Mini Action Guide to Emotional Intelligence for Directories

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    The Mini Action

    Guide to

    EmotionalIntelligence

    6 proven ways emotional

    intelligence will improve

    your health, bank balanceand relationships TODAY

    By David Hawkins

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    Copyright 2010 www.emotionali.com All Rights Reserved

    2Introduction to Emotional Intelligence

    What you will learn in this book...

    ContentsChapter1. Influence Your Mind: The Foundations of Emotional Intelligence ..................................... 8

    Chapter3. Me & Myself: How to Handle Your Emotions When Youre Under Stress ...................... 17

    Chapter4. Tricks of the Trade: Simple Tricks That Will Give You E.I Now ..................................... 26

    Chapter7. Gimme, Now: Powerful Ideas to Leverage Your E.I......................................................... 29

    Chapter10. Do you feel successful? The Secret to High Performance .............................................. 32

    Chapter17. The Ignition System My Philosophy ......................................................................... 42

    **THIS EBOOK IS BROUGHT TO YOU BY

    EMOTIONALI.COM--- To sign up for more information visit

    www.emotionali.com

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    3Introduction to Emotional Intelligence

    A wise woman who was travelling in the mountains found a precious stone

    in a stream. The next day she met another traveller who was hungry, and the

    wise woman opened her bag to share her food. The hungry traveller saw the

    precious stone and asked the woman to give it to him. She did so withouthesitation. The traveller left, rejoicing in his good fortune. He knew the

    stone was worth enough to give him security for a lifetime.

    But, a few days later, he came back to return the stone to the wise woman.

    I've been thinking, he said. I know how valuable this stone is, but I give it

    back in the hope that you can give me something even more precious. Give

    me what you have within you that enabled you to give me this stone.

    Sometimes it's not the wealth you have, but what's inside you that others

    need.

    Anonymous

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    4Introduction to Emotional Intelligence

    ForewordBecoming emotionally intelligent is the most organic and healthy way to maintain a

    healthy mind. It saves you time and money and ensures successful relationships. But

    enough of that...

    Books on emotional intelligence are gaining in popularity but they all share one trait:

    Theyre interesting but not actionable! I have written this action guide to set things

    straight, and so I have leaned heavily on making each step of the way as actionable

    for you as possible.

    In this mini eBook Im going to give you 6

    chapters from my popular eBook, The Action

    Guide to Emotional Intelligence. With this snippet

    youll be able to bring emotional intelligence into

    your life today.

    I hope you enjoy this book as much as I have

    enjoyed writing it.

    Best regards,

    David Hawkins www.emotionali.com

    The Basics:

    EQ Emotional Quotient (Emotional Intelligence) IQ Intelligence Quotient (Mental Intelligence) E.I Emotional Intelligence

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    5Introduction to Emotional Intelligence

    Welcome

    To get the most out of this eBook I suggest you print

    it off and find a comfortable place to sit where you wont

    be interrupted -- even better, find a highlighter to use.

    With the information overload on the internet now, I want to thank you for taking the

    time to download this eBook. And with that, Id rather not waste your time.

    In developed countries today, people rarely find life physically

    hard, they find life mentally hard -- it neednt be so hard

    Im going to jump straight into it without introducing myself as Ive weaved my own

    story throughout this book. In this day and age of the internet, time is a limited

    resource. People are most concerned with whether you can deliver the results NOW,

    and not whether you have the pre-requisite credentials of a Harvard degree and royal

    blood -- because I dont have that.

    What I do have is a guarantee youll get something out of this book that will change

    the way you live your life in more than at least one positive way. On the strength of

    that statement Ive set up a comments page for discussion on this eBook. Maybe there

    is something you dont agree with, or a point you need clarifying -- you can write the

    details there.

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    6Introduction to Emotional Intelligence

    On the subject of criticism I almost relish in it, how else do we improve on what

    we have? Just one request though, please make it constructive criticism. We don't

    want problems, we want solutions!

    So what is E.I?

    To start off, well briefly dive into the recent history books to find when the term first

    came about. The term emotional intelligence was coined in 1990 by two men,

    Salovey and Mayer. They described emotional intelligence as the following:

    A form of social intelligence that involves the ability to monitor

    ones own and others feelings and emotions, to discriminate

    between them and to use this information to guide ones thinking

    and action.

    -- This basically means an ability to handle your feelings.

    I suspect you hadnt heard of Salovey and Mayer before now. The reason being, they

    were upstaged by the psychologist/author Daniel Goleman. His book,Emotional

    Intelligence, was released in 1995 and went on to become a bestseller. If you havent

    read his book and this is an area of interest to you, its a must read.

    Even though the term was coined very recently, the idea of E.I has been percolating

    through cultures for eons. Whether it was through philosophers or religions,

    particularly Buddhism, E.I is not a new idea. It just took some bright minds to tag it

    with a name.

    The system I use (which youll see in the last chapter) is not a traditional how to

    method, nor does it have a time frame. This system was developed to be internalized

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    7Introduction to Emotional Intelligence

    over time. (Youll see ways of doing this throughout the book).

    While many of the strategies in this eBook can be put into action with immediate

    results, to get the most from this eBook you should begin to make some of theprincipals explored simply part of whom you are.

    Nothing great was ever achieved without enthusiasm

    -- Ralph Waldo Emerson

    Throughout the book youll see exercises you can do to identify and develop your E.I

    and to radically improve the output of your life. Of course, the exercises are optional

    but I urge you to try them all. Some exercises may force you out of your comfort

    zone BUT they only serve to expand you emotional capacity.

