 2020 Medical & Vision Coverage 6/19/2020 356,795.64 41722 City of Surprise Distribution FY20 AZ Lottery Funds 5/28/2020 347,127.00 20200605W004 ADP, LLC PPE 5/31/20 Federal, State, SS/Med EE/ER Tax - ACH 6/5/2020 284,752.31 20200522W006 ADP, LLC PPE 5/17/20 Federal, State, SS/Med EE/ER Tax-ACH 5/22/2020 247,675.53 20200619W005 ADP, LLC PPE 6/14/20 Federal, State, SS/Med EE/ER Tax - ACH 6/19/2020 236,734.63 41783 American Logistics Company, LLC March 2020 RideChoice Management Services 6/18/2020 233,206.78 41717 City of Goodyear Distribution FY20 AZ Lottery Funds 5/28/2020 207,573.00 41714 City of Buckeye Distribution FY20 AZ Lottery Funds 5/28/2020 171,831.00 41673 Creative Bus Sales Inc. 1643 Arboc Spirit of Freedom 24 Cutaway 5/21/2020 121,750.00 20200605W005 ASRS PPE 5/31/20 ASRS Contributions Employee 6/5/2020 110,758.09

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Valley Metro Regional Public Transportation Authority Monthly AP Payments over $25,000

May 21, 2020 to June 20, 2020

Document Effective Transaction Number Name Transaction Description Date Amount 20200605W005 ASRS PPE 5/31/20 ASRS Contributions Employer 6/5/2020 110,758.09 20200522W007 ASRS PPE 5/17/20 ASRS Contributions Employee 5/22/2020 109,222.24 20200522W007 ASRS PPE 5/17/20 ASRS Contributions Employer 5/22/2020 109,222.24 20200619W006 ASRS PPE 6/14/20 ASRS Contributions Employee 6/19/2020 108,557.99 20200619W006 ASRS PPE 6/14/20 ASRS Contributions Employer 6/19/2020 108,557.99 20200529W003 New Flyer of America, Inc. 6850 New Flyer Coach SR-2424 XN40 (20% pymt) 5/29/2020 106,949.15 20200529W003 New Flyer of America, Inc. 6856 New Flyer Coach SR-2424 XN40 (20% pymt) 5/29/2020 106,949.15 20200529W003 New Flyer of America, Inc. 6854 New Flyer Coach SR-2424 XN40 (20% pymt) 5/29/2020 106,949.15 20200605W002 New Flyer of America, Inc. 6857 New Flyer Coach SR-2424 XN40 (20% pymt) 6/5/2020 106,949.15 20200605W002 New Flyer of America, Inc. 6861 New Flyer Coach SR-2424 XN40 (20% pymt) 6/5/2020 106,949.15 20200605W002 New Flyer of America, Inc. 6858 New Flyer Coach 6858 SR-2424 XN40 (20% pymt) 6/5/2020 106,949.15 20200605W002 New Flyer of America, Inc. 6860 New Flyer Coach SR-2424 XN40 (20% pymt) 6/5/2020 106,949.15 20200522W002 Medical Transportation Management, Inc. March 2020 In-Person Eligibility Assessment and Travel Training Services 5/22/2020 94,639.62 41715 City of El Mirage Distribution FY20 AZ Lottery Funds 5/28/2020 92,467.00 41698 City of Scottsdale - Remittance Processing ADA Services Reimbursement 5/28/2020 69,104.46 20200522W003 Second Generation, Inc. dba Ajo Transportation April 2020 Rural Connector Route 5/22/2020 67,751.42 20200619W002 Second Generation, Inc. dba Ajo Transportation May 2020 Rural Connector Route 6/19/2020 63,005.66 20200529W CopperPoint Insurance Company June 2020 Rent for the Call and Mobility Centers 5/29/2020 52,008.57 41737 Dye Management Group, Inc. April 2020 Transit Asset Management Consultant 6/4/2020 51,555.00 41688 Trend Offset Printing Services Phoenix Transit System Books 5/21/2020 47,773.98 20200615W017 Wells Fargo Bank May 2020 Credit Card Transactions 6/15/2020 43,793.84 41701 Guidesoft Inc. 4/6-4/26/20 IT Services Consultants 5/28/2020 41,455.56 41801 RideAmigos 5/6-8/5/20 TDM Platform Solution 6/18/2020 40,375.00 41757 AzTA (Arizona Transit Association) July 2020-June 2021 Membership Renewal 6/11/2020 39,200.00 41728 Town of Paradise Valley Distribution FY20 AZ Lottery Funds 5/28/2020 37,737.00 41745 Mosaic451, LLC April 2020 Managed Security Services 6/4/2020 34,600.00 R20200531W003 City of Mesa May 2020 Utilities 5/31/2020 31,037.34 20200612W001 First Transit, Inc. 8070 Mid-life Overhaul 6/12/2020 26,911.58

27,743,517.54

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Valley Metro Rail, Inc. Monthly AP Payments over $25,000

May 21, 2020 to June 20, 2020

Effective Date

Transaction Amount Document Number Name Transaction Description

20200612W005 Stacy and Witbeck, Inc. April 2020 Tempe Streetcar Project 6/12/2020 4,593,835.06 20200612W003 Hensel Phelps Construction Co April 2020 OMC Expansion 6/12/2020 4,217,764.00 20200529W002 Brookville Equipment Corp Milestone B & C partial TSC Acquisition Program 5/29/2020 1,864,076.16 20200522W004 Siemens Mobility, Inc. Milestone C2 RV Acquisition Program 5/22/2020 1,613,781.22 20200529W005 Jacobs Engineering March 2020 Northwest Extension 2 5/29/2020 941,837.31 20200612W004 Hill International, Inc. March 2020 Program Management 6/12/2020 935,498.14 035473 SDB Contracting Services April 2020 Construction Services - JOC 6/11/2020 502,830.75 20200612W002 HDR Engineering, Inc. March 2020 Planning and Community Relations 6/12/2020 486,132.79 035381 SDB Contracting Services March 20 Construction Services 5/21/2020 438,279.91 20200522W AECOM Technical Services, Inc. Feb 20 S Central LRT Extension 5/22/2020 300,967.68 20200619W ARCADIS April 2020 Consulting Support Services 6/19/2020 287,638.93 20200612W AECOM Technical Services, Inc. March 2020 S Central LRT Extension 6/12/2020 287,318.28 035378 PGH Wong Engineering, Inc. March 20 NW Extension 2 Project 5/21/2020 232,890.20 20200529W004 DMS - Facility Services, Inc. April 2020 Facilities and LRV Cleaning Services 5/29/2020 231,691.55 035505 PGH Wong Engineering, Inc. April 2020 NW Extension 2 6/18/2020 216,609.16 20200529W 101 North First Ave LLC June 2020 101 Bldg Rent 5/29/2020 162,817.32 V20200531W APS May 2020 Utilities 5/31/2020 143,839.00 035471 Salt River Project TSC Apache and Dorsey TPSS Service 6/11/2020 95,971.88 20200612W001 Brookville Equipment Corp TSC Acquisition MilestoneB Partial 6/12/2020 90,941.76 20200619W003 Knorr Brake Corporation (KBC) LRV Friction Brake Overhaul 6/19/2020 84,525.82 035497 J. Banicki Construction Inc. April Construction Services - JOC 6/18/2020 81,020.11 V20200531W021 SRP May 2020 Utilities 5/31/2020 80,126.22 20200529W004 DMS - Facility Services, Inc. April 2020 Facilities Maintenance Services 5/29/2020 68,766.47 035439 Hubner Manufacturing Corporation LRV Bumper Parts 6/4/2020 64,187.64 035467 Noble Supply & Logistics Elerts Renewal for 2 Years 6/11/2020 57,656.18 20200605W Scheidt & Bachmann USA, Inc. TVM and HHV Hardware Support 6/5/2020 53,097.02 20200522W003 Knorr Brake Corporation (KBC) LRV Friction Brake Overhaul 5/22/2020 47,935.12 20200529W003 Dellner Inc. LRV Coupler Overhaul 5/29/2020 42,996.00 20200619W001 Dellner Inc. LRV Coupler Overhaul 6/19/2020 42,996.00 20200522W003 Knorr Brake Corporation (KBC) LRV Friction Break Overhaul 5/22/2020 42,097.17 035504 Penn Machine Company, LLC Rubber Block Tire Kits 6/18/2020 38,891.76 035443 NASG Holdings Inc. LRV Glass Supply 6/4/2020 35,010.00 035505 PGH Wong Engineering, Inc. April 2020 LRV & OMC Testing and Integrated Support 6/18/2020 34,470.01 035424 Allied Electronics Inc Cable 6/4/2020 30,849.87 035363 Alliant Insurance Services, Inc. 3rd Quarter Installment 5/21/2020 28,125.00 035378 PGH Wong Engineering, Inc. MARCH 20 LRV & OMC Testing and Integrated Support 5/21/2020 27,666.77

18,505,138.26

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Valley Metro Regional Public Transportation Authority Monthly AP Payments over $25,000

