MGT420 HM221

8/13/2019 MGT420 HM221

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8/13/2019 MGT420 HM221


the chosen processpath and goals to individuals and the team and must avoid

negative feedback. "t means the leader should not criticize other’s idea, instead

heshe must e'plain the reason why the chosen idea is better

$ key re%uirement for success is that members of diversity team must

acknowledge cultural differences among themselves. They must have a basic

understand and appreciate of other member’s cultural. "n additional, to making a

successful of diversity in team, all member of the team must have above average

communication skills, must be able to acknowledge the fact that other member of

the team may have different views or opinions, and must have an open mind to

create a new social norms for interacting.

"n conclusion, diversity must be managed in order for the diversity result in

better team performance rather than cause trouble and difficulties with team

performance. "n order to build a strong and good team, we have to consider all

the managing challenges especially the increasing of diversity. Thus,

management will be more effective and efficient.

8/13/2019 MGT420 HM221


QUESTION 2.

(. Discuss the overall framework for management that is presented in the

chapter with one or more other students. )hy does *everything+ that an

organization does have to be focused on the overall goals of the organization?

ANSWER

$n overall framework of management is very useful in order to se how the

management suppose to be and in what way can we achieve the organization’s

aim and goal. lanning is the most important part where planning have to be

done to first establish the overall goals and then to set the strategy to achieve

goals. The e'ternal environment and the competencies are the basic needs in

planning. This mean we have to look and understand the market and industry

needs. lus, we also have to know the weaknesses and operations inside the

organization.

!rganizing and leading are also about understanding the competencies,

weaknesses and operations inside of the organization or inside the department,

but only for managers other than chief e'ecutive officer -&!/. The task of

leading and organizing include understanding the state of organizational design0reporting relationships, communication, human behavior and leadership in the

organization, how they interacts each other0 and how they all must support the

overall strategy.

The manager also should use their knowledge, skills and their e'perience

to analyses the e'ternal and internal environments of the organization. 1or

e'amples, the manager have to know well and better about certain things such

as economics, government, sociology and political science to #udge the nature of

overall organizational environment. Hence, the basic functions of management

which consist of four main elements0 planning, organizing, leading and controlling

can be fulfilled.

8/13/2019 MGT420 HM221


)e also have to get the feedback in order to understand conse%uences of

what the organization had done so far. )hether the feedbacks are positive or

negative, the further action can be taken based on the feedback that we get..

"t is a must for *everything+ that an organization does have to be focused

on the overall goals of the organization. 2y analogy, we can compare it to our

body system. 3et say, we want to eat and that is our goal. To eat, which is to

achieve the goal, we have to look for the food that we want to eat, decide where

we want to eat and so on. These are *everything+ that the organization does.

)hat will happen if we decide to eat, but we go to the post office? &an we

achieve the goal? )hat kind of food that you can get in the post office? 4o,

everything is relying to each other and if we miss even single component, the

goal will be never achieved. )hatever or however the organization does, it is still

on the right track if the purpose is to achieve the goal.

)hatever the manager want to do, they have to be %ualified enough in

carrying out the basic functions of management which are planning, organizing,

leading and last but not least, controlling. 2y doing those alone is also not

enough as the manager have to take e'ternal and internal environment, overallstrategy, organizing, leading and controlling and overall goals into

considerations. These are actually the overall framework of management and

this framework can guide people in managing or handling with an organization.

!verall, the framework will help us to understand how all the other

courses that we take relate to the functions of management. "n addition, it also

show how the functions of a management all connected and interact with each

other, and together, they lead to effective and efficient achievement of an

organization’s overall goals.

8/13/2019 MGT420 HM221


HM221

TOURISM MANAGEMENT

MGT420

PRINCIPLES AND PRACTICE OF

MANAGEMENT

GROUP MEMBERS

NAME ID NUMBER

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MGT420 HM221