micros Systems, Inc. - Oracle · PDF fileMICROS Systems, Inc. shall not be liable for errors contained ... Auxiliary Power Connector ... experience with upgrading and configuration

micros® Systems, Inc.

PC Workstation

Eclipse

Setup Guide

Copyright 2001, 2002, 2004By MICROS Systems, Inc. Columbia, Maryland USAAll Rights Reserved

Part Number 100016-113 (4th Edition)

Declarations

Warranties Although the best efforts are made to ensure that the information contained in this manual is complete and correct, MICROS Systems, Inc. makes no warranty of any kind with regard to this material, including but not limited to the implied warranties of marketability and fitness for a particular purpose. Information in this manual is subject to change without notice. MICROS Systems, Inc. shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

TrademarksMICROS is a registered trademark of MICROS Systems, Inc

Intel, Celeron, Pentium III, and MMX are registered trademarks of Intel Corporation

Microsoft, Windows, Windows 95 Windows 98, Windows NT, Windows Sound System, and Microsoft SQL Server are trademarks of Microsoft Corporation in the United States of America and in other countries.

Adobe, Photoshop and FrameMaker are either registered trademarks or trademarks of Adobe Systems, Incorporated in the United States of America and/or other countries.

CorelDraw is a registered trademark of the Corel Corporation

Printing History New editions of this manual incorporate new and changed material since the previous edition. Minor corrections and updates may be incorporated into reprints of the current edition without changing the date or edition number.

1st Edition: May 20012nd Edition: September 20013rd Edition: March 20024th Edition: November 2004

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Table of Contents Declarations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiWarranties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiTrademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiPrinting History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

PrefaceWhy Read This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xPurpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xWho Should Use This Manual? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xHow This Manual is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiNotation Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiSymbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiiDocument Design and Production . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

What Is The Eclipse Workstation? Eclipse System Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Eclipse LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

12.1” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-315” LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

The Front Cover and Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . 1-5Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Expansion Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6PCMCIA CardBus Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Digital Visual Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6Disk-On-Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Diagnostics Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7PCWS API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Care and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11Foreign Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12Temperature and Humidity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12Transporting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12Cleaning The Eclipse Touchscreen and Cabinet . . . . . . . . . . . . . . . . . 1-12LCD/Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12Cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

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Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13The I/O Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

P13 - Mic In - Line Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14The Modular Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15Internal Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16RS232 Serial, DB9 Connector (COM1) . . . . . . . . . . . . . . . . . . . . . . . 1-16Parallel Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16Digital Visual Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . . . 1-16Cash Drawers 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17Remote Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17+24V Printer Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17Auxiliary Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17

Connecting Peripherals to the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18USB Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18USB Floppy Diskette Drive Letters . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18Setting the USB Floppy Disk Drive to Boot the Workstation . . . . . . . 1-19Connecting the Eclipse to a LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Operating the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21Turning the Workstation On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22Calibrating the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22Using the 15” LCD/Touchscreen Head Controls . . . . . . . . . . . . . . . . 1-24

BIOS Setup UtilityStarting the Phoenix Setup Utility/Checking the MICROS BIOS Version . 2-2

Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Keys Used During Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4System Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4System Date: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4Legacy Diskette A: [Disabled] (BIOS Version 1.00.20 or later) . . . . . . 2-4Primary Master [Displays Hard Disk Size in MB if Installed] . . . . . . . 2-4Primary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Secondary Master . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6Secondary Slave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6PC Beep Mute . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

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After Power Failure (BIOS Version 1.00.20 or later) . . . . . . . . . . . . . . 2-6LAN Boot Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7Extended Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Installed O/S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8Reset Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8PS/2 Mouse (BIOS Version 1.00.20 or later) . . . . . . . . . . . . . . . . . . . . . 2-8IO Device Configuration -> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9Local Bus IDE Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11Advanced Chipset Control -> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Power Savings: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Resume On Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Resume Time: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12Resume On Modem Ring: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Exit Saving Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15Exit Discarding Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15Load Setup Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15Discard Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15Save Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

PCWS Eclipse Hardware ConfigurationDisassembling the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2What’s Inside? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

System Board Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8STK3 - Socket 370 Processor Socket . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8Intel© i810 Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9DIMM Sockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11Silicon Image Panel Link Transmitter. . . . . . . . . . . . . . . . . . . . . . . . . . 3-11Altera POS and IO Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11IT8702F-A Super IO Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11Texas Instruments PC1211 PCMCIA Controller . . . . . . . . . . . . . . . . . 3-12Realtek RTL8139B 10/100 Ethernet Controller . . . . . . . . . . . . . . . . . . 3-12IT8888F PCI-to-ISA Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12AC97 Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Remove/Replace the Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14Remove/Replace Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16Remove/Replace the Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18Remove/Replace DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

Recommended DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20

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Purchasing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20Configuring DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22Remove a DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Remove/Replace the System Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24The Celeron vs. the Pentium III Processor . . . . . . . . . . . . . . . . . . . . . 3-24

Installing a PCMCIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29Installing a Disk On Chip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32Re-assembling the Eclipse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

Eclipse LCD/Touchscreen Head ConfigurationDisassembling the LCD/Touchscreen Head . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Removing the Rear Cover and Interface Board Shield. . . . . . . . . . . . . . 4-2The LCD/Touchscreen Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

LCD/Touchscreen Board -001 TFT LCD - MicroTouch TSC) . . . . . . . 4-5LCD/Touchscreen Board -001 - Connectors and Jumpers . . . . . . . . . . 4-6

LCD/Touchscreen Board -002 (DSTN LCD - MicroTouch TSC) . . . . 4-7LCD/Touchscreen Board -002 - Connectors and Jumpers . . . . . . . . . . . 4-8LCD/Touchscreen Board -003 (TFT LCD - Hampshire TSC) . . . . . . . 4-9LCD/Touchscreen Board -003 - Connectors and Jumpers . . . . . . . . . 4-10

LCD Interface Description (-001, -002 ad -003 Boards) . . . . . . . . . . . . . . 4-11LCD Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Touchscreen Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12-001 and -002 LCD/Touchscreen Interface Boards . . . . . . . . . . . . . . . 4-12Touchscreen Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12-003 LCD/Touchscreen Interface Board . . . . . . . . . . . . . . . . . . . . . . . 4-13

LCD Backlight Inverter/On Board Voltage Regulators . . . . . . . . . . . . . . . 4-14+3.3V and +5.0V On-Board Regulators . . . . . . . . . . . . . . . . . . . . . . . 4-15

Installing the Interface Board Shield and Back Cover . . . . . . . . . . . . . . . 4-16

PCWS Eclipse Diagnostics Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2Front Panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

FD (Full Duplex), Link, and Network Active . . . . . . . . . . . . . . . . . . . . 5-5Disk LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5Power LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

POST Error Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Equipment DimensionsPCWS Eclipse Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2PCWS Eclipse Workstation with 15” LCD/Touchscreen Head . . . . . . . . . A-3PCWS Remote Pole Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

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Cash Drawer, Low Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-6

Connector and Cable DiagramsFront Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

Modular Connector Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2LCC/IDN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2LCC(-) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3RS232 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3Modular COM Ports 2, 3, 5 and 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-410/100 Ethernet Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4RS232 Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5USB Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5Digital Visual Interface (DVI) Connector . . . . . . . . . . . . . . . . . . . . . . .B-6Parallel Port Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-7Cash Drawer 1 and 2 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8PS2 Mouse/Keyboard Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8Remote Customer Display Connector . . . . . . . . . . . . . . . . . . . . . . . . . .B-9Front Panel Power Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-9

System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10ATX Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-10Power Switch Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-11

Hook-up Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12LCC/RS232 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-12COM5 and COM6 Modular Connectors . . . . . . . . . . . . . . . . . . . . . . . .B-13Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-14Cross-over Pinning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-158-Pin to 6-Pin Hook-up RS422 Cable (300319-001) . . . . . . . . . . . . . .B-16Cash Drawer Extension Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-17

vii

Table of Contents

viii

Preface

In this preface, you’ll find information about this manual. Refer to the preface if you have questions about the organization, conventions, or contents of this manual.

In this section

Why Read This Manual?.............................................................. xHow This Manual Is Organized .................................................xiNotation Conventions ................................................................xii

PCWS Eclipse Setup Guide ix

PrefaceWhy Read This Manual?

Why Read This Manual?

Purpose This guide is intended for those who will be setting up and installing the PCWS Ultra hardware and as such is not specific to a particular software application. To use the PCWS with a specific application, consult the Related Manuals section listed below.

Who Should Use This Manual?This manual is intended for qualified service personnel who have experience with upgrading and configuration of personal computer based systems.

x PCWS Eclipse Setup Guide

PrefaceHow This Manual is Organized

How This Manual is Organized

This manual is divided into five chapters, briefly discussed below.

Chapter 1 describes each of the Eclipse components and shows how to assemble them into a complete workstation. The chapter also provides specifications, care and handling instructions, and information on how to connect peripherals to the Front I/O Panel.

Chapter 2 describes how to use the Phoenix BIOS Setup Utility to configure the Eclipse hardware.

Chapter 3 covers the Eclipse system unit hardware configuration. Topics include how to remove the cover, identify the major components, and how to upgrade or configure such items as the main memory, processor, and hard disk, or to install the optional internal customer display.

Chapter 4 covers the Eclipse LCD\Touchscreen Head configuration. Topics include how to remove the cover, identify individual components, and set configuration jumpers for the LCD panel and touchscreen interface.

Chapter 5 provides basic troubleshooting data in the form of BIOS error messages and beep codes.

A Reference section consisting of Equipment Dimensions, FCC/DOC Statement, and Connector/Cable Diagrams can be found at the end of this manual.

SHOCK HAZARD

No user serviceable parts inside. Refer servicing to qualified personnel.

PCWS Eclipse Setup Guide xi

PrefaceNotation Conventions

Notation Conventions

Symbols

Document Design and Production

Desktop Publishing: Adobe FrameMaker.

Imaging: Nikon Coolpix 990.

Image processing: Adobe Photoshop, Paint Shop Pro.

Line drawings: Corel Draw!

NOTE

This symbol brings special attention to a related item.

WARNING

This symbol indicates that specific handling instructions or procedures are required to prevent damage to the hardware or loss of data.

SHOCK HAZARD

This symbol calls attention to a potential hazard that requires correct procedures in order to avoid personal injury.

STATIC SENSITIVE DEVICES

This symbol indicates that specific ESD handling procedures are required.

xii PCWS Eclipse Setup Guide

Chapter 1

What Is The Eclipse Workstation?

In this chapter

The System ...................................................................................................1-2Features........................................................................................................ 1-6Specifications............................................................................................... 1-8The I/O Panel ............................................................................................. 1-14Connecting Peripherals to the Eclipse ....................................................... 1-18Operating the Eclipse................................................................................. 1-21

PCWS Eclipse Setup Guide 1-1

What Is The Eclipse Workstation?The System

The System

The following section describes the PCWS Eclipse Workstation and components. The Eclipse will be available with two LCD/Touchscreen Head selections.

Eclipse System Unit The Eclipse System Unit, shown in Figure 1-1, consists of a plastic cover and pedestal which fits over a metal chassis.

Figure 1-1: The Eclipse System Unit

The system unit contains the power supply, system board, and optionally, a single desktop style IDE hard disk and 2x20 customer display. All input/output connectors are accessible from the front of the unit. See Chapter 3 for more information about hardware configuration.

The AC power switch is located under the system unit on the right side of the workstation.

The integrated power supply replaces the external AC power brick used in previous PCWS models. In addition, a +24V power connector mounted to the front panel allows a single Epson U220 or TMT-88 Roll Printer to be powered from the Eclipse, eliminating a second power brick.

1-2 PCWS Eclipse Setup Guide


Eclipse LCD/Touchscreen Head The PCWS Eclipse is now available with two display configurations. The standard display is based on a 12.1” TFT LCD Panel, and a new optional display is available, based on a 15” TFT LCD Panel. Each component is detailed below.

The 12.1” LCD/Touchscreen Head

The 12.1” LCD/Touchscreen Head, shown in Figure 1-2, contains an 800x600 TFT LCD panel coupled to a Elo TouchSystems 5-wire resistive touchscreen.

Figure 1-2: The Eclipse 12.1” LCD/Touchscreen Head

The 12.1” LCD/Touchscreen Head is modular, attached to the pedestal with thumbscrews.

The Eclipse front panel DVI connector supplies all LCD, touchscreen, backlight control and data signals as well as +12V to the LCD/Touchscreen Head. Within the head, a single circuit board controls the LCD, Touchscreen, and Contrast/Backlight interface circuitry.

See Chapter 4 for more information about the 12.1” LCD/Touchscreen head configuration.



The 15” LCD/Touchscreen Head

The optional 15” LCD/Touchscreen Head, shown below, contains a 1024x768 TFT LCD Panel coupled to a 5-wire resistive touchscreen.

Figure 1-3: The Eclipse 15” LCD/Touchscreen Head

Due for release in November 2004, the optional 15” LCD/Touchscreen head is a modified version of a retail ELO Touchsystems 15” LCD Monitor/Touchscreen combination. It is fastened directly to the pedestal hinge.

The Eclipse front panel DVI connector supplies all LCD, touchscreen, backlight control and data signals as well as +12V to the LCD/Touchscreen Head. Firmware modifications allow this display to emulate the 12” LCD/Touchscreen at the API level. The POS Application controls the backlight on/off and brightness in the same manner as the 12.1” LCD/Touchscreen head.

The right side of the display housing includes several controls to manipulate the On Screen Display (OSD) function and power on/off button. Refer to page 1-24 for more information.

Internally, the display consists of a Video Interface Board, Touchscreen Interface Board, Power Supply Board, and Backlight Inverter Board along with a 15” TFT LCD Panel and 5-wire resistive touch panel.



The Front Cover and Magnetic Card Reader

Figure 1-4 shows the Front Cover or MCR Unit including a standard 3-track magnetic card reader.

Figure 1-4: The Eclipse Front Cover

The magnetic card reader can be easily removed and replaced in just a few minutes. The entire reader assembly attaches to the Eclipse with a modular connector, further allowing the unit to be quickly and easily replaced.


What Is The Eclipse Workstation?Features

Features

Expansion CapabilitiesThe Eclipse does not contain ISA or PCI slots. Expansion takes the form of a Type II PCMCIA Cardbus Slot, USB port(s), and three available serial ports.

PCMCIA CardBus Slot

The Eclipse Workstation includes a single Type II 32-bit PCMCIA CardBus Slot. Established in 1995 by the Personal Computer Memory Card International Association (PCMCIA), the CardBus PC Card is a 32-bit version of the original 16-bit PC Card standard, offering higher levels of performance.

Part of the PC Card family, a CardBus PC Card conforms to an established physical form factor, providing a compact, rugged card that can be inserted completely within its host workstation without any external cabling (except when the card must be attached to a LAN, telephone line, or a wireless antenna).

Digital Visual Interface To drive the LCD panel a Digital Visual Interface (DVI) is employed. This high speed digital connection replaces the conventional analog RGB interface to CRT monitors. The DVI interface allows the display content to remain in a lossless digital format from the system board graphics controller to the LCD panel. DVI offers the following features:

• Display technology independence

• Plug and Play. If you swap a DSTN display for a TFT display on the Eclipse, this will be detected by the Display Data Channel Interface.

