MICHELIN A better way forward - Capgemini€¦ · Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page : MICHELIN A

Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page :

MICHELIN

A better way

forward

Source: Annual and sustainable development report

1


-33%

Lost-time incidents

115,000 Employees

€20.7bn Net sales

14,036 New hires

Up 6.7% Up 15.8%

In volume In value

7.2 million Hours of employee training

€1.945bn Operating income

0 In Group

plants 22%

Net debt-to-equity

ratio

€1.7bn Capital expenditure

Before non recurring items

26

Michelin sites Environmental

Footprint reduced by

KEY FIGURES

2



EVERYWHERE AROUND THE WORLD,

WE EQUIP EVERYTHING ON WHEELS, TO SERVE EVERY MOBILITY NEED

184m TIRES PRODUCED

69 PRODUCTION FACILITIES

IN 18 COUNTRIES

170 MARKETING OPERATIONS IN

MORE THAN 170 COUNTRIES

14.8% SHARE OF THE GLOBAL

TIRE MARKET BY VALUE Tire Business 2011 Global Tire Company Rankings

No.1 IN THE WORLD IN

HIGHPERFORMANCE

TIRES FOR CARS

No.1 IN THE WORLD IN RADIAL TIRES

FOR TRUCKS, EARTHMOVERS,

AIRCRAFTS

No.1 IN EUROPE IN TIRES FOR

FARM MACHINERY,

MOTORCYCLES

3



3.300 PRODUCT AND SERVICE

DEALERSHIPS

IN 27 COUNTRIES

10m MAPS AND GUIDES IN

15 LANGUAGES PUBLISHED

IN 2011

No.1 IN SERVICE CONTRACTS

FOR TRUCKS, EARTHMOVERS

AND AIRCRAFT FLEETS

No.1 IN RETREADING

950m ITINERARIES CALCULATED

BY VIAMICHELIN

ACTING LOCALLY,

WE FACILITATE MOBILITY FOR EVERYONE, EVERYWHERE

AND IN EVERY WAY

4



• TC : Tourisme camionnette • PL : Poids lourd • SP : Pneus de spécialités

MICHELIN ESTABLISHED CLOSE TO ITS CUSTOMERS

69 115 000 employees (108 300 Full-time

equivalent employees)

production facilities

in 18 countries


5

Western Europe 32 plants 10 for passenger car and light truck tires 12 for truck tires 7 for specialty tires 6 for components and semi-finished products

Eastern Europe 8 plants 5 for passenger car and light truck tires 3 for truck tires 3 for specialty tires 1 for components and semi-finished products

Asia (without India) 7 plants 4 for passenger car and light truck tires plus 1 under construction 3 for truck tires plus 1 under construction 2 for specialty tires 2 for components and semi-finished products

Africa, India and the Middle East 1 plant 1 for truck tires plus 1 under construction

South America 4 plants 2 for passenger car and light truck tires plus 1 under construction 3 for truck tires 1 for specialty tires

North America 17 plants 10 for passenger car and light truck tires 4 for truck tires 3 for specialty tires 2 for components and semi-finished products


MICHELIN IT MISSION STATEMENT

Improve business and IS/IT processes

efficiency by delivering : 1. simplified, standardized, innovative and easy to

use solutions, in accelerated cycles

2. up to date, effective and collaborative work

environments for individuals and communities

at a competitive cost while ensuring

information security.

6


Capgemini scope

• Inventories

Demand to Cash

Upstream Supply Chain

transformation program

Finance / Purchase to Pay / Costing PLM program

ERP Backbone Program

Downstream Supply Chain and Logistics

transformation program

Finance /

P2P

Customer / D2C

/ Downstream Upstream

THE MICHELIN TRANSFORMATION PROGRAM

SUPPORTED BY IT


THE PARTNERSHIP WITH Capgemini

8

• Delivery model :

– Front office in a co-management mode : USA, France

– Back Office : India

– Capgemini scope of work :

– Pre-design, high level design, project management office:

Capgemini Consulting

– Build / test / roll out / support : Capgemini Technology + India

A distributed and industrialized delivery model able to ask for

expertise when needed


THE PARTNERSHIP WITH Capgemini

9

• Key points :

– A global project requiring international teams

– Agility through “flying squad” when needed

– An original partnership through the “co-management” principle

– First results :

– A successful Go Live at the planned date in North America

– Next steps :

– Deployment in Poland and India

– Build of the next release (China, Western Europe) and

deployment

– Further deployments in Asia, South America


• Alignment of all suppliers on MICHELIN objectives to

make them co-responsible for

– application development and deployment, support

– continuous improvement of processes, methodologies and tools

– 5% of their revenue as risk or reward through 10 KPIs (o/w

Michelin satisfaction : value created, resource adequacy with the

needs)

• “Transparency” with the partners to enable

anticipation: visibility on the project portfolio

Co-management : a real partnership spirit


Before After

# development sites 15 5

# suppliers 80 5

Commitment on results 10% 30%-50%

Development process Diversified Unified

Suppliers’ relationships Client-supplier

Short term

Co-management

Long term

Flexibility Variable Structural

Cost > benchmark = benchmark

Co-management : the benefits

Thank you

for your attention!

Documents

MICHELIN A better way forward - Capgemini€¦ · Reference number: REF_1197_DGCM - DGCM/CI - Creation date: mai 2012 - Classification : D4 - Retention: WA+1 – Page : MICHELIN A