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BTS®
MIFID PTTS:
Post-Trade Transparency Service
User Manual
November 2016
Version 1.8
Contents
1 Revision History 4
2 Introduction 5
2.1 Scope 5 2.2 References 5
3 Functions 6
3.1 Login and language selection 6 3.2 OTC Report Insert 7 3.3 Report Display 14 3.4 Modify and Remove Trades 19 3.5 Password Change 20 3.6 Exit 20
4 Technical requirements 22
5 Service Hours 23
6 Time Zones 24
Appendix – Token Based Login 26
A.1 User Set Up and First Log On 28 PTTS Logon 33 A.2 Temporary Pass Codes 34 A.3 Password Changes 35 A.4 Moving Soft Tokens Between PCs 35 A.5 Soft Token Guide 36
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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1 Revision History
Date Version Description Author
28/01/2015 1.6 English version aligned to Italian version
MIFID PTTS: Post-Trade Transparency Service
– Manuale utente – Versione 1.6
Borsa Italiana
13/06/2016 1.7 Two factor authentication feature Borsa Italiana
18/11/2016 1.8 Added three chapters:
- Technical requirements
- Service hours
- Time Zones
Borsa Italiana
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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2 Introduction
MIFID PTTS is a web application which enables to access via web browser the Post Trade
Transparency Service offered by Borsa Italiana on European equities instruments, Borsa Italiana
equities and bond instruments and MTS instruments.
It is possible to access the application over the Internet with a usual browser; no add-ons nor
additional components are required.
In this way it is possible not only to enter OTC orders, but also to get a list of daily activities
and query data about OTC historical activity, according to the configured user profile rights.
2.1 Scope
This document provides functional and technical information on the web application for Post
Trade Transparency services of Borsa Italiana.
This document does not provide service rules: for this information refer to the following chapter
where the reference provided as link is available at the page
http://www.borsaitaliana.it/borsaitaliana/gestione-mercati/migrazionemillenniumit-
mit/millenniumitmigration.en.htm.
2.2 References
MIT401 - BIT - Guide to Post Trade Transparency Service - BIT - Issue 1.1
COMMISSION REGULATION (EC) No 1287/2006 of 10 August 2006
Directive 2004/39/CE (MiFID, Markets in Financial Instruments Directive)
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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3 Functions
The functions made available by MIFID PTTS service are described in the following:
1. Language selection:
the site is available in two languages:
a. English;
b. Italian;
2. OTC report input:
a. single OTC entry performed via input form;
b. multiple OTC entry performed via file;
3. OTC report query:
a. current day query of OTCs entered by the own member, filter by instrument
available;
b. query of OTCs entered by the own member in a time interval (up to three
months old), filter by instrument and data available;
c. historical query of OTCs entered (up to two years old), filter by instrument
and data available;
4. OTC report edit and cancel;
5. Password change;
The user profiles available are the following:
STANDARD profile: entitled to access all functionalities except two-year historical
queries;
ADVANCED profile: entitled to access all functionalities.
3.1 Login and language selection
The landing page of the service (https://bts-ptts.lseg.com/ for production environment,
https://bts-ptts-test.lseg.com/ for test environment) shows a login page where it is also
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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possible to select the site language
(Italian or English).
The language selected is stored by
the browser for one year since the
latest login, unless cookies are
either disabled or are removed by
the user.
The language can be selected with
the radio buttons highlighted in
yellow in the snapshot on the
right.
It is also possible to switch the interface language later by clicking on the ‘Lingua’/’Language’
menu and selecting the item correspondent to the desired language.
The login process requires the input of some parameters provided at users configuration time:
Username
Password
Firm Code (Member code)
To enhance access robustness, upon
request users may be configured to access
the service by providing a session Token. Further details on this access method are provided in Appendix.
3.2 OTC Report Insert
OTCs may be entered one at a time or in batch mode.
3.2.1 Enter Single Trade Report
The Single Trade Entry page can be displayed by
clicking the menu item ‘Enter’ and subsequently
selecting the drop down item ‘Enter single Trade
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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Report’.
When the form has been filled in and the ‘Submit’ button is pushed, validation checks are
performed; in case all fields are consistent and valid the form content is sent to the Post Trade
Transparency Service.