• Display contrast and backlight control for DSTN panels.

• Digital and Analog support through a single connector, using a cable specific to each application. (Analog cable currently not available).

DVI uses a Transition Minimized Differential Signalling (TMDS) protocol and encoding algorithm for the base electrical interconnection. These signals are routed to the LCD/Touchscreen Head where they are decoded into pixel data compatible with the LCD.

SoundThe Intel 810 Chipset supports the Audio Codec ‘97 digital audio component specification which consists of a 2 device audio solution comprised of a digital component, (the ICH) and a high quality analog component (the AD1819A) that includes a Digital To Analog Converter (DAC) and Analog to Digital Converter (ADC), mixer, and IO.

The Eclipse supports the following sound capabilities.

• PCI 2.1 bus master interface and AC-link controller


What Is The Eclipse Workstation?Features

• Audio playback through internal or external speakers

• Audio capture from the microphone input.

• Red Book Audio CD

• Headset and Speaker phone for DSVD modems

• Hardware MIDI synthesis

• Sound Max Audio Drivers support the Analog Devices Codec.

Built-in Speakers

The Eclipse includes a pair of water resistant speakers mounted on each side of the front connector panel.

Disk-On-ChipThe Eclipse system board supports the M-Systems Disk On Chip (DOC) device. A Disk On Chip consists of a block of Flash EPROM, residing behind firmware that when supported by the workstation’s BIOS, looks like a bootable or non-bootable removable drive. It can be configured to boot the workstation through CMOS Setup.

The Eclipse will ship with a 32-PIN DIP socket to allow field installation of the device. Details on installing and configuring the DOC can be found in Chapter 3.

Accessories The following accessories will be supported for the Eclipse. The External Floppy Diskette used by previous workstation models is not supported.

• USB Floppy

• USB and Parallel Port CD-ROM Drive

• PC Keyboard

Diagnostics UtilitiesAn updated version of DEMODIAG is supplied on the OS images. It supports all of the Eclipse features including the 3-track card reader.

PCWS API The PCWS Application Programming Interface (API) is a set of services that resides between application software and the operating system and the unique POS hardware on the system board. This allows POS applications such as 3700 to use a standard set of API calls to access such POS features as LCD contrast, reading magnetic stripe data, and opening a cash drawer or reading it’s status.


What Is The Eclipse Workstation?Specifications

Specifications

The PCWS Eclipse workstation conforms to the following specifications.

Specification Parameters

Processors Celeron C850MHz or Pentium III 1GHz

Processor Socket Socket 370

Cache Celeron = 128K L2 cache, Pentium III = 256K L2 cache,

Display(s) 12.1” TFT LCD, Optional 15” TFT LCD

Touchscreen Elo 12.1” or 15” five-wire resistive, 100 thousand points-per-inch resolution rated at a screen life of over 35 million touches.

Backlight(s) Can be set to one of three intensity levels through the API

DVI/VGA Interface The Front Panel DVI Connector supports either the LCD Head or standard CRT/LCD with a custom wired cable.

BIOS Phoenix 4.0 BIOS Plug ‘n Play DMI 2.0 compliant in flash EPROM, includes updated LAN boot software to support diskless workstations.

BIOS Setup Utility Configures system time and data, hard drive parameters, assigns COM and LPT port resources, and the boot device sequence.

Real Time Clock Time-of-day clock: 100-year calendar with alarm features and century roll-over, includes 256 bytes of battery backed CMOS RAM, reserved for BIOS use.

Memory Two DIMM sockets support 64 MB to 512 MB Max (256M Per Slot) of PC100 SDRAM (+3.3V, Unbuffered)

Mag Stripe Reader 3-Track ABA compatible, operates in MAGTEK and Special modes.

Customer Displays Optional 2 x 20 character internal customer display mounts to rear of system unit and or optional pole mount 2 x 40 character remote pole display

USB Ports Two UHCI 1.1 compliant USB ports

LAN Interface On-board 10/100 Ethernet. Includes MBA UNDI Version 4.3 Boot ROM



Approvals The Eclipse Workstation meets the following safety and environmental certifications.

Parallel Port Supports centronics, EPP, and ECP standards

Input Power 200W Max

Input Voltage Universal input 90-254VAC 47-63Hz.

Input Current 0.9A to 1.2A @ 115V

+24VDC Printer Power Out +24VDC @ 4A Max (Littlefuse R251004)

Aux Power Out +5VDC @ 5A Max (Littlefuse RS251005)+12VDC @ 5A Max (Littlefuse RS251005)

Storage Temperature -25°C (-13°F) to 85°C (185°F)

Operating Temperature Pentium 1 GHz = 5°C (40°F) to 40°C (104°F)Celeron C850Mhz = 5°C (40°F) to 45°C (113°F)

90% relative humidity max

Weight 18lb /w Hard Disk and Customer Display

Case Material ABS Plastic

Physical Dimensions See Appendix A

Certification Number Comments

Underwriters Laboratory, Inc., Standard for Safety of Information Technology Equipment

UL-1950

CE European Union Declaration of Conformity, Electromagnetic Compatibility Directive

89/336/EEC

FCC Rules for Class A computing devices Part 15

Canadian Standards Association Standard 22.2

Test and Declaration of Conformity for CE Mark of European Safety Approval

EN60950

Test and Declaration of Conformity for CE Mark of European EMI Approval

EN55022

Test and Declaration of Conformity for CE Mark of European ESD, RF, and Transient Susceptibility

EN50082-1

Specification Parameters



International Electrotechnical Commission, Electromagnetic Compatibility for Industrial-Process Measurement and Control Equipment

IEC801-2 8kV

IEC801-3 27-500MHz, 3V/cm (UNMOD)

IEC801-4 0.5kV SIGNAL LINES, 1.0kV AC Mains

Certification Number Comments


What Is The Eclipse Workstation?Care and Handling

Care and Handling

The following pages offer tips for placing the workstation in an environmentally safe location and tips for cleaning the workstation cabinet and touchscreen.

Environmental RequirementsTo ensure proper operation of the equipment, consider the following guidelines for placement of the Eclipse PC Workstation.

Dimensional data for the workstation and peripheral printers can be found in Appendix A of this manual. Before you decide on the space each device should occupy, take measurements and compare them to ours.

Location

Tile is the recommended floor surface for areas surrounding the workstation. If the floor covering adjacent to the equipment is carpeted, an anti-static grade is recommended. If the carpeting surrounding the area containing the equipment is not composed of anti-static material, the use of static-discharge mats should be considered. The recommended type of anti-static mat is one that incorporates a grounding clip with a cable to provide a discharge path to ground.

Foreign Materials

WARNING:

Do not use sharp objects such as a pen or pencil to press keys on the touchscreen as this could damage the sensing layer. Liquid spillage can cause damage to the circuits in the unit. Do not place the equipment near food preparation areas, dish racks, or water stations. The Eclipse LCD head includes a gasket seal around the touchscreen which may afford some protection from liquid spillage. If any type of liquid is spilled onto the touchscreen or on the top of the unit, turn off power as quickly as possible by removing the AC power cord from the wall plate. Do not reconnect the AC power cord to an outlet until it has been determined that no spillage remains inside the unit.



Electrostatic Discharge (ESD)

The occurrence of electrostatic discharge (ESD) usually takes the form of a discharge from the operator’s hand to cash drawers, the workstation, the magnetic stripe card reader or other peripherals connected to the workstation.

ESD is more common in dry climates during the winter, and less common in moist climates. The Eclipse has excellent built-in immunity to ESD in most environments. However, tile or anti-static carpet should still be employed in areas near the workstation.

Temperature and Humidity

The PCWS Eclipse operating temperature is between 40°F and 113°F (5°C to 45°C), if the Celeron C850 MHz processor is installed.

The PCWS Eclipse operating temperature is between 40°F and 104°F (5°C to 40°C), if the Pentium III 1GHz processor is installed.

A constant humidity between 40% and 90% is required for proper operation of the equipment.

Before applying power to the workstation, ensure that its temperature is within 15°F (8°C) of room temperature to prevent damage to its internal circuitry.

Transporting the Workstation

When a hard disk is installed, always power down the Eclipse workstation before transporting it, even if you are just moving it across your work surface. High density hard drives are more susceptible to damage if subjected to a sudden physical shock while they are operating, especially if the heads happen to be reading or writing to the disk surface. Powering off the workstation parks the hard disk heads, allowing you to move it without risking damage.

Cleaning The Eclipse Touchscreen and CabinetInstructions for cleaning the Eclipse Cabinet and LCD/Touchscreen are described below.

LCD/Touchscreen

You can clean the touchscreen with any common household glass cleaner applied with a clean cotton cloth. Always spray the cloth with the cleaner and then use the cloth to clean the touchscreen.

Cabinet

Always use a chamois or clean lint-free cloth to clean the cabinet and touchscreen surface. Do not use chemical, alcohol, or petroleum based cleaners that are not recommended for plastics.

SHOCK HAZARD

Always turn off the workstation before cleaning or performing any preventive maintenance.



Magnetic Card Reader

Depending on how much they are used, magnetic card readers may require periodic cleaning. Cleaning kits are available from a variety of sources. Be sure to follow the instructions supplied with the cleaning kits.


What Is The Eclipse Workstation?The I/O Panel

The I/O Panel

Figure 1-5, below points out each connector on the Eclipse IO Panel.

Figure 1-5: The Eclipse I/O Panel

Working from left to right, descriptions for each connector follows.

P13 - Mic In - Line Out

The Microphone input jack allows you to connect a microphone to the Eclipse and record sound clips.

The Line Out jack is capable of driving most external powered speakers.

NOTICE:

This equipment shall only be connected to a public telecommunications network by an external device approved for use in the country in which the equipment is installed.

NOTE:

The first 200 units have an error in the front panel artwork where the Microphone Input and Line Output connector legends are reversed. The illustration above shows the correct configuration.



The Modular Connector Block

Figure 1-6 shows the bank of six modular connectors located on the Eclipse Front I/O Panel, described below.

Figure 1-6: The Front Panel Modular Connectors

10/100 Ethernet

The Eclipse system board includes a PCI based 10/100 Ethernet controller with a 10BaseT connector on the front connector panel. The Eclipse is not provided with a Category 5 patch cable, it must be purchased separately.

COM 5 (Spare)

8-Pin modular connector is configured as COM5 - Spare COM Port.

COM 2 (Reserved For Touchscreen)

COM2 is dedicated to the Eclipse Touchscreen interface which resides in the LCD/Touchscreen Head. Note the block preventing the use of COM2 as shown in Figure 1-6.

COM 4 (LCC/IDN Port)

This port supports MICROS IDN printing devices. The default setting for this COM port matches the configuration required to support IDN printing from application software such as 3700. Like previous LCC/IDN ports, it has RS422 and RS232 capability. See Appendix B for connector and cabling information.

COM 6 (Spare)

8-Pin Modular connector configured as COM6 - Spare COM Port. However, by default, COM6 is disabled in CMOS Setup in order to free up IRQ5 for use by the on-board sound chip.



COM 3 (Reserved for Mag Card Reader)

This port is configured as COM 3. It is reserved for the front panel 3-track card reader.

Internal Speakers

The I/O Panel includes a pair of jacks for the front mounted speakers. Plug the right speaker into the top connector and the left speaker into the bottom connector.

USB

The Universal Serial Bus (USB) interface supports the host controller functions with a built-in Root Hub and 2 USB ports. The USB circuitry is implemented based on OpenHCI, the Open Host specification for USB.

USB is based on a tiered star topology that runs at a data rate of up to 12Mb per second. All USB devices are Plug and Play compatible, and can be connected to the Eclipse when power is on. This means that each device can be recognized without rebooting the workstation.

The 12Mb/s data rate provides sufficient throughput to support external storage media such as CD-ROM drives, ZIP drives, and digital scanners and cameras.

The Eclipse fully supports a USB floppy diskette which is capable of booting the workstation.

Mouse

This port accepts a PS/2 style mouse or other pointing device.

Keyboard

This port accepts a PC keyboard with a PS/2 style connector.

RS232 Serial, DB9 Connector (COM1)

This industry standard DB9 male connector can be used for an external modem, or other serial peripheral device. This port is supported by an industry standard 16550 UART with a 16-byte receive buffer. BIOS default settings configure this port at COM1.

Parallel Port

The parallel port is an industry standard Centronics parallel interface. In addition, the parallel port also supports the EPP and ECP standards.

Digital Visual Interface (DVI) Connector

This connector provides both a standard VGA output for connecting a conventional CRT monitor (requires a special cable), or supports the Digital Visual Interface (DVI) interface to the LCD panel.



Cash Drawers 1 and 2

These connectors support standard and low profile MICROS cash drawers with DIN style connectors.

Remote Display

This connector supports a pole mount Remote Customer Display. This display contains a two line display with 20 characters on each line. The display can be mounted up to 6 feet from the workstation.

+24V Printer Power

This connector provides +24V to power a single printer such as the U220 or TMT-88. A 24 inch version of this cable is currently available, with extended versions planned for the near future. Figure 1-7 shows how to install the external cable.

In late 2004, the internal power supply to front panel cable has been modified to include a 4A, 125V Axial Lead fuse in series with the +24VDC line.

Figure 1-7: Connecting the Printer Power Cable to the Eclipse

Auxiliary Power Connector

This connector appears in units assembled after September 2001. It provides both +5V and +12V for use by a future product such as a Smart Card Reader or Magnetic Card Reader/Writer.

A pin diagram of this connector can be found in Appendix.

In late 2004, the system board to front panel cable has been modified to include a pair of 5A, 125V, Axial Lead picofuses (Littlefuse R251005) in series with the +5VDC and +12VDC outputs.


What Is The Eclipse Workstation?Connecting Peripherals to the Eclipse

Connecting Peripherals to the Eclipse

The following section describes how to connect a variety of devices to the Eclipse Front I/O Panel.

USB Floppy Disk DriveThe TEAC Model FD-05PUB Floppy Disk Drive with USB Interface is the only supported Eclipse Floppy Disk Drive. Other USB drives may not function. The drive is available at your local computer supply store, or through MICROS with P/N 700352-085.

Although a Floppy Disk Drive is not required in most day-to-day POS applications, it is required to configure a hard disk, or run disk based diagnostics software.

The default BIOS settings are configured to boot from the USB Floppy Disk Drive if it is attached and a diskette in place. If the Floppy Disk Drive is not installed, or a bootable disk is not present in the drive, the workstation will boot from the Hard Disk or LAN as required.

USB Floppy Diskette Drive Letters

This section describes how the Drive Letter designation of the USB Floppy Disk Drive behaves before and after the USB floppy drivers are installed.

DOS

When booted to the DOS command line, or to the Windows 95/98 command prompt, the drive functions as a standard A: Drive.

