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Dallas City & County/Irving Continuum of Care Assembly July 28, 2020 9:00 a.m. United Way Virtual Meeting-Webex MINUTES Welcome/Mission Moment The meeting was called to order at 9:03 a.m. by Co-Chair, Dr. David Woody, who welcomed everyone to the meeting and read the mission statement and values. Dr. Woody asked for a moment of silence for neighbors lost due to COVID-19. Stephanie Harris provided the Mission Moment and stated that she wants to make a positive change and make the world a more positive place for everyone. New meeting attendees included: Sunny Muniz Blake, Recovery Resource Council Nissy New, Metro Dallas Housing Alliance Janet Peery, Housing Crisis Center Ebony Winguard, A Twist of Faith Outreach Melissa McCombs, MetroRelief Elizabeth Ashmore, Austin Street Jae Abebe Catholic Charities Joni Wysocki, AIN Access & Interfaith Network Kathy Smith, Hope Restored Missions in McKinney Jamal Bey, CitySquare City Spotlight-City of Irving Ashley Miller from the City of Irving presented on ESG Funding and CARES Act Programs provided by the City of Irving. HUD Funding for the FY2020-2021 grant year is: ESG $196,476 CDBG $2,305,989 HOME $829,045

MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

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Page 1: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Dallas City & County/Irving Continuum of Care Assembly July 28, 2020 9:00 a.m.

United Way Virtual Meeting-Webex

MINUTES

Welcome/Mission Moment

The meeting was called to order at 9:03 a.m. by Co-Chair, Dr. David Woody, who welcomed everyone to the meeting and read the mission statement and values. Dr. Woody asked for a moment of silence for neighbors lost due to COVID-19.

Stephanie Harris provided the Mission Moment and stated that she wants to make a positive change and make the world a more positive place for everyone.

New meeting attendees included:

• Sunny Muniz Blake, Recovery Resource Council

• Nissy New, Metro Dallas Housing Alliance

• Janet Peery, Housing Crisis Center • Ebony Winguard, A Twist of Faith

Outreach • Melissa McCombs, MetroRelief

• Elizabeth Ashmore, Austin Street • Jae Abebe Catholic Charities • Joni Wysocki, AIN Access & Interfaith

Network • Kathy Smith, Hope Restored Missions in

McKinney • Jamal Bey, CitySquare

City Spotlight-City of Irving

Ashley Miller from the City of Irving presented on ESG Funding and CARES Act Programs provided by the City of Irving.

HUD Funding for the FY2020-2021 grant year is:

• ESG $196,476 • CDBG $2,305,989 • HOME $829,045

Page 2: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Funding will be used for:

• Homeless Prevention • Rapid Rehousing • Mortgage Assistance

Clients may access funding with information on the flyer attached.

Round one of funding has been awarded. Round two will be offered soon because not all funds were expended. Funds may be used for City of Irving clients only. Agencies should visit the City of Irving’s website for available funding availability.

Ashley’s presentation has been attached for review.

CoC Board Update

The CoC Board met Friday, July 17, 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting.

The Executive Committee of the Board is working to reshape the governance structure to align with other high performing Continuum of Cares.

During the month of June, there were three new agencies who joined HMIS. The Bridge is uploading data into HMIS daily. Austin Street is working through data migration

Data quality reports will be released soon and will focus on timeliness, accuracy, and completeness.

The Coordinated Assessment System Committee is looking for a chair and co-chair as part of the CAS refinement.

A recommendation from the Independent Review Committee was made to adjust the proposed budget to include $63,000 needed for MDHA. Recommendation was approved.

Carl Falconer is gathering data to request VASH vouchers from HUD to begin the work of ending veteran homeless.

Carl will be putting together an online CEO Collaborative to share ideas, best practices and bring awareness to homeless initiatives. More information to follow.

Committee Reports

Please see all committee reports attached.

System Performance Survey

Nora Roberts, from the Center for Nonprofit Management, will develop this year’s System Performance Survey. Nora met with members of the Continuum to help build the survey. Members were divided into four focus groups based on expertise. The four groups were board, assembly leaders, nonprofit agencies, and other CoC members.

