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Agenda -morning10:00 Welcome & Introduction Mark Treleaven
Healthcare Strategic Marketing Manager
Microsoft UK
10:10 Transforming Service Delivery – a view from South Central
SHA - Putting patients at the centre and in control
Chris Evennett
Director of Strategy & Reform
South Central SHA
10:50 Improving Healthcare around the world
--with software innovation
Neil Jordan
World Wide Health Managing Director
Microsoft Corporation
11:30 Coffee/Exhibition
11:45 Making Darzi real in London –
- The IM&T challenges of LPfIT & Polyclinics
Kevin Jarrold
CIO, NHS London
Nigel Brokenshire
Strategic Lead
12:20 Delivering High Quality Care –
- from Data Confusion to Unified Intelligence
Dr. Steffen Achenbach
Clinical Lead
Microsoft Amalga
1:00 Lunch & Exhibition
Agenda - afternoon
2:00 The information requirements to support World Class
Commissioning
- delivering improvements in patient outcomes
Matthew Swindells
Managing Director
Tribal Health
2:40 Using information to improve services in Wandsworth
- A case study for Public Health
Laurence Gibson
Associate Director of Public Health
Wandsworth PCT
3:20 Evidence based innovation
- the challenges for leadership in implementing Darzi
Vijaya Nath,
Snr. Consultant Leadership,
Kings Fund
4:00 Conclusions & Close Mark Treleaven
Microsoft UK
4:15 Tea & Exhibition
© System C Healthcare plc 2008
System C Healthcare plc
Medway Sigma – next generation Microsoft product
PAS, EPR, clinical systems, BI
Worked with over 180 hospitals and trusts
The UK‟s biggest and most experienced team of
healthcare IT domain specialists
The UK’s premier healthcare solutions company
21st century information management
www.21C.it
21C Overview
“Dashboards on every NHS decision makers desktop”
• NHS-focussed BI specialists
• PCT, Mental Health and Acute customer base
• Experienced in data integration– UNIFY, STEIS, MHMDS, MARACIS, RiO, CERNER, ISOFT, EPEX, McKesson ESR
• A team of 20 NHS business and IT consultants
• A proven implementation model and solution framework
• Microsoft throughout– SQL Data Warehouse
– MOSS Portals
– Performance Point reporting and analytics
Healthcare PRM - EDS, an HP company
• Contacts– Julian Wright, Director UK Healthcare and Pharmaceuticals
– John Cruickshank, EMEA Industry Lead for Health
– Stephen Lindsay, Dynamics CRM Business Development
– Darren Wilkes, Microsoft Solutions Technology Lead
• Healthcare Patient Relationship Management– Based on Microsoft Dynamics CRM
– Chronic Disease Management
– Managing the Healthcare Professional and Patient Relationship
• Demonstrations in Exhibition Area – EDS and Microsoft Partner Demo
• Darren Wilkes (EDS)
• Phil Rawlinson (Microsoft)
Copyright BP 2007
DYNABS OVERVIEW
European Healthcare specialist since
1996:
300 staff across Europe
Longstanding track-record
Recently launched in UK
Complete Hospital Information System
(HIS) for Providers
Commissioning Management System for
PCTs
Microsoft Confidential
Legacy Solutions
Fulfilling a vision of connected health that serves the patient by bringing together information from across the healthcare ecosystem
Partner Applications
Enterprise Consumer
Hospital Information System complete with radiology, image archiving, patient and bed management, laboratory, pharmacy, pathology, accounting, materials management and HR.
Consumer health information platform connecting doctors, partner applications, and devices
Consumer health search
Consumer health search, storage and development platform
10
Microsoft Infrastructure & Services
Innovative way to capture, store and present information. Enables enterprise providers to unlock data sitting in clinical, financial and administrative silos.
Unified Intelligence System (UIS)
Microsoft Confidential
The Health Solutions Group
Data Challenges in Healthcare
Relation to Lord Darzi‟s Vision
Examples of Applications
All data in this presentation has been de-identified. Names represent no real patients
Microsoft Confidential
Legacy Solutions
Fulfilling a vision of connected health that serves the patient by bringing together information from across the healthcare ecosystem
Partner Applications
Enterprise Consumer
Hospital Information System complete with radiology, image archiving, patient and bed management, laboratory, pharmacy, pathology, accounting, materials management and HR.
Consumer health information platform connecting doctors, partner applications, and devices
Consumer health search
Consumer health search, storage and development platform
14
Microsoft Infrastructure & Services
Innovative way to capture, store and present information. Enables enterprise providers to unlock data sitting in clinical, financial and administrative silos.
Microsoft Confidential
NOWTHEN
Radiology
EKG
Labs
Meds
Monitoring
MD exam
Nurse observations
Monitoring
MD exam
Nurse observations
Microsoft Confidential
Microsoft Confidential
Continuous location tracking
Constant vital signs monitoring
Transcutaneous monitoring of glucose, ETOH, etc.
