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Millikin University
Student Learning in the Nursing Major:
MSN Nursing Programs
College of Professional Studies: School of Nursing
Prepared by Karla Luxner
May 26, 2016
MSN Goals
The School of Nursing (SON) MSN program goals are:
(1) To foster development of leaders committed to advancing professional nursing
excellence
(2) To prepare nursing leaders who integrate knowledge, skills, and values in their
professional practice within a global community
(3) To achieve a community of life-long learners who are able to actively shape the
future of nursing and health care.
MSN Learning Outcomes The SON MSN program prepares graduates who:
(1) Demonstrate leadership that enhances patient centered outcomes through
management of the care environment and evidence-based practice
(2) Develop advanced nursing knowledge for quality improvement of patient
outcomes in diverse populations and health care delivery effectiveness through
interdisciplinary teams
(3) Provide nursing leadership through the health care delivery system including
expanding the independent role of the nurse, ensuring evidence-based
educational outcomes, engaging in political processes, and improving access to
health care.
Overview: The MSN program goals guide the curriculum and provide the foundation for
achievement of the student learning outcomes. Both the goals and the learning outcomes
for the MSN program are consistent with the mission of Millikin University to prepare
students for professional success, democratic citizenship in a global environment, and a
personal life of meaning and value. Demonstrating leadership that improves patient
outcomes and developing advanced nursing knowledge prepares graduate students for
professional success. A commitment to improving outcomes for diverse populations
prepares graduate students to be responsible citizens in a global environment. Gaining the
skills to shape the future of nursing and health care through expanding the independent
role of the nursing, applying evidence-based knowledge, engaging in political processes,
and improving access to care supports a life of meaning and value in nursing.
The Higher Learning Commission (HLC) granted approval in 2005 for the Millikin
University Master of Science in Nursing (MSN) program. The MSN program accepted
the first class in fall 2006, and the first eight MSN students graduated in December 2007.
The MSN degree is offered in four tracks. The first class of MSN students was offered
two tracks: Clinical Nurse Leader (CNL) and Nurse Educator (NE). In 2009, Millikin
2
was informed that the SON would be receiving Congressionally-directed funds to
develop the Master’s Entry into Nursing Practice (MENP) track, for individuals with a
bachelor’s degree in a non-nursing field who wanted to pursue the MSN in an accelerated
format. The pre-licensure registered nurse curriculum received approval from the Illinois
Board of Nursing (IDFPR) on November 6, 2009, and the first cohort of ten students
began the MENP track three in July 2012.
A partnership with Decatur Memorial Hospital was initiated in summer 2010 for Millikin
to be the academic institution to offer the Nurse Anesthesia Program (NAP). Acceptance
of this program was based on the expectation that the degree would become a doctor of
nursing practice (DNP) by 2015. After approval from the required regulatory bodies, the
first cohort of 14 Millikin-DMH nurse anesthesia (NAP) students were admitted into the
MSN program in spring 2011 as the fourth MSN track. The last cohort of MSN NAP
students will graduate in December of 2015 with the change to a DNP program.
In May 2008, the MSN program received initial full accreditation for five years from the
Commission on Collegiate Nursing Education (CCNE) with the next accreditation visit
scheduled for fall 2012. In October 2012, the CCNE MSN accreditation visit occurred
and the full 10 year accreditation was conferred.
Learning Story
Since 2006, the graduate nursing program has grown from offering two tracks for BSN-
prepared students seeking an MSN degree to the current four MSN tracks and two new
DNP tracks. Each course contributes to achieving the program-specific student learning
outcomes as shown in the curriculum maps below:
MSN Track 1 and 2 (CNL & NE) Courses Related to Student Learning Outcomes:
Nursing Courses Outcome 1 Outcome 2 Outcome 3
NU505 Evidence-Based Practice X
NU510 Diverse Populations X
NU515 Application of Theory to Practice X
NU525 Project Seminar X
NU530 Health care Policy and Economics X
NU535 Principles of Teaching and Learning X
NU542 Pathophysiology X
NU544 Advanced Health Assessment X
NU545 Advanced Pharmacology X
NU550 CNL: Clinical Outcomes & Care Mgt X
NU555 Educator Responsibilities and Roles X
NU560 Research Methods X
NU570 CNL Residency X
NU575 Educator Residency X
NU590 Advanced Nursing Project X
Students in the CNL and NE tracks must have a BSN degree and hold unencumbered
licensure as Registered Nurses in Illinois. Full time and part time study options are
3
available. Classes are typically scheduled on Fridays in an effort to accommodate the
schedule of the working professional nurse. For increased flexibility, most courses are
offered in 8-week blocks with additional content offered online. Full time students can
complete the program in eighteen months. In the spring of 2015, the CNL track was
retired after noting CNL graduate’s reported difficulty in finding appropriate employment
in this area, increasingly complex CNL academic requirements, and declining interest
from prospective students.
MSN Track 3 (MENP) Courses Related to Student Learning Outcomes
Nursing Courses Outcome 1 Outcome 2 Outcome 3
NU501 Nursing Foundations X NU504 Care of Adults I X NU514 Care of Adults II X NU524 Mental Health Nursing I X NU534 Mental Health Nursing II X NU543 Advanced Care of Adults I X NU546 Advanced Care of Adults II X NU531 Care of Women and Newborns X NU541 Care of Infants, Children, & Adolescents X NU549 Public Health Nursing I X NU551 Public Health Nursing II X NU569 Nursing Leadership X NU505 Advanced Topics: Evidence-Based Practice X
NU510 Advanced Topics: Diverse Populations X
NU515 Application of Theory to Practice X
NU525 Project Seminar X
NU530 Health care Policy and Economics X
NU535 Principles of Teaching and Learning X
NU542 Pathophysiology X
NU544 Advanced Health Assessment X
NU545 Advanced Pharmacology X
NU550 CNL: Clinical Outcomes & Care Mgt. X
NU555 Educator Responsibilities and Roles X
NU560 Research Methods X
NU570 CNL Residency X
NU590 Advanced Nursing Project X
The MENP track is designed for individuals who hold a bachelor’s degree in a non-
nursing field, and want to earn an MSN degree. The curriculum for pre-licensure MENP
students is an accelerated, rigorous 30 month plan of study requiring 46 credits in pre-
licensure courses in addition to the 36 credits required in the existing MSN curriculum
for the CNL advanced generalist role. MENP graduates are expected to meet the
accreditation standards for both the BSN and MSN degree upon completion of the
program. Courses specifically designed for MENP students to achieve the pre-licensure
nursing knowledge and skills are typically scheduled Monday through Thursday for
classroom and clinical experiences. MENP students join licensed MSN students on
Fridays for didactic courses with a major focus on achieving the MSN learning outcomes
4
in the program. Combining the pre-licensure MENP students and the licensed MSN
students in courses has been observed by faculty to create a rich learning environment for
both groups of students. Students who find the MENP curriculum too strenuous are often
able to move into the BSN program.
MSN Track 4 (NAP) Courses Related to Student Learning Outcomes:
Nursing Courses Outcome 1 Outcome 2 Outcome 3 NU 500: Roles & Resp. for Nurse Anesthesia X NU 505: Evidence-Based Practice X NU 506: Anatomy for Nurse Anesthesia X NU 507: Pharmacology for Nurse Anesthesia X NU 508: Basic principles of Nurse Anesthesia X NU 509: Physical Science for Graduate Nurses X NU 511: Physiology for Nurse Anesthesia X NU 515: Nursing and Interdisciplinary Theory X NU 516: Adv. Principles of Nurse Anesthesia I X NU 518: Adv. Principles of Nurse Anesthesia II X NU 520: Nurse Anesthesia Clinical Practicum I X NU 521: Clinical Conference I X NU 523: Adv. Principles of Nurse Anesthesia III X NU 527: Nurse Anesthesia Clinical Practicum II X
NU 528: Clinical Conference II X
NU 530: Healthcare Policy & Economics X
NU 532: Nurse Anesthesia Clinical Practicum III X
NU 533: Clinical Conference III X
NU 536: Nurse Anesthesia Clinical Practicum IV X
NU 537: Clinical Conference IV X
NU 538: Nurse Anesthesia Clinical Practicum V X
NU 539: Clinical Conference V X
NU 542: Advanced Physiology X
NU 544: Advanced Health Assessment X
NU 545: Advanced Pharmacology X
NU 560: Research Methods X
NU 569: Nursing Leadership X
NU590 Advanced Nursing Project X
Coursework in the MSN Nurse Anesthesia Track prepares qualified, experienced
Registered Nurses in the Advanced Practice Nursing specialty of nurse anesthesia.
Qualified candidates for the MSN degree (NAP track) are registered nurses who hold a
baccalaureate degree in nursing from an accredited program and who have completed
pre-requisite academic and professional requirements. The NAP is jointly conducted by
Millikin University and Decatur Memorial Hospital (DMH). A strong emphasis is placed
upon performance learning opportunities focusing on advanced knowledge and technical
skills required for nurse anesthesia practice. The curriculum consists of 72 credit hours
including the required clinical practicum consisting of approximately 2500 hours of
clinical experiences which is conducted at DMH and their affiliate institutions. Graduates
of this program will be eligible to take the National Certification Examination offered by
5
the Council on Certification of Nurse Anesthetists. NAP students are admitted once a
year and the first cohort began the program in June 2011. This track is being phased out
and replaced by the DNP.
Assessment Methods
CNL and NE students for the MSN program were accepted for the first time in the fall of
2006, and a process for systematic collection of assessment data was initiated. The
faculty agreed to use the same assessment plan for MENP and NAP students. Established
learning outcomes for each course contribute to student achievement of the program
learning outcomes. During the 2014-2015 academic year data were collected from the
following sources, found in the appendices:
Appendix A: School of Nursing Standard
Appendix B: Community Advisory Group
Appendix C: Aggregate Data on MSN Residency Outcomes
Appendix D: Exit Survey (online)
Appendix E: Alumni Survey
Appendix F: Employer Survey
Appendix G: Evaluation of Clinical Agencies (MENP)
Appendix H: EBI Survey (Educational Benchmarking)
The results of the above assessments were reported to the Nursing Graduate Studies
Committee and the Nurse faculty Organization in fall 2015 for analysis, discussion, and
decision-making by the entire nursing faculty. Results of the assessment reports are
included in the Appendices.
