Mgmt. Intro (Sec 1-2)

8/14/2019 Mgmt. Intro (Sec 1-2)

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Prof. Manu Priya Gaur [email protected]

"Management knowledge islike the air you breath youcannot measure it, touch it,or see it but no organization

can survive without it.- Keki B. Dadiseth.Former chairman, HLL

8/14/2019 Mgmt. Intro (Sec 1-2)


Af ter completing this session you should be able to :

To de f ine management in several di ff erent ways.

To understand nature & purpose of

management.Understand importance o f management to society &individual.

To list & de f ine the basic management f unctions A n understanding o f three levels o f management &their relative importance

A n understanding o f management process.

To understand the application o f managementconcepts & making management e ff ective.

Learning Objectives

8/14/2019 Mgmt. Intro (Sec 1-2)


W hat isW hat isManagement?Management?

1 . ³Management is the

accomplishment of resultsthrough the effords of other people.´ (Lawrence

A. Appley)2 . ³Management is the artof getting things donethrough and with thepeople in formallyorganised group.´

(Koontz H.)

8/14/2019 Mgmt. Intro (Sec 1-2)


3. ³Management is theprocess of planning,

organising, actuating andcontrolling to determine &accomplish the objectivesby the use of people &resources. (Terry. G.)

4 . ³Management is theprocess by which mangerscreate, direct, maintain &operate purposiveorganisations through

systematic, coordinatedeffort .(Mc. Farland)

8/14/2019 Mgmt. Intro (Sec 1-2)


OTHER DEFINITIONS:

F.W. Taylor - ³Art of knowingwhat you want to do and thenseeing that it is done the best andcheapest way´.

Henry Fayol ± ³To Manage is toforecast, to plan, to organize, tocommand, to co-ordinate and tocontrol´.

Peter F.Drucker ±´Management iswork and as such it has its ownskills, its own tools and its own

techniques´.

³Management is the art of gettingthings done through and with

people´.

8/14/2019 Mgmt. Intro (Sec 1-2)


"Management is,above all, a practice

where art, science,

and craft meet. "Henry Mintzberg

McGill University

8/14/2019 Mgmt. Intro (Sec 1-2)


MANAGEMENT AS A NOUN

MANAGEMENT AS A PROCESS

MANAGEMENT AS A TEAM

MANAGEMENT AS A DISCIPLINE

MANAGEMENT AS AN ACTIVITY

MANAGEMENT AS A SCIENCE

MANAGEMENT AS AN ART

8/14/2019 Mgmt. Intro (Sec 1-2)


MenMaterialMachineryMoney

GoodsServicesProfitProductivity

Consumer Satisfaction

Planning Organizing Staffing Directing

CONTROLLING

INPUTS

OUTPUTS

P rocess of Management

Transformation of Org. resources into finished products through the production process.

8/14/2019 Mgmt. Intro (Sec 1-2)


SC OPE OFM ANAG EMEN T

1 . Management asan EconomicResource

2. Management asa S ystem o f A uthority

3. Management asa C lass o f Elite

8/14/2019 Mgmt. Intro (Sec 1-2)


IMPORTANCE OF MANAGEMENTIMPORTANCE OF MANAGEMENT

Word used in circuses &restaurants.

C ritical element in theeconomic growth o f a country.

A pplied in various other

organizations i.e. educational,social, military & govt.

Mgmt. is li f e-giving element.

Mgmt. determines the successo f an organization.

8/14/2019 Mgmt. Intro (Sec 1-2)


Optimum use o f resourcesDevelopment o f ResourcesEff ective leadership &motivationEstablishes sound industrialrelationsA chievement o f goalsTo incorporate innovationsS tability in S ociety/improvesstandard o f society

8/14/2019 Mgmt. Intro (Sec 1-2)


A cc. To Peter Drucker withoutmanagement, a country sresources of production remainresources & never becomeproduction .

Optimum use of resources.Effective leadership &

motivation.Establishes sound industrial

relations. A chievements of goals.

8/14/2019 Mgmt. Intro (Sec 1-2)


Management FunctionsPlanning Organizing

Leading Controlling

Innovation

RepresentationRepresentation

StaffingStaffing

8/14/2019 Mgmt. Intro (Sec 1-2)


PlanningPlanning- - Process of making decisionsabout future. Deciding in advance what isto be done, when & where it is to be

done, how it is to be done & by whom.

OrganizingOrganizing- - It is the process of creatingstructure of relationships to enable

employees to carry out management¶splans & meet its goals.

StaffingStaffing- - Function of employing suitablecandidate to carry out management¶s plans& meet its goals.

