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MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

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Page 1: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

MID-MANAGEMENT JOBS

Team 5Heidi Idman

Laura Orenius

Johanna Saarinen

Ethiopia Segaro

Amanda de Wolfe

Page 2: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Organization StructureMiddle Management

CMFinland

RegionalManagers

Facility

managers

CMRussia

CMBaltics

RegionalManagers

RegionalManagers

Facility

managers

Facility

managers

Ass. Fac.

managers

Ass. Fac.

managers

Ass. Fac.managers

InternshipPrograms

Page 3: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Country Manager Responsibilities

Co-operates with the VPs Defines the “big picture” of the countrySupervises Regional ManagersManages the country budgetOversees quality of overall service

Page 4: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Country ManagerQualification

Master’s degree (equivalent)Experience of 8+ years Excellent leadership skillsExcellent communication skills local

language plus EnglishAbility to work under pressureExcellent computer skills

Page 5: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Regional ManagerResponsibilities

Supervises Facility ManagersManages the regional budgetResponsible for the regional

developments/activitiesPerforms related duties assigned by the

Country ManagerMakes contracts with franchisees

Page 6: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Regional ManagerQualification

Bachelor’s degree (equivalent) Experience of 5+ years Excellent leadership skills Excellent contract management Good communication and interpersonal

skills Language skills: local language plus English Good computer skills

Page 7: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Facility ManagerResponsibilities

Reports to the regional managerSupervises Assistant Facility ManagersTrains employees constantlySupervises the quality of workResponsible for the facility

• Manages day to day operations

Page 8: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Facility ManagerResponsibilities

• Oversee the activities of Maintenance team

• Ensures that all work tasks are performed efficiently

• Ensures the smooth flow of work in the facility

• Readiness to adapt to changes

• Leads and motivates employees

Page 9: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Facility ManagerQualification

Bachelor’s degree (equivalent)Experience 3+ years Initiative person and a good team

playerExcellent communication skillsStrong leadership skills with the ability

to demonstrate promotability

Page 10: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Assistant Facility ManagerResponsibilities

• Partcipates in decision making

• Performs related duties assigned by the Facility Manager

• In charge of the facility’s needs

Page 11: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Assistant Facility ManagerQualification

Polythecnic: Degree (equivalent)

Availability 24/7

Prior work experience in the service sector preferred

Page 12: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Internship Programs

• Requirements:– Highly motivated– Enthusiastic with new ideas– Interested in working for the company– Positive attitude and good with people

Page 13: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Job Design

Job Enlargement:Giving more responsibilitiesNew tasks that require trainingAssigning specific tasks

Page 14: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Job Design

Job Enrichment:Monetary compensationPossibility for trainingPossibility to travel and relocate

Page 15: MID-MANAGEMENT JOBS Team 5 Heidi Idman Laura Orenius Johanna Saarinen Ethiopia Segaro Amanda de Wolfe

Job Design

Upward Communication system Job rotationAdjustments in workschedules (flex-

time, 4day work week, job sharing)Employee Involvement Group