Windows 95

When installed with a copy of Windows 95 where the USB upgrade (USBSUPP.EXE) has not been applied, the USB Floppy Disk Drive appears as the A: drive in Explorer. This is how the Windows 95 version of the Eclipse hard disk image is supplied.

If you run the USBSUPP.EXE patch (located in c:\b\usbsupp) to upgrade Windows 95 USB capabilities, two instances of the Floppy Drive appear in Explorer. The first, drive A, produces an error message if you attempt to access it. A second Floppy driver letter representing the TEAC USB Floppy will appear after the last hard disk or hard disk partition hard drive letter.

Windows 98

When connected to an Eclipse running Windows 98, two instances of the Floppy drive appear in Explorer. The first, drive A, produces an error message if you attempt to access it. A second Floppy driver letter representing the TEAC USB Floppy will appear after the last hard disk partition drive letter.

Windows NT 4.0

To use the USB Floppy under Windows NT 4.0, you must install the TEAC USB Floppy drivers. This driver is supplied on the NT 4.0 image, but is not installed by default.



A shortcut called Usb_flop is located on the desktop. Double-click this icon to install support for the USB Floppy Disk. Once the driver is installed, the USB floppy diskette operates in the same manner as a legacy floppy using drive letter A: If the driver is not installed, Windows NT 4.0 will not see the USB floppy drive.

Windows 2000 or XP Professional

Connect the drive. Drivers are not required. The floppy disk appears as drive A in Windows Explorer.

Setting the USB Floppy Disk Drive to Boot the Workstation

The default settings in CMOS Setup are configured to boot the workstation from the floppy disk if it is present and a diskette is inserted.

If the workstation refuses to boot from the USB Floppy Disk Drive, and the Eclipse is running BIOS version 1.00.22 or later, check the Boot Order Sequence in BIOS Setup. The following procedure describes how to configure the BIOS to boot from the USB Floppy.

1. Start the workstation and enter BIOS Setup Utility by pressing [F2] when prompted.

o The Main Menu appears.

2. From the ‘Main’ Menu, select the ‘Boot’ Menu.

o The ‘Boot Menu’ appears displaying the current boot configuration. When booting the workstation, the BIOS checks each device in the list, from the top down, looking for an operating system.

3. Use the Up/Down cursor control keys to select the ‘+Removable Devices’ field. Pressing [Enter] at this point displays a list of the removable devices installed, in this case, the TEAC FD-05PUB-(USB). Pressing [Enter] again closes the list.

4. Press the [+] or [-] as required to move the ‘+Removable Devices’ field to the top of the list.

5. Press [F10], then [Enter] to save changes and boot from the Floppy Disk Drive.



Connecting the Eclipse to a LANFigure 1-8 shows the Eclipse Ethernet connector located on the upper left of the Modular connector block.

Figure 1-8: The Ethernet Connector and Status LEDs

When you attach the Eclipse to a LAN, the three status LEDs shown at the lower half of Figure 1-8 provide the connection status. The table in Figure 1-9 summaries the function of each LED.

Link

The Link LED, when ON, indicates that the workstation is physically connected to a device such as a hub or patch panel.

FD (Full Duplex)

When the Link LED is ON, the FD LED indicates if the Eclipse is connected to a full or half-duplex LAN. The operation of the Link and FD LEDs is summarized in the table below.

Active

The Active LED indicates that information is being written to or read from the Eclipse Workstation over the LAN.

Figure 1-9: The Eclipse LINK and FD LEDs

LINK FD Status

ON ON Full Duplex Connection = 100 Mbps

ON OFF Half Duplex Connection = 10 Mbps

OFF OFF No Connection


What Is The Eclipse Workstation?Operating the Eclipse

Operating the Eclipse

On the following pages, you’ll find several procedures for operating the Eclipse.

Turning the Workstation On and OffThe upper half of Figure 1-10 shows the location of the Eclipse Power Switch. The lower half of the illustration shows the location of the power indicator visible only when the Front Cover is removed.

Figure 1-10: Using the Eclipse Power Switch

When the workstation is OFF, pressing the power button will turn it on.

When the Eclipse is ON, pressing and holding the power button for four seconds turns the Eclipse off.

NOTE: Starting with Eclipse BIOS Version 1.00.20 or later, a setup option can force the workstation to restart after a power failure without user intervention. See Chapter 2 for more information.



Using the Magnetic Card Reader The card reader is mounted on the front cover of the workstation for easy access and service. Figure 1-11 shows that you can swipe a card in either direction, with the mag stripe facing down and towards the rear of the workstation.

Magnetic cards should always be kept dry, and away from magnets or sharp objects that could damage the encoded information on the card. If a mag card is damp or wet, or appears damaged in any way, DO NOT insert into the reader.

Figure 1-11: Using the Magnetic Card Reader

If the unit does not read the mag cards consistently, the read head may be dirty or contaminated. A cleaning card can be used to clean the reader head. This type of card has a felt strip in place of the mag stripe which cleans the head as it is swiped through the reader.

Calibrating the TouchscreenCalibrating the touchscreen is the process of aligning the touchscreen glass with the underlying video display. If the touchscreen is not calibrated, the active area of the touchscreen beneath the display may not be aligned properly or may be too small in size.

When to Calibrate the Touchscreen

• When the video resolution changes from one setting to another (e.g, changing from 640x480 to 800x600 or 1024x768).

• Any time the cursor does not follow the movement of your finger, or does not reach the edges of the touchscreen.

• If the LCD/Touchscreen head has been swapped out for another unit. New touchscreen drivers may be required. Three versions of the head are now available:



o The original 12.1” DSTN or TFT LCD/Touchscreen head (400497-001 or 400497-002) with a 3M MicroTouch Excalibur controller.

o The recent 12.1” LCD Head/Touchscreen (400497-003A) with the Hampshire TSHARC touchscreen controller.

o The 15” LCD/Touchscreen Head.

Tips for Performing the Calibration Procedure

• Perform the calibration procedure in the position (sitting or standing) that the touchscreen is normally used.

Calibrating the MicroTouch TouchWare Drivers

1. From the Desktop, press the MicroTouch TouchWare icon twice. If this is the first power-up after the LCD/Touchscreen head has been swapped out, you may be prompted to run the calibration procedure.

2. Select the Calibrate tab.

3. Press the Calibrate button.

o Two calibration targets appear on the screen. A hand points to first target, in the lower left quadrant of the screen.

o If you press [ESC] or do not touch the screen within 20 seconds, the calibration process aborts with no change in calibration values.

4. The hand points to the first calibration target, in the lower left corner. Position your fingertip to completely cover the target and touch the screen without letting go. Continue holding the touch until the message “Touch Enabled” appears.

5. Continue the procedure by repeating Step 4 on the next target.

6. When calibration is complete, a dialog box prompts you to test the calibration.

o Drag your finger across the screen and make sure the cursor follows your movements. Touch each corner and touch along each edge of the screen to verify that the cursor can reach the display area.

o If you must re-calibrate, make sure to touch the targets carefully. It is possible that you did not hold the touch long enough, or that you accidently touched the screen in the wrong place during the calibration procedure.

Calibrating the Hampshire Touchscreen Drivers

1. From the Desktop, select Start -> Programs -> Hampshire Touchscreen Control Panel.

2. Select the Calibration tab. Press the [Configure] button to define the calibration type, offset, and target type in additon to choosing a 3, 4, 7, or 20 point test.



Using the 15” LCD/Touchscreen Head Controls The 15” LCD/Touchscreen head includes a set of controls located along the right side of the display housing. They provide access to the On Screen Display (OSD) menu and power/on off functions. By default, these controls are disabled, but can be enabled by using the instructions below.

The Power On/Off button allows the 15” LCD/Touchscreen Head to be powered down independently of the Eclipse system unit.

The On Screen Display menu provides access to brightness and contrast controls, and other display related functions.

Figure 1-12, below, shows how to enable the Power On/Off button and On Screen Display.

Figure 1-12: Enabling the Power Button and OSD Controls

• To enable the Power On/Off button, simultaneously press and hold the MENU and Down Arrow buttons as shown at the left of the illustration.

o A window appears and displays the message “Power Unlock” to indicate the Power On/Off button is enabled. If you continue to hold the MENU and Down Arrow buttons, the message toggles between “Power Unlock” and “Power Lock.”

• To enable the On Screen Display menu, simultaneously press and hold the MENU and Down Arrow Keys.

o When the OSD appears, use the Up or Down Arrow buttons to select an item from the menu, then press SELECT. Use the Up or Down Arrow buttons to adjust your selection, then press SELECT when complete.


Chapter 2

BIOS Setup Utility

The Phoenix BIOS Setup Utility provides a central location for configuring the Eclipse system board hardware. The BIOS Setup Utility is stored in Flash EPROM, so it is available even if a hard disk or operating system is not installed.

All settings are stored in battery protected CMOS RAM for retention when AC power is off.

In this chapter

Starting the Phoenix Setup Utility/Checking the MICROS BIOS Version ..2-2Main ............................................................................................................. 2-4Advanced ..................................................................................................... 2-7Power ..........................................................................................................2-11Boot............................................................................................................ 2-12Exit............................................................................................................. 2-14


BIOS Setup UtilityStarting the Phoenix Setup Utility/Checking the MICROS BIOS Version

Starting the Phoenix Setup Utility/Checking the MICROS BIOS Version

The following procedure describes how to determine the MICROS BIOS Version number of the Eclipse and how to enter the BIOS Setup Utility.

Requirements:

A PC Keyboard with a PS/2 style connector.

Procedure:

1. Attach a PS/2 keyboard to the front panel connector and the AC power cable to the power supply.

2. Press the power button located on the right side of the unit.

3. To check the MICROS BIOS Version, wait about 20 seconds for the BIOS Splash screen to appear, then the [Pause/Break] key to freeze the display. The fourth line from the top of the screen indicates the MICROS BIOS Version in the form of v1.xx.xx. This manual documents additions and changes to the BIOS up to Version 1.00.22, and is current through November 2004.

4. To enter the CMOS Setup Utility, press the [F2] key when prompted.

o You should be at the PhoenixBIOS Setup Utility main screen.

o For information on how to navigate each menu and make selections, press [F1] or check the help information at the bottom of the screen.

o There are five primary sections: Main, Advanced, Power, Boot, and Exit. An overview of each selection follows.

Main

This menu lets you set the system date and time, define the type of hard disk installed, and display the total amount of memory installed on the system board.

Advanced

This menu provides access to settings for the Eclipse COM ports, LPT port, and mag card reader.

Power

This menu provides access to the Eclipse power saving modes. A pre-configured power saving mode may be used or the user may configure a power saving mode manually by defining several parameters. Power settings are disabled by default.


BIOS Setup UtilityStarting the Phoenix Setup Utility/Checking the MICROS BIOS Version

Boot

This menu allows the user to determine the Eclipse boot device sequence. The boot device may be an external USB Floppy Disk Drive, internal IDE hard disk, network boot ROM, or optional Disk On Chip.

Exit

You may save your changes and exit, discard your changes, or load default setup values from this menu.

Keys Used During Setup

The table below summarizes the function of the keys that appear on the bottom of the Setup Utility help screen.

Key(s) Description

[F1] Display general help from any screen in the Setup Utility

[ESC] Jumps to the Exit Saving Changes field from any screen in the Setup Utility

<- or -> Selects a menu item to the left or right

Up or Dn Moves the highlight field up or down or between fields

[-] minus key Scrolls backwards through values for the highlighted field

[Shft]+[+] or Space

Scrolls forward through values for the highlighted field

[F5] Scrolls backward through values for the highlighted field. Same as [-].

[F6] Scrolls forward through values for the highlighted field. [Shift]+[+] or Space

[Enter] Enters sub-menu, or brings up a selection menu for the highlighted field

[Home] or [PgUp]

Moves the cursor to the first field

[End] or [PgDn]

Moves the cursor to the last field

[F9] Load Setup Defaults from any screen in the Setup Utility

[F10] Save changes and Exit from any screen in the Setup Utility


BIOS Setup UtilityMain

Main

The following section describes the settings found in the Main screen and lists the recommended default where possible. Some of the fields only appear if you have the BIOS version noted in the heading. This documentation covers the Eclipse BIOS version up to 1.00.22. Some fields appeared in BIOS Version 1.00.20, which was available only on the Micros web site. Complete BIOS release notes are provided with the BIOS located on the web site.

System Time:System Date:

These fields allow you to set the system time and date. Time is entered in the 24-hour military time format. For example, 1PM is 13:00:00, 6PM is 18:00:00, and so forth. Use the -/+ keys to select a value, then press enter to advance to the next field.

Legacy Diskette A: [Disabled] (BIOS Version 1.00.20 or later)

This sub-menu determines if a legacy Floppy Diskette installed, and defines the type. The Eclipse does not include a legacy floppy interface. However, this selection is present to maintain compatibility with disk images created for previous workstations and their ability to support diskless operation. Select “1.44/1.25 Mb 3½” when the Eclipse is used as a RES/3700 diskless client.

Primary Master [Auto]

The Primary Master is the only hard drive supported by the Eclipse. To change or examine the settings in the Primary Master field, scroll to the selection and press [Enter].

We recommend the default setting of ‘Auto’. It forces the BIOS to automatically detect the hard drive parameters and optimal settings each time the workstation boots.

If a hard disk is not installed, the Primary Master field will display [None].

When the cursor is located on the Primary Master field, pressing [Enter] shows the available settings. The default settings for each field are shown in brackets [].

Translation Mode [Assisted LBA]

We recommend that you leave this field at the default setting of “Assisted LBA” when installing a new hard disk of any size. The alternate setting, ECHS, could be used if you move a hard disk from a PCWS Ultra or other computer to the Eclipse and it refuses to boot. This problem is seen as a blinking cursor in the upper left corner of the LCD. However, we do not recommend moving a hard disk from an older MICROS PCWS or desktop computer into the Eclipse without installing an Eclipse image. The Eclipse image contains the correct drivers for the Eclipse hardware.

o To toggle the Translation Mode, press [Enter], select [ECHS] or [Assisted LBA], and press [Enter] again.



Type [Auto]

This field displays the primary master device. Pressing [-] scrolls through the possible selections.

None

This setting can be used if no hard disk is installed (i.e., the workstation is diskless). However, the default ‘Auto’ setting, (see below) can be used as well for a diskless workstation.

Auto

This is the default setting. If an IDE hard disk is installed, the BIOS automatically detects its parameters and optimal settings each time the workstation is powered-up. If the hard disk is removed or a different hard disk is installed at a later time, because the BIOS detects the hard disk each time the workstation boots, it does not generate POST errors about a defective hard disk or hard disk interface.

User

The User specified setting allows you to manually enter the hard disk’s Cylinders, Heads, and Sector (CHS) data from a keyboard, but this is not recommended. This setting should be used only if the hard disk is not detected with the ‘Auto’ setting, and only if you can specify the correct CHS data for the drive.

Other ATAPI

N/A

ATAPI Removeable

N/A

IDE Removable

Refers to IDE versions of the ZIP Drive or Super Drive.

