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Megan AndersonCustomer Service RepresentativeBakersfield, CA [email protected] - 559-793-8141
• Maintained straight A's throughout elementary and middle school• Maintained A's and B's in high school; graduated with 3.3 GPA• Studied communication skills in college and received AA in Communications• 4 years’ experience money handling, 4 years retail experience, 2 year QuickBooks experience, 2 yearsWholesale Distribution experience, 2 years administrative experience.• Enhanced communication skills, customer service skills, and computer skillsCurrently enrolled in a BA program for Social Work at Brandman University.
WORK EXPERIENCECashier/Sales AssociateKohl’s - Porterville, CA - November 2014 to PresentResponsibilitiesI operate the cash register, solicit credit and the rewards program. I also help recover the misses, juniors, and men’s department along with cleaning out the fitting rooms.Secretary/Customer ServiceTaber Wholesale - Strathmore, CA - October 2013 to December 2015ResponsibilitiesAnswer phones, take orders over the phone, answer questions, process orders in QuickBooks, shipping/receiving create invoices, enter in purchase orders, check status updates frequently with venders for purchase orders, drop off mail at the end of the day at the local post office, and maintain customer satisfactionCashierHobby Lobby - Visalia, CA - September 2011 to April 2013Visalia, CA 93277Duties: Provide the best customer service, operate cash register, suggest sales for the week, stock shelves, maintain good housekeeping, answer questions to better help the customers, and answer telephones.
EDUCATIONBachelors in Social WorkIn ProcessBrandman University - Irvine, CA2015 to 2018Associate of Arts in CommunicationsCollege of the Sequoias - Visalia, CA2009 to 2012Diploma in General EducationMonache High School - Porterville, CA2005 to 2009
CERTIFICATIONSTyping CertificationSeptember 2015 to September 2018
ReferencesShanna Anderson 509-438-6461 Cousin (RAC Acceptance Sales Manager)Kyle Gieg 661-978-0723 Friend (Sales)Xouzie Rodriguez 559-853-3613 Co-Worker (Retail)