June 21, 2020 to July 20, 2020

Document Number

Effective Date

Transaction Amount Name Transaction Description

20200717W005 First Transit, Inc. May 2020 FR Service Unification 7/17/2020 5,291,525.75 20200626W City of Phoenix May 2020 FR Bus Service, DAR, FR Svc Op Supp 6/26/2020 2,417,101.54 20200717W003 City of Phoenix June 2020 FR Bus Service, DAR, FR Svc Op Support 7/17/2020 2,417,101.54 20200701W Arizona Department of Environmental Quality ADEQ UST Revolving Fund Repayment #2 7/1/2020 2,000,000.00 20200626W City of Phoenix PTF Expenditure Reimb Request #8 for Buses, Paratransit Acquisition 6/26/2020 1,295,650.92 20200626W006 Transdev Services, Inc April 2020 Regional Paratransit Services 6/26/2020 846,177.75 20200702W ADP, LLC PPE 6/28/20 Wages Payable-Reverse Wire 7/2/2020 630,028.96 20200717W ADP, LLC PPE 7/12/20 Wages Payable-Reverse Wire and 2 manual checks 7/17/2020 609,131.35 41815 City of Tempe Distribution FY20 AZ Lottery Funds 6/25/2020 477,702.00 41814 City of Peoria Distribution FY20 AZ Lottery Funds 6/25/2020 445,245.00 20200717W007 New Flyer of America, Inc. 6865 New Flyer Coach SR-2424 XN40 (80% pymt) 7/17/2020 427,796.60 20200703W004 New Flyer of America, Inc. 6855 New Flyer Coach SR-2424 XN40 (80% pymt) 7/3/2020 427,796.60 20200703W004 New Flyer of America, Inc. 6863 New Flyer Coach SR-2424 XN40 (80% pymt) 7/3/2020 427,796.60 20200702W004 New Flyer of America, Inc. 6855 New Flyer Coach SR-2424 XN40 (80% pymt) 7/2/2020 427,796.60 20200702W004 New Flyer of America, Inc. 6863 New Flyer Coach SR-2424 XN40 (80% pymt) 7/2/2020 427,796.60 20200626W003 New Flyer of America, Inc. 6862 New Flyer Coach SR-2424 XN40 (80% pymt) 6/26/2020 427,796.60 20200626W003 New Flyer of America, Inc. 6864 SR-2424 XN40 New Flyer Coach 80% Payment 6/26/2020 427,796.60 20200710W002 Total Transit Enterprises, LLC May 2020 West Valley FR Transit Services 7/10/2020 350,712.88 20200626W005 Total Transit Enterprises, LLC April 2020 West Valley Fixed Route Transit Services 6/26/2020 335,432.14 20200702W ADP, LLC PPE 6/28/20 Federal, State, SS/Med EE/ER Tax - ACH 7/2/2020 248,129.82 20200717W ADP, LLC PPE 7/12/20 Federal, State, SS/Med EE/ER Tax - ACH 7/17/2020 242,045.41 41812 City of Avondale Distribution FY20 AZ Lottery Funds 6/25/2020 218,360.00 41904 Mosaic451, LLC Elastic Gold Software Maintenance and Support for 3 years 7/1/20-6/30/2023 7/16/2020 207,570.00 41808 American Logistics Company, LLC April 2020 RideChoice Management Services 6/25/2020 135,765.46 20200717W002 ASRS PPE 7/12/20 ASRS Contributions Employee 7/17/2020 113,969.95 20200717W002 ASRS PPE 7/12/20 ASRS Contributions Employer 7/17/2020 113,969.95 41895 DLT Solutions, LLC 5/30/20-5/29/21 Human Resources Information System 7/16/2020 112,785.72 20200702W001 ASRS PPE 6/28/20 ASRS Contributions Employee 7/2/2020 109,315.38 20200702W001 ASRS PPE 6/28/20 ASRS Contributions Employer 7/2/2020 109,315.38 20200702W004 New Flyer of America, Inc. 6862 New Flyer Coach SR-2424 XN40 (20% pymt) 7/2/2020 106,949.15 20200626W003 New Flyer of America, Inc. 6855 SR-2424 XN40 New Flyer Coach 20% Payment 6/26/2020 106,949.15

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Valley Metro Regional Public Transportation Authority Monthly AP Payments over $25,000

June 21, 2020 to July 20, 2020

Document Effective Transaction Number Name Transaction Description Date Amount 20200626W003 New Flyer of America, Inc. 6859 SR-2424 XN40 New Flyer Coach 20% Payment 6/26/2020 106,949.15 20200703W004 New Flyer of America, Inc. 6862 New Flyer Coach SR-2424 XN40 (20% pymt) 7/3/2020 106,949.15 20200626W002 Medical Transportation Management, Inc. April 2020 Eligibility Assessment and Travel Training 6/26/2020 95,551.05 41816 Creative Bus Sales Inc. 49356 2020 Ford Transit 150 Cutaway Silver Van 6/25/2020 86,229.24 41831 American Public Transportation Association 7/1/20-6/30/21 Membership Dues 7/1/2020 76,500.00 41899 Guidesoft Inc. 5/25-6/14/20 IT Services Consultant 7/16/2020 54,592.00 20200702W001 CopperPoint Insurance Company July 2020 Mobility and Call Center Rent, CAM 7/2/2020 52,008.57 20200703W001 CopperPoint Insurance Company July 2020 Mobility and Call Center Rent, CAM 7/3/2020 52,008.57 20200703W005 Plante & Moran, PLLC Feb.-May 2020 Costs with ERP Assessment and Selection Project 7/3/2020 50,160.00 20200702W005 Plante & Moran, PLLC Feb.-May 2020 Costs with ERP Assessment and Selection Project 7/2/2020 50,160.00 20200715W019 Wells Fargo Bank June 2020 Credit Card Transactions 7/15/2020 49,022.45 41818 Enterprise Rideshare April 2020 Vanpool Services 6/25/2020 47,341.09 41818 Enterprise Rideshare March 2020 Vanpool Services 6/25/2020 45,397.24 41816 Creative Bus Sales Inc. 49362 2020 Ford Transit 150 Van Silver 6/25/2020 43,562.21 41816 Creative Bus Sales Inc. 49366 2020 Ford Transit 150 Van Silver 6/25/2020 43,562.21 41816 Creative Bus Sales Inc. 49374 2020 Ford Transit 150 Van Silver 6/25/2020 43,562.21 41816 Creative Bus Sales Inc. 49375 2020 Ford Transit 150 Van Silver 6/25/2020 43,562.21 41816 Creative Bus Sales Inc. 49380 2020 Ford Transit 150 Van Silver 6/25/2020 43,562.21 41816 Creative Bus Sales Inc. 49359 2020 Ford Transit 150 Van Silver 6/25/2020 42,667.03 41852 Mosaic451, LLC May 2020 Managed Security Services 7/2/2020 34,600.00 41827 SHI International Corp Workiva Financial Reporting 6/25/2020 34,588.42 R20200630W003 City of Mesa June 2020 Utilities 6/30/2020 32,196.32 20200717W004 Copperpoint Mutual Insurance Company July 2020 WC Pymt and Audit Balance March 2019-Feb. 2020 7/17/2020 30,425.15 41832 CDW Government LLC FY21 VMware Annual Renewal 7/1/2020 29,050.50 20200717W005 First Transit, Inc. 8078 Mid-Life Overhaul Engine 7/17/2020 27,959.85

23,257,678.23

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Valley Metro Rail, Inc. Monthly AP Payments over $25,000

June 21, 2020 to July 20, 2020

Document Number

Effective Date

Transaction Amount Name Transaction Description

20200702W001 Hensel Phelps Construction Co May 2020 OMC Expansion Project 7/2/2020 6,458,500.00 20200626W006 Kiewit Infrastructure West Co. Feb 2020 S Central Extension 6/26/2020 6,219,834.74 20200717W007 Stacy and Witbeck, Inc. May 2020 Tempe Streetcar Project 7/17/2020 3,612,525.89 20200626W001 Alternate Concepts Inc. April 2020 Transportation Services 6/26/2020 1,072,700.42 20200626W005 Jacobs Engineering April 2020 NW Extension 2 Design Services 6/26/2020 1,003,129.54 035534 Southwest Gas Tempe Streetar Utilities 6/25/2020 805,938.39 20200626W002 City of Mesa Overhead and Real Estate costs for Gilbert Rd Extension 6/26/2020 805,679.05 20200702W002 Hill International, Inc. April 2020 Program Management 7/2/2020 711,259.60 20200710W001 Allied Universal Security Services May 2020 Fare Inspection and Security Services 7/10/2020 589,633.80 20200626W Allied Universal Security Services April 2020 Fare Inspection and Security Services 6/26/2020 546,791.53 035611 SDB Contracting Services May 2020 Construction Services - JOC 7/9/2020 300,787.02 20200710W AECOM Technical Services, Inc. April 2020 S Central Rail Extension 7/10/2020 248,314.89 20200626W003 DMS - Facility Services, Inc. May 2020 Facilities and LRV Cleaning Services 6/26/2020 231,691.55 20200717W002 City of Phoenix Jan - March 2020 Advertising Revenue 7/17/2020 179,647.00 20200701W 101 North First Ave LLC July 2020 Rent 101 Bldg 7/1/2020 165,264.37 V20200630W APS June 2020 Utilities 6/30/2020 158,116.94 V20200630W021 SRP June 2020 Utilities 6/30/2020 97,118.40 20200717W004 Knorr Brake Corporation (KBC) LRV Friction Brake Overhaul 7/17/2020 83,734.74 20200717W006 Siemens Mobility, Inc. Propulsion Circuit Boards 7/17/2020 81,886.52 20200702W003 Hubner Manufacturing Corporation Horizontal Swing Arms for Bumper 7/2/2020 79,752.00 035536 Traffic Parts, Inc. CPEV Bar Signal Replacement Parts - Final 6/25/2020 69,204.00 20200626W003 DMS - Facility Services, Inc. May 2020 Facility Maintenance Services 6/26/2020 68,766.47 035539 ABB Enterprise Software, Inc. Maintenance Renewal 7/1/20 - 6/30/21 7/1/2020 64,769.74 035541 Boreal-Informations Strategiques 2014 Inc. Borealis Software for Communication and Marketing 7/1/2020 58,195.00 20200717W001 City of Mesa Jan - March 2020 Advertising Revenue 7/17/2020 51,164.00 20200717W003 City of Tempe Jan - March 2020 Advertising Revenue 7/17/2020 44,189.00 035527 City of Phoenix April 2020 Fare Handling Fee 6/25/2020 36,129.00 035527 City of Phoenix May 2020 Fare Handling Fee 6/25/2020 36,129.00 20200710W002 Award Winning Restorations Change Color Scheme on LRV 105 7/10/2020 35,040.00 035533 Peter Goldlust NWE Public Art Fabrication 7 6/25/2020 35,000.00 035538 URW, LLC April 2020 Facilities Landskeeping Services 6/25/2020 34,641.92

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Valley Metro Rail, Inc. Monthly AP Payments over $25,000

June 21, 2020 to July 20, 2020

Document Effective Transaction Number Name Transaction Description Date Amount 035587 20200710W001 035538 20200626W007 20200626W V20200630W005 20200626W

URW, LLC Allied Universal Security Services URW, LLC Stacy and Witbeck, Inc. Allied Universal Security Services City of Mesa Allied Universal Security Services

May 2020 Facilities Landskeeping May 2020 are Insspection and Security Services March 2020 Facilities Landskeeping Services TSC - CAB Disbursement #5 April 2020 Fare Inspection and Security Service June 2020 Utilities April 2020 Fare Inspetion and Security Services

7/2/2020 7/10/2020 6/25/2020 6/26/2020 6/26/2020 6/30/2020 6/26/2020

33,954.05 32,465.47 32,042.00 30,000.00 28,080.05 25,807.73 25,162.72

24,193,046.54

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Procurement Report as of 07/10/2020

RECENTLY COMPLETED PROCUREMENTS

Contract Administrator

Agency Procurement

Type Procurement Title

FTA Funding

Release Date Proposal Due

Date Targeted Board Award Date

Estimated Contract Value

Term of Contract Comments

Kianie K Joint RFP Videography Services No January 2020 February 2020 April 2020 $170,000.00 2 years + 2 one‐year options

Executed

Kianie K Joint Purchase Order Consulting IT Staff No N/A N/A May 2020 $590,000.00 1 year Executed

Kianie K Joint Purchase Order Information Technology Infrastructure Refresh

No N/A N/A May 2020 $1,217,100.00 1 year Executed

Kianie K Joint Purchase Order Security Log Collector Maintenance and Support

No N/A N/A May 2020 $207,600.00 3 years Executed

Kianie K Joint Purchase Order Alesig Maintenance and Support No N/A N/A May 2020 $450,000.00 1 year + 2 one‐year options

Executed

Kianie K Joint Purchase Order Paratransit Eligibility, Scheduling and Dispatch Software

No N/A N/A May 2020 $720,000.00 4 years Executed

Kianie K RPTA Purchase Order Transportation Planning Software No N/A N/A May 2020 $187,000.00 3 years Executed