CD-ROM

The CD-ROM setting is normally disabled. CD-ROM support for the Eclipse is provided by a Parallel Port Backpack external CD-ROM reader, or through various external PCMCIA and USB CD-ROM drives.

Primary Slave [None]

The Eclipse workstation supports a single IDE Hard disk internally, the Primary Master. However, if you have a dual-drive ATA/66 IDE ribbon cable with three connectors and a “Y” cable adapter to power both drives, set this field to [Auto], then reboot the workstation to allow the BIOS to detect the IDE device you have installed temporarily. Be sure the master/slave jumpers on the second device you install are set to slave.

Secondary Master [None]Secondary Slave [None]



The Eclipse does not support a secondary IDE master or slave device. A connector is not provided on the system board. The BIOS does not enable this interface and assigns IRQ 15 to COM3.

PC Beep Mute [Disabled]

This setting determines if the beeper located on the system board functions during the Power On Self Test. The default setting of disabled allows the internal beeper to sound during POST.

Selecting [Enabled] mutes the internal beeper. The external speakers are not affected by these settings.

After Power Failure [Stay Off] (BIOS Version 1.00.20 or later)

This field determines how the Eclipse recovers from an unexpected AC power failure while in operation. The selections are [Stay Off], [Power On], and [Last State].

The default setting of [Stay Off] requires the user to press the power button to restart the workstation after an unexpected AC power failure.

The [Power On] setting causes the Eclipse to automatically restart when AC power returns after an unexpected AC power failure.

The [Last State] setting should be used in conjunction with the power saving modes. If the Eclipse is in a sleep mode and AC power fails, when it returns, the workstation should resume the sleep mode state it was in before the AC power failed.

LAN Boot Function: [Disabled]

The ability of the Eclipse to boot from a LAN or from the Disk On Chip is mutually exclusive. Thus, if a Disk On Chip is installed, and you must boot from the LAN, set this field to [Enabled].

System MemoryExtended Memory

These fields are for informational purposes only. The size of “System Memory” will typically be 640K. The size of “Extended Memory” field is determined by the number and size of DIMMs installed on the system board. The sum of the System Memory and Extended Memory fields minus the 1M the BIOS reserves for video will roughly equal the total amount of DIMMs installed on the system board.


BIOS Setup UtilityAdvanced

Advanced

This menu is a gateway to several sub-menus where you access many of the Eclipse hardware features including the peripheral ports. The default setting for each field are shown in [ ].

Several fields first appeared in BIOS Version 1.00.20, available only on the Micros web site. BIOS release notes, detailing each change are included in the ZIP file on the MICROS web site.

Installed O/S: [Win95]

This selection allows you to define the operating system installed on the hard disk. Windows 95 is the default setting.

Reset Configuration Data [No]

This field is normally set to [No]. When you select [Yes] and restart the workstation, the BIOS clears, then rebuilds the Extended System Configuration Data (ESCD) data area. The ESCD data area contains a table of the plug and play hardware detected by the BIOS. This data area is examined by plug and play compatible operating systems.

Once the BIOS rebuilds the ESCD data, this field returns to [No].

PS/2 Mouse [Enabled] (BIOS Version 1.00.20 or later)

This selection enables or disables the front panel PS/2 Mouse port. The selections are [Enable], [Disable], and [Auto Detect]. The default setting of [Enabled] allows the operating system to detect and use the mouse, if present. When set to [Disabled], the mouse port is disabled and IRQ12 becomes available for other uses.

Note: The PS/2 Mouse Field must be set to ‘Disabled’ to support a COM1 serial mouse under DOS and Windows for Workgroups.

WARNING:

The ‘Installed O/S’ field must be set to match the operating system that will be in use. In addition, the setting must be made before the installation begins. If you are installing an operating system other than Win95, change this setting to match. This includes Windows 98, Windows ME, and Windows 2000. For DOS/WFW 3.1, or Windows NT installations use the ‘Other’ setting.

An incorrect OS setting can cause some operating systems to display unexpected behavior.



IO Device Configuration ->

This sub-menu allows you to enable or disable the Eclipse’s six COM ports and single LPT port. Press [Enter] to view the following selections, described below.

COM1: [Enabled - IO Addr=3F8, IRQ=4]

This selection enables or disables the front panel DB9 serial connector. The default setting is “Enabled”. Select “Disabled” to turn off the port and use the resources elsewhere.

COM2: [Enabled - IO Addr=2F8, IRQ=3]

This selection enables or disables COM2, used for the Touchscreen Interface in the Eclipse.

COM3: [Enabled - IO Addr=3E8, IRQ=15]

This selection enables or disables COM3, used for the 3-Track Mag Card reader mounted to the front of the Eclipse.

COM4: [Enabled - IO Addr=2E8, IRQ=11, RS422+]

This selection enables or disables and defines operating modes of COM4, a multi-purpose RS422 or RS232 port. When the port is enabled, the following modes are available.

Mode: [RS422+]

The default ‘RS422+’ mode supports MICROS IDN printing devices from applications such as 3700.

Mode: [RS422-]

This setting supports the rare instances where the Eclipse is connected to a Local Cluster Controller (LCC), Remote Cluster Controller (RCC), or Network Cluster Controller (NetCC), as part of an 8700 installation. Other applications do not support this type of interface.

Mode: [RS232]

This mode enables a two-wire RS232 interface capable of driving peripherals such as an cash drawer or printer. Handshaking signals are not available on this interface. See Appendix B for connector pin-outs and examples of cables that can be used with this port.

COM5: (Enabled - IO Addr=338, IRQ=6]

This selection enables or disables COM5, a spare COM port not dedicated to a particular device. This port is not available when using the Windows 2000 operating system.



COM6: [Disabled - Use IO Addr=238, IRQ=5]

This selection enables or disables COM6, a spare port not dedicated to a particular device. However, by default, this port is disabled to allow the on-board sound hardware to use IRQ5. If you enable the port, use the IO Address and IRQ line specified above. However, the on-board audio hardware will not function.

Parallel Port [Enabled]

This selection configures the front panel parallel port connector. Select “Disabled” to turn off the port and use the assigned resources elsewhere. Select “Enabled” (default) to set the port resources manually.

Mode: [SPP]

This selection defines the parallel port mode. In most cases, the driver software for a typical device (a parallel port CD-ROM drive for example) enables the fastest possible parallel port configuration. Press [-] to toggle through each selection.

“[EPP]” selects the Enhanced Parallel Port mode.

“[ECP]” selects the Extended Capabilities Parallel Port mode.

“[SPP]” selects the Standard Parallel Port mode.

Base I/O address:[378]

The Base IO address determines the LPT port designation of the parallel port. Two selections are available. [378] corresponds to LPT1 and [3BC] corresponds to LPT2.

DMA Channel: [DMA 1]

If the parallel port Mode is set to “ECP”, you must assign it either DMA Channel 1 or DMA Channel 3. DMA 1 is recommended.

Magnetic Card Reader Mode [Special]

This field determines how magnetic card data is processed by the Eclipse workstation. The selections are Magtek and Special.

Magtek

When Magtek mode is selected, card data is processed to appear as if it were entered through a PC keyboard. However, this means that card data such as the LRC (Longitudinal Redundancy Check) is not available to applications that may require them. This mode supports MICROS employee and manager sign-on cards.

NOTE:

To enable COM5 and or COM6 under Windows NT 4.0 Workstation, first enable the port setting in BIOS, then start Windows and go to Start -> Control Panel -> Ports. Enter the IO Address and IRQ settings shown for each port



Special

When [Special] mode is enabled, card data is placed in a buffer unmodified, where it can be accessed through the Eclipse API. The API allows the application full access to mag card data and is typically used for credit card authorization applications.

MIDI port: [Disabled]

Local Bus IDE Adapter [Primary]

This selection enables/disables the system board IDE interface. By default, this selection is “Enabled” to ensure a hard disk can be detected automatically when it is installed.

Advanced Chipset Control ->

This sub-menu enables support for Legacy USB devices. Press [Enter] to view the single selection, described below.

Legacy USB Support: [Enabled]

Enables built-in BIOS support for a USB Keyboard and or Mouse.


BIOS Setup UtilityPower

Power

This menu provides access to the Eclipse System Board power saving features. Power savings are disabled by default.

Power Savings: [Disabled]

When set to [Disabled], power management features are turned off and will not function regardless of the other settings in this menu.

[Disabled] - Turns off all power management features. This setting is recommended for most applications.

[Maximum Performance] - This selection conserves less power, but allows the workstation to return to an operational state in the least amount of time. When enabled, the [Standby Timeout] field is set to 16 minutes and the [Auto Suspend Timeout] field is set to 60 minutes.

[Maximum Power Savings] - This selection provides the greatest amount of power savings but the workstation will take longer to return to an operational state. When enabled, the [Auto Suspend Timeout] field is set to 5 minutes.

[Customized] - Allows the user to define the Standby Timeout and Auto Suspend Timeout intervals. When Customized is selected, you must enter timeout values for the fields listed below.

[Standby Timeout]

The available selections are off, 2, 4, 6, 8, 12, or 16 minutes. After the designated time has elapsed, Standby Mode turns off various devices in the system, including the screen, until you start using the system again (by moving the mouse or using the keyboard).

[Auto Suspend Timeout]

Determines the amount of time the workstation must be in Standby Mode (see above) before it enters the Suspend mode. The available selections are off, 5, 10, 15, 20, 30, 40, and 60 minutes.

Resume On Time: [Off]

This selection wakes the system at a specified time. The available selections are [Off] and [On]. When [On], the wake up time is specified in the Resume Time: field, below.

Resume Time: [00:00:00]

Then the Resume On Time field is enabled, enter the time when the workstation should resume operation in 24 hour format.

Resume On Modem Ring: [Off]

When set to [Enabled] can power up the workstation from the Suspend state when an external modem receives a call.


BIOS Setup UtilityBoot

Boot

When the workstation is turned on, entries in the Boot Menu determine the order in which the BIOS searches for an Operating System (OS).

The boot sequence is displayed as a series of major headings, an example of this is shown below. Each of the four fields are listed below with a brief explanation of the devices you may find. If a [+] appears to the left of a heading, it indicates multiple devices are included.

[+Removable Devices] - (TEAC USB Floppy Disk Drive)

[+Hard Drive] - (System Hard Disk, Optional Disk On Chip)

[ATAPI CD-ROM Drive]

[MBA UNDI (Bus1 Slot0)] - (LAN Boot Selection)

When searching for a bootable device, the BIOS works from top to bottom, checking multiple devices under each heading if available, bypassing devices if they are not installed. The default boot order is shown above.

You can promote devices, or move them higher in the sequence by scrolling to the heading and pressing [Shift]-[+]. For example, if your workstation is diskless, you can scroll to the [MBA UNDI (Bus1 Slot0)] heading and press the [Shift]-[+] key combination three times to promote this heading to the top of the boot list.

[MBA UNDI (Bus1 Slot0)]

[+Removable Devices]

[+Hard Drive]


You can demote a heading by scrolling to it and pressing [-].

However, we recommend that you leave the default settings as provided, with the removable drive first in the list. If the USB Floppy is not attached, it takes the BIOS very little time to determine this and move on to the next device in the list. This allows you to install a USB floppy at any time and use it to boot the workstation without having to alter the boot sequence.


BIOS Setup UtilityBoot

When a heading such as [Hard Disk] contains multiple devices, each device can be promoted or demoted using the same keyboard commands used to promote or demote a heading. The configuration below shows the [Hard Drive] heading expanded to list individual devices.

[+Removable Devices]

[-Hard Drive]ST360021A - (Typical 60G or 80G hard disk)M-Systems DiskOnChip (c) - (An M-Systems Disk On Chip is installed)Bootable Add-in Cards - (Not Installed)


In this example, a hard disk as well as the M-Systems Disk On Chip (DOC) is installed. The Eclipse is capable of booting from either of these devices, however the BIOS checks the hard disk first because it is first in the list. The “Bootable Add-in Card” field that appears in the list could apply to certain types of PCMCIA cards which contain flash memory.

To boot from the DOC instead of the hard drive, promote it to the top of the list by scrolling to the [M-Systems DiskOnChip (c)] field and pressing [Shift]-[+] once to move it to the top of the list.

The Eclipse can boot directly from the DOC if you press the Micros Recovery Button, located on the front panel, and restart the workstation. Pressing this button sets a recovery bit in the CMOS RAM which is checked by the BIOS at each power up. When the recovery bit is set, the BIOS ignores the default sequence and boots from the Disk On Chip where some form of backup and recovery software resides. If a Disk On Chip is not installed when the recovery button is pressed, the workstation will attempt to boot from the LAN. More information about installing and configuring a Disk On Chip can be found Chapter 3.

NOTE

In the example above, also note that the [MBA UNDI (Bus1 Slot0)] LAN Boot heading is missing because a Disk On Chip is installed. To force the Eclipse to boot from the LAN, go to the BIOS Utility Main page, and set the ‘LAN Boot Function’ to ‘Enabled’, [F10], then [Enter] to save and reboot.


BIOS Setup UtilityExit

Exit

When you have made all of your selections from the various menus within the Setup Utility, you must save your changes and exit. Selecting EXIT from the Menu Bar selects the EXIT menu.

Exit Saving Changes

If you have made any changes to CMOS settings, use this selection to ensure that the changes you made are saved in CMOS RAM. CMOS RAM is a type of non-volatile RAM whose content is protected by the Lithium coin cell on the Eclipse System Board.

When you select this option, a confirmation is requested. Select [Yes] to save changes to CMOS RAM, exit CMOS Setup, and restart the workstation.

You may also press [F10], then [Enter] from any menu to save changes and reboot the workstation.

Exit Discarding Changes

Use this option only if you do not want to save any of the changes you have made in the Setup Utility. If you have made changes to any fields other than the system time, date, and password, a confirmation appears.

Load Setup Defaults

This option allows you to load default values into each parameter of all Setup menus. When this option is selected, or the [F9] key pressed, confirmation is requested. Select [Yes] to load default values. You may either Exit Saving Changes now or continue to make changes before saving the values to CMOS RAM and exiting.

Discard Changes

This option allows you to discard any selections you have made, and restore the previous values. When you select this option, a confirmation is requested. Select [Yes] to discard any settings you have changed, but not restart the workstation.

Save Changes

This option allows you to save your current selections without exiting the Setup Utility, allowing you to return to other menus and make changes. When you select this option, a confirmation is requested. Select [Yes] to save any changes to CMOS RAM.


Chapter 3

PCWS Eclipse Hardware Configuration

In this chapter

Disassembling the Eclipse ............................................................................3-2What’s Inside?.............................................................................................. 3-8Remove/Replace the Customer Display .................................................... 3-14Remove/Replace Power Supply................................................................. 3-16Remove/Replace the Hard Disk................................................................. 3-18Remove/Replace DIMMs .......................................................................... 3-20Remove/Replace the System Processor..................................................... 3-24Installing a PCMCIA Card ........................................................................ 3-29Installing a Disk On Chip .......................................................................... 3-32Re-assembling the Eclipse ......................................................................... 3-36


PCWS Eclipse Hardware ConfigurationDisassembling the Eclipse

Disassembling the Eclipse

The following procedure describes how to disassemble a complete workstation in order to access the system unit components.