Standards and Trend Data
Results from the above assessment reports and trend data are presented in the following
discussion:
School of Nursing Standard (Appendix A)
The School of Nursing set standards for assessment with the benchmark set at 3.0 or the
category of “green light.” The trend data gathered from the MSN program are
consistently above the benchmark. Even though the School of Nursing faculty determined
that no significant changes need to be implemented at this time, faculty carefully examine
assessment data in light of anticipated changes in health care and the preparation Millikin
nursing graduates will need to be successful in the future. Faculty also seriously consider
informal communication with students about their perceptions of the program and ways
that faculty can support them in being successful and accomplishing their goals.
Observations of experienced faculty and preceptors are also considered in interpreting
data and identifying areas of the program that can be improved to maintain excellence in
nursing education. There is the expectation that faculty teaching in the MSN program is
educationally prepared and current in evidence-based clinical and educational practices to
prepare graduates who are well-prepared to meet the challenges of a rapidly changing
profession.
6
Community Advisory Group (Appendix B) The group convened on April 2, 2015 at
Millikin University. Ten representatives from clinical agencies joined the SON faculty
for lunch and discussions about practice changes and how Millikin can better prepare
students for nursing practice. The members of the group provided updates about evolving
changes in their agencies and at Millikin. Community members were asked to complete
the Employer Surveys.
Aggregate Data on MSN Residency Outcomes (Appendix C).
Aggregate Data on Residency Outcomes are obtained from Practice Performance
Evaluations and were analyzed to assess the MSN program. Each item could be rated on
a scale of 1 to 5, with 5 being superior and 1 being poor performance. The ratings for the
CNLs on the 32 items on the evaluation ranged from a low of 3.94 to a high of 4.79.
Scores on all items were well above the 3.0 benchmark set by the School of Nursing
faculty. The overall mean for the data collected in 2013 was 4.38 (0.39). No changes are
recommended at this time. Results indicated that CNL students are successful in their
advanced generalist roles.
The rating of NE Practice Performance Evaluation used a scale of 1 to 5 with 5 indicating
superior performance. Ratings for the Nurse Educators on the 30 items remained above
the bench mark of 3.0. With only one NE student during this period, analysis of trends is
not possible. All scores were above the benchmark. At this time there are no changes
recommended. Results indicated that the NE student was successful in the advanced
educator role.
MSN Exit Survey (Appendix D). Exit Survey data were collected on the MSN December
2015 graduates through the online questionnaire. The survey focused on the extent to
which students were meeting MU and School of Nursing outcomes. There were 15
graduates in 2014- 2015. Eleven (73%) of the MSN graduates responded to the on-line
survey. Two MSN tracks were represented as follows: One each in the Clinical Nurse
Leader Track and ten in the NAP track. The lowest rating was 3.20 and highest was 4.67.
All scores were above the 3.0 benchmark.
MSN Alumni Survey (Appendix E). Online surveys were sent in August 2015 to all MSN
graduates from 1 year post graduation and resent in December 2015. No responses were
obtained from the MSN alumni survey.
MSN Employer Survey (Appendix F). The results of the Employer Survey for MSN
graduates was collected and compiled in May 2015. The survey is comprised of nine
items related to performance of MSN graduates in the work setting. Employers rated each
item from 1 to 5, with 5 being the highest rating.
Scores ranged from a low of 2.00 on the statement regarding the MSN 5-year graduates
demonstration of the ability to “Develop or participate in research studies that effectively
add to the body of evidence based nursing knowledge?” to a high of 4.4 on 1-year
graduates for “Demonstrate leadership that enhances patient centered outcomes through
management of the care environment and evidence-based practice? Anecdotal notes
7
reveal strong professional values, core knowledge, and skills gained from the Millikin
curriculum.
The overall mean for all nine items was 3.57 for 1-year graduates and 3.56 for 5-year
graduates, with all items above the 3.0 benchmark except for one employer who scored
one 5-year employees at a level 2 on the item: “Develop or participate in research studies
that effectively add to the body of evidence-based nursing knowledge?” The last two
items on the survey ask about general impressions of Millikin graduates and the items
were scored at 4.57 and 4.71. There were many positive comments, and no negative
comments on the open ended items. Results indicated that the curriculum advances the
mission of the University and the SON as well as the SON program goals. Responses
from employers demonstrate that graduates accomplish the expected student outcomes of
the SON.
Evaluation of Clinical Agencies (Appendix G) Track 3 MENP only
Data based on clinical experiences in the 2014-2015 academic year and reported in Fall
2015 indicated that clinical sites where MENP nursing students practice provide good
opportunities for achieving learning outcomes. The evaluation includes data for
undergraduate students’ clinical experiences as well as track 3 MENP students. Scores
ranged from a low of 3.92 on two items: “integrate nursing research in providing care”
and “observe nurses who serve as role models in providing evidence-based care.” to a
high of 4.92 on the item “deliver and manage care to patients requiring a variety of services."
The mean score for all items was 4.45. This was up from a mean of 4.36 reported in
2014. Scores for all years have been consistently above the 3.0 bench mark indicating
that the clinical agencies provided opportunities for clinical experiences that allowed
students to achieve learning outcomes.
Educational Benchmarking Survey. (Appendix H) The EBI survey is administered every
two years at Millikin to determine student satisfaction with the program and allows
comparison with all other programs nationwide that participate in the survey. The survey
was administered in spring 2015 and results were reviewed and analyzed in the in fall of
2015. “Overall Satisfaction” demonstrated a sharp downward trend from 81.1%, mean of 5.86
(above comparison groups) in 2013 to 46.7%, mean of 3.80 in 2015. The predicting factor
“Administrative and Academic Advising” demonstrated a similar downward trend from 78.5%,
mean of 5.71 (above comparison groups) in 2013 to 61.1%, mean of 4.67 in 2015. “Overall
Learning” demonstrated a downward trend from 85.4%, mean of 6.12 (equal to comparison
groups) in 2013 to 77%, mean of 5.62 in 2015. There were no predicting factors identified.
“Overall Program Effectiveness” demonstrated a sharp downward trend from 82%, mean of 5.92
(above comparison groups) in 2013 to 63.3%, mean of 4.80 (above comparison groups) in 2015.
There were no predicting factors identified. From the 2014-15 EBI data, for the indicator areas of
Overall Satisfaction, Overall Learning and Overall Program Effectiveness, we are statistically
lower in performance than all of our external benchmarking groups (Select 6, Carnegie Group,
and All Other Institutions). These areas all demonstrated serious downward trends from previous
years in which we were above or equal to our comparative groups.
In the overall analysis of the 2014-15 data, “responsive[ness]” of both administration and faculty
to student needs and concerns, “feedback” from faculty and “effective” teaching, are identified as
8
serious problem areas for attention, consideration, and improvement by the Graduate Studies
Committee and Nurse Faculty Organization.
Initiatives for Change
Even though assessment indicators are generally positive, assessment summaries and
information from additional sources provide data that is used for continued program
development. Task forces were put in place in the fall of 2014 to examine the viability
and feasibility of the CNL and MENP tracks and to explore an option for an ADN-MSN
track.
9
Appendix A
Rubric for Performance Assessment and Standards
School of Nursing: Master of Science in Nursing
Rating 5 4 3 2 1
Demonstrate
leadership that
enhances patient
centered
outcomes
through
management of
the care
environment and
evidence-based
care.
Consistently goes
beyond
expectations in
demonstrating
leadership that
enhances patient
centered outcomes
through
management of the
care environment
and evidence-based
care.
Demonstrates
strong
leadership that
enhances
patient centered
outcomes
through
management of
the care
environment
and evidence-
based care.
Competently
demonstrates
leadership that
enhances
patient centered
outcomes
through
management of
the care
environment
and evidence-
based care.
Marginally
demonstrates
leadership that
enhances
patient centered
outcomes
through
management of
the care
environment
and evidence-
based care.
Unable to
demonstrate
leadership that
enhances
patient centered
outcomes
through
management of
the care
environment
and evidence-
based care.
Develop
advanced
nursing
knowledge for
quality
improvement of
patient
outcomes in
diverse
populations and
health care
delivery
effectiveness
through
interdisciplinary
teams.
Consistently goes
beyond
expectations and
demonstrates
mastery in
developing
advanced nursing
knowledge for
quality
improvement of
patient outcomes in
diverse populations
and health care
delivery
effectiveness
through
interdisciplinary
teams.
Demonstrates
strong ability to
develop
advanced
nursing
knowledge for
quality
improvement of
patient
outcomes in
diverse
populations and
health care
delivery
effectiveness
through
interdisciplinary
teams.
Competently
develops
advanced
nursing
knowledge for
quality
improvement of
patient
outcomes in
diverse
populations and
health care
delivery
effectiveness
through
interdisciplinary
teams.
Marginally able
to develop
advanced
nursing
knowledge for
quality
improvement of
patient
outcomes in
diverse
populations and
health care
delivery
effectiveness
through
interdisciplinary
teams.
Unable to
develop
advanced
nursing
knowledge for
quality
improvement of
patient
outcomes in
diverse
populations and
health care
delivery
effectiveness
through
interdisciplinary
teams.
Provide nursing
leadership
through the
health care
delivery system
including
expanding the
independent role
of the nurse,
ensuring
evidence-based
educational
outcomes,
Consistently goes
beyond
expectations in
demonstrating
masters of
leadership skills in
the health care
delivery system
including
expanding the
independent role of
the nurse, ensuring
evidence-based
Provides strong
leadership
through the
health care
delivery system
including
expanding the
independent
role of the
nurse, ensuring
evidence-based
educational
outcomes,
Provides
competent
leadership
through the
health care
delivery system
including
expanding the
independent
role of the
nurse, ensuring
evidence-based
educational
Marginally
provides
leadership
through the
health care
delivery system
including
expanding the
independent
role of the
nurse, ensuring
evidence-based
educational
Unable to
provide nursing
leadership
through the
health care
delivery system
including
expanding the
independent
role of the
nurse, ensuring
evidence-based
educational
10
engaging in
political
processes, and
improving
access to health
care.
educational
outcomes,
engaging in
political processes,
and improving
access to health
care.
engaging in
political
processes, and
improving
access to health
care.
outcomes,
engaging in
political
processes, and
improving
access to health
care.
outcomes,
engaging in
political
processes, and
improving
access to health
care
outcomes,
engaging in
political
processes, and
improving
access to health
care.
Rubric Evaluation Standard: Green Light
4.5 - 5.0 = Mastery
3.5 - 4.4 = Strong performance
3.0 - 3.4 = Competent
Yellow Light
2.5 - 2.9 = Marginal performance
Red Light
< 2.5 = Not acceptable
11
Appendix B Millikin University
Community Advisory Group April 22, 2015
Annual Summary Report
Call to order Meeting was called to order by Pamela Lindsey, Director,
School of Nursing at 11:30 am in Richard’s Treat University
Center, Fireplace Room
Community Members
Present
Linda Fasick, Community Health Improvement Center;
Nancy Ford, Hickory Point Christian Village
Laurie Brown, Hickory Point Christian Village
Darla Coit, Imboden Creek
Carol Carlton, Macon County Health Dept.
