Mgt301 Term Paper

8/18/2019 Mgt301 Term Paper

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Final Group Assignment

Topic: HR’s Role In Managing: Work-Life Balance !tan"ar" #f Li$ing % &ualit'

#f Life

(ate:


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Topic: HR’s Role In Managing: Work-Life Balance !tan"ar" #f Li$ing % &ualit' #f

Life

)repare" B':

)repare" for:

Fei*an A*san

Lecturer

BRA+ Business !c*ool

+ourse I(: MGT,. Human Recourse Management

!ection: .

Brac /ni$ersit'

(ate of !u0mission: 1.2


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Letter of Transmittal

, 2015

Feihan Ahsan

Lecturer

BRAC Business School

BRAC University

!u0: !u0mission of term paper for completion of t*e course3

!ear Sir,

This is to inform you that "e have com#lete$ the re#ort %n "ritin& this case, "e have follo"e$your instructions for re#ort "ritin& so as to #resent our vie"s an$ un$erstan$in& in the easiest

"ay The #re#aration of the re#ort has &iven us an insi&htful e'#erience an$ in($e#th )no"le$&eon the *R mana&ers+ roles to mana&e em#loyees+ stan$ar$ of livin&, "or)(life alance an$-uality of life %t hel#e$ us in &ainin& a ne" #oint of vie" on the si&nificance of the *R$e#artment in any or&ani.ation !oin& elaorate research "e finally com#ile$ our term #a#er ina com#rehensive manner "ith sufficient resources

%n this term #a#er, all the team memers contriute$ e-ually "ith sheer har$ "or) )ee#in& asi$ethe $ifference in #erce#tions Thou&h "e face$ some challen&es ut everyone+s collectiveefforts hel#e$ us to overcome them %t "as a &reat o##ortunity &iven to us to e'#lore thecor#orate "orl$ an$ more s#ecifically the *R "orl$ /e "oul$ li)e to use this #latform to than)you for this o##ortunity Lastly "e "oul$ li)e you to )in$ly acce#t our term #a#er an$ac)no"le$&e our har$ "or)

*o"ever, "e "ill e &la$ to clarify any $iscre#ancy that may arise

Than) you

Sincerely,


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Ackno4le"gements

*avin& a successful investi&atory #roect is really a &reat #leasure to us et all these "ill nothave een #ossile if not for har$ "or), #ersistence an$ coo#eration amon& the researchers

/e "oul$ li)e to e'ten$ our sincerest a##reciation to the follo"in& #eo#le "ho hel#e$accom#lish the %nvesti&atory #roect They are the #eo#le "ho contriute$ much for the successof this en$eavour

/e "oul$ li)e to than) our #arents an$ enefactors "ho have sho"n their unen$in& su##ortan$ #rovi$e$ us "ith necessary materials "e nee$e$

Secon$, "e "oul$ li)e to than) our roect instructor Feihan Ahsan, Lecturer at Brac University,for &ivin& us the o##ortunity to "or) "ith the #roect an$ also for &ivin& us the #rivile&e toe'#lore the #roect in "ritin& an$ for sho"in& a &reat $eal of #atience throu&h the time Aoveall, "e "oul$ li)e to than) 3o$ for &ivin& us the &ift of "is$om an$ un$erstan$in& an$ for

ans"erin& our #rayers


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56ecuti$e !ummar'


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Ta0le of +ontents

Intro"uction

HR’s Role in Managing Work-Life Balance

HR’s Role in Managing !tan"ar" #f Li$ing

HR’s Role in Managing &ualit' #f Life

Recommen"ations

+onclusion

References


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Intro"uction

The only vital value an enter#rise has is the e'#erience, s)ills, innovativeness an$ insi&hts of its

4#eo#le 6$vinsson, 20027 The life of the or&ani.ation is un$erneath in the #o"er of its4human resource /ithout $ealin& the issues relate$ to #eo#le #ro#er or&ani.ational

$evelo#ment cannot e assure$ The com#rehensive a##roach "hich ensures the

accom#lishment of the &oals an$ oectives of the or&ani.ation mana&in& its 8an#o"er

resource y &ivin& $irection an$ motivation as "ell as rin&in& out the est #ro$uctive

#erformance of them is *R8 *R8 or *uman Resource mana&ement is the function that entails