Susanna H Joint RFP ERP and EAM Solution No September 2019 November 2019 June 2020 $7,113,070.00 47 months + Two 3 year options

Initiating Documents

Rick W RPTA Sole Source Farebox Maintenance and Support No N/A N/A May 2020 $726,644.00 3 years + 1 option Routed for Signature Ed N RPTA RFP Bus Wash Replacement No November 2019 January 2020 May 2020 $914,000.00 6 years Executed

ACTIVE PROCUREMENTS

Contract Administrator

Agency Procurement

Type Procurement Title

FTA Funding

Release Date Proposal Due

Date Targeted Board Award Date

Estimated Contract Value

Term of Contract Comments

Barb H Joint RFP Operations Cleaning Services Yes May 2020 July 2020 November 2020 $14,330,000.00 3 year + 1 two‐year option

Solicitation Issued

Barb H VMR Sole Source LRV Modular Door Control Unit Upgrade No N/A N/A August 2020 TBD TBD SOW Development Barb H VMR Change Order Light Rail Vehicles Yes N/A N/A August 2020 $79,071,364.00 7 years Pending Board Approval

Ed N RPTA RFPRetail Sales Networks for Fare Collection and Customer Service

No February 2020 May 2020 November 2020 $35,000,000.00 5 years + 3 yr + 2 yr In Evaluation

Rick W RPTA RFP Bus Inspection Services ‐ Re‐Issue Yes April 2020 May 2020 August 2020 $1,600,000.00 5 years Pending Board Approval Rick W Joint RFP Landscaping Services No June 2020 July 2020 September 2020 $2,450,000.00 3 year + 2 options Solicitation Issued

Christian J Joint Purchase Order Enterprise Asset Mngmnt System Upgrade No N/A N/A August 2020 $300,830.37 1 year Pending Board Approval

Christian J VMR Change Order Additional tires for contract 19011 No N/A N/A August 2020 $316,994.00 5 years Pending Board Approval

FUTURE PROCUREMENTS

Contract Administrator

Agency Procurement

Type Procurement Title

FTA Funding

Release Date Proposal Due

Date Targeted Board Award Date

Estimated Contract Value

Term of Contract Comments

Ed N VMR Sole Source Aconex renewal & introduce archiving No N/A N/A August 2020 $1,800,000.00 5 years SOW Development Christian J VMR Sole Source Knorr LRV Brakes (Master Purch Agrmt) No July 2020 July 2020 September 2020 $230,000.00 5 years SOW Development Barb H VMR Sole Source SCV Managed Inventory Program No N/A N/A May 2021 $1,000,000.00 5 years SOW Development

Rick W Joint Change Order DMS Addon for Touchless Dissinfecting svcs

No 7/1/2020 7/12/2020 September 2020 TBD 5 months Pending Board Approval

Christian J VMR Change Order Additional contingency for contract 19041 No TBD TBD September 2020 TBD 5 years Initiating Documents

Susanna H VMR RFQ Business Support Services ‐ CSD No TBD TBD NA TBD 4 years SOW Development Shelia H VMR COOP Business Assistance ‐ Communications No TBD TBD NA TBD TBD SOW Development Rick W Joint RFP Fare Inspection and Security Services No TBD TBD TBD $56,113,000.00 3 year + 2 options Awaiting Board Authorization to Issue Solicitation

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Information Summary DATE AGENDA ITEM 8 May 28, 2020

SUBJECT Future Agenda Items Request and Report on Current Events

PURPOSE Chairs Strunk and Brady will request future agenda items from members, and members may provide a report on current events.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND/DISCUSSION/CONSIDERATIONNone

COMMITTEE PROCESS None

CONTACT Scott Smith Chief Executive Officer [email protected]

ATTACHMENT None.

Pending Items Request

Item Requested Date Requested Planned Follow-up Date

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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July 29, 2020

Agenda Transit Management Committee

Wednesday, August 5, 2020 Webex/Phone

11:00 a.m.

1. Public Comment

Public comment is being taken in written format and will be entered into the official minutes of the meeting. 2. Minutes

Minutes from the June 3, 2020 TMC meeting are presented for approval.

REGULAR AGENDA 3. Bus Inspection Services Contract Award

Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to execute a five-year contract and two option years with Vehicle Technical Consultants, Inc. to provide bus inspection services in an amount not to exceed $2,314,300 for the period November 1, 2020 through October 31, 2027.

4. Recommended October 2020 Transit Service Changes

Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to amend member agency FY21 IGAs as necessary, and to execute change orders to the First Transit and Total Transit fixed route contracts and Transdev paratransit contract to accommodate the recommended October 2020 service changes.

Action Recommended

1. For Information

2. For action

3. For action

4. For action

Valley Metro I 101 N. 1st Ave. Phoenix, AZ 85003 602.262.7433

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5. Bus Operator Protective Barriers for Fixed Route Bus Fleet Contract Award

5. For action

Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to execute a contract with Complete Coach Works for an amount not to exceed $1,977,439 for the purchase and installation of Bus Operator Protective Barriers for the fixed route bus fleet.

6. Future Agenda Items Request and Report on Current Events

6. For information

Chair Strunk will request future agenda items from members, and members may provide a report on current events.

7. Next Meeting 7. For information

The next TMC meeting is scheduled for Wednesday, September 2, 2020 at 11:00 a.m.

Qualified sign language interpreters are available with 72 hours notice. Materials in alternative formats (large print or flash drive) are available upon request. For further information, please call Valley Metro at 602-262-7433 or TTY at 602-251-2039. To attend this meeting via teleconference, contact the receptionist at 602-262-7433 for the dial-in-information. The supporting information for this agenda can be found on our web site at www.valleymetro.org

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Information Summary DATE AGENDA ITEM 1 July 29, 2020

SUBJECT Public Comment

PURPOSE Public comment is being taken in written format and will be entered into the official minutes of the meeting.

COST AND BUDGET None

RECOMMENDATION This item is presented for information.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

COMMITTEE PROCESS None

CONTACT Scott Smith Chief Executive Officer 602-262-7433 [email protected]

ATTACHMENT None

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July 29, 2020 AGENDA ITEM 2 Minutes

Transit Management CommitteeWednesday, June 3, 2020

Via Webex/Phone 11:00 a.m.

Transit Management Committee Participants Josh Wright, City of Chandler, Chair Jesus Sapien for Ed Zuercher, City of Phoenix, Vice Chair (phone) Gina Montes, City of Avondale (phone) Roger Klingler, City of Buckeye (phone) Autumn Grooms for Crystal Dyches, City of El Mirage (phone) Grady Miller, Town of Fountain Hills (phone) Mary Goodman, Town of Gilbert (phone) Kevin Phelps, City of Glendale (phone) Julie Arendall, City of Goodyear (phone) Reed Kempton, Maricopa County (phone) Scott Butler for Chris Brady, City of Mesa (phone) Erik Strunk, City of Peoria (phone) Bruce Gardner, Town of Queen Creek (phone) Ratna Korepella for Dan Worth, City of Scottsdale (phone) David Kohlbeck, City of Surprise (phone) Steven Methvin, City of Tempe

Members Not Present Aubree Perry, ADOT City of Tolleson

Chair Wright called the meeting to order at 12:00 p.m.

1. Public Comment

None.

2. Minutes

Chair Wright said minutes from May 6, 2020, meeting presented for approval. Are there any corrections on questions regarding the minutes?

IT WAS MOVED BY STEVEN METHVIN, SECONDED BY SCOTT BUTLER AND UNANIMOUSLY CARRIED TO APPROVE THE MAY 6, 2020 TMC MINUTES.

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3. Valley Metro RPTA Fiscal Year 2021 (FY21) Proposed Operating and Capital Budget and Five-Year Operating Forecast and Capital Program (FY21 through FY25)

Chair Wright said Mr. Smith.

Mr. Smith said thank you, Mr. Chair and I'll turn it over to Paul Hodgins. He has the honors of leading this discussion.

Mr. Hodgins said thank you, Mr. Smith. Mr. Chair, members of the Transit Management Committee, this has been a long process looking through the budget. We began this back in really in September of last year working through the Financial Working Groups, working through the Audit and Finance Subcommittee. The COVID-19, obviously, threw us a bit of a curve ball and we had to make some adjustments. Hopefully everybody had a chance to review the information that was sent to the Board. That highlighted some of the changes from the budget that was presented to the Management Committee in March versus what we're discussing in May, some of the changes that we made internally. So what we're presenting today is really the culmination of that effort and this is presented for approval.

So just a quick look at the baseline, I'll highlight that for service, we're assuming in the budget that service is restored to quote-unquote normal levels and that we operate that through the year. You'll note on the slide though boardings and fare revenues, we've adjusted those down significantly. We don't know quite yet when we'll get back to front-door boarding, when we'll get back to regular fare collection. We don't know how quickly ridership will be restored from some of the effects of the pandemic so we do have a very conservative even pessimistic forecast of those fare revenues for fixed route service.

For paratransit, we have seen that those -- that demand has bounced back fairly significantly of late so we are assuming really that levels will get back to pre-pandemic so about 439,000 trips for paratransit next year. And then on the next slide for Ride Choice, about 237,000 which is an increase in the fiscal '20 budgeted amount, obviously, we will come in a little bit under that because of the pandemic.

As Mr. Smith mentioned though, we will be -- we have already started to look at those service for particularly fixed route and what those may look like those post-pandemic. There was a meeting of the Service Planning Working Group yesterday and we talked a little bit about a plan to move that forward.

So on the uses of funds, primarily, you know, as a significant capital, passenger services 41 percent of the budgets and fiscal administration.

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Looking at the sources of funds on the next slide, the biggest change here is that federal CARES Act providing 15 percent of the budget, we have over $40 million that we've assumed for fiscal '21 to support service. That's really what gives us the opportunity to take the time to review our service and make the right decisions for fiscal '22.

Moving on. Just a quick summary of the uses of funds, the planning administration and finance in the regional service areas, if you look at kind of what we presented in May versus what we're presenting now, those are roughly 21 or so million we had cut -- we had reduced that proposed budget by about $3 million in those areas. So a significant reduction in the planning, admin, finance, and regional service areas from what was presented in March. Again, we didn't really -- we haven't attempted to a change any of the service so you'll see the fixed route operations is about the same. The reduction in the demand service is a really because of the reimbursements to the City of Phoenix for paratransit so that's -- the decrease there is because Phoenix would be applying some CARES Act funds and then we'd reimburse them the difference. So we're anticipating the same level of service, it's just a net decrease in the cost there.

So overall it's $157.3 million operating budget for fiscal '21.

Looking at the sources of funds for operating, significant reduction in the use of public transportation funds and transit service agreements. The transit service agreements are the funds that are provided by you to support transit service in your cities. And then again about $49 million in CARES Act funds to support that so $157 million in sources. Looking at the capital, it's a primarily fleet replacement, we did reduce or defer all of any expansion fleet that was in the proposed budget or in the preliminary budget so this is really driven by replacement fleet. Some minor small work on facilities. A couple of facilities that we're still working on. There's the Laveen Park and Ride, for instance, and, I think, the Glendale Park and Ride and some member agency disbursements, overall it's $84.7 million capital budget supported, if you go to the next slide, supported primarily by federal grants and our regional Prop 400 funds.