If the button ‘Reset’ is selected, the form is cleared for a new entry.
The time to be specified in the field ‘Trade Date’ is the trade execution time according to the
time zone of the machine where the browser is running. The application converts the time in
the correct market time zone.
An incremental search feature is
provided: while the user types in
the instrument ISIN a list of
instruments is provided, which
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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match the typed string.
The final instrument selection from the dropdown takes then place:
By clicking with the mouse the item to be selected;
By typing the ‘Enter’ key;
By typing the ‘Tab’ key.
It is also possible to provide a non-listed ISIN
code: in this case the application does not
validate the value before sending to the
market, the validity check shall be performed
directly by the market.
After the form has been filled and sent to the
market either a ‘OTC Trade Confirm’ popup is
displayed with the relevant Trade ID in successful
case, or an error popup is displayed with failure
details in case of a trade rejection.
3.2.2 Enter Multiple Trade Reports
The Multiple Trade Entry page can be displayed by clicking the menu item ‘Enter’ and
subsequently selecting the drop down item ‘Enter multiple Trade
Report’: upon selection the file selection form is displayed.
To load the file just click the button ‘Browse’ and select a valid
file, which
was previously prepared.
The application accepts the following file
formats:
.xls (MS Excel 97-2003)
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.txt (Tab delimited)
.xls in .csv format
To prepare an application-compliant file, follow the following procedure:
1. Download and open with MS Excel the example file available on Borsa Italiana site
at url:
http://www.borsaitaliana.it/borsaitaliana/gestione-mercati/migrazionemillenniumit-
mit/mifidpttsmultipleinsertiontemplate2-0-0.zip
2. Leave the header unchanged and fill the fields according to the proposed format.
Pay attention to the decimal separator and to time/date format.
3. Save the file as ‘.xls’ (Excel 97-2003 Workbook) o as .txt (Text Tab delimited).
The format to be used for file preparation as described in the previous user manual version
(save as ‘.xls’ with .csv format) is still valid, although deprecated.
In the following you can find an example of header and data structure.
— Header:
Instrument;Account Type;Quantity;Price;Venue ID;Delay Flag;Alternative Market
Indicator Type;Negotiated Price Indicator;Countervalue Threshold Overcoming;Quantity
Publication;Transaction Date;Transaction Time
— Data:
1120;T;600000;90,01;OTC;N;S;S;N;N;07/05/2012;10.01
— Data format
Field Value type
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Instrument Instrument ISIN Code or InstrumentID
Account Type “O” = Own - “T” = Third
Quantity Size, no thousand separator
Price Price, no thousand separator, “,” being the decimal separator
Venue ID “OTC”
Delay Flag “N” (No) or “S” (Yes)
For non-share instruments it must be “S”
Alternative Market Indicator Type “N” (No) or “S” (Yes)
Negotiated Price Indicator “N” (No) or “S” (Yes)
Countervalue Threshold Overcoming “N” (No) or “S” (Yes)
Quantity Publication “N” (No) or “S” (Yes)
Transaction Date Trade Execution Date, format DD/MM/AAAA
Transaction Time Trade Execution Time, format HH.MM, HH:MM or HH,MM
The time to be specified in the field ‘Trade Date’ is the trade
execution time according to the time zone of the computer where
the browser is running. The application converts the time in the
correct market time zone.
E.g.: if a trade is executed at 14:00 GMT+1, and the application
is run in a server where time zone is configured as GMT, the time
to be specified is 13:00. The application converts the time into
14:00 GMT+1.
After selecting the file, the user can activate the button “Send data to market” - now enabled -
and load and display file data.
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From this table it is possible to modify field values before
sending trades to market. The change is enabled by
clicking on the relevant cell.
After entering the needed changes it is enough to press
the button “Send” to issue the loaded trades to the Post
Trade Transparency Service.
A feedback on processed trades is received from the
market and a report message is displayed to the
customer with processing summary results:
For each OTC three market statuses are
possible:
Non validated OTC;
Validated and correctly entered
OTC;
Validated and rejected OTC.
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By selecting “Close” a detailed table is displayed with the results of the multiple insertion
processing. Each trade is associated to a status icon. For successfully entered OTCs the field
“TradeID” is displayed, as well. If the status icon is clicked, further detail is provided about the
failure cause of the selected trade.