#lannin&, im#lementin&, evaluatin&, recruitment an$ com#ensation as "ell as focuses on the

#ersonal $evelo#ment of each of the em#loyees #rovi$in& them $irection, trainin& an$

motivation The #ioneers of the *R8 are the *R mana&ers They "or) "ith an oective toma'imi.e the #ro$uctivity of the or&ani.ation y enhancin& the effectiveness of the em#loyees

Treatin& the em#loyees as 4valuale asset *R8 encom#asses efforts to im#rove the stan$ar$

of livin& an$ the "or)( life of the em#loyees To achieve the e-uilirium of the em#loyer 9

em#loyee &oals an$ nee$s, *R8 ensures o satisfaction of the em#loyees 8ovin& a"ay from

the tra$itional a##roaches *R8 is no" focusin& more on strate&ic utili.ation of em#loyees that

can a$$ value to the a$vancement of the or&ani.ation %f an institution "ants to e a$a#tive, it

has to let &o of some control an$ trust that #eo#le "ill /:R; on the ri&ht thin&s in the ri&ht "ay

Sha#iro, 1


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HR’s Role in Managing Work-Life Balance


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HR’s Role in Managing !tan"ar" #f Li$ing

Stan$ar$ of livin& refers to the level of "ealth, comfort, material &oo$s an$ necessities availaleto a certain socioeconomic class in a certain &eo&ra#hic area

!tan"ar" of li$ing commonl' inclu"es factors like:

• %ncome

• *ours of "or) re-uire$ to #urchase necessities

• Cost of &oo$s an$ services

• 6conomic &ro"th>3!

• ?umer of vacation $ays #er year

• Affor$ale access to -uality health care

• Safety

• @uality an$ availaility of em#loyment

• @uality an$ availaility of e$ucation

•

Life e'#ectancy, %nci$ence of $isease• olitical an$ reli&ious free$om

• %nfrastructure

6m#loyees e'#ect "a&es to 17 cover asic livin& e'#enses, 27 )ee# u# "ith inflation, #rovi$e

some fun$s for savin&s or recreation, an$ increase over time !iscussin& "a&e e'#ectations

"ith em#loyees can hel# $etermine "hat your com#ensation #ac)a&e shoul$ loo) li)e

*uman Resource !e#artment, "hich aims to $eal "ith its em#loyees only &oes from one "ay to

another to maintain a certain level of stan$ar$ in the life of the em#loyees "hich ultimately lea$s

to"ar$ attainin& a stan$ar$ of life in a "hole socioeconomic class com#risin& the em#loyees,

"ho constitutes a si&nificant #art of the society Unli)e the mana&in& of -uality of life, e'tent of

*R+s role in mana&in& stan$ar$ of life has more to $o "ith em#loyees+ #ersonal life

These are the elements that com#rise a ty#ical com#ensation #ac)a&e that *R can use to

flourish the stan$ar$ of livin& of the em#loyees They are

i7 )a' increases- A #ersons aility to earn "ealth an$ comfort can im#rove stan$ar$

of livin& for that #erson Base #ay is a fi'e$ re&ular #ayment ma$e to an em#loyee in

e'chan&e for #erformance of the $uties an$ res#onsiilities of their role /hen an

em#loyee receives an increase to their ase #ay, it is consi$ere$ a #ay increase

There are various reasons an$ metho$s for $eterminin& an increase, ut the

common factor is that the increase chan&es the level of on&oin& ase #ay The *R

can offer an increase in #ay to em#loyees, re&ar$less of #erformance, "ith the


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intention of increasin& ase #ay for each role on the salary scale y a set #ercenta&e

in or$er to account for increases in the cost of livin& *R can evaluate their salaries

a&ainst mar)et $ata an$ ma)e #ro#er a$ustments /hen this is offere$ re&ularly,

em#loyees can e&in to see it as an entitlement

ii7 A promotional increase- A #romotion is the a$vancement of an em#loyee to a#osition that is evaluate$ at a hi&her &ra$e level than the #osition to "hich the

em#loyee is currently assi&ne$ An em#loyee "ho is ein& #romote$ can receive a

#romotional increase at the time of the #romotion ali&ne$ to the a##ro#riate #oint in

the ne" salary ran&e, ta)in& into consi$eration #erformance, -ualifications, an$

mar)et information romotion is usually ase$ on availaility of o##ortunities an$

#re#are$ness of em#loyees to a$vanceiii7 Annual8&uarterl' Bonus( Bonuses can e #ai$ Annually, @uarlerly or even ase$

on occasions such as 6i$, Christmas, ua, etc Such onuses hel# em#loyees to

meet the increase$ $eman$ that arises from these occasionsiv7 !tock options( *R $e#artment can #rovi$e sto# o#tions for the em#loyees This