Nora is analyzing the findings of the focus groups. Suggestions to the survey include:

• Looking at the purpose of the CoC (information sharing)

Page 3: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

• Advocate for homeless populations • Raising awareness in the community • Creating Collaborations • Creating CAS • Develop and execute new programs • Engage and participate in the issues • Benefits • Networking • Information sharing (funding opportunities) • Suggestions how to make it (the survey) relevant: • Add demographics to the survey of the survey takers • Remove questions about Point In Time Count and case manager roundtable • Move away from agree/disagree, make questions more targeted for each question • Make the survey relevant to anybody taking it OR identify who should be responding to this

survey • Questions to agencies who support all agencies who support all service areas • Not too many open-ended items • CNM share the survey, but MDHA promote it • Provide a PDF of the survey • When sending out, include the findings of the survey from 2019 and any changes that were

made • Send survey out before the NOFA goes out to get better results, a recommendation

Clutch Consulting

Carl explained that Clutch has been working with the CoC and the Office of Homeless Solutions to bridge the gap and refine the homeless response system including refining the Coordinated Assessment System, improving our governmental structure, and decreasing homelessness. Our mission has been redefined and will be to “Achieve measurable reductions in homelessness”. Tammy McGhee and Samantha Margianni explained the plan to meet these goals. Please see PowerPoint attached for a full recap of the presentation.

Announcements

There were no announcements.

Adjourned

The meeting adjourned at 10:50 a.m.

Page 4: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

City of IrvingESG Funding and

CARES Act Programs

Page 5: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

FY2020-2021 HUD Funding

• ESG– $196,476– Admin– HMIS– Rapid Rehousing– Homeless Prevention– Shelter Services

• HOME– $829,045– Administration– CHDO Reserves– Down Payment Assistance – Affordable Housing

Construction2

• CDBG– $2,305,989― Planning and

Administration― Home Rehabilitation― Site Development― Land Acquisition― Housing Services― Public Facilities― Public Improvements― Public Services

(Capped = $345,898)

Page 6: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

ESG Proposed Budget

3

1AdministrationCapped at 7.5% 2 HMIS

3Homelessness PreventionIn-house program; includes case management

4Rapid Re-HousingIn-house program; includes case management

$14,756 $5,000

$58,047

$93,943

5Shelter ServicesSub-recipient agreement; includes shelter maintenance and operations

$25,000

Page 7: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Homeless Services In Irving

4

Near Homeless:1,000’s of at-risk households Youth Homeless:

Unsheltered and precariously housed

Victims of Domestic Violence

Mostly families Newly Homeless:Mostly families

Long term non-chronic Homeless:Mostly individuals

Chronic Homeless:Mostly individuals; mental health issues

CDBG public services andIrving ISD

Irving ISD Project PASS

Domestic Violence Shelter

Rapid Re-Housing,Family Promise

ESG Rapid Re-Housing, CDBG Mental Health,Faith-based Providers

Permanent Supportive Housing

Mental Health Case Management, Supportive Services Coordination

Page 8: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

5

Local Partners• Irving Family Advocacy Center

– Mental Health Case Management programo Counseling and resource

gathering for homeless • Irving Cares

– Emergency Assistance Programo Rental assistance payments

– Invest in Yourself Programo Financial assistance for

employment/educational courses, licenses and certifications

o Budgeting and financial coaching• Salvation Army

– Emergency Financial Assistance Programo Rental assistance payments 5

City of Irving Funded Programs

• Food• Clothing• Financial Assistance• Transportation• Housing• Senior Services• Health Services• Victim & Advocate

Services• Substance

Abuse/Recovery• Youth Services• Ex-Felon Resources

Veteran Services

www.ican.org

Page 9: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

6

City of Irving In-House Programs

• Homeless Prevention– Must be an Irving resident for at least 90 days– Assists individuals and families at the greatest risk of

becoming homeless. – Short term assistance providing apartment rental

payments for up to 4 months• Rapid Rehousing

– Must be an Irving resident, have become homeless in Irving or have a tie to Irving (children in school, working, etc.)