8/14/2019 Mgmt. Intro (Sec 1-2)


ControllingControlling -- T o ensure that actionscontributes to the goal accomplishment.Keeping activities on right path.

InnovationInnovation -- T o constantly grows better,creating new things, new ideas.

RepresentationRepresentation -- T o present organizationbefore various outside groups

DirectingDirecting- - Function of guiding, supervising,motivating to carry out plans.

8/14/2019 Mgmt. Intro (Sec 1-2)


1 . Management is intangible .

2.Management is goal-oriented

.

3. Management is a socialprocess .

4. Management is a group

activity .5. Management is an activity .

6. Management is Universal .

7. Management dynamic8 . Management is Science as well

as Art .

9. Management is

Multidisciplinary

CHARACTERISTICSCHARACTERISTICSOF MANAGEMENTOF MANAGEMENT

8/14/2019 Mgmt. Intro (Sec 1-2)


Term refers to line of demarcation between variousmanagerial

positions.Position involve performancedifferences in performances because of various

manageriallevels.

8/14/2019 Mgmt. Intro (Sec 1-2)


Levels o f Management

B oard of Directors

Managing Director

Executive Directors

Finance Manager Marketing Manager

B ranch Manager

Sale Officers

Chief Accountant

Finance Officers

Personnel Manager

Labor Officers

TOPMANAGEMENT

MIDDLE MGT

LOWER MGT

8/14/2019 Mgmt. Intro (Sec 1-2)


Levels of management

Provide strategicdirection for theorganization. Monitor theexternal environmentSupervise first-linemanagers. Link betweentop management andfirst-line managers.Translate strategy intoaction / operations.Supervise individualswho are directlyresponsible forproducing theorganization s product /service.

Operational employees

8/14/2019 Mgmt. Intro (Sec 1-2)


Top Ma a t-

Managers who are responsible f oroverall directions & operations o f

an organization. i.e. board chairman,co. president, executive vice president,MD,CEO.Determines objectives & policiesDesigns operating & f inancialstructureProvides guidance & directionsLays down standards o f

performanceMaintains good public relations

8/14/2019 Mgmt. Intro (Sec 1-2)


Middl L v l Ma a t-

Managers who receive broad,overall strategies & policies f romtop managers & translate them intospeci f ic goals & plans f or f irst-linemanagers to implement. i.e. SalesManager, Plant Manager, PersonnelManager.

Interprets & explain the policiesf ramed by the topIssues detailed instructionsParticipates in operating decisionsTrain other mangers

8/14/2019 Mgmt. Intro (Sec 1-2)


Lower Le v e l Ma a emen t-

Plan day to day production within the goal laiddown by higher authorities.Assign jobs to workers & make arrangementsfor their training and development.

Issue orders & instructions.Supervise & control workers¶ operations and tomaintain personal contact with them.Arrange materials and tools and to maintainmachinery.Advise & assist workers by explaining workprocedures, solving their problems etc.Maintain discipline and good human relationsamong workers.

Report feedback information and workers¶problems to the higher authorities.

8/14/2019 Mgmt. Intro (Sec 1-2)


r c h y o

f w o r k

e m e n t

e m e n t

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S T R A T E G I C

F U N C T I O N A L /

T E C H N I C A L M A N A G E M E N T

A N D C O N T R O L

T E C H N I C A L /

O P E R A T I O N A L

C O N T R O L

F U N C T I O N A L /

T E C H N I C A L M A N A G E M E N T

A N D C O N T R O L

T E C H N I C A L /

O P E R A T I O N A L

C O N T R O L

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8/14/2019 Mgmt. Intro (Sec 1-2)


EFFE C TIVE M ANAG EMEN T

Managerial Effectiveness .B oth terms indicate the results of an action . Used interchangebly .

Eff ectiveness

Eff iciency

Refers to management¶s use of organizational resources inmeeting Org . goals .

Is the degree to which organizationalresources contribute to productivity .

It is measured by the proportion of total org . resources used during theproduction process .

8/14/2019 Mgmt. Intro (Sec 1-2)


Management C hallengesManagement C hallenges

Increasing number o f global

organizations.Building competitive advantagethrough superior e ff iciency, quality,

innovation, and responsiveness.Increasing per f ormance while

remaining ethical managers.Managing an increasingly diverse

work f orce.

Using new technologies.

8/14/2019 Mgmt. Intro (Sec 1-2)


All the right things are

not possib l e a lways

All the po ssi b l e th ings ar enot right always

B e tru e to b oth your m ind

and h e art You ll n eve r go wrong .

Documents

Mgmt. Intro (Sec 1-2)