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- There are roughly 80 million Millennials in the U.S.
- Online & mobile channels are important to Millennials, providing the information & insights they need to find the best product or service
MILLENNIALSAS HOTEL CONSUMERS / TRAVELERS
References: 1. LA Times2. US News3. Huffington Post4. Road Warrior Voices5. Fox News
Cleveland Construction
- How much U.S. Millennials plan to spend on travel in ‘15
$226 Billion
FEATURES MILLENNIALS LOOK FOR IN A HOTEL
TECHNOLOGY
STREAMLINED DESIGN
TWIST ON SERVICE
VALUE-ADDED AMENITIES
Fitness Amenities
- Millennials are more likely to write reviews about service
- Millennials are creating a demand for a hospitality market that focuses less on 5-star service & more on boutique offerings
Would rather spend their $ on experiences than material things
WI - FI is an expected amenity
6 out of 10