27
MEMBERSHIP IN PROFESSIONAL ORGANIZATION The size of the organization is not as important as how the group is organized and who is leading it. Therefore it is really important to do some research before making some commitment through membership. Reading about the officer and membership composition of the organization is important. Expectations of Membership Upon joining an organization, one must have an idea about: - history of the organization - future meetings and current activities - officer contact information - local contacts Networking - one of the most important things to do - to connect with local organization - for the aspirant to be able to decide how much time he can allocate to the organization since there are many different ways to be involved, all of which carry different time commitments Do not expect for a “perfect” organization - an organization is composed of human - every organization has its struggles To maximize your experience, you owe it to yourself to do research about the organization, talk to the members, get a feel

Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

  • Upload
    sagamig

  • View
    1.788

  • Download
    3

Embed Size (px)

DESCRIPTION

Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice and Nurse EntrepreneurReferences:Kelly-Heidenthal, Patricia. Nursing Leadership and Management. 2nd Edition. U. S. A.: Delmar Thomson Learning. © 2003.Rowland, Howard S. and Rowland, Beatrice L. Nursing Administration Handbook. 3rd Edition. U. S. A.: Aspen Publishers. © 1992.Tappen, Ruth. Essentials of Nursing Leadership and Management. U. S. A.: F.A. Davis Company. © 2004.Tomey, Ann Marriner. Guide to Nursing Leadership and Management. 8th Edition. Canada: Mosby, Inc. © 2009.Yena, Donna. Career Directions. U. S. A.: McGraw-Hill. © 1997.Yoder-Wise, Patricia S. Leading and Managing in Nursing. 3rd Edition. U. S. A.: Mosby, Inc. © 2003.

Citation preview

Page 1: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

MEMBERSHIP IN PROFESSIONAL ORGANIZATION

The size of the organization is not as important as how the group is organized and who is

leading it. Therefore it is really important to do some research before making some commitment

through membership. Reading about the officer and membership composition of the organization

is important.

Expectations of Membership

Upon joining an organization, one must have an idea about:

- history of the organization

- future meetings and current activities

- officer contact information

- local contacts

Networking

- one of the most important things to do

- to connect with local organization

- for the aspirant to be able to decide how much time he can allocate to the

organization since there are many different ways to be involved, all of which carry

different time commitments

Do not expect for a “perfect” organization

- an organization is composed of human

- every organization has its struggles

To maximize your experience, you owe it to yourself to do research about the

organization, talk to the members, get a feel of the group dynamics, and assess what you want to

get out of the experience and how you can contribute to the organization. Consider strengths and

talents and see if there is a need or a fit within the organization.

Joining/ Reasons for Involvement

Motivation to join an organization can vary a great deal. Membership has become an

integral part of one's career development. The average nurse may hold membership in a variety

of social and professional organizations, devoting more time to one particular area of interest.

Page 2: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

e.g. Nurses may choose to belong to the ANA, as well as one or more specialty

organizations.

Reasons for joining an organization may be:

- a sense or responsibility to the profession or the hope that they are contributing to

the greater good of the profession

- desire to enhance their resume and marketability purposes

- they want to promote their profession

- have particular legislative interest

- have other social reasons

A common belief among nurses is that their organization of choice can help improve

conditions and care for their patients. In addition, there are those who choose to be active

participants by joining committee work, running for office or taking on other leadership roles.