    It leaves me to say, I hope you enjoy this taster eBook for emotional intelligence!

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    8Introduction to Emotional Intelligence

    Chapter1. Influence Your Mind: The Foundationsof Emotional Intelligence

    Simply put, there are two ways the human mind learns, and this also forms the

    foundation for how I believe E.I can be taught effectively.

    1) The Logos/Pathos Law Logos (Define A style in pure logic and reason.) I will refer to logos now as repetition because this is the sense I use it in.

    The method of teaching through repetition-

    An easy, logical method. Ineffective (unless there are high levels of commitment.) The method we have most conscious control over however, we still need to

    develop habits over time. This is why it's ineffective and time consuming.

    Influences 10% of your mind. (This will make more sense when you have readthe next chapter)

    Pathos (Define - A style that has the power to evoke feelings) The English language has over 5000 words for emotion Ill stick with

    pathos here because it represents emotion in general.

    The method of teaching through pathos -

    An unexpected experience. I.e. the death of a loved one, a shock. An experience that you can relate to personally. I.e. your Favourite movie,

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    9Introduction to Emotional Intelligence

    news of a school shooting that taps into the core of human emotions -- it

    doesnt matter how far away from your home it happens.

    An unfamiliar experience to your brain. I.e. this can be as (consciously) subtleas an experience you simply haven't had before. Do you have one of these? Iremember the first time I'fill in the blank'.

    Influences 90% of your brain. (This will make more sense when you have readthe next chapter)

    E.I brings balance to faster learning

    LOGOS PATHOSLOGOS PATHOS

    Note: This form of learning is difficult to fabricate.

    But all good teachers know that this is when students learn AND

    REMEMBER. Anthony Robbins, the motivational speaker, uses a

    very effective technique ofshocking people out of their thought

    patterns. This approach is used to cure people of their phobias --

    such as of spiders and snakes.

    Potential Influence

    (unbalanced)

    Emotional Intelligence

    (balanced)

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    10Introduction to Emotional Intelligence

    Repetition is the method of learning we use in schools. Would you say schools are

    super effective in teaching? I think not. It is most effective for students who WANT to

    learn but is grossly inadequate, I believe, for all other students.

    This approach to teaching has become archaic in my opinion. But the problem we

    have is that the Pathos system which I present may not work in a classroom of 30.

    Much better is 1 on 1with teacher and student but it clearly isnt an option these days.

    (Incidentally, I still think if this approach was refined, it would be more effective than

    repetition. And school wouldn't be so boring...)

    Thankfully, the system we use at Emotionali is based on 1 on 1, so that 'can of

    worms' is avoided.

    Now you know how habits are formed I want to take you through a simple idea into

    the underlying workings of the mind. Here, youll find out why pathos is a muchbetter system than repetition from the brains perspective.

    2) The 90/10 LawThroughout the rest of this book youll come across the term 90/10 in various

    contexts quite a lot. Ill outline what it means here.

    90%

    10%

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    11Introduction to Emotional Intelligence

    One is the pushing, slam-bang, act first and think-afterwards

    mode, to which events may yield as they give way to any strong

    force.[90%] The other mode is wary, observant, sensitive to slight

    hints and intimations; perhaps intriguing, timid in public andruthless in concealed action...[10%]

    -- Experience and Nature, John Dewey, philosopher

    At any one time your conscious mind is processing 7 independent tasks. These tasks

    will be what you are experiencing at any particular time, whether it be playing chess,

    riding a bike, or flying a kite. However, your performance in all of these activities

    would be embarrassingly bad was it not for your unconscious mind...

    This brings us to the big guns. Your unconscious mind is processing an astonishing

    20,000 independent tasks every second, of every day see its not only women who

    can multitask (!).

    For the sake of easy understanding, these numbers can be translated into the ratio

    90 (20,000) and 10 (7)

    Note: The exact percentage values dont withstand

    scrutiny of course, but then again, this is the human brain were

    talking about the most complex piece of matter in our universe.

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    12Introduction to Emotional Intelligence

    - But theres a catchWe only have conscious control over 10% of our brains. 90% is locked away out of

    our immediate reach. However, through becoming emotionally intelligent we canuse our 10% to condition that 90%, and develop more control over our minds and

    our bodies -- and thats what Im here to explain.

    I will show you how you can use your 10% to leverage the power of your 90%

    So why is this important to know? Because with this understanding you can condition

    yourself to be much more efficient in every part of your life. Whats more, once you

    have developed the habits, you dont even need to think about performing well. Did

    you ever notice how efficient people are always efficient? Thats because much of

    what we do is the result of programmed habits.

    Does this make sense so far?

    Now numbers alone, in this context, have no meaning for the lay person. So I have

    translated the numbers into meaningful words that represent the 90/10 ratio.

    - 90% explained - So what is the 90% really all about?

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    13Introduction to Emotional Intelligence

    90% (unconscious, potential, emotional mind, E.Q, right brain, autopilot).

    The Five Factors of the 90%:

    1. Habits The culmination of life experience.2. Instincts to ensure the success of a race.3. Impulses Emotional urges for action, most often sparked by the environment.4. Hormones These are more influential in women than in men. It's why women

    become infuriated with men who are 'too laid back' myself included.

    5. Memes Memes represent the spread of ideas, symbols or practices, which areinfluenced upon people from other people through mediums that can be copied-- such as writing, speech, gestures and rituals.

    These all affect your emotions which then affect your decision making

    So how exactly do we tap into this powerful resource?

    We leverage the unconscious mind by utilising the factors that represent the

    unconscious mind. Namely, the one that is within reach, habits. Fortunately, habits

    just so happen to be the defining characteristic that determines what we do in this

    world, so if you gain control of these, you become the master of your destiny.