Deb Fitton, Macon County Health Dept.
Sharon Norris, Decatur Memorial Hospital
Sue Kiefer-Griffin, Decatur Memorial Hospital
Shelly Baldwin, Richland Community College
Ellen Colbeck, Richland Community College
Faculty Members
Present
Jo Carter, Jamie Nickell, Julie Kennedy, Sheryl Samuelson,
Charlotte Bivens, Vicki Caldwell, Barb Connelley, Mary Jane
Linton, Kristin Pritts, Pam Laskowski, Isabel Ososki, Gina
Canny, Rhonda Gee, Lori Stone, Pam Lindsey, Karla Luxner,
Kathy Booker, John Blakeman ( Student Representative), Dawn
Johnson (Administrative Assistant), Bonnie Niemeyer
(Administrative Assistant)
Summary of
Discussion:
Faculty and community advisory group members had the
opportunity to visit and share ideas during the lunch.
Following the lunch each faculty member and community
advisory group member introduced themselves stating the
institution they were representing and their current role in the
institution. Pam Lindsey, Director of the School of Nursing,
shared information regarding the following changes in the
School of Nursing:
In attempting to align the undergraduate curriculum with the Master’s Entry into Nursing Practice (MENP) curriculum, NU 200: Foundations of Professional Nursing was added to the curriculum to provide students with foundational content and beginning nursing skills. This was implemented so that students would be ready to go to clinical practice earlier in NU 202: Care of Adults1 (new name). Additionally, one hour was added tp NU 202, and content was changed to align the course content with the MENP NU 501: Care of Adults 1 and NU 514: Care of Adults 2 courses.
NU 475: Professional Nursing Intern Capstone was also added to the senior year. This course provides students
12
concentrated/focused clinical experiences with a selected professional nurse in a designated clinical area. The capstone requires 48 hours of clinical experience in full-shift blocks over a 6-week period.
Professor Bivens also shared information regarding a nursing simulation course developed and piloted by John Blakeman, MSN student and new faculty, and Professor Bivens. Simulation that offers reality-based patient care experiences serves to increase self-confidence in communication, psychomotor skills, and professional role development for working in interdisciplinary teams. The simulation course was a success and students provided positive feedback addressing the invaluable hands-on learning experiences with critical thinking, as well as building confidence in expectations of the professional role.
Dr. Lindsey also reported that MU is in the process of developing a curriculum to offer an RN-MSN. There was a good discussion from members of the advisory group about the offering. There was positive feedback about the need for the course. At the same time, the group shared some obstacles. The community members shared that the greatest obstacle is financial commitment. The educators from Richland Community College (RCC) School of Nursing shared that RN-MSN program is a good idea; however, students should have the option to opt out of the program when “life gets in the way.” The faculty at RCC find that this is a problem for students in their curriculum.
Following the updates in the School of Nursing, each member
of the advisory group shared news/updates from their
institution. Each member echoed the increasing difficulty of
hiring registered nurses. Individuals from the assisted living
facilities and the nursing homes shared that the state requires a
certain number of RN’s for daily coverage in nursing home
facilities, and this poses a significant problem. Additionally,
the representatives shared that this is due to the shortage of
nurses and perhaps the stereotype of nursing homes and lack of
experience in those types of facilities during their educational
curriculum. The representatives from extended care facilities,
assisted living facilities and nursing home facilities also
emphasized that they would like more students to have
experience at their facilities.
Representatives from Decatur Memorial Hospital shared that
they would be converting to the EPIC electronic record system
this summer. This change will require that all users, including
faculty and students assigned to DMH, be oriented to the
system. There will be classes offered in the summer in
preparation for the system going live in August. Faculty will be
13
required to attend a 2-eight-hour classes. Also all student and
faculty will be required to attend a 4-hour orientation prior to
patient care experiences at DMH. The system will go live
August 1, 2015. The MENP classes will be immersed in
clinical experiences during time that EPIC goes live.
Arrangements have been made for MENP orientation.
Adjournment Meeting adjourned at 1:30 pm by Pam Lindsey
Respectfully Submitted,
Mary Jane Linton, EdD, RN, CNE, CNL
Professor
14
Appendix C Millikin University - School of Nursing
Aggregate Data on MSN Residency Outcomes
CNL Competency Outcomes Analysis
December 2014 and December 2015
During the 2013-14 analysis of outcomes from the CNL program, the GSC recommended
changes in outcome appraisal. The analysis had previously included reporting of every
mean score of 32 competencies based on appraisals from preceptors, student self-
evaluations and final faculty clinical appraisal. While this generated significant data, it
was often not easily evaluated for comparison. For both 2014 and 2015, all enrolled
students successfully completed the NU 570 Residency course and using a combination
of rankings from the following data points, all students achieved scores above 3 on every
clinical competency based on rankings of 1 (poor) to 5 (superior). The following tables
are presented for comparison of CNL outcomes for the 2014 and 2015 classes comparing
the top 5 competency scores (table 1) and the 5 lowest competency scores (table 2). The
analysis of all 32 competencies included the cumulative mean scoring for each student in
the NU 570 course which included student’s self-evaluation, each of 3 preceptor’s
scoring, and the final faculty scoring. The CNL competencies evaluation tool was
initially derived from the national certification guidelines and consisted of 32
competencies organized under the following CNL roles:
Advocate (8 competencies)
Member of the Profession (1 competency)
Team Manager (4 competencies)
Information Manager (2 competencies)
Systems Analyst (4 competencies)
Clinician (3 competencies)
Outcomes Manager (4 competencies)
Educator (6 competencies)
Table 1. Comparison of top 5 Mean Scores from 2014 and 2015 NU 570: CNL Residency
Appraisal*
CNL
Competency
Category
2014
Highest 5 Rankings
2014
CNL Competency
(4.71-4.86/5.0)
CNL
Competency
Category
2015
Highest 5 Rankings
2015
CNL Competency
(4.52-4.6/5.0)
Educator 29.Creates or reviews an
educational module with patient
and families and/or staff
Advocate 4. Identifies, disseminates and
applies evidence for practice and for
changing practice
Systems
Analyst
16.Participates in establishing and
reviewing interdisciplinary patient
care plans with the health care
team
Clinician 22. Contributes to interdisciplinary
plans of care based on best practice
guidelines and current evidence
Team
Manager
13.Participates in multidisciplinary
team meeting with incorporation of
the patient and/or family as part of
the team meeting
Systems
Analyst
17. Applies evidence-based practice
as basis for client care decisions
Systems 17.Applies evidence-based practice Team Manager 12.Participates and presents to the
15
Analyst as basis for client care decisions multidisciplinary team evidence-
based recommendations that
improve patient care outcomes and
efficiency
Advocate 6.Identifies potential equity and
justice issues within the health care
setting related to client care
Member of a
Profession
9. Actively participates in agency
unit and/or organization-wide
committee(s)
*Student numbers: 2014 n=5; 2015 n=4. Appraisal means derived from 32 competency
numeric ratings by student, faculty, and all preceptors.
Table 2. Comparison of Lowest 5 Mean Scores from 2014 and 2015 NU 570: CNL
Residency Appraisal*
CNL
Competency
Category
2014
Lowest 5 Rankings
2014
4.09-4.38/5.0
CNL
Competency
Category
2015
Lowest 5 Rankings
2015
3.88-3.94/5.0
Team
Manager
10. Designs, coordinates &
evaluates plans of care for a cohort
of patients incorporating
patient/family input and team
members
Advocate 6. Identifies potential equity and
justice issues within the health care
setting related to client care
Advocate 1. Identify clinical and cost
outcomes that improve safety,
effectiveness, timeliness,
efficiency, quality & client-
centered care
Advocate 8. Analyzes the care of a patient
cohort and the care environment in
light of ANA Nursing Standards
and the Code of Ethics
Clinician 20. Plans and delegates care for the
patients with multiple chronic
health problems, identifying
nursing interventions to impact
outcomes of care
Team Manager 10. Designs, coordinates &
evaluates plans of care for a cohort
of patients incorporating
patient/family input and team
members
Educator 30. Participates and/or develops a
health education plan for a unit-
specific issues common to multiple
clients
Outcomes
Manager
24. Revises patient care based on
analysis of outcomes and evidence-
based knowledge
Outcomes
Manager
24. Revises patient care based on
analysis of outcomes and evidence-
based knowledge
Outcomes
Manager
Coordinates care for a group of
patients based on evidence-based
guidelines and quality care
standards
*Student numbers: 2014 n=5; 2015 n=4. Appraisal means derived from 32 competency
numeric ratings by student, faculty, and all preceptors.
In October 2013, a new white paper was issued on the CNL role by the American
Association of Colleges of Nursing and the competencies were reorganized by the AACN
Master’s Essentials (9 curricular components with 66 subcategories) including
corresponding CNL competencies totaling 69 in number. In an analysis in July 2014, Dr.
Booker and Professor Kristin Pritts, CNL examined the white paper for congruence with
the tool initially developed by Dr. Prasun. Consulting with other faculty, the original
competencies were retained and selective components of additional competencies
congruent with the October 2013 Competencies and Curricular Expectations for CNL
Education and Practice (AACN) were incorporated into CNL courses, as appropriate
(e.g. NU 550 CNL Outcomes and Care Management and into NU 570 CNL Residency
courses).
16
Summary: Students appraisals for all 32 outcome competencies exceeded the SON
standard of 3 (“average”) or better in both 2014 and 2015 graduating classes. Both groups
shared “Applies evidence-based practice as basis for client care decisions” in the top 5
rankings. Based on the lowest areas of ranking, the focus in the NU 570 CNL Residency
course incorporated student readings and presentations on outcomes, coordination of
care, and chronicity. Reviews of prior coursework applying the Institute of Medicine
safety goals and evidence-based care were also strengthened. The CNL students in both
cohorts were engaged, completed weekly reflections and discussions of selected
competencies, tracked their progress weekly and did very well in this course. While the
2014 cohort consisted of 5 students, only 4 were eligible to take the CNL exam due to
one student’s delay in completing in the NU 590 Project Seminar course. All 4 takers
passed in 2014 (100%). In 2015, all 4 students took the exam but only 2 passed (50%).
The two who failed received the exact same score of 84, with 88 required to pass the
exam. Both were encouraged to repeat the exam in the near future.
