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Microsoft Exchange in the Microsoft Exchange in the College of EngineeringCollege of Engineering
Jerry Ciolkosz
Senior Systems Analyst
Electronic and Computing Services
October 16, 2003
4
Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•History–The College has traditionally provided services ahead of the University
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•History–The College has traditionally provided services ahead of the University–Vax-VMS
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•History–The College has traditionally provided services ahead of the University–Vax-VMS–DEC Pathworks – DEC Mail
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•History–The College has traditionally provided services ahead of the University–Vax-VMS–DEC Pathworks – DEC Mail–Windows NT – PostOffice
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•History–The College has traditionally provided services ahead of the University–Vax-VMS–DEC Pathworks – DEC Mail–Windows NT – PostOffice–Exchange
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Flexibility– Configurable storage message size limits
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)– Add features as needed
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)– Add features as needed– Integration with administrative domain (single logon)
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Flexibility– Configurable storage message size limits– Quick account creation (users, groups, lists)– Add features as needed– Integration with administrative domain (single logon)
– Provide additional services to our users
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail– Anti-Virus
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail– Anti-Virus– Anti-Spam
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation– Message restoration
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation– Message restoration– Unified Messaging
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Reasons for a College Level Reasons for a College Level E-Mail ServerE-Mail Server
•Additional Services– Web Mail– Anti-Virus– Anti-Spam– Secure configurable delegation– Message restoration– Unified Messaging– Creation of special purpose accounts
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Why Microsoft Exchange?Why Microsoft Exchange?
• Exchange/IMAP/POP
• Integration with administrative desktop environment
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Why Microsoft Exchange?Why Microsoft Exchange?
• Exchange/IMAP/POP
• Integration with administrative desktop environment– Microsoft Office– Outlook
• Calendar
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Why Microsoft Exchange?Why Microsoft Exchange?
• Exchange/IMAP/POP
• Integration with administrative desktop environment
• WebMail
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Why Microsoft Exchange?Why Microsoft Exchange?
• Exchange/IMAP/POP
• Integration with administrative desktop environment
• WebMail
• Off the shelf add-ons available
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Why Microsoft Exchange?Why Microsoft Exchange?
• Exchange/IMAP/POP
• Integration with administrative desktop environment
• WebMail
• Off the shelf add-ons available
• Anti-Virus
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Why Microsoft Exchange?Why Microsoft Exchange?
• Exchange/IMAP/POP
• Integration with administrative desktop environment
• WebMail
• Off the shelf add-ons available
• Anti-Virus
• Anti-Spam
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms– E-mail has become one of the primary vehicles
for the propagation of viruses/worms
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange
• Since May 1, 2003 - over 61,700 viruses caught
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange– Occasional delay of virus definitions
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange– Occasional delay of virus definitions
• User education helps
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange– Occasional delay of virus definitions
• User education helps
• User Notification
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange– Occasional delay of virus definitions
• User education helps
• User Notification
– Users of unprotected e-mail systems
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Major Issues/SolutionsMajor Issues/Solutions
• Viruses and Worms - Prevention– User Education – “Safe Computing”– Symantec Antivirus for Exchange– Occasional delay of virus definitions
• User education helps
• User Notification
– Users of unprotected e-mail systems• Local Antivirus is critical
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Major Issues/SolutionsMajor Issues/Solutions
• Spam– User education
• Spam reduction rather than elimination is the goal
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Major Issues/SolutionsMajor Issues/Solutions
• Spam– User education
• Spam reduction rather than elimination is the goal
• Techniques (no unsub, extra mail acct, remove spyware)
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Major Issues/SolutionsMajor Issues/Solutions
• Spam– User education
• Spam reduction rather than elimination is the goal
• Techniques (no unsub, extra mail acct, remove spyware)
– Exchange 2003 –“Black list” database integration
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Major Issues/SolutionsMajor Issues/Solutions
• Spam– User education
• Spam reduction rather than elimination is the goal
• Techniques (no unsub, extra mail acct, remove spyware)
– Exchange 2003 –“Black list” database integration– Client Spam filtering, blocking, Black/White lists
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Major Issues/SolutionsMajor Issues/Solutions
• Mail Relay– Turn it off outside your IP space– Only allow send after authentication
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Major Issues/SolutionsMajor Issues/Solutions
• User Issues– Space Utilization
• Quotas – real or perceived
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Major Issues/SolutionsMajor Issues/Solutions
• User Issues– Space Utilization
• Quotas – real or perceived
• User education
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Major Issues/SolutionsMajor Issues/Solutions
• User Issues– Space Utilization
• Quotas – real or perceived
• User education– Sent items, removal of attachments
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Major Issues/SolutionsMajor Issues/Solutions
• User Issues– Space Utilization
• Quotas – real or perceived
• User education– Sent items, removal of attachments
– Large Attachments
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Major Issues/SolutionsMajor Issues/Solutions
• User Issues– Space Utilization
• Quotas – real or perceived
• User education– Sent items, removal of attachments
– Large Attachments• Lack of restrictions can occasionally bite you
62
Major Issues/SolutionsMajor Issues/Solutions
• Backup– Nightly backup
• Cumbersome for individual restoration
63
Major Issues/SolutionsMajor Issues/Solutions
• Backup– Nightly backup
• Cumbersome for individual restoration
• May not cover every situation
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Major Issues/SolutionsMajor Issues/Solutions
• Backup– Nightly backup
• Cumbersome for individual restoration
• May not cover every situation
• Tomb-stoning for immediate recovery
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SummarySummary
• Why run a College mail server?– Flexability
– Ability to provide additional services
– Better response to customer needs
• Why Exchange? – Excellent choice for our environment
– Integration with administrative desktops
– Flexibility for other platforms
• Major Issues/Problems? – Same as any other mail server