    We are what we repeatedly do. Excellence, then, is not an act, but

    a habit.

    - Aristotle

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    14Introduction to Emotional Intelligence

    You have already made the right decision by starting in the best possible place this

    book. But if you dont understand a lot of the science, dont worry, you dont need to

    understand it. The science just explains the background of how I work.

    - 10% explained - So how does the 10% work, and what are the results of it?

    10% (conscious, window of influence, logical mind, I.Q, left brain)

    The incredible power we yield over ourselves to condition the 90% and thatalso separates us from the rest of the animal kingdom. We program ourselves

    through what we experience -- all this information forms in the 90% so we can

    effectively survive in our environment. This is why we become more

    comfortable and familiar overtime in one place and why its difficult

    emotionally to (re)settle in an entirely different culture/country.

    Underused potential

    What you are thinking about now (the reading of this book) represents one of your 7

    conscious processes. Your attention may waver and, for example, youll recall that

    phone call you were meant to make, or remember that you need to get some milk;

    these examples make up your 7 conscious processes.

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    15Introduction to Emotional Intelligence

    This is an appropriate time to detail the subconscious. I dont really explore this

    feature of our mind as its not very important for E.I but to cover it briefly Ill use the

    examples above once more.

    Remember that phone call you were meant to make and the milk you needed to buy?

    Where does that information to your mind come from, where is the message before

    the moment you become aware of it? Your subconscious.

    Much like a submarine lies in wait before it surfaces for

    refuelling; the subconscious lies in wait before it is called upon.

    To take this analogy further, your unconscious would be the dark depths of the ocean

    where theres no visibility (no awareness). Further, emotional intelligence would be

    the radar the method we use to make sense of what we cant see.

    ACTION STEPS...

    Think about when you have learnt, and most importantly remembered. Was it

    through repetition or pathos? How long did it take to learn?

    Think about the actions you take that you dont consciously think about. Does itbother you sometimes the way youll do something WITHOUT thinking?

    Are you good at multi tasking? Did you know that when we multi task we are

    actually using different areas of our brain. Were not actually multi tasking by our

    general definition.

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    16Introduction to Emotional Intelligence

    Can you grasp the idea of 90/10, and can you see how we can influence our 90% over

    time?

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    17Introduction to Emotional Intelligence

    Chapter3. Me & Myself: How to Handle YourEmotions When Youre Under Stress

    E.I is clearly needed most when we are losing control of our emotions -- when we are

    upset, angry, confused or have any other strong feelings. This is when it's most

    important. Questioning our instincts for action is a feature that separates us from the

    rest of the animal kingdom, but unfortunately, when the atmosphere heats up, many

    people lose that god given humanity and just become plain animals.

    The most vivid demonstration in how our emotions can change was played out in

    Robert Louis StevensonsDr Jekyll and Mr Hyde. Man is not truly one, but truly

    two, he said, and it demonstrates that we humans DO change fundamentally in the

    heat of passion.

    Science has proven that our judgements change profoundly between being in a

    relaxed state and feeling highly emotional. In normal circumstances the brains area

    of reason (frontal lobes of the brain) performs perfectly fine, but when we feel

    distressed our emotions (limbic centre of the brain) take control. Anyone can be

    pushed to the limits, but its up to you to decide what those limits are, and how you

    deal with them. It is my interest to help you stay in control.

    Lets say, for example, most people have a fair level of E.I when they are relaxed and

    comfortable. This is how society runs smoothly, when people are 'in control'. This is

    the 90/10 ratio. People have a natural level of control to moderate their feelings.

    I'm sure that every day you have a thought or two that, if shared, wouldn't be in the

    best interests of social harmony. Anything come to mind?

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    18Introduction to Emotional Intelligence

    I think youre an idiot How dare you say thatEven relatively harmless thoughts like: What did he mean by that? Does she like me?

    -- Have you seenWhat Women Wantwith Mel

    Gibson? If not, I urge you to watch it. It paints a

    good picture of how society would be if we

    couldn't contain our thoughts, seen through the

    eyes of one man

    Now imagine if everyone in society was angry, upset and confused all the time.

    (Ironically this probably isn't too far from modern day life but stay with me on this.)

    Instead of being 90/10 it would be, lets say 95/5. The balance is tipped and we begin

    to say things we shouldn't, we begin to make mistakes inadvertently. Oftentimes, the

    mistakes you make have been made time and again in the past. These are habits, or

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    19Introduction to Emotional Intelligence

    more specifically the phenomenon ofimprinting.

    Imprinting is a term that was coined by the naturalist, Konrad Lorenz. Before the

    term had come about, Lorenz conducted an experiment using goslings. He knew thatnewborn goslings became attached to the first living creature that saw. Invariably this

    is Mother Goose, but on one occasion Lorenz placed himself on the frontline, and of

    course, he then had several ardent followers in pursuit of him with an imprint of his

    face on their eyelids.1

    In 90/10 mode you're consciously aware of the reality -- how nature intended it. You

    'catch' yourself before you make a silly mistake. In a word, you're proactive. But

    when you're in 95/5 mode (angry, confused, distressed...) your consciousness has lost

    its natural leverage, and those silly habits come flooding back with a vengeance.

    You're now in 'autopilot' mode, fighting for control in a plane thats heading for a

    crash landing. The more you try, the more you fail. There's only one thing that will

    pull it back up. James Bond - no. E.I - yes.

    Why did I do that? Sorry, I'm not with it today

    It's one thing learning to steer a manual boat

    on a lake, but quite another on rough seas.