CNL Outcomes Report/Professor Booker/3-2-16
The rating of NE Practice Performance Evaluation used a scale of 1 to 5 with 5 indicating
superior performance. Ratings for the Nurse Educators on the 30 items remained above
the bench mark of 3.0. With only one NE student during this period, analysis of trends is
not possible. All scores were above the benchmark. At this time there are no changes
recommended. Results indicated that the NE student was successful in the advanced
educator role.
NE Competency Outcomes Analysis
December 2014 and December 2015
The rating of NE Practice Performance Evaluation used a scale of 1 to 5 with 5 indicating
superior performance. With only one NE student during this period, analysis of trends is
not possible. All scores were above the benchmark of 3.0. At this time there are no
changes recommended. Results indicated that the NE student was successful in the
advanced educator role.
17
Appendix D
Millikin University School of Nursing MSN Exit Survey
Summary for 2014 – 2015 academic year: MSN graduates (N = 11)
Class Descriptors:
Eleven of fifteen 2014-2015 MSN graduates (73.3%) responded to the on-line
questionnaire.
Three of the eleven respondents were male.
One respondent (9%) was in CNL track and ten (91%) were in the Nurse
Anesthesia track
Ten (91%) were admitted directly to the MSN program and one was admitted first
as a student-at-large.
Nine (81%) identified themselves as white (non-Hispanic/Latino) and one (9%)
identified as black. One student did not respond to the question.
The ages ranged from 28-41; the mean age was 32 years; the median age was 32
and the mode was 32, with 1 student who did not respond.
Asking primarily about professional success:
At the time of the completion of the survey, three graduates (27%) were employed
within the professional field of nursing within their major area.
At the time of the completion of the survey, no graduates were employed within
the professional field of nursing outside of the major area of their MSN.
Five (45%) were currently unemployed but two reported actively interviewing for
new role.
Five (45%) MSN graduates indicated they ultimately planned to earn their
doctoral degree in Nursing; the remaining 55% reported that the MSN was the
final destination degree.
The certifications presently held by the MSN graduates included the following:
BLS (n=1), ACLS (n-1), and PALS (n=1)
Four reported CCRN
The certifications the MSN graduates planned to pursue included the following:
FNP (n=1)
Certified Registered Nurse Anesthetist (=4)
Annual professional salaries were reported as:
Greater than $40,000 but less than or equal to $50,000 0 (0%)
Greater than $50,000 but less than or equal to $60,000 0 (0%)
Greater than $100,000 6 (55%)
No applicable/Chose not to respond 5 (45%)
18
The respondents reported that the percentage that their annual salaries constituted
of their household incomes as follows:
Two (18%): income) makes up 0%- 25 % of their household income.
One (9%) income makes up 26 % - 50 % of their household income.
Two (18%) income makes up 51 % – 75 % of their household income;
Three (27%) income makes up 76% - 100% of their household incomes.
Three respondents (27%) chose not to respond
Asking primarily about professional success:
On a scale from 1 - 5 (with 5 being the highest rating, please respond to the
following):
Total “professional success” indices = 3.76 (2012)
Total “professional success” indices = no data (2011)
Total “professional success” indices = 4.57 (2010)
Total “professional success” indices = 4.04 (2009)
Total “professional success” indices = 3.87 (2008)
2014-1
5
mea
n s
ocr
e
2013-1
4
mea
n s
core
2012
men
sco
re
1 To what degree do you demonstrate leadership that enhances
patient-centered outcomes through management of the care
environment and reliance upon evidence-based nursing
practice?
4.67
4.54
4.00
2 To what degree do you develop advanced nursing knowledge
for quality improvement of patient outcomes in diverse
populations and health care delivery effectiveness through
interdisciplinary collaboration?
4.56
4.46
4.00
3 To what degree do you provide nursing leadership through
the health care delivery system including expanding the
independent role of the nurse, ensuring evidence-based
educational outcomes, engaging in political processes, and
improving access to health care?
4.44
4.31
3.60
4 To what degree do you inform your nursing practice with
research, evidence-based practice, and continuing
professional education?
4.40
4.38
4.00
5 To what degree do you participate in the development of
evidence-based practice or research studies in your practice?
3.5
4.0
3.20
19
Asking primarily about a life of personal meaning and value:
On a scale from 1 - 5 (with 5 being the highest rating, please respond to the
following):
Total “life of personal meaning and value” indices = 4.06
(2012)
Total “life of personal meaning and value” indices = no data
(2011)
Total “life of personal meaning and value” indices = 4.55
(2010)
Total “life of personal meaning and value” indices = 3.80
(2009)
Total “life of personal meaning and value” indices = 4.61
(2008)
2014-1
5
mea
n s
core
2013-1
4
mea
n s
core
2012
mea
n s
core
6 To what degree did the Millikin University School of Nursing
contribute to your development of a personal life of meaning
and value?
3.7
3.0
4.17
7 To what degree did the Millikin University School of Nursing
encourage your involvement in professional and community
activities?
3.45
3.36
3.83
8 To what degree did the Millikin University School of Nursing
guide you to understand and respond to legal/ethical issues in
your professional practice?
3.73
3.86
4.17
Asking primarily about democratic citizenship:
On a scale from 1 - 5 (with 5 being the highest rating, please respond to the
following):
Total “democratic citizenship” indices = 4.05 (2012)
Total “democratic citizenship” indices = no data (2011)
Total “democratic citizenship” indices = 4.50 (2010)
Total “democratic citizenship” indices = 3.76 (2009)
Total “democratic citizenship” indices = 4.50 (2008)
2014-1
5
mea
n s
core
2013-1
4
mea
n s
core
2012
mea
n s
core
9 To what degree did the Millikin University School of Nursing
promote your involvement in patient advocacy?
3.82
4.36
4.50
10 To what degree did the Millikin University School of Nursing
promote your involvement in legislative/campaign activities?
3.36
3.54
3.33
20
11 To what degree did the Millikin University School of Nursing
promote your commitment to the public’s health?
3.27
3.57
4.20
12 To what degree did the Millikin University School of Nursing
promote your involvement in the advancement of professional
nursing (through participation in professional organizations
and leadership roles in your community)?
3.20
3.54
4.17
Asking primarily about program/curriculum:
On a scale from 1 - 5 (with 5 being the highest rating, please respond to the
following):
Programmatic/curricular indices = 4.35 (2012)
Programmatic/curricular indices = no data (2011)
Programmatic/curricular indices = 4.95 (2010)
Programmatic/curricular indices = 4.63 (2009)
Programmatic/curricular indices = 4.73 (2008)
2014-1
5
mea
n s
core
2013-1
4
mea
n s
core
2012 m
ean
score
13 To what degree did the School of Nursing foster the
development of you into a leader committed to advancing
professional nursing excellence?
3.73
3.86
4.00
14 To what degree did the School of Nursing prepare you to be a
nursing leader who integrates knowledge, skills, and values in
your professional practice within a global community?
3.90
3.79
4.50
15 To what degree did the School of Nursing achieve its goal of
making you a life-long learner who is able to actively shape the
future of nursing and health care?
3.73
3.54
4.33
16 To what degree did the School of Nursing prepare you for your
current employment (if not currently employed, for your most
recent employment)?
4.27
3.93
4.50
17 To what degree did the School of Nursing prepare you for
additional formal education?
4.00
3.86
4.60
18 To what degree would you be likely to recommend the Millikin
University School of Nursing to friends or acquaintances?
3.36
3.43
4.17
21
Kindly provide thoughts related to your Millikin University School of Nursing
education which would have helped you better achieve the established student learning
outcomes related to
A. Professional Values: Honoring diversity and human dignity, social
justice, patient and professional autonomy
o Gained a great understanding of this
B. Core Knowledge: Legal and ethical influences, change, health
promotion, risk reduction, health maintenance & restoration, advocacy
(2 respondents)
o Gained a great understanding of this
C. Skills: Nursing process, leadership, communication, resource
management, critical thinking, research, evidence and theory-based
practice
Well advanced with program
We are not allowed to critically think during clinical at DMH
because we are micromanaged by the anesthesiologists and
CRNAs. If you offer your opinion, they spread the word that
you are a problem student.
I feel that every new nurse after graduation does not feel
confident in his/her skills. I am not sure clinical skills could
have been instilled anymore than they had already.
Gained a great understanding of this
Please provide us with the names and telephone contact information of any individuals
you believe would be good candidates for the MSN program.
I wouldn't send anyone to this program. It was insulting
Not sure of anyone at this time
What were the greatest barriers you faced when deciding to attend Millikin University
and/or begin an MSN program?
expensive, long distance from home
TIme management
When I decided to attend, the cost was the greatest barrier.
Giving up employment to attend graduate school full time.
Nothing..it's the only school I applied to and was willing to attend
22
Compiler summary for faculty consideration:
In general, all responses all means and indices are at or above the MSN
benchmark of 3.00. Several items show a downward trend although remain
above the 3.0 benchmark. These include items: #5, #9, #10, #11, and # 12.
The highest mean for the 2014-15 respondents was 4.67 for the professional
success category question “To what degree do you demonstrate leadership that
enhances patient-centered outcomes through management of the care
environment and reliance upon evidence-based nursing practice?
The lowest mean of the 2014-15 was 3.20 for “To what degree did the
Millikin University School of Nursing promote your involvement in the
advancement of professional nursing (through participation in professional
organizations and leadership roles in your community)?”
Concerns were also continued from earlier years relating to financial and work
issues and time commitment.
In general, responses demonstrate that the curriculum does advance the
mission of the University and the School of Nursing with areas of concern
which bear monitoring and discussion in the coming year.
23
Appendix E
MSN Alumni Survey
The School of Nursing graduate alumni survey is administered at 18 - 24 months and
51/2 to 6 years following the graduation. The survey assesses the mission, program
goals, and student learning outcomes. Beginning summer of 2007, the alumni surveys
were piloted electronically for the first time in an effort to increase the participation of
individuals of an internet-savvy generation. The alumni survey request is sent annually
via e-mail by using Alumni & Development-generated e-mail addresses with the
electronic survey link and through printed SON Newsletters with the link to the webpage
with the survey on it.
No responses were obtained from the MSN alumni survey for the third year in a row.
24
Comparative MSN Alumni Surveys
(Results: 2015 back to 2010)
The survey asks alumni about the influence of the Millikin University School of Nursing
upon their professional success, life of personal meaning and value, and democratic
citizenship as well as their perceptions about the program/curriculum. On this scale, 5 is
the highest rating possible.
