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Experience Strategic Marketing Consultant, LifestyleInTech.com, Boston, MA 2010 - 2011 Engage in business development with clients for the sale of consulting and design services. Lead project manager on 16 long term marketing/creative consulting contracts. Operate in a cross functional team to generate new advertising & marketing programs. Manage project execution with creative/tech teams to produce websites, apps & digital media. Produce proposals & reports to communicate project scope, objectives, strategies, deliverables, target audiences, & analysis. Design customer experiences for websites & mobile apps, including an analytics dashboard for a major investment bank. Information Technology Services, Harvard Law School Cambridge, MA 2009 - 2010 Provided a full range of desktop support to a diverse multilingual community of 3,000+ including 4 international Chief Justices. Delivered exemplary customer service in a demanding environment. Provided individual software training in MS Office, Symantec, & Adobe software. Performed diagnostics & troubleshooting of system issues including re-imaging and replacing hard drives. Marketing Associate, Next Generation Media Group Boston, MA 2007 - 2008 Managed a team of 12 promoters, 5 subcontractors, and 10 venue stafff members. Produced schedules, financial statements, performance metrics to manage projects. Planned & managed events/experience marketing programs including product launches, corporate events, conferences, brand promotions, concerts, & networking events. Built & managed relationships with strategic partners & vendors. American Express Black Card Concierge Service representative for nightlife in Boston area. Negotiated Bacardi sponsorship contract from Bacardi for $10K to book MySpace.com’s #1 ranked DJ for event with 1,500+ attendants. Maintained & stimulated a variety of internet media accounts, linking content across communities, conducting market research, & generating weekly analytical reports. Content Manager, No Comments Magazine Boston, MA 2006 - 2007 Recruited & managed a team of 20 professional photographers. Built magazine company from ground up to a valuation of $1,000,000+. Managed the content of 10,000 images per month, by processing for media production team. Developed a print media vehicle to target difficult to reach market segments. Raised $32,000 in seed capital from angel investor. Sold $120,000 in corporate campaigns & sponsorships to Rolls Royce, Leblon, LVMH. Directed production highly stylized digital & print ads targeting a niche gen-y audience. Education Northeastern University, Boston, MA Masters of Technological Entreprenuership, 2010 // Concentration: Digital Media GPA: 3.8; Venture Development Project Leader B.S. Business Administration, 2009 // Concentration: Finance & Insurance Sigma Alpha Lambda Business Honors Society; Finance & Investments Club, Tech Chair Babson College, Wellesley, MA Candidate for B.S. Business Administration, 2008 // Concentration: Entrepreneurship; Tau Kappa Epsilon; HTML Web Developer Champion; Transfered 172 Commonwealth Ave, Boston, MA // [email protected] // 401-218-8292 //michaelsalafia.com MICHAEL SALAFIA customer experience & business development Skills Business Development Sales Presentations Business Analysis Financial Analysis Client Relations Project Management Market Research Marketing Strategy Customer Experience Design Building Web Presence Social Media Strategy Branding UX design Technology Adobe CS5 HTML 5 / CSS3 Wordpress Excel (pivot tables) MS Office Suite MYSQL OmniGraffle iWork / iLife Facebook Twitter LinkedIn Google Site search integration Google Analytics Google Adwords

Michael Salafia's Resume

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Customer Experience & Business Development

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Experience Strategic Marketing Consultant, LifestyleInTech.com, Boston, MA 2010 - 2011

• Engage in business development with clients for the sale of consulting and design services.

• Lead project manager on 16 long term marketing/creative consulting contracts.

• Operate in a cross functional team to generate new advertising & marketing programs.

• Manage project execution with creative/tech teams to produce websites, apps & digital media.

• Produce proposals & reports to communicate project scope, objectives, strategies, deliverables, target audiences, & analysis.

• Design customer experiences for websites & mobile apps, including an analytics dashboard for a major investment bank.

Information Technology Services, Harvard Law School Cambridge, MA 2009 - 2010

• Provided a full range of desktop support to a diverse multilingual community of 3,000+ including 4 international Chief Justices.

• Delivered exemplary customer service in a demanding environment.

• Provided individual software training in MS Office, Symantec, & Adobe software.

• Performed diagnostics & troubleshooting of system issues including re-imaging and replacing hard drives.

Marketing Associate, Next Generation Media Group Boston, MA 2007 - 2008

• Managed a team of 12 promoters, 5 subcontractors, and 10 venue stafff members.

• Produced schedules, financial statements, performance metrics to manage projects.

• Planned & managed events/experience marketing programs including product launches, corporate events, conferences, brand promotions, concerts, & networking events.

• Built & managed relationships with strategic partners & vendors.

• American Express Black Card Concierge Service representative for nightlife in Boston area.

• Negotiated Bacardi sponsorship contract from Bacardi for $10K to book MySpace.com’s #1 ranked DJ for event with 1,500+ attendants.

• Maintained & stimulated a variety of internet media accounts, linking content across communities, conducting market research, & generating weekly analytical reports.

Content Manager, No Comments Magazine Boston, MA 2006 - 2007

• Recruited & managed a team of 20 professional photographers.

• Built magazine company from ground up to a valuation of $1,000,000+.

• Managed the content of 10,000 images per month, by processing for media production team.

• Developed a print media vehicle to target difficult to reach market segments.

• Raised $32,000 in seed capital from angel investor.

• Sold $120,000 in corporate campaigns & sponsorships to Rolls Royce, Leblon, LVMH.

• Directed production highly stylized digital & print ads targeting a niche gen-y audience.

EducationNortheastern University, Boston, MAMasters of Technological Entreprenuership, 2010 // Concentration: Digital Media GPA: 3.8; Venture Development Project Leader

B.S. Business Administration, 2009 // Concentration: Finance & Insurance Sigma Alpha Lambda Business Honors Society; Finance & Investments Club, Tech Chair

Babson College, Wellesley, MACandidate for B.S. Business Administration, 2008 // Concentration: Entrepreneurship; Tau Kappa Epsilon; HTML Web Developer Champion; Transfered

172 Commonwealth Ave, Boston, MA // [email protected] // 401-218-8292 //michaelsalafia.com

MICHAEL SALAFIAcustomer exper ience & bus iness deve lopment

Skills

Business DevelopmentSales PresentationsBusiness AnalysisFinancial AnalysisClient RelationsProject ManagementMarket ResearchMarketing StrategyCustomer Experience DesignBuilding Web PresenceSocial Media StrategyBrandingUX design

Technology

Adobe CS5HTML 5 / CSS3WordpressExcel (pivot tables)MS Office SuiteMYSQLOmniGraffleiWork / iLifeFacebookTwitterLinkedInGoogle Site search integrationGoogle AnalyticsGoogle Adwords