1. Remove the thumbscrews that hold the cover in place. Figure 3-1

Figure 3-1: Removing the Front Cover Thumbscrews

2. Figure 3-2 shows the bottom of the Eclipse chassis and points out the release points for the Front Cover. However, you need not stand the unit on end. Simply stand directly in front of the Eclipse, reach under the chassis and press these clips to loosen the front cover.

Figure 3-2: Removing the Eclipse Front Cover



3. As you remove the front cover, be sure to remove the card reader cable from the modular connector on the front panel. Figure 3-3. Set the front panel aside.

Figure 3-3: Removing the Mag Card Reader Connector

4. Remove the AC power cable.

5. Remove the LCD Cable from the front panel. Turn the two screws counterclockwise as shown in Figure 3-4.

Figure 3-4: Removing the LCD/Touchscreen Head Cable

❏ To remove the 12.1” LCD/Touchscreen Head, continue with Step 6.

❏ To remove the 15” LCD/Touchscreen Head, proceed to Step 12 on Page 6.



Remove the 12.1” LCD/Touchscreen Head

6. Rotate the LCD head to the position shown in Figure 3-5, and remove the thumbscrews.

Figure 3-5: Removing the 12.1” LCD/Touchscreen Head Thumbscrews

7. Lift the LCD head up about 1 or 2 inches then it pull forward.

Figure 3-6: Removing the 12.1” LCD/Touchscreen Head

8. Proceed to Step x, to remove the System Unit cover.

9.



10.Remove the two thumbscrews that fasten the system unit cover to the chassis by turning them in the direction shown in the Figure below.

Figure 3-7: Remove the System Unit Cover Thumbscrews

11.Remove the system unit cover. Lift the front of the cover from the chassis and power supply, then slide it towards rear as shown in Figure 3-8

Figure 3-8: Removing the System Unit Cover



Removing the Eclipse 15” LCD/Touchscreen Head

The 15” LCD/Touchscreen Head assembly is not mounted to the pedestal with thumbscrews. A procedure for removing the 15” LCD/Touchscreen head is provided below. The MCR cover and DVI connector have already been removed.

12.Refer to Figure 3-7 on page 3-5 to remove the system unit cover thumbscrews.

13.With the 15” LCD/Touchscreen head attached to the system unit plastic cover, refer to Figure 3-8 and remove the entire assembly.

14.Place the 15” LCD/Touchscreen and pedestal assembly face down on a protected work surface.

15.To remove the 15” LCD/Touchscreen Head from the pedestal, refer to Figure 3-9 to remove the plastic cover. Remove the four screws that fasten the 15” LCD Head to the metal backing plate.

Figure 3-9: Removing the 15” LCD/Touchscreen Head from the Pedestal



16.Remove the System Unit chassis cover. Note the pair of clips on the right side of the system unit as shown on the left side of Figure 3-10. To remove a latch, push on the upper section while at the same time, lifting the lower section to release it.

Figure 3-10: Removing the System Unit Cover Latches

17.Open the cover, placing it to the left. Figure 3-11 points out the major internal components of the Eclipse, which are described in more detail in the following pages.

Figure 3-11: Eclipse System Unit - Cover Open

CAUTION

When removing the clips that hold the system unit cover in place, follow the instructions in the step below to avoid deforming them.


PCWS Eclipse Hardware ConfigurationWhat’s Inside?

What’s Inside?

The following pages provide a brief overview of the system board devices and connectors.

System Board DevicesFigure 3-12 shows the major devices on the Eclipse System Board.

Figure 3-12: The Eclipse System Board - Chips

STK3 - Socket 370 Processor Socket

The Eclipse System Board includes a Zero Insertion Force (ZIF) Socket 370 Processor socket capable of supporting both the PPGA (Plastic Pin Grid Array) version of the Celeron and FC-PGA (Flip Chip-Pin Grid Array) version of the Pentium III Processor. The Eclipse offers a choice of two processors. Currently, a Celeron C850MHz or Pentium III 1 GHz processor is available.



Intel© i810 Chipset

The Eclipse system board is based on the Intel i810 chipset, which consists of three devices, the 82810 Graphics and Memory Controller Hub (GMCH), 82801AA IO Controller Hub (ICH), and the 82802 Firmware Hub (FWH).

A brief description of each chip follows.

U9 - 82810 Graphics and Memory Controller Hub

This device integrates a 2D/3D graphics controller and memory controller.

o 66 MHz or 100 MHz Front Side Bus speeds

o Integrated DRAM Controller

o Integrated 2D and 3D Graphics Controller

o Display Data Channel Interface (DDCI) Channel support - Serial Interface to LCD/Touchscreen Head - Used to determine LCD panel type and to control the backlight and contrast

o Data Buffering

o Power Management

o Hub Based Interface to IO Controller Hub

o 421-Pin BGA package

o +1.8V core with +3.3V CMOS IO.

U21 - 82801AA IO Controller Hub

The bulk of the PC platform is located on this chip. Major components include:

o PCI Bus Interface supports up to 6 PCI devices

o IDE Controller

o USB Controller

o AC ‘97 Digital Link to Audio Controller

o Low Pin Count (LPC) Interface to Super IO Device

o Real Time Clock

o Interrupt Controller

o Hub Based Interface to Firmware Hub

o SMBus interface (compatible with I2C)

o 241-Pin BGA package

o +3.3V operation with +5.0V tolerant buffers for IDE and PCI signals.



82802A Firmware Hub

The 82802A version of the Firmware Hub contains 4M of Flash Memory divided into 8 64K blocks, each of which can be independently write protected. The Intel i810 chipset does not support the ISA bus. Thus, the Firmware Hub replaces the traditional Flash EPROM located on the ISA Bus. It stores the system BIOS, video BIOS, Altera FPGA code, and LAN boot code.

Hub Based Architecture

Figure 3-13 shows how the Hub Interface interconnects each component of the chip set. The Hub Interface is a private PCI-like interface between the GMCH and the ICH and between the ICH and Firmware Hub. The Hub Interface operates at 33MHz, synchronous with the PCI Bus.

Figure 3-13: The Intel i810 Chipset Architecture



DIMM Sockets

The Eclipse System Board includes a pair of Dual In Line Memory Module (DIMM) sockets that allow the workstation to support a maximum of 256M of PC100 SDRAM. Approved DIMMs are listed in the section on removing and replacing system memory.

Silicon Image Panel Link Transmitter

This device converts 6-bit RGB pixel data as well as timing signals from the GMCH into Time Multiplexed Differential Signalling (TMDS) signals. A Panel Link Receiver in the LCD/Touchscreen Head converts TMDS signals back to the 6-bit RGB format in order to drive a TFT panel.

Altera POS and IO Controller

The Altera is a Programmable Logic Device (PLD) custom programmed to support MICROS Point Of Sale and Input/Output features as described below.

• COM1 (No Assignment)

• COM2 (Touchscreen)

• COM3 (Front mounted Mag Stripe Reader)

• COM4 (LCC/IDN)

• LM87 Hardware Monitor

• Watchdog Timer

• 3-Track Magnetic Stripe Reader

• Rear and Remote Customer Display

• MICROS compatible Cash Drawers

IT8702F-A Super IO Controller

This device is attached to the IOCH through a Low Pin Count (LPC) interface. It performs the following functions on the Eclipse System Board.

• COM5 (No Assignment)

• COM6 (IRQ is Shared with on-board Audio)

• PS/2 Keyboard and Mouse Controller

• IEEE 1284 Parallel Port

• Smart Card Reader Controller

• Processor Fan Speed Controller



Texas Instruments PC1211 PCMCIA Controller

This device resides on the PCI bus and provides an interface to the PCMCIA CardBus connector located on the left side of the Eclipse System Unit.

Realtek RTL8139B 10/100 Ethernet Controller

The RTL8139B is a highly integrated single-chip Fast Ethernet Controller coupled with a 10BaseT (IEEE 802.3) or 100BaseT (IEEE 802.3u) Ethernet transceiver.

• 10/100 Ethernet Interface - Twisted Pair Cabling

• PCI Interface with Bus Master Capability

• EEPROM stores MAC addresses and vendor ID info

• IEEE 802.3x Full Duplex Flow Control

• Advanced Configuration and Power Management (ACPI)

• Operating System Directed Power Management (OSPM)

• Wake on LAN support

• Full/Half Duplex LED

• Link Status LED

• Activity LED.

IT8888F PCI-to-ISA Bridge

The IT8888F serves as a bridge between the PCI bus and a legacy ISA Bus. This device is used because the Intel i810 Chipset does not include support for the ISA, but the Altera PLD and Disk On Chip devices require an ISA bus.

Disk On Chip

U30 is the Disk On Chip (DOC) socket. This device consists of a block of between 8M and 64M of Flash EPROM. Firmware located on the DOC and BIOS support make the device appear as a bootable or non-bootable hard disk drive. When installed and configured properly, the DOC appears to the BIOS as yet another bootable or non-bootable device.

MICROS offers an 8M version of the Disk On Chip.

AC97 Audio

The Intel i810 chipset supports the Audio Codec ‘97 digital audio component specification. The specification consists of a 2 device audio solution comprised of a digital component, (the ICH) and a high quality analog component (the Analog Devices AD1811A) that includes digital to analog conversion (DAC), analog to digital conversion (ADC), mixer, and IO.



System Board ConnectorsFigure 3-14, below shows the Eclipse System Board connectors.

Figure 3-14: Eclipse System Board Connectors

Details on removing and replacing internal components including the Power Supply, Hard Disk, Customer Display, Processor, Disk On Chip, and DIMMs can be found in the remaining pages of this chapter.


PCWS Eclipse Hardware ConfigurationRemove/Replace the Customer Display

Remove/Replace the Customer Display

This procedure describes how to remove and replace an existing customer display.

1. Refer to page 3-2 to disassemble the Eclipse Workstation if you have not done so already.

2. Examine Figure 3-15 and push on the rear display bracket at the three points indicated to release it from the chassis. Rotate the bracket away from the chassis slightly, then lift up to access the connector.

Figure 3-15: Removing the Customer Display Bracket

3. Remove the connector attached to the customer display board.

4. Position the replacement customer display near the chassis and attach the connector to the customer display board. Figure 3-16.

Figure 3-16: Installing the Customer Display Cable


PCWS Eclipse Hardware ConfigurationRemove/Replace the Customer Display

5. Insert the customer display and bracket into the chassis slots as shown in Figure 3-17.

Figure 3-17: Inserting the Customer Display Bracket into the Chassis

6. Rotate the customer display bracket towards the chassis until it snaps into place. Figure 3-18. You may have to squeeze the top of the bracket to line it up with the holes in the top of the chassis.

Figure 3-18: Attaching the Customer Display Bracket to the Chassis

7. To close the System Unit cover, see page 3-36.


PCWS Eclipse Hardware ConfigurationRemove/Replace Power Supply

Remove/Replace Power Supply

1. Refer to page 3-2 to remove the cover if you have not done so already.

2. If a hard disk is installed, lift the rear and remove the 4-conductor power connector.

3. Refer to Figure 3-19 and use a small flat-blade screwdriver to release the latch on the power connector. Pull on the connector body (not the wires) to remove it from the system board.

Figure 3-19: Removing the System Board ATX Power Connector

4. Remove the Printer Power connector. On some workstations, this cable will be tie wrapped to the chassis. On later workstations, the +24V cable includes an in-line connector. Refer to Figure 3-20 and use a pair of needle nose pliers to squeeze the sides of the connector and remove it from the front panel.

Figure 3-20: Removing the +24V Printer Power Connector


Always follow ESD procedures when replacing the power supply.


PCWS Eclipse Hardware ConfigurationRemove/Replace Power Supply

5. Power supplies shipped since August 2001 include a universal input. However, if you see a red slide switch located near the AC input receptacle, it must be set to match the incoming AC voltage.

6. Reconnect the hard disk power connector as shown in Figure 3-21, attach the foam ears, then reinstall the hard disk in the bracket

Figure 3-21: Reconnecting the Hard Disk Power Connector

7. Attach the Power Supply to the system board power connector. Figure 3-22 shows how the ATX style connector is oriented. Push down on the body of the connector until the latch snaps into place.

Figure 3-22: Connecting the ATX Power Connector

8. Push the printer power connector though the cutout from behind until it snaps into place.

9. To close the cover, see page 3-36.


PCWS Eclipse Hardware ConfigurationRemove/Replace the Hard Disk

Remove/Replace the Hard Disk

This procedure describes how to remove and replace the Eclipse hard disk. The hard disk bracket and cable are installed at the factory.


2. Lift the hard disk and remove the four-conductor power cable and multi-conductor data cable. Figure 3-23.

Figure 3-23: Accessing the Hard Disk Cables

3. Remove the foam ears from the hard drive. Set them aside for the moment.

4. On the replacement hard disk, check the configuration jumper(s) to ensure the disk is configured as a IDE master. If you purchased the drive from MICROS it will be configured properly.

5. To re-install the hard disk bracket or IDE cable in the system unit, see Step 10 and Figure 3-25.

6. Install the power and data cables on the replacement hard disk. Figure 3-24. Note the red stripe that indicates Pin-1 on the multi-conductor cable, and the bevels on the power cable connector, which must be pointed towards the top of the hard disk.


Always follow ESD procedures when handling the hard disk.


PCWS Eclipse Hardware ConfigurationRemove/Replace the Hard Disk

Figure 3-24: Installing the Hard Disk Data and Power Cables

7. Install the foam ears on the hard disk.

8. Place the hard disk in the bracket.


10.Figure 3-25 shows the Pin-1 orientation of the data cable and the mounting points for the hard disk bracket or cradle, should they be required.

Figure 3-25: Installing the Hard Disk Data Cable and Bracket


PCWS Eclipse Hardware ConfigurationRemove/Replace DIMMs

Remove/Replace DIMMs

The Eclipse System Board includes a pair of Dual-In-Line-Memory Module (DIMM) Sockets. Sizes of 32M, 64M, 128M, and 256M are supported with a maximum of 512M. Previous editions of this Setup Guide incorrectly state the maximum memory is 256M. However, 512M DIMMs are not supported.

In production units, MICROS endeavours to populate a single DIMM socket in each configuration. In other words, a 256M configuration will consist of a single 256M DIMM instead of 128 DIMMs.

Recommended DIMMs

The table below shows DIMMs that may be purchased from MICROS.

Figure 3-26: Recommended DIMM Part Numbers

Purchasing DIMMs

The Table shown in Figure 3-27 lists MICROS approved DIMMs for the Eclipse.

Figure 3-27: Approved DIMMs for the Eclipse

CAUTION

When using 512M memory configuration (2 x 256M), see FB04-002 for more information and a solution.

