mGrid Profile - V 1.3

1 | P a g e m G r i d T e c h n o l o g i e s ( P ) L t d .

www.mgridtech.com

mGrid Technologies (P) Ltd.

Address:

Office No: 403/C, Fourth Floor, Mustafa Towers,

Lakdi-ka-pul, Hyderabad, Telangana, INDIA - 500004.

Phone: +91 9966 09 6675, +91 40 6410 00 632.

Info: [email protected]

Support: [email protected]

Sales: [email protected]


www.mgridtech.com

VISION Our vision is to be the global pioneer in the direct enablement of the ERP Installation/Implementation/Support, Software

development, deployment and maintenance community in adopting software engineering principles, methodologies and

tools.

MISSION To expand the market reach and penetration through a successful and satisfied clientele, who have benefited with the

services and support provided by mGrid.

To become a strategic business partner with our clients, by providing the high quality, cost-effective IT Services that maximize

business output while reducing delivery time, and hence adding value to the relationship. 'We are passionate about quality

and dedicated to delivering outstanding value, bringing with us the energy and flexibility of a small organisation, with the

depth and strength of a large one.

Since inception, mGrid have been achieving Continuous and substantial growth. The resources of the Company, both human

and financial, have grown in sync with the expansion of business. Wealth of experience covers every aspect of it. We provide

a nationwide support and maintenance services to every sector and size of business of national and international repute

365X24x7. To complement our IT Facility and management services, sales and maintenance Services and to give our

customers the benefit of our expertise and experience, we have developed a range of IT Solutions that definitely give us a

satisfied customer.

OUR VALUE PROPOSITION

Provide services to enhance the productivity, predictability and reduce the overall cost of various software development

activities. Realize this with software engineering best practices and effective automation leading to an enhanced ROI to our

customers.

BACKGROUND

mGrid Technologies (P) Ltd established in 2009 as an ERP Solution Provider and is a mature and fast growing company

committed to providing reliable and cost-effective I.T. solutions to organizations globally. Emphasis on quality, world-class

human resources and cutting edge solutions drive its commitment. With a successful track record of serving the most

demanding customers, mGrid can bring you the benefits of working with a partner with software skills, networking expertise,

project management experience and domain knowledge in every aspect of Information Technology.

mGrid has a state-of-the-art software development facility at Hyderabad, India. Apart from these we have our Gulf base at

KSA and UAE with a large strength of software and networking professionals. The company has a comprehensive industry-

wise client list with its software and technology solutions being used successfully in almost all industry verticals, such as

telecommunications, IT, textiles, pharmaceuticals, government, education, sales & distribution etc.

mGrid has the customer’s needs at its core and ERP as a core competence, which is supported by several other software

products and technologies that help deliver a complete solution through its Consulting Services, Infrastructure Products &

Services, Software Products & Services and Managed Services.


www.mgridtech.com

CORPORATE OVERVIEW mGrid Technologies (P) Ltd., has IT Head Quarters in Hyderabad and Delivery centres in Dubai, Qatar, KSA and Bangladesh.

The core team in mGrid has more experience in IT industry. The motto of the company is "Delivering IT Solutions On-time,

Cost-effective, Quality in an Innovative way".

mGrid Technologies (P) ltd, as a service Organization, undue mGrid and client satisfaction is the basis for a successful

business. We are committed to provide quality information technology services to our clients with a blend and breadth of

industry experience and talent available at our offshore delivery center, mGrid India has been consistently designing,

developing, testing, implementing and supporting prestigious software client assignments for international and domestic

markets.

Our teams hold extensive experience in various industry verticals and our best practices repository allows us to offer faster

solutions to our clients, ensuring immediate business benefits. All our customers are benefiting from our Delivery

Methodology which ensures all our engagements are successfully completed ―on time‖ and ―within Budget‖...

mGrid is a premier technology and IT service provider focusing exclusively on the success of customers deploying Enterprise

Software Solutions in niche areas of businesses. We are expertise in installation and implementing of applications like Oracle

EBS, Oracle Database Services, Oracle Apps, Oracle BI Services, PeopleSoft Technologies, Oracle JD Edwards, SAP,

Microsoft Dynamics/Navision, Siebel and Fusion middleware.

