Oracle RetailCrossTalk

Oracle Retail Merchandise Operations Management

RETAIL

SUITE INCLUDES: tOracle Retail

Merchandising System

tOracle Retail Price Management

tOracle Retail Sales Audit

tOracle Retail Trade Management

tOracle Retail Invoice Matching

RELATED PRODUCTS: tOracle Retail

Allocations

tOracle Retail Analytics

tOracle Retail Workspace

Retailers in all segments and of all sizes suffer a common problem: restricted growth at the hands of antiquated or unconnected systems that dont facilitate visibility, promote efciency, or enable change across their retail business. This has proven a difcult challenge for retailers to address, and the effects are often as painfully obvious to consumers as they are frustrating for the retailer. Inconsistent pricing between channels, a lack of cross-channel inventory visibility, or simply the inability to open operations quickly in a new country are just a few examples.

The solution is theoretically simple: unify product, price and inventory management, while providing one source of transaction information across the business. This facilitates not only the delivery of a consistent brand experience, but provides the basis for seamless supply chain execution across channels, brands and countries. The alignment of new technologies with progressive business processes enables true competitive differentiation and the ability to drive growth.

Creating Your Experience Platform

Our perspective is that all operations should be aligned and all redundant silos of information eliminated to achieve a thoroughly connected experience for business users and customers alike. In order to do that, you need to:

rConnect interactions by creating a unified experience across the store, web, mobile, and call center channels.

rGain actionable insight to make smarter decisions across your business.

rOptimize operations to automate end to end processes, take advantage of economies of scale, and align the business around strategic customer-centric KPIs.

It takes all three working in unison to create a new experience; focusing on just the connected customer experience will only provide limited benefits if insight and operations are not aligned. You need to create an experience platform that is tuned to your

specific business strategy, so that it truly becomes your experience platform.

Oracle Retail Merchandise Operations Management

At the core of Your Experience Platform is Oracle Retail merchandise operations management, a comprehensive set of integrated, modular solutions that support buying, pricing, inventory management and inventory valuation across channels, brands and countries.

Oracle Retail merchandise operations management not only enables the strong business performance that allows retailers to grow, it removes the constraints for growth so often found in legacy retail solutions. The robust functionality and highly scalable architecture of the merchandise operations management solutions provide the platform to support retail growth through acquisitions, international expansion, and/or the addition of new formats, assortments, and channels.

In the cross-channel marketplace, Oracle Retail merchandise operations management is the backbone of successful retail operations. It consolidates all types of product, price and inventory information, and supports the movement of products to efficiently satisfy customer demand. Oracle Retail merchandise operations management contributes to improved profitability and customer satisfaction by:

rEnsuring price alignment to corporate strategy by channel, brand or region

Oracle Retail Merchandise Operations Management

rProviding timely and accurate inventory information regardless of touchpoint

rEnabling supply chain execution, driven by plans and forecasts

rManaging accounting for cross channel interactions

rCapturing a consolidated view of sales and returns across all channels

A key advantage of Oracle Retail merchandise operations management is that it provides a single source for consolidated transaction information across your retail organization. Especially when paired with Oracles leading business intelligence solutions, Oracle Retail merchandise operations management enables better business visibility, coordinated cross-functional processes and efficient exception management. It provides retailers with the insight to understand which factors are driving the performance of merchandise across channels, and therefore enables better business decisions.

For retailers, making effective merchandising choices is fundamental to achieving profitable growth. With Oracle Retail merchandise operations management, revenues are increased by:

rImproving inventory availability

rSetting a competitive, responsive, pricing strategy

rEnabling science-driven supply chain execution

rDifferentiating offers to specific customer segments and channels

And costs are lowered by:

rKeeping data consistent and accessible

rAligning execution with plans

rAutomating previously manual processes

rProviding visibility to the actual item cost

rReducing markdowns and waste with tighter processes and better distribution across your retail network.

Merchandising: Key To Your Experience Platform

Oracle Retail merchandise operations management connects interactions by aligning corporate, channel and category marketing strategies and providing accurate, timely stock information across the enterprise. It brings actionable insight to retailers through robust analytics on all core merchandising transactions, and provides the mechanism to execute on the insights gained through the science-driven Oracle planning, forecasting and optimization solutions. Operations are optimized as a result of the simplification and automation of key merchandising and supply chain processes which crucially, also have the ability to adapt as the business changes.

All of these features work hand-in-hand with Oracle Retail analytics, Oracles next-generation business intelligence and data warehousing solution, and Oracle Retail Workspace, a user engagement platform for inter-acting with Oracle applications, analytics and all types of external data. Oracle Retail analytics empowers retailers to make better decisions by answering key questions related to store, supplier and product performance, promotion effectiveness, as well as sales and profit trends. Oracle Retail Workspace supports configurable role-based user dashboards, enables single sign-on and provides the ability to access the applications in the context of specific analysis or workflow. Together with the merchandising

solutions, Oracle Retail analytics and Oracle Retail Workspace offer exceptional business value and provide a superior, tailored user experience that truly connects interactions, gives users actionable insight and optimizes business operations.

Finally, Oracle Retail merchandise operations management features a highly scalable, modular architecture that allows you to focus on the most relevant aspects of your business first. This contributes to a lower cost of implementation, mitigates risk and provides quicker business value. With merchandise operations management from Oracle, you can:

rConsolidate your data into single source of information

rMake that data accessible to the right people across the touch points

rAnalyze your business performance to personalize merchandise and offers

rEnhance human decision making with automation

rInnovate with new products and services

rExpand into new countries and additional formats.

CONTACT US To learn more about Oracle Retail and Oracle Retail merchandise operations management, please visit oracle.com/goto/retail or email oneretailvoice_ww@oracle.com to connect with an Oracle representative.

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