– Assists eligible homeless individuals and families to quickly obtain and sustain housing

– Medium term assistance providing apartment rental payments for up to 12 months

Page 10: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

CARES Act Funded ProgramsIn House Homeless Assistance

• Homeless Prevention– Short term assistance providing rent payments

for up to 3 months

• Rapid Re-housing– Medium term assistance providing apartment

rental payments for up to 12 months

• Mortgage Assistance– Up to 3 months or $4,500 of mortgage payment

assistance7

Page 11: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

How to Apply

8

www.cityofirving.org/caresactprograms

Page 12: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

CARES Act FundedNon-Profit Partner Programs

• Food Assistance

• Additional Homeless Prevention

• Art Therapy Project and Counseling

• Small Business Assistance

9

Page 13: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Questions

10

Page 14: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

11

Contact Information

Planning and Community Development Department

972-721-4800

Ashley Miller, Social Services [email protected]

Page 15: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Homeless Prevention and Rapid Re-Housing CARES Act Programs

Funded through the Coronavirus Aid,

Relief and Economic Security Act

Late on your rent, mortgage or homeless in Irving?The CARES Act programs allow for emergency assistance to prevent

homelessness and temporary assistance for homeless Irving residents.

CARES Act Program Can Help with:• Rent• Rent arrears• Deposits• Mortgage

Provide Assistance with: • Housing related counseling • Housing search and placement • Budgeting and credit counseling• Social services referrals

Must have a Government Issued Photo ID

Birth Certificates for all children

Must Provide a Notice to Vacate, Eviction Notice, or Mortgage Statement

Must provide a copy of lease with applicant’s name and all occupants listed on lease (rental only)

Seen by Appointment Only

►► NO WALK-INS ◄◄

For More Information City of Irving

Planning and Community Development Department

(972) 721-2667CityofIrving.org/CARESActPrograms

Page 16: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Ley de Programas de Prevención para Personas sin

Hogar y Realojamiento Rápido

Financiado a través de la Ley de Ayuda, Alivio y Seguridad

Económica contra el Coronavirust

¿Atrasado en su alquiler, hipoteca o sin hogar en Irving?Los programas del CARES Act (por sus siglas en inglés) permiten la asistencia de emergencia para prevenir la falta de vivienda y asistencia temporal para los residentes de Irving sin hogar.

El Programa del CARES Act te puede ayudar con:• El alquiler• Alquiler atrasado • Depósitos• Hipoteca

Proporcionar asistencia con:• Asesoramiento relacionado con la vivienda • Búsqueda y asignación de viviendas• Presupuesto y asesoría crediticia• Recomendaciones de servicios sociales

Debe tener un documento de identidad con fotografía emitido por el gobierno

Certificados de nacimiento de todos los niños

Debe proporcionar un Aviso de Desocupación, Aviso de Desalojo o Estado de Cuenta Hipotecario

Debe proporcionar una copia del contrato de arrendamiento con el nombre del solicitante y todos los ocupantes que figuran en el contrato de arrendamiento (sólo alquiler)

Solo se atiene con cita

NO SE ATIENDE SIN PREVIA CITA

Para más información Ciudad de Irving

Departamento Planificación y Desarrollo Comunitario

(972) 721-2667CityofIrving.org/CARESActPrograms

►► ◄◄

Page 17: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Dallas Homeless Response System Transformation

Samantha Maggiani and Tammy McGhee, Clutch Consulting

Page 18: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Collective MissionAchieve Measurable Reductions in

Homelessness

Comprehensive Coordinated Rehousing System

Collection of Programs

Impact on Person

&

Number Served

Impact on Issue

&

Reduction in unsheltered homelessness

Page 19: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Roadmap to Build Collective Impact

Shared Purpose

• Collective Vision

• Collective Mission

• Collective Values

• Shared Accountability

• Shared Success

System Action Plan

• Desired Collective Outcomes

• Areas of Impact

• Goals in each area

• Activities for each goal

• Measures for each goal

System Infrastructure

• Backbone Agency(s)