"ay the em#loyees have an e'tra source of income$ivi$en$s7 an$ also they "ill feel

a sense of o"nershi# to"ar$s the com#any

v7 Healt* % Wellness 8e$ical, $ental, vision, em#loyee assistance #ro&ram7(

ro&rams such as these can e or&ani.e$ once in a "hile for the em#loyees an$ the

families of the em#loyees These have a #sycholo&ical oost on the em#loyee+s

min$s an$ also hel# to im#rove their stan$ar$ of livin&

vi7 Life % Acci"ent Insurance Basic life, acci$ental $eath an$ $ismemerment, lon&

term $isaility, survivor income enefit7( Life insurance an$ Acci$ent insurance are

necessities for em#loyees in to$ay+s "orl$ Therefore y #rovi$in& these insurances

the *R $e#artment can #lay a )ey role in increasin& the stan$ar$ of livin& of

em#loyees

vii7 #t*er Insurance Travel, le&al7( :ther insurances such as travel an$ le&al

insurances can also e intro$uce$ for em#loyees

viii7 )erks Foo$, internet services, &ym memershi#s, cell #hone an$ service, com#any

us>train>#lane, massa&es, com#any $iscounts, electric car char&ers,

university>on&oin& e$ucation fun$in&, etc7


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i'7 A merit increase- 8erit increases are a"ar$e$ to reco&ni.e an em#loyee+s

contriution an$ to com#ensate them for their hi&h level of #erformance

erformance is the )ey factor in a"ar$in& a merit increase an$ can e the factor that

moves a #erson throu&h the salary scale to"ar$s the mi$#oint or hi&her

'7 !kill-0ase" pa'( %t is an a##roach to com#ensation "here the "a&e rate is ase$ onthe -ualifications of the in$ivi$ual $oin& the o, rather than on the o itself %t is

ty#ically accom#lishe$ throu&h s)ill classes that $etermine #ay levels for os

3rou#in& em#loyees of similar s)ills to&ether, re&ar$less of o title, forms these

classes, or &ra$es'i7 Incenti$e plans- rovi$in& incentive #lans can enale or&ani.ations to com#ete for

talent %ncentive #lans are estalishe$ to re"ar$ em#loyees for im#rove$

commitment an$ #erformance an$ as a means of motivation An incentive #lan is

$esi&ne$ to su##lement ase #ay an$ frin&e enefits A financial incentive #lan may

offer a #ercenta&e of ase salary or a cash onus "hereas a non(financial incentive

#lans offer enefits such as a$$itional #ai$ vacations or increase$ #rofessional

$evelo#ment

!e#en$in& on the si.e of the com#any, the ty#e of in$ustry, or even &eo&ra#hic area, not all of

these elements mi&ht a##ly to your #ac)a&e %t is still im#ortant that you are a"are of them For

some senior #ositions, there mi&ht e even more elements

%f "e analy.e all these factors it is $emonstrate$ that *uman Resource mana&ement cane'ercise $irect im#act on all of these /hen "e thin) aout stan$ar$ of livin&, "e thin) aout

thin&s that are easy to -uantify !e#artment of *uman Resource can $irectly raise those

stan$ar$s -uantifiale in terms of money thou&h frin&e enefits, onuses, raise in salary etc

A&ain factors li)e safety can e im#rove$ throu&h ma)in& some -ualitative chan&e "ithin the

or&ani.ation For e'am#le safety in the "or) environment is maintaine$ y *R $e#artment y