Professional Success:
2015
2014
2013
2012
n =
1
2011
n =
5
2010
n =
3
Indice: Professional Success
(this is the mean of the following
5 items in total)
-- - -- 3.60 3.52 3.07
1 To what degree do you
demonstrate leadership that
enhances patient-centered
outcomes through management of
the care environment and reliance
upon evidence-based nursing
practice? (2009: To what degree do you demonstrate the
core knowledge, competencies, and values of
professional nursing in your practice?)
-- - -- 4.00 3.80 3.67
2 To what degree do you develop
advanced nursing knowledge for
quality improvement of patient
outcomes in diverse populations
and health care delivery
effectiveness through
interdisciplinary collaboration? (2009: To what degree do you integrate
theoretical knowledge and investigation as the
basis for critical thinking and decision-making
in the planning and provision of evidence-
based nursing practice for diverse populations
in your practice?)
-- - -- 4.00 3.60 3.00
3 To what degree do you provide
nursing leadership through the
health care delivery system
including expanding the
independent role of the nurse,
ensuring evidence-based
-- - -- 5.00 3.00 2.67
25
educational outcomes, engaging in
-political processes, and improving
a-ccess to health care? (2-009: To what degree do you demonstrate a
0c-ommitment to ongoing personal and pr-
ofessional development through formal and -
informal experiences in your practice?)
4 To what degree do you inform your
nursing practice with research,
evidence-based practice, and
continuing professional education?
-- - -- 3.00 4.00 3.67
5 To what degree do you participate
in the development of evidence-
based practice or research studies
in your practice?
-- - -- 2.00 3.20 2.33
Life of personal meaning and value:
2015
2014
2013
2012
n =
1
2011
n =
5
2010
n =
3
Indice: Life of Personal
Meaning and Value (this is
the mean of the following 3
items in total)
-- - -- 5.00 4.07 4.22
1 To what degree did the
Millikin University School of
Nursing contribute to your
development of a personal life
of meaning and value?
-- - -- 5.00 4.00 4.00
2 To what degree did the
Millikin University School of
Nursing encourage your
involvement in professional
and community activities?
-- - -- 5.00 4.40 4.67
3 To what degree did the
Millikin University School of
Nursing guide you to
understand and respond to
legal/ethical issues in your
professional practice?
-- - -- 5.00 3.80 4.00
26
Democratic citizenship:
On a scale from 1 - 5 (with 5 being the highest rating, please respond to the
following):
2015
2014
2013
2012
n =
1
2011
n =
5
2010
n =
3
Indice: Democratic citizenship
(this is the mean of the following 4
items in total)
-- - -- 5.00 3.85 3.92
1 To what degree did the Millikin
University School of Nursing
promote your involvement in patient
advocacy?
-- - -- 5.00 4.60 4.67
2 To what degree did the Millikin
University School of Nursing
promote your involvement in
legislative/campaign activities?
-- - -- 5.00 2.80 2.67
3 To what degree did the Millikin
University School of Nursing
promote your commitment to the
public’s health? (2009: To what degree did the Millikin
University School of Nursing promote the
infusion of public health concepts in your life?)
-- - -- 5.00 4.00 4.00
4 To what degree did the Millikin
University School of Nursing
promote your involvement in the
advancement of professional
nursing (through development of
and participation in research,
participation in professional
organizations, and leadership roles
within the global community)?
-- - -- 5.00 4.00 4.33
27
Program/curriculum:
2015
2014
2013
2012
2011
2010
n =
3
Indice: Program/Curriculum (this
is the mean of the following 6 items
in total)
-- - -- 4.83 4.59 4.72
1 To what degree did the School of
Nursing foster the development of
you into a leader committed to
advancing professional nursing
excellence? (2009: To what degree did the School of Nursing
help to develop within you a commitment to
professional nursing excellence?)
-- - -- 5.00 4.60 4.67
2 To what degree did the School of
Nursing prepare you to be a nursing
leader who integrates knowledge,
skills, and values in your professional
practice within a global community? (2009: To what degree did the School of Nursing
prepare you to synthesize knowledge, skills, and
values for professional practice in a global
community?)
-- - -- 5.00 4.40 4.00
3 To what degree did the School of
Nursing achieve its goal of making
you a life-long learner who is able to
actively shape the future of nursing
and health care? (2009: To what degree did the School of Nursing
prepare you to be a life-long learner able to
envision and shape the future of nursing and
health care?)
-- - -- 5.00 4.40 5.00
4 To what degree did the School of
Nursing prepare you for your current
employment (if not currently
employed, for your most recent
employment)?
-- - -- 4.00 5.00 4.67
5 To what degree did the School of
Nursing prepare you for additional
formal education?
-- - -- 5.00 4.75 5.00
6 To what degree would you be likely
to recommend the Millikin University
School of Nursing to friends or
-- - -- 5.00 4.40 5.00
28
acquaintances?
Comments (1) to the query “Please feel free to share with us any feedback you feel
would be helpful regarding the School of Nursing program and/or curriculum.”
29
Appendix F Millikin University School of Nursing
Employer Survey Results from May, 2015
The School of Nursing faculty determined during the 2008 – 2009 academic year that an
instrument which was more intentional and objective should be used in addition to the valuable,
anecdotal feedback received from the Community Advisory Group. This School of Nursing
Employer Survey was implemented first in May 2009, as was a new mechanism for
administrating it. It was designed to assess employer estimations of our BSN students (1 and 5
years after graduating from the Millikin University nursing program) and of our MSN students.
Beginning 2014, a 1- and 5- year assessment of our MSN graduates will be implemented.
The employer survey was given to all agency representatives at the annual spring Community
Advisory Group meeting. The survey was also mailed to those Community Advisory group
members who were not in attendance at the meeting.
Five representatives responded to the survey within our Community Advisory Group completed
the survey:
The five organizations were: Macon County Health Department, Decatur Public
School District #61, Decatur Memorial Hospital, Memorial Medical Center, St. John’s
Hospital,
In total, they employ a range of 2 to 900 professional registered nurses, although one
respondent did not report the number of RNs employed within their institution.
Of the three Decatur institutions who reported that they employ professional registered
nurses, estimated that 0-6 % of that workforce consisted of graduates from Millikin
University.
Most agencies did not provide percentages of graduates from Millikin University.
30
Employer Surveys Assessment of BSN Millikin Graduates
(May, 2015)
The survey asks employers “To what degree do your Millikin BSN graduates” (BSN graduates
employed in their organization: 1-year and 5-years post-graduation) meet each of the following
criterion.
On this scale, 5 is the highest rating possible. A mean of three is the benchmark.
20
15
20
14
20
13
1 Demonstrate the core knowledge,
competencies, and values of professional
nursing?
1 yr 4.00
(n=6)
4.33
(n=3)
4.50
Demonstrate the core knowledge,
competencies, and values of professional
nursing?
5 yr 5.00
(n=2)
4.67
(n=3)
5.00
2 Integrate theoretical knowledge and
investigation as the basis for critical thinking
and decision-making in the planning and
provision of evidence-based nursing practice
for diverse populations?
1 yr 4.00
(n=6)
3.67
(n=3)
4.17
Integrate theoretical knowledge and
investigation as the basis for critical thinking
and decision-making in the planning and
provision of evidence-based nursing practice
for diverse populations?
5 yr 4.5
(n=2)
4.67
(n=3)
4.75
3 Demonstrate a commitment to ongoing
personal and professional development by
seeking new knowledge and skills through
formal and informal experiences?
1 yr 4.33
(n=6)
4.0
(n=3)
4.33
Demonstrate a commitment to ongoing
personal and professional development by
seeking new knowledge and skills through
formal and informal experiences?
5 yr 4.5
(n=2)
5.0
(n=3)
4.75
4 Use the nursing process to assess, plan,
implement, evaluate, and revise patient care?”
1 yr 3.67
(n=6)
4.67
(n=3)
4.50
Use the nursing process to assess, plan,
implement, evaluate, and revise patient care?”
5 yr 3.5
(n=2)
4.67
(n=3)
4.75
31
20
15
20
14
20
13
5 Communicate, advocate, and collaborate
effectively with diverse patients, families,
peers, and other professionals?
1 yr 4.00
(n=6)
4.0
(n=3)
4.00
Communicate, advocate, and collaborate
effectively with diverse patients, families,
peers, and other professionals?
5 yr 4.5
(n=2)
5.0
(n=3)
4.75
6 New 2012: To what degree do your BSN
graduates participate in activities to improve
patient care delivery and outcomes (e.g.
patient advocacy, policy development,
committee involvement)?
(Previously asked: “Effectively use
knowledge of social, ethical, and political
issues?”)
1 yr 3.83
(n=6)
4.0
(n=3)
3.80
New 2012: To what degree do your BSN
graduates participate in activities to improve
patient care delivery and outcomes (e.g.
patient advocacy, policy development,
committee involvement)?
(Previously asked: “Effectively use
knowledge of social, ethical, and political
issues?”)
5 yr 4.5
(n=2)
5.0
(n=3)
4.00
7 Demonstrate leadership skills and
accountability?
1 yr 3.5
(n=6)
4.0
(n=3)
4.17
Demonstrate leadership skills and
accountability?
5 yr 4.5
(n=2)
4.67
(n=3)
4.75
8 Participate in the development and use of
evidence-based practice or research studies?
1 yr 3.17
(n=6)
3.67
(n=3)
3.50
Participate in the development and use of
evidence-based practice or research studies?
5 yr 4.00
(n=2)
4.67
(n=3)
4.00
9 Demonstrate proficiency in basic technical
nursing skills?
1 yr 4.2
(n=5)
4.67
(n=3)
4.50
Demonstrate proficiency in basic technical
nursing skills?
5 yr 4.5
(n=2)
4.67
(n=3)
5.00
32
Employer Surveys Assessment of MSN Millikin Graduates
(May, 2014)
The survey asks employers “To what degree do your Millikin MSN graduates …” (MSN
graduates employed in their organization). Beginning in 2014, we will assess both 1-year and 5-
years post-graduation.
On this scale, 5 is the highest rating possible. A mean of three is the benchmark.
20
15
20
14
20
13
10 Demonstrate leadership that enhances patient
centered outcomes through management of
the care environment and evidence-based
practice?
1 yr 4.4
(n=5)
3.37
(n=3)
5.00
Demonstrate leadership that enhances patient
centered outcomes through management of
the care environment and evidence-based
practice?
5 yr 4.0
(n=1)
4
(n=1)
n/a
11 Demonstrate advanced nursing knowledge
used for quality improvement of patient
outcomes in diverse populations and health
care delivery effectiveness through
interdisciplinary teams?
1 yr 4.00
(n=5)
3.67
(n=3)
5.00
Demonstrate advanced nursing knowledge
used for quality improvement of patient
outcomes in diverse populations and health
care delivery effectiveness through
interdisciplinary teams?