• Continuous

Communication

among funders,

leads, providers

• Shared Measurement

Page 20: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Leadership & Political

Engagements

• MDHA leadership team

• OHS/MDHA joint planning

• Stakeholder conversations w/ City Council, HHSC, CHC, DAP members, County commissioners, Funders, CEOs, CoC Board

• Evolution of historical plans, charters, goals

Provider Engagements

• Site Visits

• Surveys

• Focus Groups

• Affinity Sessions

• CAS Redesign Workshop

Information & Data Analysis

• PSH Take Down Calculator

• Vets Take Down Calculator

• Housing Inventory Analysis

• Review of historical plans

• Review of Stella data

The Process

Page 21: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Major Themes

Accountability Transparency

Standardization Automation

Page 22: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Grounding in Systems Thinking Theory

Page 23: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

What is a system?

• A set of things interconnected in such a way that they produce their own pattern of behavior over time

• Systems run themselves via feedback loops

Page 24: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

System Design Rules

“Every system is perfectly designed to achieve the results it gets.” – Dr. Don Berwick

Changing elements of a system usually has the least effect

Changing interconnections and purpose is usually more dramatic

Page 25: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive
Page 26: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Core Theory of Success When Organizing People to Build and Operate Your System

Daniel H. Kim, What’s Your Organization’s Core Theory of Success?, www.thesystemsthinker.com

Page 27: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Systems Thinking Enables Us To…

• Change our thinking to match the interconnected, dynamic complexity of our communities and their environments

• Change our behavior to work with the complex forces (instead of against them) to realize our vision

• Identify and test a wider variety of possible actions and solution pathways

• Harness social learning processes to help us develop a shared understanding and take action collectively

Page 28: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Putting Systems Thinking to Practice

Page 29: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Linking Learning and

Implementation

▪ Focuses on learning and adapting through collaborations to create and maintain systems

▪ Provides shared understanding and action

1. Understand the System

▪ Influences

▪ Interrelationships

2. Co-Design Solutions

▪ Leverage Points

▪ Action Plans

3. Test, Reflect, Adapt

▪ Monitor

▪ Refine

Page 30: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

The Dallas Homeless Response System

Crisis Response Housing & StabilizationPrevention

8 Agencies29 Outreach

Workers

802 Beds8 Agencies16 Projects

Agencies1122 Beds

21 28 Projects

837 Beds

4 Agencies

400 + 300 CARES units 10 Agencies

2015 Beds17 Agencies 22 Projects

Page 31: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Using Coordinated

Entry as a System Tool

Page 32: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

New CAS Vision

PSH

RRH

Self- Resolve

Assess

Assign

Navigate

Street Outreach

Access Points

Day Services/211

Page 33: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Affinity Session Overview

Design and

strategy work

sessions with the ES, SO, RRH, PSH,

Diversion, Vets

Committees

Explore

interconnections

and alignment to

CAS Vision

Define

implementation

considerations

Synthesize

feedback and

create action

plan

Page 34: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Implementation Priorities

Phase 1 Phase 2 Phase 3

Implementation Work Groups

CAS

CAS Refinement Implementation

Team

CAS Leadership Workgroup

Inventory Management

Team

Housing Navigation

Implementation Team

HMIS &

System Performance

HMIS Data Quality & Standards Workgroup

HMIS Customizations

Team

Crisis Response

Outreach Leadership Workgroup

SO Implementation

Team

Emergency Shelter Leadership

Workgroup

Diversion

Diversion Expansion Workgroup

Diversion Implementation

Team

Pipeline

RRH Implementation

Team

RRH Leadership Workgroup

PSH Leadership Workgroup

LL Expansion Workgroup

Veterans

Veterans Leadership Taskforce

Veterans Case Conferencing

Team

Youth & Families

TBD

COC Coordination

Racial Equity Workgroup

NOFA

CoC Policies & Procedures

System Performance

Metrics & Reporting

Provider Performance Workgroup

Strategy & Alignment

Trainings & Capacity Building

Page 35: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Implementation

Work Groups

Management Team

Governing Board

Functioning Collective Impact Governance Structure

▪ Governing Board sets strategy and vision, supports implementation tests, aligns resources and activities, and ultimately codifies and scales best practices

