Mercer Healthy

Sets the Pace With a mission to provide for our community, Mercer Health must work as a team to care for its patients. Individual employees of individual departments provide tangible services . One employee provides an MRI, while another takes a patient's blood pressure. Another employee starts an IV, while another sets up a CPAP machine and yet another cleans the patient's room. Individually these employees have important tasks, but together, the members of the Mercer Health team have the intangible ability to touch the lives of the members of our community. It is the

team that sets the pace for the health of the patient and the community.

At Mercer Health, our goal is to provide for our community's way of life by delivering healthcare services that improve the health of our individual citizens and the overall health of our community. This commitment has not and will not change which is evident in the annual report found inside this newsletter. We thank you for your support and we look forward to setting the pace to a healthier community in 2015 .

Below: Part of the Mercer Health team that provided medical services at the Inaugural Grand Lake Marathon in September. Above: A group runs in one of the Mercer Health 5K Challenge races this summer.

*Fiscal Year 2014 runs fromAprill, 2013 to March 31,2014.

Setting the Pace for a Healthier Community in 2015 Our commitment to the health of the community will continue in 2015. Some of the education and events we will provide include:

• Educational Classes and Support Groups - Childbirth Classes - Diabetes Support Group - Healthy Living Series - Ostomy Support Group - Weight Management Center Classes and Support Group

• Health Fairs and Health Screening Events - Mercer Healthy Living Expo - March 7, 2015 - Mercer County Fair - Fall Lab Fest - October 2015 - Healthy Kids Day - November 2015

• Mercer Heath SK Challenge

• Official Medical Provider of the Grand Lake Marathon

• Neighborhood Nurse - free health screenings including: - Blood Pressure - Blood Sugar - Osteoporosis - Dermascan

• Free Prostate Screenings

• Free Clinical Breast Screenings

• Flu Shot Clinics

• And Much More!

Dear Community Members:

As a community anchor for over 60 years , Mercer Health understands its responsibility as community stewards by providing and supporting quality wellness initiatives and healthcare services , quality employment and strong economic support. Mercer Health is uniquely positioned to impact our community as a non-profit , community owned and locally governed hospital and healthcare system.

As benefactors of the healthcare services provided by Mercer Health and as investors in the Mercer Health organization, our focus is on you as individual community members and as a unified community. Our goal is to provide for our community's way oflife by delivering healthcare services that improve the health of our individual citizens and the overall health of our community.

As we continue to move forward as an organization, Mercer Health is taking the lead at setting the pace for a healthier community. Inside this newsletter you will find our annual report revealing the number of times we touched people in our community, lending our hands to serve them. More than a number or statistic , these are the people who relied on Mercer Health to be there. Thank you for your continued support.

Respectfully,

Lisa Klenke , CEO

Fiscal Year 2014 Stats (April 1, 20 13-March 31, 2014)

Births 367

Admissions 1,913

ER Visits 10,581

Doctors' Care Visits 9,659

Surgical Patients 2153

Home Care Visits 4,070

Outpatient Visits, Testing and Therapy X-ray and Medical Imaging Services

General Radiology Scans 13,769

Ultrasounds 2,912

Nuclear Medicine Scans 452

CTScans 4,119

MRls 1,593

Laboratory Tests 373,896

Cardiac Testing

EKG/EEGs 4,028

Stress Tests 193

Holter Monitoring Tests 255

Echo-Cardiographs 586

Cardiopulmonary Rehab Visits 3,310

Sleep Studies (at Sleep Care Center) 219

Disease Management Clinic Visits 2,488

Therapy Visits

Physical Therapy 17,690

Occupational Therapy 2,909

Speech Therapy 1,444

Outpatient Center Visits 3,383

Community Events and Outreach Neighborhood Nurse Visits 918

Total Community Members Served at Community 1,905 Outreach Events

Local Businesses Served with Occupational Health 373 and Wellness Services

Total Number of Health Fairs, Educational Events and 219 Support Groups Offered

The Mercer Health Team Physicians

Employees

Volunteers

99

566

200

The Joint Commission

Top Performer on Key Quality Measures· 2013

We are proud to be one of only 1 ,224 accredited hospitals nationwide to be recognized as a 2013 Joint Commission Top Performer on Key Quality Measures®.