Noninvasive testing
Exhaled breath analysis
Testing to maintain wellness
Increased image utilization
Genomic data
Proteomics
Personalized pharmacy
Radiology
EKG
Labs
Meds
Monitoring
MD exam
Nurse observations
NOWTHEN
Radiology
EKG
Labs
Meds
Monitoring
MD exam
Nurse observations
Monitoring
MD exam
Nurse observations
Microsoft Confidential
TOMORROW
Microsoft Confidential
Labs Cardiology Procedure Documentation
Medication Administration
Hemodynamics CPOEPharmacy Dictation Medication Dispensing
PACS
Mobile Data ICU/Critical Care
Advanced Analytics
Contract Management
Claims Management
Revenue Management
Bed Management
Financial/ERP
Enterprise Scheduling
Business Decision Support
Inventory
Registration Staff/Nurse Scheduling
Outcomes Management
Transcription
Electronic Medical Record
OR Management
Emergency Department
Image Distribution
Purchasing Access Management
Nursing Workflow/
Documentation
Charting Clinical Notes
Pathology
Document Imaging
Medical RecordsCoding
Orders
Call Management
Physician Practice
Imaging
RIS
Multiple islands of information + Different systems don’t talk to each other
People spend more time looking for data than providing higher quality of care
Microsoft Confidential
VIEWERS FUNCTIONSDATA CORE
Labs Cardiology Procedure Documentation
Medication Administration
Hemodynamics CPOEPharmacy Dictation Medication Dispensing
PACS
Mobile Data ICU/Critical Care
Advanced Analytics
Contract Management
Claims Management
Revenue Management
Bed Management
Financial/ERP
Enterprise Scheduling
Business Decision Support
Inventory
Registration Staff/Nurse Scheduling
Outcomes Management
Transcription
Electronic Medical Record
OR Management
Emergency Department
Image Distribution
Purchasing Access Management
Nursing Workflow/
Documentation
Charting Clinical Notes
Pathology
Document Imaging
Medical RecordsCoding
Orders
Call Management
Physician Practice
Imaging
RIS
Amalga Amalga Amalga
Microsoft Confidential
Microsoft Amalga was first deployed in 1996 and within 18 months the WHC ED was rated “Regional Best” in a Gallup Poll
Patient Satisfaction scores soon reached the top quintile
The system works by bringing together all types of patient data from hundreds of different sources
Doctors and nurses have instant access to all EKGs, scanned documents, X-Rays, CT scans, MRI scans, PET scans, dynamic angiograms, and ultrasound images
Microsoft Amalga has earned accolades from the press, peers, and publications, and has received grants from the National Institutes of Health and the EPA
Dr. Mark Smith (left) and Dr. Craig Feied Inventors of Microsoft Amalga
Microsoft CorporationConfidential and Privileged
Microsoft Confidential
Finance Manager Cardiologist
Resource Planner
Quality ManagerOrthopedic Unit Nurse
Compliance Officer
Hospital User Views
EMRSystems
LabOR
ManagementImaging
Medication Management
Ambulatory EmergencyRevenue
CycleCPOE
Microsoft Confidential
Displays current patient count
Patients displayed in rows
Navigation and function buttons
Displays title of view
Details and values displayed in columns
Microsoft Confidential
Now that Lord Darzi„s report is published, what are your priorities?
35% Reporting on Quality
23% Empowering Clinicians
16% Other
Microsoft Confidential
Now that Lord Darzi„s report is published, what are your priorities?
35% Reporting on Quality
23% Empowering Clinicians
16% Other
Microsoft Confidential
Data availability
Incompatible systems, little connectivity
Extraction and aggregation requirerepeated manual effort
Microsoft Confidential
Now that Lord Darzi„s report is published, what are your priorities?
35% Reporting on Quality
23% Empowering Clinicians
16% Other
Microsoft Confidential
„Some staff tell me that they haven„t beenlistened to and trusted.“
Center supports, but Change happens atthe individual or team level
IT enables Change on a local level
Microsoft Confidential
Finance Manager Cardiologist
Resource Planner
Quality ManagerOrthopedic Unit Nurse
Compliance Officer
Hospital User Views
EMRSystems
LabOR
ManagementImaging
Medication Management
Ambulatory EmergencyRevenue
CycleCPOE
Microsoft Confidential
Cardiologist
Drill down on any data element for more detailed information with the
click of a mouse
Test results
Lab results
Medications
Configurable by User
Microsoft Confidential
Orthopaedic Unit Nurse
Snapshot of pre- and post-op patients
Anticipated date
of surgery
Latest platelet count in post-op patients on blood thinners
Just one click away from past medical historyAdmission diagnosis and attending physician
Configurable by User
Microsoft Confidential
Now that Lord Darzi„s report is published, what are your priorities?
35% Reporting on Quality
23% Empowering Clinicians
16% Other
Microsoft Confidential
QualityWork
ResearchWork
ClinicalWork
ClinicalData
Repository
DataWarehousefor Quality
ResearchData
Repository
35
Microsoft Confidential
QualityWork
ResearchWork
ClinicalWork
36
Amalga
ResearchData
Repository
ClinicalData
Repository
DataWarehousefor Quality Amalga creates a common real-time data
core to serve multiple functions across the enterprise
Microsoft Confidential 37
Amalga
ResearchData
Repository
ClinicalData
Repository
DataWarehousefor Quality Amalga creates a common real-time data
core to serve multiple functions across the enterprise
Emergency
Health Alerts
Patient Access
Outpatients
Patient Overview
Clinical Clinical Trials
Infectious Disease Surveillance
Research Registers
Research Networks
Pharmacy
Research
DashboardScorecard
Resource Capacity Planning
National Database
Clinical Effectiveness
Quality
Microsoft Confidential
Find all patients on the ward
who receive heparin or LMWH
and have a platelet count < 80k
or a platelet drop by > 15%
Microsoft Confidential
Alert me, if a patient…
has extreme Lab results
is qualified for my research study
has left the operating theater
…
Microsoft Confidential
Number of people
served per doctor
Quality of care
Data-Driven Medicine
Personal Wellness
PREDICTIVE
PREVENTATIVE
PERSONALIZED
PARTICIPATORY
Microsoft Confidential
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.