▪ Emphasis on the implementation work groups as that is where business policies and practices are conceived and tested first

Page 36: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Affinity Session Overview

Design and

strategy work

sessions with the ES,

SO, RRH, PSH, Diversion,

Vets Committees

Explore

interconnections

and alignment to

CAS Vision

Define

implementation

considerations

Synthesize

feedback and

create action plan

Page 37: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Next Steps ▪Draft workplan to CoC

Committees

▪Convene Phase 1 Workgroups

Page 38: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Adult Shelter Committee July 2020

Committee Chairs: Rebecca Cox, Sharmeene Hayes MDHA Attendees: Alex Abraham Visitors: - Meeting Date: 7/15/20 Call to Order: Alex Abraham 2:15 pm D-One Plan & Implementation: 3.2 Improve the emergency shelter system

a. Create respite beds for those discharged from hospitals Number of respite beds b. Increase transitions from shelter to housing Decreased Length of Stay in Emergency Shelter

Discussion: The committee shared recent updates on their intake processes. Salvation Army is closed to new intakes and referring to KBHCC. Clients can come to SA emergency shelter from KBHCC after staying there for a period of time. Austin Street is closed to new intakes and also referring to KBHCC. Clients can choose to shelter at ASC after staying at the KBHCC for five days and utilize the connector. Dallas Life is currently closed to new intakes and also referring to KBHCC. As a part of updating the standards of care, the committee discussed the possibility and needs to be addressed for holding beds for referrals from shelters and other CoC providers for clients interested in coming off of the streets and into shelter for the first time. The committee agreed that having understanding of the intake times and cut off times for referrals for each shelter that would participate, appropriate contact roles and information, each agency “scrubbing” their bed list for available beds, and shared trust and buy in would be required for a policy to be implemented within our CoC. The committee also shared feedback about how their agencies and service providers are providing supportive services for their homeless individuals such as behavioral health and document assistance. The committee shared concerns over clients that are unable to obtain replacement government IDs that would be needed for obtaining housing.

Teamwork. Transparency. Tenacity.

Page 39: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Announcements: KBHCC is planning to transition clients out of the shelter and into available housing and emergency shelter. The shelter plans to transport 50 clients to hotels each Monday through July to transition all clients out by 8/31 with plans for COVID-19 testing, medical care, case management, and coordination into either Rapid Rehousing from the City or into emergency shelters. Adjournment: Alex Abraham 3:25 Submitted by: Alex Abraham

Please email report and sign in sheet to [email protected] or [email protected]

Page 40: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Education and Employment Committee – July 2020 Committee Chairs: Stephanie Harris, Shanese Alexander MDHA Attendees: Natalie Martinez, Stephanie Demar Visitors: Janet Collinsworth - Agape, Ashley Rodriguez – BS&W , Haphen

Muchapondwa – Transcend STEM, Sheila Clary - NTBHA, Sheila Marks, JJ Larson – DCCCD, Carol Castillo – DCCCD, Kimberly Givens – Family Gateway, Janet Peery – HCC

Meeting Date: July 21, 2020 11:00 am via Webex Call to Order: Natalie Martinez D-One Plan & Implementation: N/A

Discussion:

• Work on a list of background friendly employers and give breakdown of career paths that

are friendly to criminal backgrounds

• Work on an established protocol for how the service providers in the continuum will

contact/receive referrals to employment and education resources

• Committee will work with MDHA Vista member to assist with employment resource

guide for partner agencies.

• Haphan, Shiela, and DCCCD representative will attend July round table.

Agencies to provide information to be shared among COC members. Write up of

agency/flyers/ ect.

• Committee decided that education fair will happen before job fair. Utilizing Zoom with

different rooms. Gain feedback from case managers at round table to initiate.

Teamwork. Transparency. Tenacity.