5 yr 4.00
(n=1)
4.0
(n=1)
n/a
12 Provide nursing leadership through the health
care delivery system by expanding the
independent role of the nurse?
1 yr 3.75
(n=4)
3.67
(n=3)
5.00
Provide nursing leadership through the health
care delivery system by expanding the
independent role of the nurse?
5 yr 4.00
(n=1)
5.0
(n=1)
n/a
13 Provide nursing leadership through the health
care delivery system by ensuring evidence-
based educational and/or patient outcomes?
1 yr 3.8
(n=5)
3.67
(n=3)
5.00
Provide nursing leadership through the health
care delivery system by ensuring evidence-
based educational and/or patient outcomes?
5 yr 4
(n=1)
5.0
(n=1)
n/a
33
20
15
20
14
20
13
14 Provide nursing leadership through the health
care delivery system by engaging in political
processes and improving access to health
care?
1 yr 3.0
(n=4)
3.0
(n=3)
4.00
Provide nursing leadership through the health
care delivery system by engaging in political
processes and improving access to health
care?
5 yr 3.0
(n=1)
4.0
(n=1)
n/a
15 Develop or participate in research studies that
effectively add to the body of evidence-based
nursing knowledge?
1 yr 2.75
(n=4)
3.5
(n=3)
4.33
Develop or participate in research studies that
effectively add to the body of evidence-based
nursing knowledge?
5 yr 2.0
(n=1)
2
(n=1)
n/a
16 Respond to and promote understanding of
legal/ethical issues in professional practice?
1 yr 3.2
(n=5)
3.33
(n=3)
5.00
Respond to and promote understanding of
legal/ethical issues in professional practice?
5 yr 4.0
(n=1)
4.0
(n=1)
n/a
17 Involve themselves in the advancement of
professional nursing (through development of
and participation in research, participation in
professional organizations, and leadership
roles within the global community)?
1 yr 3.2
(n=5)
4.5
(n=3)
5.00
Involve themselves in the advancement of
professional nursing (through development of
and participation in research, participation in
professional organizations, and leadership
roles within the global community)?
5 yr 3.0
(n=1)
5.0
(n=1)
n/a
18 Integrate knowledge, skills, and values in
their professional practice and show
commitment to life-long learning to actively
shape the future of nursing and health care.
1 yr 4.0
(n=5)
4.0
(n=3)
5.00
Integrate knowledge, skills, and values in
their professional practice and show
commitment to life-long learning to actively
shape the future of nursing and health care.
5 yr 4.0
(n=1)
5.0
(n=1)
n/a
34
Employer Surveys Assessment of
“General Millikin Nursing Graduate Items”
(May, 2014)
The survey asks employers “To what degree do you …” to the following two items.
On this scale, 5 is the highest rating possible. A mean of three is the benchmark.
20
15
20
14
20
13
19 Do you feel Millikin University School of
Nursing graduates are prepared for professional
practice?
4.57
(n=7)
4.6
(n=5)
4.63
20 Are you satisfied with the educational
preparation of Millikin University School of
Nursing graduates?
4.71
(n=7)
4.6
(n=5)
4.50
Kindly provide thoughts related to your Millikin University School of Nursing graduates in
regard to:
D. Professional Values: Honoring diversity and human dignity, social justice,
patient and professional autonomy
All of the students have shown willingness to learn while working with a diverse population.
Need renewal emphasis on caring theory-any practices to coincide with DMH implementation of relationship based care.
Excellent
Accepting, non-judgemental, ability to role model to others honoring differences of individuals.
E. Core Knowledge: Legal and ethical influences, change, health promotion,
risk reduction, health maintenance & restoration, advocacy
Excellent
35
C. Skills: Nursing process, leadership, communication, resource management,
critical thinking, research, evidence and theory-based practice
Continued work on priority setting for BSN students as well as critical thinking in crisis situations.
Excellent – a 2012 graduate is now the chair of our Unit Based Council. She also assumes duties as charge nurse. A quiet, thoughtful, competent leader.
Please feel free to add any other comments suggestions:
Our MSN grad was well prepared for professional practice.
Rose has been a wonderful addition to our staff in the Nursing/Level II. She is eager to learn. She has great critical thinking skills which is so necessary for our newborn resuscitations.
Compiler Summary for SON faculty consideration: BSN Results
All BSN means are at 3.00 or above, well exceeding the SON benchmark of 3.00.
Except for item #3, the means increased from the Year 1 experience to the Year 5 experience for
the BSN graduates. Based on results, three areas for consideration as areas of improvment are the
following items:
#4 use of the nursing process; # 7 demonstration of leadership skills and accountability; and
#8 participation in development and use of evidence based practice and research.
One mean score dropped significantly in the BSN for both 1-year and 5-year post graduation,
but remained above the 3.0 benchmark.
2015 2014 2013
Two mean scores dropped significantly in the BSN for 1 year post graduation but remained above the 3.0 benchmark. 2015 2014 2013
7 Demonstrate leadership skills and
accountability?
1 yr 3.5
(n=6)
4.0
(n=3)
4.17
8 Participate in the development and use of
evidence-based practice or research studies?
1 yr 3.17
(n=6)
3.67
(n=3)
3.50
4 Use the nursing process to assess, plan,
implement, evaluate, and revise patient care?”
1 yr 3.67
(n=6)
4.67
(n=3)
4.50
Use the nursing process to assess, plan,
implement, evaluate, and revise patient care?”
5 yr 3.5
(n=2)
4.67
(n=3)
4.75
36
Compiler Summary for SON faculty consideration: MSN Results
All but one MSN means are at 3.00 or above, exceeding the SON benchmark of 3.00. The
number of respondents to the survey was low, so results should be evaluated with caution.
Items for consideration as areas of needed improvement are: #13, #15, and #17
One mean score increased significantly in the MSN for 1 year post graduation
2015 2014 2013
10 Demonstrate leadership that enhances patient
centered outcomes through management of
the care environment and evidence-based
practice?
1 yr 4.4
(n=5)
3.37
(n=3)
5.00
One mean fell below 3.00 in the MSN, 1- and 5-year post graduation area; only one
participant responded to this question for 5-year post graduation, so results should be
evaluated with caution.
2015 2014 2013
15 Develop or participate in research studies that
effectively add to the body of evidence-based
nursing knowledge?
1 yr 2.75
(n=4)
3.5
(n=3)
4.33
Develop or participate in research studies that
effectively add to the body of evidence-based
nursing knowledge?
5 yr 2.0
(n=1)
2
(n=1)
n/a
One mean score dropped significantly for both 1- and 5 year post graduation, however, it did fall
at 3.0 benchmark or above.
2015 2014 2013
17 Involve themselves in the advancement of
professional nursing (through development of
and participation in research, participation in
professional organizations, and leadership
roles within the global community)?
1 yr 3.2
(n=5)
4.5
(n=3)
5.00
Involve themselves in the advancement of
professional nursing (through development of
and participation in research, participation in
professional organizations, and leadership
roles within the global community)?
5 yr 3.0
(n=1)
5.0
(n=1)
n/a
One mean score dropped significantly for 5-year post graduation, however, there was only one
respondent for this question
13 Provide nursing leadership through the health
care delivery system by ensuring evidence-
based educational and/or patient outcomes?
5 yr 4
(n=1)
5.0
(n=1)
n/a
37
Anecdotal notes reveal strong professional values, core knowledge, and skills in the
curriculum.
The employer summaries reveal a curriculum which advances the mission of the University
and the School of Nursing as well as the SON program goals.
Responses demonstrate that graduates accomplish the expected student outcomes of the
School of Nursing and provide a valuable professional in the workplace.
38
Appendix G
MILLIKIN UNIVERSITY
School of Nursing
Evaluation of Clinical Agency
2014-2015
N = 14
Name of Agency _________________________________________________________
Course Number ________________________________Faculty ____________
Date Evaluated _________________________________
Please rate each of the following items as follows:
5 = strongly agree 4 = agree 3 = neutral
2 = disagree 1 = strongly disagree
2011/
2012
Aver
age
2012/
2013
Aver
age
2013/
2014
Aver
age
2014/
2015
Aver
age
I. Demonstrate core knowledge, competencies, and values of
professional
nursing. The agency provides opportunities for students to:
1. provide care along a continuum including health promotion,
risk reduction, and disease prevention, illness/disease
management by using ethical decision making
4.70 4.62 4.80 4.78
2. develop skills in communication and collaboration 4.57 4.68 4.55 4.71
3. deliver and manage care to patients requiring a variety of services 4.68 4.56 4.88 4.92
4. develop technical skills including case management and
management of
resources
4.25 4.12 3.72 4.5
II. Integrate theoretical knowledge and investigation as the basis for
critical thinking and decision making in the planning and provision
of
evidence-based nursing practice for diverse populations. In
addition,
the agency provides opportunities for students to -
5. provide care for diverse ages, ethnicity, and health states 4.60 4.50 4.55 4.85
6. manage and critically analyze health related data 4.38 4.38 4.44 4.07
7. apply information and health care technology in providing care 4.42 4.62 4.38 4.64
8. integrate nursing research in providing care 4.00 4.00 3.63 3.92
III. Demonstrates a commitment to ongoing personal and professional
development through formal and informal experiences.
Furthermore,
the agency provides opportunities for students to -
9. develop management and delegation skills with peers and others 4.20 4.28* 4.13 4.14
10. observe nurses who serve as role models in providing evidence-
based
4.26 4.56 4.00 3.92
39
care
11. participate in an environment demonstrating professional values
(altruism, autonomy, human dignity, integrity, social justice)
4.57 4.75 4.83 4.5
Summary Comments
N=14
St. Mary’s Hospital-5 units, 6 courses (2 undergraduate & 4 graduate) & 3 faculty.
Maternal-Newborn (NU 400 & NU 531—S. Jesek-Hale
St. Mary’s Pre-Natal Clinic (NU 531—S. Jesek-Hale
6th floor CVU (NU 543---K Booker)
ICU (NU546—-K. Booker)
Behavioral Health Unit (NU 410—P. Laskowski
Decatur Memorial Hospital-2 unit 2 courses (1 undergraduate & 1 graduate) &3
faculty
Introductory Practicum Nursing (NU 202---G. Canny)
Introductory Practicum Nursing (NU 202---K. Pritts)
Nurse Educator Residency (NU 575---M.J. Linton)
St. John’s Children’s Hospital-1 unit 2 courses (1 undergraduate) & 1 faculty
Pediatric Unit (NU 400---V. Caldwell))
Hickory Point Christian Village-1 unit, 1 course (1 undergraduate) & 1 faculty
Introductory Practicum Nursing (NU 202---B. Connelley)
Community Health Improvement Center (soon to be)
Wabash Crossings Health Center—1 unit, 1 course (1 undergraduate) & 1 faculty
Community Health Nursing (NU 430---J. Carter)
Macon Resources-1 unit, 3 courses (1 undergraduate & 2 graduate) & 1 faculty
Mental Health-Mental Illness (NU 410, NU 525 & 534---S. Samuelson)
Written Comments
St. Mary’s
Maternal Newborn Unit—very good census, variety of patient experiences with
supportive staff.
