4
(21,154,155 13 section 7 440 21 15 21 18 441 154 16 154 19 1343 17 1 12 442 155 18 155 2 10 444 156 19 age 2 11 445 108 20 age 2 12 446 250 21 age 2 13 447 251 22 age 2 14 721 23 721 1 15 252 24 252 2 16 1255 25 1255 1 244 26 age 2 17 231 27 age 2 18 1214 28 age 2 19 1215 29 age 2 20 717 30 717 1 21 166 90 166 2 22 1293 31 1293 2 23 718 32 718 1 24 247 33 age 2 25 248 34 age 2 26 167 35 age 2 27 168 36 age 2 28 279 37 1 bus 1 29 280 38 1 bus 2 30 605 39 1 2 31 1504 40 9999 32 41 section 33 104 42 104 1 34 172 43 172 1 35 173 44 173 1 36 271 45 formula 37 174 46 174 1 38 175 47 175 1 39 272 48 formula 40 49 section 41 228 50 228 1 42 242 51 242 1 43 1296 52 1296 2 44 53 section 45 229 54 229 1 46 243 55 243 1 47 1297 56 1297 2 48 57 section 49 177 58 177 1 50

Metric of Complaint Aer TAB

Embed Size (px)

DESCRIPTION

test

Citation preview

Page 1: Metric of Complaint Aer TAB

(21,154,155,156,108,250,251,721,252,1255,244,231,1214,1215,717,166,1293,718,247,248,167,168,279,280,605,104,172,173,271,174,175,272,228,242,1296,229,243,1297,177,331,332,282,283,281,284,1343)13 section 7

440 21 15 21 1 8

441 154 16 154 1 9

1343 17 1 12

442 155 18 155 2 10

444 156 19 age 2 11

445 108 20 age 2 12

446 250 21 age 2 13

447 251 22 age 2 14

721 23 721 1 15

252 24 252 2 16

1255 25 1255 1

244 26 age 2 17

231 27 age 2 18

1214 28 age 2 19

1215 29 age 2 20

717 30 717 1 21

166 90 166 2 22

1293 31 1293 2 23

718 32 718 1 24

247 33 age 2 25

248 34 age 2 26

167 35 age 2 27

168 36 age 2 28

279 37 1 bus 1 29

280 38 1 bus 2 30

605 39 1 2 31

1504 40 9999 32

41 section 33

104 42 104 1 34

172 43 172 1 35

173 44 173 1 36

271 45 formula 37

174 46 174 1 38

175 47 175 1 39

272 48 formula 40

49 section 41

228 50 228 1 42

242 51 242 1 43

1296 52 1296 2 44

53 section 45

229 54 229 1 46

243 55 243 1 47

1297 56 1297 2 48

57 section 49

177 58 177 1 50

Page 2: Metric of Complaint Aer TAB

N 331 59 age 2 51

N 332 60 age 2 52

282 61 282 1 53

283 62 283 1 54

281 63 281 2 55

EndRow 284 64 age 2 56

Page 3: Metric of Complaint Aer TAB

ComplaintsNew Complaints opened (created) in period Count iTrak,Trackwise

Complaints closed in period Count iTrak,Trackwise

Complaints Closed in Period (NAC) Count Autocalc

Total # of Open Complaints Count iTrak,Trackwise

Aging Total Open P50 (days) Days Autocalc

Aging Total Open P95 (days) Days Autocalc

Complaint C/T P50 Days (3 month) Autocalc

Complaint C/T P95 Days (3 month) Autocalc

Total # of New Hazardous Complaints Count Trackwise

Total # of Open Hazardous Complaints Count Trackwise

Total # of Closed Hazardous Complaints Count Trackwise

Hazardous Complaint Open P50 Days Autocalc

Hazardous Complaint Open P95 Days Autocalc

Hazardous Complaint C/T P50 Days (3 month) Autocalc

Hazardous Complaint C/T P95 Days (3 month) Autocalc

Total # of New Hazardous Investigations Count Trackwise

Total # of Open Hazardous Investigation Count Trackwise

Total # of Open Hazardous Investigation > 45 days Count Trackwise

Total # of Closed Hazardous Investigations Count Trackwise

Hazardous Investigation Open P50 Days Autocalc

Hazardous Investigation Open P95 Days Autocalc

Hazardous Investigation C/T P50 (days) Days (3 month) Autocalc

Hazardous Investigation C/T P95 (days) Days (3 month) Autocalc

P1 Trigger Investigations (New in Period) Count Manual

P1 Investigation Age Count Manual

# RAC changes Post Release (M4) Count Manual

List Oldest 5 Complaints Link to List iTrak, Trackwise

Adverse Events# events (in the period) Count Manual Input Tool

# Late Reports(803) to FDA Count Manual Input Tool

# Late Reports to Globally (non-FDA) Count Manual Input Tool

Total # Late Reports (FDA+Global) Count - No Drill Spreadsheet

# Reports to FDA Submitted Count Manual Input Tool

# Global Reports (non-FDA) Submitted Count Manual Input Tool

Total # Global Rpts (FDA+Others) Submitted Count - No Drill Spreadsheet

Events with Deaths

Death (Events) Count Manual Input Tool

# GE Cause - Deaths Count Manual Input Tool

Event Investigation - Death - Pending Count Autocalc

Events with Serious Injury

Serious Injury (Events) Count Manual Input Tool

# GE Cause - Serious Injury Count Manual Input Tool

Event Investigation - Serious Injury - pending Count Autocalc

Reports - All Others

Malfunction/Other (Events) Count Manual Input Tool

Page 4: Metric of Complaint Aer TAB

Aging (P50) Open Investigations - Malf/Other Count-No Drill Manual Input Tool

Aging (P95) Open Reportable Investigations - Malf/Other Count-No Drill Manual Input Tool

# New ARO Count Trackwise

# Closed ARO Count Trackwise

# ARO Open Count Trackwise

ARO - Aging P50 Count - No Drill Trackwise