Our strength is based on our experience in providing comprehensive and easily adaptable ERP, CRM and SCM solutions and

consulting experience that covers pre-implementation services, business process re-engineering, application setup and

configuration, implementation, management, audit, upgrade, migration, testing, database administration, End user Training,

maintenance and support of these robust solutions.

mGrid is a company focused on creating value for its clients through business partnerships, industry best practice, qualified

staff providing customer service that is focused on the best outcome for your organization.

We specialized in development of custom software application, Web Development, POS, ERP, CRM and SCM solutions and

consulting services. Specifically, our company carries out custom programming, database designing, and client-server

internet/intranet software application development.

mGrid is a dynamic service-oriented company positioned to successfully respond to trends and changes in IT industry. It

extends its activities, and is open to new contacts and new ways of cooperation.


www.mgridtech.com

AREAS OF EXPERTISE

AS AN ERP SOLUTIONS PROVIDER Implementation and Support Services for

Oracle EBS

Oracle Database Services

Oracle Apps

Oracle BI Services

PeopleSoft Technologies

Oracle JD Edwards

SAP

Microsoft Dynamics/Navision

Siebel

Fusion middleware.

OTHER SERVICES

Website Hosting and Development.

IT Recruiting and Outsourcing services.

Custom Software Solutions.

We build prototype solutions using ERP Technologies that transform concepts into real world applications that demonstrate

the power of technology to solve the unique challenges businesses and enterprises face today. We create a comprehensive

workforce collaboration solution that can be customized to address specific workplace productivity, infrastructure

management and information security challenges. We deliver quality client services and solutions using ERP Technologies

which transformed us into a better performing business. We jointly develop processes and software of ERP technology to

ensure successful deployment in the market.

The solutions are focused on addressing the specific issues that businesses and enterprises face, formulating answers to

complex problems, and seeding new ideas and opportunities. ERP provides an integrated view of core business processes,

often in real-time, using common databases maintained by a database management system. ERP systems track business

resources—cash, raw materials, production capacity—and the status of business commitments: orders, purchase orders, and

payroll. The applications that make up the system share data across the various departments (manufacturing, purchasing,

sales, accounting, etc.) that provide the data. ERP facilitates information flow between all business functions, and manages

connections to outside stakeholders.


www.mgridtech.com

Oracle EBS (E-Business Suite Implementation and Upgrade Support)

mGrid offers an extensive range of services across Oracle E-Business Suite that encompasses design, development, EBS

implementation, EBS upgrades, migration, integration, global roll-outs, and support and maintenance.

mGrid has subject matter expertise in supporting Oracle EBS software implementation and upgrade initiatives. For more than

couple of years mGrid helped companies implement Oracle EBS. mGrid has functional and techno-functional resources to

support all phases of the implementation/upgrade cycle.

Value proposition

mGrid can provide offshore functional, techno-functional and administrator resources for Oracle EBS implementation and

upgrade projects. mGrid brings years of experience and vast Oracle product knowledge

Implementation Planning

mGrid has the expertise to help you with software evaluations, business requirements gathering, fit-gap analysis, develop

implementation roadmap, develop project plan, project governance, developing detailed tasks and resource and execution

planning. mGrid can assist with instance planning for implementation or upgrade. mGrid has the experience is suggesting

instance management during the implementation/upgrade cycles.

Data Migration

mGrid can assist you with data extraction from legacy systems, optimally migrate such data to Oracle. Besides mGrid can also

help gather data from end users via excel, cleanse and upload such data into Oracle for onetime load or train your users for

recurring loads.

Configuration

mGrid has both technical and functional resources who can configure Oracle EBS based on your business needs. mGrid has

helped companies in the past to do complete implementation from offshore with no onsite resources.

Training

mGrid can help your end users trained in the new Oracle EBS system. We can assign you with preparing custom training

material.

Testing

mGrid can help you with developing detailed step by step test scripts with screen shots for each of you business processes.

Backup and Recovery Strategy

mGrid apps/database administrators can assist you with developing a backup/recovery strategy to recover you data from

various failures.

Patch and Patch set applications

mGrid has years of experience with upgrades. mGrid can assist with begin-to-end upgrade strategy for major release

upgrades.