In the following table the meaning of the different status icons is provided:
Icon Description Meaning
OTC loaded, but not sent The trade has been loaded from a file, but has still to be validated
OTC not validated The validation was unsuccessful. Fields are missing or have not been
correctly populated. Details are provided by clicking on the icon. The
trade has not been sent to the Post Trade Transparency Service.
OTC validated and sent The trade has been successfully validated and sent to the Post Trade
Transparency Service, waiting for a market answer.
OTC rejected by Post
Trade Transparency
Service
The trade has been successfully validated and sent to the Post Trade
Transparency Service, but it has been rejected. To get more
information click on the icon.
OTC validated by Post
Trade Transparency
Service
The trade has been successfully validated and sent successfully to
the Post Trade Transparency Service.
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3.3 Report Display
3.3.1 Day Report
To display the page of current day trades query, select
from the menu “Query” the item “Own Trade Reports –
Today”.
In the left hand side the most meaningful fields are
displayed, in the right side scrollable window it is
possible to access the remaining trade fields.
To display entered orders it is required to select the “Submit” button. It is possible to set an
instrument filter through the incremental search field. If no instrument has been provided when
the button “Submit” is selected, no filter will be applied and all trades will be provided by the
Post Trade Transparency Service.
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If an option button (highlighted in green in the previous picture) is selected, the options
available for the selected OTC are displayed (Modify – Remove).
In the top right corner the export button is highlighted in red, through this button it is possible
to export the displayed report in a .xls (MS Excel 97-2003) file, where all the field and records
reported by the query will be stored, independently from what displayed by the browser.
The buttons on the bottom of the page allow to browse through the result pages, reporting
each page ten trades; to get an updated status of Post Trade Transparency service data it is
necessary to click the “Submit” button once more, no dynamic update is available.
Note that the amount of daily queries towards the Post Trade Transparency Service is limited
during the day.
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3.3.2 Own Trades Historical Report
To display the query of the trades sent in a period within
the previous three months (except the current day), select
from the menu “Query” the item “Own Trade Reports –
History (3 months)”.
Before sending the request by clicking the “Submit” button (highlighted in green in the picture),
it is possible to filter the query by instrument and by date. If no filter is specified, all OTCs sent
by the member in the last three months are queried on all instruments.
When the results are displayed it is possible to browse through the pages either by clicking the
“<” and “>”, or by entering the page in the “Go” field and clicking the “Go” button on the
bottom of the page.
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It is possible to export data by clicking on the button in the top right corner highlighted in red in
the following picture:
The application saves the query in a .xls file (MS
Excel 97-2003), where all the field and records
reported by the query will be stored,
independently from what displayed by the
browser. In case a high amount of data is returned, the export procedure may take some
minutes to be fulfilled.
In this phase a popup is displayed (see picture above), which may be minimized by clicking the
“Minimize” button in order to allow further activities during data download: the export process
proceeds concurrently in background and the user can perform further activities with the
application.
During data download a progression bar is displayed in the bottom right corner. When the
popup is minimized it is possible to restore the window at any time by clicking on the
progression bar.
To abort the procedure click the button “Abort process”.
3.3.3 Trades Historical Report
To display the query of the trades sent in a day within the
previous two years (except the current day), select from
the menu “Query” the item “Trade Reports – History (2
years)”.
This function offers two options:
Download own trades performed on all instruments;
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Download all trades sent on the selected day for a single instrument.
To configure and perform the query the following procedure shall be followed, with reference to
the picture below:
Select the day (highlighted in light blue) in the “Day” field; if the field is left empty, the
previous day is selected;
Select the OTC category required (own member/all OTCs, highlighted in red);
If ‘All OTCs’ has been selected in the previous step, enter the instrument selected in the
“Instrument” field (highlighted in green). If this field is left empty an error will be
returned;
Select the Excel icon (highlighted in yellow) to download the data required in a .xls file
(MS Excel 97-2003).
At this point a download status popup window is displayed, which provides the download
evolution.
In case a high amount of data is returned, the export procedure may take some minutes to be
fulfilled.
