Microsoft Business Solutions Retail Management System Potential Partner Briefing Miguel Gil BDM/Product Manager [email protected]

Microsoft Business SolutionsRetail Management System

PotentialPotential Partner Briefing Partner Briefing

Miguel GilMiguel GilBDM/Product ManagerBDM/Product Manager

[email protected]@scansourcela.com


POS Partners & Microsoft

Confidential

Today’s Agenda

• Introduction

• Product Overview

• Product Positioning

• Microsoft Services & Support

• Marketing

• Partner Program

• Q&A



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POS Partners Introduction

• Involved in ANZ Retail System Market for over 20

Years

• Asia Pacific Distributor Since 1997

• Manages Extensive Network of Authorised

Partners

• Australia

• New Zealand

• Pacific Islands

• South East Asia



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Manage all Aspects of Channel

• Recruitment

• Product Management with

local subsidiary

• Marketing in conjunction

with local subsidiary

• Partner Readiness

• Presales & Post Sales

Support

• Strategic Alliances



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Dedicated Account Manager

• Strategic Alignment

• Business Plan

• Capabilities & Capacity

• Demand & Marketing

• Aligned Commitments &

Targets

• Customer & Lane

Growth

• Pipeline Management



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RMS Channel Model

Authorised RMS Partner

ReadinessCoordinator Partner

BusinessPlanning

PipelineManagement

CapabilitiesCapacity

Demand Marketing

RMSTechnicalSpecialist

POS Partners (Asia Pacific) Pty Ltd

APOC, Product Logistics Local MS Sub, S & M

Microsoft Corp, Microsoft Point Of Sale Solutions, Product Group

Partner Account Manager



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Successful, Proven Model

Strong Product & Channel Management, combined with the

unwavering dedication and support of our Authorised RMS

Resellers has resulted in…..

• Phenomenal YOY Growth……

• POS Partners being awarded:

Microsoft Retail Management System

“Distributor of the Year”

•POS Partners Channel Strategy being recognised as the

“Model” Worldwide



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• Reorganized from 7 to 3 Business Units

• 57,000 Employees

• $40 Billion Revenue

• $275B Market Cap

• $8.0B+ in R&D

• Innovative and Integrated Software

• Microsoft Australia Operations

• 500+ employees

• 14,000 Partner organizations in

Australia

• Focus on local ICT businesses



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Microsoft Retail Vision Microsoft Retail Vision

Microsoft, in Alliances with Partners,is Recognised as a Leading Provider of

Industry Relevant Solutionsto Retailers.

[Retail, Wholesale, Hospitality & Distribution]



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Microsoft Executives Viewpoint

• Microsoft is committed to build the RMS business

• Retail is a large part of the SMB space (25%)

• Over 250k Retail Entities in Australia

• This is a unique and valuable software business

• Significant ISV Opportunities

• Significant pull through of Microsoft products


Product OverviewProduct Overview



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Core Products

Microsoft Retail Management System Store Operations

Small / Medium Store Operations – Multi

Stores

First Lane AUD$1,934 - Extra Lane

AUD$1073Microsoft Retail Management System Headquarters

Multi-Store Enterprise Management and Data

Mining

Base HQ AUD$4,875 - Extra Store AUD$813



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Store Operations Components

QS Rules

POS

Manager

Administrator

SQL Server

HQ Client



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Headquarters Components

SQL ServerHQ

RulesHQ Manager

HQ Administrator

HQ ServerHQ Server

Rules



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Microsoft RMS - Complete

Store 1

Store 2

Store 3

Head Office

HQ Server

HQ Mgr

HQ Mgr

HQ ServerRules

HQRules

SQLServer



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Retail Management SystemStore Operations

GP, Solomon, Axapta, Navision

Retail Management System Headquarters

The Strongest Retail Solutions....

Store Front Store Front ApplicationsApplications

Back of Back of StoreStore

ApplicationsApplications

Small RetailerSmall Retailer Mid-size RetailerMid-size Retailer

As strong as As strong as the the

information information they are fedthey are fed


Product PositioningProduct Positioning



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Product Positioning Strategy

•RMS is a mid-market retail solution that can also be used for single store small business retailers

•RMS is a valuable product to penetrate retail accounts with competitive back office accounting solutions – sell the POS and the back office eventually follows

•RMS is a valuable product for enabling retailers to deploy a Microsoft server architecture – SQL, Windows Server, WEPOS

•RMS can be integrated with GP, Navision, Axapta & Solomon, MYOB, Sybiz, SAP One …



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Microsoft Retail Management System provides small and mid-size retailers with an integrated POS and store operations solution. This powerful software package enables retailers to better manage their inventory, provide higher levels of customerservice and improve store efficiency. RMS can be customized to meet specific requirements, providing retailers with all the functionality of the retailing giants but at an affordable price. RMS integrates with common financial packages, including Microsoft Great Plains and QuickBooks.