Page 41: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

• Begin planning for job fairs (Could we host a virtual job fair?) Zoom with different

rooms assigned to employers could be option. Arthur provided links in meeting to

different options. District used a virtual job fair site with price tag of $11000-$15000

• Committee members to begin utilizing Good docs to share information. o https://sites.google.com/view/mdha

• Once Natalie sends out the final MOU, committee members will review it and sign.

Announcements: None Adjournment: 12:10pm. Next meeting is 7/21/2020 at 11am. Submitted by: Stephanie Harris, LMSW

Please email report and sign in sheet to [email protected] or [email protected]

Page 42: MINUTES - MDHA | MDHA · 08-07-2020  · • Ebony Winguard, A Twist of Faith ... 2020. Dustin Perkins reported that a presentation was provided by Clutch Consulting. The Executive

Street Outreach Committee – July 2020 Committee Chairs: John Little, Yolanda Williams MDHA Attendees: Natalie Martinez Visitors: City Square, Endeavors, Metro Relief, Austin Street Center, DDI, Prism

Health, Wellness Center for Older Adults, Well Community, Recovery Resource Council, Helen’s Project

Meeting Date: July 8, 2020 9:00 am via WebEx Call to Order: Yolanda Adams D-One Plan & Implementation: Tabled to next month’s meeting Discussion:

Census: Mythe Kirven gave an update on the 2020 Census. September 22-24 will be enumeration of transitory locations. No date yet for outdoor locations. She still needs the committee’s support to identify new locations since the shelter in place started.

Agency Updates:

• Endeavors- serves 34 counties. No outreach at this time. Working from referrals. Care funding ending July 31.

• Helen’s Project-serves Dallas, Denton and Collin counties. Due to covid, they have limited outreach. Taking referrals. They have a work study program with housing. This program is temporarily on hold due to covid. They serve all populations.

• Recovery Resource Council- Have been doing HIV testing in Dallas County for 25 years. They do outreach at encampments to identify those at high risk for substance abuse and mental health. They have a peer support program.

• DDI- Serves the downtown area. They are currently working 8am – 5 pm.

• Those agencies currently utilizing HMIS are: Endeavors (DOPS), Helen’s Project (DOPS), City Square(DOPS), Metro Relief (DOPS), DDI.

Teamwork. Transparency. Tenacity.

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• Natalie will clarify whether contact has to be made with a neighbor every 7 days to document homelessness.

Encampment Talk: John identified an encampment where assistance is needed. Location is NW Highway between 635 & Shiloh. Would like to do a 2-3 day blitz. City Square and Helen’s Project are willing to help.

Announcements: Yolanda will send out the Google doc that contains each agency’s services and contact info. Asked the new agencies to add their info and existing agencies to update. Adjournment: Next virtual meeting will be August 12, 2020 Submitted by: John Little

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System Performance Committee – July 2020 Committee Chairs: Ellen Magnis MDHA Attendees: Phil Force (MDHA), Natalie Martinez (MDHA) Members/Visitors: Josh Cogan, Amanda Dycus; Kelvin Brown, Hannah Sims, Christina

Mintner Meeting Date: 7/16/20 Call to Order: 11:30 AM D-One Plan & Implementation: Everything this committee is working on ties to the plan for creating and publishing a community dashboard. Discussion:

We reviewed the latest iteration of the Dashboard (now in the paid platform so Phil does not have to recreate this each month) and had the following recommended changes:

• Remove persons active over last 12 months – duplicative and clunky at the top. • Add context to each page. What is definition of Return, etc. Also provide examples of

why someone would return to homelessness, such as 1). Exited to live with family and thought it would be long-term; it did not work out. 2). Job fell through and could not pay rent. 3). Mismatch of needs of client and housing program.

o Put brief definitions directly onto each page. o Link headers to a page that provides additional context, helping tell the story of

how few households exit our system into housing with a subsidy (and how long that takes), so little surprise that we have returns to homelessness.

• Add total number of individuals from which disability information was pulled for context; also note that some individuals have multiple self-reported disabilities.