    So this is where E.I can be very powerful. Most of us have at least one point during

    the day when we are hyped up and stressed about something. If you could just

    'observe' yourself, as if from the third person, during these times, and question how

    youre feeling, imagine the difference in outcome of every stressful decision you

    make especially in terms of health, relationships and money.

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    20Introduction to Emotional Intelligence

    Take this idea. Have you ever noticed that it's easier to remedy others' problems as

    opposed to your own? The reason for this is that when dealing with your problems

    youve got a spaghetti junction of emotions to cope with. When observing someoneelses problem from 'outside the fish bowl' youre basing your judgement on logic

    and empathy which isnt as overwhelming. This is why it helps to talk to a friend. So

    when you know how to control your emotions and see yourself from the third person

    you are essentially dealing with 'someone elses' problem. This is a long winded way

    of saying 'empathy' but it serves to break down quite an advanced aspect of social

    intelligence, empathy, into small steps.

    Does this make sense?

    All of us experience upset, anger and confusion, but its our ability to scrape, heave

    and struggle out of these negative mindsets.

    The following example is a very objective way of understanding the mind but it

    serves as the general idea:

    90/10 Healthy.

    This is the frame of mind successful people STAY in MOST OF THE TIME. Ifthey fall, they jump back up to 90/10.

    Optimism With E.I people can maintain this state We have the power to question our instincts, habits and hormones

    91/9 Quite normal

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    21Introduction to Emotional Intelligence

    92/8 Just woke up

    93/ 7 That wasn't there before

    94/6 Get it together

    95/5 Not another mistake... People with depression. People who are lazy. People who are bored. People who are afraid. Even people with a HIGH I.Q.

    We can use neutral state to gain composure back (neutral state is explainedlater).

    We have less control over our bodies and act more on instinct, habit andhormones.

    This abstract idea serves to illustrate the importance of controlling your emotions.

    You'll find that successful people handle the environment when the going gets tough.

    This is innately within all of us, it can be conditioned. What's important here is that

    we ALL reside in each of these moods sometimes -- its only human. What sets you

    apart is which one you CHOOSE to reside in most of the time.

    - LazinessThese are people who generally exemplify an air of whatever. They may even tell

    you its not their problem on several occasions. These people will be losing control,

    aware they are losing control, but be completely careless about it. After all, its not

    their problem is it?

    - BoredomStory: Im going in

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    22Introduction to Emotional Intelligence

    When I was younger I worked in a food store known as Sainsburys. I was

    hired to put stock out on the shelves. Now, I knew it wasnt going to rock my

    socks off so I reassured myself it would only be temporary. The first few weekswerent so bad; I had company doing the same work as me, so we dispelled the

    pain of boredom by talking. That was, until a manager with a confident

    hollow air of authority came and infringed his no conversation rule upon us

    he separated us.

    When ignoring customers had worn thin, I decided to head in the only direction

    I could go inside. I dove into my mind and thought wonderful thoughts.

    Personally I had a whale of a time, I would ponder a thought or two, and

    memorise it for later development. Unfortunately, the manager didnt share my

    introspective enthusiasm, and would ask me how far Id got with the work. Im

    not sure how long hed have to wait before he got a response out of me, but

    Im sure he would always jot it down in his journal for VIPs.

    Oftentimes, if youre not performing well, it could mean its just not

    challenging enough for you. Take a step back and think, Could I approach this

    from another angle? If youre in a job, and youre not in a position to get a

    new one, ask your manger for something more challenging. That initiative

    reaps you many benefits, even if its just a good reference.

    E.I Skills needed:

    - Self Awareness- Personal Decision-making- Self Disclosure- Communications

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    23Introduction to Emotional Intelligence

    - Insight- Assertiveness

    - FearStory: All is not what it seems

    Now imagine buying new furniture for your house. You place it inside, re-arrange it until you're happy and then go about your daily life. Later that

    evening you're eating your dinner at your new table, pleasantly surprised at

    how comfy the new chairs are. Then suddenly, out of nowhere, an earthquake.It lasts only a moment but has shot the fear of God into you. You hear someone

    screaming outside. Spinning around in a daze you dive under your new table.

    Earthquake drills from your childhood make it instinctive. Your new table will

    protect you if anything. You feel for the remote on the table to switch on the

    TV. Maybe there's some coverage? Dead. The earthquake must have killed the

    electricity. Want to know the tragic truth? It wasnt an earthquake; it was your neighbour's

    son with his new subwoofer. The screaming was the father telling him to turn it

    down and the TV was accessible all along; all you had to do was plug it in.

    E.I Skills needed:

    - Self Awareness- Personal Decision-making- Handling Stress- Managing Feelings- Assertiveness

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    - Fear makes us cling to our familiar ideas -

    Fear makes us cling to our familiar ideas, all the while blocking out new experiencesand having the environment inside our minds simmer.

    It's new experience that re-affirms reality, and over time our minds have a nasty way

    of changing reality into a distorted picture of reality. If new insights into life are

    stonewalled we create our own deluded story, one that suits the dcor inside.

    Fearful people live in the shell of experience they are familiar with, or they think they

    know. Instead of taking in new information from the world around them they prefer

    to close the small window of opportunity (the 10%) and stay inside. It's unhealthy to

    sit in your own junk.

    E.I begs you to question reality. You wouldnt believe the influence it has over how

    you perceive the world.

    Lacking the ability to question reality in this extreme example created havoc. Our

    character isolated herself. Her neighbours were there all along, the TV was there all

    along. She disconnected herself and she became a puppet to the world around here.