#rovi$in& re-uire$ tools an$ e-ui#ment to the "or)ers es#ecially "hen ris)y an$ heavy

manufacturin& "or) is involve$ A&ain, in case of any $isease, $eath or any misha#s on the

laors+ si$e *R $e#artment arran&es for $ifferent #ro&rams an$ insurance #olicies *R$e#artment analy.es the current mar)et con$ition an$ set hours of "or) re-uire$ to #urchase

the necessities %t is the *R $e#artment "hich "atches over the current mar)et+s &oo$s an$

service costs an$ inflation in or$er to fi' the stan$ar$ rate of salary Therefore, consi$erin& all

these information it can e sai$ that *R+s si&nificance in maintainin& a stan$ar$ of life cannot e

$enie$


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HR’s Role in Managing &ualit' #f Work Life

@uality of /or) Life @/L7 refers to the favoraleness or unfavoraleness of a o environment

for #eo#le Accor$in& to Richar$ an$ Loy, @/L is the $e&ree to "hich memers of a "or)

or&ani.ation are ale to satisfy im#ortant #ersonnel nee$s throu&h their e'#erience in the

or&ani.ation

@uality of "or) life im#rovement is #rocess ta)in& #lace at every level of an or&ani.ation, "hich

see)s &reater or&ani.ational effectiveness throu&h the enhancement of human $i&nity an$

&ro"th %n this, the mana&ement, unions an$ em#loyees learn ho" to "or) to&ether etter to

$etermine for themselves "hat actions, chan&es an$ im#rovements are $esirale an$ "or)ale

in or$er to achieve the t"in an$ simultaneous &oals of an im#rove$ -uality of life at "or) for all

memers of the or&ani.ation an$ &reater effectiveness for oth the com#any an$ the unions

As e'#laine$ y Richar$ 6 /alton, -uality of "or) life mainly constitutes of these ei&ht roa$

con$itions of em#loyment

i7 A"e9uate an" Fair +ompensation: As the term DFair Com#ensationE is a controversial

one, there are $ifferent o#inions aout "hat e'actly is an a$e-uate com#ensation The

committee on Fair /a&es $efine$ fair "a&e as Ethe "a&e that is aove the minimum

"a&e, ut elo" the livin& "a&eE %t is, therefore, the utmost role of *R to ensure all the

em#loyees of the com#any receive #ro#er com#ensation, as it forms the foun$ation for

-uality of "or) life 3oo$ #ay structures shoul$ feature as#ects as em#loyee motivation,em#loyee retention, nee$ satisfaction an$ internal e-uity esi$es e'ternal

consi$erations such as com#etitor offers an$ mar)et rates

ii7 !afe an" Healt*' Working +on"itions: 8ost of the or&ani.ations #rovi$e safe an$

healthy "or)in& con$itions $ue to humanitarian re-uirements an$>or le&al re-uirements

*o"ever, in or$er to com#ete in this hi&hly com#etitive usiness environment, firms

shoul$ ta)e further ste#s to ensure safety, such as settin& u# ne" stan$ar$s for fire

safety issues an$ encoura&in& the em#loyees to re&ularly un$er&o health chec)(u#s

This reflects the com#any carin& for their em#loyees an$ hel#s them retain as "ell as

im#rove em#loyee #ro$uctivity

iii7 #pportunit' to /se an" (e$elop Human +apacities: %t is the role of *R to ensure

-uality of "or) life y im#rovin& the e'tent to "hich "or)ers can e'ercise more control

over their "or), an$ the $e&ree to "hich the o emraces an$ entire meanin&ful tas),

an$ not only a not a #art of it This enales the em#loyees to &et a feelin& of


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em#o"erment an$ accom#lishe$, hence oostin& the em#loyee moral Furthermore,

maintainin& the -uality of "or) life re-uires *R to #rovi$e o##ortunities li)e autonomy in

"or) an$ #artici#ation in #lannin& in or$er to use human ca#ailities

iv7 #pportunit' for +areer Gro4t*: The human resource $e#artment is re-uire$ to

constantly encoura&e em#loyees to overcome their e$ucational or )no"le$&e arriers in

climin& u#"ar$s the hierarchy of the or&ani.ation A com#any "ith -uality of "or) life

#rovi$es future o##ortunity for continue$ &ro"th an$ security y e'#an$in& one+s

ca#ailities, )no"le$&e an$ -ualifications

v7 !ocial Integration in t*e Work Force: Social inte&ration in the "or) force can e

estalishe$ y creatin& free$om from #reu$ice, su##ortin& #rimary "or) &rou#s, a

sense of community an$ inter(#ersonnel o#enness, e&alitarianism an$ u#"ar$ moility

