17
Mercy Maricopa Integrated Care BH Service Delivery to Children in Foster Care August 7, 2017

Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

  • Upload
    others

  • View
    13

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Mercy Maricopa Integrated Care

BH Service Delivery to Children in Foster Care

August 7, 2017

Page 2: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Summary of Measures Quarterly trend data for 4/1/2016 - 3/30/2017

• Penetration Rate

• Top 5 Utilized Services by units

• Crisis Services Utilization – 2 hour response (performance vs contract requirement)

• Rapid Response – 72 hour response (performance vs contract requirement)

• HCTC Utilization - # of foster children, average LOS

• Respite Utilization

• Reunification Services

2 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 3: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Trended Quarterly CMDP Penetration Rate

3 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 4: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

CMDP Top 5 Service Utilization

4 Reaching across Arizona to provide comprehensive quality health care for those in need

0

50000

100000

150000

200000

250000

Apr-Jun 2016 Jul-Sep 2016 Oct-Dec 2016 Jan-Mar 2017

CASE MANAGEMENT EACH 15 MINS SKILLS TRAINING AND DEVELOPMENT PER 15 MINUTES

BEHAVIORAL HEALTH CNSL&THERAPY PER 15 MINUTES UNSKILLED RESPITE CARE NOT HOSPICE; PER 15 MIN

HOME CARE TRAINING FAMILY; PER 15 MINUTES CRISIS INTERVENTION SERVICE; PER 15 MINUTES

Page 5: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Crisis Services

5 Reaching across Arizona to provide comprehensive quality health care for those in need

65

58

50 45

52 57 58

53 53 52 56

52

120 120 120 120 120 120 120 120 120 120 120 120

10

30

50

70

90

110

130

April'16

May'16

June'16

July'16

Aug'16

Sept'16

Oct'16

Nov'16

Dec'16

Jan '17 Feb'17

Mar'17

Min

ute

s

Crisis Mobile Teams Average Response Time in Minutes

Average Response Time (minutes)

Contract Requirement (minutes)

Page 6: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Rapid Response

6 Reaching across Arizona to provide comprehensive quality health care for those in need

64

53 49 50

45 44

50 51 50

42 44

48

72 72 72 72 72 72 72 72 72 72 72 72

0

10

20

30

40

50

60

70

80

Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sept-16 Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17

Performance

Contract Req.

Average Rapid Response Time

Ho

urs

Page 7: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

HCTC Utilization

7 Reaching across Arizona to provide comprehensive quality health care for those in need

There were a total of 94 Foster Children in an HCTC level of

care from April 2016 to March 2017.

The average length of stay for Foster Children discharging

from HCTC between April 2016 to March 2017 was 143

days.

Page 8: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Respite Utilization

8 Reaching across Arizona to provide comprehensive quality health care for those in need

235

255 250

304

0

50

100

150

200

250

300

350

Q3 2016 Q4 2016 Q1 2017 Q2 2017

Foster Care Respite Utilization

# of

mem

ber

s

Page 9: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Respite Utilization

9 Reaching across Arizona to provide comprehensive quality health care for those in need

# of

unit

s

0

20

40

60

80

100

120

140

160

180

Q3 2016 Q4 2016 Q1 2017 Q2 2017

141

177 178

141

Unskilled Respite Care; > 12 hours

0

2000

4000

6000

8000

10000

12000

14000

16000

18000

Q3 2016 Q4 2016 Q1 2017 Q2 2017

11449

14824 13971

16474

Unskilled Respite Care; per 15 minutes

# o

f unit

s

Page 10: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Reunification Services

10 Reaching across Arizona to provide comprehensive quality health care for those in need

Outreach and engagement of the biological family often begins with Rapid Response

With guardian's permission, rapid response reaches to the biological parents to gather information and assist them in connecting with services

Mercy Maricopa collaborated with co-located providers at three "DCS Model Offices" to implement the CMDP Project targeted to engage the biological parents of the youth taken into DCS custody. The Projects includes parent mentors and/or family support partners to engage parents more effectively and has an extended family-focused assessment and planning process.

We often see families turn to the Family Run Organizations for support. Mercy Maricopa is implementing the “No Wrong Door” initiative which will allow Family Run Organizations to complete a specialty assessment and implement services immediately

Development of the Family Center of Excellence

A center that can address the physical health and behavioral health needs of youth in the Maryville area with the goal to decrease time youth are in DCS custody or prevent DCS removals.

Page 11: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Network Development

Mercy Maricopa has expanded services for youth in the following areas:

Continues to extend contracts with Out of County Providers for outpatient services

for DCS Youth who are placed outside of Mercy Maricopa areas

In the process of increasing residential and outpatient services for youth with sexually maladaptive behaviors

Developing two Autism Spectrum Disorder Center for Excellence The Centers of Excellence are designed to diagnose and treat individuals with Autism Spectrum Disorder

or those at risk. One of the centers will be an integrated clinics so it will have the ability to address the physical health and behavioral needs of youth on the autism spectrum or at risk

Developing a Family Center of Excellence A center that can address the physical health and behavioral health needs of youth in the Maryville area

with the goal to decrease time youth are in DCS custody or prevent DCS removals.