Organizational Involvement

- like any organizational process, can improve nursing morale

being around others who take pride and celebrate the nursing profession is

contagious, and you will inevitably spread that attitude

whatever preference for personal preference for level of involvement, you

are contributing greatly to your profession by simply joining and becoming a

member, but active involvement within an association can guarantee a world of

opportunities

Right to work – nurse employed in an institution that has a union contract has the option to join

the organization if so desired

also implies that nurse is responsible for direct communication with the employer

many of this type have instituted a workplace advocacy program which provides the

nurse with communication and conflict resolution tools

e.g. Shared governance or self-governance – a concept that was developed by in

the mid-1980's where the governance of the organization is shared by those who are

Page 3: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

directly involved

What You Can Get Out of Participating in an Organization

provide members with a variety of ways to lead and relate to others

doesn't have to be an officer or committee position to get “involved”

Participation

assess your own motivations and goals before joining and making time commitments

within the organization

participation should be a personal decision and must be guided by one's personal

commitment and time limits

evaluate your passion, expertise and skills

look for areas within the organization that you can put passion, expertise and skills to use

seek position and opportunities that would enable you to enhance your skills

seek involvement in legislative affairs activities to become more politically

knowledgeable about current legislation and political process

Personal Benefits

substantial scholarships for nurses who are pursuing higher education and

certifications

scholarships to attend policy meetings

- these two are examples of wonderful opportunities through which nurses

can learn about legislative issues, the political process, health care advocacy, and how

to be more effective on local, state, and national levels

opportunity to travel for conventions and meetings

benefits that are not advertised:

e.g. Networking and exposure to different opportunities within the nursing profession

are 2 of the most valuable benefits

provide continuous source of professional colleagues for today's

nurse to draw upon for invaluable advise and collective support

Page 4: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

can serve as additional training ground through which nurses can

build skills and gain wonderful experiences

opportunities for leadership development through committees or in

officer positions, which can provide invaluable skills training

Professional Benefits

organizations can serve as springboards for your career

could be a key to helping solve workforce shortage because associations have always

advocated for quality patient care and adequate nurse staffing

can help improve morale

increases job satisfaction

There are several professional organizations in the world particularly in the Philippines

wherein each one has specific objective and philosophy. Provided are several of the many

organizations in the Philippines which are active and aims to widen their organization for the

improvement of health management throughout the world.

Philippine Tuberculosis Society, Inc. (PTSI)

- is a non-stock, non-profit, non-government organization whose advocacy is

towards the prevention, treatment, and control of tuberculosis in the Philippines

Human Organ Preservation Effort

- is a non-profit organization in the Philippines under the umbrella of the National

Kidney & Transplant Institute, dedicated to the legal procurement of donor organs for

transplantation to patients afflicted with various types of end-stage organ disease

- effort concentrates mostly on donors who have been declared brain dead with

otherwise normal organs

Philippine Mental Health Association (PMHA)

- a private, non-stock, non-profit organization dedicated to the promotion of mental

health and prevention of mental disorders

Department of Health (DOH)

- is the principal health agency in the Philippines

- responsible for ensuring access to basic public health services to all Filipinos

Page 5: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

through the provision of quality health care and regulation of providers of health goods

and services

Red Cross and Red Crescent Movement

- to bring assistance without discrimination to the wounded on the battlefield,

endeavors - in its international and national capacity - to prevent and alleviate human

suffering wherever and whenever it may be found

- purpose is to protect life and health and to ensure respect for the human being

- it promotes mutual understanding, friendship, cooperation, and lasting peace

among its people

Operating Room Nurses Association

- promote the highest professional standard of Perioperative Nursing

Critical Care Nurses Association in the Philippines, Inc.

- CCNAPI is the recognized national organization of nurses interested in the

specialization of critical care nursing practice in the Philippines

PERSONAL IMAGE BUILDING

Employer Expectations

Generally speaking, employers prefer candidates who possess some combination of the

positive personality traits, skills, and qualities of success such as clear goals, a positive attitude,

risk taking, enthusiasm and motivation. Along with the positive attitudes comes the ability to

trust and believe in oneself and others. Risk takers who are at the same time willing to accept

failure as part of the course. Motivation is an inner drive that makes you do something.

Motivation makes you productive and allows you to work well independently. If you are

motivated, you have a healthy interest in yourself.

Goals

When you have goals, an employer may recognize your commitment to your career,

believe you will stay in a job for a reasonable length of time, and realize where your self

motivation will come from.