This allo"s em#loyees to enhance their mental "ell(ein&, feel a #art of the communityan$ function as a &rou#

vi7 +onstitutionalism in t*e Work #rganiation: A$$itionally, it is the role of *R to

#rovi$e constitutional #rotection to the em#loyees only to the level of $esiraility as it

ham#ers "or)ers Constitutional #rotection is #rovi$e$ to em#loyees on such matters as

#rivacy, free s#eech, e-uity an$ $ue #rocess %t is fun$amental in #reservin& the -uality

of "or) life as it hel#s to &enerate or$er an$ $isci#line "ithin the or&ani.ation

vii7 Work an" &ualit' of Life: 8ore im#ortantly, *R shoul$ strive to ensure a &oo$ -uality

of "or) life as it #rovi$es for the alance$ relationshi# amon& "or), non("or) an$ family

as#ects of life %n other "or$s family life an$ social life shoul$ not e straine$ y "or)in&

hours inclu$in& overtime "or), "or) $urin& inconvenient hours, usiness travel,

transfers, vacations etc

viii7 !ocial Rele$ance of Work: @uality of "or) life is concerne$ aout the estalishment of

social relevance to "or) in a socially eneficial manner The "or)ers+ self esteem "oul$

e hi&h if his "or) is useful to the society an$ the vice versa is also true *ence, the *R

shoul$ fee$ the em#loyees "ith full im#lication of their "or)s u#on the society an$

in$ivi$uals, to ma)e them more sincere an$ res#onsile to"ar$s it

o an$ Career Satisfaction CS7 of -uality "or) life is sai$ to reflect on em#loyee+s feelin&s

an$ their satisfaction an$ contentment "ith their os an$ the trainin& they receive to $o it

*ac)man :thman 1


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autonomy an$ fee$ac) %t is the role of *R to ensure that all these nee$s are ten$e$ The

-uality of "or) life is a "i$er conce#t that incor#orates not only "or) ase$ factors as #ay an$

relations at "or) ut also reflect on life satisfaction an$ &eneral feelin& of "ell ein&

Com#anies to$ay are constantly strivin& to"ar$s enhancin& the -uality of "or) life an$ the

#ersonal life of not only its em#loyees ut also &ets e'ten$e$ to his>her family as "ell %n(house

health clus, yo&a an$ me$itation centers to relieve stress, s#orts an$ cultural activities,

em#loyee &et(to&ethers "ith invitations to come over "ith families, $ay care centers an$ many

of the li)e are ein& #rovi$e$ y com#anies "ith the effort of im#rovin& -uality of "or) life

/ith the increasin& si.e of the com#anies, the tra$itional to# $o"n communication mo$el of has

een re#lace$ y ottom u#, cross level communication therey encoura&in& #eo#le to voice

their o#inions an$ feelin&s :#en house sessions, mentorin&, online chats on the intranet have

emer&e$ to e the communication enalers 6m#loyees at all level of or&ani.ation are value$

as they each #ossess their uni-ue s)ills an$ ailities, an$ em#o"erment #lays a maor role in

em#loyee #erformance

To conclu$e, chan&e is here to stay, an$ it ecomes increasin&ly im#ortant for the *R mana&ers

to constantly )ee# u#$ate$ "ith im#rovin& stan$ar$s of -uality of "or) life, as the #ractices that

are "or)in& to$ay may not necessarily "or) tomorro" @uality of "or) life is vie"e$ as a "i$e(

ran&in& conce#t, "hich inclu$es a$e-uate an$ fair remuneration, safe an$ healthy "or)in&

con$itions an$ social inte&ration in the "or) or&ani.ation that enales an in$ivi$ual to $evelo#

an$ use all his or her ca#acities Customers+ e'#ectations, mar)et chan&es an$ strate&ic

$ecisions "ill $erive the tools to mana&in& the human assets


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Recommen"ations

To$ay, it is assume$ that the main asset of any or&ani.ation lies in #eo#le @uality, #ro$uctivity,