Behavioral Health Unit—although management delegation of skills is not major focus
in NU 410, the students could have some opportunities in this area.
CVU-6th Floor-Very strong teamwork & willingness to work with students.
ICU—excellent opportunities to deliver and manage care
Decatur Memorial Hospital
4100-Good for fundamentals clinicals with solid experience with disease states that are
prevalent in US.
40
St. John’s Children’s Hospital-
Peds Unit-Staff are very welcoming to the students. The staff ae willing to take time to
explain and teach our students.
Community Health Improvement Center-
The clinical setting provides collaborative opportunities for students with MD’s, Mid-
level providers, nutritionists, counselors, insurance companies, and resources in the community.
Students have the opportunity to manage resources. Evidence based strategies designed to
improve care (e.g.-management of chronic pain, non-emergent use of services) are engaged by
students with an emphasis on the health system effects and strategies.
Macon Resources-NU 410-Thje range of client diversity provides a rich clinical experience.
Excellent interdisciplinary collaboration. NU 525 & 534—Dementia assessment project allowed
students to work through the process of institutional change. Excellent interdisciplinary
collaboration.
Hickory Point Christian Village---No written comments.
Sjh:9/18/15
41
Appendix H
School of Nursing
Graduate Educational Benchmarking (EBI) Exit Assessment
The EBI Exit Assessment is survey which measures graduating students’ satisfaction
with their nursing program. The survey is intended to be diagnostic and provides three
types of analysis: self-assessment, comparative assessment, and continuous assessment.
At Millikin University (MU), the survey is completed every two years by graduating
graduate nursing students. In regards to the comparative assessment, the study data
compared MU School of Nursing to a select 6 comparison groups who are chosen by the
Director of the School of Nursing. Additional comparison is made with 4 institutions of
MU’s Carnegie class as well as all 165 participating institutions.
The Survey consists of 23 Factors (statistical groupings of questions):
FACTOR 1 Quality of Faculty and Instruction
FACTOR 2 Quality and Availability of Curriculum
FACTOR 3 Administration and Academic Advising
FACTOR 4 Quality of Support Services
FACTOR 5 Sciences and Humanities
FACTOR 6 Leadership Skills
FACTOR 7 Quality Improvement and Safety
FACTOR 8 Research
FACTOR 9 Healthcare Technologies
FACTOR 10 Policy and Advocacy
FACTOR 11 Interprofessional Teamwork
FACTOR 12 Prevention and Population Care
FACTOR 13 Evidence-Based Knowledge
FACTOR 14 Advanced Health Assessment
FACTOR 15 Differentiation of Findings
FACTOR 16 Acute and Chronic Conditions
FACTOR 17 Prescription Drugs
FACTOR 18 Patient Care
FACTOR 19 Course Work
FACTOR 20 Clinical Laboratory Procedures
FACTOR 21 Clinical Epidemiological Principles
FACTOR 22 Overall Satisfaction
FACTOR 23 Overall Learning
In the 2015 survey, 15 surveys were attempted and 15 surveys were returned for an
overall response rate of 100%. Of the 15 surveys returned, all were Full Time Graduate
Students.
42
Self-Assessment: MU Major Indicators of Performance 2015
Satisfaction, Learning and Overall
The Overall factor is a combination of Satisfaction and Learning, and provides a measure
of the overall student experience. The dependent variable, Overall Program effectiveness,
acts as the proxy for the indicator and is composed of questions from the dependent
variables in Satisfaction and Learning. Ultimately, the student experience is a balance
between customer satisfaction and student learning, thus understanding the predictors of
Overall Program Effectiveness allows allocation of resources to the area(s) that will most
benefit students.
Scale for Factor Performance: Extremely poor: mean <1.5 to Superior: mean > 6.5.
The goal value, set by Skyfactor, is a value of 5.50 on a 7-point scale or a value of 75%
on the performance scale. Different performance indicators are given based on its
relationship with the goal. A indicates that the goal was met. An ! indicates the goal is
within reach. An X indicates the performance is “well below goal”.
SATISFACTION
Factor 22 Overall Satisfaction: Mean3.80, SD 1.84, Performance: 46.7%
Comparative Analysis
In Overall Satisfaction, we are statistically lower in performance than all of our external
benchmarking groups (Select 6, Carnegie Class, and All Institutions).
Contributing Factors
Predicting Factor Ranking Contribution Mean SD Performance of
Factor
F3: Administrative and
Academic Advising
1st Predictor 74% 4.67 1.20 61.2% X
Non Predicting Factors Ranking Contribution Mean SD Performance of
Factor
Quality and Availability of
Curriculum
Not a
Predictor
0%
5.28
1.13
71.3% !
Quality of Support Services Not a
Predictor
0%
5.13
1.36
68.8% X
Quality of Faculty and
Instruction
Not a
Predictor
0%
4.71
1.32
61.8% X
Factor 3 Administration and Academic Advising X (“Well below goal”)
Satisfaction with:
Q048 Availability of courses! Mean
5.31
SD
1.64
Performance
71.8%
Q041 Faculty academic advising! Mean
5.21
SD
Performance
70.2%
43
1.42
Q042 Non-faculty academic advising! Mean
5.20
SD
1.33
Performance
70.0%
Q047 Responsiveness of the program administration to student
concerns X
Mean
3.47
SD
1.75
Performance
41.2%
Factor 4 Quality of Support Services X (“Well below goal”)
Satisfaction with:
Q043 Classroom facilities! Mean
5.33
SD
1.30
Performance
72.2%
Q045 Access to medical computer technology! Mean
5.33
SD
1.45
Performance
72.2%
Q046 Training to use medical computer technology X Mean
4.73
SD
1.88
Performance
62.2%
Factor 1 Quality of Faculty and Instruction X (“Well below goal”)
Satisfaction with:
Q034 // Relate concepts to clinical situations X
Mean
5.13
SD
1.50
Performance
68.8%
Q036 // Engage students in discussions X
Mean
5.13
SD
1.71
Performance
68.8%
Q040 // Act as effective role models X
Mean
5.07
SD
1.71
Performance
67.8%
Q028 // Accessibility of faculty outside of class X Mean
5.07
SD
1.39
Performance
67.8%
Q039 // Interact with students one-on-one X
Mean
4.80
SD
1.64
Performance
63.3%
Q027 // Faculty oversight of clinical experiences X Mean
4.73
SD
1.73
Performance
62.2%
Q035 // Draw on experience of students X
Mean
4.71
SD
1.62
Performance
61.8%
Q026 // Faculty oversight of classroom experiences X
Mean
4.53
SD
1.63
Performance
58.8%
Q037 // Lecture effectively X
Mean
4.00
SD
1.67
Performance
50.0%
44
Q032 // Responsiveness of faculty to your concerns X
Mean
3.73
SD
1.95
Performance
45.5%
LEARNING
Factor 23 Overall Learning Mean 5.62, SD 1.10 Performance: 77%
Comparative Analysis
In Overall Satisfaction, we are statistically equal in performance with all of our external
benchmarking groups (Select 6, Carnegie Class, and All Institutions).
Contributing Factors
Predicting Factor Ranking Contribution Mean SD Performance of
Factor
NONE
Non Predicting Factors Ranking Contribution Mean SD Performance of
Factor
NONE
OVERALL
Factor 24 Overall Program Effectiveness Mean 4.80 X, SD 1.31
Performance: 63.3%
Comparative Analysis
In Overall Program Effectiveness, we are statistically lower in performance than all of our
external benchmarking groups (Select 6, Carnegie Class, and All Institutions).
Contributing Factors
Predicting Factor Ranking Contribution Mean SD Performance of
Factor
NONE
Non Predicting Factors Ranking Contribution Mean SD Performance of
Factor
NONE
EBI Millikin Factor Trend Data (^ , = above, equal to comparison groups. X “well below
goal”).
Factor 2009
Mean
2013
Mean
2015
Mean
FACTOR 1 Quality of Faculty and Instruction
6.42^ 6.37^ 4.71X
FACTOR 2 Quality and Availability of
Curriculum
6.24^ 6.31^ 5.28
FACTOR 3 Administration and Academic
Advising
6.26^ 5.71^ 4.67X
45
FACTOR 4 Quality of Support Services
6.06= 5.82= 5.13X
FACTOR 5 Sciences and Humanities
- - 5.89
FACTOR 6 Leadership Skills
- - 5.41
FACTOR 7 Quality Improvement and Safety
- - 4.93X
FACTOR 8 Research
- - 5.36
FACTOR 9 Healthcare Technologies
- - 5.30
FACTOR 10 Policy and Advocacy
- - 5.21
FACTOR 11 Interprofessional Teamwork
- - 5.42
FACTOR 12 Prevention and Population Care
- - 5.39
FACTOR 13 Evidence-Based Knowledge
- - 5.18X
FACTOR 14 Advanced Health Assessment
- - 5.36
FACTOR 15 Differentiation of Findings
- - 5.60
FACTOR 16 Acute and Chronic Conditions
- - 5.74
FACTOR 17 Prescription Drugs
- - 5.84
FACTOR 18 Patient Care
- - 5.32
FACTOR 19 Course Work
- - 4.52X
FACTOR 20 Clinical Laboratory Procedures
- - 4.05X
FACTOR 21 Clinical Epidemiological Principles
- - 4.73X
FACTOR 22 Overall Satisfaction
5.50^ 5.86^ 3.80X
FACTOR 23 Overall Learning
- 6.12= 5.62
EBI Performance Description:
Superior: >6.5
Excellent: 5.5-6.5
Good: 4.5-5.5
Fair: 3.5-4.5
Poor: 2.5-3.5
Very Poor: 1.5-2.5
Extremely Poor: <1.5
46
All Factors by Performance
X indicates “well below goal”
Highlighted yellow are issues relating to the identified indicators.
Highlighted green are issues with a mean of 4.00 and below.