In this phase a popup is displayed (see picture
above), which may be minimized by clicking the
“Minimize” button in order to allow further
activities during data download: the export process
proceeds concurrently in background and the user can perform further activities with the
application.
During data download a progression bar is displayed in the bottom right corner.
When the popup is minimized it is possible to restore the window at any time by clicking on the
progression bar.
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To abort the procedure click the button “Abort process”.
3.4 Modify and Remove Trades
From the “Own Trade Reports – Today” window it is possible to
select the following actions when the down-arrow icon on an OTC
row is selected:
Remove OTC Trade
The OTC selected is removed upon explicit user confirmation; the operation result is reported
back to the user; in case the OTC
removal is successful the related
row in the table is disabled.
Modify OTC Trade
By selecting this option the “Modify
Own OTC Trade” pop up form is
displayed. The form is pre-compiled
with actual OTC values. The fields
may be modified, when the
“submit” button is selected, a
request is sent to the Post Trade
Transparency Service to modify the
OTC accordingly.
Note: An OTC modification is
composed by two separate
operations (cancellation and new
insert): it may happen that while
the first transaction (cancel) is
accepted, the secondo one (insert)
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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is rejected by the market. In this case the OTC is cancelled and the user shall re-insert the
modified OTC manually by means of the “Enter single Trade Report” form.
3.5 Password Change
At first login time the application may require a
mandatory password change.
The form displayed provides a summary of user
credentials (on pop up top) and the fields
required to change password.
To proceed it is necessary to enter the current
and the new passwords: the latter cannot be
empty, nor shorter than eight characters. It is
not allowed to re-use the last three passwords
formerly used. When a correct password has
been entered select “Submit” to issue the password change request to the system. A
confirmation will pop up to notify the acceptance of the password change request, otherwise a
popup will report the change refusal cause.
After the first password change it is suggested to logout and re-login in the
application.
A password change may be performed by the user at
any time by clicking on the session menu item located
in the display top-right corner and selecting “Change
Password”.
3.6 Exit
By clicking on the session menu item located in the display top-right corner and selecting “Exit”
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it is possible to logoff.
After the logoff the login popup shall be displayed again.
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4 Technical requirements
MIFID PTTS is an AJAX web 2.0 based application.
Due to this technology the usual chronology buttons (back and forward) of the browser do not
work properly.
Operating requirements are:
Javascript and cookies enabled
Min. display resolution: 1024x768 pixels
Browser compatibility verified for:
o Mozilla Firefox equal or higher than version 8.0
o Microsoft IE equal or higher than version 9.0
o Opera equal or higher than version 11
o Google Chrome
Note
If the access is performed with Internet Explorer from within a local network, it is necessary to
disable the ‘Automatic Compatibility’ mode for the Intranet pages: select from the ‘Tools’ menu
the item ‘Compatibility View Settings’ and disable in the popup window the tick ‘Display intranet
sites in Compatibility View’.
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5 Service Hours
MIFID PTTS service shall take place in the following hours:
8:00 AM - 7:30 PM CET/CEST
Borsa Italiana provides own customers with a support service:
e-mail: [email protected]
phone: 0080026772000 (from mobile +39 0245411399)
available between 7:30 AM and 08:30 PM CET/CEST in trading days.
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6 Time Zones
Borsa Italiana deploys servers in different countries: according to their management service a server time setting is the
same of the country where the server is located.
When users log on MIFID PTTS via browser and enter data on the site pages, the time considered is the same as
configured on the user’s PC.
In some cases mismatches may arise among the components involved in the service delivery chain, both on server and
on client side.
Even if this aspect has been taken into account by converting data suitably, differences may still sometimes be visible.
In the following an example is provided under the following assumptions:
User’s PC time zone: WEST (UTC+1)
Environment: CDS
CDS server time zone: BST (UTC+1)
In the Note provided under the following table details are provided about the server time zones in the different
environments.
