Solution Brief

Difficulties found in setting, tracking, analyzing, discussing, and responding to key performance indicators and anomalies in real time – from anywhere – including your mobile device

Today’s businesses are being fine-tuned to operate at efficiency levels not previously experienced by most lines of business. A key driver behind this trend is the availability of massive amounts of data used to define and manage to a set of key performance indicators. Organizations have hired data scientists, oftentimes specializing in financial services oriented big data. Their job is to provide a unique data analysis service to the large business analyst teams, formed specifically to collect and analyze every bit of data that could have an impact on the team’s overall performance. When a significant event or anomaly is identified, it doesn’t matter if the people required to remediate the performance-hampering problem are out of the office, on the road, or on an airplane; they all need access to the data and the ability to collaborate with their teammates.

To date, business analysts were forced to connect to data sources behind the firewall via intranet connections or VPN connections if they are accessing the network remotely. In order to do their job, they had to query the data, analyze the data, and then generate, annotate, and send massive reports to the interested parties. This process required the query be built properly and that the system handle the query accurately with the most current set of data. It didn’t really allow the team to surf through data, slicing and dicing it in any way imaginable, in order to further analyze the data based on other data they have seen or even their own knowledge and experience with the business problem being reviewed, thereby, potentially leaving money on the KPI table.

When considering mobility as a means to address operational inefficiencies, the challenge is further amplified as the organization grapples with how to define and build a mobile application that can support their BI needs while meeting a multitude of security and compliance requirements.

MicroStrategy Mobile for Good: Financial Services Solution BriefMobile business intelligence improves line of business collaboration, enhances decision-making, and increases key performance indicators for financial institutions

KEY SOLUTION BENEFITS

• Containappdevelopmentcost with a code free flexible development environment designed to created custom-built apps that provide secure access to business systems and information, real-time queries and reports, and user-defined dashboards

• Increasecollaborationandproductivity with a secure development environment designed to allow teams to receive events and alerts, work together to analyze the data, and exchange information - all based on IT-driven policy

• Reduceriskofdatatheft,loss,andleakage by enforcing mobile access, local device storage, and secure policy-driven intelligence-sharing policies where all MicroStrategy Mobile for Good communications are routed through Good’s secure Network Operations Center (NOC)

Mobilizing financial collaboration using real-time intelligence to improve KPIs

Picture a business analyst working hard to identify an anomaly in their business data. Once they find the anomaly, they may need additional information and insight into the cause and remediation of the anomaly. To begin collaborating with their team on this matter they will first place the generated report in a secure location that is accessible via each of the team members’ mobile devices. As each team member accesses the report, it is downloaded to their device and stored in a secure container for the duration of the analysis/resolution project. The system could create and deliver automated alerts based on pre-defined and dynamic thresholds used to detect the anomalies. These alerts will notify the team members of new anomalies, status changes during the analysis, and actions to take upon resolution of the matter.

Only authorized individuals with the proper rights – such as executives, board of directors, line of business owners, and other business analysts – will have access to the secure area to see the analysis as it progresses; continuing to drill-down into each data element for investigation purposes. Based on their role, each member could contribute to the analysis by merging their own analytics data from other trustworthy data sources or by simply annotating the report with their own facts and thoughts.

All analysis and supporting activities associated with the data, including all visual elements such as the reports and saved dashboard images, are stored and accessible via their mobile device through the secure location.

MicroStrategy Mobile for Good

Mobile access to real-time business intelligence doesn’t have to mean loss of control over proprietary or otherwise sensitive financial and client data. Applications built using MicroStrategy Mobile for Good provide organizations with secure mobile access to financial and other business data; enabling users to securely download, annotate, and exchange business analysis data with their co-workers, partners, and clients. MicroStrategy Mobile for Good is managed in the same way the financial institution manages any other mobile application that their line of business is using (file sharing, document editing, printing, instant messaging, etc.). There is no requirement to open up a firewall port that would expose your network and data to unnecessary risk.

With MicroStrategy Mobile for Good, organizations overcome an ever-increasing set of security challenges while meeting internal and regulatory compliance standards, and mitigating risk associated with end user privacy. The MicroStrategy for Good solution provides end-to-end data security for all of your mobile data—from behind the firewall, across networks, out to the device, and between other IT-approved mobile applications—giving IT the tools they need to protect against data loss and theft while enabling the line of business to execute toward exceeding their KPIs.

Simplifying secure mobile delivery for each line of business:

• Enables organizations to quickly build intelligence-enabled mobile applications delivered through a secure, scalable, enterprise-ready platform that has been designed for the future.

• Puts the operating power in the hands of the business, giving them the unique ability to discover, analyze, exchange, collaborate, make decisions, and complete transactions in real-time using up-to-date business intelligence data directly from the mobile device of choice (both corporate liable and employee owned).

• Releases business teams from the worries related to how and where their data travels such that they have the freedom to pursue bolder strategies based on key business objectives.

• Puts IT back in control of their mobile environment and related business data while ensuring their lines of business service levels remain in place.

MicroStrategy Mobile for Good: Financial Services Solution Brief | good.com

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MicroStrategy Mobile for Good: Architecture

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MicroStrategy was founded in 1989 and has grown to become a leading independent public business intelligence software vendor. With direct operations in 26 countries worldwide and over 3,200 employees, MicroStrategy is a leading global provider of enterprise software platforms for business intelligence (BI), mobile intelligence, and network applications. With over 25% of our workforce and nearly $100M annually dedicated to R&D, we have over 80 patents issued. MicroStrategy is proud to serve millions of business users at nearly 4,000 companies across 20 industries around the world. Learn more at www.microstrategy.com.

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Good Technology is the innovation leader in secure mobility solutions enabling business to move freely. Good’s comprehensive solution consists of a secure mobility platform, a suite of collaboration applications, and a broad third-party application and partner ecosystem that unlocks your mobile potential. More than 5,000 organizations in 130 countries use Good Technology solutions, including FORTUNE 100™ leaders in commercial banking, insurance, healthcare, retail, government, and aerospace and defense. Learn more at www.good.com.