Positive Personality

A person with a positive personality has certain characteristics, including a good attitude,

poise, self confidence, decisiveness, and a tendency to be extroverted. Having one or more of

Page 6: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

these attributes may convince an employer that you can do the job well.

Appropriate Technical Skills

An employer will evaluate how much training you need and decide whether it is possible

to provide you with this additional training. You must be sure to convince an employer that you

can perform the tasks that the job requires. Remember that the attitude you present with those

skills may convince an employer to hire you even when more technical training is needed in the

job.

Leadership

Successfully influencing and inspiring other individuals and groups toward common goal

is one proof of leadership ability. Leaders usually emerge from within the group because of their

ability to draw followers. Institutions seek individuals with proven leadership ability o become

change agents in their organization.

Work Ethic

Proving you have strong ethic may include giving examples that show you are willing to

work hard and perform to the best of your ability on regular basis. Even if you haven’t had a lot f

work experience, the hard work you put into your studies or into your projects or hobbies are

good examples of your strong work ethic.

Realistic Expectations

Realistic expectations of job candidates about starting salaries and job responsibilities

arte important to employers because they may improve job satisfaction. When a job applicant

understands what is fully expected of him or her on a day-to-day basis, there is less chance of

disagreement or disappointment about the job.

Maturity

Employers evaluate maturity in variety of ways. Your ability to remain poised in different

situations, tolerate differences in opinion, and assume responsibility with little supervision are

some examples of how an employer may evaluate your maturity level. Immaturity in the

workplace can lead to personality conflicts, poor performance, or inappropriate social behavior.

Employer try to avoid hiring immature workers because they may be disruptive or un-productive

in the workplace., show less likelihood of success, or require more supervision and training than

an employer is willing to provide.

Enthusiasm

Page 7: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

. Enthusiasm is the demonstration of a strong interest in something. Enthusiasm lends

credibility to that you do and results in your own satisfaction. It builds spirit around an idea and

is a great basis for creativity. Employers prefer candidates who seem genuinely excited about

their job, because usually people perform best when they are doing what they like to do. Lack of

enthusiasm may be interpreted as lack of interest or confidence on your part.

Focus

Your ability to be focused on your career goals tells the employer you have already

thought through many options and have decided to make a commitment to a specific career. This

means there is a greater chance that you are choosing the job you really want and that you will

concentrate on doing what is necessary to be successful.

Scholastic Record

Your scholastic record is one way an employer may judge whether you have developed

skills appropriate to the job. Reviewing your record will indicate if the courses you studied

provided the skills you will need, and good grades in these courses will indicate an

understanding of the subject. Good grades may also be concrete evidence that you have the

motivation, enthusiasm, and focus needed to succeed.

Follow Through

An ability to independently follow directions on services is important. Employers want to

know if you can complete your work on your own without constant supervision.

Handling Conflict

Conflicts between people happen frequently in the workplace, and an employer needs to

know that you are able to handle them n your own. This is a sign of maturity on your part and

time saver on the employer.

Self Discipline

Is helpful on the job because it helps keep you focused on your job until it is completed.

The ability to avoid distractions and be self driven helps you perform your job well.

Outside Interest

Employers look at how involved you are in activities outside the classroom in order to

understand your likes and dislikes, you level of initiative, your leadership potentials, and your

ability to manage your time well. Usually, the right type I someone who demonstrates positive

personality traits, qualities of success, and meets employer’s over all expectations

Page 8: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

Loyalty

You should be able to give prospective employer examples of situation that demonstrate

your ability to be loyal to your employer.

Professionalism

Reliability, an excellent appearance, and proper business manners are all part of

professionalism. Good attendance in class and at work can be one indicator of your reliability.

Meeting your industry’s standards on grooming and dress is also an important part of

professionalism. In fact, your appearance creates an employer’s first impression of you. If that

first impression is not positive, you will probably not be considered further in the hiring process.