Post Production Support

mGrid has the resource and experience to provide post production support. mGrid offers both technology support and

business process support.


www.mgridtech.com

Oracle Database Services

We are leading service providers for Oracle DBA services for clients from various industries. In this competitive market,

complex and specific infrastructure of a company demands an efficient and responsive IT strategy that would help one

successfully meet its business goals. Efficient Oracle DBA Services (ODS) plays a pivot role without which maintaining and

enhancing Oracle infrastructure can be a challenge. We, at mGrid with our dedicated and expert professionals help our clients

to achieve their goals. We work closely with our clients to make sure that they are able to get what they desire.

In addition to the given below services, we also provide customized Oracle and Database Services & Support which would be

tailor made to suit your organizational needs and goals. We thus provide the best solutions to our clients to achieve their

maximum potential.

Some of our services are mentioned below:

Oracle Support and Database related services are offered to the clients for the smooth operations within the organization.

Oracle and Database Installation

o Database set-up and configuration.

o Backup and recovery software Set-up and installation.

o Installation of Oracle Real Application Cluster (RAC) database.

o Upgrading Database version from 9i to 10g/11g.

o Standby Database and Failover Databases set-up.

Database Implementation

o Implementing Data Guard (DR).

o Implementation of Real Application Cluster (RAC), Grid & ASM.

o Perform daily task through automatic scheduling.

o Implementation of Automatic Shared memory structure.

Maintenance Services & Administration

o Oracle SQL Tuning/Optimization.

o Database health check-up.

o Index maintenance.

o Advance Performance and Tuning.

o Backup testing and check-ups.

o Regular Database Health check-ups

o Resolutions for ORA and RMAN errors.

o Database Performance.

o Data Guard and Standby Database Synchronization.

o Data Guard and Standby database check up for corruption issue.


www.mgridtech.com

Oracle Apps

We carry excellent competence, expertise with a talent pool of resources to ensure best consulting experiences to all our

clients. Our managed services team provides core DBA support services. We have experience managing large to very large

databases across multiple locations on behalf of our customers, using the latest monitoring tools such as Oracle Grid.

Database installation and configuration

Cloning

Patch management

Regular health checkups

DB upgrade services

Named primary and secondary DBAs

24x7 support, proactive monitoring, fault resolution and incident patching o Technical health checks

Performance tuning

Backup and recovery

Apps DBA services*

o Health checkups and pro-active daily or weekly monitoring

o Installation and configuration

o Scheduled cloning

o Patching

o Backup and recovery

o Hardware sizing during implementations and upgrade

Module Implementation:

Finance Functional : GL, AP, AR, FA, CM

Distribution: PO, OM, INV

HRMS: Core HR and Payroll, OTL

CRM : Sales online, Marketing online, Telesales, Tele-service, Service contracts

Oracle iStore

Manufacturing: WIP, BOM

Oracle Projects

Customization, Interfaces and extensions:

Development of new reports on Reports 10g and BI publisher / Discoverer reports

Development of new forms on OAF and Forms 10g

Development customization of workflow components

Building interfaces to / for data conversion components

Upgrades:

Application upgrade from Oracle E-business suite 10.x / 11. to R12.1.3

Moving from one operating systems to Oracle Linux

Database upgrades

Functional testing services during upgrade

Technical writing / documentation service


www.mgridtech.com

Oracle BI Services

Oracle Business Intelligence refers to the process of collecting data and converting it into information in order to create a

competitive advantage, to improve business processes and to increase the quality of data. Collecting and analysing

information on customers, competitors and market developments helps you take better decisions to support your business

strategy.

A BI system offers you the option to store data from a variety of applications in a data warehouse (for example) and display

the information to users and management by means of dashboards, reports and scorecards.

Take leap into business data with the right technology. That means incorporating business intelligence and analytics and

reporting into core business operations. Unfortunately, without the right analytics technology, it can be a struggle to turn raw

data into actionable intelligence that will move your company forward.

With the pursuit of better decisions in mind, it’s no surprise that many industry-leading organizations are incorporating

analytics into their operations to help drive innovation and discover new ways to compete. mGrid provides access to a

comprehensive suite of modern, market-leading Oracle BI Analytics solutions that enable companies to know more about

their businesses through dashboards, presentations and reporting solutions.