We do have some passthrough funds that come through. We provide happen a million dollars to the Valley Metro Rail in planning and administration funds out of the regional area road fund. We are anticipating that the lottery funds will not be affected and that we'll receive $11.2 million next year as we do every year. We have the personnel costs on behalf of Valley Metro Rail that are reimbursed 100 percent and then the rail program disbursements, those are the regional Prop 400 funds to support the corridor and planning for Valley Metro Rail.

On the sources, reimbursements from Valley Metro Rail and then Prop 400 funds primarily driving the sources for those so at $93 million in passthrough funds. Looking very quickly at the staffing for the RPTA, this chart includes those staff that are 100 percent dedicated to RPTA and those that are shared between RPTA and Valley Metro Rail. Overall looking at a reduction of about 13 FTEs from the FY20-approved

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budget so we had been looking at a small increase in staff earlier, but that's now a significant decrease down to 218 for fiscal '21.

Let me pause there and see if there are any questions on the annual budget before I quickly run through the five-year forecast.

Mr. Chair said any questions for Mr. Hodgins so far? Go ahead.

Mr. Strunk said just a real quick question on the shared staff changes from FY20 to 21. The 13 that, I guess, you'll be down. Are those vacant positions? Or are those? They're not reductions in force. They're vacant positions, I would assume.

Mr. Hodgins said yes. The -- they're currently vacant positions that we're holding and not funding for next year; that's correct.

Mr. Sturnk said okay. And the other really question I had is it goes way back to the first slide in the whole sequence. I looked through it and I looked through it again and I looked through it a third time. On bus operations that slide, the reduction in boardings. It was just, like, wow. I thought there was a one missing in front of the 3501 so that is you're absolutely right. That's a significant reduction that you're projecting in bus boarding for the upcoming year.

Mr. Hodgins said we're certainly hoping it doesn't get to that, but since we really don't know how ridership will bounce back or if it will bounce back very quickly so, again, it is a, I would say, very pessimistic forecast, but at this point, rather be a little pessimistic and hope for the best then to be optimistic and come under budget on -- particularly on the fare revenue side.

Mr. Strunk said sure. And just real quick, are you kind of basing that on what you're hearing from other large, you know, regional transportation organizations? And kind of what you're seeing locally as well?

Mr. Hodgins said primarily what we're seeing locally with the significant decreases. Obviously, we had to put this together several weeks ago and didn't have full information on when the stay-at-home order would be lifted and how quickly any ridership would be back, but it's primarily looking at our experience here locally. Unidentified Speaker said great. Thank you.

Mr. Sapien said just a quick question about kind of the thinking behind estimating a 75 percent reduction on bus which you just kind of explained, but then a five percent on paratransit. Just what's kind of some of the rationale there?

Mr. Hodgins said thank you. Yes. So we do believe that paratransit will bounce back a little faster. It's a segment of the population that's maybe a little more dependent on transportation. In fact, we have seen somewhat of a bounce back recently on the

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paratransit and then in working with the cities on what they really believe the demand will be, you know, we decided to leave the, basically, a forecast pre-pandemic as it is. In this case, you know, if ridership doesn't bounce back as quickly on the paratransit, we do save on the expense since it's paid on a per trip. So that really it looks at kind of, I would say, worse case scenario if, and I don't mean that in a bad way, but if it bounces back to pre- pandemic levels then we've got the budget for that and we don't have to look for a midyear. So if it doesn't bounce back ago quickly then you know we just end up being under budget, but we do see this as a population that will probably come back to our service faster than fixed route.

Mr. Chair said go ahead, Mr. Hodgins. Continue.

Mr. Hodgins said all right. Thank you. So just very quickly looking at some of the our five-year operating and capital assumptions. We are using the short range transit program as it was identified in May. Obviously, this is going to change based on some of the discussions we're now having and what the long term impact of the pandemic will be. On the demand service, we are looking at beyond fiscal '21 about a one percent annual increase for paratransit and a six percent for Ride Choice and then five percent there after. Looking at a slow return for fare revenue kind of 15 percent increase out in fiscal '25 as we have our new fare collection system in place and more control of reduced fare, but we do see a more gradual return the fare revenues. Our federal PM is basically inflationary increases as identified in MAG's Transportation Improvement Program.

So overall on the 5-year sources and uses, we'd be looking at just over a billion dollars in sources and uses. More than half of that in fixed route operations, another $200 million in paratransit operations and then a significant amount there in the passthrough disbursements about $200 million. Obviously, this is all subject to change based on some of the discussions around long term service.

On the five-year capital assumptions, really it's around fleet and fleet replacement. Bus fleet, $118 million in replacement fleet. Van pool fleet, $17 million. We do have a few facilities, as I mentioned, the fare collection system upgrade, the local share for that is provided by the regional Prop 400 funds. We have system upgrades at the Mesa bus facility, some state of good repair, and some IT upgrades.

Overall in the sources and uses, about a $762 million 5-year forecast for capital. Again, primarily for RPTA, the rail fleet and debt service and a significant amount of passthrough to Valley Metro Rail for corridors.

So that's a very quick high-level look at our proposed budget for fiscal '21, we are looking for action and I'd be happy to answer any further questions.

Chair Wright said any additional questions for Mr. Hodgins?

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IT WAS MOVED BY STEVEN METHVIN, SECONDED BY REED KEMPTON AND UNANIMOUSLY CARRIED TO FORWARD TO THE BOARD OF DIRECTORS APPROVAL THE FISCAL YEAR 2021 PROPOSED OPERATING AND CAPITAL BUDGET AND FOR ACCEPTANCE THE FY21-25 FIVE-YEAR OPERATING AND CAPITAL FORECAST.

4. Future Agenda Items Request and Report on Current Events

Chair Wright said does anybody have anything future items to request or anything to report? I do have one item. I just wanted to make a quick announcement so this will be my last meeting as chair of Transit Management Committee. The year is up and so when we come back in August, we will have a new chair. I just wanted to thank everybody for the opportunity to serve as your chair over the past year and in this difficult environment at least it's probably one bit of good news for everybody out there that you won't have to deal with me when you come back. The national nightmare is over at least in one sense so, but did want to thank everybody for that opportunity and thank you for all the good work that you do in your communities and, certainly, thank you to the Valley Metro staff. Appreciate all your support over the past year and all of the education that I've been getting from everybody about how transit works in this region so with that.

5. Next Meeting

Mr. Smith said Mr. Chair, you beat me to the punch. I wanted to -- before the whole group disappears, I want to thank both you and Steven Methvin who's also his last meeting coming up with the Rail Management Committee. Thank both of you. You've been incredibly wonderful to work with. This has been a real challenge as we've moved from in-person meetings to these virtual meetings and both of you have been great about coming into the office on a consistent basis and of working and being patient with our staff. Thank you so very much for your service. It's been a great opportunity and a privilege in these trying times. We really appreciate. On behalf of Valley Metro staff we appreciate it.

Chair Wright said thank you, Mr. Smith. Appreciate that.

Chair Wright said all right. Just a reminder our next meeting will be Wednesday, August 5 at 11:00 a.m.

With no further discussion the meeting adjourned at 12:17 p.m.

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DATE AGENDA ITEM 3 July 29, 2020

Information Summary

SUBJECT Bus Inspection Services Contract Award

PURPOSE To request authorization for the Chief Executive Officer (CEO) to execute a five-year contract and two option years with Vehicle Technical Consultants, Inc. to provide bus inspection services in an amount not to exceed $2,314,300 for the period November 1, 2020 through October 31, 2027.

COST AND BUDGET The bus inspection services contract for approval has a base term of five years with two option years. For the total term of the contract, the award cost is $2,314,300. The contract and the exercise of option years will be completely conditioned on an available source of funds. Valley Metro reserves the right to cancel the contract at any time and for any reason as solely determined by Valley Metro. Cost for the first year of the contract is $346,000 and is included in the RPTA Adopted FY21 Operating and Capital Budget. Contract obligations beyond FY21 are incorporated into the RPTA Adopted Five-Year Operating Forecast and Capital Program (FY2021 thru FY2025).

This contract will be funded with fare revenues, Public Transportation Funds, member city contributions, and Federal Section 5307.

RECOMMENDATION Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to execute a five-year contract and two option years with Vehicle Technical Consultants, Inc. to provide bus inspection services in an amount not to exceed $2,314,300 for the period November 1, 2020 through October 31, 2027.

BACKGROUND | DISCUSSION | CONSIDERATIONValley Metro uses a third-party contractor for its vehicle inspection services for ongoing bus inspections at four operations and maintenance facilities, new bus factory inspections, and Buy America compliance reviews. These contracted services ensure Valley Metro meets or exceeds all Federal Transit Administration (FTA) maintenance and procurement oversight requirements.

In November 2019, the Board authorized Valley Metro to issue a Request for Proposals (RFP) for a five-year contract and two option years. Proposals were to be evaluated on the following criteria: (1) Firm Qualifications & Experience, (2) Personnel Qualifications & Experience, (3) Understanding / Approach to the Scope of Services and (4) Price.

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The scope of work in the RFP included the following inspection services: • Post preventive maintenance inspections (PMI) – after the contractor completes

a PMI inspection, a sample of vehicles are inspected to ensure all defects are identified, repaired and documented.

• Re-inspection of the contractors’ repairs (sample basis) to ensure that all defects have been repaired in a timely manner.

• Vehicle inspections to investigate mechanical-related complaints from customers, vehicle cleanliness inspections, vehicle transfer inspections, and vehicle disposal inspections.

• Return to service vehicle inspections to ensure all accident repairs are completed and the vehicle is safe to return to service.

• Review bus purchases for Buy America parts and component documents per FTA guidelines.

• New vehicle inspections performed at the factory to ensure all Valley Metro vehicles are built to specifications.

• New vehicle acceptance inspections to include both bus and vanpool vehicles to ensure all new vehicles are mechanically sound and ready for service before final payment.

On May 11, 2020, a single responsive proposal was received from the incumbent contractor, Vehicle Technical Consultants, Inc. An independent cost estimate was developed prior to the RFP. As a result of the single proposal received, a cost and price analysis were completed. The result of the cost and price analysis was that Vehicle Technical Consultants, Inc. price was fair and reasonable.

STRATEGIC PLAN ALIGNMENT This item relates to the following goals and strategies in the Five-Year Strategic Plan FY 2016 – 2020: • Goal 1: Advance performance-based operations

COMMITTEE PROCESS RTAG: July 21, 2020 for information TMC: August 5, 2020 for action Board of Directors: August 27, 2020 for action

CONTACT Ray Abraham Chief Operations Officer [email protected]

ATTACHMENT None

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Information Summary DATE AGENDA ITEM 4 July 29, 2020

SUBJECT Recommended October 2020 Transit Service Changes

PURPOSE To request authorization for the Chief Executive Officer (CEO) to amend member agency Fiscal Year 2021 (FY21) Intergovernmental Agreements (IGAs) as necessary, and to execute change orders to the First Transit and Total Transit fixed route contracts and Transdev paratransit contract to accommodate the recommended October 2020 service changes.