Handshake

Arrive at the interview 10 minutes before your scheduled time. Introduce yourself

courteously to the receptionist. Stand when your name is called, smile and shake hands firmly. If

you perspire easily, wipe your palms just before handshake time.

Eye Contact

During the interview, use the interviewer’s title and last name as you speak. Never use

the interviewer’s first name unless specifically requested to do so. Use good listening skills (all

those leadership skills you’ve just learned). Smile and nod occasionally, making frequent eye

contact. Do not fold your arms across your chest, but keep your hands at your sides or in your

lap. Pay attention, and sound sure of yourself.

Good Speaking Skills

Being able to express yourself verbally to an employer can give the impression that you

well interact well with others on the job and that you ca promote your skills and your ideas

confidently. A good appearance may leave the employer thinking you really care about the

impression you make on others and that you would present a positive image of the company.

Phrase your questions appropriately, and relate them to yourself as a candidate’s proper

grammar and diction. Words like “yeah”, “uh-uh”, “uh”, “you know”, are too casual for the

interview. Don’t say “I guess” or “I feel” about anything. These words make you sound

indecisive and wishy-washy.

Writing

Writing effectively can also help you gain a competitive edge in your job search when

Page 9: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

writing letters or resumes or completing a job application. People from an impression about you

through your writing. Well organized thoughts and good grammar, spelling, and punctuation

show the reader that you care abut the quality of your work. The document should also be neat.

Personal Care and Personal Appearance

Personal care and personal appearance are both an important part of your personal image

development because they help you create a positive impression with prospective employers.

Dress in business attire. For women, a skirted suit or tailored jacket dress is appropriate. Men

should wear a classic suit, light colored shirt and conservative tie. For both men and women,

gray or navy is rarely wrong. Shoes should be polished, with appropriate heels. Nails and hair fro

both men and women should reflect cleanliness, good grooming, and willingness to work.

It is best to dress conservatively than in a trendy manner. Make up, perfume, and jewelry should

be minimal. Be sure to turn off all cell phones and pagers so that all your attention can be

directed to the interviewer.

Grooming

Hair should be short for men, short enough not to hit your shirt collar. Long hair, multi

length hair, and brightly colored hair are discouraged. Clothing should fit properly.

Personal Hygiene

bathe daily

use underarm deodorant to avoid possible body odor.

be clean shaven

keep oral hygiene

keep nails clean and nicely cut

if you wear a make up, be sure to apply it lightly so that it accentuates your features in-

stead of changing your looks

Professional Dress

Work Situations – jobs in many fields require uniforms. This is true in health care institutions.

Keep them clean, pressed, new looking at all times. Wear shoes that are appropriate to the

uniform. Do not over accessorize uniform.

Personal Qualities

Page 10: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

Responsibility

Taking ownership, being accountable for the results of a team you are leading, being

trusted with confidential information, finding solutions.

Self-Esteem

Volunteering to do a different job, continuing to work toward the goal after experiencing

some setbacks, taking criticism well.

Sociability

Working in harmony with other personnel.

Self-management

Successfully handling procedures, working with little or no supervision, working the

hours necessary to get the job done.

Integrity

Refusing to tae short cuts that could compromise work quality, refusing to talk negatively

about a former employer, refusing to make a popular decision, if you believe it is a wrong

decision.

Honesty

Not accepting credit for something someone else did, identifying areas of your own

performance that need improvement.