We will now begin seeking input from various outside groups. Citizen Homelessness Commission is exploring agendas for August and September. We will seek guidance from Dr. Cerise (via Christina) on appropriate time for Dallas Area Partnership review. We then gave an update on the status of the CEO Learning Collaborative to look at income growth from start to exit for those in Rapid Rehousing (RRH), as households cannot be successful in RRH unless they can pick up the rent in full at the end of the program. This is

Teamwork. Transparency. Tenacity.

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tentatively scheduled for early August, with Carl facilitating, and the top two performers unmasked so they can share their methods and best practices with others. We discussed adding, over time, other data to the Dashboard that is relevant to how the CoC is scored for federal allocation of HUD dollars, as we currently only see this data annually. The list of HUD-scorable metrics was not available at the time of the call but was retrieved afterwards and is listed here (along with the points we scored on the last round of funding):

• 1E-2 Project Ranking and Selection 15 out of 18 • 1E-3 Severity of Needs/Vulnerabilities 4 out of 4 • 2A-2 Bed Coverage Rate 3.5 out of 6 • 3A-1 First Time Homeless 0 out of 3 • 3A-2 Length-of-Time Homeless 8 out of 14 • 3A-3 Successful PSH Placement and Retention 1 out of 11 • 3A-4 Returns to Homelessness 4 out of 8 on dashboard • 3A-5 Job and Income Growth 2 out of 15* • 3A-6 System Performance Measures Reporting 6 out of 6 • 3B-1a Housing Families with Children (w/in 30 days) 0 out of 1 • 4A-2 Lowering Barriers to Entry 7 out of 7 • 4A-3 Street Outreach 3 out of 3 • 4A-4 RRH Beds 0 out of 10

*Focus of first CEO Collaborative When I reviewed the data on length of time homeless from Carl’s presentation on the above, I posed some questions to Phil about our Dashboard’s Length of Stay information, and it could be that the data pulled for the Dashboard (showing 500+ days before existing to housing with a subsidy) contains more than those who are literally homeless (and these would be the only people eligible for housing with a subsidy). Phil is going to explore this and will also add Length of Homelessness and other relevant/trackable with data metrics above on separate pages so we can continue to evolve the Dashboard. Some of these items may be narrative in nature rather than something we can track with data; Phil will determine which is which and give us an update at our next meeting. Announcements: NA Adjournment: 12:10 PM Submitted by: Ellen Magnis

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YOUTH COMMITTEE - June 2020 Committee Chairs: Libby Woolverton and Mayra Fierro MDHA Attendees: Natalie Martinez Visitors: N/A Meeting Date: 6.23.20 Call to Order: Libby Woolverton at 1:36pm D-One Plan & Implementation:

• Section 3.1: Improve Street Outreach Services o Create training to help adult outreach workers better interact with youth o Build capacity for more youth outreach workers

• Section 3.2: Improving Emergency Shelter System o Create training to help make adult shelters more youth friendly

• Section 3.4: Coordinate Immediate Needs Effort—Develop a coordinated system for basic needs

o Update youth directory o Include agencies and services that meet array of needs

• Sections 4.4: Create a System Map/Flow Chart o Update Youth System Map

• We have created a Training Sub-Committee to tackle sections 3.1 and 3.2. • We have created a Youth Services Directory Sub-Committee to tackle sections 3.4 and

4.4. • We will continue to have our Youth Count/Youth Homeless Address sub-committee to

provide information and data. Discussion:

Welcome and Introductions o Year Up: https://www.yearup.org/seize-opportunity o OFP July Lunch and Learn Conversation with free Social Work CEUs:

https://forms.office.com/Pages/ResponsePage.aspx?id=15wYwKLwCUmx-

Teamwork. Transparency. Tenacity.