Relief is Here! • ENT surgical procedures done at Mercer County Community Hospital: Dr. Suri Vanan, of Van an ENT & Sinus Center, located at 801

Pro Drive, Celina, brings more than 24 years of experience to the area including:

- Eartubes - Ear drum perforation repai r

• ENT treatment services done at the Celina office: - Ear, nose, throat and sinus disorders

- Tonsils and adenoid removal - Laser removal of oral cavity and laryngeal conditions

• Head and neck masses and malignancies - Sinusitis and polyps - Thyroid/parathyroid - Salivary gland

If you are looking for an ENT, Dr. Vanan and his team are here to help! To schedule an appointment or if you have any questions, please call 419-586-6480.

Dr. David Rosado has joined the Mercer Health OB/GYN physician team Dr. David Rosado, OB/GYN, is definitely passionate about "delivering babies". He has practiced in Washington Court House, Ohio and Coshocton, Ohio, leaving both of those practices when the birthing centers at the local hospitals closed. Dr. Rosado has begun seeing patients in offices in both Celina and Fort Recovery. His Celina office location is in the Community Medical Center located at 950 S. Main St., Celina, Ohio and can be reached at 419-586-1118. His Fort Recovery office is located at 1830 Union City Rd., Ft. Recovery, Ohio and can be reached at 419-375-2939.

Meet Mobee the Giraffe Having state-of-the-art x-ray and imaging equipment is important for accurate and efficient diagnosis of patients. Having fun x-ray equipment is also a perk! Recently, Mercer Health obtained Mobee the giraffe, a Siemens, model Mobilett XP, x-ray machine. Mobee is:

• Portable and wireless so radiology technologists can be more efficient with their workload .

• Fast! Within 10 seconds, the x-ray image is displayed, versus other machines that can take minutes to display an image. So, if another image is needed, it can be taken right away, eliminating the need for patients to wait.

• Lightweight and compact yet offers one of the longest arm ranges of any imaging machine.

Sara Bruening, Director of Medical Imaging Services at Mercer Health states, "We had the option to get the new x-ray machine with or without the giraffe design. We thought why not get something fun and hopefully make the thought of having to get an x-ray a little more fun ."

Mercer Health continues to reinvest in its diagnostic equipment with the recent purchases of new imaging equipment at both Mercer County Community Hospital in Coldwater and the Community Medical Center located on 127, south of Celina.

Mercer Health Family Care -Coldwater moving to new location Mercer Health Family Care - Coldwater, the office of Dr. Michelle Winner and Linda Wellman, CNP, will be moving from its current location , just south of Mercer County Community Hospital, to a newly renovated office in the northwest comer of Mercer Health West Campus, formerly Briarwood Manor. The office will be accessible from a private entrance with parking also available in the northwest parking lot of the building. The office can be contacted at 419-678-2381.

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Gold Standard Certification and Support for Specialized Service Kendall Alig, RN, at Mercer Health recently completed her certification for Wound, Ostomy and Continence Care, credentialing her with the gold standard for this specialized care. Alig joins Michelle Ashman, CNP, WCOCN, at Mercer Health's Disease Management Clinic, as a CWOCN (certified wound, ostomy and continence nurse) . Both Alig and Ashman are nationally board certified through the Wound, Ostomy and Continence Nurse (WOCN) certification board, providing optimal patient care in mUltiple health settings providing acute and rehabilitative care for people with selected disorders of the gastrointestinal, genitourinary and integumentary systems. With highly specialized expertise, Wound, Ostomy and Continence (WOC) nurses provide direct care to people with abdominal stomas, wounds, fistulas, drains, pressure ulcers, other complicated wounds and continence disorders.

"Without Michelle and Kendall's expertise, patients would have to travel much further to get the care they need to sustain their lives," states Jodi Homan, supervisor of Mercer Health's Community Medical Center and the Disease Management Clinic.

Together Ashman and Alig have started an Ostomy Support Group, unique to the area. The group covers topics on ostomy care and ostomy appliances and meets the fourth Monday of every other month. The next meeting will be on Monday, December 22nd. For more information, contact Mercer Health's Disease Management Clinic at 419-586-9657.