SELF-GOVERNANCE

goes beyond participatory management through the creation of organizational structures

that allow nursing staff to govern themselves

place autonomy, authority, and control of services to clients with the professionals

providing the care

members of councils = staff nurse representatives

- have authority for specified functions, to make decisions and are responsible for

the results: typically have functional accountability for practice, governance, nursing

professional development, peer behavior, and governance with a coordinating council

- council chairs comprise the management committee

- charged with making the final operational decisions for the organization

bylaws are developed to specify the authority, responsibility, communication channels,

Page 11: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

and coordination of the self-governance structure

important to clarify what decisions councils will make, what shared decisions will be

made by the staff and managers, and what decisions will be the responsibility of

administration

Accountability

It forms the foundation for designing self-governance models. To be accountable,

authority to make decisions concerning all aspects of responsibilities is essential. This need for

authority and accountability is particularly important for nurses who treat the wide range of

human responses to wellness states and illnesses. The major cause of nurses' dissatisfaction with

their work revolves around the absence of this accountability.

INDEPENDENT NURSING PRACTICE

The term “independence” means the nurse is self employed and provides professional

nursing services to clients/patients and their families.

These nurses reach out and offer their services rather than expect clients to seek their

help.

Performs both independent and collaborative roles

Scope of nursing practice:

- Health care assessment

- Formulating plans for health maintenance

- Prevention strategies

- Continuation of supportive activities in critical and complex health problems

They make referrals and collaborate with physicians and other disciplines as needed by

the client or family.

Independent nurse practitioners are accountable for their decisions.

Collaborative work is needed for effective, efficient and economical care

Contribution of independent nursing practice to the improvement of the health care in the

country:

Page 12: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

It will encourage professional nurses to extend their capabilities and assume greater re-

sponsibilities for designated areas of generalized nursing practice.

Amount of health care will be more increased and accessible to people.

The nurse’s involvement in the client’s family or community will increase the nurse’s

sensitivity and response to their clients’ needs.

Improvement of health services will help prevent serious illness and maintain positive

community health programs.

It will provide data for nursing education, to validate and legitimize extended role prac-

tices for nurses.

Page 13: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

EVIDENCE-BASED PRACTICE

uses:

- outcomes research

provides evidence about benefits, risks, and results of

treatments

seeks to understand the end results (may include changes in

a person’s ability to function and carry out routine activities of daily living) of

particular health care practices and interventions

identify potentially effective strategies that can be

implemented

- other current research findings

used to guide practice interventions and is most successful when the entire

organization and interdisciplinary team participate and support the process

useful for developing policies and procedures as well as for making other

management decisions (Boswell, 2007)

role of nurse: participate in developing a comprehensive, interdisciplinary

evidence-based plan of care in conjunction with the patient and members of the health care

team

Evolution of Evidence-based Practice

1970s

- medical advances proliferated and health care consumers became better informed

and developed higher expectations of their health care providers

- more nurses became educated

- influenced nursing education and practice with research

1980s

Page 14: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

- total quality management and continuous quality improvement

- stimulated a debate about the difference between research and evaluation

- research = more generalized; evaluation = more specific to a situation

1990s

- appeared in literature

- associated with quantitative and qualitative research methods

Evidenced-based Clinical System Processes (Malloch and Porter-O’ Grady, 2006)

1. data collection

2. link information

3. construct protocols

4. test practices

5. aggregate results

6. evaluate outcomes

7. establish best practices

Five Phases of Disciplined Clinical Inquiry (Malloch and Porter-O’ Grady, 2006)

1. needs assessment and environmental scan

2. learning and knowledge generation

3. knowledge assimilation

4. knowledge application

5. appraisal/ evaluation

4 out of 21 competencies for the 21st century to prepare health professionals for the practice

environments and organization of the future on Pew Health Professions Commission’s Final

Report (Bellack & O’Neil, 2000):

provide evidence-based, clinically competent care

demonstrate critical thinking, reflection, and problem-solving skills

take responsibility for quality of care and health outcomes at all levels

contribute to continuous improvement of the health care system

Page 15: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

Definition of Terms:

1. Evidence-Based Practice (EBP) = defined as the conscientious, explicit, and judicious

use of current best evidence in making decisions about the care of individual patients

(Sackett, Rosenberg, gray, Haynes, & Richardson, 1996).

