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2Microsoft Software Assurance
Agenda
How to Get Software Assurance Software Assurance Overview Availability of Offerings Highlights Benefits Administration Resources
3Microsoft Software Assurance
How to Get Software Assurance Academic Open
Include Software Assurance with License purchases (L&SA) Academic Select
Include Software Assurance with License purchases (L&SA) Select Software Assurance Membership (SAM) for a given product
pool Campus/School Agreement
All products included in specific agreement are covered by Software Assurance for the designated term
Includes Software Assurance Membership (SAM) Full Packaged Product (FPP)
90 days to enroll operating system or server licenses in Software Assurance
As of Office 2003, application products from OEM eligible for enrollment (FPP application products not eligible)
4Microsoft Software Assurance
Software Assurance
More More ManageabilityManageability
More More AssistanceAssistance
More More ValueValue
5Microsoft Software Assurance
Objectives of Software Assurance
Improve your experience Strengthen our relationship Add more value to Software
Assurance based on customer research
7Microsoft Software Assurance
New Version Rights Gives access to new releases of software
versions as they become available during the agreement term Integrate the latest technology Install at your own pace Never have to buy a new License when migrating
to new versions during agreement Save on newest technology
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
8Microsoft Software Assurance
New Software Assurance Benefits
Microsoft Windows Vista™ Enterprise For every Windows® client license covered by Software
Assurance, customers will receive an upgrade license for Windows Vista Enterprise Edition upon its release.
Microsoft Virtual PC Express For every Windows client license covered by Software
Assurance, customers are entitled to one Virtual PC Express license.
Microsoft Windows Fundamentals for Legacy PCs For every Windows client license covered under Software
Assurance, Academic Select customers with Software Assurance Membership and Campus/School Agreement customers are entitled to install one copy of Windows Fundamentals for Legacy PCs as the Windows Client license.
9Microsoft Software Assurance
TechNet Online Concierge Chat
Online Concierge Chat assisted search sessions and self-help Get up-to-date IT information Increase efficiency for finding solutions Facilitate software deployment
Select License/
Academic Select
Open Value
Select LicenseSAM
Open Value Company-
wide Option
Campus/School
Agreement
EA/EA
Subscription
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
10Microsoft Software Assurance
TechNet Plus* Access to Web-based support with Online
Concierge, premium content, plus Managed Newsgroup Support, and TechNet Plus Subscription Media Access extensive up-to-date IT information,
service packs, hot-fixes, and more Join managed newsgroups Receive monthly access to for tools, utilities,
drivers, articles Increase efficiency for finding solutions
Select License/
Academic Select
Open Value
Select LicenseSAM
Open Value Company-
wide Option
Campus/School
Agreement
EA/EA
Subscription
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
* Servers only
11Microsoft Software Assurance
Microsoft Windows Preinstallation Environment (WinPE)
Tool based on Microsoft Windows XP Professional that speeds deployment through automation Build custom solutions Increase productivity by running Windows
setups, scripts, and imaging applications Keep desktops updated
Select License/
Academic Select
Select LicenseSAM
Open Value Company-
wide Option
Campus/School
Agreement
EA/EA
Subscription
Select License/
Academic Select
Open Value
Select LicenseSAM
Open Value Company-
wide Option
Campus/School
Agreement
EA/EA
Subscription
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
12Microsoft Software Assurance
Corporate Error Reporting Allows control over what data is sent to
Microsoft Provides a clear and easy to use view of
error data Maps solutions to crashes
Identify which systems are failing and why Connect to up-to-date knowledge and fixes Actionable information when escalation is
required
Select License/
Academic Select
Open Value
Select LicenseSAM
Open Value Company-
wide Option
Campus/School
Agreement
EA/EA
Subscription
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
13Microsoft Software Assurance
Extended Lifecycle Hotfix Support* Customers with Software Assurance for their
server software may request hotfixes for products in the Extended Support Phase (the two years following the five-year Mainstream Support Phase) No need to sign an upfront contract or pay an initial
fee for extended support until you determine a need Benefits customers running third-party or
proprietary legacy applications
* Servers only
Select License/
Academic Select
Open Value
Select LicenseSAM
Open Value Company-
wide Option
Campus/School
Agreement
EA/EA
Subscription
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
14Microsoft Software Assurance
“Cold” Backups for Disaster Recovery Customers with Software Assurance for their server
software can receive complimentary “cold” backup server licenses for the purpose of disaster recovery A cold server is a server that is turned off until a disaster
arises (No other processing or production is done on this server)
Must have a Microsoft server License enrolled in active Software Assurance
Also must have all corresponding Client Access Licenses (CALs) (if required by the software) enrolled in Software Assurance
* Servers only
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
15Microsoft Software Assurance
eLearning Training for faculty/staff on Microsoft software
Receive self-paced instructional modules that can be conveniently accessed at their own PC, even offline
Get faculty/staff up to speed quickly on new products and update skills with latest knowledge
Desktop various Office applications and versions, Windows, and more…
Server courses on Windows Server, Exchange, SQL, ISA, and more…
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
16Microsoft Software Assurance
Sample eLearning CoursesDesktop: Advanced Training for Outlook 2002 Advanced Training for Word 2002 Deploying Office XP Core Training for FrontPage 2002 Core Training for PowerPoint 2002 Core Training for Word 2002 Core Training for Office XP What's New: Office 2000 to Office XP Core Training for Word 2000 Deploying Windows XP Professional Implementing and Supporting Windows® XP
Professional Core Training for Windows XP Professional What's New: Windows 2000 Professional to
Windows XP Professional More...
Academic Open
Academic Select
Academic SelectSAM
Campus/School
Agreement
Server: Implementing and Managing Exchange 2000 Administering a SQL Server 2000 Database Programming a SQL Server 2000 Database Windows 2000 Network and Operating
System Essentials Implementing Windows 2000 Professional
and Server Implementing a Windows 2000 Network
Infrastructure Implementing and Administering Windows
2000 Directory Services Deploying and Managing ISA Server 2000 More…
17Microsoft Software Assurance
Benefits Administration Benefits available via Microsoft Volume Licensing
Services (MVLS) site Track license purchases and agreements Get benefits consumption reports Access Volume License Keys More…
Customers will be notified on how to access and use MVLS
MVLS Support: 1-866-230-0560 or [email protected]
For consortia, benefits allocated to the agreement holder
18Microsoft Software Assurance
Resources
For more information, visit www.microsoft.com/education/?ID=SoftwareAssurance
and contact your Microsoft representative or reseller.