Microsoft Point of Sale provides small retailers an easy-to-use application to track their sales, inventory and customer information. Designed to replace a cash register, Microsoft POS saves retailers time and money, providing automation at an affordable price. Microsoft POS works with Microsoft Office and QuickBooks Financial Software to streamline your entire business.

Price

SO: $1,190 USD per lane;

HQ: $3,000 (2 stores) + $500/store

Price

POS: $799 USD per lane

BDM

Owner/CFO/COO/CIO

BDM

Owner/Proprietor

Target Market

Small and medium-sized retailers requiring advanced POS and store operations functionality

>1.5M in annual revenue

Target Market

Single store retailers with basic store management requirements; ECR replacement

<1.5M in annual revenue

Microsoft Retail Management SystemMicrosoft Point of Sale

Microsoft Retail Management System provides small and mid-size retailers with an integrated POS and store operations solution. This powerful software package enables retailers to better manage their inventory, provide higher levels of customerservice and improve store efficiency. RMS can be customized to meet specific requirements, providing retailers with all the functionality of the retailing giants but at an affordable price. RMS integrates with common financial packages, including Microsoft Great Plains and QuickBooks.

Microsoft Point of Sale provides small retailers an easy-to-use application to track their sales, inventory and customer information. Designed to replace a cash register, Microsoft POS saves retailers time and money, providing automation at an affordable price. Microsoft POS works with Microsoft Office and QuickBooks Financial Software to streamline your entire business.

Price

SO: $1,190 USD per lane;

HQ: $3,000 (2 stores) + $500/store

Price

POS: $799 USD per lane

BDM

Owner/CFO/COO/CIO

BDM

Owner/Proprietor

Target Market

Small and medium-sized retailers requiring advanced POS and store operations functionality

>1.5M in annual revenue

Target Market

Single store retailers with basic store management requirements; ECR replacement

<1.5M in annual revenue

Microsoft Retail Management SystemMicrosoft Point of Sale

Store OperationsStore Operations HeadquartersHeadquartersStore OperationsStore Operations HeadquartersHeadquartersPoint of SalePoint of Sale

SO: AUD$1,934 First Store & AUD$1,073 Add Lanes

HQ: AUD$4,875 First Two Stores, AUD$813 Add Store

Microsoft POS vs. Microsoft RMS

RMS RoadmapRMS Roadmap

Win2K SupportWin2K Support

SQL 2005 SupportSQL 2005 Support

RMS RMS 1.31.3

• Enhanced Matrix Enhanced Matrix FunctionalityFunctionality

• Store Level Cost Store Level Cost Adjustments Sync Adjustments Sync with HQwith HQ

• Adding % Discount Adding % Discount to Mix-and-Match / to Mix-and-Match / Buy One Get One Buy One Get One ScenariosScenarios

• Enhanced PO Enhanced PO Creation and PrintingCreation and Printing

• Label Printing from Label Printing from POPO

• Quantity on Hand Quantity on Hand Filter for POFilter for PO

• Receipt of PO and Receipt of PO and Item Find Based on Item Find Based on Supplier NumberSupplier Number

• Replace HW dongle Replace HW dongle with MS standard with MS standard activationactivation

Product ActivationProduct Activation

RMS RMS 2.02.0

RMS RMS 3.03.0

Inventory andInventory and PurchasingPurchasing PaymentPayment

HardwareHardware

• AVS SupportAVS Support• Commercial Card Commercial Card

SupportSupport• Support Tax on Support Tax on

Shipping ChargesShipping Charges

• Support of sig Support of sig cap/payment cap/payment devicesdevices

.NET.NET

Improved UIImproved UI

Dynamics Dynamics IntegrationIntegration

Full SDKFull SDKHooksHooks

API’sAPI’s

Phase 1 - Phase 1 - LocalizationLocalization

April, 2006April, 2006

January, 2007RMS 2.0

November, 2007 RMS 3.0

Sample RMS 3.0 User Interface (from Sample RMS 3.0 User Interface (from MS Point-of-Sale)MS Point-of-Sale)