Functionality at a glance:

Interactive Dashboards

Ad hoc Analysis and Interactive Reporting

Enterprise Reporting

Proactive detection and alerts

Actionable Intelligence

Microsoft Office integration

Spatial Intelligence via Map-based Visualizations

Scorecard and Strategy Management

Server based query, reporting and analysis

Making the best and every use of the functionalities of BI, whether you are looking to implement a full end-to-end solution

or are looking to upgrade your existing system, mGrid can meet your requirements. Our consultants are highly experienced

and efficient professionals. They work closely with our clients to evaluate the issues affecting their business and then design

Business Intelligence solutions that directly address those issues whilst adding real value.

Why choose us ?

mGrid consistently delivers solutions that reduce costs, increase profits, improve efficiency, productivity and

accountability, and provides the insight required to be successful.

mGrid provide BI solutions and services to mid-market, small sized and large companies.

We are experts at providing the best of OBIEE Implementation, SMB Dashboards/ Analysis/ Reports, SMB KPI’s and

Scorecards, Mid-Market BI Services, BI tools, Customization, Bi integration with Oracle and other technologies, etc.

Dedicated team of functional consultants from various Domains like Finance, SCM and Procurement, who take

holistic view of the customer’s enterprise IT environment and ensure effective requirement gathering activities.


www.mgridtech.com

We have innovated methods for supplying principal edge technology solutions.

Our BI professionals have proficiency in installation & configuration for Development/ Test/ QA/ Production

Environment, Customizing OBIEE and Out of the Box OBI Applications, Application Integration, Upgrades, Migration

to OBIEE, Performance Optimization, Capacity Planning, Modelling, BI Health Check, Disaster Recovery, BI Mobile

Services, Dashboard Services, Reports Services, Balanced Scorecards, BI Strategy Development, Maintenance/ Support

and so on.

We have a strategic roadmap that we follow in terms of Architecture, Design, Implementation and Custom

Development.

Project Managers with industry standard credentials like PMP and SCRUM manage project delivery well in line with

scope, cost and schedule baselines.

Project delivery with onsite-offshore hybrid resourcing model achieves significant cost benefit for the customer.

Oracle PeopleSoft Technologies

mGrid's PeopleSoft practice has proficiency in delivering end-to-end services from Blue printing to Implementation, Upgrade,

Rollouts and Maintenance. We bring in rich experience on PeopleSoft Campus Solution, HRMS, Financials, EPM, SCM, and

CRM domains for these services across all verticals and GEOs.

mGrid Technologis offers a full spectrum of PeopleSoft Enterprise Solutions using the best-of-breed practices for consulting,

implementation, upgrades and maintenance services. A strong domain focus helps mGrid blend industry-specific needs with

PeopleSoft expertise, offering significant value to ERP Initiatives. The mission of PeopleSoft center of excellence is to promote

excellence in service through innovation, process improvements, knowledge management and competency development.

PeopleSoft HR is the best-of-breed HR solution from Oracle. It is used by thousands of customers worldwide and has a

breadth of functionality chosen by mid-size and larger organisations to support their HR processes.

Global Payroll is PeopleSoft’s Absence and Payroll processing engine that companies trust to pay their staff accurately and on

time. It is fully configurable and is used by many of the UK’s largest companies, and in many multi-national blue-chip

companies throughout the world.

mGrid employs many of the strongest Payroll and core HR consultants. We have excellent references and testimonials from

our customers

We implement and support following modules

Customer relationship management

Human capital management

Financial management

Supply chain management

Asset lifecycle management

Enterprise Project management

Supplier relationship management

Manufacturing management

Sales and distribution management


www.mgridtech.com

Oracle JD Edwards EnterpriseOne

mGrid' JD Edwards practice blends technical and domain knowledge to deliver business solutions. Our extensive experience in

JD Edwards and rich domain experience enable us to use JD Edwards to your business advantage and maximize returns on

existing investments.

Our practice has a large pool of consultants with deep knowledge across multiple versions of JD Edwards products including

JD Edwards Enterprise One (B7332, B7333 Xe, E1 8.0 - E1 9.0, E1 9.1 and E1 9.2) and JD Edwards World (A7.3, A8.1). Our

consultants have extensive experience in JD Edwards implementations, upgrades, roll-outs and support.