Expanded specialty programs targeted to serve LGBTQ Youth

11 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 12: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Network Development

Mercy Maricopa continues to have providers co-located at the DCS Offices under the CMDP Model

The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers that are involved in the child welfare system and enrolled in CMDP.

Mercy Maricopa continues to require all CMDP youth to receive services for one year with a minimum of a monthly contact.

Mercy Maricopa facilitates ongoing meetings with Providers and DCS Staff involved in the Family Engagement Model to identify solutions to barriers in the process and establish measurable outcomes.

Mercy Maricopa is collaborating with the local police departments and the Department of Child Safety to establish a process to connect youth who have been identified as sex trafficked with specialized residential and outpatient behavioral health services.

12 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 13: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Stakeholder Engagement Regular Collaborative Meetings

DCS/CMDP Executive/Administrative/Regional

CMDP CCR

High Cost High Needs

DCS sites: Co-location Collaboration Meeting

Family Engagement Meeting

DCS Stakeholder Meetings

DCS IV-E Waiver and improvement initiatives

Workgroups Foster, Adoptive and Kinship Oversight

Transition Age Youth Meeting

Juvenile Justice Workgroup

Safe Reduction Workgroup

ASD Workgroup

Fostering Sustainable Connections – Statewide Implementation Team Meeting

13 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 14: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Training

14 Reaching across Arizona to provide comprehensive quality health care for those in need

Navigating Behavioral Health Services Foster Care Forums Date Total Trained

Family Foster Forum April-June 2016 65

Family Foster Forum July-September 2016 49

Family Foster Forum October –December

2016 190

Family Foster Forum January-March 2017 65

Page 15: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Training

Foster-Adoptive Trauma Informed Care Training Series Date Total Trained

Foster and Kinship Trauma Informed Care

April-June 2016 47

Birth to Five: FIC Strategies and Techniques- FIC

July-September 2016 118

Overview of Trauma Strategies and Techniques

Birth to Five

October –December 2016 45

Trauma-Informed Care for Children Involved with DCS Positive Behavioral Interventions and Supports

Trauma-Informed Care: Birth-to- Five Children with Autism Concerns-Interventions

January-March 2017 104

15 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 16: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Training Training for DCS Group Homes and Foster Care Licensing Date Total Trained

Calming Children In Crisis Overview of Substances Trauma Informed Care

Self- Awareness Understanding Attachment and Trauma

PBS Principles- Foothills Aquatics Psychopharmacology – FIC

Communicable Diseases

April-June 2016 176

Communicable Diseases Attachment

Laws, Ethics and Standards Psychopharmacology

Side Effects of Medication

July-September 2016

71

Calming Children in Crisis Trauma Informed Care

Working with DCS Involved Children Strengths, Needs, Cultural Discovery

Positive Behavior Support Residential Youth Care Worker

Psychopharmacology for Group Home Workers Overview of Communicable Diseases in Children

October –December 2016

158

Psychopharmacology for Group Home Workers Residential Youth Worker

Sex Trafficking Substance Use Concerns for Group Home Workers

Trauma-Informed Care: Working with Children Involved with DCS Cultural Competency 101

Mandated Reporting Understanding the Unique Behavioral Health Needs of Children and Families Involved with Department of Child Safety

Standards of Care, Ethics for DCS-Licensed Group Home Workers

January-March 2017

143

16 Reaching across Arizona to provide comprehensive quality health care for those in need

Page 17: Mercy Maricopa Integrated Care - azahcccs.gov · The Projects outlines a comprehensive behavioral health program model that meets the needs of the children, youth, families and caregivers

Domestic Child Victim Sex Trafficking Treatment and Intervention Initiative

Collaboration with Phoenix Police Department Vice Squad and DCS/CMDP and Mercy Maricopa to provide identification, assessment, intervention and treatment to DCS identified child victims of Domestic Sex Trafficking

Provide 23 hour specialized evaluation upon identification of Child Victim by Phoenix Police Department Vice Squad, through partnering with St. Luke's Observation Services Children and Adolescence Unit

Specialized Assessment to identify immediate needs and on-going treatment recommendations for the child

Treatment and Intervention for the child victim can include but is not limited to: Inpatient Hospitalization

Behavioral Health Inpatient Facility

Community placement with wrap services specific to serve this population

Trauma Therapy

Sex Trafficking Awareness and Recovery Group (STAR) and counseling

17 Reaching across Arizona to provide comprehensive quality health care for those in need