COST AND BUDGET Appendix A provides a summary of the estimated annual costs or savings of the recommended service changes and adjustments necessary to Valley Metro’s operating contracts and member agency IGAs. Costs for changes that do not impact Valley Metro-operated routes and routes not funded through PTF are excluded from this table.

Contract adjustments for minor bus service changes that do not require an amendment to the IGAs will be made through the year-end reconciliation process. For paratransit changes, the budget impact will be determined during the IGA reconciliation process and the contractor change order.

RECOMMENDATION Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to amend member agency FY21 IGAs as necessary, and to execute change orders to the First Transit and Total Transit fixed route contracts and Transdev paratransit contract to accommodate the recommended October 2020 service changes.

BACKGROUND | DISCUSSION | CONSIDERATIONEffective October 26, 2020 Valley Metro transit service changes are recommended throughout the region. Changes were coordinated and analyzed through the five-year Short Range Transit Program as well as the Board adopted Transit Standards and Performance Measures. In addition, the fixed route service changes were proposed and reviewed in coordination with the Valley Metro Service Planning Working Group, comprising representatives from Valley Metro member agencies. Valley Metro also worked with each affected member agency regarding the proposed changes and funding impacts prior to arriving at recommendations. Extensive public outreach was also conducted. Paratransit changes were coordinated and analyzed through the Cities

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of Tempe and Peoria. In addition, the service changes were reviewed by Valley Metro’s Accessible Transit Services Department.

This summary includes recommended bus and paratransit service changes for Valley Metro-operated services and routes, and routes funded through the regional Public Transportation Fund (PTF). Changes that only affect locally funded service operated by other agencies (e.g. Phoenix) are not addressed herein. Overall, the recommended changes include fixed route service and routing modifications and paratransit policy and service area.

Recommended Route and Schedule Changes: • Route 62—Hardy Dr: Modify route for southbound trips to travel along Ash Ave. instead of

Farmer Dr. to maintain consistency with northbound trips. • Route 108—Elliot Rd/48th St: Modify route to remove deviation along San Marcos Pl. to

Chilton Dr. and Arizona Ave. Route will continue along Elliot Rd. for more efficient service. • Tempe Orbit Earth: Modify route to travel along Rio Salado Pkwy & Rural Rd. to better serve

activity areas at Rural Rd. & Playa del Norte Dr. Two bus stops at the Curry Rd. & Mill Ave. intersection will be eliminated for more efficient service.

• Tempe FLASH: Modify route to directly serve Lot 59 and additional ASU activity centers. Modify runtime frequency to every 10 minutes until 6 p.m., and then 15 minutes until end of service. Please note that this change, if approved, will occur in August to better coincide with the ASU Fall term.

• Peoria on the Go (POGO) – Eliminate the existing Monday through Friday route; introduce three separate pilot routes to serve additional areas in Peoria on a Friday through Sunday schedule.

Valley Metro Paratransit Changes: • City of Tempe

o Same day Valley Metro Paratransit service to be eliminated o Non-ADA certification will no longer be available

• City of Peoria o Changes in service area related to POGO routing and schedule area.

Public Outreach An extensive public outreach was conducted from May through June, via online comment, email, social media and a remote public hearing via webinar. The outreach covered all proposed service changes regardless of funding source or operator.

• Input Opportunities: Virtual public hearing conducted on May 20, 2020 Online comment card Via email at [email protected] Social media

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• Communication Channels: Six advertisements were placed in the Arizona Republic (2), East Valley

Tribune, La Prensa Hispana, La Voz and Arizona Informant. They includedinformation regarding the proposed route changes, public comment period and public hearing. Transit vehicle announcements (Route Scout) A-frame signage at key transit locations Email notices to riders and Trip Reduction Program

employers Press release resulting in news coverage Social media posts Website (valleymetro.org/servicechanges) Internal communication to staff and contractors

• ResultsThe public outreach generated 181 comments from riders and the general publicabout Valley Metro-operated or funded service. Overall, 67% of comments werepositive or neutral.

STRATEGIC PLAN ALIGNMENT This item addresses three goals in the Board-adopted FY16-20 Strategic Plan:

• Goal 1: Increase customer focus• Goal 2: Advance performance based operations• Goal 3: Grow transit ridership

COMMITTEE PROCESS RTAG: July 21, 2019 for information TMC: August 5, 2020 for action Board of Directors: August 27, 2020 for action

CONTACT Wulf Grote, P.E. Director, Capital Services and Development [email protected]

ATTACHMENT Appendix A: Change in Costs for Valley Metro Operated or PTF Funded Services by Contractor and City

Appendix B – All Service Changes Presented to Public Regardless of Operator or Funding Source

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Appendix A: Change in Costs for Valley Metro Operated or PTF Funded Services by Contractor and City

Estimated Annualized Costs or Savings of Service Changes

Using FY2021 Rates

Route

Contractor Funding Agency

(base cost) (estimated net)

First Transit (VM) Total Transit Tempe Peoria TLCP

62 $9,000 - $8,000 - -

108 -$76,000 - - - -$68,000

Earth $61,000 - $58,000 - -

FLASH -$51,000 - -$48,000 - -

POGO - -$497,000 - -$472,000 -

Total -$57,000 -$497,000 $18,000 -$472,000 -$68,000

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Appendix B –All Service Changes Presented to Public Regardless of Operator or Funding Source

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Information Summary DATE AGENDA ITEM 5 July 29, 2020

SUBJECT Bus Operator Protective Barriers for Fixed Route Bus Fleet Contract Award

PURPOSE To request authorization for the Chief Executive Officer (CEO) to execute a contract with Complete Coach Works for an amount not to exceed $1,883,276 plus a 5% contingency of $94,163 for a total of $1,977,439 for the purchase and installation of Bus Operator Protective Barriers for the fixed route bus fleet.

COST AND BUDGET This project is expected to be completed in FY21 and will require a mid-year budget adjustment since this need was not anticipated during the FY21 budget development process. A breakdown of these costs is listed below:

BASE BID PRICE PROPOSAL Item Description Price 1 Equipment and installation for 288 buses $1,738,944 2 Estimated Tax (8.3%) $144,332 3 Total Cost $1,883,276 4 Contingency (5%) $94,163

TOTAL PROJECT COSTS (Sum of items 1-5) $1,977,439

Sources of funding include Federal CARES Act and Prop 400. A 5% project contingency of $94,163 is included for any unforseen issues or obstacles during installation, which brings the total not to exceed amount to $1,977,439.

RECOMMENDATION Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to execute a contract with Complete Coach Works for an amount not to exceed $1,977,439 for the purchase and installation of Bus Operator Protective Barriers for the fixed route bus fleet.

BACKGROUND | DISCUSSION | CONSIDERATIONThe Covid-19 health pandemic has created many challenges for public transit systems throughout the world. The most pressing and important aspect of operating fixed route transit in times like this is to protect the health and safety of bus operators and other front-line workers. Valley Metro, in partnership with the member cities have taken a host of measures to protect our front-line heroes. Some of these measures, which includes

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passengers boarding from the rear door, has impacted our ability to collect fares and has slowed down the boarding and alighting process. In addition, the number of security incidents on board buses has increased and several operators have been physically assaulted.

Prior to, and since the onset of the Covid-19 health crisis, staff from Valley Metro and the City of Phoenix have conducted extensive research to improve the long-term health and safety of our operators. Collectively, both agencies believe the most prudent and effective option is to retrofit the regional bus fleet with commercially available operator protective barriers. An overview of this type of barrier includes the following:

• Solid lower door panel and optimum glass coverage that provides a safety barrier for operators. The barrier is designed to protect the operator from physical assaults by passengers including thrown objects, spitting, punching, or other forms of physical altercations.

• Rugged door design, which includes a large safety glass shield that can be raised or lowered for maximum visibility and interaction with passengers. This safety glass also helps to protect the operator from airborne contaminants, such as Covid-19.

• Heavy-duty latch mechanism, which can be locked from inside the operator cockpit, preventing entry from unwanted persons.

On May 20, 2020, the City of Phoenix Public Transit Department (CITY) and the Regional Public Transportation Authority (RPTA) released a Request for Proposals (RFP) for the manufacture and installation of Bus Operator Protective Barriers for the regional fixed route bus fleet. This RFP was a competitive negotiated procurement to award a Firm, Fixed-Price (FFP) contract, pending approval from the Board and Phoenix City Council.

This solicitation represents a joint procurement by the CITY, on behalf of itself and RPTA. Each purchasing agency shall enter into its own contract(s) with the successful proposer and each is solely responsible for meeting FTA requirements and for their own performance under their respective contract(s), and neither shall be responsible or liable for the contract(s) of another.

Two proposals were received from the following offerors:

• Complete Coach Works • NFI Parts

Final evaluations resulted in the following scores and recommendation:

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PROPOSERS POINTS AND RANKING Proposer Technical Points Ranking Complete Coach Works 862 1 NFI Parts Non-Responsive NA

The bid received by NFI Parts was deemed non-responsive for failing to submit the proper information on their pricing proposal. The proposal submitted by Complete Coach Works met or exceeded all of the technical requirements outlined in the RFP, and their pricing was very competitive to the price submitted by NFI Parts. Based on the results of this process, the selection committee has selected Complete Coach Works as the firm whose proposal offers the “best value” to the agency.

An independent cost estimate including a cost comparison and price analysis have been completed. The proposed price has been deemed fair and reasonable based on the price analysis.

