MIS under computer environment

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MIS

Presenter Name

Presentation Date


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Management Information System

Systematic Process of Providing relevant Information in right timein right format to right people .

Objectives of MIS

To provide the managers at all levels with timely and accurateinformation for control of business activities

To highlight the critical factors in the operation of the business forappropriate decision making

To develop a systematic and regular process of communicationwithin the organization on performance in different functional areas

To use the tools and techniques available under the system forprogrammed decision making

To provide best services to customers To gain competitive advantage

To provide information support for business planning for future


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Features of MIS

Management Oriented

Timeliness

Integrated

Simplicity

Reliability

Consistency

Relevance

Flexibility


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How to Implement a MIS System

Analytical Study of Information requirement

Determine the Source of Information

Establishment of right kind of Data processingEnvironment

Selection of Software

Database Design

Support from Top Management

Manpower

Integration of Information

Evaluation, Maintenance and Control


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How to Implement a MIS System

Top Down Approach

Bottom Up Approach

Integrative Approach


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Constraints in Operating MIS

Non-Availability of Experts

Technical Knowledge gap between Mangement andTechnical Expert

Non-Cooperation

High Turnover of MIS Expert

Short Coming in Design

Frequent Changes

Non-standard requirements

Difficulty in quantifying the benefits of MIS

Heavy investment


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Limitations of MIS

Effectiveness of MIS depends on efficiency of the management in using it and it is not a

substitute of Management

MIS only provides information and non-programmed decision making is in the hand of

management

Frequent changes in the information need of management reduces efficiency of MIS

Success depends on quality of output and their effective use Effectiveness is greatly affected where culture of hoarding and not sharing information is

there

Problem of perception of utility

Lack of proper training and awareness of both operation staff and the users on the use of

MIS

With the change in technology and business environment, management need ofinformation changes thereby suggesting periodic review and continuous monitoring

Cost Benefit assessment depends on many subjective assessments


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Information Requirements of

Management

Operational functions

Information requirement for Various department Varies

Type of Decision Making

Programmed Decisions

Non-Programmed decisions

Level of Management

Top Management

Mid Management

Operational Management


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ManagementInformation Top Middle Operational

Focus of Planning &

Management

Strategic Planning Resource

Management

Day-to-day

Activities

Boundary Internal & External Internal Internal

Volume Summary withAnalysis

Report of Variances Reports of DetailedActivities

Integration among

functional Areas

Highly Integrated Moderately

Integrated

Restricted to

Functional Area

Comparison with

time frame

1-5 Years Previous Year or

month to month

Day to Day

Support to decision

Making

Relatively

Unstructured

Problems

Moderately

Structured

problems

Structured

problems


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Management Effective Decision Making

Review the results of BPR

Competetive Intelligence through

Competitors performance

Capturing Market Information on products

Market Trend Analysis

Designing Products with the help of CADTools


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MIS Reports

Personnel Management Top Level

Skill Information

Long term HR Requirement

Policies

Middle Level

Deployment Pattern in Different Departments

Personnel Deployment Policy

Performance Appraisal

Operational Level

Performance Leave/Absentism

Punctuality


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MIS Reports

Production Management

Top-level (Strategic information) Policy on production priority of different products etc.

Yearly and monthly comparative results on production of different items

Information on new technology

Information on capacity utilization

Middle Level (tactical information) Actual performance with target

Variance and their causes

Breakdown and maintenance information

Operational Level (Operational information)

Performance details Preventive maintenance schedule

Machine performance etc.


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MIS Reports

Sales Management

Top-level (Strategic information) Information on new product or new market

Information on market share

Analysis of competitors strategy

Sales growth or fall Middle Level (tactical information)

Actual sales product wise with targets

Sales Variance and their causes

Performance of different sales offices

Operational Level (operational information)

Sales details branch wise product wise Individuals sales personnel performance

Sales expenses details


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Components of Business

Information System

Transaction Processing System

Management Information System

Expert System Decision Support System

Executive Information System


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Transaction Processing System

Examples Payroll

Accounts Recievable/Payable

Bank Reconciliation

Purchase Order Processing

Sales Order Processing

Inventory Control

Job Costing etc.

On-line Transaction Processing (OLTP)

On-line Analytical Processing (OLAP)


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Integration of Information


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ModelsInformation

Iconic Scale Model

Three Dimensional View of the process

Analytical Model

Model for a Physical System but model differs from

the actual System

Mathematical Model

Represents the Data Set in Graph, Picture etc.


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Executive Management System

Special Type MIS meant for top management

DSS for Executives

Documents

MIS under computer environment