    We only make ourselves alone. We create our own suffering.

    To become a spectator of one's own life is to escape the

    suffering of life.

    -- Oscar Wilde

    We hate change but it's going to happen. Better to moderate it through giving it a

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    place in your mind, rather than letting it gradually make the most of you.

    ACTION STEPS...

    Have you ever made the distinction between your character when relaxed, and your

    character when stressed?

    Do you see how observing yourself in the third person can help you handle emotions

    under stress?

    Think about thoughts youve had about people that werent in the best interests of

    social harmony. What if those thoughts escaped? To truly have a healthy mind you

    shouldnt have negative thoughts of others thinking negatively about anything

    makes it your problem.

    If you havent seen What Women Want, make it the next movie you watch!

    Try to identify when youre in 90/10 mode, and when youre in 95/5 mode. Youll

    know when you feel bored, tired or stressed, and feel yourself starting to lose control.

    Can you see how fear makes us cling to familiar ideas?

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    Chapter4. Tricks of the Trade: Simple Tricks ThatWill Give You E.I Now

    Im going to explain two concepts that are invaluable to E.I. Through understanding

    these you will not only increase your productivity but develop a greater sense of

    wellbeing.

    - Parkinsons Law:Parkinsons law states that a job expands to

    fill the time available to accomplish the task

    If you have two weeks to finish a 2000 word report, (providing all the information is

    in your head) what is the argument that having two days to finish the report will

    produce an inferior result?

    There is no rational answer to having an extended period of time to finish the report.

    But crucially, having two weeks to finish it is less stressful, and this is the first

    message to zap our minds on a basic level, its fear. And thats why most people

    would opt for two weeks. (If we were rational creatures surely we would opt for two

    days and take it easy for the next 12 days...).

    Parkinsons Law is a perfect example of stage two in my system which I detail at end

    of the book.

    So, Parkinsons Law dictates that you would produce a better result after 2 days,

    rather than 14, because the information is fresher in your mind. If we can overcome

    instinctive decisions and understand we can get 12 days off, the benefits are clearly

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    27Introduction to Emotional Intelligence

    seen.

    - Eustress:The word distress is one that we are all familiar. So what is eustress? Its the

    opposite of distress its good stress. Is there such a thing?

    Believe it or not, stress is good for us. It builds up our internal bar for appreciation, it

    forces growth, and it gives us a sense of achievement. In a nutshell, stress is

    imperative to happiness.

    Without the downs, you cant truly appreciate the ups

    I always thought that some stress was good for us, and then I was fortunate enough to

    come across this term. To make it easy to understand Ive written some real-world

    examples of eustress and distress below:

    Eustress -- running a marathon and beating your personal record.

    Distress having to perform a in a theatre production you dont know the lines to

    Eustress stepping up to take a penalty kick in the World Cup final of football

    Distress ...and missing

    What distinguishes the two is how you feel after the stressful activity. In eustress you

    feel relief and happiness afterwards. In distress you are still suffering.

    Does this make sense?

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    ACTION STEPS...

    Can you see how Parkinsons law would make you more effective and productive?

    Can you see how an understanding of eustress would make you more effective and

    healthier?

    Do you have a greater understand of what stress is now?

    Do you think that in the future you can now identify whether stress is eustress or

    distress, and act accordingly?

    Do you agree that by understanding these concepts you can increase your productivity

    NOW?

    O.K, Im going to break this up with the central philosophy of mysystem. It will make sense later...

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    Chapter7.Gimme, Now:Powerful Ideas to LeverageYour E.I

    So 90% of your mind is where youll find our instincts, hormones, habits and myriad

    other processes. These all conspire to affect your emotions, which then go on to affect

    your decisions.

    This is a powerful idea Im about to explain -

    At birth, your emotions start off as a clean slate - perhaps leaning slightly towards

    good or bad. If they arent given direction as they grow, emotions become bullies to

    the body.

    So what can you do if you havent been blessed with good emotions? (The vast

    majority of us)It lies in that 10% that you have control over or can at least choose

    to have control over. The 10% is like how a good teacher would influence a naughty

    child -- with encouragement, that bully grows into an ally.

    Now how would you influence a bully? Are you going to let that child get away with

    murder?

    Become a teacher to your mind

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    Story - Honey, stay out the road- How not to doE.I

    My folks have a dear little dog called Honey, a female cocker spaniel that is the

    most obedient and beautiful dog Ive known -- of course, I am biased.

    Unfortunately, shes recently been losing her eye-sight, a genetic problem in

    aging spaniels, but when you call her from afar shell eventually find you, and

    sit at your feet with a big old pair of puppy eyes.

    My step mother, being retired, has got the gardening bug. She tends to the

    garden, front and back, rain come shine. People are always strolling past,

    complementing her on the front garden, and this no doubt encourages her to do

    more.So what is a little doggy to do when shes lonely and no doubt bored inside the

    house - nothing to bark at, and no one to pester? Well, follow my step mum out

    of course.

    Now, the back garden is comfortably under siege, it doesnt matter if next

    doors cat, Whiskers, is perched on the back fence, Honey cant reach him and

    with her eyes theres more chance of her jumping into the pond than up the

    fence.

    So what of the front garden? The front garden is conspicuously absent of any

    boundaries no walls, no fences, no gates, no bushes, no chain mesh, and not

    even a picket fence. One boundary, however, is very clear -- the road.

    When my step mum is suitability high on the beauty of her own garden, there

    sits little Honey to complete the picture of a 21st

    century Edens garden --

    complete with rush hour traffic and all.