STRATEGIC PLAN ALIGNMENT This item relates to the following goals and strategies in the Five-Year Strategic Plan FY 2016 – 2020:

• Goal 1: Advance performance-based operations

COMMITTEE PROCESS RTAG: July 21, 2020 for information TMC: August 5, 2020 for action Board: August 27, 2020 for action

CONTACT Ray Abraham Chief Operations Officer 602-652-5054 [email protected]

ATTACHMENT None

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7/29/2020

Operator Protection DoorProject August 2020

Background & Considerations • Covid-19 pandemic has created passenger boarding and fare

collection challenges • Host of measures have been taken to protect the operator from

this deadly virus • Rear door boarding and alighting • Passenger limits • Face coverings • Barriers installed 6 feet behind operator to protect them from airborne

diseases • Plastic curtains installed around operator cockpit

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7/29/2020

Current Challenges • Fare collection• Curtains do not protect operator from physical assaults or

unwanted intrusion in cockpit area• There has been an increase in incidents disturbances and this

calendar year• Health and safety of bus operators is our top priority• Additional actions are required to protect our front-line staff

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Short Term Solution

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7/29/2020

Long Term Solution • City of Phoenix (CITY) and Valley Metro (VM) conducted

research to review options and best practices• Many large transit agencies are installing operator protective doors

• CITY & VM staff conducted and executed a joint RFPprocurement process

• Firm, Fixed-Price contract• Each agency will enter into its own contract with selected vendor

• Two proposals received• Complete Coach Works selected as the firm whose proposal offers the

“best value” to Valley Metro and City of Phoenix

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Operator Protection Door

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• Critical defensive barrier with large safetyglass and heavy-duty lower door to protectagainst physical assaults and unwantedpassenger interactions

• Power window allows operator to open orclose quickly and easily

• Anti-reflective, anti-glare laminated safetyglass functions as a sneeze guard

• Contoured glass provides direct unobstructedviews to mirrors

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Operator Protection Door

• Selectable speed fans for optimalcockpit air circulation

• Unique latch mechanism maintainspositive contact & eliminates rattles

• Door can be locked from the inside,preventing entry from unwantedpersons

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Operator Protection Door

• Easy installation and simple wiring

• Quick detach mounting bracket and extrusion allows door to be removed for service to the operator compartment in just a few minutes

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Project Timeline

• 60-75 day lead time on parts

• Vendor can install a minimum of 36 barrier doors per week

• Installs will occur at night to minimize disruption to operations and maximize fleet availability

• Eight-month timeline to complete installations on Valley Metro and City of Phoenix bus fleets

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Cost and Budget

BASE BID PRICE PROPOSAL Item Description Price 1 Equipment and installation for 288 buses $1,738,944 2 Estimated Tax (8.3%) $144,332 3 Total Cost $1,883,276 4 Contingency (5%) $94,163

TOTAL PROJECT COSTS (Sum of items 1-5) $1,977,439

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Staff Recommendation

Staff recommends that the TMC forward to the Board of Directors authorization for the CEO to execute a contract with Complete Coach Works for an amount not to exceed $1,977,439 for the purchase and installation of Bus Operator Protective Barriers forthe fixed route bus fleet.

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Information Summary DATE AGENDA ITEM 6 July 29, 2020

SUBJECT Future Agenda Items Request and Report on Current Events

PURPOSE Chair Strunk will request future agenda items from members, and members may provide a report on current events.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

STRATEGIC PLAN ALIGNMENT None

COMMITTEE PROCESS None

CONTACT Scott Smith Chief Executive Officer 602-262-7433 [email protected]

ATTACHMENT None

Pending Items Request

Item Requested Date Requested Planned Follow-up Date

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July 29, 2020 Agenda

Rail Management CommitteeWednesday, August 5, 2020

Via Webex/Phone 11:00 a.m.

1. Public Comment

Public comment is being taken in written format and will be entered into the official minutes of the meeting.

2. Minutes

Minutes from the June 3, 2020 RMC meeting are presented for approval.

CONSENT AGENDA 3A. Light Rail Vehicle (LRV) Steel Tires Contract Change

Order

Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to execute a contract change order with Penn Machine Company for additional LRV steel tires and tire block kits in an amount not to exceed $316,994 for the final three years of the contract.

3B. Light Rail Vehicle (LRV) Door Control Unit Upgrade Contract Award

Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to execute a contract with IFE North America to complete an LRV fleet door control unit (DCU) upgrade in an amount not to exceed $979,862.

Action Recommended

1. For Information

2. For action

3A. For action

3B. For action

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3C. Asset Management & Vehicle Maintenance Ticketing System Upgrade

Staff recommends the RMC forward to the Board of Directors authorization for the CEO to purchase server equipment, professional services, and training not to exceed $331,000.

REGULAR AGENDA 4. South Central Extension/Downtown Hub Project:

Amended Funding Agreement

Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to amend the existing funding agreement with the City of Phoenix for the South Central Extension/Downtown Hub Project for Phoenix to provide an additional $350 million to Valley Metro.

This action is pending City of Phoenix Council action.

5. Siemens Mobility, Inc. Light Rail Vehicles Contract Amendment

Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to execute a contract amendment with Siemens Mobility, Inc. to purchase 14 S70 LRVs to expand the LRV fleet in conjunction with the SCE/DH project for an amount not to exceed $78,509,911.

6. Future Agenda Items Request and Report on Current Events

Chair Brady will request future RMC agenda items from members and members may provide a report on current events.

7. Next Meeting

The next meeting of the RMC is scheduled for Wednesday, September 2, 2020 at 11:00 a.m.

3C. For action

4. For action

5. For action

6. For information

7. For information

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Qualified sign language interpreters are available with 72 hours notice. Materials in alternative formats (large print or flash drive) are available upon request. For further information, please call Valley Metro at 602-262-7433 or TTY at 602-251-2039. To attend this meeting via teleconference, contact the receptionist at 602-262-7433 for the dial-in-information. The supporting information for this agenda can be found on our web site at www.valleymetro.org

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Information Summary DATE AGENDA ITEM 1 July 29, 2020

SUBJECT Public Comment

PURPOSE Public comment is being taken in written format and will be entered into the official minutes of the meeting.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND | DISCUSSION | CONSIDERATIONNone

COMMITTEE PROCESS None

CONTACT Scott Smith Chief Executive Officer 602-262-7433 [email protected]

ATTACHMENT None

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DATE AGENDA ITEM 2 Minutes July 29, 2020

Rail Management CommitteeWednesday, June 3, 2020

Webex/Phone 10:00 a.m.

Rail Management Committee ParticipantsSteven Methvin, City of Tempe (Chair) Jodi Sorrell for Chris Brady, City of Mesa (Vice Chair) (phone) Jesus Sapien for Ed Zuercher, City of Phoenix (phone) Josh Wright, City of Chandler

Chair Methvin called the meeting to order at 12:18 p.m.

1. Public Comment

None.

2. Minutes

Chair Methvin said minutes from the May 6, 2020,RMC meeting are presented for approval. Do you have a motion and a second?

IT WAS MOVED BY JOSH WRIGHT, SECONDED BY JESUS SAPIEN AND UNANIMOUSLY CARRIED TO APPROVE THE MAY 6, 2020 RMC MEETING MINUTES.

3. Consent Agenda

Mr. Methvin said the consent agenda is presented for approval. Are there any questions for staff on the three items on consent agenda? Hearing none.

IT WAS MOVED BY JOSH WRIGHT, SECONDED BY JESUS SAPIEN AND UNANIMOUSLY CARRIED TO APPROVE THE CONSENT AGENDA.

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4. South Central Extension/Downtown Hub Design and Construction Agreement

Mr. Smith said I'll turn this over to Wulf Grote.

Mr. Grote said the action that we're looking for here is to amend the existing agreement between the City of Phoenix and Valley Metro Rail for design and construction for the South Central/Downtown Hub project. This agreement was initially approved back in 2017 in August and, at that time, we were deep in design so the focus of the agreement was on design. Now that the project is in construction we've been working with the City of Phoenix to update the agreement to reflect the roles and responsibilities for Valley Metro and Phoenix staff during the construction process.

Just a couple of notes I'll make for you is, as you may already know, the utility relocations in the downtown area have been ongoing now for several months and later on this month in June, we anticipate starting utility relocations along South Central from the Salt River Bridge all the way down to Baseline Road.

So that's just a quick update. So things are really starting to move on this project. Of course, Scott already mentioned the $100 million that we recently -- was allocated to us so that's a big plus as well. So anyway now we're ready to recommend approval to amend this design and construction agreement between the City of Phoenix and Valley Metro Rail and that's all I have.

Mr. Chair said thank you, Mr. Smith and Mr. Grote. Any questions for staff?

IT WAS MOVED BY JESUS SAPIEN, SECONDED BY JOSH WRIGHT AND UNANIMOUSLY CARRIED TO FORWARD TO THE BOARD OF DIRECTORS AUTHORIZATION THE CEO TO AMEND THE DESIGN AND CONSTRUCTION AGREEMENT BETWEEN THE CITY OF PHOENIX AND VALLEY METRO RAIL FOR THE SCE/DH.

5. Valley Metro Rail, Inc. Fiscal Year 2021 (FY21) Proposed Operating and Capital Budget and Five-Year Operating Forecast and Capital Program (FY21 through FY25)

Mr. Smith said thank you, Mr. Methvin. I'll once again turn it back over to Paul if he's caught his breath from the last presentation. He can now work on the rail one so, Paul, if you're there and ready to go, I'll turn it over to you.

Mr. Hodgins said thank you, Mr. Smith, Mr. Chair, members of the Rail Management Committee. You're probably tired of listening to me so I'll try to be brief.

So for the Fiscal '21, our baseline and light rail operations, again, we are assuming a return to pre-pandemic, what we would consider normal service. Costs here are based on the service we put out, but, again, as with the fixed route on the bus, we are

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assuming that for budget purposes that our fare revenues and boardings will be significantly reduced. Again, I'll rather underestimate the fares and get more to be able to return to the cities then to overestimate and ask for more money from the cities. So again, it's somewhat of a pessimistic forecast, but since we really don't know how ridership will bounce back we've been very conservative.

On the streetcar, we have an estimate in the budget right now assuming a May 21 start. The more we hear from our streetcar manufacturer we're less confident that we'll be able to open for operations in May because of the delays in the factory. I think they're only operating at a very low percentage of capacity. It's likely that we won't see a street car until October for the first one so even though we have it in the budget for now, it's unlikely that we'll start operations in fiscal '21.

Just a quick look at our capital project schedule. In fiscal '21, we'll complete construction on the streetcar. We'll complete the OMC expansion project. We'll continue with South Central and the Northwest Phase II. And then we have to have some discussions with the City of Phoenix about how we proceed with Cap I10 Phase I and Phase II as we come out of the pandemic, but certainly those four projects, the streetcar, the OMC, Central and Northwest Phase II we'll be moving along.

Just a quick look at our project development planning budget. With the exception of, you know, Cap I10 Phase I and Phase II, I mean, we do have $3.4 million, but we, again, need to have discussions with the City about how to move forward with those. Wrapping up a couple of other corridor studies with some minor costs just to wrap those up and then our usual system planning and project development budget.

Overall capital and operating, if you go to the next slide. This budget is primarily capital focused as you can imagine with the corridor projects. 86 percent of the budget is capital activities, 12 percent passenger services. The regional transit service that's mainly our planning program and a very small amount for the agency administration. On the sources, again, the federal CARES funds is the big addition, it's about 9 percent overall. It's a much larger percentage of the operating budget and then federal funds primarily supporting our capital budget making up over half of the sources.

So if we look specifically at the uses, we do see an increase in the light rail operations and maintenance. There are some key reasons for that including increases in some of the costs for safety and security, staffing, some of the maintenance staffing. We have an increase in our liability insurance as a result of having more vehicles, Seventeen additional vehicles in the fleet between the new light rail vehicles and the new streetcar vehicles. That's also driving the increased maintenance staffing.

The security budget actually we've reduced somewhat from fiscal '20. Future project development is down and then we've reduced our agency operating by about 13 percent. It's about $300,000, but percentage-wise it's a good chunk of the budget.

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On the sources, as I mentioned, the CARES funds is the big addition about $43 million, we are focusing as much of the funding in fiscal '21 as possible which is -- results in a reduction of the member city contributions from the three rail cities of about $30 million. So it's a net contribution from the three cities of just under $13 million for fiscal '21. Again, that will give us the opportunity to really review service levels, maintenance levels and what's appropriate for fiscal '22 and moving forward.