#rofitaility, customer satisfaction an$ the ima&e of a com#any $e#en$ lar&ely on trainin&,

coor$ination an$ motivation of its staff For a com#any to function #ro#erly it re-uires that the

#ersons com#osin& )no", "illin& an$ ale to "or) #ro#erly

*ere are some recommen$ations aout ho" "e can im#rove *R8 in our or&ani.ations

• Let em#loyees "or) to&ether, share i$eas an$ $evelo# a sense of o"nershi# over their

os an$ the "or)#lace /hen "or)ers feel free to share i$eas, it hel#s them to e more

#ro$uctive an$ more effective in their os 3ive them the free$om to e'#ress their

thou&hts an$ utili.e their creativity "henever #ossile

• Create an environment that encoura&es em#loyees to #erform etter an$ reco&ni.e

their efforts "hen they $o %t+s easy to overloo) a o $one "ell, sim#ly ecause it+s

e'#ecte$ that em#loyees #erform a$e-uately But if you have an em#loyee "ho has

een stru&&lin& to im#rove an$ finally ma)es noticeale #ro&ress, let them )no"

you notice$ %t can hel# them to im#rove even more ust to )no" you+re a"are of their

efforts

• Lea$ your team y e'am#le rather than sim#ly $irection This "ill hel# your em#loyees

res#ect you much more ecause they can see you+re not as)in& them to

#erform tas)s you+re un"illin& to #erform

• Reco&ni.e "hat "or)s an$ "hat $oesn+t "or) in or&ani.ation+s *R8 an$ eliminate

ineffective #roce$ures !evelo# systems for monitorin& success an$ learn to a$a#t

#olicies as nee$e$ to ensure usiness is runnin& as smoothly an$ efficiently as #ossile

• The or&ani.ation shoul$ #rovi$e leaves an$ time off for recreational activities to achieve

a -uality "or) environment Too much "or) lea$in& to #oor #ersonal life must e

a$$resse$ to ensure the em#loyee lives a socially alance$ life :r&ani.ations can

un$erta)e #rovision of leaves, #rovision of entertainment>country clu memershi#, time

offs, com#any tri#s to tac)le "ith this #rolem Com#any &atherin&s that incor#orate

family memers of em#loyees are also a$visale

• %t is im#ortant for or&ani.ations to maintain the alance et"een mana&in& an$ Dmicro(

mana&in&E, "here the former is a necessity ut the later may result in $e#resse$

"or)force As im#ortant as su#ervision is to maintain cohesion an$ or$er "ithin the


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com#any, e-ually im#ortant is $ele&ation 6m#loyees nee$ to e &iven free$om to thin)

for themselves an$ "or) in a s#ace that isn+t constraine$ at every turn

• Creation of autonomous "or) hel#s in creatin& #ositive feelin&s amon& em#loyees They

may e &iven free$om to choose their o"n teams, there shoul$ e free$om of $ecision

ma)in& re&ar$in& the choice of metho$s for "or), $istriution of tas)s amon& &rou#

memers an$ $esi&nin& of "or) sche$ules

• %n or$er to #ro#erly im#lement soun$ -uality of "or) life, effective t"o("ay

communication is necessary Throu&h the $o"n"ar$ communication, em#loyees "oul$

receive information aout the various as#ects of the or&ani.ation Throu&h u#"ar$

communication, em#loyees can share their vie"s, &rievances an$ su&&estions for

im#rovin& the "or) #erformance

•


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+onclusion

%n conclusion, the #ractice of *R8 nee$s to e inte&rate$ "ith the overall strate&y to ensure

effective use of #eo#le an$ #rovi$e etter returns to the or&ani.ations Unless the *R8 #ractice

is $esi&ne$ in this "ay, the firms stan$ to lose from not utili.in& #eo#le fully The )ey functions

of the *uman Resources 8ana&ement *R87 team inclu$e recruitin& #eo#le, trainin& them,

#erformance a##raisals, motivatin& em#loyees as "ell as "or)#lace communication, "or)#lace

safety, an$ much more

Reference


18/18

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• *er.er&, F, 8ausner, B, Sny$erman, B B 20117 The motivation to "or) Jol 17

Transaction ulishers

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from htt#>>"""*RBLRcom

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200H7

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htt#>>"""referenceforusinesscom
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