    And so with this road I gave my step mum a brief warning of Honeys

    impending doom. It didnt nudge her. A casual explanation didnt nudge my

    step mum. Even a thorough detailing of how an animals instinct invariably

    comes before the green code didnt nudge her.

    Ive concluded, she is the only customer that I would outright reject at the door

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    31Introduction to Emotional Intelligence

    to my information products on E.I. (And I dont reject ANYONE) It would be

    like drawing blood from a stone, Im sure of it.

    And so, I wait patiently for Whiskers the cat to evolve the intelligence to work

    out how to eradicate Honey -- by staring longingly at Honey from the otherside of the road.

    At least then Whiskers could comfortably have a full crap in our garden.

    E.I Skills needed:

    -

    Self Awareness- Personal Decision-making- Conflict Resolution- Insight- Empathy- Assertiveness

    ACTION STEPS...Do you understand the bully analogy?

    Do you understand that, like a human relationship, it takes time to make emotions

    workfor you, not against you?

    Do you accept that youre never fully in control of your emotions but if you treat

    them right, they will become more obedient?

    Do you understand how NOT to do E.I?

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    Chapter10. Do you feel successful?The Secret toHigh Performance

    Theres a great ocean between thinking, and doing. Everyones got that golden

    invention that would tip the world upside down millionaires overnight theyd be.

    But millions of people keep their ideas to themselves. Millions of opportunities live,

    and die in one mind.

    But what comes of feeling and doing. Is feeling and doing the same as thinking and

    doing?

    They couldnt be further apart...

    Trusting your gut instinct.

    When people feel and do, its immediate. Its not a thought, its just done. True

    achievement is when people continuously act/react on feeling, alone. Theyve

    practiced so much that the instructions dont even need to become a thought its

    instinct, its habit, and its like a God playing with mortals.

    So why are people so full of broken aspirations and hollow dreams?

    When we think, we are translating feelings into thoughts. These feelings are

    messages from our instincts, our habits, our hormones, (the 90%) and even what

    were physically seeing. By the time weve stopped to think, our logical brain has

    already desperately started to rationalise these messages.

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    During this process we get all the mixed messages. Now we have countless messages

    that your logical mind is trying to put some meaning to. Eventually we rationalise

    the answer but by now its hopelessly corrupt.

    We get the following -

    What if... But ... I cant do that... Im not ready...

    IMPORTANT POINT

    Our instincts, habits and hormones manifest themselves, if at all, in our conscious

    mind (10%) through feelings. When we act on feelings we are harnessing the raw

    power of the emotional mind. (90%) Star performance comes when you have put the

    conscious time into training, and have taught your unconscious mind all it needs to

    act upon. Through thinking you contaminate the message, and it results in limited

    performance.

    When you have put your 10,000 hours into any one practice, whether that is

    playing the violin, or learning a martial art, true skill isnt about conscious

    focus. Its about living in the moment and just doing it.3

    When you feel you get results

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    Story: Ace!

    As I write this book, a Tennis match has just this minute finished that will

    change the face of tennis; and no doubt the perceived stamina potential of

    humans. The previous record held for the longest game of tennis, if Im getting

    my facts right, was 24 games to 26, which in itself was an incredible score

    when you consider the average game is a straight first to six games wins.

    Its Wimbledon 2010; American born John Isner is playing French born

    Nicolas Mahut. Theyre up to 59 games all and still serving at 120 mph. The

    powers that be, however, have decided to call it a night. Its getting dark.

    The next day the mutual resilience continues. Finally though, one relents. John

    Isner breaks away to win the game at a phenomenal 70 games to 68, after 11

    hours 5 minutes of full throttle tennis. The match was stopped for the evening

    at 59 games all but it still stands to reason...

    E.I Skills displayed:

    - Self Awareness

    Elite performers

    Most people

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    - Communications- Handling Stress- Managing Feelings- Assertiveness

    - How did they go on for so long?

    There are two explanations:

    1. Both players were of an extremely close ability in performance.2. Comparatively, they had very strong mentalities this is where E.I plays a part.

    These players, from the moment they stepped out onto the court were in feeling

    mode, they would rely on all those years of training, the leveraging of the 90%, as the

    game progressed.

    If these players had been thinking, they would have thought they were tired and

    rationally called it a night after say, 20 games. If they were thinking it would have

    destroyed that natural focus. They were just feeling, and as a result of that, they

    would have continued to play until their bodies collapsed.

    A thoroughbred horse will run until its heart bursts and it dies onthe spot. A man will go to thirty per cent of his capacity and then

    he drops but he is not dead by a long way. At this stage the mind

    must take over or force or fear takes over the mind to extractanother thirty percent at least that is available.

    --Legionnaire, by Simon Murray

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    How can YOU become a star performer?

    Every battle is won before it is ever fought

    -- Sun Tzu

    To put it simply, the single most important aspect is to prepare -- simple as that.

    Ask any fitness coach in the world, and they will tell you the most important part of

    your exercise routine is the warm-up.

    If you dont prepare, acting on feeling alone is suicide, you simply cant leverage the

    power of your 90% because it doesnt know anything. Just because you feel, doesnt

    mean you should. But the more prepared you are, the better position you are in to rely

    on your 90% when it takes control in stressful performing conditions.

    Numerous experiments have conclusively found that abilities to

    handle emotions are better indicators of future success, than I.Q

    levels

    We humans are hard wired to know, or rather, think we know. Following, is a

    small section from a book calledThe Intelligent Investor. Its a seminal work on

    stock investing by Benjamin Graham, a man who taught Warren Buffett a thing or

    two. Incidentally, its a book that reinforces emotional control over intellect, and if

    Warren Buffet endorses it, you know he was talking some sense.