Operation Ex. Trade
Time
Note
Enter Single Trade 10:00 User’s PC time = WEST
Own Trade Status 10:00 User’s PC time for browser display
Download Own Trade Reports -
Today
10:00 Conversion from UTC into user’s PC time
Own Trade Reports – History (3
months)
10:00 Conversion from UTC into user’s PC time
Download Own Trade Reports –
History (3 months)
10:00 Conversion from UTC into user’s PC time
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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Operation Ex. Trade
Time
Note
Download Own Trade Reports –
History (2 years)
11:00 DW2 time (Italy time = CET/CEST)Orario DW2 localizzato in
Italia
Upload trades from File – file content 10:00 No change: file contenti s considered as the time to be used
Upload trades from File - Displayed
content
10:00 No change: file contenti s considered as the time to be used
Note
For the different environments the following times apply:
CDS Production
Server GMT/BST CET/CEST
Own Trade Reports Today GMT/BST CET/CEST
Own Trade Reports 3 Months DB GMT/BST CET/CEST
Own Trade Reports 2 Years DB CET/CEST CET/CEST
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Appendix – Token Based Login
PTTS clients may decide to access the web pages via a token based login process to enhance
the security of the login procedure.
When subscribing via Borsa Italiana Clients Technology Service Team (referred to as CTS in the
following) it is possible to select this access typology; in this case the subscription is confirmed
by a welcome e-mail which provides further instructions for finalizing the procedure.
In this way users must authenticate themselves by submitting two codes:
the usual password, which the user themselves selects;
a passcode (token), which is either:
o generated by a software application manufactured by a third party (Secure Envoy),
which runs on the user’s PC or on the user’s mobile device (handset/tablet);
o sent by text message (SMS) to a user-defined mobile phone
Purpose of this appendix is to describe how token-enabled users access the PTTS. The section
is divided into four chapters:
Chapter A.1 describes user set up and first log on.
Users who employ a soft token application must perform the following three steps:
download and install the Secure Envoy soft token software / app to their PC / mobile
device, and configure it so that it communicates with the PTTS environment
enrol themselves by (1) authenticating on Secure Envoy web page via the soft token by
submitting their UserID, initial password and initial pass code, and then (2) submitting
further information. At this point the soft token will start to generate pass codes
log on to PTTS for the first time, which involves submitting (1) their UserID, (2) the initial
password and (3) the pass code generated by the soft token. Users are immediately obliged
to change their password. On subsequent logons users shall submit the selected password.
A user who employs text messages performs very similar steps:
enrol themselves by accessing the web page provided in the welcome mail where they
submit UserID, initial password and initial passcode and provide the destination phone
number. Once this is done, Secure Envoy starts sending passcodes by text message (SMS)
to the handset provided.
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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log on PTTS for the first time as a soft token user, except that the passcode is provided via
text message.
Users are requested to complete all of these steps in one dedicated and uninterrupted session
to avoid problems with timeouts.
Chapter A.2 describes the procedure for temporary pass code setup.
Chapter A.3describes the procedure for password changes.
Chapter A.4 describes the procedure for moving soft tokens between PCs.
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A.1 User Set Up and First Log On
Download of the Secure Envoy Soft Token
A.1.1 Soft Token Users
Instructions for the configuration process are in the document “PC Soft Token” attached in Soft
Token Guide chapter and also available in the soft token zip file (see link in the next sentence).
Clients download the soft token software from
http://www.securenvoy.com/softtoken/pcdownload/pcsofttoken.zip, install the soft token
software and then configure the soft token software so that it points to the enrolment URL
https://secureauth.londonstockexchange.com/secenrol/
(https://secureauth-test.londonstockexchange.com/secenrol/ in test environment (CDS)).
Every single individual user must have a separate soft token – for example if a client has 9
users then there must be 9 soft tokens. A single instance of soft token software can support up
to 6 soft tokens.
Once installed, the client will see that their
Systray contains the following icon:
The client should then launch the soft token
software and the box displayed on the left opens.
A.1.2 Text Message Users
No step is required beyond providing the mobile number at enrolment time.
A.1.3 Enrolment
The user shall enrol only after receiving the welcome email an example of which is provided at
the end of this section.