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zyUSGfIsRK86JWwQcFDuO5gfuAQDPdUNTVFOVk1N1NZUTVEREJPNEE2QVZDQ0pRVi4u

o In My Shoes: doing intakes and should have more openings in July o Promise House has openings for RRH—call intake o DISD-handing out food on Thursdays 9-12pm through August, open to having

others join to help youth as well o TRAC open 10-4pm everyday, youth cannot stay longer than an hour o City House is back in the office, accepting apps o Tenants Rights Handbook:

https://www.texasbar.com/AM/Template.cfm?Section=Free_Legal_Information2&Template=/CM/ContentDisplay.cfm&ContentID=25969

o Mental Health America: seeking information about Youth Homelessness contact Meaghan Read We are doing Youth Mental Health general research. State and local

programming to aid youth to get mental health care. For this group it would be great to have a candid conversation regarding any barriers this group has with getting kids treated when they do not have a parent/guardian to help them get treatment such as SA recovery, psychiatry or therapy. We are gearing up for the next legislative session and are looking to see if anyone has specific concerns towards policy/rules/laws.

o Youth180: has openings for counseling and services, sliding scale based on income and family size

o Cereal and Civil Rights will happen next month: contact Mayra o Civic Engagement How To: contact Mayra o Be a Champion program is at schools in Richardson M-F to hand out meals o In the Dallas area, DART Paratransit will pick up food from Walmart to deliver

food to young people for free, has to be done a day or two in advance for young people with physical disabilities. Call DART Information number (DART Mobility Ambassadors at (214) 828-8588, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m.) DART had a partnership with Catholic Charities to pick up and deliver

food to the family as well. o Harvest Project does free produce giveaway twice a month, have a $35 produce

basket to buy once a week, can pay it forward and buy a box to give to a family in need.

Agency Updates

• Google Doc—Keep Updated Clutch Consulting Agency Meeting

o Focused on how we can better perform as a system. Meeting with some committees but not all of them.

DAYBT Update

o No youth have come to the recent meetings

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o Flyer with information is coming in email. Pleas share out with youth in the community.

o Jennifer Markle will help with creation of the flyer. o Portia will help with spreading the word to the youth at TRAC. o Next meeting is July 7th at 4pm

Training sub-Committee Update (Marina)

o Still trying to set up a meeting that fits into member’s schedules. Youth Services Directory Sub-Committee Update (Mayra)

o Have a list of types of agencies we want to list, contact information, basic youth access information (hours of operation, requirements, demographics served, etc.) Include youth committee agencies and other resources in the community

o Finding ways to present this information in accessible ways (flowchart, symbol chart for at a glance view, google document, apps, etc.)

o Asking Youth for their perspectives and ideas, does it make sense, what else should be included on the directory, etc.

Metro Dallas Youth Count Sub-Committee Update (Libby)

o May need to modify our plans Technology gap?

o Laptop recycling? o Ashley Marshall—back to school handing out technology through an Elementary

School, possible that each school could have a back to school event to hand out technology

o Cardboard Project is trying to help getting families connected with phone or hotspot (https://thecardboardproject.org/)

o TNOYS might be an option Continue Sending Daily Update on Resources to Agencies Announcements: Adjournment: 3pm, Next Meeting 7/28/20 at 1:30pm Submitted by: Libby Woolverton

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Veterans Committee July 2020 Committee Chairs: Tywanna Nichols, VA, Jay Hayes, Endeavors MDHA Attendees: Alex Abraham Visitors: Jim Yates, Remy Nuckles Meeting Date: 7/9/20 Call to Order: Alex Abraham 11:00 D-One Plan & Implementation: 1- N/A 2- N/A Discussion: The committee discussed the challenge of ending veteran’s homelessness by July 2021 and next steps that would be needed to take to move forward with this challenge. The committee discussed its role to strategize and coordinate efforts within our CoC to End Veterans Homelessness. Alex Abraham informed the committee that he is creating By Name List of veterans within our system that include emergency shelter, transitional shelter, and street outreach that are not yet prioritized. The committee discussed the need to increase the amount of units for veterans and possible means of doing so such as using projects applying to ESG Cares Funding allocating a number of units for veterans for housing projects and having non-veteran programs dedicate a portion of units towards eligible veterans. The committee also discussed the need for accessible and affordable housing units for veterans that may struggle with the income restrictions and credit. In addition, the idea of having a funding source available to pay for damage deposits was discussed. Members shared that there needs to be an emphasis on helping veterans stay housed and increasing their income.

Announcements: N/A Adjournment: 12:30 pm Submitted by: Alex Abraham

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