2. Evidence-Based Nursing Practice (EBNP) = conscientious, explicit, and judicious use

of theory-derived, research-based information in making decisions about nursing to

individuals and in consideration of individual needs and preferences (Ingersoll, 2000).

3. Practice Guideline = a descriptive tool or a standardized specification for care of the

typical patient in the typical situation. (Joint Commission on Accreditation of Healthcare

Organizations, 1999)

Difference between EBP and EBNP

EBP has a medical focus, whereas EBNP considers the individual’s needs and

preferences based on nursing theory and research.

NURSE ENTREPRENEUR

Many nurses are leaving the bedside for the world of entrepreneurship in a variety of

consultative, educational, or technical areas (Manthey, 1990). With this risk-taking move these

individuals quickly learn that success is based on high-quality work, patient satisfaction and

establishing and building effective.

Entrepreneurship is not a new one to the field of nursing.

The term entrepreneurship is an interpretation of a French word that means “to

undertake.”

20th century – nurse functioned independently and contracted directly with the patient or

family to provide care. (Dickerson & Nash, 1990)

1930s – Nurses moved into the hospital setting and become employees.

Characteristics of Today’s Nurse Entrepreneur (Wilson, 1998; Simpson, 1998)

Having creativity and independence

Being responsive to a perceived need or stepping into a void

Assuming accountability and being your own boss

Page 16: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

Being market focused

Having good financial foresight

Having common sense

Facing the possibility of success or failure

Taking an opportunity brought about by change

Benefits of becoming nurse entrepreneur

Job satisfaction

Flexibility in choosing opportunities

Being able to do exactly what you want to do

Downsides of entrepreneurship

Tough competition

Riding the highs and lows of the market

Finding the right product and service to sell

Providing for your own health insurance

It is important to decide what nursing service you want to provide and develop solid

business plan.

Personal savings is used to cover initial start-up expenses, and plan to develop marketing

strategies to spread the word about your business.

Process of Establishing a Business Plan

Nursing Process Business Process

Assess Develop an idea/concept: short term versus long term.

Perform a market survey and feasibility study: determine

consumer, clientele, location, and business forecast.

Identify resources available: financial, technology and business

support.

Plan Develop market strategies and financial plan based on market

survey and feasibility studies.

Page 17: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

Develop product information: literature, brochure and pamphlets.

Develop advertising/public relation methods and materials.

Schedule appropriate time to deliver product information and

services.

Implement Implement business concepts: direct and indirect methods with

follow up (mailings, telephone, internet).

Perform service/deliver products or service.

Evaluate Perform periodic assessment of business plan: monthly’

biannually and annually.

Identify strengths and weaknesses and implement changes.

Elements of Business Plan

Resources

- Financial, Technology, and Business support services

Expenses

- Labor, Supplies, Fees, and General and administrative

Revenue

- Direct results of services or products provided and sold

Page 18: Membership in Professional Organization, Personal Image Building, Self-Governance, Independent Nursing Practice, Evidence-Based Practice, Nurse Entrepreneur

REFERENCES

Kelly-Heidenthal, Patricia. Nursing Leadership and Management. 2nd Edition. U. S. A.: Delmar

Thomson Learning. © 2003.

Rowland, Howard S. and Rowland, Beatrice L. Nursing Administration Handbook. 3rd Edition.

U. S. A.: Aspen Publishers. © 1992.

Tappen, Ruth. Essentials of Nursing Leadership and Management. U. S. A.: F.A. Davis

Company. © 2004.

Tomey, Ann Marriner. Guide to Nursing Leadership and Management. 8th Edition. Canada:

Mosby, Inc. © 2009.

Yena, Donna. Career Directions. U. S. A.: McGraw-Hill. © 1997.

Yoder-Wise, Patricia S. Leading and Managing in Nursing. 3rd Edition. U. S. A.: Mosby, Inc. ©

2003.