Size Description MICROS P/N

32M PC100 SDRAM +3.3V Unbuffered 700502-165




Eclispe Approved DIMM List

64M 700502-165

128M700502-166

256M700502-167

Viking InterworksIW-8864x6

UnigenUG516S6648JT2-PL

Viking InterworksVI8AU326438CTBM1

PNY690000978-VA

Viking InterworksIW-8E64x8 4-P2



Configuring DIMMs

Figure 3-28 displays the system board DIMM sockets, labeled SKT1 and SKT2. Note the retaining clips and slots at each end of the socket. Install DIMMs in SKT1 first, then SKT2. You may install a single DIMM in either socket.

Figure 3-28: Eclipse System Board DIMM Sockets

Figure 3-29 shows a typical DIMM, pointing out the socket notches and the location of the Serial Presence Detect EEPROM. At power-up, the BIOS queries this device to determine the DIMM’s size and memory timing parameters.

Figure 3-29: Example of a SDRAM DIMM


Always follow ESD procedures when installing or removing DIMMs.



The Table shown in Figure 3-30 indicates that you can install DIMMs in various combinations of sizes to achieve the desired amount of memory, displayed in the right column.

Figure 3-30: Eclipse System Board DIMM Configuration

Installing DIMMs


2. If you must remove a DIMM to install one with a larger capacity, see the following section on removing DIMMs.

STK1 STK2 Total

32M -- 32M

32M 32M 64M

64M -- 64M

64M 32M 96M

64M 64M 128M

128M -- 128M

128M 32M 160M

128M 64M 196M

128M 128M 256M

256M -- 256M

256M 32M 288M

256M 64M 320M

256M 128M 384M

256M 256M 512M



3. Make sure each retaining clip is in the open position. Figure 3-31. Note the location of the notches on the DIMM edge connector, and the corresponding lands on the connector. Place the DIMM in the socket. Firmly press down on each end of the DIMM. As you press down, the retaining clips will lock the DIMM in place.

Figure 3-31: Lining up the DIMM with the Socket

Remove a DIMM

1. Rotate each retaining clip away from the DIMM. As you remove each end, the DIMM will lift out of the socket. Figure 3-32.

Figure 3-32: Removing a DIMM


CAUTION:

If you encounter resistance when installing the DIMM, DO NOT FORCE IT. Damage to the socket could result. Refer to Figure 3-31 and check the notches on the connector of the DIMM to ensure you are installing the correct type of device.


PCWS Eclipse Hardware ConfigurationRemove/Replace the System Processor

Remove/Replace the System Processor

The Celeron vs. the Pentium III Processor

When the Eclipse entered production, it could be ordered with either a Celeron 366MHz processor in the Plastic Pin Grid Array (PPGA) package, or a Pentium III 700 MHz processor in the Flip-Chip Grid Array (FC-PGA) package.

In late 2003, the new processor selections became available. The new selections are either a Celeron 850MHz in the FC-PGA package, or a Pentium III 1 GHz, also in the FC-PGA package. Figure 3-33, below, points out examples of the PPGA and FC-PGA packages.

Figure 3-33: The PPGA Celeron and FC-PGA Pentium III Processors

The following table summaries the characteristics of the previous and available processors for the PCWS Eclipse. The current Pentium III and Celeron selections are highlighted.

ProcessorPackage

TypeCore

SpeedFSB

SpeedL2

Cache

Pentium III 700 MHz FC-PGA 700MHz 100 Mhz 256K

Pentium III 1 GHz FC-PGA 1 GHz 100 Mhz 256K

Celeron C850 FC-PGA 850 Mhz 100 Mhz 128K

Celeron C366 PPGA 366 Mhz 66 Mhz 128K



Notes:

• The Pentium III 700 Mhz processor in the FC-PGA package and the Celeron 366 MHz processor in the PPGA package are no longer available and included for reference only.

• Only the Intel Processor selections indicated in the table have been certified for use in the Eclipse across the stated operating temperatures, found in Chapter 1. Use other processor/heat sink combinations at your own risk.

• The Intel i810 Chipset front side bus (FSB) is limited to 100MHz. Processors that require a 133MHz FSB are not supported.

• Pentium III and Celeron processors based on the Tualatin core and the FC-PGA2 package are not supported by the Eclipse system board.

Procedure:

1. Refer to page 3-2 to remove the System Unit cover if you have not done so already.

2. Figure 3-34. Loosen the screw that holds the hard drive bracket in place. Lift the bracket up just enough to remove the fan power connector from P4, a 3-Pin connector located to the left of the processor socket.

Figure 3-34: Removing the Fan Connector and Heatsink

STATIC SENSITIVE DEVICES:

Always follow ESD procedures when removing or installing the processor.



3. Press down on the hinged end to release the clip from the processor socket, then remove the heatsink.

Figure 3-35: Removing the Heat Sink Clip

4. Pull the release handle away from the socket, then rotate it 90 degrees to a vertical position as shown in the lower half of Figure 3-36.

Figure 3-36: Removing the Processor from the Socket

5. Carefully remove the processor from the socket.



6. Before inserting a new processor, make sure the release lever is in the full upright position as shown in Figure 3-37.

7. Note the orientation of Pin-1 on the Celeron or Pentium III processor as shown in Figure 3-37. When Pin-1 is positioned as shown, and the release lever is in the full upright position, the processor pins should drop into the socket without having to apply force.

Figure 3-37: Celeron and Pentium III Processor Pin-1 Orientation

If the processor does not simply drop into the socket, remove it and check the orientation, or look for bent pins.

8. When the processor is seated in the socket, rotate the release lever to the closed position.



9. Reattach the heatsink and fan assembly to the processor. Figure 3-38. This is best accomplished by attaching the clip to the rear of the socket first, then pushing on the front clip to lock it into place.

Figure 3-38: Attaching the Heatsink/Fan to the Processor

10.Reconnect the fan power cable to P4. Figure 3-39 displays the orientation of the fan power connector on system board.

Figure 3-39: Connecting the Fan Power Cable

11.Re-seat the hard disk bracket, then reinstall the hard disk bracket screw. Refer to Figure 3-25 on page 3-19 for more information on installing the hard disk bracket.

12.To close the System Unit cover, see page 3-36.


PCWS Eclipse Hardware ConfigurationInstalling a PCMCIA Card

Installing a PCMCIA Card

1. Refer to page 3-2 and remove the system unit cover if you have not done so already.

2. Remove the cover plate from the PCMCIA slot located on the left side of the system unit chassis. Figure 3-40.

Figure 3-40: Removing the PCMCIA Cover Plate

3. If you intend to install a PCMCIA card that uses an X-Jack type connector, make sure insulating tape is installed in the area around C92, shown in Figure 3-41, below.

Figure 3-41: Checking C92 for Insulation Tape

STATIC SENSITIVE DEVICES:

Always follow ESD procedures when removing or installing a PCMCIA Card.



4. Insert the PCMCIA Card into the card bus cage. Figure 3-42 shows the location of the slots in the card cage.

Figure 3-42: Installing a PCMCIA Adapter

5. Figure 3-43, shows the knock-outs located on the cover plate. Remove these knock-outs as required to accommodate cables, dongles, or wireless antennas.

Figure 3-43: Removing Knock-outs from the Cover Plate

6. Reinstall the cover plate.



7. With a nibbling tool or large hobby knife, remove material from the left side of the system unit cover where a cable must exit the workstation. Note the cover material is reduced at the points outlined in white.

Figure 3-44: Modifying the System Unit Cover

8. To close the System Unit Cover, see page 3-36.


PCWS Eclipse Hardware ConfigurationInstalling a Disk On Chip

Installing a Disk On Chip

This procedure describes how to install and configure the Optional Disk On Chip.

Procedure:

1. Refer to page 3-2 and remove the Eclipse system unit cover if you have not done so already.

2. Refer to Figure 3-45 and remove the screw that holds the hard disk bracket in place. Remove the hard disk (if installed) and bracket from the system unit and set it aside.

Figure 3-45: Removing the Hard Disk Bracket


Always follow ESD procedures when handling and installing the Disk On Chip.



3. The Disk On Chip socket is U33, located on the rear left corner of the system board. Note the Pin-1 orientation of the DOC and carefully insert the device in the socket as shown in Figure 3-46.

Figure 3-46: Installing the Disk On Chip Option

4. Reinstall the hard disk bracket, screw and hard disk, if required. Figure 3-47, shows how to orient Pin-1 of the ribbon cable and the mounting points for the hard disk bracket.

Figure 3-47: Installing the Hard Disk Bracket

5. To close the System Unit Cover, see page 3-36.

6. Proceed to the next page to configure the Disk On Chip.



Disk On Chip Setup and Configuration

Currently, the Disk On Chip is supplied blank. Before it can be used, it must be formatted and an operating system installed. The procedure below describes this process.

Requirements:

To configure device for use, you need the following items:

• Windows 9x Boot Diskette /w SYS.COM (do not use the MS utilities FORMAT.COM or FDISK.COM).

• The DOC.ZIP file from the hardware section of the MICROS web site.

• TEAC USB Floppy Diskette Drive

• PS/2 Keyboard

Procedure:

1. Connect a TEAC USB floppy diskette and P/S2 keyboard to the workstation.

2. Power up the workstation with the DOC installed, and press [F2] to enter CMOS Setup.

3. From the Advanced Menu, make sure the Installed O/S field is set to “Other” or “Win95”.

4. Proceed to the Boot Menu, select ‘+Hard Drive’ then press [Enter]. The default boot order should be:

o The Hard Disk

o Bootable Add-in Cards

o M-Systems DiskOnChip (c)

If the M-Systems DiskOnChip (c) field does not appear in the Boot Menu, it means the BIOS could not detect it. Power off the workstation, remove the Disk On Chip and check it for bent pins.

The following step prevents two instances of the Disk On Chip drive letter from appearing in Windows.

5. Move the “M-Systems DiskOnChip” field ahead of the “Bootable Add-in Cards” field by scrolling to the Disk On Chip field and pressing [Shift]-[+] key combination once. Do not move the Disk On Chip in front of the Hard Disk.

6. Press [F10], [Enter] to save changes and restart the workstation. If you have not done so already, insert the boot diskette with the DOC utilities into the USB Floppy drive.

7. After the POST runs the memory test, hold down the [Ctrl]-[Alt] keys, while pressing and releasing the [B] key several times. This step is required to prevent the workstation from attempting to boot from the Disk On Chip.



o If the message “Non-system disk or disk error” appears, it means the BIOS attempted to boot from the DOC and failed because the operating system is not yet installed. Restart the workstation and repeat Step 7. When the workstation boots from the floppy diskette, proceed to the next step.

8. From the A: command prompt type:dformat /win:d800 /s:doc42.exb /nopnp

and press [Enter]. Confirm by hitting [Y], [Enter] to start the format utility.

9. When the operation is complete, the display prompts “finished xxxx K bytes... Format complete...”

o The Disk On Chip drive letter will be Drive D assuming a hard drive with a single partition is installed. If a hard disk is not installed, it will be Drive C. At this point, you should be able to type dir d: [Enter] and receive a “File Not Found” prompt since no files have been copied to the DOC yet.

10.From the A: command prompt typesys d: [Enter]

to copy the operating system files from the boot floppy to the Disk On Chip.

11.Test the Disk On Chip by pressing the front panel recovery button and restarting the workstation. After the POST, the workstation should boot from the DOC.

12.The basic configuration and setup of the M-Systems Disk On Chip is complete and may be used for your application.


PCWS Eclipse Hardware ConfigurationRe-assembling the Eclipse

Re-assembling the Eclipse

The following procedure describes how to reassemble the Eclipse workstation after the system unit cover has been removed for upgrades or service.

1. Before closing the system unit cover, refer to Figure 3-48 below, and make sure the cables inside the system unit are arranged as shown.

Figure 3-48: Routing Power Supply Cables

2. Just before you close the cover, make sure the power supply cables will not be pinched between the cover and the chassis as shown in Figure 3-49, below.

Figure 3-49: Checking for Cable Interference



3. Close the system unit cover. Figure 3-50. If the cover does not fully close, hold the power supply as shown in the illustration and tilt it towards the front IO panel so that the power supply fan housing will clear the back of the parallel port connector.

Figure 3-50: Closing the System Unit Cover

4. Once the lid is closed, secure it to the base by hooking the latches on the cover to the base as shown in Figure 3-51.

Figure 3-51: Closing the Cover Latches

• To install the 12.1” LCD/Touchscreen Head, continue with Step 5.

• To install the 15” LCD/Touchscreen Head, proceed to Step 9 on Page 40.



5. Install the System Unit plastic cover. Figure 3-52. Start from the rear of the chassis, then slide forward. When the cover is nearly installed, grasp the power supply and the base of the pedestal as shown to pull the cover forward and lock it into place.

Figure 3-52: Installing the System Unit Cover

6. Install the thumbscrews that hold the system unit cover in place. Figure 3-53.

Figure 3-53: Installing the System Unit Cover Thumbscrews



Install the 12.1” LCD/Touchscreen

7. Refer to Figure 3-54. While standing in front of the pedestal, place the Head onto the pedestal, then let it slide down to lock in place.

Figure 3-54: Attaching the LCD/Touchscreen Head to the Pedestal

8. Fasten the LCD/Touchscreen Head to the pedestal with the thumbscrews provided. Figure 3-55.

Figure 3-55: Securing the LCD/Touchscreen Head to the Pedestal

This procedure continues on Page 3-41.



Install the 15” LCD/Touchscreen

9. Install System Unit base plastics and LCD/Touchscreen Head.

• Slide the base on the chassis from the rear until it appears like the upper half of Figure 3-56.

• Pull the base forward until it fits over the power supply as shown in lower half Figure 3-56.

Figure 3-56: Installing the 15” LCD/Touchscreen Head

10.Install the thumbscrews as shown in Figure 3-53.



11.Attach the cable from the LCD/Touchscreen head to the Eclipse DVI connector as shown. Turn the screws clockwise to fasten, but do NOT overtighten them. Figure 3-57.

Figure 3-57: Attaching the DVI Connector to the Front Panel

12.Check the power supply. If you see a red slide switch located near the AC receptacle, it must be set to match the incoming AC voltage. If the switch is not present, the power supply will automatically adapt to the incoming AC voltage.

13.Run the AC Power cord through the access hole on the left of the chassis and connect it to the AC receptacle. Check Figure 3-58 and position both the AC and LCD Head cables as shown to avoid interference with the smart card tray when you install the MCR cover.

Figure 3-58: Connecting the AC Power Cord



Installing the MCR Unit When all cables are attached to the Eclipse Front IO Panel, the following procedure describes how to attach the Eclipse Front Cover.

1. Before attaching the front cover, refer to Figure 3-59 and make sure the mag card reader cable is inserted in the strain relief as shown.

Figure 3-59: Using the Cable Strain Relief

2. Attach the modular plug from the mag card reader to the modular connector on the lower right of the modular connector block as shown in Figure 3-60. Push the modular plug into the connector until it snaps into place.

Figure 3-60: Connecting the Mag Card Reader



3. Before attaching the cover, recheck the positions of the LCD and AC power cable as shown in Figure 3-61, below.

Figure 3-61: Positioning the LCD and AC Power Cables

4. Install the Eclipse front cover as shown in Figure 3-62. The smaller tabs are inserted into the slots on the chassis while the larger tabs slide under the chassis ledge.