A majority of our JD Edwards consultants have multi-disciplinary skills with knowledge of EnterpriseOne, World, CNC and

AS/400 (World) System Admin. Our domain skills include functional knowledge of following JD Edwards modules:

Financial Management (AR, AP, GL and FA)

Sales and Distribution(Sales, Inventory and Procurement)

Manufacturing

Apparel Management

HRMS

Real Estate Management

Assets Life cycle management

Mobile Applications for Business Efficiency

Reporting

With our end-to-end JD Edwards CNC services, businesses can leverage on Oracle's JD Edwards CNC expertise, which spans

across all JDE releases from WorldSoft to the latest EnterpriseOne releases across all platforms and database combinations.

Our Application Management services enable you to outsource the system support activities for JD Edwards EnterpriseOne,

easing the day-to-day administration of these complex systems. Our CNC experts aptly monitor and support your OneWorld

and EnterpriseOne Architecture, as they are certified JD Edwards CNC specialists with extensive experience in various projects.

Our excellent track record of delivery results on time, made us on top of JDE world.

We have successfully installed and implemented following Finance, Sales & Distribution, Apparel, HRMS and Real

Estate modules of JDE 9.1 to one of the client.

We are successfully upgraded from 8.12 to 9.1 at our one of our Gulf client.

We are giving AMC support to many clients in India, Gulf and Other regions.

We have done successful migration of JDE E1 8.12 to Microsoft Navision at our Oman client.

We conduct regular training sessions on different aspects of JD Edwards. The training in technical, functional and CNC/World

System Admin keeps our consultants updated on the latest JD Edwards technologies and modules. We also undertake cross

technology training and multi-skilling of employees on JD Edwards EnterpriseOne and JD Edwards World. It helps us to

increase our pool of multi-skilled consultants and maintain the calibre of consultants being interchanged across JD Edwards

projects.

http://www.oracle.com/us/products/applications/jd-edwards-enterpriseone/one-view-reporting/index.html


www.mgridtech.com

Microsoft Dynamics/Navision mGrid provides Microsoft Dynamics AX integrations with other business systems, including Microsoft Dynamics CRM and

Microsoft SharePoint, to create reliable enterprise-wide connectivity. We also enable seamless integration with back-office

systems and other Microsoft software, including Excel and SQL Server.

The services provided to clients in Microsoft Dynamics AX are

Business process consulting

Solution architecting

MS Dynamics AX Installation

MS Dynamics AX implementation Services

Systems Integration

MS Dynamics AX training, support & maintenance

SAP

SAP is the world leader in enterprise applications in terms of software and software-related service revenue. Based on market

capitalization, we are the world’s third largest independent software manufacturer.

SAP applications and related SAP systems place particular demands on your change management and on specific solutions

for everyone involved in the change process: developers, quality assurance professionals, and decision makers in the business

departments. Their project responsibilities include carrying out changes to SAP applications, testing and finally releasing the

changes within the application.

We go beyond platform consulting and IT operations to offer additional consulting services aimed at making the most out of

innovative technologies.

These include:

the efficient use of SAP Solution Manager and all of its modules

mobile and web-based SAP applications tailored to customer needs

Compliance & SAP Security with SAP authorizations and SAP IDM

ABAP code analysis and enhancement of customer applications

We are experts in implementation/support of

SAP Financial Accounting (FI)

SAP Controlling (CO)

SAP Sales and Distribution (SD)

SAP Production Planning (PP)

SAP Materials Management (MM)

SAP Quality Management (QM)

SAP Human Capital Management (HCM)


www.mgridtech.com

Website Development

mGrid is a creative web designing company located in Hyderabad, INDIA. We are working in IT professional world from last 4

Years. We have qualified and experienced development team who can design websites according to the client requirement.

Web Designing is our passion, We do websites with lot of love and care. Our concept on creative web designing is to make

every website unique to stand out from the crowd. We are reliable web designer from India offering website designing in an

affordable price.

mGrid provides professional website design, development and maintenance services. Our skilled web designers and

developers accomplish various website projects from brochure sites to multi-functional web portals. mGrid has a large pool

of resources and the required business and technical expertise to develop websites of any complexity. We provide complete

front-end and back-end development based on the latest technologies and industry trends.