Amy Homan, CNP has joined Mercer Health Family Care - Celina Amy Homan, CNP has joined Dr. Philip Masser and Nancy Wolters, CNP at Mercer Health Family Care - Celina, which is located at 801 Pro Dr., Celina. Homan previously worked as a registered nurse at Mercer Health before practicing in Lima as a Certified Nurse Practitioner. Homan is originally from Mercer County, now living in Celina with her husband and children. To call Mercer Health Family Care - Celina, call 419-586-3113.

Over 600 Patients Received Services from Mercer Health Home Care and Medical Equipment in Past Year

"We continue to grow each year providing services to more and more people in their homes . This past year we served over 600 patients with skilled nursing services and medical equipment including oxygen, CPAPs, walkers, beds and much more ." states Sharon Muhlenkamp, Director of Home Care and Medical Equipment at Mercer Health. "As an extension of the care provided at Mercer County Community Hospital, resources and information are shared with ease creating seamless transitions for patients leaving the hospital for home. We encourage the community to visit our showroom in Celina in the Chief Plaza or to call Mercer Health Home Care and Medical Equipment at 419-584-0143 ."

Setting the Pace "Providing quality, accessible care requires a commitment to improving access, coordination and delivery of healthcare. Simply, if we want the citizens of our community to be healthy, we need to set the pace." states Penny Cooper, VP of Quality at Mercer Health. "Our teams have been working hard to take healthcare to the next level in our community." Quality initiatives include:

• "Safe Sleep is Good4Baby" is a statewide initiative supported by the Ohio Hospital Association (OHA). Ohio has one of the worst infant mortality rates in the nation, ranked 47th with a rate of 7.6 in 2012. As a participant of the campaign, Mercer Health is taking many steps including modeling safe sleep practices in the hospital; counseling new parents and families about safe sleep, and providing parents with a safe sleep diaper bag, sleeper, board book and educational materials; and advocating and educating in the community about the importance of safe sleep.

• Partnership for Patients is a national CMS initiative, supported in Ohio by OHA, to improve the quality, safety and afford­ability of health care for all Americans. Mercer Health has been recognized as I of 8 hospitals in Ohio for its extraor­dinary achievement by accomplishing a reduction of Hospital Acquired Conditions (HACs) and/or decrease in hospital readmissions .

Volunteers Offer a Unique Service with a Special Mission "Annually the volunteers donate about $15,000 towards equipment and other projects within the Mercer Health organiza­tion." states Jane Stammen, Director of Volunteers at Mercer Health. "We hold fundraisers like our annual Easter Bake Sale, Holiday Open House and Chicken Dinners. We also manage the Hospitality Gift Shop which not only offers an opportunity for visitors to buy gifts for hospitalized loved ones but also offers the community a unique shopping experience."

Stammen states, "We offer a unique service with a special mis­sion. We have annual projects like the purchase of gifts for all pediatric patients but we also have many projects that we are continually working towards . Some of the larger gifts we have been able to provide to the hospital are the six Staxi transport wheelchairs donated this fall and also ER stretchers and mechani­cal depression devices for CPR in the ER."

"There are a variety of ways volunteers can support Mercer Health . We have chaplains, surgical hosts , sewing volunteers,

Be a Part of the Future of Local Healthcare! The MED (Medical, Educational and Development) Founda­tion of Mercer Health provides financial support to further enhance the services at Mercer Health, ultimately supporting the future of care provided to our community. The past year, the MED Foundation has:

• Awarded over $14,000 in scholarships to 16 local high school graduates furthering their education in health care. Scholar­ships were awarded to at least one student from each of the six schools in Mercer County. Over $200,000 has been awarded to local students since the inception of the program in 1992.

• Contributed to LUCAS® Chest Compression System, designed to help improve outcomes of sudden cardiac arrest victims and improve operations for medical staff.

The LUCAS® Chest Compression System was obtained through a combined donation totaling $12,000 from Mercer Health's Volunteer Association, the MED Foundation and the Yaney Heart Fund managed by the Mercer County Civic Foundation . "The LUCAS System has already paid for itself," shares Dr. Craig Dues , a physician at Mercer Health's Emergency Room .

