Megan M. Tuner 13305 Kinder Pass Austin, TX 78727 Phone: 512-667-0451 E-Mail: [email protected] Objective Accomplished Account Manager with a focus in operations and client management. Offering integrated management experience in coordinating the daily workflow of multiple projects to ensure deliverables are completed on time, on budget and on strategy. Experienced in building executive-level relationships, delegating project requirements and communicating client needs to internal teams. Skills • Organized with heightened attention to detail • Exceptional listener and communicator who effectively conveys information verbally and in writing • Generate weekly status reports for both clients and internal teams • Adapt to fast changing work atmosphere • Proven relationship-builder with unsurpassed interpersonal skills • Able to work at an accelerated rate while upholding high standards • Software: Marketo, Salesforce, WebEx, Zoho and Microsoft Office Suite • Mac and PC Experience Cloud Harmonics, Inc./SecureDynamics, Inc. July 2014 – Present Professional Services & Operations Manager • Exceed expectations by quickly adapting to a fast-paced unknown environment • Develop a standardized process for a rapidly growing department from the ground up • Manage development of marketing materials across multiple branding specifications • Manage entire administrative onboarding process for all new accounts simultaneously • Execute various projects while meeting the standards of multiple levels of input • Maintain high levels of customer satisfaction through skilled project management • Provide feedback on customer enablement programs to C-Level partners and sales teams on an weekly basis Lowe-Campbell Ewald, San Antonio, TX March 2014 – July 2014 Account Executive • Manage client communication and operations through multiple departments • Research and analyze consumers engagement across multiple national campaigns • Become product expert to provide meaningful input to internal design and strategic planning teams • Assist in development of traditional and digital media strategies • Plan and execute extensive projects with tight deadlines Third Rail Creative, Austin, TX February 2013 – March 2014 Account Executive • Organize development of all client and prospect digital communications • Supervised expansion of user friendly web interface for firms new clients • Oversee distribution of six-figure budget across various projects • Coordinate numerous countries compliance rules and regulations The PM Group, San Antonio, TX August 2012 – December 2012 Client Services Intern • Assist lead Account Executive in day-to-day activities • Support the rebranding of multiple companies marketing materials Education Texas State University, San Marcos, TX August 2008 – December 2012 Bachelor of Arts – School of Journalism and Mass Communications Major: Advertising, Account Management focus

Megan Turner - Resume

Download PDF Report

Upload
megan-turner
View
39
Download
3

Embed Size (px)

Citation preview

Megan M. Tuner

13305 Kinder Pass � Austin, TX 78727 � Phone: 512-667-0451 � E-Mail: [email protected]

Objective

Accomplished Account Manager with a focus in operations and client management. Offering integrated management experience in coordinating the daily workflow of multiple projects to ensure deliverables are completed on time, on budget and on strategy. Experienced in building executive-level relationships, delegating project requirements and communicating client needs to internal teams.

Skills

• Organized with heightened attention to detail • Exceptional listener and communicator who effectively conveys

information verbally and in writing • Generate weekly status reports for both clients and internal teams • Adapt to fast changing work atmosphere

• Proven relationship-builder with unsurpassed interpersonal skills • Able to work at an accelerated rate while upholding high

standards • Software: Marketo, Salesforce, WebEx, Zoho and Microsoft

Office Suite • Mac and PC

Experience

Cloud Harmonics, Inc./SecureDynamics, Inc. July 2014 – Present

Professional Services & Operations Manager

• Exceed expectations by quickly adapting to a fast-paced unknown environment • Develop a standardized process for a rapidly growing department from the ground up • Manage development of marketing materials across multiple branding specifications • Manage entire administrative onboarding process for all new accounts simultaneously • Execute various projects while meeting the standards of multiple levels of input • Maintain high levels of customer satisfaction through skilled project management • Provide feedback on customer enablement programs to C-Level partners and sales teams on an weekly basis

Lowe-Campbell Ewald, San Antonio, TX March 2014 – July 2014

Account Executive

• Manage client communication and operations through multiple departments • Research and analyze consumers engagement across multiple national campaigns • Become product expert to provide meaningful input to internal design and strategic planning teams • Assist in development of traditional and digital media strategies • Plan and execute extensive projects with tight deadlines

Third Rail Creative, Austin, TX February 2013 – March 2014

Account Executive

• Organize development of all client and prospect digital communications • Supervised expansion of user friendly web interface for firms new clients • Oversee distribution of six-figure budget across various projects • Coordinate numerous countries compliance rules and regulations

The PM Group, San Antonio, TX August 2012 – December 2012

Client Services Intern

• Assist lead Account Executive in day-to-day activities • Support the rebranding of multiple companies marketing materials

Education

Texas State University, San Marcos, TX August 2008 – December 2012

Bachelor of Arts – School of Journalism and Mass Communications Major: Advertising, Account Management focus