Figure 3-62: Attaching the Front Cover to the Eclipse



5. Attach the front cover to the case and fasten the two thumbscrews as shown in Figure 3-63.

Figure 3-63: Attaching the Front Cover Thumbscrews

WARNING

If AC power must be promptly removed from the Eclipse in the event of spillage or malfunction, always remove the AC power cord from the wall outlet, not the Eclipse system unit.

CAUTION:

For use in any European Union country, the Eclipse must be connected to an external AC surge suppressor or to a power conditioner with AC surge suppression capabilities. Installation of the Eclipse without a surge suppressor that meets the EN55024 requirements will invalidate its CE mark approval.


Chapter 4

Eclipse LCD/Touchscreen Head Configuration

This chapter provides an overview of the LCD/Touchscreen Head and shows how to disassemble and indentify each component. More details on reparing the LCD/Touchscreen Head can be found in the Eclipse Field Service Guide, P/N 100016-119.

In this chapter

Disassembling the 12.1” LCD/Touchscreen Head .......................................4-2The LCD/Touchscreen Interface Board ....................................................... 4-4LCD Interface Description (-001, -002 and -003 Boards)..........................4-11Touchscreen Interface ................................................................................ 4-12LCD Backlight Inverter/On-Board Voltage Regulators............................. 4-14Installing the Interface Board Shield ......................................................... 4-16

NOTE

Removing the LCD/Touchscreen Head cover may void your warranty.


Eclipse LCD/Touchscreen Head ConfigurationDisassembling the 12.1” LCD/Touchscreen Head

Disassembling the 12.1” LCD/Touchscreen Head

This section first describes how to disassemble the LCD head to gain access the LCD/Touchscreen Controller board.

Following sections describe the LCD/Touchscreen Interface Board and its variations, along with jumper settings for current LCD panels.

Removing the Rear Cover and Interface Board Shield

1. Place the LCD/Touchscreen Head face down on your work surface.

2. Refer to Figure 4-1 and with a small flat bladed screwdriver, gently pry the rear cover open at the locations indicated.

Figure 4-1: Removing the LCD/Touchscreen Head Cover

The LCD/Touchscreen Interface Board is installed under a shield which must be removed to access the interface board.


Eclipse LCD/Touchscreen Head ConfigurationDisassembling the 12.1” LCD/Touchscreen Head

3. Refer to Figure 4-2 and remove the video, backlight, and touchscreen cables from the board while the shield is still in place.

Figure 4-2: Removing Cables from the Interface Board

4. Remove the shield covering the LCD/Touchscreen Interface Board. Figure 4-3.

Figure 4-3: Removing the Interface Board Shield


Eclipse LCD/Touchscreen Head ConfigurationThe LCD/Touchscreen Interface Board

The LCD/Touchscreen Interface Board

One of three interface boards may be found in the 12.1” LCD/Touchscreen Head, listed below by the spare P/N and description.

• 400499-001 - TFT LCDs - U14 = MicroTouch Excalibur Touchscreen Controller.

o Eclipse LCD/Touchscreen Head Assemblies using this interface board are marked P/N 400497-002. U14, the MicroTouch Excalibur Touchscreen Controller reached end-of-life (EOL) in late 2004.

• 400499-002 - DSTN LCDs - U14 = MicroTouch Excalibur Touchscreen Controller.

o Eclipse LCD/Touchscreen Head Assemblies using this interface board are marked P/N 400497-001. New sales of DSTN LCDs were discontinued in November 2001, but spare DSTN LCD panels (Sharp 12S49) are still available.

• 400499-003 - TFT LCDs - U14 = Hampshire Touchscreen Controller. Also referred to as the VB12 Board. The Hampshire Touchscreen Controller introduces several compatibility issues, listed below.

o Windows based systems require new touchscreen drivers. If a LCD/Touchscreen head or interface board using the Hampshire Touchscreen Controller is installed on a system running the MicroTouch TouchWare drivers, the touchscreen will not function. FB04-008 describes how to download and install the Hampshire touchscreen drivers for supported Windows based systems. New systems will ship with the Hampshire windows compatible drivers. The MicroTouch TouchWare drivers are included should they be required.

In addition, up to 1000 Eclipse LCD/Touchscreen Head assemblies, P/N 400497-003 were shipped with an incorrect jumper setting. LCD/Touchscreen Head Assemblies with the correct jumper setting are labeled P/N 400497-003A. Refer to Field Bulletin FB04-010, or the configuration section of this chapter for more details.

o 8700 and 9700 Diskless Clients (either diskless or with a hard disk) are not supported. FB04-009 provides suggested alternatives if an LCD/Touchscreen Head or interface board with the Hampshire Touchscreen controller must be substituted for a 3M TouchWare based system.

Throughout the remainder of this section, each interface board is referred to as ‘-001’, ‘-002’ and ‘003’.

The primary difference between the -001 and -002 boards is the type of LCD panel (TFT or DSTN) supported. The Touchscreen Interface on these boards are the same, based on the Microtouch Excalibur touchscreen controller, coupled to MicroTouch TouchWare drivers on Windows based systems.



LCD/Touchscreen Interface Board -001 (TFT LCD - MicroTouch TSC)Figure 4-4 shows the component layout of the -001 board. This board supports the TFT LCD panels shown in Figure 4-5 and requires the MicroTouch TouchWare drivers on the Eclipse System Unit

Figure 4-4: The -001 LCD/Touchscreen Interface Board (TFT Only)

The -001 and -003 board(s) do not support DSTN LCD panels. Note that U7 and U8 (required to support DSTN LCD panels) are not installed.



LCD/Touchscreen Interface Board -001 - Connectors/Jumpers

Figure 4-5 below, shows the -001 board connectors and TFT LCD Jumper settings.

Figure 4-5: -001 LCD/Touchscreen Interface Board - Connectors and Jumpers

The -001 LCD/Touchscreen Interface Board is capable of driving the Sharp LQ121S1DG111 and DG11 LCD panels, with a single jumper installed in JP11. However, if this interface board is used with a Sharp LQ121S1DG41 LCD Panel, move the jumper from JP11 to JP9.



LCD/Touchscreen Interface Board -002 (DSTN LCD - MicroTouch TSC) Figure 4-6 shows the component layout of a -002 board. This board supports a single DSTN LCD panel specified in Figure 4-7, and requires MicroTouch TouchWare drivers on the Eclipse System Unit. DSTN LCD panels are no longer available, but included here for reference.

Figure 4-6: The -002 LCD/Touchscreen Interface Board (DSTN LCD Only)

To support the DSTN LCD panel, the -002 board adds U7, a Geode family DSTN LCD Controller and frame buffer RAM U8.



LCD/Touchscreen Interface Board -002 - Connectors

Figure 4-7 shows the connectors located on the -002 board. J3, the TFT LCD connector will either be covered with tape or not mounted.

Figure 4-7: -002 LCD/Touchscreen Interface Board - Connectors and Jumpers



LCD Touchscreen Interface Board -003 (TFT LCD - Hampshire TSHARC TSC) Figure 4-8 shows a component layout of the -003 Board. This board supports the TFT LCD Panels shown in Figure 4-9, but uses a Hampshire TSHARC Touchscreen Controller. The Hampshire touchscreen controller replaces the end-of-life MicroTouch Excalibur touchscreen controller. This new controller is not compatible with the MicroTouch TouchWare drivers installed in most field units.

Figure 4-8: The -003 LCD/Touchscreen Interface Board (TFT LCD Only)

This board uses the same TFT LCD interface as the -001 board, but the LCD firmware is has been modified. Due to the firmware change, the TFT LCD jumper settings are different. See Figure 4-9.

Field Bulletin FB04-008 describes how to download and install the Hampshire compatible drivers and run the calibration utility.



LCD/Touchscreen Interface Board -003 - Connectors and Jumpers

Figure 4-9 shows the connectors on the -003 Board. Note that the TFT LCD jumper settings are different than the -001 interface board.

Figure 4-9:-003 LCD/Touchscreen Interface Board - Connectors and Jumpers

The -003 interface board is compatible with all Sharp TFT LCD panels shipped to date as long the jumper setting shown above is used. Many VB12 interface boards were shipped (as part of an Eclipse assembly or included in LCD/Touchscreen Head spares P/N 400497-003) with JP11 installed, rather than JP9. LCD/Touchscreen Heads with the correct jumper settings are labeled with P/N 400497-003A, rather than 400497-003.

CAUTION

If JP11 is installed, the drive current to the LCD backlights exceeds the specified maximum. Make sure the jumper is installed on JP9 on this board.


Eclipse LCD/Touchscreen Head ConfigurationLCD Interface Description (-001, -002 and -003 Boards)

LCD Interface Description (-001, -002 and -003 Boards)

On the -002 (DSTN) board, the LCD interface consists of U2, U3, U5, U7, and U8. Refer to Figure 4-6 for the component layout. U2 is a Panel Link Receiver that decodes Transition Minimized Differential Signalling (TMDS) data from the Panel Link Transmitter on the Eclipse system board, converting it to a 6-bit RGB format. The Eclipse is no longer available with a DSTN LCD, but a description is included here for reference.

On all versions of the board, LCD Microcontroller U5 interfaces to the system board through the Display Data Channel (DDC). The DDC is a two-wire serial interface between U5 and the Graphics Memory Controller Hub (GMCH) on the system board. U5 produces the VESA EDID (Extended Display Identification Data), a data structure that defines the capabilities of the LCD panel to the BIOS, video drivers, and plug and play subsystem. In addition, any contrast and backlight brightness commands issued by the PCWS API pass through the DDC interface.

On the -002 board, U5 also configures and controls U7, a passive LCD controller, through a second serial interface. U7, a National Geode CS9211 DSTN LCD Controller converts 6-bit RGB pixel data from the Panel Link receiver into 16-bit data and control signals compatible with the DSTN LCD panel.

U8, a 2M x 8 PC66 SDRAM, serves as a conventional frame buffer for U7. The CS6211 loads each frame into the RAM, and employs such techniques as Frame Rate Modulation (FRM) and dithering to improve the ‘look’ of the DSTN panel.

The -001, and -003 boards eliminate U7 and U8 since they are not required for driving the TFT LCD panel. On these boards, the 6-bit RGB pixel data and control signals from U2 are fed directly to the TFT panel.

LCD Panels As of November 2004, a total of three Sharp TFT LCD Panels have been used in the Eclipse LCD Head. When the Eclipse entered production, the Sharp LQ121S1DG11 (DG11) panel was used, followed by the Sharp LQ121S1DG111 (DG111) panel. The DG11 and DG111 panels are physically and electrically compatible, therefore this change was transparent.

In late 2004, the LQ121S2DG41 (DG41) replaces the DG111 panel. This panel, while electrically compatible with the DG11 and DG111, is not physically compatible. This requires a new LCD bezel, mounting plate, and data cable.


Eclipse LCD/Touchscreen Head ConfigurationTouchscreen Interface

Touchscreen Interface

In October 2004, a new LCD/Touchscreen Interface Board was introduced. The new board uses a Hampshire TSHARC touchscreen controller. This section describes the differences between each interface.

-001 and -002 LCD/Touchscreen Interface BoardsThis description applies to the -001 and -002 versions of the LCD/Touchscreen Interface Board. The major components of the interface are U14, U13, and U18. See Figure 4-6 to locate these components. U14 is the MicroTouch “Excalibur” touchscreen controller. U18 and U13 are the Touchscreen microcontroller and firmware storage devices respectively. Microcontroller U18 initalizes and controls U14 based on the firmware stored in U13.

The versatile Excalibur controller supports capacitive or resistive touchscreen panels, and a RS232 or PS/2 interface to the system board. However, all Eclipse LCD/Touchscreen Head assemblies use a resistive touchscreen and RS232 system board interface. The jumper settings shown in Figure 4-10 below, are for reference only.

Touchscreen Jumper Settings (-001, and -002 Bds)

Figure 4-10 shows the jumper configuration.

Figure 4-10: Touchscreen Jumper Settings (-001, and -002 Boards)


Eclipse LCD/Touchscreen Head ConfigurationTouchscreen Interface

-003 LCD/Touchscreen Interface Board This description applies to the -003, or VB12 version of the LCD/Touchscreen Interface Board. Refer to Figure 4-9 to locate the components.

U14, the Hampshire TSHARC touchscreen controller contains an on-board microcontroller, firmware, and A/D conversion circuitry in a single chip design. This significantly reduces the overall interface component count as shown in Figure 4-8.

In addition, the controller supports only 5-wire resistive touch panels and RS232 Interface to the system unit. This eliminates the communications (P4) and touchscreen (P2, P3, P5, P6, P1, and P7) configuration jumpers found on the -001 and -002 interface boards.

The Hampshire controller requires new windows touchscreen drivers. Field Bulletin FB04-008 describes how to download and install the correct drivers for this board.


Eclipse LCD/Touchscreen Head ConfigurationLCD Backlight Inverter/On-Board Voltage Regulators

LCD Backlight Inverter/On-Board Voltage Regulators

Figure 4-11 shows the components used by each circuit in the following descriptions. The -002 board is shown, but this circuit is used on all versions of the board.

Figure 4-11: Backlight Inverter and On-Board Regulator Components

LCD Backlight DC-to-AC Inverter (-001, -002, and -003)This description applies to all versions of the LCD/Touchscreen Interface Board. See Figure 4-11 for a component layout. The backlight inverter circuit is based on U10, an LT1184 fixed frequency, current mode switching regulator. It is combined with T1, Q2A, Q2B, D2, D3, and L6 to form a Royer high-voltage converter in a floating lamp configuration. A floating lamp configuration (there is no galvanic connection to ground) provides a symmetrical, differential drive waveform to maximize current to light conversion in the lamp.

The Royer converter is self-oscillating. The transistors conduct out of phase, switching each time the transformer saturates. Transformer saturation causes a current spike which is induced into the base drive windings, causing the transistors to change state.

Lamp current is programed between the REF and ICCFL pins of the LT1184 through a resistor divider. Drive current is managed by controlling the Royer converter’s primary side converter current through L6 and generating a feedback signal to close the control loop.


Eclipse LCD/Touchscreen Head ConfigurationLCD Backlight Inverter/On-Board Voltage Regulators

+3.3V and +5.0V On-Board Regulators (-001, -002, and -003) All versions of the LCD/Touchscreen interface board receives +12V through the DVI connector. Two on-board regulators convert this into +3.3V or +5.0V supplies which are then used to power various components on the board.

The +3.3V Regulator consists of U11, L7, and D4.

The +5.0V Regulator consists of U12, a 7805 three-terminal regulator.


Eclipse LCD/Touchscreen Head ConfigurationInstalling the Interface Board Shield

Installing the Interface Board Shield

1. Reinstall the Interface Board shield. Follow the numbered steps shown in Figure 4-12, below.

Figure 4-12: Installing the Interface Board Shield

2. Reinstall the Interface Board Cables including the strain relief on the DVI cable. On some units, a tie wrap may be required to strain relief the display cable.