Drawing website is skilful art in which mGrid has solid experience. With the team of diverse capabilities and profiles, the

possibility of presenting best Website is never-ending all the way for us. We are One-Stop Designing solutions for all your

important website & Presentation projects, with responsive support directly from us.

we do undertake web design and web development projects and we develop most advanced Dynamic CMS websites and E-

commerce websites. We offer cost effective and quality web design service in an affordable cost.

We also do HTML 5 and Mobile Responsive websites.

So if you are looking for a creative web designer company to design your website, you are at the right place, we can give

you affordable price excellent after sale service.

IT Recruiting and Outsourcing

As a company, we believe in people power. I feel that employees are the most valuable asset of any company and they need

to be selected, maintained and retained by employing best available resources in any organization. mGrid is a one of the

most upcoming recruitment agency in Hyderabad. the premier recruitment agency and have developed excellent working

relationship with major international and local companies in the Middle-East.

mGrid is well in a position to deliver world class human resource solutions from Hyderabad To provide prompt and

professional services to our overseas clients, we entered into strategic alliance with renowned similar players in the Gulf. we

recruitment team includes multi-disciplinary Consultants, Specialists and Coordinators with expertise across all functional

areas and industries. To meet the specific needs of our clients, we providing human resource solutions by offering various

services viz.

We maintain a huge data bank of different profession candidates CVs and keep continuous link with the best available

personnel through regional representatives, various technical institutions, Universities and colleges. We undertake different

tests and interviews on each candidate’s qualification.


www.mgridtech.com

We operate with fully equipped business center with qualified and experienced management team to provide professional,

efficient and reliable services to our clients. We pride ourselves on the quality level of services that we provide to both

candidates and clients.

Our experienced ERP admin, functional & technical outsourcing staff is working in different gulf countries on contract

basis to fulfil the client's requirement. We are ready to provide you the right people to fill your requirements

Software Development

mGrid's software consulting services help organizations to create software exactly to their business requirement. With single

solutions software, the organizations can streamline their business processes, increase productivity and avoid multiple

software purchase and licensing issues. The experienced consulting team guides your organization to achieve what you need

in an efficient manner and takes your business to the next level.

mGrid's pricing policy ensures our consulting charges are affordable and small business, mid-size and large scale business

organization can avail our services to increase their productivity. Off the Shelf Solution.

Our Professional software consultants will analyze your business process needs and help you to buy the right software by

providing selection criteria, software identification and vendor selection. We ensure that you are getting the best value and

highest return on investment from the software you select for your business.

Custom Solution

If your business process is unique and off the shelf solutions does not meet your needs or if you have specific design or

functionality in mind we have expertise to build custom software application for your needs.

Our custom software solution development starts with business process documentation, converting the business process to

software requirements, solution design, software development, testing, implementation, training the users and maintenance of

the delivered solution.


www.mgridtech.com

Why mGrid?

The best of the implementations can fail, if support is not carried out in an appropriate manner. The essence of support

services is to pre-empt any issue by thoughtful approach. There are three broad theories of maintenance viz. Reactive,

Preventive and Proactive. Our experience focuses on proactive maintenance strategy, thereby keeping user experience rich

and seamless.

Advantage:

Customized services for your specific business needs

24X7 Ongoing, Off-Hours and Peak Period Support

Prompt delivery of support services and prompt action assured

Highly qualified and experienced,, accessible team committed to the project’s smooth operation and success

Varied communication channels with offshore contact desk number, email feedback, etc.

Issue management system leads to channelizing issues to correct experts without losing visibility and momentum

Continuous creation of knowledgebase out of issue handling

We implement what you want and significantly lower costs comparing with others.

Constant Service Improvement leading to higher Customer Satisfaction.

THANKYOU

We take pride to work for your Organization and looking forward to your Support in building up a Healthy business

relationship with your company. We will be pleased to answer any queries regarding the above.

Mail us: [email protected]

Please visit us: www. mgridtech.com

Call Us: +91 - 76 7589 9830(INDIA)

+91 - 99 6609 6675(INDIA)

+96 – 6 - 506499158 (KSA)

http://www.mgridsoftware.com/

Documents

mGrid Profile - V 1.3