MegaPharm Proposal

Tad Autry Jena Cawhorn Khanh Kieu

Hannah Moreland Jevon Oliver Reagan Williams

“Leaders establish the vision for the future and

set the strategy for getting there.”

John P Kotter

Who Are We?

Providing the Road Map

Weeks 1-3

Create Buy-In

Form the

Team

Establish a

Mission and

Vision

Weeks 4-10

Technology

Training

Reinforcing the Team

Weeks 11-14

Grand Opening

Celebration

Quality Improvem

ent

Future Recommen-dations

The Catalyst Consulting Approach

Transition

Programs &

Training

• Days 1 – 76

Change-over

Day/Grand Opening

• Day 77

Follow-Up Programmi

ng & Graduation

• Days 78 –98

Week 1 -

Day 1

Catalyst Consulting meets with

MegaPharm – transition process overview

Initiate patient surveys – email, mailer, store,

etc.

Announcement to Mom&Pop

employees and community

about transition

Catalyst Consulting to

stores to observe current

functions

Marketing and advertising

begins

Banquet meeting

announcement &

StrengthsFinder to

employees

Day 8 – Week 2

Employee Banquet Excite employees

Need for change

Gauge current mood

Introduction

Meet & Greet

Day 8 – Week 2

Employee Banquet StrengthsFinder presentation

Ice Breaker activity

Facilitating interactions and communications

Guiding Coalition recruitment

Days 9-14

Meeting 3

Occur in-store

Presentation of survey results - Enhance urgency

Meeting 3

Introduce recognition program

Set standards and goals

Day 15

GC Meeting

First Guiding Coalition meeting - Catalyst consultants facilitate meeting - Train GC on mission & vision

development, change process, & MegaPharm technology

Transition mission and vision development

Prepare members as trainers

Day 20

Meeting 5

Occurs in stores & continues each week

MegaPharm module training & change process reinforcement

One-on-one training & coaching

Progress reports and employee rewards

Weeks 4 – 10

Generations

Training Begins

Week 4

• Cash Register/POS

Week 5

• Drop Off/Data Entry

Week 6

• Filling/Production• Automated Dispensing

Week 7

• Troubleshooting/Insurance

Week 8

• Ordering/Inventory Management

Week 9

• Special Programs

Week 10

• Grand Opening Preparations

Week 6

(insert pictures)

Week 10

Show EmployeesResults

Prepare for Grand Opening

Finalize Training and Technology Implementation

Weeks 11 - 14

Day 77-

Grand Openin

g

MegaPharm Community Health Fair

Grand Openi

ng

Free health screeni

ngs

Free food

Free goodie bags

Day 90

Graduation Celebration!

Final endpoints

Troubleshooting

Internal Marketing

Employee Engagement & Mission Marketing

Communicates Mission & Vision, highlights the needs for change, and generates

urgency

Posters in stores

Emails

Pamphlets

Guiding Coalition Members

External Marketing

Same Great People.

Same Great Service.

Now Part of the Great MegaPharm Family!

Patient Survey

Flyers

Items with MegaPharm logo

MegaPharm T-shirts

MegaPharm balloons

Grand Opening

Post Turn-Over Marketing

After Day 77Continually highlight MegaPharm’s benefits, Mission & Vision, and the work of the Guiding Coalition

Satisfaction surveys

Coupons and flyers for the public

Media advertisements continue

What Have We Offered?

Solid Foundation

Tailored Opportunities

Strategic Guidance

In Their

Hands

Support

Read all about it

Quality

Improving the system

Mass Incorporation

Catalyst Consultin

g

Create Buy In

Form the

Team

Mission and

Vision

Training

Resources

Quality

“The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few

decades. ” John P Kotter