Microsoft® Official Course

Module 13

Troubleshooting and Recovering Windows 8

Module Overview

Backing Up and Restoring Files in Windows 8•Recovery Options in Windows 8

Lesson 1: Backing Up and Restoring Files in Windows 8

The Need for Data Backup

File History and Recovery Tools•Demonstration: How to Prepare for File Recovery

The Need for Data Backup

• Protect against accidental deletion

• Provide recovery from virus infection

• Provide for multiple versions of files and folders

• Help ensure data availability

• Protect against total computer data loss

File History and Recovery Tools

Windows 8 provides two file recovery tools:• File History•Windows 7 File Recovery

Demonstration: How to Prepare for File Recovery

In this demonstration, you will see how to prepare your Windows 8 computer to enable file recovery

Lesson 2: Recovery Options in Windows 8

The Windows 8 Startup Process

Windows Startup and Recovery Options

Windows System Restore

What Is the Windows 8 BCD Store?

Understanding the BCD Configuration Settings

Advanced Boot Options

Tools Available in Windows RE•Demonstration: How to Resolve Startup-Related Problems

The Windows 8 Startup Process

The Windows 8 startup process:

1. BIOS performs a POST, and loads the MBR

2. MBR loads the Windows Boot Manager

3. Boot Manager loads BCD

4. BCD loads Winload.exe

5. Winload.exe initializes the Windows 8 kernel

6. Drivers and services load

7. User logs on to computer

Windows Startup and Recovery Options

Windows 8 provides a number of startup recovery tools:

• Windows RE

• Automatic failover to Windows Startup Recovery

• Advanced Boot Options

Windows System Restore

You can use System Restore to:

System Restore takes snapshots of your computer system, and then saves them as restore points

• Roll back the entire computer’s configuration

• Perform driver rollback

• Protect against accidental program deletion

What Is the Windows 8 BCD Store?

The BCD store is an extensible database of objects and elements that can include information about:• The hibernation image

• Windows 8 startup options• Alternate startup options for operating systems

The BCD is stored as a registry hive. For BIOS-based systems, the BCD registry file is located in the active partition\Boot directory.

Understanding the BCD Configuration Settings

You can use the following tools to modify the BCD:• Startup and recovery• Msconfig.exe• BCDEdit.exe• BootRec.exe

Use the BCDEdit command-line tool to make changes to the BCD, such as removing entries from the list of displayed operating systems

Advanced Boot Options

Advanced Boot Options contains the following options:• Repair your computer

• Safe mode• Safe mode with networking• Safe mode with command prompt• Enable log booting• Enable low resolution video (640 X 480)• Debugging Mode• Disable automatic restart on system failure• Disable Driver Signature Enforcement• Start Windows normally

Windows 8 provides Advanced Boot Options that you can use to start the operating system in an advanced troubleshooting mode

Tools Available in Windows RE

• Refresh your PC• Reset your PC• System Restore• System Image Recovery• Automatic Repair• Command Prompt

Windows RE provides access to six recovery tools:

Demonstration: How to Resolve Startup-Related Problems

In this demonstration, you will see how to: • Access Windows RE to perform startup repair options• Enable access to the Advanced Boot Options menu

Lab: Recovering Windows 8

Exercise 1: Exploring Windows 8 Recovery Options

Exercise 2: Introducing a simulated problem•Exercise 3: Resolving the problem

Logon InformationVirtual Machines 20687B-LON-DC1

20687B-LON-CL1User Name Adatum\AdministratorPassword Pa$$w0rd

Estimated Time: 30-60 minutes

Lab Scenario

You must recover the Windows 8 computer of one of the employees in A. Datum. To do this you will first examine the recovery options available in Windows 8. You then will attempt to resolve a startup issue, and you will document the solution used to resolve the issue.

Lab Review

In the lab, what was the problem?

How did you resolve the problem?•What other approach could you have taken?

Module Review and Takeaways

Review Questions•Tools

Course Evaluation