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A.1.4 Soft Token Users
a) Select “Add”, the popup reported on the right is displayed. The user enters the Secenrol page
URL https://secureauth.londonstockexchange.com/secenrol/ (https://secureauth-test.londonstockexchange.com/secenrol/ in test
environment (CDS)) and selects ‘OK’.
b) In the following popup the ‘Username’ shall be entered as provided in the welcome mail (see the text
highlighted in yellow). This takes the form user.member. For example a username might be [email protected],
where 9999 is the MemberID, BTSUser0 is the UserID and
@bts.com is the PTTS domain for production (@bts.test.com for CDS); in the field ‘Microsoft Password’ the PTTS password
shall be entered as provided by CTS. Select ‘Submit’.
c) Enter the initial 6-digit Passcode notified to you in the
welcome e-mail, which will have been sent by no-reply-
[email protected] (no-
[email protected] for CDS)
The user will then be
requested to select two
additional security questions
and specify answers so that they can access the self
help facility (see section 5).
The enrolment process is
now complete and the soft
token will start to display
pass codes, as displayed in
the picture on the right.
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A.1.5 Mobile App Users
a) From the welcome mail select the enrolment site URL
https://secureauth.londonstockexchange.com/sechelpdesk
(https://secureauth-test.londonstockexchange.com/se
chelpdesk for test environment
(CDS);
b) Enter in the page opened the
UserID (in this case [email protected] or [email protected] for CDS, the field is pre-populated if the full URL is entered) and the PTTS password (field
Enter Microsoft Password).
Select Login
c) In the next page the passcode provided in
the welcome mail shall be entered. Select Login.
d) Users are now authenticated on
the enrolment page, where they can
complete the enrolment process. Select the ‘Setup My Soft Token App’ radio
button and follow the instructions detailed in the page. It is necessary to
have the SecurEnvoy app already
installed and running on the handset while following the steps.
e) Provide answers to the two secret questions, which shall be used
when accessing the self help desk page. Select ‘Continue’ to close the process.
f) On the App confirm the name to
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be assigned to the token. Tokens are now displayed and updated automatically.
A.1.6 Text Message Users
The process is very similar to a Mobile App configuration, follow the steps described in the
relevant chapter until b) included.
a) Users are now authenticated on the enrolment page, where they can complete the enrolment process. Select the ‘Send My Passcode Via SMS’ radio button and follow the
instructions detailed in the page.
b) Provide answers to the two secret questions, which shall be used when accessing
the self help desk page. Select ‘Continue’ to close the process.
c) Shortly an SMS with the first token to
be used is received on the handset selected.
A.1.7 One Swipe
In case a user has already installed and configured the soft token app on their handset, and on
their PC a webcam is installed, they can make login easier with the One Swipe method by
following the steps here described:
1. In the enrolment site page select One Swipe: a window interfacing the webcam will be
displayed
2. On the handset select ‘Swipe’ in the soft token area: a one shot QR code will be
displayed
3. Frame with the PC webcam the QR code on the handset: when the QR code is accepted the field UserID is automatically compiled
MiFID PTTS: Post-Trade Transparency Service November 23rd , 2016
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Example Enrolment email (Welcome Mail)
A PC soft token user does not need to access the enrolment
page, on the contrary potential problems – requiring a UserID
reset – may arise in case a PC soft token user tries to access at
enrolment time the enrolment page
https://secureauth.londonstockexchange.com/secenrol/ .
From: [email protected]
Sent: Thursday, December 25, 2015 1:55 PM
Subject: BTS/PTTS HTTPS web access - Two Factor Authentication Enrolment
Importance: High
### Please ignore this email if you have already enrolled ###
The BTS/PTTS HTTPS web access uses a two factor security solution provided by SecurEnvoy to authenticate
user access.
There are a number of options how a user can authenticate themselves to use the BTS/PTTS HTTPS web
access. The options are:
- PC soft token (software installed on your computer)
- Smartphone soft token (software installed on your smartphone)
- SMS tokens (the receipt of a passcode via SMS text message)
PC Soft Token
If you intend to use the PC soft token solution, please download the appropriate software from
http://www.securenvoy.com/softtoken/pcdownload/pcsofttoken.zip and ‘Add’ a new token. Enter your username,
BTS/PTTS password (provided to you separately, to be entered in the field 'Microsoft Password') and this
passcode 703027. The PC soft token will be displayed.
Smartphone Token
If you are enrolling to use smartphone tokens, you will need to click here
https://secureauth.londonstockexchange.com/secenrol/[email protected] to register your
smartphone on the SecurEnvoy application. Beyond the pre-compiled field ‘UserID’, enter the BTS/PTTS
password which has been provided to you separately (field ‘Microsoft Password’) and – on the following page -
the passcode 703027.