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    It turns out that our brains are hard wired to get us into investing

    trouble; humans are pattern-seeking animals. Psychologists have

    shown that if you present people with a random sequenceand tell

    them that its unpredictablethey will nevertheless insist on tryingto guess whats coming next. Likewise, we know that the next

    roll of the dice will be a seven, that a baseball player is due for a

    base hit, that the next winning number in the Powerball lottery will

    definitely be 4-27-9-16-42-10and that this hot little stock is the

    next Microsoft.4

    ...Just remember this on your next holiday to Vegas, ok?

    If, on the other hand, you have prepared, (and the line between being prepared and

    not prepared is hazy but read on) your chances of success are raised. Even if you fail,

    your mistakes will give you vital clues about the state of your 90%.

    Just one mistake in the field is better than endless preparation. Why? Because

    preparation becomes repetition and a mistake becomes pathos.

    Imagine a player who has natural talent. This player is using his 10% very efficiently;

    it just makes sense to him. Take a seasoned professional who is leveraging 90% and

    you begin to see a whole different game. 90% is not only more powerful, but its

    more consistent too, because it doesnt rely on the accident prone 10% (the

    conscious mind).

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    ACTION STEPS...

    Do you understand the difference between thinking and doing, and feeling and doing?

    Do you understand why people dont achieve?

    Do you understand that great performance is about relying on your 90%?

    Do you understand that when you feel, you get results?

    Do you understand the importance ofpreparation?

    Do you accept that we humans are wired to see whats not there? (Dice patterns, the

    weather, you name it. Even ghosts!)

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    BONUS: Irrationally rational

    There are wealthy gentlemen in England who drive four-horse

    passenger-coaches twenty or thirty miles on a daily line in thesummer because the privilege costs them considerable money; but

    if they were offered wages for the service, that would turn it into

    work, and then they would resign.

    -- Mark Twain, American author and humorist

    At some point you will have to accept that we are irrational by nature. Simply put,

    every message that your brain receives (through the spinal cord at the rear) passes

    through your emotions (in the central area of the brain) before it gets to where your

    rational thinking takes place (at the front of your brain) its impossible to make a

    judgement purely on logic. But this is where E.I comes in. Through conditioning we

    can use that 10% (the front) to make decisions based on an understanding of the

    emotions we experience. (Centre)

    Making a purely rational decision is impossible, and its the awareness of your

    emotions that is the key to good decision-making.

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    40Introduction to Emotional Intelligence

    Recently, I finished reading a

    wonderful book called

    Predictably Irrational, by

    Dan Ariely. He gets you

    questioning why you make

    the decisions you do, and

    takes you through

    experiments to prove just

    how irrational we are great

    read.

    ACTION STEPS...

    Do you accept that many of your rational decisions are actually irrational?

    Do you understand that every decision you make has already been tainted by your

    emotions affected by logically unrelated things (i.e. reminds you of a partner you

    once had)

    Do you understand that making a purely rational decision is impossible, and its the

    awareness of your emotions that is the key to good decision- making

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    41Introduction to Emotional Intelligence

    BONUS: The Law of Momentum

    Travel:

    I cant think of any better way to gain mental momentum, than travelling. An act that

    forces you to perceive the world from a different perspective, filling your mind with

    persistently new experiences, giving you the foundation to build more associations

    later in life better learning capabilities. Even the exploration of completely new

    cultures is a re-birth in itself. A rich variety of landscapes results in a rich mind. How

    can you not pick up mental momentum with so much inspiration?

    How far you physically look ahead, translates to how far you

    mentally look ahead

    Buy a notepad and a few pens, and travel. Whether its 10 miles, or 10,000 miles;

    whether its a week, or its a year, travel gives your mind the stimulation to organise

    itself.

    We need only travel enough to give our intellects an airing.

    -- Henry David Thoreau,Walden,, author and famous minimalist

    ACTION STEPS...

    Do you understand the benefits of changing your scenery?

    Do you accept that new experience makes you more courageous emotionally?

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    42Introduction to Emotional Intelligence

    Chapter17. The Ignition System My Philosophy

    You are about to learn the 3 three step process I use to create solutions to problems in

    health, relationships and money. With this system you can nurture your own E.I in

    your life.

    Step 1 - Fuel for FireThis means that you cant expect to get any meaningful results without first putting

    something in preparation. People expect money, they expect respect, and they

    expect change. But you can't expect a flame without first providing the fuel. This

    doesn't necessarily mean you have to work hard, this means you have to use your

    noddle -- your brain. It's amazing the results you can achieve if you simply know

    WHAT to do. The time and money saved is invaluable, and that is what this system is

    for. Preparation guidelines are narrowed in scope to cater specifically for the problem

    at hand. (That could be depression, fear, anger, social skills and so forth.) There are,

    however, three main pillars that all guidelines stem from:

    1) Self Awareness/Assessment:Identifying, expressing and managing feelings.

    One of the foundations of emotional competence accurate self-

    assessment was associated with superior performance among

    several hundred managers from 12 different organizations.

    (Boyatzis)11

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    43Introduction to Emotional Intelligence

    2) Impulse Control:Knowing the difference between feelings and actions, and learning to make

    better decisions by controlling the impulsive urge to act -- particularly by

    anticipating the consequences of your actions.

    Shall I have one sweet now and one only, or wait 5

    minutes with nothing and then have two?

    3) Communication:Being able to read AND listen to emotional/social cues. Rising above negative

    influences by identifying your principals held and the reality of the situation.