Select 6 Comparison Group Carnegie Class Data (4 Institutions) All Participating Institutions
(165 Institutions)
Factor MU
Ranking
Within 7
Institutions
MU Ranking
within 4
Carnegie
Class
Institutions
MU Ranking
with All 165
Institutions
FACTOR 1 Quality of Faculty and Instruction
How satisfied are you with:
Q026 Faculty oversight of classroom experiences X
Q027 Faculty oversight of clinical experiences X
Q028 Accessibility of faculty outside of class X
Q032 Responsiveness of faculty to your concerns X
Satisfaction with the faculty's ability to:
Q034 Relate concepts to clinical situations X
Q036 Engage students in discussions X
Q040 Act as effective role models X
Q039 Interact with students one-on-one X
Q027 Faculty oversight of clinical experiences X
Q035 Draw on experience of students X
Q037 Lecture effectively X
7 4 153/159
FACTOR 2 Quality and Availability of Curriculum 7 3 149/159
How satisfied are you with the faculty’s ability to?
Q038 Effectively sequence course curriculum X
FACTOR 3 Administration and Academic Advising 7 4 148/149
Satisfaction with:
Q047 Responsiveness of the program administration to
student concerns X
FACTOR 4 Quality of Support Services 6 4 135/158
Satisfaction with:
Q046 Training to use medical computer technology X
FACTOR 5 Sciences and Humanities
To what degree did the MSN program prepare you to
integrate scientific findings from the following in order to
support continual improvement of nursing care across
diverse settings:
Q053 Quality improvement X
Q050 Biopsychosocial fields X
Q054 Organizational sciences X
Q052 Public health X
Q051 Genetics X
7 4 145/153
FACTOR 6 Leadership Skills 7 3 144/154
To what degree did the program enhance leadership skills
that:
47
Q060 Promote a systems perspective X
FACTOR 7 Quality Improvement and Safety
Regarding quality improvement and safety, to what degree
did the MSN program enhance your ability to:
Q061 Use appropriate methods to measure quality X
Q062 Use appropriate tools to measure quality X
Q063 Apply performance measures to quality improvement
X Q064 Apply standards related to quality improvement X
Q065 Apply quality principles within an organization X
7 4 143/154
FACTOR 8 Research 7 3 135/154
To what degree did the program enhance your ability to:
Q068 Work as a change agent X
FACTOR 9 Healthcare Technologies 7 3 127/154
FACTOR 10 Policy and Advocacy
Q075 Employ advocacy strategies to influence health and
health care X
Q074 Intervene at the system level through the policy
development process X
7 4 142/154
FACTOR 11 Inter-professional Teamwork 7 3 135/154
FACTOR 12 Prevention and Population Care 7 4 141/154
FACTOR 13 Evidence-Based Knowledge 7 4 150/154
To what degree did the MSN program enhance your ability
to use:
Q083 Knowledge of illness and disease management to
provide evidence-based care X
Q084Advanced knowledge of environmental and
population characteristics to
improve health care X
FACTOR 14 Advanced Health Assessment 6/6 NR 113/118
To what degree did your didactic and clinical courses
prepare you in the following content areas?
Q107 Performing physical exam X
FACTOR 15 Differentiation of Findings 4/6 NR 68/118
FACTOR 16 Acute and Chronic Conditions 4/6 NR 79/118
FACTOR 17 Prescription Drugs 2/6 NR 32/118
FACTOR 18 Patient Care
To what degree did your didactic and clinical courses
prepare you in the following content areas?
Q142 Evidence-based practice (application of research and
scientific evidence into
clinical practice) X
Q121 Ability to identify signs and symptoms of common
emotional illnesses X
Q122 Recognize the importance of the provision of comfort
care to the dying as an
integral component of care X
6/6 NR 107/118
FACTOR 19 Course Work 6/6 NR 99/118
48
To what degree did your didactic and clinical courses
prepare you in the following content areas?
Q128 Interdisciplinary team concepts X
Q129 Understanding complementary and alternative
modalities (the role in the
patient management plan) X
Q127 Principles of immunology X
Q130 Understanding the International Classification of
Diseases Procedural and
Diagnostic Coding and current procedural terminology X
Q126 Role of genetics in clinical care X
Q125 Principles of genetics X
FACTOR 20 Clinical Laboratory Procedures
To what degree did your didactic and clinical courses
prepare you in the following content areas?
Q132 Performing procedures X
Q133 Interpreting common screening and diagnostic tests
X Q131 Ordering procedures X
Q134 EKG interpretation X
Q136 X-ray interpretation X
Q135 Suturing X
6/6 NR 99/117
FACTOR 21 Clinical Epidemiological Principles
To what degree did your didactic and clinical courses
prepare you in the following content areas?
Q137 Recognizing populations at risk X
Q139 Understanding effective prevention and intervention
X Q138 Understanding the effectiveness of prevention and
intervention X
6/6 NR 117/117
FACTOR 22 Overall Satisfaction
Regarding your experience at the MSN program, to what
degree:
Q094 Did the nursing school provide a positive academic
experience? X
Q093 Would you to recommend this master's program to a
close friend? X
7/7 4/4 156/158
FACTOR 23 Overall Learning 6/7 3/4 136/158
Narrative Summary
Self and Comparative Assessment:
The indicators for the 2014-2015 EBI are “Satisfaction”, “Learning” and “Overall”. The
“Satisfaction” indicator is a collection of factors that measures satisfaction on areas such as
services, programming, or facilities. The dependent variable, within this indicator, is “Overall
Satisfaction”. It acts as a proxy for the indicator. The “Learning” indicator is a collection of
factors that measure student learning outcomes. The dependent variable, within this indicator, is
“Overall Learning”. It acts as a proxy for the indicator. The “Overall” factor is a combination of
49
“Satisfaction” and “Learning”, and provides a measure of the overall student experience. The
dependent variable, “Overall Program Effectiveness”, acts as the proxy for the indicator and is
composed of questions from the dependent variables in “Satisfaction” and “Learning”.
Ultimately, the student experience is a balance between customer satisfaction and student
learning, thus understanding the predictors of “Overall Program Effectiveness” allows allocation
of resources to the area(s) that will most benefit students. The Scale for factor performance in this
year’s assessment ranges as follows: Extremely poor: mean <1.5 to Superior: mean > 6.5. The
goal value, set by Skyfactor, is a value of 5.50 on a 7-point scale or a value of 75% on the
performance scale. Different performance indicators are given based on the relationship with the
goal value.
“Overall Satisfaction” demonstrated a sharp downward trend from 81.1%, mean of 5.86 (above
comparison groups) in 2013 to 46.7%, mean of 3.80 in 2015. From 2009 to 2013, this indicator
demonstrated a small but steady upward trend from 75%, mean of 5.50 (above comparison
groups) in 2009 to 81.1%, mean of 5.86 (above comparison groups in 2013. The predicting factor
“Administrative and Academic Advising” demonstrated a similar downward trend from 78.5%,
mean of 5.71 (above comparison groups) in 2013 to 61.1%, mean of 4.67 in 2015. From 2009 to
2013, this factor demonstrated a small but steady downward trend from 87.6%, mean of 6.26
(above comparison groups) in 2009 to 78.5%, mean of 5.71 (above comparison groups) in 2013.
“Overall Learning” demonstrated a downward trend from 85.4%, mean of 6.12 (equal to
comparison groups) in 2013 to 77%, mean of 5.62 in 2015. There are no predicting factors
identified.
“Overall Program Effectiveness” demonstrated a sharp downward trend from 82%, mean of 5.92
(above comparison groups) in 2013 to 63.3%, mean of 4.80 (above comparison groups) in 2015.
From 2009 to 2013, there was a steady upward trend from 72.9%, mean of 5.38 (equal to
comparison groups) in 2009 to 82%, mean of 5.92 (above comparison groups) in 2013. There are
no predicting factors identified.
The predicting and non-predicting factors of for “Overall Satisfaction” that were identified as
“well below goal” (Administrative and Academic Advising, Quality of Support Services, Quality
of Faculty and Instruction) were analyzed in terms of the specific questions for those factor, in an
effort to determine specific items where the program is clearly “well below goal” as per
SkyFactor. Under the Administrative and Academic Advising factor, item Question 047
“Responsiveness of the program administration to student concerns”, demonstrated a mean of
3.47 with a performance percentage of 41.2% and was identified by SkyFactor as “well below
goal”. Under the Quality of Support Services factor, item Question 046 “Training to use medical
computer technology” demonstrated a mean of 4.73 with a performance percentage of 62.2% and
was identified by SkyFactor as “well below goal”.
Finally, Under the factor Quality of Faculty and Instruction, several items were identified as “well
below goal”. Two items with a mean of 4.00 or below were Question 037 “Lecture effectively”
(mean 4.0, performance percentage 50.0%) and Question 032 “Responsiveness of faculty to your
concerns” (mean 3.73, performance percentage of 45.5%). These three factors (Administrative
and Academic Advising, Quality of Support Services, Quality of Faculty and Instruction) have all
demonstrated downward trends from 2009-2015 and as stated above, they comprise the predictive
and non-predictive factors of “Overall Satisfaction”.
In further assessment of the trend data, factors for which we do not have previous year
comparison, but that SkyFactor has identified as “well below goal” include FACTOR 7 Quality
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Improvement and Safety, FACTOR 13 Evidence-Based Knowledge, FACTOR 19 Course
Work, FACTOR 20 Clinical Laboratory Procedures, and FACTOR 21 Clinical
Epidemiological Principles.
In analysis of specific issues under those factors, it is only under FACTOR 20 Clinical
Laboratory Procedures that we demonstrate responses of 4.0 or below:
“To what degree did your didactic and clinical courses prepare you in the following content
areas?”
Q136 X-ray interpretation X
Q135 Suturing X
Comparative Assessment and Summary:
From the 2014-15 EBI data, for the indicator areas of Overall Satisfaction, Overall Learning and
Overall Program Effectiveness, we are statistically lower in performance than all of our external
benchmarking groups (Select 6, Carnegie Group, and All Other Institutions). These areas all
demonstrated serious downward trends from previous years in which we were above or equal to
our comparative groups.
In the overall analysis from these 2014-15 data, “responsive” of both administration and faculty
to student needs and concerns, “feedback” from faculty and “effective” teaching, are identified as
serious problem areas for our attention, consideration, and improvement.
Faculty Action at GSC meeting November, 2015:
It is recommended that the committee engage in discussion regarding issues of responsiveness
and feedback to graduate students. Further, it is recommended that the committee discuss best
practices in graduate level teaching methods to identify areas where we can improve the quality
of and demonstrate consistency across our graduate courses.
Respectfully submitted,
Marcena L. Gabrielson
October 27, 2015