3. Reinstall the LCD Head Cover.


Chapter 5

PCWS Eclipse Diagnostics

This chapter includes diagnostics information on the Eclipse system unit.

In this chapter

Basic Troubleshooting ..................................................................................5-2Front Panel LEDs......................................................................................... 5-5POST Error Beep Codes .............................................................................. 5-6


PCWS Eclipse DiagnosticsBasic Troubleshooting

Basic Troubleshooting

This section provides a brief troubleshooting chart for the PCWS Eclipse.

Problem Possible Cause Solution

PCWS is dead. The Power Indicator is Off (See Figure 5-1). System Unit does not POST Beep. LCD is blank, no backlight.

No Power to PCWS

AC Input Voltage select switch on power supply set improperly.

Power Supply is defective.

Press the power switch on side of workstation. Be sure AC power cable is connected to the power supply and surge protector outlet or wall outlet.

Set the AC Input Voltage select switch on power supply to match the AC power supplied by the power utility (Chapter 3)

Replace Power Supply (Chapter 3).

PCWS is dead. Power Indicator is On (See Figure 5-1). System Unit does not POST Beep. LCD is blank, no backlight.

Possible defective System Unit.

Replace System Unit.

PCWS is dead. Power Indicator is On (See Figure 5-1). System Unit POST Beeps once. LCD is blank, no backlight.

LCD/Touchscreen head cable not connected or loose.

Defective LCD/Touchscreen head.

Check LCD/Touchscreen head cable at Front IO panel and head.

Replace LCD/Touchscreen head.

PCWS is dead. Power indicator is On (See Figure 5-1. System Unit produces multiple POST beeps. LCD is blank, no backlight.

System Unit POST Code Error. (See Figure 5-2)

Replace System Unit.



System Boots from Floppy Diskette. Does not boot from or read hard disk. (LCD Displays a blinking cursor)

Bad or disconnected power or data cable to hard disk.

Disk parameters lost in CMOS Setup.

Boot Priority not set correctly.

Hard Disk Translation Mode Set Incorrectly.

Defective Hard Disk.

See Chapter 3 and check the connections to the hard disk.

Restart workstation to restore hard disk parameters.

Check Boot Priority setting in CMOS Setup Utility (Chapter 2).

See Hard Disk Translation Mode in CMOS Setup Utility, (Chapter 2).

Replace Hard Disk.

System Boots from Floppy Diskette. Does not boot from hard disk, but you can read hard disk directories and access data files.

Hard disk boot sector lost. Backup all files and reformat drive. Restore all files.

System Boots from Hard Disk. Does not boot from Floppy Diskette.

USB Cable not connected.

Boot Sequence not set correctly.

Check USB cable to system unit.

Check Boot Sequence setting in CMOS Setup Utility (Chapter 2).

Eclipse does not boot from LAN.

Patch Cable not connected

Boot Sequence not set correctly.

Connect Network Cables

Check Boot Sequence setting in CMOS Setup Utility (Chapter 2).

Eclipse does not boot from LAN. Patch Cable is connected. Front panel FD and LINK LEDs are Off (See Figure 5-1, and Page 5-5).

Defective Patch Cable at workstation.

Defective in-wall cabling, or defective hub/switch or defective patch cable connected at hub/switch.

Replace Patch Cable

Check in-wall cable for continuity. Check ports on hub/switch. Check patch cable at hub/switch.




Eclipse does not connect to LAN. Patch cable is connected. Front panel FD and LINK LEDs are both On. (See Figure 5-1).

Network Driver not installed. See Page 4-5.

Install appropriate Realtek network drivers for operating system in use.

The LCD is too light or dark. LCD Contrast not adjusted. Run a contrast adjustment utility to change LCD contrast (Passive DSTN display only).

PS/2 Mouse installed but not detected.

PS/2 Mouse not fully connected or connected to keyboard port.

Defective mouse

Check the mouse connection to make sure it is secure. Mouse connector is above keyboard connector.

Replace the mouse

System cannot read mag cards.

Mag card read head dirty or contaminated.

Mag card reader defective.

Use mag card cleaning kit on reader.

Replace mag stripe reader.



PCWS Eclipse DiagnosticsFront Panel LEDs

Front Panel LEDs The Eclipse Front I/O panel contains several LEDs that indicate various conditions about the system unit. The location of each LED is shown in the illustration below.

Figure 5-1: Eclipse Front Panel LEDs

FD (Full Duplex), Link, and Network Activity LEDs

• The FD or Full Duplex LED indicates if the network connection is half or full duplex.

• The Link LED indicates that a physical connection exists between the Eclipse workstation and the network hub or switch.

When the Link LED is ON, this is an indication that the cable segment between the workstation and the device it is connected to (a hub or a switch) is functional. Therefore a cable segment consists of the ports on the hub/switch and workstation, a patch panel, and patch cables at any point along a Category 5 horizontal cable run. If the Link LED does not turn on, any of these items are suspect.

There could be situations where the Link LED is ON, but the workstation still refuses to boot or communicate via the LAN. In this case, look to the operating system. Because the Link LED operates at the physical layer of the network (e.g., hubs/switches, cables and connectors) it therefore can not indicate if the operating system has improperly configured networks settings, missing network protocols, drivers, etc.

Disk LED

• This LED indicates when the system is reading or writing to the internal IDE hard disk.

Power LED

• This LED is the Eclipse Power-On indicator. It indicates that power is applied to the Eclipse system board.


PCWS Eclipse DiagnosticsPOST Error Beep Codes

POST Error Beep Codes Figure 5-2 shows a partial list of fatal Phoenix BIOS beep codes. These are related to the keyboard, BIOS, VGA, CMOS RAM, VGA interface, DRAM, and the IDE interface.

Figure 5-2: Phoenix BIOS Fatal POST Beep Codes

Not all tests will be executed on all systems with a Phoenix 4.0 BIOS nor will each test always be executed in the order shown.

Beep Code

POST Code Description

1-2-2-1 14 Error initalizing keyboard controller

1-2-2-3 16 BIOS ROM Checksum Error

1-3-3-1 28 Error Autosizing DRAM (DIMM is possibly defective or not installed)

1-4-2-1 34 CMOS RAM read/write failure

2-1-3-3 4A Error initalizing video controller

2-2-4-1 5C Error testing RAM between 512 and 640k (DIMM is possibly defective).

2-3-1-1 60 Error testing expanded memory (DIMM is possibly defective)

2-3-1-3 62 Error testing extended memory address lines (DIMM or system board is possibly defective)

2-4-2-1 74 Error testing Real Time Clock

3-1-4-1 8C Error testing floppy disk interface

3-2-1-2 91 Error initalizing local-bus hard disk controller


Appendix A

Equipment Dimensions

In this appendix

PCWS Eclipse Workstation .........................................................................A-2PCWS Eclispse Workstation /w 15” LCD/Touchscreen Head ....................A-3PCWS Remote Pole Display........................................................................A-4Cash Drawer ................................................................................................A-5Cash Drawer, Low Profile ...........................................................................A-6

PCWS Eclipse Setup Guide A-1

Equipment DimensionsPCWS Eclipse Workstation

PCWS Eclipse Workstation

A-2 PCWS Eclipse Setup Guide

Equipment DimensionsPCWS Eclispse Workstation /w 15” LCD/Touchscreen Head

PCWS Eclispse Workstation /w 15” LCD/Touchscreen Head


Equipment DimensionsPCWS Remote Pole Display

PCWS Remote Pole Display


Equipment DimensionsCash Drawer

Cash Drawer


Equipment DimensionsCash Drawer, Low Profile

Cash Drawer, Low Profile






Appendix B

Connector and Cable Diagrams

On the pages that follow, you will find diagrams of the Eclipse Front Panel connectors, system board connectors, and hook-up cable schematics. A description of how each cable or connector is used is provided.

In this appendix

Front Panel Connectors................................................................................ B-2System Board Connectors..........................................................................B-10Hook-up Cables .........................................................................................B-12

PCWS Eclipse Setup Guide B-1

Connector and Cable DiagramsFront Panel Connectors

Front Panel Connectors

The following connectors are located behind the Eclipse Front panel.

Modular Connector Block Consisting of six 8-pin modular connectors, it features a total of five serial ports and one 10/100 Ethernet port.

LCC/RS232

The LCC Port can be used in one of three configurations, two RS422 and and one RS232 mode. Configuration of the port is performed in CMOS Setup.

IDN(+)

The most popular configuration of this port is the RS422 LCC(+) mode. Configured as COM4, this port drives MICROS IDN printing devices from applications such as 3700/RES. Figure B-1 shows the pin-out for this configuration.

Figure B-1: LCC Connector Configured for IDN Printing

B-2 PCWS Eclipse Setup Guide


LCC(-)

In this configuration, used only with the 8700 application, this port is driven by the LCC over RS422 twisted-pair cable. This configuration swaps the transmit and receive pairs, to allow the workstation to receive information from the LCC. Figure B-2.

Figure B-2: LCC Connector Configured in LCC(-) mode

RS232

The LCC port can function as a basic RS232 interface using COM4 resources. This configuration is shown in below.

Figure B-3: LCC Port Configured for RS232



Modular COM Ports 2, 3, 5 and 6

The modular connector block contains four serial ports, each with identical pin-outs, shown in Figure B-4. Note that COM3 is normally dedicated to a Mag Card Reader, and COM2 is dedicated to the Touchscreen.

Figure B-4: Modular Serial Port Diagram

10/100 Ethernet Connector

The pin-out for the 10/100 Ethernet port is shown in Figure B-5, below.

Figure B-5: 10/100 Ethernet Connector Diagram



RS232 Connector A single DB9F RS232 connector is provided for connecting an external modem. It is assigned to COM1.

Figure B-6: DB9 RS232 Connector Diagram

USB ConnectorsA pair of USB ports are provided on the Eclipse front panel, shown in Figure B-7, below.

Figure B-7: Universal Serial Bus Connector Diagram



Digital Visual Interface (DVI) Connector The Eclipse sports a modified DVI connector which drives the current local or remote LCD/Touchscreen head.

Figure B-8: DVI Connector to Local or Remote LCD/Touchscreen Head



Parallel Port ConnectorParallel ports (sometimes referred to as a Centronics port) can be used to connect printers, external tape drives, and CD-ROM drives to the workstation. The port consists of a standard DB25 female connector, with the pin-outs for centronics mode listed below.

Figure B-9: Centronics Parallel Port Diagram



Cash Drawer 1 and 2 Connectors

Figure B-10: Cash Drawer Connector Diagram

PS2 Mouse/Keyboard Connectors

Figure B-11: PS2 Mouse and Keyboard Connector Diagrams



Remote Customer Display ConnectorThis port is capable of driving a remote pole mounted customer display.

Figure B-12: Customer Display Connector Diagram

Front Panel Power ConnectorsFigure B-13 shows the pin-outs of the +24V Printer Power Connector, and the Aux Power Connector, both located on the Eclipse Front IO Panel.

Figure B-13: Front Panel Printer and Aux Power Connectors


Connector and Cable DiagramsSystem Board Connectors

System Board Connectors

This section details several connectors located on the Eclipse System Board.

ATX Power Connector Figure B-14 shows the ATX power connector installed on the system board. To measure voltages at this connector, be sure the male ATX power connector from the power supply is connected and the power is turned on.

Figure B-14: ATX Power Connector Diagram


Connector and Cable DiagramsSystem Board Connectors

Power Switch ConnectorFigure B-15 shows how the chassis mounted power switch is wired through connector J2.

Figure B-15: Power Switch Wiring Diagram


Connector and Cable DiagramsHook-up Cables

Hook-up Cables

The following pages show wiring diagrams of various hook-up cables that may be used with the Eclipse workstation.

RS232Four cable diagrams are included, two for the LCC/RS232 port and two more for the modular COM5 and COM6 RS232 ports.

LCC/RS232 Port

Figure B-16 shows a cable diagram that adapts the modular LCC/RS232 connector (Figure B-3) to a standard DB9 connector. This cable is available from MICROS by ordering P/N 300319-102.

Figure B-16: Modular LCC/RS232 to DB9 Male Connector

Figure B-17 shows a cable diagram that adapts the modular LCC/RS232 connector (Figure B-3) to a standard DB25 connector.

Figure B-17: Modular LCC/RS232 to DB25 Connector



COM5 and COM6 Modular Connectors

Figure B-18 shows a cable diagram that adapts the modular COM5 and COM6 connectors (Figure B-4) to a standard DB9 connector. This cable is available from MICROS by ordering P/N 300319-103.

Figure B-18: Modular COM5/6 to DB9 Connector

Figure B-19 shows a cable diagram that adapts the modular COM5 and COM6 (Figure B-4) connectors to a standard DB25 connector.

Figure B-19: Modular COM5/6 to DB9 Connector



Ethernet Figure B-20 shows a diagram of a standard Cat 5 Ethernet hook-up cable. This cable would be connected from a workstation or server to the system hub.

Figure B-20: EIA/TIA-568-A Cat 5 Ethernet Hook-up Cable Diagram



Cross-over Pinning

Figure B-21 shows a diagram of a typical Cat 5 hook-up cable with the transmit/receive cross-over pinning implemented. This cable can be used when only two devices must be connected. For example it can be used to connect two workstations, or a server connected to a single client.

Figure B-21: Cat 5 Ethernet Hook-up Cable Diagram (cross-over)



8-Pin to 6-Pin Hook-up RS422 Cable (300319-001)This cable connects the modular 8-pin LCC connector to a 6-pin wall plate or directly to the 6-pin connector located on the IDN device.

Figure B-22: 8-Pin to 6-Pin RS422 Hook-up Cable Diagram



Cash Drawer Extension Cable




Appendix C

FCC/DOC Statement

Federal Communications Commission Radio Frequency Interference Statement

This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference in equipment, in which case the user at his own expense will be required to take whatever measures may be required to correct the interference.

If this equipment appears to cause interference the user could consult the installer/dealer or an experienced radio television technician.

PCWS Eclipse Setup Guide C-1

FCC/DOC Statement

A booklet prepared by the Federal Communications Commission entitled "How to Identify and Resolve Radio - TV Interference Problems" may be useful. This booklet may be ordered from the Superintendent of Documents, U.S. Government Printing Office, Washington D.C. with stock number #004-000-00345-4.

Canadian Department of Communications Statement

This digital apparatus does not exceed the Class A/Class B (whichever applies) limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n'êmet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe A/de Classe B (selon le cas) prescrites dans Le Règlement sur le Brouillage Radioélectrique Idicté par le Ministère des Communications du Canada.

Caution

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Shielded interface cables must be used in order to comply with the emission limits.

Attenition:

Tous changement ou modification, non expressément agrées par la partie responsable pour la conformité de l'installation, pourraient annuler l'authorisation de l'exploitation par l'utilisateur du materiel installé. Il est obligatoire d'utiliser pour la communication ou la réalisation d'intorfaces un cable blindé, afin d'être en conformité avec les limites légales d'émission.

C-2