On the uses of capital funds. Again, primarily corridor focused, wrapping up the streetcar, significant expenses on South Central, ramping up on Northwest Phase II, and then closing out the OMC expansion. We do see some system-wide improvement increases primarily related to the fare collection system replacement and then a small decrease in our state of good repair budget.

On the sources of funds. Again, a significant portion is federal funding. A lot of that federal funds is related to full funding grant agreements that we hope to sign with the FTA for the South Central/Downtown Hub project which will result in some payback to both the City of Phoenix and Prop 400 PTF from past year expenses on that project. Looking at the staffing, again, this is Valley Metro rail staffing only. We're looking at a reduction of two positions from the fiscal '20 budget. We had proposed a slight increase, but now we're looking at a small decrease in staffing.

So very quickly on the five-year our operating assumptions. New service, I mentioned, Tempe. It likely won't be May, but that's what's included until the numbers here. South Central we'll be looking at the end of calendar '24. Northwest Extension Phase II, again, essentially completed at the end of calendar '24 or showing an opening revenue service of January of '25, but, substantially, it will be done in '24. Again, a slow ramp up or ramp back of fare revenue over the next few years and then some small increases in our federal revenues.

So five-year sources and uses. Just under $400 million, primarily for O & M and security and some planning costs. Looking at it by segment, most of those costs, obviously, for our base 28-mile system with the streetcar coming in about $6 million a year just over $6 million. We are still working through those numbers with the City of Tempe on what that's number will look like. This would be kind of the highest amount that we would come up with, but we're still negotiating that. And then South Central and Northwest coming in line in fiscal '25.

On the capital side sources and uses. Just over $2 billion, again, almost half of that from federal funding primarily from our congestion mitigation air quality program and the federal capital investment grant program. Significant amount from the member cities and regional Prop 400 funds.

Just a quick look at the five-year state of good repair. Most of that funding is regionally Prop 400 funded for maintenance buildings, overhauls of our revenue vehicles, and then there is some member city funded about $8 million over the five years. We do

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anticipate after fiscal '25 that that will ramp back up as we start another round of some vehicle overhauls and then get into some upgrades to some of the track infrastructure, substations and such. We anticipate that kind of just after the five-year plan right now.

Again, this is a very quick overview of our proposed '21 budget and five-year plan. This is presented for action and I'd be happy to answer any questions.

Chair Methvin said thank you, Mr. Hodgins. Are there any questions for Paul?

Chair Methvin said I do have a question. As we deal with the uncertainty of future revenues, are there any of the cuts and I'm thinking about frequency. Are there any of the cuts that we implemented during the pandemic that we think we should carry forward into the future just to realize some additional savings?

Mr. Hodgins said certainly that's an option. We've implemented some reductions as a result of the pandemic and we will -- that's certainly an option we could discuss with the cities. It's going to be a policy decision really that we'll have to make with the cities. I don't know. Do you want to add anything to that, Scott?

Mr. Smith said yeah, I will. Right now, we are operating on what we consider the baseline, lowest level of service that we would consider in an ongoing operations mode. So absent some impact related to labor or something, we don't see us going any further.

When we resume, we also don't know when we're going to return back to 12-minute frequencies. A lot of that depends on, once again, labor situation. One of the things that we have experienced recently that caused the -- or allowed us to and really was the motivating factor was to relieve some pressure on our maintenance team and others who have been experiencing some labor shortages lately so they could catch up and continue to put consistent service on the street or on the rails, I guess. Until that situation and Ray can tell us and if he wants to weigh in -- until he tell us that they feel comfortable that we've been able to recover and feel comfortable with our capabilities of putting service out with the labor pool we have and the assets we have now, we don't anticipate moving back. But, as Paul said, that's going to be a policy decision that we'll present to the Board and say, listen, we're ready now. When we make this permanent or not that's a policy decision. Our plan is to return as soon as we feel comfortable with the labor situation.

Chair Methvin said if we could just make sure that we're able at the Management Committee -- if we're able to have that conversation as well because I think there's a number of viewpoints on not making necessarily further cuts in frequency, but, perhaps, staying where we are and have been for the last a couple of months maybe a little longer just to see where we can eke out additional savings to help us all out.

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Mr. Smith said yes. We have no plans right now to come back and restore the services that have been taken away which is basically one trip per hour and then some reductions in hours. But we also have no plans to cut any further. Like I said, we're at what we believe is a baseline service level.

Mr. Chair said that's good to know. Thank you for that clarification and answer. Any other questions for Mr. Smith or Mr. Hodgins? Hearing none.

IT WAS MOVED JODI SORRELL, SECONDED BY JESUS SAPIEN AND UNANIMOUSLY CARRIED TO FORWARD TO THE BOARD OF DIRECTORS APPROVAL THE FISCAL YEAR 2021 PROPOSED OPERATING AND CAPITAL BUDGET AND FOR ACCEPTANCE THE FY21-25 FIVE-YEAR OPERATING AND CAPITAL FORECAST.

6. Future Agenda Items Request and Report on Current Events

Do we have any future agenda items? Hearing none.

The next meeting of the RMC is Wednesday, August 5 at 11:00 a.m.

With no further discussion, the meeting adjourned at 12:36 p.m.

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Information Summary DATE AGENDA ITEM 3A July 29, 2020

SUBJECT Light Rail Vehicle (LRV) Steel Tires Contract Change Order

PURPOSE To request authorization for the Chief Executive Officer (CEO) to execute a contract change order with Penn Machine Company for additional LRV steel tires and tire block kits in an amount not to exceed $316,994 for the final three years of the contract.

COST AND BUDGET The cost of the change order to the LRV steel tires contract with Penn Machine Company over the remaining three years of the contract is an amount not to exceed $316,994 and is included in the Valley Metro Rail Adopted FY 2021 Operating and Capital Budget. Contract obligations beyond FY2021 are incorporated into the Valley Metro Rail Five-Year Operating Forecast and Capital Program (FY2021 thru FY2025).

The source of funding is from Public Transportation Funds (PTF).

RECOMMENDATION Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to execute a contract change order with Penn Machine Company for additional LRV steel tires and tire block kits in an amount not to exceed $316,994 for the final three years of the contract.

BACKGROUND | DISCUSSION | CONSIDERATIONIn October 2018, the Board of Directors authorized the CEO to execute a contract with Penn Machine Company for the supply of 96 LRV steel tires and tire block kits per year over the 5-year contract period. For the total term of the contract, the award amount was $1,173,515. In order to maintain a state of good repair and to maintain safe and reliable operation of the LRV fleet, Valley Metro is needing an additional 128 LRV steel tires and tire block kits over the remaining 3-years of the contract. This is consistent with the approved Transit Asset Management (TAM) Plan.

An independent cost estimate including a cost comparison and price analysis have been completed. The proposed price has been deemed fair and reasonable based on the price analysis.

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STRATEGIC PLAN ALIGNMENT This item relates to the following goals and strategies in the Five-Year Strategic Plan, FY 2016 – 2020:

• Goal 2: Advance performance-based operation

COMMITTEE PROCESS RTAG: July 21, 2020 for information RMC: August 5, 2020 for action Board of Directors: August 27, 2020 for action

CONTACT Ray Abraham Chief Operations Officer 602-652-5054 [email protected]

ATTACHMENTS None

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Information Summary DATE AGENDA ITEM 3B July 29, 2020

SUBJECT Light Rail Vehicle (LRV) Door Control Unit Upgrade Contract Award

PURPOSE To request authorization for the Chief Executive Officer (CEO) to execute a contract with IFE North America to complete an LRV fleet door control unit (DCU) upgrade in an amount not to exceed $933,202 plus a contingency of $46,660, for a total of $979,862.

COST AND BUDGET The cost for the LRV fleet DCU upgrade with IFE North America is $979,862 which includes a $46,660 contingency for any unanticipated costs that may occur during the upgrade project. The cost for the upgrade project is included in the Valley Metro Rail Adopted FY 2021 Operating and Capital Budget. Contract obligations beyond FY2021 are incorporated into the Valley Metro Rail Five-Year Operating Forecast and Capital Program (FY2021 thru FY2025).

RECOMMENDATION Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to execute a contract with IFE North America to complete an LRV fleet door control unit (DCU) upgrade in an amount not to exceed $979,862.

BACKGROUND | DISCUSSION | CONSIDERATIONThe current age of the light rail vehicles is 12 years in revenue service with an average mileage of each vehicle being approximately 670,000 miles. There are currently 50 light rail vehicles (LRVs) in the total fleet. The Door Control Unit (DCU) is used to read out all operating elements (push buttons, light barrier, sensitive edge) of the respective entry, as well as for driving the door motor and all the signalling devices (warning buzzer, signal lamp) in the entry-area. Each LRV has eight (8) entrances with eight (8) separate DCU’s.

The current DCU’s on the LRV fleet are obsolete and it is difficult to obtain parts to maintain properly. This upgrade will eliminate obsolescence, achieve recommended maintenance schedules, and upgrade multiple portions of the door system, all of which will allow the fleet to run at peak performance with minimum door related delays. The DCU Upgrade will replace the existing obsolete DCU with a state of the art, Modular Door Control Unit (MDCU) style DCU.

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This upgrade project only includes 25 LRVs out of the total fleet of 50 vehicles. In order to provide cost saving measures, Valley Metro will use the obsolete spare DCU’s and parts removed during the replacement to prolong the maitainability of the other 25 vehicles. IFE North America onsite support will be responsible for the removal of existing DCU and reinstallation of the upgraded MDCU on the first LRV only and provide onsite supervision for the 2nd LRV upgrade. Valley Metro’s maintenance staff will be responsible for removing remaining LRV sets of existing equipment and the reinstallation of the upgraded MDCU on the remainding 25 vehicles.

The recommendated award of the contract to IFE North America is a non-competitive procurement due to the company being the original equipment manufacturer (OEM). IFE North America is the only source known for parts and components for this specially designed system.

An independent cost estimate including a cost comparison and price analysis have been completed. The proposed price has been deemed fair and reasonable based on the price analysis.

STRATEGIC PLAN ALIGNMENT This item relates to the following goals and strategies in the Five-Year Strategic Plan, FY 2016 – 2020:

• Goal 2: Advance performance-based operation

COMMITTEE PROCESS RTAG: July 21, 2020 for information RMC: August 5, 2020 for action Board of Directors: August 27, 2020 for action

CONTACT Ray Abraham Chief Operations Officer 602-652-5054 [email protected]

ATTACHMENTS None

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Information SummaryDATE AGENDA ITEM 3CJuly 29, 2020

SUBJECT Asset Management & Vehicle Maintenance Ticketing System Upgrade

PURPOSE To request authorization for the Chief Executive Officer (CEO) to purchase server equipment, professional services, and training to upgrade the asset management and vehicle maintenance work order system to prevent interruption to rail operations when the current system reaches end-of-life in December for an amount not to exceed $331,000.

COST AND BUDGET The total cost for server equipment and professional services for the upgrade is $331,000 and will require a mid-year adjustment to the VMR Adopted FY 2021 Operating and Capital Budget.