    Understanding what behaviour is socially acceptable and empathising with

    other people's perspectives.

    Fail to prepare, prepare to fail

    Step 2 - Burn your Bridges-- The removal of your willpower, which is a weakness.

    This is where the real change begins...

    So much opportunity in life is just a case of putting one foot in front of the other. Its

    so easy when you put it like that isnt it? But we have those clouds over us called

    emotions that obscure our view of the stars.

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    44Introduction to Emotional Intelligence

    Heres a powerful idea...

    If we were in control of someone elses life, theyd all be presidents, professionalathletes, rock stars and millionaires in no time. It would just be a case of saying, I

    want to do this...

    To stay consistent with willpower is a big challenge, and it takes your every strength

    to hold your grip. Much more effective is removing it from the process completely.

    Youre working with 100% instead of 10%

    By burning bridges you gain control of someone elses life, youre taking your

    emotions out of the equation and you have no choice but to succeed. By leveraged

    planning in advance, you remove the risk.

    Story: What Happened?

    In 210 BC, a Chinese commander named Xiang Yu led his troops across the

    Yangtze River to attack the army of the Qin dynasty. Pausing on the banks of

    the river for the night, his troops awakened in the morning to find, horrified,

    that their ships were burning. They hurried to their feet to fight off their

    attackers, but soon discovered that it wasXiang Yu himselfwho had set their

    ships on fire, and that he had also ordered all the cooking pots to be crushed.

    Xiang Yu explained to his troops that without the pots and the ships, they had

    no other choice but to fight their way to victory or perish they wonnine

    consecutive battles.12

    E.I Skills needed:

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    45Introduction to Emotional Intelligence

    - Self Awareness- Empathy- Personal Decision-making- Insight- Managing Feelings- Assertiveness- Group Dynamics- Conflict Resolution

    Through burning your bridges you leverage your environment which is out of your

    control, in place for willpower which is in your control but difficult to maintain. Its

    my mission to help you turn those clouds into a starry night, and its also my mission

    to help you plan and make life changing decisions one after the other.

    This strategy may not be viable for every problem E.I can solve not every problem

    calls for such severe action. But it is definitively the most efficient. Other methods I

    explore on the web-site may leverage willpower but you can be sure I will always use

    techniques you can use that heighten your chances of success.

    Step 3 - Burn Baby BurnAnd then we reach our last step. Youve done the preparation, youve done the

    legwork, but now you need to stitch up all that work so it doesnt come undone.

    Value driven - Where removing your willpower from the equation gives you

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    46Introduction to Emotional Intelligence

    greater leverage and faster results, living and being directed by deeply held

    principles is the best weapon against habits returning with a vengeance; and

    that is why it's the last point of the system. If the sacrifice of willpower is the

    furnace, your values are the temperature regulator. When the right actions aretaken you can recognise the benefits early on, but emotional influence is

    always a work in progress and values will reinforce change.

    Lasting change requires sustained effort, you can leverage

    this through principals that you genuinely believe to be true.

    Note:

    I may sound like a convicted arsonist but I assure you, there's a reason for using fire

    as an analogy:

    Fire does not equal:

    Laziness I.e. I can't be bothered to escape my otherwise certain demise... I

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    don't think so.

    Tiredness I'm sure a fire would snap you out of lethargy. Anger Anger only serves to waste time. You should be thinking about

    solutions not problems. Shouting at the fire won't make it go away; I don't care

    what you say.

    Ambling through a park As nice as it sounds, we have more importantengagements. Besides, in the future with a healthier mind you'll be able to

    enjoy it more.

    ACTION STEPS...Does step 1 Fuel for Fire make sense to you? Is there any way you can begin to

    action the ideas today?

    Does step 2 Burn Your Bridges make sense to you? Is there any way you can begin

    to action the ideas today?

    Does step 3 Burn Baby Burn make sense to you? Is there any way you can begin to

    action the ideas today?

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    48Introduction to Emotional Intelligence

    - Final word -

    Hi! I hope you gained something from this mini-guide to Emotional Intelligence. Of

    course is this book didnt quite quench your thirst for information you can always buy

    the full version, which include much more valuable and interesting information. Just

    head over towww.emotionali.com

    Bonus! You earn an electronic hug from me if you leave a comment/testimonial on

    my discussion pagehttp://www.emotionali.com/?p=60(Ok, so its not exactly a

    bonus but hey, with a community we can share the love! Ahem).

    Talk soon,

    Dave Hawkins

    - Redefining what it means to be smart with emotional intelligence

    **THIS EBOOK WAS BROUGHT TO YOU BY

    EMOTIONALI.COM

    --- To sign up for more information visit

    www.emotionali.com

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    49Introduction to Emotional Intelligence

    REFERENCES/NOTES:

    3-THE 10,000 HOURS CONCEPT GLADWELL,M.(2009),OUTLIERS,PENGUIN 4 - Are You Wired for Wealth? http://tiny.cc/9kahg - 24/06/10 7 - Business Case for E.I:http://tinyurl.com/39lply4- 25/06/10 10 - Business Case for E.I:http://tinyurl.com/39lply4 - 27/06/10

    http://tiny.cc/9kahghttp://tinyurl.com/39lply4http://tinyurl.com/39lply4http://tinyurl.com/39lply4http://tinyurl.com/39lply4%20-%2027/06/10http://tinyurl.com/39lply4%20-%2027/06/10http://tinyurl.com/39lply4%20-%2027/06/10http://tinyurl.com/39lply4%20-%2027/06/10http://tinyurl.com/39lply4%20-%2027/06/10http://tinyurl.com/39lply4http://tiny.cc/9kahg