The Strategy behind merging Information The Strategy behind merging Information

Work and Business ApplicationsWork and Business Applications

RMS 3.0 Vision…RMS 3.0 Vision…

Solution Solution Developer’s Developer’s

Kit Kit

Microsoft RMSMicrosoft RMS

FeatureFeature

FeatureFeature

FeatureFeature

FeatureFeature

Greenfield for PartnersGreenfield for Partners

•Utilize Solution Developer’s Utilize Solution Developer’s Kit to both add to and extend Kit to both add to and extend the Platform by creating the Platform by creating integrations for numerous integrations for numerous application opportunitiesapplication opportunities

•Continue to take platform to Continue to take platform to multiple retail verticalsmultiple retail verticals

PaymentPayment

33rdrd Party ERP Party ERP

Gift CardGift Card

E-CommerceE-Commerce

CRMCRM

RFIDRFID

Imagine the Imagine the Possibilities!Possibilities!


Service & SupportService & Support



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MBS Service Plans

•Services designed to increase your business

success

•RMS partners can purchase MBS service plans

•Partners have the option to purchase the

Foundation Service Plan which includes support

incidents and several training credits

•Partners can purchase a la carte options through

the Flex Preferred Services



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Getting Access to the MBS Service Plans•If you do not have the Microsoft Business

Solutions Competency and would like these

services:

•Please join the Microsoft Partner

Program and then purchase the

Foundation Service Plan

•Additionally you can purchase a la carte

options through MBS Flex Preferred

Services

•Order Form Location:

PartnerSource>>

Partner Essentials>>

Partner Service Programs



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Commitment to Customer Support

New support and maintenance offerings from Microsoft provides better

security and stability for Asia Pacific customers. We provide three levels of

service to Microsoft Retail Management System customers in the region:

1. Base Level: Every RMS customer on a current version of RMS will

receive business critical support during business hours, no-charge

support related to problems with software quality, and no-charge

critical security fixes

2. Maintenance: Customers have the option to buy the new Microsoft

Retail Management Annual Maintenance Plan to keep their system

current with product enhancements, have access to productivity tools

including a new reports library

3. Pay-as-you-go Support: Customers have the ability to purchase

Flex Per-Incident Support and Flex 5-Pack Support from Microsoft

Business Solutions



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Support Pricing

For customers enrolled in a Maintenance Plan:

For customers not enrolled in a Maintenance Plan:

Flex Per-I ncident Support Flex 5-Pack Support Australia AUD $75 (ex GST) AUD $350 (ex GST) New Zealand NZD $85 (ex GST) NZD $390 (ex GST) Asia USD $55 USD $250

Flex Per-I ncident Support Flex 5-Pack Support Australia AUD $110 (ex GST) AUD $520 (ex GST) New Zealand NZD $125 (ex GST) NZD $575 (ex GST) Asia USD $80 USD $370


MarketingMarketing



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Marketing

•Microsoft Participation in Industry Events

•Telesales

•Online

•Retail Business Technology Exhibition

•Collateral



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Local Events



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Australian Collateral



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Targeted Vertical Collateral


20062006AuthorisedAuthorised Reseller Reseller Program Program

What You Need What You Need To KnowTo Know



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Becoming a Authorised RMS

Partner Is as Easy As:

Don’t Wait. Start Today!

Get or Stay Certified Through

Achieve Gold Certified Through

2 Microsoft Certified Professionals or 1 Tested Product

3 References 50 Partner Points

One or more Competencies 120 Partner Points

1

3

Training

MICROSOFTRETAIL MANAGEMENT

SYSTEMAuthorised Reseller

Call to Action

2

Engage

Certification



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• 120 Partner Points• Membership in at least One Competency• Meet Certified Partner Terms & Conditions • Meet Fee requirements for your country

• 50 Partner Points• 2 certified employees or 1 tested application• Extended Web Profile• Pay Fee• Signed Terms and Conditions

2 certified employees or 1 certified product 3 references

Com

petencies

Microsoft Partner Program Levels

• No Partner Points • Web Profile• Signed Terms and Conditions

Registered Member

0 points

GoldCertified Partner

120 points

Certified Partner

50 points



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Thank You!Thank You!

Documents

Microsoft Business Solutions Retail Management System Potential Partner Briefing Miguel Gil BDM/Product Manager [email protected]