The server equipment will be procured from Dell through an Arizona State Procurement Office cooperative contract, while the professional services will be procured from ASEA Brown Boveri (ABB) through value-added reseller SHI International Corp. under a National Association of State Procurement Officers (NASPO) cooperative contract to ensure a competitively negotiated price and leverage the better volume discounts available through the contract.

Item Contract # Cost Server Hardware ADSPO16-098163 $30,000 Professional Services, Upgrade NASPO #2018011-02 $277,000 Training NASPO #2018011-02 $24,000

Grand Total: $331,000

RECOMMENDATION Staff recommends the RMC forward to the Board of Directors authorization for the CEO to purchase server equipment, professional services, and training not to exceed $331,000.

BACKGROUND | DISCUSSION | CONSIDERATIONThe tracking and maintenance activities for Valley Metro's light rail rolling stock rely on a complex enterprise asset management and vehicle maintenance ticketing system, ABB’s Ellipse. Valley Metro is currently running version 8 of the Ellipse application,

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which uses Adobe's Flash products. On April 1, 2020, Valley Metro received an end-of-life notice from our account representative at ABB. The announcement indicated that with Adobe discontinuing its Flash product at the end of 2020, ABB is declaring Ellipse v8 end-of-life on December 31, 2020. At that time, all browser platforms supported by Ellipse v8, including Chrome, Firefox, and Edge, will begin to actively disallow the use of Adobe Flash as a security risk. Therefore, the next time browser security updates are applied after December 31, our current version of Ellipse will cease to function. While the FY2021 budget was built on the intent to utilize the v8 Ellipse system until the new Enterprise Asset Management (EAM) system comes online in the latter part of calendar year 2022, that plan is no longer feasible.

The current version of Ellipse, v9, uses the open HTML5 standard in place of Adobe Flash. Due to the underlying architecture change between v8 and v9, this change is a full conversion rather than a simple in-place upgrade. Authorization for the expenditure of funds requested in this memo will allow Valley Metro to engage ABB's professional services to guide staff through the transition before the December 31 deadline. The expenditure also includes training for the end-users on the updates in the user interface. This upgrade will allow Valley Metro to continue Rail Operations uninterrupted over the next two years. At that point, the new Trapeze EAM system authorized by the Board will come online and replace Ellipse.

COMMITTEE ACTION RTAG: July 21, 2020 for information TMC/RMC: August 5, 2020 for action Board of Directors: August 27, 2020 for action

CONTACT Phil “Oz” Ozlin Manager, Information Technology (602)495-8253 [email protected]

ATTACHMENT None

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DATE AGENDA ITEM 4

Information SummaryJuly 29, 2020

SUBJECT South Central Extension/Downtown Hub Project: Amended Funding Agreement

PURPOSE To request authorization for the Chief Executive Officer (CEO) to amend the City of Phoenix funding agreement for the South Central Extension/Downtown Hub for Phoenix to provide up to an additional $350 million to Valley Metro.

COST AND BUDGET The estimated Phoenix funds needed for remaining project activities is $350 million. $20 million of this represents the remaining Phoenix T2050 local funding commitment for construction. The remaining $330 million of these funds are an advance to be reimbursed by federal funds in increments subsequent to award of a Full Funding Grant Agreement (FFGA) from the FTA.

At present, the FTA has allocated $200 million of the $530 million anticipated FTA grant funds, but federal funding is not available to the project until an FFGA has been executed. The FFGA is anticipated in early 2021. Even after the grant is awarded, federal funds are provided to Valley Metro on a reimbursement basis. Therefore, it is typical that local/regional funds are utilized until federal funds are reimbursed. FTA grant funds may lag one to three years behind the time costs are incurred for the project.

The project is funded via a combination of Phoenix T2050 funds, regional Public Transportation Funds (PTF) and FTA grant funds. All costs identified herein are within the South Central Extension/Downtown Hub’s project cost forecast and expenses expected within FY21 are included in the Valley Metro Rail Preliminary FY21 Operating and Capital Budget. Contract obligations beyond FY21 are incorporated into the Preliminary Five-Year Operating Forecast and Capital Program (FY21 thru FY25).

RECOMMENDATION Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to amend the existing funding agreement with the City of Phoenix for the South Central Extension/Downtown Hub Project for Phoenix to provide an additional $350 million to Valley Metro.

This action is pending City of Phoenix Council action.

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BACKGROUND/DISCUSSION/CONSIDERATIONThe South Central Extension/Downtown Hub adds approximately 5.5 miles to Valley Metro’s light rail system, and includes construction within Downtown Phoenix and extends south along Central Avenue to Baseline Road. Funding for this project will be through the Federal Transit Administration’s Capital Investment Grant (CIG) program and will include local match participation by Phoenix and Valley Metro.

In December 2014, Valley Metro entered into an agreement with Phoenix for them to provide funding to initiate project planning. Since then, there have been three amendments to complete planning and design, pre-construction services, provide business assistance activities, and to construct the project. The following table summarizes Phoenix funding to date:

Date Purpose Phoenix FundingAmount

December 2014 Planning (non-Capital) $3.2 million November 2015 Planning (non-Capital) $1.5 million February 2017 Design/Pre-Construction $50.0 million October 2019 Design/Administrative/Construction $159.0 million

Total $213.7 million

The South Central Extension/Downtown Hub project design was finalized in late 2019. Construction of utility relocations started in October 2019 and full construction will continue in 2020. To keep the project moving, additional funds are needed from Phoenix in advance of receiving FTA funds.

To keep the project on schedule, the FTA has provided pre-award authority for design, land acquisition, utility relocations, long lead procurements (such as light rail vehicles and special track work) and limited construction activities. This pre-award authority allows Valley Metro to utilize Phoenix and Valley Metro funds to advance the project. FTA will then reimburse its funding share after the federal grant is approved. This means that Phoenix and Valley Metro are currently fronting all project costs, and will continue to do so until FTA is able to provide reimbursement.

STRATEGIC PLAN ALIGNMENT This item relates to the following goals and strategies in the Five-Year Strategic Plan, FY 2016 – 2020:

• Goal 2: Advance performance based operation • Goal 3: Grow transit ridership

COMMITTEE PROCESS RTAG: May 19, 2020 for information RMC: June 3, 2020 for action Board of Directors: June 18, 2020 for action

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CONTACT Wulf Grote, P.E. Director, Capital and Service Development 602-322-4420 [email protected]

ATTACHMENT None

Draft amended agreement available upon request.

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Information Summary DATE AGENDA ITEM 5 July 29, 2020

SUBJECT Siemens Mobility, Inc. Light Rail Vehicles Contract Amendment

PURPOSE To request authorization for the Chief Executive Officer (CEO) to execute a contract amendment with Siemens Mobility, Inc. (Siemens) to purchase 14 additional S70 light rail vehicles (LRVs) in conjunction with the South Central Extension/Downtown Hub (SCE/DH) project for an amount not to exceed $78,509,911.

COST and BUDGET In 2017 Valley Metro Rail entered into a contract with Siemens Industry, Inc. to purchase 11 S70 LRVs, spare parts and training, with future options to purchase additional vehicles. In a 2018 merger, Siemens Industry, Inc. became Siemens Mobility, Inc. Cost information for the initial order of vehicles is summarized in the table below.

Siemens Industry, Inc. Current Contract Authority

Date Action Cost Contingency Total Authority

May 2017 Purchase of 11 LRVs and spare parts $57,900,000 $5,790,000 $63,690,000

Total $57,900,000 $5,790,000 $63,690,000

The 14 additional LRVs for the SCE/DH will cost up to $78,509,911 including the following elements:

14 LRVs $71,084,061 Parent Guarantee Bond Credit $ (343,000) Spare parts $ 4,001,949 Training $ 212,698 Subtotal $74,955,708 5% Contingency for 14 LRVs $ 3,554,203 Total cost $78,509,911

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Funding for this purchase is included within the SCE/DH project and comes from federal Congestion Mitigation & Air Quality (CMAQ) funds and regional Public Transportation Funds (PTF). Project funds are included in the Valley Metro Rail FY21 Operating and Capital Budget. Contract obligations beyond FY21 are incorporated into the Five-Year Operating Forecast and Capital Program (FY21 thru FY25).

RECOMMENDATION Staff recommends that the RMC forward to the Board of Directors authorization for the CEO to execute a contract amendment with Siemens Mobility, Inc. to purchase 14 S70 LRVs to expand the LRV fleet in conjunction with the SCE/DH project for an amount not to exceed $78,509,911.

BACKGROUND | DISCUSSION | CONSIDERATIONIn order to maintain 12-minute peak operating frequency for the entire light rail system, it will be necessary to purchase 14 additional light rail vehicles in conjunction with the SCE/DH. The total light rail fleet will then include 75 vehicles. This includes the 50 LRVs currently in operation, the 11 Siemens LRVs being delivered in 2020 and the 14 LRVs needed for the SCE/DH. No additional fleet will be needed for the Northwest Extension Phase II.

In 2017 Valley Metro Rail entered into a contract with Siemens to purchase 11 light rail vehicles. Three of those vehicles were part of the Gilbert Road Light Rail Extension and eight were purchased to add passenger carrying capacity to the existing light rail system. The Siemens contract also includes purchase options for up to an additional 67 LRVs over a seven-year term as follows:

Option # of LRVs Latest Date to Exercise Option

Un-escalated Cost Per Vehicle

1 18 to 53 June 2021 $4,221,279 2 10 to 14 June 2024 $4,392,469

Recognizing that only 14 LRVs will be purchased now, Siemens agreed to flip options 1 and 2. However, the per vehicle cost for the new option 1, for 10 to 14 LRVs, will be at the higher cost identified in the table above ($4,392,469 plus escalation cost). This cost is justified because there will be greater fixed manufacturing costs per vehicle for the smaller quantity of LRVs being purchased now. If Option 2 is exercised later, the cost per LRV will be $4,221,279 plus escalation costs.

Given that it generally takes 36 to 48 months for LRV delivery from notice to proceed, it is necessary to purchase the additional 14 vehicles now. This will ensure that the entire fleet of 75 LRVs will be available prior to construction completion of the SCE/DH.

STRATEGIC PLAN ALIGNMENT 2

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This item relates to the following goals in the Five-Year Strategic Plan, FY 2016 – 2020: • Goal 2: Advance performance based operation • Goal 3: Grow transit ridership

COMMITTEE PROCESS RTAG: July 21, 2020 for information RMC: August 5, 2020 for action Board of Directors: August 27, 2020 for action

CONTACT Wulf Grote, P.E. Director, Capital & Service Development 602-322-4420 [email protected]

ATTACHMENT None

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Information Summary DATE AGENDA ITEM 6 July 29, 2020

SUBJECT Future Agenda Items Request and Report on Current Events

PURPOSE Chair Brady will request future agenda items from members, and members may provide a report on current events.

COST AND BUDGET None

RECOMMENDATION This item is presented for information only.

BACKGROUND/DISCUSSION/CONSIDERATIONNone

COMMITTEE ACTION None

CONTACT Scott Smith Chief Executive Officer 602-262-7433 [email protected]

ATTACHMENT None

Pending Items Request

Item Requested Date Requested Planned Follow-up Date

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