SMS Token
Users preferring to receive passcodes using SMS (security tokens via SMS text messaging) will click here
https://secureauth.londonstockexchange.com/secenrol/[email protected] to register their
mobile phone to receive authentication passcodes via SMS. As part of your initial registration, you will need to
enter the passcode 703027, with the same procedure described above under PC Soft Token.
If you have any questions, please contact your Technical Account Manager in the first instance.
Notes:
- If you do not successfully complete enrolment within 30 days your account will be disabled - Your mobile number will remain confidential and will only be used for receiving SMS passcodes
To ensure that you receive this email,
please configure your spam filter to
accept an email from the address
highlighted in grey
Text highlighted
in yellow is the
userid
Text highlighted
in green is the
Passcode
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PTTS Logon
A.1.8 Start Application
The user accesses https://bts-ptts.lseg.com/ptts/ (https://bts-ptts-test.lseg.com/ptts/ for test
environment):
Enter PTTS user’s credentials:
Username: PTTS user name, as provided by CTS
Password: PTTS password, as provided by CTS
Member Code
Token: (enabled users only, leave blank otherwise) token displayed on the PC Soft Token,
or Mobile App, or on SMS.
Click on ‘Sign In’ to finalize the authentication on PTTS.
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A.2 Temporary Pass Codes
If a user is struggling with their pass code and needs to log on quickly, they can request a
temporary pass code by logging on to
https://secureauth.londonstockexchange.com/se
chelpdesk (https://secureauth-
test.londonstockexchange.com/sechelpdesk for
test environment (CDS):
a) Enter the UserID as provided in the welcome mail (format:
[email protected] for production, [email protected] for CDS).
Select ‘Login’
b) In the next form enter PTTS password. Select ‘Login’
c) One of the two secret questions
provided at enrolment time is asked. Enter
the answer and select ‘Login’
d) Enter (if desired) a new phone
number to be used for SMS tokens and/or a Temporary Passcode, which
will be in force for the number of days
selected in the relevant field, Click on ‘Continue’ to confirm the update. User
shall login on PTTS by using the
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passcode provided. In case a new phone number was specified please use the token
sent via SMS to the new number. Using a temporary passcode does not require a password change.
Note that since temporary passcodes represent a security risk, to limit their use users are
allowed to make one request every 30 days.
Users can also re-enrol by using temporary pass codes.
For example, text message users can re enrol to the URL provided in the welcome email to
specify a different mobile phone number.
Once re enrolment is complete, the codes sent to the mobile phone supersede the temporary
passcode.
A.3 Password Changes
A.1.9 User Initiated Password Changes
When users change their password by own initiative no requirement to re-enrol is issued.
A.1.10 Forgotten Passwords
When users forget their password, they inform CTS staff who reset the account and provide the
user with a new password. The account reset generates an email sent to the user with a new
initial passcode.
The user must then re-enrol as described previously.
A.4 Moving Soft Tokens Between PCs
Users can only have a single instance of a soft token (they cannot have the same soft token
running on multiple PCs). If the soft token is moved between two PCs, a re-enrolment has to be
performed on the destination PC.
The steps to be performed are:
Download and install the soft token software on the new PC as described in section 4.1 of
this document
Enrol as described in section 4.2 of this document, but using the pass code generated by
the soft token on the old PC (or if that is not available the passcode from the self help
facility, see section 5.1).
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Log on to PTTS using the pass code generated on the new PC. You will not be obliged to
change password.
Finally, delete the soft token on the old PC as this will no longer work.
if a organisation employs a set up under which users are allocated to different PCs each day
(for example a terminal server arrangement), the soft token will not work unless it is re-enrolled
daily. The options are either to bind the user to a particular terminal server, or to change from
a soft token to text messages or phone/tablet app.
A.5 Soft Token Guide
You can find Secure Envoy Soft Token Guide below:
PC Soft Token.pdf
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Contact Details
Borsa Italiana Clients Technology Service Team
Technical Account Management Italy
+39 02 72426348/606/333
Service Desk Italy
Toll Free: 0080026772000
From mobile: +39 02 45411399