"We have already saved one life with it. As far as 1 know, we are the only emergency room and hospital in the area utilizing a LUCAS Chest Compression System."

• Obtained donations from local community members to allow for the renovation of the former Meeting Room 1

• LEAPT (Leading Edge Advanced Practice Topics), a compo­nent of the Partnership for Patients initiative, allows a subset of participating hospitals to create tested strategies to measure and improve outcomes for patients. Specifically, Mercer Health is involved in developing and sharing best practices for advances in reducing hospital readmissions with a focus on health literacy.

"We take our responsibilities seriously. We continue to demon­strate compliance with all our performance standards from The Joint Commission, our accrediting agency. In fact, this fall we earned our Gold Seal of Approval® from The Joint Commission, which is awarded for a three-year period and reflects our com­mitment to providing safe and effective patient care through the evaluation of standards related to several areas including emer­gency management, environment of care, infection prevention and control , leadership and medication management. Staff from across the organization continue to work together to develop and implement approaches that have the potential to improve care and set the pace for health for the patients in our community."

patient services volun­teers , gift shop sales associates and so much more." If anyone would like more information on Volunteer Services at Mercer Health, contact Jane Stammen at 419-678-5132.

and 2 used for meeting and educational purposes at Mercer County Community Hospital. The larger room was renamed the "Luken Room" after Mr. Richard Luken and his wife, Louise, long-time community members and supporters of Mercer Health. The board room was renamed 'The Bertha Sanderell Room" . Ms . Sanderell was a lifelong resident of Recovery Township, serving as a member of the Board of Governors of the Mercer County Joint Township Community Hospital for a number of years in the late 1970s and early 1980s. In addition, Ms. Sanderell was a charter member of the Friends of the MED Foundation, until she passed away in November 2010.

• Memorialized the former Annex Building which housed the nuns operating Our Lady of Mercer Hospital, now known as Mercer Health, with a monument near the West Entrance of Mercer County Community Hospital .

Help enhance the future of local heaIthcare services by supporting the MED Foundation. The MED Foundation offers a variety of giving levels and opportunities for potential donors. For more information about how you can give to the MED Foundation, call 419-678-5679.

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mercerhealth and website at www.mercer-health.com for updates on the latest health information.

During the past year, Mercer Health has enhanced services and updated equipment to better meet the health needs of our community, maybe that is why more people would recommend Mercer County Community Hospital than any other hospital within 50 miles. See inside for our annual report to the community.

Mercer Health

PRSRT sm u.s. POSTAGE

PAID CELINA, OH PERMIT NO. 47

This publication in no way seeks to serve as a substitu te for professional medical care. Consult your physician before undertaking any form of medical trea tment or adopting any exercise program or dietary guidelines.

~'1Jaiod~~ ~JeaJu/

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9

Mercer Health Weight Management Center surgical patients have lost over 2,510 pounds since the program began in 20 II .

Total weight loss is over 2,510 pounds.

The average patient is 18 months post-op.

The average patient has lost & kept off 44.1 Ibs.

Average Excess Weight Loss is 39.6%.

Non-surgical weight loss options are also available, including Medifast", the weight loss program used by Adam Clutter of Celina, one of seven winners ofthi s year's national "Happy Afters" Medifast"

weight loss contest. Scan thi s

Thinking about a happier, healthier new year? Whether you set a

goal to lose 10,25 or 100

pounds, Mercer Health 's

Weight Management Center

has an option for you. Want

proof? Ask our patient ,

Adam Clutter from Celina,

who was a winner in thi s

year 's national "Happy

Afters" Medifast® weight

loss contest. That could be you! Begin your weight

loss journey today by calling Mercer Health ' s

Weight Management

Center at 419-678-THIN. "RelOl,lltsvary. Typical weight loss is 2-5lbs the QR ccxle to hear Adam's story. first 2 weeks and 1-2 Ibs each week thereafter.

Beginning January 5th, 2015 Doctor's Urgent Care located at the

Community Medical Center will change its hours to:

Monday - Friday: 6 p.m. - 11 :30 p.m.

,,'- ' .-~ "'" . ~ 'I. _

---• _ .... ......... - I • ~,

Weekends and Holidays: 1 :30 p.m. - 9:30 p .m.